Weekly audio essays from leading experts. Read by Leighton Pugh.
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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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Engelsberg Ideas podcasts bring together leading writers, thinkers and historians to discuss the biggest issues facing the world today. You’ll find calm conversations and thought-provoking analysis.
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Engelsberg Ideas podcasts bring together leading writers, thinkers and historians to discuss the biggest issues facing the world today. You’ll find calm conversations and thought-provoking analysis. Hosted by Adam Boulton and Mattias Hessérus.
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Josef Joffe on the future of the European Union
17:51
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What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Josef Joffe on the future of the European Union
17:51
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What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Josef Joffe on the future of the European Union
17:51
17:51
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What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Josef Joffe on the future of the European Union
17:51
17:51
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What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI's Paul Lay and Alastair Benn ask: do we really live in an age of upheaval? Image: Turner's Vesuvius in Eruption. Credit: Artefact / Alamy Stock PhotoBy EI Talks...
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EI's Paul Lay and Alastair Benn ask: do we really live in an age of upheaval? Image: Turner's Vesuvius in Eruption. Credit: Artefact / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI's Paul Lay and Alastair Benn ask: do we really live in an age of upheaval? Image: Turner's Vesuvius in Eruption. Credit: Artefact / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Simon Mayall on the history of the modern Middle East
22:58
22:58
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
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Simon Mayall on the history of the modern Middle East
22:58
22:58
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
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EI Weekly Listen — Simon Mayall on the history of the modern Middle East
22:58
22:58
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
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EI Weekly Listen — Simon Mayall on the history of the modern Middle East
22:58
22:58
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
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Heinrich Biber: composer of rapture and ravings
10:09
10:09
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James Hardie on the violinist-composer who mixed the sacred and profane in his fantastical music, a lost genius of the 17th century. Read by Sebastian Brown. Image: A print of Heinrich Biber. Credit: The Picture Art Collection / Alamy Stock PhotoBy EI Portraits
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EI Portraits — Heinrich Biber: composer of rapture and ravings
10:09
10:09
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James Hardie on the violinist-composer who mixed the sacred and profane in his fantastical music, a lost genius of the 17th century. Read by Sebastian Brown. Image: A print of Heinrich Biber. Credit: The Picture Art Collection / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Portraits — Heinrich Biber: composer of rapture and ravings
10:09
10:09
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James Hardie on the violinist-composer who mixed the sacred and profane in his fantastical music, a lost genius of the 17th century. Read by Sebastian Brown. Image: A print of Heinrich Biber. Credit: The Picture Art Collection / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Lawrence James on the invention of jingoism
33:43
33:43
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Jingoism was a natural offshoot of late Victorian imperialism. Read by Leighton Pugh. Image: Poster for a British imperial railway company. Credit: Pictorial Press Ltd / Alamy Stock PhotoBy EI Weekly Listen
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Lawrence James on the invention of jingoism
33:43
33:43
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Jingoism was a natural offshoot of late Victorian imperialism. Read by Leighton Pugh. Image: Poster for a British imperial railway company. Credit: Pictorial Press Ltd / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Lawrence James on the invention of jingoism
33:43
33:43
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Jingoism was a natural offshoot of late Victorian imperialism. Read by Leighton Pugh. Image: Poster for a British imperial railway company. Credit: Pictorial Press Ltd / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Weekly Listen — Lawrence James on the invention of jingoism
33:43
33:43
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Jingoism was a natural offshoot of late Victorian imperialism. Read by Leighton Pugh. Image: Poster for a British imperial railway company. Credit: Pictorial Press Ltd / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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A small but riveting exhibition at London's National Gallery tells the dramatic story of the troubled Renaissance master's 'last' painting. Image: The Martyrdom of St Ursula, 1610. Credit: incamerastock / Alamy Stock PhotoBy EI Talks...
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A small but riveting exhibition at London's National Gallery tells the dramatic story of the troubled Renaissance master's 'last' painting. Image: The Martyrdom of St Ursula, 1610. Credit: incamerastock / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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A small but riveting exhibition at London's National Gallery tells the dramatic story of the troubled Renaissance master's 'last' painting. Image: The Martyrdom of St Ursula, 1610. Credit: incamerastock / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Building Your Company's Voice of Customer Dashboards & Reporting
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Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin building your company's Voice of Customer Dashboards & Reporting. VOC or voice of customer has become an extremely popular topic with customer focused business leaders across the globe. There's so much software out there today that companies use and it b…
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Steven Grosby on the persistence of nationhood
22:15
22:15
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What is a nation, what is its significance, and to what problems of life is its persistence a response? Read by Leighton Pugh. Image: Lucas Cranach's The Crossing of the Red Sea, 1530. Credit: Heritage Image Partnership Ltd / Alamy Stock PhotoBy EI Weekly Listen
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Steven Grosby on the persistence of nationhood
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22:15
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What is a nation, what is its significance, and to what problems of life is its persistence a response? Read by Leighton Pugh. Image: Lucas Cranach's The Crossing of the Red Sea, 1530. Credit: Heritage Image Partnership Ltd / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Steven Grosby on the persistence of nationhood
22:15
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What is a nation, what is its significance, and to what problems of life is its persistence a response? Read by Leighton Pugh. Image: Lucas Cranach's The Crossing of the Red Sea, 1530. Credit: Heritage Image Partnership Ltd / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Weekly Listen — Steven Grosby on the persistence of nationhood
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What is a nation, what is its significance, and to what problems of life is its persistence a response? Read by Leighton Pugh. Image: Lucas Cranach's The Crossing of the Red Sea, 1530. Credit: Heritage Image Partnership Ltd / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Nehemiah Wallington: Puritan chronicler who had far less fun than Pepys
13:09
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Vanessa Harding on the God-fearing diarist Nehemiah Wallington whose personality was far removed from the cosmopolitanism of Samuel Pepys, his fast-living contemporary. Read by Sebastian Brown. Image: An excerpt from Nehemiah Wallington's diary, dated 1654. Credit: Folger Shakespeare Library.By EI Portraits
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EI Portraits — Nehemiah Wallington: Puritan chronicler who had far less fun than Pepys
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Vanessa Harding on the God-fearing diarist Nehemiah Wallington whose personality was far removed from the cosmopolitanism of Samuel Pepys, his fast-living contemporary. Read by Sebastian Brown. Image: An excerpt from Nehemiah Wallington's diary, dated 1654. Credit: Folger Shakespeare Library.By Engelsberg Ideas Podcasts
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EI Portraits — Nehemiah Wallington: Puritan chronicler who had far less fun than Pepys
13:09
13:09
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Vanessa Harding on the God-fearing diarist Nehemiah Wallington whose personality was far removed from the cosmopolitanism of Samuel Pepys, his fast-living contemporary. Read by Sebastian Brown. Image: An excerpt from Nehemiah Wallington's diary, dated 1654. Credit: Folger Shakespeare Library.By Engelsberg Ideas Podcasts
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The biggest division in modern society is between the meritocracy and the people, the cognitive elite and the masses, the exam-passers and the exam-flunkers. Read by Leighton Pugh. Image: Caricature of a Cambridge University library in the Georgian era. Credit: Thomas Rowlandson / Alamy Stock PhotoBy EI Weekly Listen
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The biggest division in modern society is between the meritocracy and the people, the cognitive elite and the masses, the exam-passers and the exam-flunkers. Read by Leighton Pugh. Image: Caricature of a Cambridge University library in the Georgian era. Credit: Thomas Rowlandson / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Adrian Wooldridge on meritocracy
29:45
29:45
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The biggest division in modern society is between the meritocracy and the people, the cognitive elite and the masses, the exam-passers and the exam-flunkers. Read by Leighton Pugh. Image: Caricature of a Cambridge University library in the Georgian era. Credit: Thomas Rowlandson / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Weekly Listen — Adrian Wooldridge on meritocracy
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The biggest division in modern society is between the meritocracy and the people, the cognitive elite and the masses, the exam-passers and the exam-flunkers. Read by Leighton Pugh. Image: Caricature of a Cambridge University library in the Georgian era. Credit: Thomas Rowlandson / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Self-interest, imperial competition and new threats in Europe - T.G. Otte examines the complex 120-year long history of the Entente Cordiale with EI's senior editor, Paul Lay. Image: First prize winner at the Covent Garden fancy dress ball in 1905, a lady dressed in an elaborate costume as the Entente Cordiale. Credit: Chronicle / Alamy Stock Photo…
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Self-interest, imperial competition and new threats in Europe - T.G. Otte examines the complex 120-year long history of the Entente Cordiale with EI's senior editor, Paul Lay. Image: First prize winner at the Covent Garden fancy dress ball in 1905, a lady dressed in an elaborate costume as the Entente Cordiale. Credit: Chronicle / Alamy Stock Photo…
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Self-interest, imperial competition and new threats in Europe - T.G. Otte examines the complex 120-year long history of the Entente Cordiale with EI's senior editor, Paul Lay. Image: First prize winner at the Covent Garden fancy dress ball in 1905, a lady dressed in an elaborate costume as the Entente Cordiale. Credit: Chronicle / Alamy Stock Photo…
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How Investing In Leadership & Team Yields Amazing Customer Experiences | Mikhail Hutton
54:21
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Hey CX Nation, In this week's episode of The CXChronicles Podcast #225 we welcomed Mikhail Hutton, Fractional CEO & CXO based in New York City. Mikhail has spent the last 10+ years working in a variety of amazing companies including Humana, Integral Ad Science, Quantcast, Artemis & several VC backed companies helping them think through and execute …
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Mariano Sigman on how language has shaped human consciousness
13:30
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How did our ancestors think? Read by Leighton Pugh. Image: A play is performed in an ancient Greek theatre. Credit: Classic Image / Alamy Stock PhotoBy EI Weekly Listen
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Mariano Sigman on how language has shaped human consciousness
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How did our ancestors think? Read by Leighton Pugh. Image: A play is performed in an ancient Greek theatre. Credit: Classic Image / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Mariano Sigman on how language has shaped human consciousness
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How did our ancestors think? Read by Leighton Pugh. Image: A play is performed in an ancient Greek theatre. Credit: Classic Image / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Weekly Listen — Mariano Sigman on how language has shaped human consciousness
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How did our ancestors think? Read by Leighton Pugh. Image: A play is performed in an ancient Greek theatre. Credit: Classic Image / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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Anna Komnene: the princess who chronicled Byzantium’s changing fortunes
13:08
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Peter Frankopan on the Byzantine princess Anna Komnene who, banished to a convent for her political ambition, devoted her gifts of observation to charting the fortunes of her father's empire – etching her legacy as Europe's first female historian. Read by Sebastian Brown. Image: Anna Komnene, a Byzantine princess and scholar. Credit: history_docu_p…
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EI Portraits — Anna Komnene: the princess who chronicled Byzantium’s changing fortunes
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Peter Frankopan on the Byzantine princess Anna Komnene who, banished to a convent for her political ambition, devoted her gifts of observation to charting the fortunes of her father's empire – etching her legacy as Europe's first female historian. Read by Sebastian Brown. Image: Anna Komnene, a Byzantine princess and scholar. Credit: history_docu_p…
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EI Portraits — Anna Komnene: the princess who chronicled Byzantium’s changing fortunes
13:08
13:08
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Peter Frankopan on the Byzantine princess Anna Komnene who, banished to a convent for her political ambition, devoted her gifts of observation to charting the fortunes of her father's empire – etching her legacy as Europe's first female historian. Read by Sebastian Brown. Image: Anna Komnene, a Byzantine princess and scholar. Credit: history_docu_p…
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There is no linear, moral progress in knowledge and science. Read by Leighton Pugh. Image: Triple-microscope made by the optician Camille Sebastien Nachet in Paris. Credit: gameover / Alamy Stock PhotoBy EI Weekly Listen
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There is no linear, moral progress in knowledge and science. Read by Leighton Pugh. Image: Triple-microscope made by the optician Camille Sebastien Nachet in Paris. Credit: gameover / Alamy Stock PhotoBy EI Weekly Listen
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EI Weekly Listen — Nathan Shachar on ideology in science
20:04
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There is no linear, moral progress in knowledge and science. Read by Leighton Pugh. Image: Triple-microscope made by the optician Camille Sebastien Nachet in Paris. Credit: gameover / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI Weekly Listen — Nathan Shachar on ideology in science
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There is no linear, moral progress in knowledge and science. Read by Leighton Pugh. Image: Triple-microscope made by the optician Camille Sebastien Nachet in Paris. Credit: gameover / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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EI's Deputy Editor Alastair Benn speaks to Suzanne Raine, visiting professor in the Department of War Studies at King's College London, about the evolution of the terrorist threat and its long history. Image: Anarchist outrage at the Liceo theatre in Barcelona, 1893. Credit: Photo 12 / Alamy Stock Photo…
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EI's Deputy Editor Alastair Benn speaks to Suzanne Raine, visiting professor in the Department of War Studies at King's College London, about the evolution of the terrorist threat and its long history. Image: Anarchist outrage at the Liceo theatre in Barcelona, 1893. Credit: Photo 12 / Alamy Stock Photo…
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