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Welcome to The Talkative Toastmaster podcast, with your host, Melanie Surplice. In this podcast, we explore how Toastmasters can help you to polish your public speaking skills, communicate with confidence and amplify your authenticity. You'll hear from my fellow Toastmasters and I, how this global organisation has impacted our lives for the better, and, how it could impact YOURS! Now let's get talkative!
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Wedding Business Solutions

Alan Berg, CSP, Global Speaking Fellow

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If weddings are all or part of your business, then the Wedding Business Solutions podcast is for you. You’ll hear ideas to help you sell more, profit more and have more fun doing it from Alan Berg CSP, who’s been called “The Leading International Speaker and Expert on the Business of Weddings.” Whether it’s ideas for closing the sale, improving your website conversion or just plain common-sense ideas for your wedding business, the episodes here, whether monologue or dialogue are just the thi ...
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Driving with Dunne

Dunne Insights LLC

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Electric vehicles are the future. But with new technologies comes confusion! What's real? And what is hyperbole? Who are the people to know and what are their visions? Leading global electric vehicle innovators and executives join Michael J. Dunne in no-nonsense conversations about what that electric future looks like. Speaking with some of the biggest in the field like Fisker, NIO, Lucid, Xpeng and more, Dunne - author, entrepreneur and keynote speaker – knows the business of electric vehic ...
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About the Curious Advantage Podcast Series Join the authors of The Curious Advantage in an exploration of how the power of curiosity drives success in our new digital reality. In each episode, they engage in enlightening conversations with world-leading experts from a diversity of disciplines to bring to life the latest understanding of curiosity in a way that’s useful to anyone looking to embark on a journey of discovery, navigate challenges, and unlock opportunities. The Curious Advantage ...
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Remarkable Retail

Michael LeBlanc, Steve Dennis

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Did you know that 2024 is a leap year? Are you prepared to make the leaps you must to win the epic battle between being remarkable or risking irrelevance as the pace of change accelerates, as the bar for performance gets raised higher and higher? As increasingly Fortune favors the bold, are you ready to leap ahead of the competition? This is Steve Dennis, strategic advisor, keynote speaker and best-selling author inviting you to join me and fellow retail insider Michael LeBlanc each week as ...
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We are living in a pivotal global moment. The world is radically changing, are you? According to international scientists, 2030 is a point of no return, an unprecedented looming economic and existential threat to humanity - an inconvenient truth becomes an undeniable reality. In a world on fire, plagued by the worst global pandemic in over a century, we face unparalleled inequalities and menacing deep divides. Our Future hangs in the balance. If you are worried, you are not alone. The latest ...
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BMO GATE MBA Fellow Nishtha Taneja tackles the tough topic of colourism in the workplace and beyond. Lighter skin tones often receive preferential treatment, while darker skin tones face discrimination. This bias exists across various racial and ethnic communities and influences important areas such as employment, housing, and social interactions. This podcast is a GATE Audio production from the University of Toronto’s Institute for Gender and the Economy: www.gendereconomy.org
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This podcast was inspired by the evolving Covid-19 restrictions and how it has impacted compliance professionals working in financial crime prevention. Reaching out to individuals across the globe, hosts Samantha Sheen and Marie Lundberg look at how people are adjusting to remote working from home while still keeping up efforts to detect, prevent and disrupt financial crime. The topics covered range from governance, KYC, transaction monitoring to cyber security and accountability.Taking a pl ...
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Politics, geopolitics, economics, arts, and current affairs Constable has an extensive broadcasting background. He presented the Wall Street Journal's flagship daily TV show for many years and frequently hosted the syndicated John Batchelor radio show in New York. You'll find his written work in The Wall Street Journal, Barron's, Time, Forbes.com, Fortune, the New York Post, the New York Sun, and the South China Morning Post. He co-authored the award-winning book "WSJ Guide to the 50 Economi ...
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A new podcast, ‘N’Down to the Wire’, featuring the co-founder of UCAN, which funded the creation of the first Urological Cancer Care Centre in Scotland, and founder of Horizons, a social enterprise helping to transform maternal and infant care in West Africa and beyond, starting in The Gambia, where he is originally from, is being launched at the start of next month.Dr. James N’Dow continues to play a key role in the global advancement and teaching of urological surgery through various roles ...
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Welcome to BledTalk Stories, the captivating daily podcast designed for non-native English learners of all levels to practice their listening skills and embark on an enriching linguistic adventure! Join Samuel Bledsoe, your native English-speaking host from the USA, as he takes you on a journey of short conversations and engaging stories about various topics. Every day, BledTalk Stories presents bite-sized content tailored to help you sharpen your listening abilities. From intriguing convers ...
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This is Steve Dennis, strategic advisor, keynote speaker, and best-selling author. This summer we're taking our own advice and trying something new, something more radical than conventional. For the next six episodes Steve will be unpacking themes from his new book Leaders Leap and placing them squarely and provocatively in the current retail conte…
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Send us a Text Message. Ever wondered how the simple act of joining a Toastmasters club can transform your confidence? Join us as we explore Hilary Saxton's incredible journey from a novice public speaker to a celebrated club president and competition winner. Through her story, you'll learn about the unexpected opportunities and responsibilities th…
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It is no secret that electric cars are fast - very fast. But for many drivers, EVs like Tesla or Lucid - even Porsche - do not seem to fuel quite the same emotion as sports cars powered by internal combustion engines. To borrow the French term, the piece de resistance seems to be missing. This makes today's buyers ask: What is the point of driving …
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What are you doing to fill holes in your calendar? Do you know how to fill last-minute cancellations or unbooked dates? Are discounts necessary to attract last-minute bookings, or is there a better way? In this episode, I discuss strategies to attract couples booking closer to their event date and share how to market these openings effectively with…
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Mark Chapman – Is your contact form hurting your business? Have you ever considered if your contact form is turning potential clients away? Are you making it too difficult for couples to get the information they need? In this episode, we dive into the importance of optimizing your contact forms and landing pages to ensure they are user-friendly. We…
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Send us a Text Message. As the newly appointed Area 26 Director in District 69, I highlight the responsibilities that come with this position - from regular club visits to organising the 2024 Area 26 Conference, managing the area budget and council meetings, and more. I discuss how these activities are essential in assessing the health and quality …
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Unlock the secrets of improvisation and transform your communication, creativity, and confidence! Join us as we chat with Lisa Rowland and Dan Milton-Klein, two improv experts from Stanford University. Lisa shares her journey from scripted theater to global improv performer and workshop designer. Dan reveals insights from over 20 years of teaching …
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Are you having trouble standing out in a crowd? In a market flooded with elopements and micro-weddings, are you finding it challenging to make your specialized venue easy to find online? Is the term "micro" confusing your potential clients due to varying definitions? In this episode, I discuss strategies to clearly communicate what sets you apart, …
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In our final episode of Season 8 we welcome Janet Hayes, CEO of Crate and Barrel Holdings, the leading home furnishings player with over 100 stores in 9 countries. Janet shares leadership lessons from a remarkable career with brands like Williams-Sonoma, Pottery Barn, Nike, and Gap and, now, in her current role driving growth as the CEO of Crate & …
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Send us a Text Message. What if your passion for public speaking could turn into a lifelong journey of leadership and growth? This episode of The Talkative Toastmaster is a must-listen as we bring you the inspiring story of Nicky Jurd, a Toastmaster with 25 years of experience who began her journey at just 16. Nicky shares the unique culture of Dis…
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With all the tragedy happening in the world every day, it’s quite easy to lose hope in humanity. However, as leaders, we should be the first to model that optimism so that others can be inspired. In this episode of Leading Boldly into the Future, Anne Pratt is joined by Jon Foster-Pedley, dean and director of Henley Business School Africa. Jon invi…
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Are you feeling the Covid hangover? Have the last few years in the wedding industry felt like a wild ride? Are you questioning what's normal in today’s market? In this episode, I discuss what I call the COVID hangover, addressing the ups and downs we've faced and how to navigate this "next normal." Are your sales skills up to the task? Are your mar…
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In our final episode recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Arianne Parisi, EVP & Global Chief Digital Officer for JD Sports. JD Sports is a fast growing sports fashion retailer, with over 3,400 stores across Europe, North America, and Asia. Arianne shares the keys behind JD's remarkable global growth traject…
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David Osborne - Scaling laterally! Do you struggle with meeting the demands of both high-end and budget-conscious clients in the wedding industry? Have you faced the challenge of managing multiple brands without cannibalizing sales? David Osborne and I dive deep into strategies for expanding your service offerings while maintaining distinct brand i…
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Send us a Text Message. In this episode, Melanie Surplice, the outgoing president of the Mount Gravatt Toastmasters Club shares her 12-month leadership journey, emphasising the importance of keeping members engaged and informed. She discusses the strategies she used to manage fluctuating attendance and maintain high-quality meetings. Plus, Melanie …
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Join us for an inspiring conversation with David Carney, a business transformation leader with over 30 years of experience advising Fortune 500 executives. David shares his journey, including the challenges of being part of the LGBTQIA+ community in the US Navy when it was illegal to be openly gay. Discover how curiosity has driven his success and …
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Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic Maryam (Mary) Ghahremani, CEO of Bambuser. Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping…
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In his best-selling book, Sapiens, Yuval Noah Harari describes the most important feature that separates human beings from all other species on the planet: Imagination. We have the ability to imagine something that does not (yet) exist, communicate the concept to others and persuade them to believe it. As a concrete example, he cites the limited li…
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When you're healthy, you have 100 problems! Have you ever thought about how your health impacts your ability to run your wedding business? Do you prioritize your well-being so you can tackle those everyday challenges? In this episode, I delve into the importance of taking care of yourself first, so you can better handle the myriad of problems that …
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In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale. Javier helps us understand what makes Tendam unique and how their portfolio has grown thro…
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Send us a Text Message. A dog park encounter leads to a life enriched by public speaking - sounds like a bit of a tale, doesn't it? Yet, for Alex Stevenson, it's the origin of his journey with Chelmer Speakers, which he recounts with humour on this week's Talkative Toastmaster Podcast. Feeling the butterflies before a big speech is something Alex k…
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Are you mirroring their buying style? Are you mirroring your client's buying style? How can understanding their decision-making process improve your sales approach? Explore how recognizing and mirroring a client's buying style can accelerate your sales success. Discover my practical tips to adapt your strategy, whether you're dealing with thorough …
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In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews. First up is c, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA cultu…
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Brian Lawrence - What to do if you're new (and if you're not) How effective is your website at guiding visitors to make an appointment? Are your booking options and pricing strategically placed for conversion? In this episode, we explore how to structure your event pages to not only inform but also lead visitors to take action. We discuss the impor…
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Send us a Text Message. Could a simple Toastmasters club visit turn into an adventure filled with cultural exchange, networking and serendipitous discoveries? Join me in Episode 28, as I recount my recent holiday, that began with planned visits to the Malacca and Summit Toastmasters Clubs but unfolded into an unexpected immersion in the Malaysian D…
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You can only lead others to the extent that you can lead yourself. Self-discipline and leadership go hand-in-hand. This is something that every aspiring bold leader needs to understand if they are to lead effectively. Dr. Modupe Taylor-Pearce of Sierra Leone learned this important principle from his stay in West Point and his years of experience in…
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Should you present one package or multiple in a proposal? Ever wondered whether it's better to present one package or multiple options in a proposal? How can offering multiple options affect a client's decision-making process? What if a single package was all it took to streamline negotiations? Dive into these questions and explore strategies that …
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In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience. Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shoppi…
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Send us a Text Message. Have you ever craved genuine feedback that slices through the usual "good job" commentary? Toastmaster Steve Bates certainly did. Join us as Steve, an 11-year member of Toastmasters, and winner of the District 69 Table Topics Contest, recounts his unique foray into the world of Toastmasters. His quest for constructive critic…
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You've gotten them this far, now finish it! Do you ever feel like you can talk the talk but stumble when it's crunch time? You're not alone. Many excel in engagement and understanding customer needs, yet falter at the final hurdle—asking for the sale. Whether it's in person or online, don't wait for customers to say "yes." Actively guide them to th…
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Our special guest this week is James Reinhart the pioneering CEO of ThredUp, the fast-growing online consignment and thrift store. We learn about James' fascinating journey from teacher to entrepreneur and how his passion drives one of the most successful purpose-driven retail brands. We go deep on the drivers of the re-commerce market, how ThredUp…
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Is virtual selling still a thing? – With John Chen During the pandemic, a lot of you started to sell virtually (phone, zoom, etc.). Now that things have settled to the next normal, is virtual selling something you should be doing, or considering? I invited my friend John Chen, who’s a wizard at helping companies host virtual and hybrid (combination…
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Send us a Text Message. In this Episode, I recap the District 69 Toastmasters conference, held on the first weekend of May in Caloundra, South East Queensland. As a first time District Conference attendee, member of the organising committee and contest participant, I delve into the agenda of the theme that encouraged us to "Grow By Design". From th…
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By now you may have heard the term software defined vehicle. But what does it mean? Tesla was the first to make one. Chinese automakers like NIO and Xpeng followed quickly. Most Western OEMs today are still figuring out how to make them. But what exactly is a software-defined vehicle? How do they work? Today I am joined on the Driving With Dunne po…
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Welcome to " The Pigment Paradox," the podcast where we delve into the often overlooked but deeply impactful issue of colourism against women. In this episode, we are exploring the intricacies of colourism—a global issue that touches hearts and lives in different corners of the world.By The Institute for Gender and the Economy
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Welcome again to "The Pigment Paradox," where we navigate the complexities and realities of colorism against women in Indian workplaces. We heard about the challenges faced by employees in the last podcast but in this episode, let's hear the perspective of HR managers and their challenges in solving this issue. We will also hear from a few professi…
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In this episode, we dive into personal stories and tackle the tough topic of colorism in the workplace. I define colorism as the practice of treating people differently based on their skin tone. Lighter skin often receives preferential treatment, while darker skin faces discrimination. This bias exists across various racial and ethnic communities a…
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They don't value what they can't see So much of what you do to make weddings and events great, happens out of view of your customers. Are you getting paid for that time? Are your customers valuing the time you put in that they can’t see? In this episode I talk about ways to get them to understand the value that you bring, even when they can’t see t…
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Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys. We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, b…
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Send us a Text Message. This week, we explore the 12-month Toastmasters journey of Junyan Tan - a Toastmasters enthusiast, recently appointed Secretary of the Mount Gravatt Toastmasters Club - and one of my mentees. Junyan (who usually goes by the name of Brodie), shares his seven-year journey to the podium. Listen as we uncover the layers of perso…
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Many times, what people really need to change their lives for the better is a sliver of hope, and that hope can come in many forms. As leaders, we can use the power of story to inspire hope in others. This is what Janis Kearney has been doing as an author and philanthropist. Janis is the author of the inspirational memoir, “Cotton Field of Dreams.”…
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Problems are opportunities to improve When customers come to you with problems, are you paying attention to how you can make this better, not just for them, but for other customers? I’ve had some experiences recently where all I got was passed from one department to another, with no on acknowledging that it was their system that was broken, not use…
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This week's guest is Chris Riccobono, Founder & Executive Chairman of disruptive retail brand UNTUCKit. UNTUCKit was one of the first digitally-native brands to embrace brick-and-mortar as critical to it's long-term success. Chris takes us through the trade-offs between online, wholesale, and own store strategies and how his brand successfully navi…
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Mark Chapman – How is the wedding industry different now? You’ve probably noticed that things are different in the wedding industry, especially in the way today’s couples are, or are not, responding to your ads and messages. I asked my friend Mark Chapman, from the I Do Society, to come back on and talk about what he’s seeing. Advertising for weddi…
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Send us a Text Message. As we celebrate The Talkative Toastmaster Podcast's journey through 23 episodes, I recap highlights of each episode to date - not only to surface some of the earlier content for new visitors to the podcast, but also to reflect on some of the inspiring personal stories that my guests have shared. Revisit our early guidance fo…
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Nothing works all of the time In this episode, I delve into a common challenge many wedding and event professionals face: the frustration when previously successful strategies start to falter. From interacting with clients across the industry, I've noticed a recurring theme—what once worked seamlessly may suddenly lose its effectiveness. Join me as…
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Our guest this week is Nancy King, until recently SVP, Product Engineering at Target whose interview from 2022 we are reprising. This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how …
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Send us a Text Message. Embark on a unique journey with Sue Pinker, a beacon in the Toastmasters community, as she recounts her remarkable transformation from a shy and nervous woman to a charismatic leader and speaker. As we navigate Sue's personal anecdotes and her current role as District 69's historian, we uncover the impact of Toastmasters on …
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You know what I was thinking? When my wife asks this, it means I’m heading to Home Depot or Lowes for a DIY project. But with our customers, co-workers, etc., the truth is that we don’t know what they’re thinking. No matter how long we’ve been in our industry, we simply can’t know what every customer is thinking. We don’t know what their experience…
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