show episodes
 
Dentists face numerous regulatory and liability issues, and keeping up with them can be daunting at best and career ending at worst. Join host Duane Tinker (AKA "The Toothcop") as he tackles these critical issues, offering valuable insights and easier solutions to apply at your dental practice.
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Dental Assistant Nation

Dental Assistant Nation

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Kevin Henry is a champion for dental assistants and host of the Dental Assistant Nation podcast. He is also the editor in chief for DrBicuspid.com. Speaker, consultant and author focused on empowering, enlightening and educating dental assistants.
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This is a monthly podcast that provides resources, information and shares some of the best practices from health care industry insiders. For every issue, the podcast Leland Faux, our host, will invite an authority in the health care profession as co-hosts of the show to discuss some of the most important legal topics related to health care such as HIPAA compliance, medical billing, or contracts. Leland and his co-hosts will answer questions during the show. You can submit your questions on t ...
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Secure Talk reviews the latest threats, tips, and trends on security, innovation, and compliance. Host Justin Beals interviews leading privacy, security and technology executives to discuss best practices related to IT security, data protection and compliance. Based in Seattle, he previously served as the CTO of NextStep and Koru, which won the 2018 Most Impactful Startup award from Wharton People Analytics. He is the creator of the patented Training, Tracking & Placement System and the auth ...
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Patient Convert Podcast is a healthcare marketing podcast that delivers industry-leading insights, interviews and the latest medical marketing strategies to help providers and healthcare organizations stay ahead in growing their practice. Lead by co-hosts, Justin & Kelley Knott, this healthcare marketing podcast talks about everything healthcare marketing including strategies, tactics, and tips to grow your healthcare organization and have fun doing it! We also interview physicians and healt ...
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The Clinical Entrepreneur podcast is for healthcare practitioners who want to turn their clinic into a thriving business and create a life they love. We talk about marketing strategies, building the right team, family, work-life balance, where to find your perfect patient and when to wear your CEO hat. Full of practical information, humor, and a hefty dose of motivation, host Ronda Nelson will inspire you to take massive action toward creating an authentic business you can be proud of — and ...
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show series
 
In this conversation, Kevin Henry and Linda Harvey discuss the importance of patient safety training for dental assistants. They explore different ways for dental assistants to receive training, including mentorship, consulting, and additional courses. They emphasize the need for dental assistants to be aware of their state's requirements and to se…
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In December 2023 the U.S. Department of Health and Human Services reported that the medical data of more than 88 million people was exposed in the first ten months of 2023. A 2018 Trustwave Global Security Reported that a single healthcare record would receive an average of $250.15 when sold, 50 times more valuable than a stolen credit card. 92% of…
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You don’t know what you don’t know. And nothing could be truer when it comes to ensuring your HIPAA policies are up-to-date and your practice is compliant with the loooong list of requirements. It’s one thing to be proactive and try to ensure your patient data is protected, but what happens when your work email gets hacked or you have an employee t…
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It seems a new security crisis is emerging at a weekly pace. The emergence of critical security breaches, data exposures and digital infrastructure failures has vastly accelerated in the last 5 years.What happens when your job is to operate in a crisis? Join us for the next episode of Secure Talk where we sit down with Vice Admiral Mike LeFevre (re…
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Imagine dedicating yourself to your dream career, pouring your heart and soul into your practice, only to have the rug pulled out from under you, just when you finally hit your stride. Maybe you've had the gut-punch of sudden job loss or watched your business take an unexpected tumble, leaving you scratching your head and wondering, "What happened……
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In this episode, Kevin Henry, founder of Dental Assistant Nation, interviews Sarrah Rose, the CEO and founder of Elixr, about Gen Z and their needs and desires in the dental practice. They discuss the loneliness that Gen Z often feels, the importance of connection and relationships, and how older generations can better connect with Gen Z. Sarah als…
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What software do radical techno-libertarians, the CIA, Privacy Advocates, the US State Department and Cyber Criminals use every day? The TOR Browser. In this compelling episode of SecureTalk, Justin Beals, the Founder and CEO of Strike Graph, discusses the book ‘Tor: From the Dark Web to the Future of Privacy’ with its author, Ben Collier, a Lectur…
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Welcome to another insightful episode, where we delve into a unique aspect of Polycystic Ovary Syndrome, or PCOS. The number of women being diagnosed with this condition is alarming which is why we are taking a deeper look at how to spot PCOS before it becomes a bigger problem. 🌟 But first, let’s define PCOS. PCOS is a hormonal disorder characteriz…
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In this episode of Talking with the Toothcop, Duane Tinker walks you through an actual corporate integrity agreement (CIA) involving a pediatric dental practice. Discover the critical elements of a CIA, including compliance programs, training, claims review, and overpayment reporting. This is crucial information to learn how to navigate CIAs and pr…
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Today's episode is a pivot for Dental Assistant Nation founder Kevin Henry after a comment from a recent meeting drew his attention. Dental assistants, what are your goals for the rest of 2024? What's keeping you from achieving them? We all have to be ready to take that next step, but it's up to us to set the path. In this episode, let's embrace wh…
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"They're not trying to be gracious here. They're trying to make as much money as they can with that personal data.” - Mary D'AngeloJoin us for this Secure Talk podcast to unmask the activity of cyber criminals on the dark web. Mary D’Angelo, an expert in Cyber Threat Intelligence, helps us “follow the money” and understand the aggressive tactics be…
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I remember sitting behind my desk in a big, empty office, feeling overwhelmed with the amount of work I had to do. As a solo practitioner, I knew I needed to hire help but the thought of adding the extra expense felt completely overwhelming. 🏤 I finally broke down and hired someone but she just couldn’t keep up so I not-so-professionally let her go…
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In this episode of Talking with the Toothcop, we dive deeper into corporate integrity agreements (CIAs) and discuss the OIG’s Focus on Compliance roundtable. If you participate with Medicare or Medicaid, this is crucial information. Learn the importance of a code of conduct, board involvement, and internal audits. Discover how to maintain a low err…
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After an unexpected week off to deal with his dad's medical emergency, Dental Assistant Nation founder Kevin Henry discusses finding work-life balance and how dental assistants can work with their dentists to plan ahead for contingencies. As always, communication is key, as is knowing what you want in teams of the ideal work-life balance.…
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98% of cyberattacks rely on social engineering. An average business organization faces over 700 social engineering attacks annually. And 90% of data breach incidents target the human element to gain access to sensitive business information.How can understanding human psychology help your cybersecurity defense?On the latest SecureTalk, I engage in a…
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Ever wondered why some tasks feel like a breeze while others just drain all your energy out of you? 🤔 The truth is, you might be struggling because you're focusing on things that aren’t in your “Unique Brilliance.” Your Unique Brilliance (AKA your Unique Superpower or Zone of Genius) is where your greatest strengths and passions intersect. When you…
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In this episode of Talking with the Toothcop, we kick off a series on corporate integrity agreements (CIAs) and the importance of compliance programs. Learn what exactly a CIA entails, why you need a compliance program, and how it can protect your practice. Connect with Duane Tinker on LinkedIn and explore Dental Compliance Specialists, your truste…
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From childhood hacking experiments to disrupting North Korea's internet, Alejandro Caceres shares his incredible journey and the future of cyber warfare on SecureTalk. From the early days of modems and personal computers Alejandro was deeply interested in connective computing. The early days of exploring BBS’s, telecom networks and digital modems r…
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Have you ever felt like your day just slipped through your fingers, leaving you wondering what you actually accomplished? 🤔 Maybe you got behind with your patients, had way too many interruptions, and then decided to check out of the craziness by going down the social media rabbit hole. ☹️ Well friend, if you’re nodding your head right now, you’re …
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Don't miss this insightful conversation with Duane Tinker and Sophia Dunkley, a practice management coach specializing in case acceptance. In this episode, Sophia shares her journey to becoming a consultant, highlighting the crucial role of case acceptance in dental practices. She talks about the importance of trust, communication, and her strategi…
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In this episode of the Dental Assistant Nation podcast, host Kevin Henry interviews Linda Harvey, a dental assistant advocate and patient safety champion. They discuss the important role of dental assistants in patient safety and the various hats they wear in the dental practice. They also delve into four types of medical errors in dentistry: commu…
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What are the essential principles for successful CISO leadership? In this episode of SecureTalk, Justin Beals, founder and CEO of StrikeGraph, sits down with cybersecurity expert Todd Fitzgerald to explore this question. As the author of 'CISO Compass' and the newly released 'Privacy Leader Compass,' Todd shares his journey from a computer programm…
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You’re motivated to help people, build a successful practice and your dreams are BIG (as they should be)! But something keeps holding you back. Maybe it’s fear of failure, feeling nervous about raising your prices, or even some old, pesky habits that aren’t serving you well. 🤷But there’s a little known technique that will help you transform your bu…
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In this episode, Duane Tinker talks with Linda Kane of Zeroed-In Dental Solutions to explore the secrets of transforming dental offices and winning patients who stay, pay, and refer. Linda, a seasoned expert in dental billing and consulting, shares her journey from front office roles to becoming a renowned consultant and trainer in the industry. Se…
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In this episode, Kevin Henry interviews dental hygienist Cris Duval about the lifeguard approach to patient care. Duval emphasizes the importance of dental assistants in improving patient outcomes and increasing practice profitability. She encourages dental assistants to decide who they want to be for their patients and to ask quality questions tha…
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If data is at the center of your risk profile, how resilient is your current encryption? In this episode of Secure Talk we discuss encryption with Purandar Das a deep expert in data encryption and CEO of Sotero.The conversation also explores his early influences, the role of a CTO, the evolving challenges in data security, and the importance of ada…
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Do you dream of a steady, predictable income that allows you to focus on what you love – helping people? Many practitioners get stuck in the cycle of fluctuating income. Some months are good and others aren’t. 😐If the sole source of your revenue is reliant on insurance reimbursements, one-off visits and consultations, or a basic fee for service mod…
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In this episode of Talking with the Toothcop, Duane Tinker provides crucial compliance reminders for your dental practice. Are you aware of OSHA's stepped-up enforcement? Are your social media posts compliant? We cover these topics and more, including the importance of patient selection and creating a safe work culture. Connect with Duane Tinker on…
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In this episode recorded live at the Speaking Consulting Network meeting in Austin, Texas, Tija Hunter, EFDA, explains what dental practices are doing wrong when it comes to their HIPAA and OSHA training. From common mistakes to what OSHA inspectors may be looking to find in the practice, we cover a wide range of topics. Connect with Tija at tijaef…
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In this episode of Talking with the Toothcop, Duane Tinker discusses the seven essential elements of a compliance program that you can't ignore to protect your dental practice. Learn how to comply with federal guidelines and avoid severe penalties under the False Claims Act. Connect with Duane Tinker on LinkedIn and explore Dental Compliance Specia…
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On this episode of Secure Talk we meet with Christy Wyatt the CEO of Absolute Security, and the importance of cyber resilience. We discuss topics of security complexity, compliance, fostering a security-conscious culture, and managing cyber risks effectively. Additionally, discussions explore device compliance, self-healing hardware capabilities, a…
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We’re diving into one of those head-scratching moments we all face: What do you do when you don't know what to do? 🤯 Imagine a patient walks in with a random condition you’ve never heard of. Your mind goes blank, and you’re thinking, "OMG… I have no idea what to do or how to treat this!” But have no fear, and I’ve got you covered! 🙌 When a health c…
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Suzanne Cano, founder of LunaLite Dental, shares her journey from dental assistant to entrepreneur and the development of LunaLite, an x-ray positioning device. She discusses the impact of faith, innovation, and disruption in the dental industry, offering advice for dental assistants with innovative ideas. The conversation highlights the importance…
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Is ‘Security Theater’ plaguing your efforts for cyber resilience? Chris Hodson author of “Cyber Risk Management” gives us a reality check on SecureTalk. Discover why risk is the cornerstone of every security program and how his book guides CISO’s and security leaders through effective security posture scoping.Delve into aligning security with busin…
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Are you feeling overwhelmed, trying to manage patient appointments, keeping track of their progress, and ensuring they have all the essential documents they need? 🗃️ This is a common complaint from health practitioners - one that keeps you up at night, wondering what the best solution would be. Having to constantly keep track of all the details whi…
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In this episode of Talking with the Toothcop, Duane Tinker chats with Elijah Desmond, also known as DJ Smiles. Elijah is a dynamic entrepreneur and motivational speaker in the world of dentistry. His journey from dental hygiene to creating innovative and engaging dental events is truly inspiring. Elijah shares his path to success, the inspiration b…
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Finding a good book to read is like balm for the soul. The words on the page seem to symbolically offer themselves up as a way to prompt us to become better humans, better parents, learn a new skill, or simply consider a new perspective. The words we read (or hear) provide valuable information that slowly shapes us into being the next better versio…
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In this episode of "Talking with the Toothcop," Duane talks with Dr. Matthew Norton, founder of People Plus Purpose, to discuss the transformative power of understanding and leveraging your team's strengths. Dr. Norton shares his tips on team coaching and leadership, including his "core 4" assessments that help boost team productivity and success. …
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In this episode recorded live at the California Dental Association (CDA) meeting in Anaheim, Dental Assistant Nation founder Kevin Henry sits down with CDA's Teresa Pichay, CHPC, and Ashley Reich to discuss the dental assistant's scope of practice and why it's important for every dental assistant and dentist to know what their state law allows dent…
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Ever wonder how data invisibly shapes our world? Or what does the TikTok controversy really reveal about global cybersecurity threats? "The Secret Life of Data" episode on SecureTalk dives into these questions and more with authors Aram Sinnreich and Jesse Gilbert.Highlights include:1. The real implications of the TikTok ban examined from a cyberse…
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In this episode of Talking with the Toothcop, Duane Tinker chats with Dr. Heather Dawn Lawson Myers, a practicing dentist in Jamaica and the founder of Dental Assisting Made Easy (DAME). Discover the importance of proper dental assisting training and how Dr. Lawson Myers' online platform is filling the gap in dental assistant education. From basic …
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Do you find that you have more supplements in your cupboard or on the shelves in your office than you can reasonably use? Or even worse, bottles that have long since expired? 💊 Managing your inventory of supplements or other retail products can be challenging at best. We get excited about a certain supplement, ordering more than we need and then pr…
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Fresh off his day of speaking at the Pacific Northwest Dental Conference (PNDC), Dental Assistant Nation founder Kevin Henry shares two questions that were asked of him in Seattle by dental assistants and how he responded. Are these problems plaguing you and your dental practice?By Dental Assistant Nation
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Join Duane Tinker, "The Toothcop," as he engages in a compelling conversation with Michael Gonzalez, an expert in maximizing dental practice potential by leveraging existing leads. Gain valuable insights into effectively converting your current dental practice leads into loyal, long-term patients! Michael shares his proven strategies and tactics to…
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Do you find it challenging to figure out what to write or post about that will really resonate with your patients? It’s difficult to pinpoint the precise questions your patients are asking relating to their health condition. But this is important information to have! 🔍 We end up guessing what we ‘think’ they’re thinking… 🤔and many times, we miss th…
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How safe is your digital footprint? This week on SecureTalk, we sit down with Scott Augenbaum, a retired FBI agent turned cybercrime prevention guru, to dissect the LastPass breach and extract lessons that resonate with every cyber enthusiast. Through the lens of "The Three Truths," Scott demystifies common misconceptions about cybercrime and unvei…
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If you've ever felt lost when it comes to communicating your treatment plan with a new patient, you’re not alone. Even though you already have a good idea about what needs to happen to help them feel better, the patient often feels overwhelmed with the whole thing. This leads to confusion, loss of motivation to continue, and missed opportunities to…
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In this episode, Kevin Henry, founder of the Dental Assistant Nation, explains the importance of stay interviews, what they are, and why dental assistants should be having one with the dentist before the first half of 2024 is over. What do you need to make this happen? How can these be successful for the dental assistant, dentist, and practice? Kev…
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Have you ever had a question about something that you were just too hesitant to ask? Depending on the situation, asking can feel slightly awkward so we often just avoid it all together. And it’s no different with your prospective patients. They often have questions rolling around in their mind yet don’t feel comfortable enough to come right out and…
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