Best Independent Hoteliers Podcasts (2024)

1
Implementing Verbal & Visual Hotel Branding Harmonization-039 7:20

6h ago7:20

7:20

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Transform Your Hotel’s Brand with Consistent Messaging! Is your hotel struggling with inconsistent branding? Learn how to synchronize your verbal and visual elements to create a seamless g…

1
#77: How Digital Signage Can Drive Revenue & Generate ROI for Hotels | with Xpodigital 15:06

1d ago15:06

15:06

Steve Carran, explores the latest trends and technologies in the hospitality industry. In this episode, recorded at the HITEC trade show floor, Steve interviews Rich O'Brien from Expedition and Michael Price from HMSHost about digital investments in hotels and event spaces, focusing on how large-format LED displays and digital signage are transform…

1
#76: Connecting Teams, Improving Safety, and Boosting Performance with Relay | HITEC 2024 13:59

2d ago13:59

13:59

In this episode, hosts Steve Carran and David Millili interview Jon Schniepp, SVP of Marketing at Relay. Jon discusses his background, Relay's journey into the hospitality industry, and how their smart radio technology is revolutionizing hotel operations and staff communication. The conversation covers emerging trends in hospitality communication, …

1
#75: HITEC 2024: Industry Insider's Thoughts from the GAIN Event in Charlotte 45:43

3d ago45:43

45:43

In this episode, join hosts Steve Carran and David Millili at HITEC 2024 in Charlotte as they interview a diverse lineup of hospitality industry leaders and innovators. From established executives to emerging startups, guests share insights on the latest hotel technologies, industry trends, and their experiences at the conference. The episode concl…

1
Why Is Hotel Brand Consistency Important?-038 8:31

7d ago8:31

8:31

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Create a Seamless Guest Experience with Consistent Branding Consistency in your hotel's branding is key to creating unforgettable guest experiences. This video explores how to align your b…

1
The Role Of Effective Hotel Design Communication-037 7:52

14d ago7:52

7:52

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Visual storytelling is a powerful tool in hotel marketing. Use high-quality images and videos to showcase your hotel’s unique features and connect with guests on an emotional level. From b…

1
#74: Wellness in Hospitality, Music Tourism, HITEC & HSMAI 12:39

14d ago12:39

12:39

In this monthly "Hospitality Hot Topics" segment, David and Steve dive into the most pressing issues and exciting developments in hospitality. From the booming wellness sector to music tourism's impact on hotel bookings, they explore how these trends are transforming the guest experience and affecting business strategies. They also tackle important…

1
260 - Maximizing Your Direct Bookings & Revenue with ThinkReservations - LIVE at HITEC 2024 24:52

14d ago24:52

24:52

We're live at HITEC 2024 with special guest Richard Aday, CEO of ThinkReservations! Join us as we learn how boutique properties can drive direct bookings, own search results, and create packages that drive ancillary revenue. Now let's get this show at HITEC startedSHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast…

1
259 - Creating Personal Guest Journeys - LIVE at HITEC 2024 37:24

15d ago37:24

37:24

We're live at HITEC 2024 with special guest Ed St.Onge of Flip.to! Join us as we learn how creating a truly personalized guest journey can expand your property awareness, increase conversion rates, and lead to an amazing RevPAR.SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcastBy TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
Why Your Hotels Consistent Messaging Is Important-036 8:22

21d ago8:22

8:22

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Is your hotel struggling to compete with large chains? Learn how to stand out with our proven strategies. Engage on review sites, offer exclusive packages, and optimize your online presenc…

1
#73: Unlocking Revenue Potential through Upgrades & Upsells | with Paul Rantilla of Plusgrade 31:59

23d ago31:59

31:59

Paul Rantilla is a senior executive with over 30 years of experience in the hospitality industry. He currently serves as the Senior Vice President and Chief Revenue Officer for Hospitality Ancillaries at Plusgrade. Throughout his career, he has demonstrated expertise in hospitality management, market expansion, sales strategies, and marketing leade…

1
11 Ways to Improve Your Hotel Bookings This Season-035 8:04

28d ago8:04

8:04

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ In the competitive world of hospitality, a consistent message can set your hotel apart. This video offers actionable tips for ensuring your messaging is uniform across all platforms. From …

1
#72: The Art and Science of Marketing in Hospitality | with Elizabeth Harlow 31:18

1M ago31:18

31:18

The remarkable journey of Sonesta, including its entrepreneurial spirit, growth strategies, and invaluable insights for aspiring hoteliers. In today’s episode, we dive into the world of hospitality with our special guest, Elizabeth Harlow, the Chief Brand Officer at Sonesta. Join hosts Steve Carran, and David Millili as they uncover Elizabeth’s fas…

1
How To Overcome The Top 5 Problems Hotel Owners Encounter-034 8:19

1M ago8:19

8:19

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Discover how to make your independent hotel stand out in a crowded market. Find practical strategies to leverage your unique story and local culture. Learn from real-life examples like a C…

1
#71: Creating and Marketing Experiential Hospitality & Unique, Luxury Stays | with Ben Wolff 38:45

1M ago38:45

38:45

Providing next-level experiences is more important than ever in the Hospitality Industry. In this episode, we focus on experiential hospitality and unique stays with Ben Wolff. Ben is co-founder and developer of Onera, a luxury treehouse resort in Texas Hill Country. His experiential hospitality firm Oasi develops and manages a portfolio of landsca…

1
Transform Your Hotel Business Dynamic Communication-033 6:56

1M ago6:56

6:56

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Discover the transformative power of dynamic communication in the hospitality industry. Enhance guest satisfaction, improve staff interactions, and see your repeat business grow! Join us a…

1
#70: Top 25 Hotels in the World, Ritz Carlton Super Yacht, Construction Pipeline, & Business Travel Demand 12:46

1M ago12:46

12:46

Hospitality Hot Topics - May 2024 Join hosts Steve Carran and David Millili as they discuss the latest hospitality industry news and trends from May 2024. This month's hot topics include: The top U.S. markets for new hotel construction pipelines, including surprising leaders Dallas and the Inland Empire region of California Rising prices for luxury…

1
How Can Mastering Grammar Enhance Your Hotel Professionalism?-032 6:49

2M ago6:49

6:49

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Elevate your hotel's service with impeccable communication! 🌟 Our latest episode guides you through the non-negotiable grammar rules that can make or break guest experiences. Learn how to …

1
#69: Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu 32:10

2M ago32:10

32:10

Ever walked into a Starbucks and immediately thought “this looks like every other Starbucks?” Probably not. But, the painstaking effort organizations go to to maintain brand standards is manual and phenomenal. Huibin Yu is the founder of Fohlio. Fohlio is building a better path to digitize the process of product data management, specification, proc…

1
How To Unlock Better Guest Experiences With Active Voice-031 11:48

2M ago11:48

11:48

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ 🌟 Discover the transformative power of active voice in your hotel's guest communications! Learn how to engage more personally with your guests, leading to increased satisfaction and loyalt…

1
#68: Caribe Royale's Route to a Four Diamond Experience | with Amaury Piedra 48:23

2M ago48:23

48:23

Amaury Piedra assumed the role of managing director in August 2020, where he leads Central Florida’s largest all-suite convention hotel located in the heart of the nation’s number one convention and tourist destination. Piedra is a bilingual veteran of the hospitality industry with 25 years of sales and operations experience leading Four Diamond li…

1
How Can Simplifying Hotel Communication Boost Your Efficiency?-030 7:45

2M ago7:45

7:45

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Are you making these communication mistakes in your hotel? 🚫 Find out how embracing the 'Simplicity Principle' can change the game for your guest interactions. #HotelCommunication #HotelCo…

1
258 - Universal Analytics Sunset: Don't Lose Your Hotel's Data 31:11

2M ago31:11

31:11

The era of Google’s Universal Analytics (UA) is ending, and its successor, Google Analytics 4 (GA4), is transforming the world of website data analytics. While this shift shares exciting new insights into customer behavior, it also spawns challenges for today’s hotel marketers. Are you prepared for the impending Universal Analytics sunset? SHOW NOT…

1
#67: How to Hit Your ESG Goals: Sustainable Solutions in Food & Beverage | with Diana Geseking 38:12

2M ago38:12

38:12

Diana Geseking is the General Counsel for Restaurant Technologies, where she advises the senior leadership on a wide array of legal issues. She oversees various legal functions across the business and brings diversified experience in contract negotiation, business transactions, corporate governance, intellectual property, risk mitigation, complianc…

1
How Can Active Listening Transform Your Guests Experience in Your Hotel?-029 7:17

2M ago7:17

7:17

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Negative feedback? No problem! 🛠️ See it as a chance to shine and show your dedication to guest satisfaction. #Guests Experience #HotelCommunication #EffectiveHotelCommunication #Hospitali…

1
Jennifer Barnwell: Empowering independent hotels in a brand-centric market 47:12

2M ago47:12

47:12

Jennifer Barnwell is an advocate for independent hotels. As President of Curator Hotel & Resort Collection, she offers independents the opportunity to harness the power of scale and access cost savings through vendor negotiations, ultimately helping them stay independent and be more profitable. She discusses the challenges and opportunities for ind…

1
257 - Most Profitable Marketing Channels for Hotels 56:50

2M ago56:50

56:50

There are a near-infinite number of marketing channels vying for your budget, but which ones are worth your limited time and funds? SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing.com/hotelier/By TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
#66: Hilton Acquires Another Indy, New Hotel of The Year, U.S. Hotels State of the Union, Blackstone, and More 11:04

2M ago11:04

11:04

In this episode, David and Steve give their thoughts on some of the most notable trends and topics during the month of April in the Hospitality Industry. They cover: International Hospitality Institute Awards Hilton Acquiring Sydell Group Blackstone Pouncing on Hotel Real Estate State of the Union - April Summer Demand for US Hotels Tropicana Las V…

1
Transform Your Bed and Breakfast Feedback Into Fortunes-028 5:57

3M ago5:57

5:57

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Negative feedback? No problem! 🛠️ See it as a chance to shine and show your dedication to guest satisfaction. #ContinuousImprovement #GuestExperience #BnBExcellence #Strategic Communicatio…

1
Claire Jollain: Appealing to the next generation in hospitality 43:47

3M ago43:47

43:47

With hospitality students graduating with skills that can be applied to other industries with better salaries and work-life balance, how will the industry retain its top-tier talent? As Dean of Hotel Institute Montreux and Assistant Dean of Swiss Hotel Management School, Claire Jollain has direct contact with future hospitality professionals and sh…

1
256 - Key Takeaways From the 2024 Hotelier Sentiment Study 40:23

3M ago40:23

40:23

Gain insights into the new 2024 Hotelier Sentiment study and the four key takeaways that can directly lead to improvements to your hotel's marketing efforts. SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing.com/hotelier/By TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
#65: The Modern Hotelier & Virtual GM Crossover Hosted by Nick Horgan 47:19

3M ago47:19

47:19

The Modern Hotelier Podcast and The Virtual GM Podcast come together for a special crossover episode hosted by Nick Horgan. This lively discussion brings together the hosts of the two popular hospitality podcasts - Steve Carran and David Millili from The Modern Hotelier, and Spencer Halford and Cody Adent from The Virtual GM Podcast. Nick puts the …

1
Creating Connection and Comfort: Strategic Communication for Hotel Success-027 10:49

3M ago10:49

10:49

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Clarity is king! Simple, straightforward communication is the secret to guest satisfaction. 🏆 #ClearCommunication #GuestJoy #HospitalitySecrets" Image prompt: A clear and engaging infograp…

1
Kristen Vasan: The greater purpose in exploring the great outdoors 29:01

3M ago29:01

29:01

When was the last time you spent the night camping? As Global Director of Partnerships at Hipcamp with over 15 years of experience in the outdoor hospitality and tech industry, Kristen Vasan is dedicated to getting travelers to experience nature as a way of promoting environmental stewardship. She shares her transition from working in New York City…

1
#64: How Cultural Competency Drives Success | with Seema Jain 37:56

3M ago37:56

37:56

Seema Jain is the Founder and CEO of Seva Global – Growing Business Through Cultural Competency. She has years of experience helping companies become more culturally competent when engaging with people from different backgrounds. In her past role as Senior Director, Multicultural Affairs at Marriott International, Seema had responsibility for devel…

1
Authority and Empathy-Striking the Perfect Balance in Hotel Management-026 7:16

3M ago7:16

7:16

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Authority and empathy are the dual pillars of successful hotel management. Learn strategies to integrate these essential qualities and elevate your hotel's service standard. Listen to our …

1
Julia Krebs: Inspiring young minds to join the hospitality field 44:26

3M ago44:26

44:26

As someone who joined the hospitality industry right after high school, lecturer Julia Krebs has deep passion, understanding, and experience in the field that she draws from to connect with students at Les Roches International School of Hotel Management. She emphasizes the importance of inspiring young adults to choose a career in hospitality and d…

1
#63: Empowering Sales and Managing Stress in Hospitality | with Eric Szymanski 53:41

3M ago53:41

53:41

Eric Szymanski is an award winning American hospitality industry professional with extensive sales & marketing leadership experience including Hilton, Marriott, Starwood and Disney. Eric has demonstrated success in leading high-performing sales teams through planning, implementing and monitoring actionable sales and marketing plans at hotels and re…

1
Avoid These Communication Mistakes to Ensure Guest Satisfaction-025 7:26

3M ago7:26

7:26

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Avoid the traps! Common communication mistakes can significantly impact your hotel's guest experience. Learn how to navigate these challenges and build stronger relationships with your gue…

1
255 - How Hotels Can Compete With Airbnb & Vacation Rentals 55:34

3M ago55:34

55:34

Do you ever wonder how hotels can compete with the ever-evolving vacation rental industry? In episode 255 of the Hotel Marketing Podcast, we'll reveal the strategies you can use to compete with all types of accommodation choices. SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing…

1
Gavin Gray: Essential tools and tips for running a successful vacation rental business 33:05

3M ago33:05

33:05

The vacation rental industry has become highly lucrative – and competitive – in recent years. As Global Head of Connectivity Account Management at Vrbo, Gavin Gray has a wealth of insights to share about the vacation rental industry, including top trends, hot destinations, and essential technology tools needed to gain a competitive edge. He highlig…

1
#62: Putting Turks and Caicos On The Map | with Nikheel Advani 46:23

3M ago46:23

46:23

Nikheel Advani is the COO and co-founder of Grace Bay Resorts and oversees overall operations, branding, sales, and marketing of resort development. He joined Grace Bay Club in August 2004 as the Managing Director, serving as the top operational executive in its expansion and renovation as it evolved from a $15 million, 22-room boutique hotel to a …

1
The Art Of Being Formal Yet Friendly-Enhancing Your Hotel's Guest Interactions-024 6:06

4M ago6:06

6:06

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Balancing formality with warmth in guest interactions isn't just good manners; it's a strategic business move. Learn how to navigate this delicate balance in our latest piece, enhancing yo…

1
Dr. Stowe Shoemaker: The business of educating future hospitality leaders 49:29

4M ago49:29

49:29

During his long career in hospitality education, Dr. Stowe Shoemaker (Ph.D. Cornell University) has witnessed the hospitality curriculum evolve into a business-focused teaching. But should hospitality be all business? He discusses the challenges of educating and attracting a new generation to the hospitality industry and explores the value of apply…

1
254 - 4 Ways To Drive Revenue NOW! - Webinar Recording 46:14

4M ago46:14

46:14

In this episode of the Hotel Marketing Podcast, you'll join TravelBoom on the March 20th webinar where we reveal four strategies to drive instant revenue for your hotel & resort. If you have occupancy or low revenue issues, this is the podcast for you.SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https…

1
#61: Graduate Hotels, Chip Rogers Resigns, Jobs Report, Spring Travel, and Mahomes/Kelce Restaurant 16:58

4M ago16:58

16:58

In this episode, the hosts, Steve Carran and David Millili, along with producer Jon Bumhoffer, bring a new segment called "Hospitality Hot Takes" where they analyze and provide their thoughts on the major stories that happened over the past month. They provide insights from both an independent hotel perspective as well as a branded chain viewpoint.…

1
Boost Your Hotel's Reputation With The Power Of Memorable Hotel Welcomes-023 6:11

4M ago6:11

6:11

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ Elevate your guest's arrival experience with the power of a memorable welcome. Learn the key ingredients to making every greeting count and see the positive impact on guest loyalty and sat…

1
Dallin Tait: The wild adventures of building a destination hotel 37:40

4M ago37:40

37:40

Running a resort & spa in the middle of remote Utah has proven to be one of life’s greatest adventures for Dallin Tait. After spending the better part of his career running an excursion company, Dallin also took on the role of General Manager at his family-owned hotel in Bluff, Utah – a sanctuary for outdoor enthusiasts. He shares his success journ…

1
#60: Advancing Women in Hospitality | with Rachel Humphrey 54:10

4M ago54:10

54:10

Rachel Humphrey is a trailblazer in the hospitality industry, dedicated to advancing women in leadership roles. She is the Founder of the Women in Hospitality Leadership Alliance and serves as a Board Member, Principal, and Interview Host for DEI Advisors. Prior to her retirement in August 2021, Rachel served as the EVP & COO of AAHOA, the nation's…

1
Why Professional Warmth Is Your Hotel's Ticket to Repeat Guests-022 5:39

4M ago5:39

5:39

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF. https://keystonehpd.com/the-hotelier-helpcast-pdf/ "Turn First Impressions into Lasting Loyalty with Professional Warmth 🏨" Learn how the subtle art of professional warmth can significantly impact your hotel's success, fostering guest loya…

Podcasts Worth a Listen

Independent Hoteliers Podcasts

Podcasts Worth a Listen

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