Emergency Intercom is a comedy podcast by Enya Umanzor and Drew Phillips. There is no emergency, but there is an intense need for attention, so maybe listen up… You don’t want to know what happens if you don’t. (we will be violent)
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Discover the latest insights from Intercom Co-founder and Chief Strategy Officer Des Traynor, Chief Product Officer Paul Adams, and other Intercom product leaders as they share their latest thoughts on building software in an AI-first world.
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The Content Generation podcast is focused on inviting, influencing and inspiring a generation of content creators.
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Tanhony takes his friend Darnell through the SCP Wiki for the first time, checking out the stories and characters to be found there.
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How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.
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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
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In this series Intercom takes you inside the marketing lessons we've learned the hard, expensive and messy way. We include the insights that helped us grow from zero customers to more than 20,000, but we’ve been careful to be honest and have worked hard to avoid the usual truisms. Instead, we’ve focused on actionable advice we think will benefit any early stage startup – from crafting early messaging, to managing a product launch, to keeping product and marketing aligned.
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Welcome to the Inter-Comics Podcast! Join Jack, Dan and Mat as they discuss life, the universe and everything about comics.
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The Class Intercom podcast aims to help educators learn how to market their school through social media and empower students to engage in sharing their story. Our goal is to help schools provide a social learning environment which allows educators to teach students digital leadership and professional social content management processes.
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(nézd)!videa Bad Boys — Mindörökké rosszfiúk Teljes Film HD ( Magrayul ) online.4k
nezdvideamagrayul
Nezd HD >+> https://bit.ly/3ahMOjm © Szerintetek: 16+ | 113" | Premier (HU): 2020.01.16. | InterCom
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Grit explores what it takes to create, build, and scale world-class organizations. It features weekly episodes highlighting the leaders who are pushing their companies to make a difference. This series is hosted by Joubin Mirzadegan, go to market operating partner at Kleiner Perkins, a venture capital firm investing in history-making founders.
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A podcast where we explore the personnel and equipment behind the missions in Public Safety Aviation.
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On the Code with Jason podcast I discuss technical topics with interesting people. Guests include people from companies like GitHub, Google and Stripe.
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The Beginning of a Hero™ is a series of two-minute audio presentations for use on elementary school intercom systems. These stories work in conjunction with The Beginning of a FAMOUS Hero™ to portray a wide variety of realistic scenarios in everyday student life, whether in the classroom, on the school grounds, in the neighborhood, or at home. Through these stories, students vicariously learn: PERSONAL RESPONSIBILITY • POSITIVE PERSONAL VISION • POSITIVE RELATIONSHIPS Hundreds of elementary ...
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Every Hero Starts as a Child, and Every Child Can CHOOSE To Become a Hero. This series gives short stories about the Beginning of many Famous Heroes, and relatable things that they did even as a child that made them Heroic, things that AND child can do. Even YOU! A Hero is someone who HELPS others in a special way, while a Bully is someone who HURTS others on purpose, even if it is just hurting their feelings, therefore, a Bully is the OPPOSITE of a Hero. This series is played over the inter ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. The first season of the podcast is titled ‘Scaling a Design Team’, in which they speak with design leaders from top notch companies like Facebook, Apple, Invision, and Intercom, to discuss various team structures, responsibilities, and workflows. After quitting their day jobs to work full time on ...
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An interview series where we talk to designers about how they got started in design, their internship and job experiences. Hosted by Mayank Khandelwal. Subscribe on YouTube for videos + clips!
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Sound Design Live - Career building interviews on live sound, theatre, AV, recording, and sound system tuning
Nathan Lively - Online Courses for Live Sound Engineers ?
Build your career as a sound engineer. The podcast for live audio professionals. Interviews with the leading innovators in concert, theatre, and corporate production. Submit your questions: http://buff.ly/Nwpsf0 Nathan Lively is a Career Coach for Audio Professionals, Podcast Consultant for Small Businesses, and Author.
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Podcast by Each&Other
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Welcome to The AI Native Developer, hosted by Guy Podjarny and Simon Maple. Join us as we explore and help shape the future of software development through the lens of AI. In this new paradigm of AI Native Software Development, we delve into how AI is transforming the way we build software, from tools and practices to the very structure of development teams. Our target audience includes developers and development leaders eager to stay ahead of the curve. If you're passionate about the future ...
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Brennan's a first-time founder. Jill's a first-time manager. And they've got a lot of questions. In the SoapBox podcast, People Leading People, they interview the people leaders and founders that inspire them most. Forget sweeping statements on the state of management. This is your go-to business podcast for actionable management tips from visionaries at Wealthsimple, Flight Network and more. Learn how they handle all the people stuff that comes up when you lead and manage at a fast-growing ...
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A weekly podcast where two ex-business partners hold themselves publicly accountable for their startup failures...and successes.
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Re:Growth is the podcast for B2B marketers looking to level-up marketing strategies and grow in their careers. Each season dives deep into a specific theme. We’re talking to senior marketers from HubSpot, MOO, Slack, and more about laying the foundation for growth.
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Welcome to the Minimum Viable Podcast, hosted by Product Manager, Startup Mentor and Voice Technology Leader, Mike Shoss. On this podcast, you'll find a mix of all different aspects of the tech space to current thoughts on new products or tactics. As well as conversations about finance and Green Energy! Previously ShossX Podcast
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Live, interactive podcast that lets you talk with fascinating people about what’s happening now in Business, Entrepreneurship, Startups, and Technology. Special guests include top executives, entrepreneurs, and experts - including Anthony Pompliano, Tim Urban, Derek Sivers, Liv Boeree, Peter Diamandis, Walter Isaacson, and many more. Even Elon Musk has tuned in live. Hosted by Adam Soccolich.
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It's more than just Milkshakes. Get the latest on Jobs-to-be-Done here.
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Champions of Marketing is a marketing podcast for marketers and entrepreneurs who strive to drive growth with creativity and technology. Join our host, Chikodi Chima as he chats with experienced marketers, entrepreneurs and growth hackers to decode the receipt for growth.
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Paco is a manufacturer's rep in the Audio & Video industry. His on the job "shop talk" conversations can have a substantial impact on the day to day, nuts and bolts, daily functioning for anyone working with any audio/visual elements. Listen in as Paco brings you just the tips of his conversations to anyone dabbling in the world of sound! Whether you're a professional in the audio industry, a product dealer, podcaster, performer, or a home hobbyist, you're sure to find tips and tricks to add ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Bob Moesta and Chris Spiek apply the Jobs-to-be-Done Innovation Framework to current hot topics related to product design, marketing, business strategy, and technology. Tune in for a tactician's view of how the Jobs-to-be-Done Framework is applied to every-day business challenges.
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At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
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Growth Mindset ON is a must for people who want to achieve exponential growth from a personal and professional point of view. From now on, I will be focus mostly on holistic wellbeing and personal development in order to equip you with the mindset needed to overcome limitations and support your growth or shifts. We can also grow sideways. Growth Mindset On: the podcast that equips you with the mindset to achieve emotional success. Connect with me on: LinkedIn: https://www.linkedin.com/in/cri ...
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How to lead your customer service team into the AI future
24:06
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Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory explore strategies for getting AI buy-in from CS teams. We also hear the experiences of Ben Peak, Director of Technical Support at Robin; Elli Neeld, Product Education Content Creator at HoneyBook; and Carl Olsen, General Manager of Operations at Sha…
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Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor
1:04:07
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In this enlightening episode of the AI Native Dev podcast, Des shares invaluable insights into the strategic decisions and challenges faced along the way of Intercom's AI journey, highlighting the pivotal moments that shaped Intercom's AI-first approach. The discussion delves into the evolution from AI-assisted tools to autonomous AI agents, organi…
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Wow.. 3 years of emergency intercom. It’s crazy to think how far we’ve come. Now Drew gets invited to Michael Rubin’s white party and Enya doesn’t believe in bisexual people. Everything is different now. Time is going by. We are losing our minds. Support your gut this summer with Seed’s DS-01® Daily Synbiotic. Go to https://seed.com/intercom and us…
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Emmet Connolly, our long time VP of Product Design at Intercom, talks about how the recent advent of modern AI has us revisiting everything from how we design and build interfaces to how we think about the roadmaps of our products. This is us very much sharing what we’re learning at scale as we pivot in the hopes it will be valuable to you too as y…
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226 - Ciaran Lee, Co-Founder and Chief Engineer of Intercom
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In today's episode, I'm joined by Ciaran Lee, founder and Chief Engineer of Intercom for a discussion that touches on the genesis of Intercom and factors that enabled their success, scaling challenges when you're dealing with double-digit growth month to month, load balancers, canary deployment, the benefits of making many small deployments, how a …
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Episode 174- Revolutionizing Airborne Communication: Lt. Clay Lacey on the Axnes Wireless Intercom System
50:52
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! This episode was recorded from the Vertical HeliCASTS studio at HAI Heli-Expo in March. Co-hosts Jack Schonely and Jon Gray had the opportunity to talk with Lieutenant Clay Lacey from the Texas Department of Public Safety (DPS) about the Axnes wireless intercom system and how it…
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Unlocking the Full Potential of AI Assistants for Developers with Peter Guagenti from Tabnine
44:09
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In this podcast episode, Simon Maple and Peter Guagenti explore the evolution, current capabilities, and future potential of AI code assistants like Tabnine. Peter shares extensive experience and insights into how these tools have transitioned from code completion aids to comprehensive assistants throughout the Software Development Life Cycle (SDLC…
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#199 CEO & Co-Founder Klaviyo, Andrew Bialecki: High Slope
1:00:23
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Guest: Andrew Bialecki, CEO of Klaviyo Whenever the marketing platform Klaviyo is hiring, says CEO Andrew Bialecki, “we sort of don't care so much what skills you have.” Instead, the company looks for “high slope” individuals who are curious and able to continually learn new things. “A big turnoff for me is [when] somebody says, ‘Oh, well, I was ne…
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Episode 178- Aviation Excellence: Oxford PD's MD530F Success Part I
1:04:30
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! Thank you to MD Helicopters for sponsoring this special in-person interview with Jake Durham and Drew Muench from the Oxford Police Department Aviation Unit. The Oxford Police Department chose the MD Helicopters 530F model as its primary airborne mission platform due to its exce…
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he comes...By Tanhony
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Categorizing the AI Developer Tooling Landscape with Amir Shevat. Discussing Copilot, Tabnine, AI Code Completion, AI Testing, AI Documentation and much more!
47:34
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On today's episode, we're categorizing AI development tools to map out the AI Native Software development space. We'll introduce each category and discuss their significance, setting up deeper dives for future content. Our guest is Amir Shevat, an expert in developer tools and investor with experience at Microsoft, Google, Slack, and Twitter. Amir …
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Episode 177 - The Mental Health Mission: Insights from Dr. Tania Glenn Part II
1:02:01
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, Jack Schonely and Jon Gray sit down Dr. Tania Glenn, to discuss the importance of mental health for first responders. Dr. Tania Glenn is the president of Tania Glenn and Associates, a clinical practice in Central Texas that is focused on promoting resili…
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Introducing AI Native Software Development, and Announcing Tessl
38:54
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In this inaugural episode of the AI Native Dev podcast, hosts Simon Maple and Guy Podjarny reunite to delve into the world of AI native software development. They explore what AI native development means, why it’s crucial, and how it will revolutionize the software creation process. Guy also introduces his new company, Tessl, detailing its vision, …
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The AI Native Dev Podcast Trailer: Discovering and Shaping the Future of Software Development in the AI era
1:08
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Welcome to the AI Native Dev Podcast, hosted by Guy Podjarny and Simon Maple. If you're a developer or dev leader, join us as we explore and help shape the future of software development in the AI era. Dive into exciting AI-powered dev tools and hear from their makers on how they work and how you should use them. We'll discuss the evolving role of …
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#198 CEO and Co-Founder Wayfair, Niraj Shah: Homeward
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Guest: Niraj Shah, CEO and co-founder of Wayfair Wayfair CEO Niraj Shah caught the entrepreneurship bug in his mid-20s, when he and his longtime co-founder Steve Conine sold their first company just a few years out of college. They left the acquirer and independently realized “we absolutely wanted to start something else,” Niraj recalls. “Once you’…
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Episode 176 - The Mental Health Mission: Insights from Dr. Tania Glenn Part I
1:04:15
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, Jack Schonely and Jon Gray sit down Dr. Tania Glenn, to discuss the importance of mental health for first responders. Dr. Tania Glenn is the president of Tania Glenn and Associates, a clinical practice in Central Texas that is focused on promoting resili…
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where da hell am iBy Tanhony
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We opened two gifts this morning (our eyes). Yup that’s right this weeks episode is all about being grateful. Start growing your business today. Sign up for a $1-per-month trial period at https://shopify.com/intercom. https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a/topic submissions, livestreams, pay for ky's lobo…
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Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
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In this episode of The Ticket, we explore how AI can maximize team efficiency in customer support with Ruth O'Brien, Senior Director of Automated & Proactive Support, and Leanne Harte, Senior Manager of Customer Support. They'll share valuable insights on effective AI implementation, the impact on support teams, and actionable advice for leaders lo…
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Episode 175- Guardians of the U.S. Capital: U.S. Park Police Aviation
1:14:56
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! This episode was recorded on location in Washington, D.C., from the U.S. Park Police aviation hangar, as part of The Hangar Z Vertical Valor Road tour. We felt this was a great episode to release on Independence Day, the Fourth of July, 2024, which is a federal holiday in the Un…
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Advancing School Communications with NSPRA President, Trent Allen, APR
26:52
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Join us for an insightful conversation with Trent Allen, APR, current National School Public Relations Association (NSPRA) president and Chief of Staff at San Juan USD in Northern California. With a rich background in school public relations, Trent shares his journey within the industry, growing from a one-man show to leading a large and dynamic co…
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#197 CEO, Chairman & Founder Zscaler, Jay Chaudhry: No Attachment
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Guest: Jay Chaudhry, CEO, chairman, and founder of Zscaler Much of the media coverage of Zscaler CEO Jay Chaudhry is quick to identify him as the wealthiest Indian-American person, with a net worth of $10.8 billion. But to hear Jay himself tell it, that number has never been very important to him: “My family had no money,” he says of his childhood …
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Episode 200: British Housing Is Designed To Trap Heat In
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we discovered itBy Tanhony
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Enya got faded and saw Inside Out 2, which is exciting for Drew because that means Inside Out Dad is back, and Ky officially squashes his beef with Josiah. Find and book a top-rated doctor today. Go to https://Zocdoc.com/INTERCOM and download the Zocdoc app for free. https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a…
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Building the future of AI-first customer service
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This week Intercom’s Senior Director of Human Support Bobby Stapleton, Senior Product Marketing Manager OIivIa Singerlla and Staff Product Manager Alissa Tyrangiel discuss some exciting news in AI-first customer service. Watch our latest Built For You Episode here: https://www.youtube.com/watch?v=xTAzvif5fzw 😁 Follow the people: https://www.linkedi…
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Episode 173- Navigating APSCON 2024 with APSA's Dan Schwarzbach and Dan Knight
1:09:19
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Welcome to The Hangar Z Podcast, brought to you by Vertical Helicasts! In this episode, Jack Schonely and I preview APSCON 2024, happening in Houston, Texas, from July 29th to August 3rd. We are joined by the Airborne Public Safety Association's Executive Director and CEO, Dan Schwarzbach, and Training Program Manager, Dan Knight. APSCON 2024 is th…
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224 - Matthew Kaliara, CTO and Co-Founder at Rescale
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On today's episode, Matthew Kaliara joins me for a conversation on his work with his startup Rescale Supply. We also discuss React, ViewComponent, system testing, looks vs usability in design, flat design, the value of convention in design, usability testing, the inseparability of good UI design and good code, the importance of appropriate names in…
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Episode 172 Southern California Year Round Aerial Fire Fighting
1:16:35
1:16:35
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this episode, we talk about the ongoing battle against wildfires in Southern California, a region where the threat of wildfires persists year-round. For this conversation, we have the privilege of welcoming Desiree Horton and co-host Tony Webber to uncover the tireless effort…
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#196 CEO and Co-Founder Braze, Bill Magnuson: Principles of Change
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Guest: Bill Magnuson, CEO and co-founder of Braze The deployment of smartphones around the world was more impactful than any other technology to date, says Braze CEO Bill Magnuson — and that has big implications for emerging fields like generative AI. “If we get to the point where they [LLMs] really can be useful, human-like companions ... they wil…
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Interview with Mendel Rosenberg of Gearsupply about how to get the best deals on used production hardware without getting scammed or violating tax laws.http://sounddesignlive.com/By Nathan Lively - Online Courses for Live Sound Engineers ?
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Drew does the Tyla dance, Enya - confirmed - has a hex on her and Ky wont shut up about going to the brat concert. Also thanks to josiah, drew has a tight ten minutes of horrible stand up https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a/topic submissions, livestreams, pay for ky's lobotomy instagram: @emergencyinte…
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Off Script: Reinventing customer service with AI
26:57
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Great brands that endure always leap on new opportunities. To understand the new AI opportunity, you must understand the underlying technology. Our VP of AI, Fergal Reid, is the perfect person to explain that technology, and how it will transform the way you provide customer service. Fergal has been working on applying machine learning to customer …
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Off Script: Reinventing customer service with AI
27:02
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Great brands that endure always leap on new opportunities. To understand the new AI opportunity, you must understand the underlying technology. Our VP of AI, Fergal Reid, is the perfect person to explain that technology, and how it will transform the way you provide customer service. Fergal has been working on applying machine learning to customer …
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Episode 171 - Phoenix Police Department Aviation Part II
1:12:46
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, co-hosts Jack Schonely and Jon Gray sit down with Helene Balmir, a pilot from the Phoenix Police Department. Born to a French-Canadian mother and a Haitian father who immigrated to New York in the 1960s, Helen grew up in Montreal, Canada. She is the youn…
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Episode 170 - Phoenix Police Department Aviation Part I
1:05:27
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, co-hosts Jack Schonely and Jon Gray sit down with Helene Balmir, a pilot from the Phoenix Police Department. Born to a French-Canadian mother and a Haitian father who immigrated to New York in the 1960s, Helen grew up in Montreal, Canada. She is the youn…
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#195 CEO Salesforce AI, Clara Shih: Above the Clouds
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Guest: Clara Shih, CEO of Salesforce AI In 2020, Clara Shih quit Hearsay, the company she founded and ran for 11 years; in hindsight, she says “I probably should have quit a little bit sooner.” But at the time, she cared a lot — too much — about what everyone else thought. “There's a lot of guilt around leaving initially and feeling bad for feeling…
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Enya will never have a kid because she has to take care of us, Drew brings up the fact that SZA (his ex) wrote an entire album about him, and Ky finally gets a camera. https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a/topic submissions, livestreams, pay for ky's lobotomy instagram: @emergencyintercom @emergencyinter…
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Unlocking customer service's strategic potential with AI
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This week on The Ticket podcast, Intercom’s Senior Director of Human Support Bobby Stapleton and Director of Customer Support Operations Anthony Lopez unpack how customer support leaders can confidently guide their teams into this new strategic future being driven by AI. Watch this episode on YouTube: https://www.youtube.com/watch?v=nAHX07s8eDU 😁 F…
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It must be both hot dogs and buns, not just the hot dogs themselves. Preparation (e.g. skipping meals beforehand) is allowed. Guests: Peter Cai, Brandon Casci.By Jason Swett
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Episode 169- York Regional Police with Andre Schabron Part II
1:05:12
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, co-hosts Jack Schonely and Jon Gray sit down with Andre Schabron. Andre is an accomplished helicopter pilot holding an Airline Transport Pilot certificate (ATPL) with experience across varied environments. With a professional demeanor and a proactive app…
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Athletic Director Jason McGehee Talks Social Media Storytelling
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Join us for an inspiring conversation with Jason McGehee, Assistant Club Director at Stars Basketball Club in Franklin, TN, located just outside of Nashville. Since its inception in 2014, Stars has seen annual, exponential growth and is now established as the region's top basketball club, impacting over 5,000 young athletes annually. In this episod…
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Episode 168- York Regional Police with Andre Schabron Part I
59:37
59:37
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Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS! In this two-part series, co-hosts Jack Schonely and Jon Gray sit down with Andre Schabron. Andre is an accomplished helicopter pilot holding an Airline Transport Pilot certificate (ATPL) with experience across varied environments. With a professional demeanor and a proactive app…
…
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223 - What Causes Flaky Tests with Brad Pauly
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59:53
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On today's episode, Brad Pauly and I dig into the five causes (raised conditions, fixed time dependency, randomness, leaky state, and network or third party dependency) of flaky tests. We also discuss diagnosing flaky tests, common pitfalls of fixing flaky tests, and things that do work for fixing flaky tests. Brad Pauly on Twitter Brad Pauly on Gi…
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#194 CEO and Founder Sunshine, Marissa Mayer: Innovative Instincts
1:25:50
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Guest: Marissa Mayer, CEO and Founder of Sunshine and former CEO of Yahoo When Marissa Mayer was first hired as the CEO of Yahoo, the company had lost nearly a quarter of its workforce in the preceding six months. Early on, she was chatting with employees in the cafeteria and one of them got her attention by smacking her tray. “Is it go time?” he a…
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Trisha Paytas is unironically a fan of the podcast, Drew ate over 100 spiders, and then saw a psychic that read him to filth. Then delivers his most painful stand up set yet. https://www.patreon.com/emergencyintercom join the Patreon for bonus episodes, q&a/topic submissions, livestreams, pay for ky's lobotomy business inquiries: emergencyintercomp…
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