Best Jay Tinkler Podcasts (2024)

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076: Using Technology to Revolutionise Automotive Marketing with Faruk Heplevent 49:29

9d ago49:29

49:29

In this episode of The Remarkable Project Jay speaks with Faruk Heplevent, a celebrated creative force in the automotive marketing industry, about why cutting-edge technology can allow even industries steeped in tradition to be revolutionised, how creative minds adapt and thrive in an ever-evolving landscape, and the importance of focusing on one's…

1
075: Improving Your Impact, Confidence and Authority with Cat Matson 47:43

2M ago47:43

47:43

In this episode of The Remarkable Project Jay speaks with force-of-nature facilitator, speaker and CEO of Impactful Presenters, Cat Matson, about why effective communication is rarely about the perfect words, how meeting an audience where they’re at can unlock untapped potential in conversations, and the importance of authentically personalised sto…

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074: How to Make Smarter Decisions in a Noisy World with Nuala Walsh 53:37

4M ago53:37

53:37

In this episode of The Remarkable Project Jay speaks with behavioural scientist, CEO, author and speaker Nuala Walsh, about why ego often hijacks decision-making, how to harness “decision friction”, and the key ways organisations can encourage and nurture customer loyalty. Nuala is an independent non-executive director, behavioural scientist, visit…

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072: The Journey from Workplace to "Workplayce" with Kristi Herold 47:43

10M ago47:43

47:43

In this episode of The Remarkable Project Jay speaks with author, speaker and founder Kristi Herold, who as CEO of JAM champions the culture and connections which can be built through play, about why welcoming a playful culture can be so powerful for adults as well as children, how meaningful guarantees can help build trust and team happiness drive…

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071: Putting the Brain Back into Branding with Matt Johnson 47:37

11M ago47:37

47:37

In this episode of The Remarkable Project Jay speaks with Marketing Author and Cognitive Psychologist, Matt Johnson, about why the nuance of cultural codes is so relevant to how smaller brands grow, how alignment around core purpose helps unlock value for all stakeholders, and when to lead versus when to listen. Matt Johnson, PhD is a speaker, writ…

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070: Improving Customer Satisfaction through Strategic Human Connection with John Sills 53:01

12M ago53:01

53:01

In this episode of The Remarkable Project Jay speaks with Author and Customer Experience Expert, John Sills about how overall customer satisfaction has improved even though the functional experience hasn’t, what it looks like to build a culture that truly build a that satisfaction and how to get super clear on what really matters to your customers …

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069: Discovering a Life After Imposter Syndrome with Alison Shamir 51:14

12M ago51:14

51:14

In this episode of The Remarkable Project Jay speaks with Alison Shamir, an International Imposter Syndrome Expert, about how prevalent imposter syndrome is, how a better understanding of it can empower change and the three-step process she recommends for moving through Imposter Syndrome and capturing the untapped opportunity that sits on the other…

1
068: The Power in Partnering with Your Frontline Team with Chris Wallace 49:29

1y ago49:29

49:29

In this episode of The Remarkable Project Jay speaks with Chris Wallace, President of Innerview Group, about the importance of creating collaborative conversation with your frontline team about business improvement, how to recognise and deal with the disconnect that sometimes happens between those teams and management and how to get your staff to b…

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067: The System for Creating Consistently Innovative Ideas with Carla Johnson 53:56

1y ago53:56

53:56

In this episode of The Remarkable Project Jay speaks with Carla Johnson, one of the world’s leading Innovation Architects, about some of the biggest misconceptions about how successful ideas are born, the building blocks and process for true innovative thinking, and the power of putting observation practices into your daily schedule. Carla Johnson …

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REPLAY: The Power of Using Experience as an Impenetrable Asset 57:41

1y ago57:41

57:41

Are you feeling a little nervous? Nervous about the economy. Nervous about your business? Or just a sense of unease when it comes to what the next 12 months might look like in this new world of business. Well today we wanted to do something a little different. Here at Remarkably, we have the privilege of having what many would call quite intimate c…

1
066: The Science of Extraordinary Experiences with Dr Paul Zak 41:36

1y ago41:36

41:36

In this episode of The Remarkable Project Jay reconnects with one of the Podcast’s first guests, high-impact scientist, author and public speaker Paul Zak, to talk about why simple explanations often signal deep understanding, how community-building bolsters brand love in the brain, and what S.I.R.T.A. means to extraordinary experiences. Dr. Paul J…

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065: Crafting Stories That Make An Impact with Mark Carpenter 45:41

1+ y ago45:41

45:41

In this episode of The Remarkable Project Jay speaks with Mark Carpenter, a master storyteller, educator and author, about why listening to yourself as well as others plays into powerful stories, how clarity, simplicity and impact affect story shareability, and what it is about great storytelling that builds credibility. Mark Carpenter is a serial …

1
064: The Power of Account Based Marketing with Shahin Hoda 50:33

1+ y ago50:33

50:33

In this episode of The Remarkable Project Jay speaks with Account-Based Marketing (ABM) expert Shahin Hoda, about why client lifetime value is a crucial consideration when shaping an ABM strategy, how ABM addresses three main areas in driving growth, and the importance of being able to clearly identify target markets when assessing ABM options. Sha…

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063: Community as the Last Great Marketing Strategy with Mark Schaefer 49:51

1+ y ago49:51

49:51

In this episode of The Remarkable Project Jay speaks with keynote speaker, futurist, educator and author Mark Schaefer, about why personal trust is more critical in community building than ever, how the pandemic highlighted customers’ need to belong, and the importance of preserving community culture Mark W. Schaefer is a globally-recognised keynot…

1
062: Being More Human as Your Competitive Advantage with Bryan Kramer 50:50

1+ y ago50:50

50:50

In this episode of The Remarkable Project Jay speaks with business strategist, speaker and author Bryan Kramer, about why authenticity is a personal perception, how important simplicity is in brand building, and the power of creating community intimacy. Once described as the “Zen Master to Digital Marketers” by Forbes, Bryan Kramer is a renowned bu…

1
061: Creating the Rudest Restaurant with Aden Levin from Karen's Diner 1:04:53

1+ y ago1:04:53

1:04:53

In this episode of The Remarkable Project Jay speaks with the co-founder of immersive hospitality company Viral Ventures, Aden Levin, about why reiteration of ideas is so key to ensuring a conversation-worthy customer experience over time, how strong data, customer insights and trusted partners provide commercial and creative validation, and the im…

1
060: Turning Remarkable Experiences into Real Impact with Paul Dunn 57:47

1+ y ago57:47

57:47

In this episode of The Remarkable Project Jay speaks with Entrepreneur, Author and Master Presenter, Paul Dunn, about why an abundant mindset benefits both sides of the impact exchange, how collective knowledge contributes to competitive advantage, and the idea that sharing your giving improves its cumulative impact on the world. Paul Dunn is a fou…

1
059: The Real Influence of Memorable Moments with Michael Croaker 48:41

1+ y ago48:41

48:41

In this episode of The Remarkable Project Jay speaks with Michael Croaker, a long-standing leader in the world of theme park entertainment and experiences, about why learning how to be truly memorable can have profound business benefits, how storytelling and “predictable irrationality” contribute to the creative process, and the fine balance betwee…

1
058: Generating Referrals Naturally with Stacey Brown Randall 52:11

1+ y ago52:11

52:11

In this episode of The Remarkable Project Jay speaks with Stacey Brown Randall, an expert, coach and keynote speaker on the subject of referrals, about why it’s crucial to understand what’s REALLY happening when a referral takes place, how to define referrals and why it’s important to distinguish them from other forms of word-of-mouth, and the bigg…

1
UPDATE What happened and when are we coming back? 11:51

1+ y ago11:51

11:51

A short episode to give our listeners an update as why we paused on the podcast and what our plans are moving forward with The Remarkable Project. What have we been working on? When are we coming back? How can you help? If you have ANY feedback for us on what content you would like to hear or how we could better serve you, please email us at podcas…

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057: Building a Team for the New World of Work with Shervin Talieh 1:04:44

1+ y ago1:04:44

1:04:44

In this episode of The Remarkable Project Jay speaks with operations software and outsourcing company PartnerHero’s founder and CEO, Shervin Talieh, about why businesses should be thinking of themselves as a conduit to serve employees along their journey, how trust can transcend physical and cultural borders, and the benefits of approaching sales a…

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056: How Smart Leaders Build Ethically Profitable Companies with Robert Chesnut 1:01:10

2y ago1:01:10

1:01:10

In this episode of The Remarkable Project Jay speaks with Rob Chesnut, Airbnb’s former General Counsel and Chief Ethics Officer, about why self-awareness is so important to professional and personal progress, how influential organisations are primed to pick up the slack of governments in areas where action matters to their customers, and the data t…

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055: Committing to your Customer Promises with Rob Sinclair from E&S 1:03:12

2y ago1:03:12

1:03:12

In this episode of The Remarkable Project Jay speaks with Rob Sinclair, CEO of Australian kitchen, bathroom and laundry appliance kings, e&s, about why a willingness to go ‘human first’ can prove a core pillar of competitive advantage, how doing whatever it takes to put the customer in a winning position pays off, and the importance of being close …

1
054: Breaking through the Small Business Ceiling with Jack Delosa 50:52

2y ago50:52

50:52

In this episode of The Remarkable Project Jay speaks with Jack DeLosa, Founder of Australia’s Largest Business Coaching and Training Company – The Entourage about the experience of the modern day entrepreneur and how their role shouldn’t be to market, sell and deliver a product or service, it should be to build a business that can do all those thin…

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053: Creating a "Can't Live Without" Business with Sendle's James Chin Moody 50:58

2y ago50:58

50:58

In this episode of The Remarkable Project Jay speaks with Sendle chief James Chin Moody, about why asking customers how disappointed they’d be if your product or service disappeared can be so telling, how partnerships are where stakeholder capitalism can really come into its own, and Sendle’s five virtues-based H’s and their impact on the business.…

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052: Using Customer Support & Community as your Remarkable with Sarah Hatter 1:00:32

2y ago1:00:32

1:00:32

In this episode of The Remarkable Project Jay speaks with customer care and support expert, Sarah Hatter, about why the best communities give members a voice, how listening, caring and acting are key to driving repeat business, and the reason replicating the CX of a brand you admire may well miss the mark for your organisation. Sarah Hatter is the …

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051: Scaling a Business through a Niched Community with Brent Weaver 1:00:05

2y ago1:00:05

1:00:05

In this episode of The Remarkable Project Jay speaks with UGURUS founder, entrepreneur and author, Brent Weaver, about why minor tweaks to your niche can have major business impacts, how a killer community is the safety net you need as you scale, and the benefits of building out your own interactions engine. Brent Weaver leads the vision for UGURUS…

1
050: Mastering Your Brand Conversation with Kate DiLeo 46:36

2y ago46:36

46:36

In this episode of The Remarkable Project Jay speaks with brand architect and author, Kate DiLeo, about why finding your sweet spot as a business or brand is what attracts the ‘right’ customers for you, how conversations trump stories when it comes to compelling buyers, and the value of identifying where your ideal customers already hang out. Kate …

1
049: Unlocking Evolutionary Ideas with Ogilvy's Sam Tatam 1:01:47

2y ago1:01:47

1:01:47

In this episode of The Remarkable Project Jay speaks with Sam Tatam, author and behavioural science guru at global ad, marketing and PR giant Ogilvy, about why the question “where has this been solved before?” is so powerful in developing solutions, how businesses can enhance client trust by better understanding behavioural science, and the value o…

1
048: How to be Truly Customer-First with Neil Terry 47:03

2y ago47:03

47:03

In this episode of The Remarkable Project Jay and his Remarkably Co-Founder, Neil Terry, reflect on recent conversations with clients, collaborators and each other, around the idea that actively committing to a truly customer-first approach is not merely an opportunity to refine, but also a vehicle for sustainable and strategic growth. From a look …

1
047: The Science of Extreme Customer Trust with Dr Michael Rosemann 52:51

2y ago52:51

52:51

In this episode of The Remarkable Project Jay speaks with the incredible Dr Michael Rosemann, Professor, author and thought-leader, as well as the Director of the Centre for Future Enterprise at the Business School of Queensland University of Technology (QUT) in Brisbane, Australia. The conversation touched on how trust continues to climb the busin…

1
046: Being Remarkable in the Automotive Industry with Hayley Phillips 57:47

2y ago57:47

57:47

In this episode of The Remarkable Project Jay speaks with Hayley Phillips, a dynamic marketeer recently kicking goals in the automative space with Volkswagen, about why customer ‘life stages’ are key to looking beyond features and benefits, how data is transforming personalisation in the auto industry, and the importance of nurturing a creative cul…

1
045: Inspiring a Team in the New World with Stephen M.R. Covey 1:04:10

2y ago1:04:10

1:04:10

In this episode of The Remarkable Project Jay speaks with the legendary author of ‘Trust and Inspire’, Stephen M. R. Covey, about leadership in this “new world”. Stephen shows us how trust, as an economic driver, is key to the success of any team and also adds that learning how to connect your purpose to the people you lead allows the mobilisation …

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044: Drive Better Engagement at Your Event with Meetup's Gwyn Krueger 48:31

2y ago48:31

48:31

In this episode of The Remarkable Project Jay speaks with Gwyn Krueger, Senior Director of Customer Experience at social gathering platform, Meetup, about why 9/11 was the seed from which Meetup.com grew, how having options around showing up contributes to sustained engagement, and the importance of understanding the psychology of getting together …

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043: The Secrets to Driving Consistent Customer Reviews with Lachlan Fea 38:07

2y ago38:07

38:07

In this episode of The Remarkable Project Jay speaks with the CEO and Co-Founder of customer review enhancement platform Cloutly, Lachlan Fea, about why having a balance between negative and positive feedback is actually a good thing, how not-so-great reviews are key to driving amazing ones, and the importance of customer-friendliness when it comes…

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042: Becoming a Leader that People Feel Compelled to Follow with Shaun Kenny 58:22

2y ago58:22

58:22

In this episode of The Remarkable Project Jay speaks with People of Influence’s Shaun Kenny, an expert in leadership and team development, about why power differentials impact customer dynamics so strongly, how to identify when leadership needs work, and the value of maintaining the simple things when it comes to how teams interact Shaun Kenny is t…

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041: Marketing the Largest Hotel Chain in the World with Florencia Aimo 46:20

2y ago46:20

46:20

In this episode of The Remarkable Project Jay speaks with Florencia Aimo, a Senior Director of Marketing & Communications for the world’s biggest hotel chain, Marriott International, about why owned ecosystems are the future of fully-integrated customer service, how character can define a brand from its closest competitors, and the value of mixing …

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040: The Psychology of Marketing to Groups with Jay Van Bavel 54:38

2y ago54:38

54:38

In this episode of The Remarkable Project Jay speaks with psychology scholar, identity expert and esteemed author, Jay Van Bavel, about why great businesses don’t need to micromanage their people, how our need to belong and to be distinct can co-exist within groups, and the power of identity symbols in aligning people with your brand. Jay Van Bavel…

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039: 3 New Insights to Building a Remarkable Business with Neil Terry & Jay Tinkler 42:42

2y ago42:42

42:42

This episode of The Remarkable Project is a bit different. We’re taking a look back over the last month of the Podcast and using some of the key insights from those episodes as the jump off point for a series of actionable tips you can employ in your business today to help grow impact and profit. We’ll also touch on whether our most recent run of c…

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038: How to Craft a Perfect Handwritten Note with David Wachs 48:58

2y ago48:58

48:58

In this episode of The Remarkable Project Jay speaks with self-confessed entrepreneur and Handwrytten founder David Wachs, about why a communication that people keep and display remains special, how a ‘full stop thank you’ works, and the value of shining a light on ‘time spent’. A serial entrepreneur, David Wachs’ latest venture, Handwrytten, is br…

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037: Using Video to Improve Lifetime Customer Value with Bonjoro's Matt Barnett 52:23

2y ago52:23

52:23

In this episode of The Remarkable Project Jay meets Matt Barnett, founder, CEO and self-styled ‘Papa Bear’ of customer relationship video platform, Bonjoro, to discuss the concept of ‘dogfooding’, how video `1 Matt Barnett is the brains behind Bonjoro, a business which helps its clients show their customers they care, via personalised but automated…

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036: Building a Profitable, Collaborative Experience with Ted Molter 56:35

2y ago56:35

56:35

In this episode of The Remarkable Project Jay speaks with Ted Molter, a seasoned marketing and PR pro formerly CMO of San Diego Zoo Wildlife Alliance, about why taking a strategic approach to authenticity is something more businesses should consider, how online experience can help contend with changes in offline behaviour, and the positive worth-of…

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035: Turning a Remarkable Dream into Reality with Aaron Trevis 55:20

2y ago55:20

55:20

In this episode of The Remarkable Project Jay speaks with Aaron Trevis, Founder and CEO of wave riding innovators Surf Lakes, about why truly big ideas demand equally oversized belief, how to turn roadblocks into speed bumps, and the power of surrounding yourself with the right people. As the Founder and driving force behind the Surf Lakes project,…

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034: Making your Customers and Suppliers part of your Story with Mathew Hatcher 57:53

2y ago57:53

57:53

In this episode of The Remarkable Project Jay speaks with entrepreneur, community leader, and the acting Mayor of Eurobodalla on the NSW South Coast, Mat Hatcher, about why passion sets business up for success, how to immerse customers in your storytelling, and the power of language when delivering experiences. Mat Hatcher was born in the US state …

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033: 4 Simple Questions to Supercharge your Impact with Thomas Kolster 45:09

2y ago45:09

45:09

Thomas Kolster has been described as a ‘post-purpose preacher’, thanks to his writing and speaking on the collision of marketing and sustainability, and advisory work for global businesses such as Facebook, Proctor & Gamble and IKEA around the topic. In this episode of The Remarkable Project, Jay speaks with Thomas about the distraction of virtue s…

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032: Using Remarkable Experiences as your Strongest Marketing Asset with Dan Gingiss 47:19

2+ y ago47:19

47:19

In this episode of The Remarkable Project Jay speaks with customer experience coach, international keynote speaker and author Dan Gingiss, about the power of finding your remarkable, why listening is central to a successful company culture, and how to make a memorable moment out of an apology. Dan Gingiss believes that a remarkable customer experie…

1
031: Business Truths for Surviving Change with Ian Whitworth 56:04

2+ y ago56:04

56:04

In this episode of The Remarkable Project Jay speaks with Sydney-based entrepreneur and writer Ian Whitworth, about how much is too much hustle, what constitutes the ultimate form of marketing, and why it pays to actually use your own product. Ian Whitworth’s book ‘Undisruptable: Timeless Business Truths For Thriving In A World Of Non-Stop Change’,…

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030: Marketing a Wildlife Park Through a Disaster with Sara Ang 1:03:22

2+ y ago1:03:22

1:03:22

In this episode of The Remarkable Project Jay speaks with Sara Ang, Director of Sales and Marketing for Australian Wildlife Parks, about the value of ‘what if?’ moments, the role of community figureheads, and it’s the most testing of times that typically offer the most meaningful perspective. Sara Ang is a passionate and highly connected marketing …

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029: The Process of Understanding your Customer with Keith Day 45:56

2+ y ago45:56

45:56

In this episode of The Remarkable Project Jay speaks with marketing and communications expert, and current customer and data lead for Australia’s BOM (AKA Bureau of Meteorology) Keith Day, about the importance of impactful thinking, why strategy should always lead tactics, and what deep listening actually means in a business context. Keith Day boas…

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028: Three Pillars to Standing Out in Your Sales Process 58:28

2+ y ago58:28

58:28

In this episode of The Remarkable Project Jay chews the fat with business partner Neil Terry, as they tackle the topic of how to stand out in the sales process. Via a collaborative roundtable format featuring a handful of colleagues and listeners from all over, the pair touch on three powerful pillars which you can start using to support your selli…

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Jay Tinkler Podcasts

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