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MEISTER !0

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MEISTER !0

Jochemeister / Jochem van Lith

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Each month a Meister !0 episode is released. Every episode includes 10 Dance tracks, chosen by Jochemeister. You are able to vote on a track each episode (so you've got one month to vote). After 10 episodes we've got 10 winning tracks, so then we've got the Meister !0 of the year. There will be an extra episode with all the winning tracks.
 
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The Boom Room

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The Boom Room

SLAM! Gijs Alkemade & Jochem Hamerling

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Follow us and you will get your weekly fix of The Boom Room! On-air, Saturday's 20-00 CET @ SLAM! radio. SLAM! was born in 2005. Ever since that joyful moment it’s always been our goal to lead not to follow. This is exactly what SLAM! does with The Boom Room, 4 hours primetime Deep House, Techno, Tech House and all other genres we like to call quality housemusic. The Boom Room selects the finest new releases from the makes of Maceo Plex, Joris Voorn, Alex Niggeman, Kevin Saunderson and Patri ...
 
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Navigating the Customer Experience

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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
All Things Considered CX, is a lively discussion about the challenges and opportunities facing organizations as they strive to improve their overall customer and employee experiences. Whether you are a well-seasoned executive or a new convert to the world of CX, our show addresses how to break through all the noise and focus on what matters in achieving better customer satisfaction, loyalty, and retention. In listening to our show you can expect discussions on timely topics, with guests acro ...
 
Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experiences, with a dash of travel talk. Each episode, we’ll talk with our guests about great customer experience, travel, and just like the best journeys, explore new directions we never anticipated. CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience s ...
 
In a world where startups can outgrow 50 years old companies, having an entrepreneurial mindset is an increasingly valuable asset. Bureaucracy can delay the developing of disruptive ideas, but the resources available to corporations sky-rocket the chances of forming successful ventures. Intrapreneurs are lining up to conquer new markets with unprecedented speed and agility for a corporate setting. With Intrapreneur Stories, we want to demystify this role. Hear the stories, learnings, tips an ...
 
Who are the people that learn Serbian? Why are they learning it? How? What's the most challenging thing about learning Serbian? After getting similar questions for years as a Serbian teacher, I decided to present you some of the amazing people who love Serbia and learn Serbian. I talk with people of different backgrounds who learn Serbian: some are of Serbian descent, others are scientists or polyglots, tourists or expats, or simply in love with a Serb or our country. I hope that together we ...
 
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show series
 
🎤Don't stop believin'🎵🎵🎵 and listen to "The One Where the Journey is the Truth" with Jochem van der Veer in CX Passport episode 64🎧 🧭Not customer centric but Journey Centric 😎How remote life created a family experience in Tulum Mexico 👀Journeys should be managed like products 🎨No end to end journey. It’s a collection of *many* customer journeys 🤗Da…
 
The Boom Room's Jochem Hamerling recorded the third installment of the Rooftop Sessions to celebrate the summer. This mix will not be aired and is a Boom Room Soundcloud exclusive!Three hours of laidback grooves and smooth melodic deep house vibes by @JochemhamerlingFor more info and Selected tracklist visit www.facebook.com/theboomroomofficial…
 
Your travelin' host will be in Costa Rica so I'm offering up a rerun this week with the amazing Gavin Scott. Enjoy! Get all sorts of Customer Service gold dust from Gavin Scott. Learn about the 5 key areas for delivering great customer service. Gavin, through storytelling and wisdom, shares his gold dust for customer experience and customer service…
 
Dennis is currently one of the leading voices around the world on the topics of Customer Experience, social media, and digital marketing. In 2021 he was a keynote speaker at the World Marketing Summit in Turkey, West African CX summit, LATAM CX conference, eWorld Marketing Summit, workshop leader at Customer Contact week in the USA, and the Host an…
 
Joining us this week are Kaja Borówko and Sean Halliday of Tate Multimedia, creator of Kao the Kangaroo - a 3D platformer revival of the beloved Dreamcast mascot! Kao The Kangaroo on Steam: https://bit.ly/3KPfame Tate Multimedia on Twitter: https://twitter.com/tatemultimedia Kao the Kangaroo on Twitter: https://twitter.com/Kaothekangaroo Tate Multi…
 
We have a return guest Jason Ten-Pow. Jason was on our podcast last year September and he has returned. Jason is the son of immigrants, moved to Canada with his family when he was seven years old. His passion for customer experience was sparked as a teenager while working behind the meat counter of a carnival-themed grocery store in Toronto, Ontari…
 
🎤Get the fix for your Digital Transformation in “The one with the digital irrelevance antidote” with Howard Tiersky CX Passport Episode 65🎧 🤨Does the term "Digital" matter anymore? 💉What is the Irrelevance Antidote? 🥥Why does a beach shack restaurant in Cozumel need to be Digital? ✅The 5 steps to thrive in a digital world? 😖A sad tale of a company …
 
Joining us this week is Romain Claude - developer of Tinykin - an adorable 3D puzzle-platformer where you team up with the mysterious tinykin and use their unique powers to create ladders, bridges, explosions to help find your way home! Tinykin on Steam: https://bit.ly/36iqAR4 Tinykin on Twitter: https://twitter.com/SplashteamDevs Tate Multimedia H…
 
Matt Young is the CEO of UserVoice, the first (and we think best!) product feedback and research tool for software companies around the world. Matt started his professional career as a software developer, right when web browsers were released. He developed innovative solutions on the web well before SaaS and Product Management were the ubiquitous t…
 
Joining us this week is Phil Crifo, co-founder and game director over at Awaceb and developer of Tchia - a tropical open-world adventure inspired by New Caledonia. Tchia on Steam: https://store.steampowered.com/app/1496590/Tchia/ Tchia on PlayStation: https://www.playstation.com/en-us/games/tchia/ Follow Awaceb on Twitter: https://twitter.com/awace…
 
Dr. Anna Harrison is a top ranked Digital Technology Advisor, Product Expert and Author. Anna’s work has helped New Zealand's best exporting and emerging brands create strategic and measurable plans to accelerate growth in new markets. Supported by successes across Europe, Asia, and the USA, Anna's work will help you remove your reliance on luck in…
 
🎤Head to Hawai’i to learn about CX, Coaching, Airbnb…and dial-up(!) in “The one where she transforms lives…one customer at a time” Desirree Madison Biggs CX Passport Episode 63🎧 ✅Where do you start a CX program? "Start where you can!" 😍Living on the beach in Hawaii 👩‍🍳The CX career Recipe - Fixing Things, Passion and Risk Taking 🙋‍♀️What it's like …
 
Dave Seaton, CCXP, is a customer experience consultant at Seaton CX, helping B2B SaaS companies launch their customer experience programs with the CX Booster Rocket. His proudest moments on a project involved flying 4,768 miles, driving hundreds more, and surviving a high-speed Uber ride down Bourbon Street to collect Voice of Customer feedback for…
 
Joining us this week is Kai Niklas, developer of Silence is a Lie - a story-driven, tactical RPG set in a fantasy world of a little girl’s mind. Wishlist on Steam: https://bit.ly/3weSYhB Follow Silence is a Lie on Twitter: https://twitter.com/lie_silence Support Silence is a Lie on Patreon: https://www.patreon.com/silence_is_a_lie…
 
Eric Vermillion is the CEO of Helpshift, a San Francisco based company that develops mobile customer support software that helps companies provide better customer support in mobile apps. Before Helpshift, Eric was instrumental in advancing BlueCat to one of Canada's most notable software exits, and also helped grow revenue at NICE Systems to over $…
 
🎤Discover why Customer Experience REALLY matters in Brazil in "The one with the 3 P’s of CX" episode 62 with Laise Porto🎧 🌎How CX has changed in Brazil and Latin America 😎You're gonna want to go to Bahia after this episode! 👀Experience matters. Experience REALLY matters in Brazil. 💰"CX Marketing" works in Brazil 🍣The sushi culture is STRONG in Braz…
 
Joining us this week is Michael Long, creator of Kaiju Wars - a stylish 2D turn-based strategy game where you construct buildings and defend your city from giant monsters! Wishlist on Steam: https://store.steampowered.com/app/1508400/Kaiju_Wars/ Follow Kaiju Wars on Twitter: https://twitter.com/Foolish_M_Games Foolish Mortals Homepage: http://www.f…
 
Listen to 3 authors from the latest best-selling 4th edition of the Customer Experience series. Gabriela Ciupitu, Faran Niaz and Peter Verheijde join the podcast to discuss their careers, the chapters they wrote, the importance of managing experiences and words of wisdom from across the globe. This roundtable provides the listener insight into the …
 
🎤If Customer Experience is so broken, what’s the one thing to fix it? Find out in “The one with CSX (Customer SERVICE Experience)” with Alex Mead in CX Passport episode 61🎧 😣What's wrong with customer experience today? ☝What’s the 1 thing to fix it? 🧵Two main threads of Customer Experience 🤬Customer SERVICE Experience (CSX) is still so broken 😲Fixi…
 
Joining us this week is Rick Sorgdrager, Game Designer/Writer of Cat Café Manager - a café management sim where you befriend local cats and townsfolk, forge lasting friendships, unravel catty mysteries, and build a home for dozens of unique felines! Cat Café Manager on Steam: https://bit.ly/3u2SVDW Follow Roost Games on Twitter: https://twitter.com…
 
Ernie Harker is a creative branding mastermind. He recently published “Your Brand Sucks,” a book that reveals why most companies get branding wrong and reveals the step by step formula he has used to assist dozens of companies define a clear image and personality for their brands. One of his greatest successes was to help revitalize an old-western …
 
🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight entertainment” CX Passport E60 with Corinne Streichert🎧 📺Starting an in-flight entertainment career 💰Customer Experience as a product 🧳Working for an airline...Vegas for the weekend...from Australia?! 🤗Customer Service as an empathetic career builder 💻BYOD.…
 
Anyone working with customer journeys will deeply resonate with the struggle to align everyone around a shared understanding of the customer experience. As Co-Founder & CEO of TheyDo, the customer journey management solution for enterprises, Jochem van der Veer is pushing the boundaries of modern CX management, enabling true cross-team collaboratio…
 
Joining us this week is Joseph Gribbin, developer of Grapple Dog - an exhilarating 2D pixel-art platformer! Grapple Dog on Steam: https://bit.ly/3Jiivdo Follow Grapple Dog on Twitter: https://twitter.com/JoGribbin For those of you that are new here, you’re listening to The Duel Screens Podcast: the world’s number one indie developer interview podca…
 
Anyone working with customer journeys will deeply resonate with a struggle to align everyone around a shared understanding of the customer experience. As Co-Founder and CEO of TheyDo, the customer journey management solution for enterprises, Jochem van der Veer is pushing the boundaries of modern CX management, enabling true cross-team collaboratio…
 
🎤Head to Turkey for some wise insight in “The one with the 1% Diamond Insight” CX Passport E59 Gürol Kurt🎧 👉Don't focus on NPS. focus on experience 🌍Variance in NPS scores across geographies 💁‍♂️Retail Self service appetite vs desire for assistance across the globe ☕Urban vs rural approach to Customer Experience in Turkey 🔧Don't worry about the sco…
 
Gadi Shamia is the CEO and Co-Founder of Replicant, a conversational AI platform founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world. Prior to Replicant, Gadi helped take Talkdesk, a $10B contact centre software market leader from a seed-stage company to a Unic…
 
🎤Find out how the “beautiful game” and Customer Experience go hand in hand in “The one with the CX Goalkeeper” CX Passport E58 Gregorio Uglioni🎧 ⚽How does football (soccer) explain customer experience? 🤝It's not about B2B or B2C...it's H2H 🤩Mauritius. Hawaii. Need I say more? 🥅All players have the same goal...scoring a goal...even if not every play…
 
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