Want to communicate with confidence and clarity? Communicate to Lead delivers actionable strategies to help you master the art of leadership communication. Discover techniques for active listening, compelling storytelling, and delivering feedback that drives results. Join host Kele Belton, seasoned communication expert and leadership coach, as she shares insights from her work with top companies and interviews influential leaders. If you're ready to elevate your communication and lead with i ...
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Becoming self-aware is the key to successful leadership. Full stop. Hang out with us as we write and discuss how to turn inward and become more conscious about yourself. Brought to you by The Messy Truth Leadership. messytruthleadership.substack.com
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In the Leadership Transformations podcast, current and aspiring leaders will be inspired to clarify their highest professional and personal value that allows them to create stellar results in the workplace. Peridot Circle Consulting's principal consultants, Linda Linfield, Janet Taggart, and Niki Swan share experiences and insights using professional, real-life examples that listeners will recognize and may be dealing with in their own careers. Special guests include industry leaders who sha ...
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Welcome to Heart Glow CEO, where high achievers evolve into purpose-driven powerhouses. I'm Kc Rossi, your Integrative Leadership Coach. Join us to break free from people-pleasing and burnout, exploring mindset, embodiment, and soul-alignment. Discover expert insights, success stories, and actionable tips for wholistic wealth on your terms. This is where transformation meets the modern female leader. Let’s go!
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Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams. So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this ...
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The Kevin White Show with Kevin White helps you prosper in the presence of God. Each week Kevin and his co-host Dr Jame Jernigan conduct thought provoking discussions about applying God’s Word and hearing and obeying God’s voice. See the show on YouTube or hear the show everywhere podcast are heard. Get ready for prosperity from God for the purposes of God. Be sure to subscribe, like, and comment during the show.
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The ACCOUNTING TALENT PODCAST is hosted by Rob Brown, co-founder of the Accounting Influencers Roundtable (AIR) along with Jeff Phillips of AccountingFly and Going Concern. The show explores talent, people, culture, employer brand, recruitment, retention and succession in the accounting profession with high level panels, expert interviews, commentary and insights. Key topics include soft skills, examinations, qualifications, leadership, mental wellbeing, the brand of the profession, employee ...
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1
YOU WANNA DO WHAT?!: Personal Brand, Public Speaking, Thought Leadership for Career Professionals and Founders
Monica M. Rivera
Are you a corporate leader, founder, or solopreneur ready to stand out in a crowded marketplace? YOU WANNA DO WHAT?! is your weekly guide to building a powerful personal branding strategy that gets results. Gain insights from industry thought leaders who have mastered the art of building authority through their personal brand and executive presence. Learn their secrets, the branding mindset that propelled them forward, and how you can craft your own roadmap to success. Your host, Monica M. R ...
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The EmbodyME Podcast | Human Design | Gene Keys | Authentic Alignment | Embodied Presence | Magnetic Impact
Crystal Renae
Welcome to the EmbodyME Podcast, where we explore the transformative power of Human Design, Gene Keys, and authentic branding. Hosted by Crystal Renae, The Soul Brand Alchemist, we dive deep into aligning your business, brand, digital offer, and marketing message with your soul’s purpose. Each episode is designed to empower conscious digital entrepreneurs to magnetize their soul-aligned clients with passion, courage, confidence, authenticity, and impact by infusing Human Design and Gene Keys ...
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Meetings Today and partner podcasts share valuable insights on topics pertinent to the industry such as current events, the future of meetings, career advice, expert interviews and more. Let us know any comments or questions at meetingstodaypodcast@gmail.com.
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1
Social Media for B2B Growth: LinkedIn Strategies and Tips
LinkedIn Expert & Trainer - Michelle J Raymond
Are you ready to unlock the full potential of LinkedIn for your B2B growth? Welcome to the Social Media for B2B Growth Podcast, where Michelle J Raymond brings you the latest strategies and insights to elevate your LinkedIn game. Join Michelle and industry experts each week as they delve into: - Effective LinkedIn Social Selling Techniques: Learn proven methods to boost your sales and expand your network. - Building Engaging LinkedIn Communities: Discover how to create and sustain a vibrant ...
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This is the Home Pro Podcast, your source for expert insights and practical tips from the leading minds in home services. Get ready to conquer your local market with your host and founder of Big Fish Local, Seth Evans.
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Mindful Work Podcast: Mindful Perspectives in the Workplace... Insights and Tips on Integrating Mindful Approaches into Our Lives and Work. The Mindful Work Podcast features expert guests and high performing leaders who share mindful insights from their professional experience. Join our network of mindful professionals via the website button at the top right.
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Question You May Be Asking: How do I attract my ideal customers online? How do I build a strong online brand? How do I increase organic traffic to my website? How do I establish authority in my industry online? Matthew Bertram and expert guests will guide you in transforming your business into a online powerhouse. Go from relying on referrals or direct sales to a business that has customers banging down their doors to work with you! Learn the secrets of inbound marketing using thought leader ...
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1
Communicate with Impact for Virtual Teams™- Conference Call Edition
Rasheryl McCreary: Personal Branding Expert, Executive Coach and Leadership Presence Expert
If you are an on-the-go exec who leads virtual teams and dreads conference calls, Communicate with Impact for Virtual Teams™ is tailor-made just for you. In each 5-minute episode, you will learn ONE BIG tip, tool or technique that will help you communicate with impact on conference calls, in ways that engage, inspire and motivate your virtual team—or any virtual audience. Join host, Rasheryl McCreary, a Georgetown University certified Leadership Coach, who has coached more than 1000 leaders ...
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Tune into our IFPA Wrap podcast and gain professional insights by listening to informed discussion with industry experts about current issues in tax, super and the broader financial services industry. Earn self-assessed CPD/CPE points while listening online at your computer or on the go with your mobile device. Ask questions and have your say on issues discussed on the show via social media or email us at marketing@ifpa.com.au. Introducing a dynamic new contributor to IFPA's The Wrap Podcast ...
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Women in traditionally male-dominated industries, such as tech, engineering, law and finance, face a difficult challenge. It feels like walking a tightrope between being respected vs. sounding bossy. Speaking up can be a challenge. Being heard when you do is even more of a challenge. If this sounds familiar, you need to join our conversation here on Speakers Who Get Results, hosted by Elizabeth Bachman, the go-to person for advanced level training in speaking, presentation skills, sales and ...
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Welcome to The Notorious Thought Leader! Join host Erin Balsa on her journey to find out what it really means to be a thought leader in B2B. Accompanied by industry-leading guests, this podcast will demystify thought leadership and deep dive into how marketing leaders and CEOs are using thought leadership to generate demand.
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Taking Back the Narrative is a Zionism education initiative (www.tbtnisrael.com), which aims to fill in the historical 2,000 'gap' proving Jews have had a continuous presence in Israel. This podcast delves deeper into topics relating to Israel, Jews as a people, and current events relating to Taking Back the Narrative.
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Are you yearning to break free from the cycles you find yourself in--with your mindset, relationship with food, your body, purpose, impact, career, personal relationship or to the relationship to life itself? To step out of the mind chatter and into a deeper sense of self-trust, presence, joy, and fulfillment? Fiercely Human may be perfect for you, as it designed for humans curious about what it means to be here, at this particular time and space, with our incredible gifts and serious limita ...
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Are you leading a sales team and looking for ways to consistently hit your targets? Or wondering if your team has everything they need to succeed? Welcome to the Revenue Harvest podcast with Nigel Green, the leading authority on building high-performing sales teams and author of Revenue Harvest. This is the place for sales leaders and business owners to implicitly explore the problems sales leaders face each and every day. Each episode will feature expert advice from seasoned executives, sal ...
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https://www10plusbrand.com https://www.10PlusProfile.com 1-888-288-4533 Sign up for 10 Plus Brand’s Newsletter: https://10plusbrand.substack.com/embed 10 Plus Brand’s Youtube: https://www.youtube.com/@10plusbrand 10 Plus Brand Inc.’s founder, CEO Joanne Z. Tan started the first episode of #10PlusPodcast on July 5, 2019. Since then, we have produced hundreds of episodes on brand building and digital marketing tips, which are always thought provoking and cutting edge, as well as in-depth Inter ...
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If X is being a mythical badass. We solve for X. Believe it or not, there's more to life than money, women, and Instagram bullshit. Listen here for all things scientifically approached entrepreneurship, personal growth, and overall up-the-f$ck leveling yourself. Attracting grounded, wicked smart, mission-driven 7 and 8-figure business owners. Psychedelics may or may not be involved. Brought to you by your co-hosts Scott Conway and Brian Comstock. Scott: sales/lead generation expert with www. ...
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UK MATTERS IN ACCOUNTING is a weekly podcast for accountants and bookkeepers, together with the networks, associations, fintech vendors and influencers who lead them, work in them and serve them. The show focuses on the UK market and UK specific apps, software, firms and influencers. The show selects accounting and fintech news articles blogs. The style of the show is not overly technical/technological/tax in nature but more on people, performance and success in the accounting world. Popular ...
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A bad credit score shouldn’t stop you from having the business of your dreams. In fact, several factors can cause poor credit. Many people are dealt with lousy hands and difficult circumstances. There are ways you can overcome what seems like a massive setback in achieving your entrepreneurial goals. One way to do that is through No Personal Guarantee (PG) business credit. Bosses Build Business Credit is for entrepreneurs, small business owners, and people looking for ways to grow and scale ...
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74. Are You Guilty of Speaking More Than You're Listening? - A Reality Check for Leaders
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Send us a text Are you a leader who speaks more than you listen? This is a tough question, but one every leader needs to ask. In today's episode of Communicate to Lead, I explore the critical role of active listening in effective leadership. I challenge you to examine your communication habits and provide practical steps to become a better listener…
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1
New LinkedIn Feature That’s Driving Insane Impressions—Find Out How!
19:56
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Learn the latest updates on LinkedIn, including a new feature that’s helping users achieve unbelievable impression numbers. From company page updates to profile enhancements, Michelle covers everything you need to stay ahead on LinkedIn. Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MI…
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1
011: Getting Down to Business: Effectiveness vs. Efficiency—Which is Better?
13:51
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Prioritize purpose and vision by doing the right things at the right time for the right reasons Today we are excited to be hearing from Janet Taggart, a personal leadership brand strategist who specializes in helping leaders in growth-oriented companies succeed in dynamic and complex environments. Our discussion breaks down some core differences be…
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1
Trendsetter Tuesday: A Conversation with Dr. Brandi Baldwin
49:43
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To celebrate our 2024 Meetings Trendsetters, Meetings Today launched "Trendsetter Tuesday," a podcast series of interviews with the 20 Trendsetters recognized in our July/August issue. Dr. Brandi Baldwin, CEO of Millennial Ventures, has made a massive effort to help companies and industry professionals thrive in their work environments. Dr. Baldwin…
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Join Kevin White at 10 am EST every Tuesday for The Kevin White Show, a weekly LIVE broadcast from the USA. Each week, Kevin focuses on one Word from God in order to encourage, strengthen, and comfort a worldwide audience from over 163 different countries. Be sure to subscribe to this channel and never miss an episode. Watch it LIVE or later. Pleas…
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1
Canaries In The Coal Mine: Gender Identity, Psychological Safety, And A Family’s Inspiring Story With Kay And Karolin Helbig
32:10
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Discover the heartwarming story of a transgender son and his supportive mother as they navigate the complexities of gender identity and psychological safety. Learn how empathy, open communication, and unconditional love can create a space where individuals can truly flourish. In today’s episode, Dr. Karolin Helbig and her transgender son, Kay Helbi…
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1
73. Avoid Using These 3 Phrases in a Promotional Interview
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Send us a text Even the most seasoned leaders among us can experience a wave of self-doubt or even a full-blown case of imposter syndrome when stepping into the spotlight. That little voice in your head whispering, "Do I really belong here? Am I truly qualified for this?" Today, we're discussing the world of promotional interviews – those exciting …
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1
Stop Crisis Hiring: Long-Term Accounting Staffing Tips
24:27
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Have you ever lost a key team member and felt unprepared? What if you could turn hiring crises into manageable puzzles? Rob Brown and Jeff Phillips share the strategic hiring practices for accounting firms. They discuss how to move beyond reactive hiring and develop a proactive, long-term approach to talent acquisition and retention. Jeff emphasize…
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1
Quantum Human Design with Karen Curry Parker
34:19
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Have you ever felt like you're living a life that isn’t truly yours? In this episode of Heart Glow CEO™, Kc Rossi sits down with Karen Curry Parker, a renowned expert in Human Design, to explore how embracing your authentic self can transform your life and leadership. Karen shares her insights on Quantum Human Design, a powerful tool for self-disco…
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1
Helping Sells - Mastering the Art of Consultative Customer Success
48:55
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Send us a Text Message. Have you ever struggled to get customers to see things your way, even when you know you're right? The problem might be that you're up against some powerful cognitive biases that impact how people process information and make decisions. In this eye-opening episode, Rachel chats with Dan Smaida, author of "The Psychology of Ad…
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1
What Should I Post on a LinkedIn Company Page?
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What content works on a LinkedIn Company Page to generate business growth and avoid the pitfall of just broadcasting at your Page followers? Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MICHELLE30 to try any Premium Plan FREE for 30 days. https://i.mtr.cool/NEDXVZ Key moments in this …
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1
Trendsetter Tuesday: A Look Into Dami Kim's World of Wellness
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To celebrate our 2024 Meetings Trendsetters, Meetings Today launched "Trendsetter Tuesday," a podcast series of interviews with the 20 Trendsetters recognized in our July/August issue. Dami Kim is a wellness warrior who's been practicing how to effectively care for her physical, emotional and mental well-being for 26 years. Now, as director of Body…
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Join Kevin White at 10 am EST every Tuesday for The Kevin White Show, a weekly LIVE broadcast from the USA. Each week, Kevin focuses on one Word from God in order to encourage, strengthen, and comfort a worldwide audience from over 163 different countries. Be sure to subscribe to this channel and never miss an episode. Watch it LIVE or later. Pleas…
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1
Elevating Customer Experience: Insights from the Frontlines
15:14
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Send us a text Join us on CX in the Wild as we sit down with Vince Trotter from National Debt Relief at Customer Contact Week. Vince shares his insights into leading a client success team in the debt settlement industry, emphasizing the importance of empathy and culture in handling complex and sensitive customer interactions. Discover how advanced …
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1
72. Leadership is NOT a Popularity Contest: Hard Truths for Authentic Leadership
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Send us a text Have you ever had to make a tough call at work, knowing it was the right decision but fearing the backlash? True leadership isn't about being everyone's best friend; it's about making those tough choices, even when they're unpopular. In this episode, we confront the hard truths of leadership and discuss why authenticity, not populari…
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Customer Loyalty & Brand Loyalty Programs for B2B Services in the Age of AI_Joanne Z. Tan _Season 2, Episode 35_Joanne Tan
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In the AI age, decision paralysis can drive customer loyalty, and is an opportunity for developing brand loyalty so long as a brand leads the market. B2B services need to rewards customers with loyalty programs.In the AI age, loyalty rewards and customer experience are the differentiators. AI will level the competitive playing field for many produc…
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1
Urgent Staffing Solutions: Filling Vacancies in 30 Days
26:06
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Did you just lose a key staff member during busy season? What should you do in the next 30 days to fill that critical position? Rob Brown and Jeff Phillips tackle the pressing issue of sudden staff departures in accounting firms. They provide a step-by-step guide on how to handle this crisis situation, from the immediate aftermath to finding a suit…
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1
Stop Your LinkedIn Profile From Costing You Business Opportunities
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When was the last time you updated your LinkedIn profile? If the answer is the last time you went for a new job or maybe even not at all, then listen in to how you can fix this and win more opportunities for business growth. Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MICHELLE30 to t…
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1
The Illegality of On Campus Antisemitism Featuring Shabbos Kestenbaum
1:09:32
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It was a true honor to have had on Shabbos Kestenbaum, a proud Zionist who is the bearer of many titles: a student activist and a media contributor; a lead plaintiff against Harvard University, and a lecturer on combating Jew hatred. Shabbos is an Orthodox Jew who planned on pursuing his collegiate goals of studying religion at Harvard Divinity Sch…
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1
Trendsetter Tuesday: Getting to Know Meetings Tech Leader Jim Spellos
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Jim Spellos, president of Meeting U., has always been in the top echelon of meetings industry technology educators and speakers. AI such as ChatGPT has further fueled his fascination of transformative tech. Spellos was named a 2024 Meetings Trendsetter by Meetings Today for his arguably unrivaled understanding of AI as it relates to the meetings in…
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Join Kevin White at 10 am EST every Tuesday for The Kevin White Show, a weekly LIVE broadcast from the USA. Each week, Kevin focuses on one Word from God in order to encourage, strengthen, and comfort a worldwide audience from over 163 different countries. Be sure to subscribe to this channel and never miss an episode. Watch it LIVE or later. Pleas…
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1
The Z: Using Your Magnetic Presence to Cultivate Lasting Connections
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In this Meetings Today podcast for "The Z," Taylor Smith has a vulnerable conversation with Christy Renee Stehle, an award-winning hospitality professional, leadership trainer and professional speaker, about how to increase your magnetic presence to cultivate connections that make people remember you.…
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1
Conscious Communication: How Leaders Can Drive Results with Empathy and Charisma
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Have you ever felt like your words were falling on deaf ears? You were heard, but not truly listened to? Unfortunately, unconscious communication is all too common. But as a leader, when you commit to conscious communication, you’ll deepen your connections and drive remarkable results. In this episode of Heart Glow CEO™, we explore: How energy and …
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1
Fast Forward: The Future of Wellness in the MICE Industry
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On this episode of Fast Forward, host Logan Pratt interviews David T. Stevens, one of the foremost wellness and fitness experts in the meetings and events industry on what the future of wellness looks like in the industry and how planners should be implementing wellness into their event agendas and how they can stay ahead of wellness trends.…
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1
136. AVOID these Public Speaking Mistakes
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Did you know I offer 1:1 coaching for ambitious leaders looking to level up their personal brand, thought leadership, and public speaking skills? Book a free 60-minute discovery call >> https://youwannadowhat.com/coaching Are you a corporate leader or small business owner struggling to command attention and influence your audience? This episode is …
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1
The Conscious Code Series: Exploring Human Design Gate 31, The Divine Leader - The Gate of Leading: Arrogance - Leadership - Humility
14:22
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Send us a text Understanding Gate 31: The Divine Leader in Human Design In this episode of the Conscious Code Series on the EmbodyME Podcast, host Crystal Renae, The Soul Brand Alchemist, dives into Gate 31 from the Human Design System. Crystal explains the significance of this Gate, located in the Throat Center, and its connection to leadership. S…
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1
The Importance Of Psychological Safety With Minette Norman And Karolin Helbig
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Psychological safety in the workplace is the foundation of innovation and trust. Join Elizabeth Bachman as she dives into the vital topic of how leaders can create a feeling of psychological safety with experts Minette Norman and Karolin Helbig. In this episode, Minette and Karolin share their insights on fostering psychologically safe work environ…
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71. The 3 Types of People You Should be Asking for Feedback
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Send us a text Want to know the secret weapon of highly successful leaders? It's not some hidden talent or stroke of luck. It's their strategic use of feedback. In this episode, I reveal the 3 types of people they turn to for invaluable insights. What You'll Discover: Why feedback is crucial for leadership growth, even when it feels uncomfortable. …
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1
AI's Critical Role in Winning the Accounting Talent War
17:22
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Is money the solution to the accounting profession's talent crisis? How are major firms investing billions to attract the next generation of CPAs? Rob Brown shares the transformative trends reshaping the accounting industry. He explores how leading firms like Ernst & Young, PwC, and KPMG are making massive investments in technology, particularly ar…
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1
Real-Time Solutions and Leadership in Modern Contact Centers
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Send us a Text Message. Join us for this insightful episode of CX in the Wild at CCW 2024 in Las Vegas. Our guest is Kacey Tolua, Senior Director at Marriott International, who oversees the Center of Excellence technology and global infrastructure for Marriott's customer engagement centers. In this conversation, we discuss the significant changes i…
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1
Onboard Yourself Like a Leader - The Ultimate 30-day Checklist
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Send us a Text Message. Are you starting a new CS leadership role and feeling overwhelmed? Do you want to make a great first impression but don't know where to start? Jump into this episode to discover a step-by-step guide for onboarding yourself in a new CS Leadership role. Learn how to prioritize tasks, build relationships, and how to set yoursel…
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1
R.A.T.E Your LinkedIn Posts to Boost Impressions for FREE
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Want your LinkedIn posts to be seen by more people without paying for ads? Steal my formula to R.A.T.E your personal or company page posts before they go live to boost your impressions. Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MICHELLE30 to try any Premium Plan FREE for 30 days. h…
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Join Kevin White at 10 am EST every Tuesday for The Kevin White Show, a weekly LIVE broadcast from the USA. Each week, Kevin focuses on one Word from God in order to encourage, strengthen, and comfort a worldwide audience from over 163 different countries. Be sure to subscribe to this channel and never miss an episode. Watch it LIVE or later. Pleas…
…
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1
Trendsetter Tuesday: Kristine Iverson's Take on Leadership and Setting Trends as a Team
23:04
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To celebrate our 2024 Meetings Trendsetters, Meetings Today is introducing "Trendsetter Tuesday," a podcast series of interviews with the 20 Trendsetters recognized in our July/August issue. In this episode, Meetings Today's Taylor Smith sat down for a conversation with Kristine Iverson, founder and president of CROW Practice, to learn about how sh…
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We thought that leaders were no longer urged to be more “charismatic” but our coaching clients beg to differ. We unpack what the hell this means and offer some alternative language. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit messytruthleadership.substack.com…
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1
Balancing Automation and Empathy in Modern Customer Service
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Send us a Text Message. This CX in the Wild episode welcomes Lynda Harvey, Director of Customer Service and Account Management at Kin Insurance. Lynda shares her insights and vision for the call center industry, emphasizing the importance of intentional leadership and the evolving role of AI in customer service. We discuss the balance between autom…
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1
Break Through Barriers in Our Own Minds - a true story_Season 2, Episode 34
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Achieving mental and psychological break through is best by doing, not just talking: This is a true story that not only helped with a breakthrough to start Joanne Tan's first book, but also taught her that in serving and leading others, we actually have served and empowered oneself.Joanne was asked to volunteer to hold the wood boards for others to…
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CX Leadership Insights: Humility, Transparency, and Curiosity
22:51
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Send us a Text Message. In this CX in the Wild episode, we sit down with John Burke, VP of Customer Experience and Technology for a leading wine lifestyle brand. We explore the multifaceted world of e-commerce and customer experience, discussing the balance of human touch and digital solutions in a high-end retail environment. From navigating suppl…
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1
AI and the Future of Healthcare Experience
17:21
17:21
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17:21
Send us a Text Message. Join us live from CCW Vegas on "CX in the Wild" with Colin Crowley, a seasoned customer experience leader now with Maven Clinic. Colin shares his journey through fintech, food tech, and virtual healthcare. He discusses the transformative role of AI in enhancing patient care, quality assurance, and real-time data handling. Di…
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The Conscious Code Series: Exploring Human Design Gate 56, The Delighted Story Teller - The Gate of Stimulation: Distraction - Enrichment - Intoxication
12:07
12:07
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12:07
Send us a text Gate 56: The Delighted Storyteller - Understanding Human Design and Gene Keys In this episode of the EmbodyME Podcast, host Crystal Renae, the Soul Brand Alchemist, dives into the intricacies of Gate 56, known as 'The Gate of Stimulation' within the Human Design system. She explores how this gate, located in the Throat Center, embodi…
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From Data to Details: Adapting to the Digital Shift in CX
21:49
21:49
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21:49
Send us a Text Message. Join us for an engaging episode of "CX in the Wild" live from Customer Contact Week in Las Vegas, where we chat with Kathy Phelps, a seasoned technology consultant from Salt Lake City. Kathy founded C-lect Consulting in 2002, initially focusing on voice and data, but has since expanded into the customer experience sector, in…
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Revolutionizing Customer Experience in Government
22:21
22:21
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22:21
Send us a text Tune in to this episode of "CX in the Wild," recorded live at CCW. It features Tom McCarty, who shares his journey in transforming customer service operations for the state of Texas. Facing an unprecedented surge in demand during the pandemic, Tom led the strategic overhaul necessary to manage seven years' worth of customer interacti…
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1
Transform Your Leadership by Committing to the Art of Presence
29:24
29:24
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29:24
Mindless leadership and a lack of presence carry hidden costs that can derail your life and your team's success. In this Heart Glow CEO™ episode, you'll discover: What mindful leadership is and why it's essential Research revealing how mindfulness can dramatically enhance leadership effectiveness The Emotional Intelligence connection to elevate you…
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70. Beyond Stage Fright: The Art of Captivating Your Audience with Adriana Baer
51:22
51:22
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51:22
Send us a text Imagine standing on a stage, all eyes on you, feeling confident and in control, knowing that every word you speak will captivate your audience. That feeling of empowerment is exactly what we’re diving into today. In this episode, I had the pleasure of speaking with Adriana Baer, a dynamic communicator and coach who helps individuals …
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Hybrid Work Success: Talent Tips for Accounting Leaders
25:38
25:38
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Rob Brown sits down with Jeff Phillips to discuss the challenges and opportunities of remote and hybrid work environments in the accounting industry. Jeff, drawing from his experience as a CEO managing remote teams, shares valuable insights on how firms can not only maintain but increase productivity with remote staff. The discussion explores into …
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Navigating the Waves of AI in the Hospitality Industry
16:40
16:40
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16:40
Send us a text In this episode of "CX in the Wild," recorded live at CCW, we chat with Natalie Beckerman, Global Head of Customer Support Operations at IHG Hotels and Resorts. Natalie discusses her lifelong commitment to improving customer satisfaction and her approach to making customer interactions seamless, whether through a phone call, digitall…
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LinkedIn Page Advocacy: Use Your Page to Cheer On Your Team
16:56
16:56
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Learn how to transform your LinkedIn Company Page into a dynamic force that drives team motivation and brand success. Today's episode is sponsored by Metricool. Make sure to register for a FREE Metricool account today. Use Code MICHELLE30 to try any Premium Plan FREE for 30 days. https://i.mtr.cool/NEDXVZ Key moments in this episode: 00:00 LinkedIn…
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2024 - 06 - 25 DMS RT GButcher VCap Part 2By The Institute of Financial Professionals Australia
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2024 - 07 - 16 DMS RT GButcher Venture Captial Pt3By The Institute of Financial Professionals Australia
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