The official UX Institute Podcast is hosted by UX Institute CEO and Founder Mark Swaine, (www.uxinstitute.com). The UXI podcast will be sharing insights and thought leadership on key areas of User Experience, Customer Experience, Building Product and the Users. Learn how to jump into UX, advance your career and develop UX / Product leadership skills.
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UX Magazine presents the Invisible Machines podcast. Conversational AI is going everywhere. Join great weekly conversations with experts in a podcast about conversational AI and hyperautomation, covering the intersection of UX, business, technology and design. Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, the first bestselling book about conversational AI, envisioned the moment we’re in with ChatGPT and the AI revolution. Join weekly as they continue their discussion with ...
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The UX Backstage podcast focuses on learning the practices of designers in positions to influence the strategy of products and services. Its goal is to identify and highlight patterns that can be adopted by startups and small businesses.
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This is our collection of interviews with industry practitioners...
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Daily podcast covering startup culture and trending sites on SmokingHotCoffee.com
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Mr Joe Leech interviews leaders focused on one thing. How they make decisions; what to build next and what to build in the long term. Get better at making decisions by learning from experts.
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Welcome to She Leads She Thrives, the podcast for ambitious, wise, impact driven souls. Women who are leading themselves and legacy creating businesses. Hosted by international award winning business and leadership coach, speaker, author and retreat leader, Shannon Dunn of Thrive Factor Co, this is a weekly conversation you'll never want to miss. This is a place to tune into inspired, wisdom infused conversations about leadership, business, thriving and creating impact and legacy on your ter ...
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S3E20 AI Agents at Work with Greg Vert, Deloitte
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Greg Vert, Principal and HR Transformation Leader at Deloitte, returns to Invisible Machines to discuss the ways AI agents are changing the way enterprises approach HR. Building on the conversation they had in back in season one—in the wake of OpenAI's release of ChatGPT— Robb and Josh invite Greg to explore how the simple idea of AI as the UI will…
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S3E19 Behind the Curtain with Kara Swisher
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Legendary tech journalist Kara Swisher joins Robb and Josh for a discussion about the early days of Silicon Valley and the shape of things to come. Her Boom Town column in The Wall Street Journal covered the early days of the internet, giving her access to key players like Marc Andreessen, Steve Jobs, Bill Gates, Jeff Bezos, Sheryl Sandberg, and Ma…
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Learn about the inner workings of AI agents by watching conversational experiences in action. Annie Harshberger, Lead Experience Architect at OneReach.ai (https://onereach.ai/) takes Robb and Josh through an interactive demo of AI agents swarming together to automate complex scheduling requests. Annie has designed hundreds of conversational experie…
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#8 The Evolution of Design in the Age of AI with author Akshay Kore
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The Evolution of Design in the Age of AI with Akshay Kore In the latest episode of our podcast, we delve into the evolving landscape of design where artificial intelligence (AI) intersects with UX. Our distinguished guest, Akshay Kore, who has previously worked for Microsoft and is now Design Lead at Suki AI, shares his wisdom and insights drawn fr…
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As the second wave of AI-led disruption takes shape, we're seeing and hearing a lot more about AI agents. Analogous to the Intelligent Digital Workers (IDWs) described in Age of Invisible Machines, AI Agents are more complex that they appear and many organizations are discovering that they aren't structured to allow these agents to perform meaningf…
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S3E16 Building a Journaling Bot with Academics Daniel Lametti and Joanna Kuc
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Daniel Lametti and Joanna Kuc join Robb and Josh to share the advanced chatbot they created for a research project in mental health. Dan Lametti is an Associate Professor of Cognitive Psychology at Acadia University in Nova Scotia, Canada. Dan taught and conducted research in experimental psychology at the University of Oxford, and is also the Dire…
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S3E15 Hiring Conversational Designers - Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience
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As conversational AI continues to change the nature of UX, we're excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health,…
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S3E14 Lean Knowledge Management with Roger Forsgren, former Chief Knowledge Officer at NASA
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As the former Chief Knowledge Officer at NASA, Roger Forsgren has a unique understanding of maintaining the administration's renowned gold standard of data management in extremely high-pressure environments. Having worked his way up from a mechanical engineering position with the space administration, Roger joins Robb and guest host Mike Lee for a …
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S3E13 Building an Advanced Digital Assistant with Morgan Stanley
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Take a deep dive into the creation of an advanced digital assistant with Jeff McMillan and David Wu of Morgan Stanley. As the Head of AD&I, Morgan Stanley Wealth Management and the Head of Knowledge Management & Generative AI respectively, Jeff and David led the creation of an AI assistant for the global investment firm's advisors. Robb and Josh in…
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S3E12 Innovation Lives in Cities, with Richard Florida, economist, researcher, professor, and author
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Well-known researcher, professor, and author Richard Florida joins Robb and Josh for an expansive conversation about the relationship between cities and innovation. His books include "The Rise of the Creative Class" and "The New Urban Decay," which both explore the multi-layered relationship between people and the cities where creativity becomes in…
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S3E11 Innovation in the Global South with Payal Arora, Author, professor and co-founder of FemLab
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Payal Arora is a Professor of Inclusive AI Cultures at Utrecht University and Co-Founder of FemLab. She's also the author of the award-winning "The Next Billion Users" from Harvard Press, and her new book "From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech" will be released this fall by MIT Press. Payal joins Robb …
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S3E10 The Future of Collaboration is Human with Gary Sorrentino, Global CIO of Zoom
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As the Global CIO of Zoom, Gary Sorrentino spends a lot of time thinking about how technology can amplify human-to-human collaboration. He joins Robb and Josh for a conversation about the challenges of connecting people in hybrid work environments that are always evolving. As Gary points out, humans are in a joint venture with artificial intelligen…
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Ep 70 - Anticipation Marketing: it's launching a completely different way w/ Brenna McGowan
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Brenna McGowan is a master when it comes to launching anything. Her approach is so different and immediately caught my attention when a friend in business started talking about her. That friend is someone you listen to when she shares who she's following and learning from. In our refreshing conversation we dive into Brenna's innovative approach to …
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S3E9 How Can We Iterate Faster? With Greg Nudelman, Author and UX Legend
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Author and UX Legend Greg Nudelman was one of the original guests on In Conversation with UX Magazine over eight years ago. He returns for a rich conversation about the frenzied intersection of UX and AI. Greg has honed his craft as a design lead at GE Digital, Cisco, and eBay and has worked with organizations like IBM, Oracle, Associated Press, an…
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S3E8 LLM? More Like "Limited" Language Model with Emily M. Bender, University of Washington
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As a co-author of the often cited (and debated) Stochastic Parrots paper from 2021, Emily M. Bender is a staunch critic of large language models (LLMs). Having worked in computational linguistics for more than 20 years, Emily's deep understanding of LLM mechanics has her questioning many of the emerging use cases we see in the world. Also, Emily ho…
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Ep69 - The challenge of leading a business no-one wants to talk about w/ Holly-Ann Martin
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There are some people you meet in life that leave an imprint on your heart for who they are and what they stand for. Today's guest, Holly-Ann Martin OAM is that kind of person. I was first introduced to Holly-Ann by a mutual friend after hearing about her life changeing work teaching protective behaviours to children and others in remote communitie…
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S3E7 Questioning Everything with Jaron Lanier, Prime Unifying Scientist at Microsoft
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Co-founder of VR technology as we know it Jaron Lanier is also an accomplished musician and artist. As the Prime Unifying Scientist at Microsoft, Jaron rejects the deceptive nature of terms like "AGI" and "decentralization" in favor of a vision of technology that's all about people collaborating with other people. Join Robb and Josh for an episode …
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S3E6 What Economics Teaches Us About Conversational AI. Daron Acemoglu, Professor of Economics, MIT
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Daron Acemoglu, Institute Professor of Economics at MIT and co-author of Power and Progress joins Robb and Josh for a deep exploration of the intersection of technology and economics. Daron's work has explored our thousand-year struggle with technology and prosperity and this conversation touches on how we might incentivize the changes that will im…
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Ep68 - Authentic Personal Branding w/ Juliana Frisoli
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I first connected with today's guest on social media and there was something captivating about Juliana that drew me in. As a determined young soul, she has a vision for guiding business owners like herself to discover, create and lead business with a strong, authentic personal brand. She has a solid background in marketing and content, adores weavi…
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S3E5 Can Conversational AI Revive Our Attention Spans? With Gloria Mark, Author of Attention Span
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For decades, Gloria Mark, PhD, has been studying technology use in real-world environments that she describes as "living laboratories." Her book "Attention Span" looks for ways that we can live with and use technology while maintaining a healthy psychological balance. She joins Robb and Josh for a fascinating conversation about the ways AI might he…
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S3E4 The Promise and Peril of Boundless Predictive Machines with Lisa Feldman Barrett
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Lisa Feldman Barrett is a psychologist and neuroscientist whose research puts her among the top 0.1% of most cited scientists in the world. She joins Robb and Josh for a conversation about the true nature of our brains, and how aspects of brain development are already being mirrored by AI models. Lisa holds appointments at Harvard Medical School an…
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S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack
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As the Principal Product Designer at Slack, RJ Owen has a hand in shaping a communication channel that's come to redefine productivity while setting a trajectory for how team members collaborate in the post-pandemic world. RJ joins Robb and Josh for a deep conversation exploring the many intricacies of decision management and how the future of prod…
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Ep67 - Products, Pivoting & a Brand with Impact w/ Lala McNab
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Chatting with the super inspiring Lala McNab, today's guest, was something I was so looking forward to and our conversation didn't disappoint. Both being based in Perth, Western Australia, Lala and I catch up a few times each year. Our time together is so rich and abundant with reflection, what we are seeing in the online business space, what's cha…
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S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group
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Sarah Gibbons and Kate Moran of Nielsen Norman Group join Robb and Josh for a deep dive at the intersection of UX and AI. As the Vice President of NN/g, Sarah shares insights from a recent exploration of anthropomorphism and generative AI. Kate Moran is VP of Research and Content and has done extensive research into interaction design and digital c…
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S3E1 The Staggering Depth of Thin UI Layers with Paul English, Co-founder of Kayak and GetHuman
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As the co-founder of Kayak and GetHuman, Paul English has deep insight into the ways technology can bring people closer to what they're actually looking for. Robb and Josh welcome Paul for an exploration of the ways that conversational AI can become the thin UI layer that obscures all of the messy technology cluttering our lives. Having recently co…
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Ep 66 - Thriving End of Year Review - Shannon Dunn
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Reviewing your year can be a powerful way to gain insights, determine wisdom and create clarity to move forward into a new year with confidence and renewed motivation. In this episode, host Shannon Dunn guides you through her End of Year Review process. Grab a notebook or your journal and get ready to be guided to prepare for the new year of 2024. …
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Unfiltered Chat with TED Creator Richard Saul Wurman // Invisible Machines S2E26
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Richard Saul Wurman is many things. The creator of the TED conference has also authored scores of books, ranging from revolutionary city guides to a collection of a collection of words by Louis Kahn. Robb and Josh welcomed Richard for a conversation about the LATCH system he devised for organizing information. This early Invisible Machines recordin…
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Ep 65 - Leading with an Aligned Business Model - Shannon Dunn
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Whilst your business model is one of the most important foundations of your business, your clarity on what kind of business model you are leading may be unclear. In this episode, host Shannon Dunn explores key perspectives relating to your business model and shares sets of reflective and discovery questions to support you in determining if your bus…
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The Human Nature of Conversational Design with Daniel Stillman // Invisible Machines S2E25
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Author of Good Talk and host of The Conversation Factory podcast, Daniel Stillman shares insights from his journey through user experience research and industrial design into designing conversations between people. Robb and Josh welcome Daniel for an exploration of the composition and quality of conversations between humans. The complexity present …
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A Deep Dive on Conversational Design with Cathy Pearl, Google Bard / Invisible Machines S2E24
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Cathy Pearl has deep roots in conversational design, as the UX Lead on Google Bard and author of Designing Voice User Interfaces (O'Reilly). She joins Robb and Josh for a conversation that explores the changing nature of voice interfaces and the deepening role of experience design. The trio also discusses the ways that conversational AI transcends …
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Ep64 - Abundance Mindset, Faith and the power of supporting others w/ Tish Bell
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Chatting with my friend in business Tish Bell is always such a breath of fresh air. I first met Tish when we were in a mastermind together a couple of years ago and I was instantly drawn to her effervescence and genuine love of living and breathing what she believes in. At the time Tish was supporting clients as a money and abundance mentor, amongs…
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Identity and Collective Intelligence with Blaise Agüera y Arcas // Invisible Machines S2E23
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AI researcher, author, and VP and Fellow at Google Research, Blaise Agüera y Arcas has contributed to research papers cited more than 20,000 times, including a seminal LaMDA paper from 2022. His new book, Who Are We Now?, explores how biology, ecology, sexuality, history, and culture have intertwined to create a dynamic “us” that's neither natural …
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Morgan Stanley's Successful Adoption of AI with Jeff McMillan // Invisible Machines S2E22
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Despite the complexity and sensitivity innate to financial institutions, Morgan Stanley was able to partner with Open AI to create AI @ Morgan Stanley Assistant. Chief Analytics and Data Officer Jeff McMillan describes it as the most advanced personal assistant in the financial sector and he joins Robb and Josh to talk about the design process, whi…
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Ep63 - The UX Factor; an impact you want to lean into w/ Susan Reoch
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You will have heard multiple times about the importance of considering your customers or clients and their experience no matter the kind of business you have and what you offer. But have you heard of UX? Short for user experience, it is an approach that has the potential to create a lasting impact your clients will want to rave about. In today's ep…
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Ep62 - Committing to your path to success w/ Alyson Robinson
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When I first met Alyson Robinson I was immediately impressed with her enthusiastic commitment to wild success. A determined and ambitious young soul, she has a brightness about her that is alluring and genuine. She exudes the energy of the Inspirer Believer Thrive Factor Archetype and knows that her success is a reflection of the success she believ…
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Designing Systemic Change with Sheryl Cababa // Invisible Machines S2E21
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Massive amounts of system change are necessary to put AI to work in ways that elevate humanity, and Robb and Josh welcome author and experience designer Sheryl Cababa for a deep discussion of the road ahead. Author of the Rosenfeld Media book, Closing the Loop: Systems Thinking for Designers, Sheryl has worked as an experienced designer at Phillips…
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#7 AI & UX - A conversation on how AI is enhancing Product User Experiences, with AI & UX (Why AI needs UX) author Gavin Lew
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AI & UX (Why AI needs UX): A Conversation with Gavin Lew Have you ever wondered how artificial intelligence is transforming the world of user experience and product design? This episode engages in an insightful discourse with our distinguished guest, Gavin Lew, co-author of AI and UX: Why Artificial Intelligence Needs User Experience. We navigate t…
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#6 UX Thought Leadership with Mark Swaine - UX for Startups, SaaS UX, Deeper Personalised Experiences, Innovation Culture, and UX Trends
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The Enigma of UX: Mark Swaine's Insight into Tech Transformation In this special episode, the tables are turned, and your host becomes the guest. Mark was recently featured on Dublin Tech Talks with Gavin Fox. Mark takes us on a thrilling journey from his early days in web design to consulting on interactive experiences for some of the biggest bran…
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How AI is Disrupting the VC World, with Jake Saper // Invisible Machines S2E20
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In a moment when unprecedented amounts of money are flowing toward projects involving AI, Robb and Josh welcome Jake Saper for a lively exploration of the VC mindset. Since 2003, Emergence Capital has invested in companies collectively worth $450B+, including Salesforce, Box, Yammer, and Zoom. As a General Partner, Jake has embraced the transformat…
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Ep61 - Queen Ruler & Mother Nurturer - Thrive Factor Archetypes Business Insights, part 6 - Shannon Dunn
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The Thrive Factor Archetypes Business Insights series explores key business wisdom related to two of the 12 Thrive Factor Archetypes in each episode. In today's episode, the 6th and final part of the series, we get to know the final two of the 12 Thrive Factor Archetypes, the Queen Ruler and Mother Nurturer. The Queen Ruler has the potential to lea…
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Ep60 - Why Trauma Informed Matters & the Value of Ethics in Coaching w/ Melissa Lapides
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I have been looking forward to sharing this new episode with guest Melissa Lapides since we recorded this conversation a little while back. I first became aware of Melissa's work a year or so ago and have so appreciated learning more about her approaches to trauma-informed practice. I also came to learn more about her experiences transitioning from…
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Brad Stulberg, Bestselling author: Master of Change // Invisible Machines S2E19
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Robb and Josh welcome Brad Stulberg for a deep conversation about how humans can best respond to the massive changes AI is thrusting upon us. As the bestselling author of Master of Change, Stulberg has explored the cycle of order, disorder, and reorder, and he shares the principles for developing a rugged flexibility mindset—which applies to both p…
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Ep59 - Liberator Engineer & Networker Connector - Thrive Factor Archetypes Business Insights, part 5
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The Thrive Factor Archetypes Business Insights series explores key business wisdom related to two of the 12 Thrive Factor Archetypes in each episode. In today's episode, part 5 of the series, we get to know the Liberator Engineer and the Networker Connector Thrive Factor Archetypes. The Liberator Engineer is the freedom weaver. A capable, analytica…
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Cammy Crolic, Oxford Professor, researching human behavior // Invisible Machines S2E18
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Robb and Josh welcome Cammy Crolic for an enlivening discussion of hedonic escalation and anthropomorphization. As a professor at Oxford's Saïd Business School, Cammy's research into how human-like bots affect consumer behavior has been featured in the Wall Street Journal. She is currently exploring human perception around AI-generated content.…
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Ep58 - From Therapist to Rising Coach w/ Dr Hayley Kelly
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What a treat this week's episode is for your ears and inspiration. I connected with guest Dr Hayley Kelly earlier this year after seeing her share an episode on her podcast Therapists Rising about the dark side of coaching. I am sure that is not a surprise to you that I listened immediately! That listening experience confirmed that I had to connect…
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Ben Goertzel, popularized the term "AGI" // Invisible Machines S2E17
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Robb and Josh welcome Ben Goertzel for a deep exploration of the narrow AIs we are quickly growing accustomed to and our fraught transition to artificial general intelligence, or singularity. As the founder and CEO of SingularityNET, Ben has been working to democratize access to artificial intelligence through decentralization. He's also a leader o…
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Ep57 - 1st Birthday Series - A Year of Abundant Wisdom
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It's our first birthday week at She Leads She Thrives and if you have been following along you know there has been plenty of generous reflection shared in our first 4 episodes of this 5 part series. Today we have another reflective episode. For a long time on She Leads She Thrives we have talked about taking the answers from some of our guests to t…
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David Bingham, Director of User Experience at Schneider Electric // Invisible Machines S2E16
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Robb and Josh welcome David Bingham for an exploration of design and conversational AI, from our homes, to our workplaces, to industrial settings. David is a senior experience design executive who’s held positions at GE and Workday and is currently Director of User Experience at Schneider Electric (named one of Fortune’s Most Desirable Companies fo…
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Ep56 - 1st Birthday Series - 12 Lessons for Life & Business from a Year of Podcasting - Shannon Dunn
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It's our first birthday week at She Leads She Thrives and if you have been following along you know there has been plenty of generous reflection shared in our first 3 episodes of this series. Having reflective conversations with some of our early guests has been so much fun. Today I share 12 lessons for life and business from the first year of host…
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Ep55 - 1st Birthday Series w/ Swapna Thomas, Brooke Vulinovich & Shannon Dunn
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It's our first birthday week at She Leads She Thrives and to celebrate I caught up with some of your favourite guests from the first few months of the podcast. We chatted about the past year and where they are now. It was easy to choose each of these superstars because not only were there episodes in the most downloaded list, but they are stellar s…
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