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Attorney and partner Meghan Henry, who also hosted a podcast, has joined Cruser Mitchell, and is launching a new podcast that delves into the world of Claims. With a wide range of guests from across the industry, the podcast learns about the claims process, through anecdotes from many perspectives of the insurance business.
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The Art of Adjusting® Podcast

William Auten & Chantal Roberts

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Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry. We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t j ...
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Best's Insurance Law Podcast

Best's Recommended Insurance Attorneys & Adjusters

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Best’s Insurance Law Podcast series examines key topics in the insurance industry from an attorney’s point of view. Featured panelists are top lawyers from firms profiled in Best's Insurance Professional Resources, a highly selective online service showcasing only firms recommended by their clients for outstanding service to the insurance industry. Published by AM Best, Best's Insurance Professional Resources is a claims industry resource that features qualified legal counsel, independent in ...
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The DocPreneur Leadership Podcast

A Conversation Designed FOR Healthcare Professionals.

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Concierge Medicine Today's "DocPreneur Leadership Podcast" has become a trusted voice and is a recorded history of membership medicine in all it's various forms. From Concierge Medicine to Direct Primary Care (DPC) and everything in between it unpacks unique entrepreneurial insights in healthcare ranging from hospitality in healthcare from a patient perspective to interviewing healthcare leaders, Physicians, PAs, NPs, insurance and payor connections, attorneys, interior designers and more. T ...
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Woodruff-Sawyer is one of the largest independent insurance brokerage firms in the nation. For 90 years, Woodruff-Sawyer has been partnering with clients to implement and manage cost-effective and innovative insurance, employee benefits and risk management solutions. For more information visit www.wsandco.com.
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PJO Insurance Brokerage is a full-service independent insurance agency that specializes in providing personalized insurance solutions for individuals and businesses. With our brokers having over 60 years of combined insurance experience, at PJO Insurance Brokerage, we take pride in the fact that we put our clients’ needs first and foremost.
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Each Gatehouse Chambers Podcast episode gives an informal view of important legal issues impacting individuals as well as companies and other legal entities. They will be of interest particularly to legal practitioners, law students and those interested in joining the legal profession and also the general public. The Gatehouse Chambers Podcast series concentrates on topics arising from Chambers' key practice areas which are: commercial dispute resolution (including not only litigation in cou ...
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This podcast is designed for the construction professional, including owners, developers, general contractors, and subcontractors. Construction projects raise unique and sometimes complicated risks. Listen to industry experts to help you understand the type and extent of the risks you face, and help you identify ways to better manage and insure those risks.
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No Law Firm Left Behind

Jim Gast, Law Firm Tech & Cyber Consultant

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Secret weapon podcast to the Law Firm Owner, Managing Partner, Legal Admin, Office Manager and IT Director on marketing, motivation, legal tech, security, work-life balance, business growth and much more.Expert advice from your colleagues who have already tackled the challenges you’ve going through right now. Their advice will help your law firm be competitive, keep your attorneys & staff productive and help you get and keep clients.Subscribe and stop going at it alone to keep your Law Firm ...
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Hosted by Lisa Simonetti and Greg Nylen, Greenberg Traurig’s California Unfair Competition Defense Podcast focuses on California’s broad, unique and powerful consumer protection statutes: the Unfair Competition Law; the False Advertising Law; and the Consumers Legal Remedies Act. Claims under these laws frequently are brought as putative class actions, and against companies in many different industries. Each episode addresses key principles under these laws, new developments and, most import ...
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The Solomon Success podcast is dedicated to the timeless wisdom of King Solomon and the Book of Proverbs in order to maximize one’s business and life. To our advantage, we can find King Solomon’s financial strategies in addition to many life philosophies documented in biblical scriptures. Focusing on these enduring fundamentals of success allows us to bypass the “get-rich-quick” schemes that cause many to stumble on their journey toward success. Our concern is not only spiritual in nature, b ...
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Our next guest is Dr. CAROLYN WARD, Director Of Clinical Strategy, Particle Health. Dr. Carolyn Ward is a dynamic and driven internal medicine physician with a passion for physician empowerment and data-driven decision making. With over eight years of experience in healthcare, including as Chief Resident at Rutgers Robert Wood Johnson Medical Schoo…
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Hosts Bill and Chantal are joined by special guest Luis Diaz, a thought-provoking entrepreneur with a passion for technology and insurance claims. https://www.linkedin.com/in/luisarturodiaz/ https://www.gobeyondroadmap.com/ In this episode, they explore the transformative impact of artificial intelligence on the insurance claims process. Luis intro…
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In this episode we’ll explore how employers can Manage Workers’ Compensation Claims to Minimize Financial Impact. Remember, to avoid risking your business, The Role of Legal Experts in Navigating Workers’ Compensation Claims is essential for your financial stability. Get in touch with our expert brokers today for guidance. Don’t let these claims be…
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In this episode we’ll explore how employers can Manage Workers’ Compensation Claims to Minimize Financial Impact. Remember, to avoid risking your business, The Role of Legal Experts in Navigating Workers’ Compensation Claims is essential for your financial stability. Get in touch with our expert brokers today for guidance. Don’t let these claims be…
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By Concierge Medicine Today sources, with Contributions From CMT, Editor-in-Chief UPDATED FOR JUNE 2024 | ATLANTA, GA—For almost two decades now, Concierge Medicine Today (CMT) has been reporting, discussing, writing, documenting, observing, and talking directly with you (i.e., Physicians) about all the various nuances the concierge medicine indust…
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My guest today is Mike Murphy, Managing Partner, Sunstone Management Advisors Mike is an experienced growth leader with an impressive track record of building, growing, and improving the financial performance of healthcare and insurance companies across the service, technology, and payer sectors. With more than 30 years of experience as a C-level e…
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In this episode, Bill and Chantal explore the human element in claims adjusting. They discuss the importance of empathy, effective communication, and cultural sensitivity in the profession. Bill shares personal stories that highlight the need for adjusters to remember that for many claimants, this is their first and only experience with a loss. Cha…
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RXNT is a trailblazer in ambulatory medical software and we caught up with Randy Blodyga. Under the leadership of Randy Boldyga, a visionary in the healthcare industry since the 90s, RXNT stands at the forefront of healthcare innovation. RXNT isn't just another name in healthcare; it offers a comprehensive suite of solutions, from practice manageme…
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"I value my long-term client relationships and always strive to meet and exceed their expectations by being responsive to their requests, listening to their needs, and providing direct access to other Rehmann advisors.” ~The Rehmann Team, Danielle L. Ambrozy, CPA, MBA, CHBC Danielle is responsible for providing accounting and tax services to small …
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In this episode, William and Chantal explore the world of litigation and its impact on claims professionals. They discuss the role of adjusters in the litigation process, the importance of effective communication with clients, and the unique challenges faced by elderly individuals on Medicare when filing claims. The episode also covers the 'duty to…
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In this episode, we are thrilled to welcome Laura Schoefer, VP of Claims at NBIS! 🌟In this insightful episode, we dive deep into investigating catastrophic construction losses and emphasize the crucial importance of early action when faced with catastrophic claims. Laura shares invaluable insights from her extensive experience in the field, sheddin…
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In this episode, we will explain Employment Practices Liability Insurance, or EPLI, the benefits it offers, and why it's an essential option for your business in California. Remember, the stability and success of your business in Orange County, California, depend on the crucial protection that Employment Practices Liability Insurance provides. We e…
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In this episode, we will explain Employment Practices Liability Insurance, or EPLI, the benefits it offers, and why it's an essential option for your business in California. Remember, the stability and success of your business in Orange County, California, depend on the crucial protection that Employment Practices Liability Insurance provides. We e…
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"My mission is to transform the lives of physician entrepreneurs by creating a relationship delivering absolute excellence, and bringing clarity and understanding to your financial information so you can achieve the kind of life you envisioned when you decided to practice medicine." -Katie Rhodes, Founder, Coal Creek Ledgers By Concierge Medicine T…
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On this week's Episode, Meghan Henry and co-host Nicky Daly from the Chicago office, talk to Lenore Chouinard, the Director of Liability Claims at HSB - Hartford Steam Boiler. Hartford Steam Boiler is a leading engineering and technical risk insurer providing equipment breakdown and other specialty coverages, inspection services and engineering con…
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About Dana Medema Dana Medema is Senior Vice President of Personal Health for Philips North America where she leads the growth and transformation of the Personal Health business across the U.S. and Canada. With more than 20 years of global experience in health and beauty categories, her experience spans both innovation and commercial roles, leading…
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Welcome to Episode #41 of "The Art of Adjusting® Podcast" - your go-to resource for expert insights and practical tips on navigating the world of claims adjustment. In this episode, join hosts William Auten and Chantal Roberts as they discuss the challenges of assessing damages in insurance claims. To read more on the topic of determining the value…
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Welcome to the Solomon Success show, where we uncover timeless insights from King Solomon and the Bible for business and investing. Amidst a sea of false promises, let's refocus on enduring principles for a life of peace and prosperity. I'm Scott Florida, guest hosting for Jason Hartman. Drawing from my 30 years of pastoral and entrepreneurial expe…
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This week, host Meghan Henry and this week's co-host Scott Gurtman is joined by Carol Musumeci, the Claims & Risk Manager at Elecnor Hawkeye, who shares her experience in the real estate, construction, senior living, financial institutions, solar energy and public entity sectors. Carol handles Insurance program placement for property, casualty and …
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Currently only 1 out of 5 people with hearing loss seek treatment (and it is estimated that 48 Million people in the U.S. suffer from a disabling form of hearing loss!). Dr. Darrow’s passion is helping patients, Audiologist, and future Audiologist, understand the positive benefits of treating hearing loss that include improved quality of life, incr…
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Concierge Medicine is unique in so many ways and impacting the lives of Patients and Physicians in multiple specialties. Today we sit down with Dr. Chad Levitt, a Radiation Oncology and Founder of ONCare. Dr. Levitt strives to put himself “in his patients’ shoes” as he considers all aspects of their care plan. Central to his philosophy is the inter…
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Join William Auten and Chantal Roberts in this insightful episode of The Art of Adjusting® Podcast as they examine key legal concepts of negligence in the insurance industry. This episode explores topics such as negligence per se, premises liability involving trespassers, licensees, and invitees, along with the principles of strict liability. Disco…
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On this week's episode, Meghan and this week's co-host Henry Nick Daly chats with Claims Manager Milan Radosevic from Coalition Insurance, who have provided companies insights into their external risks through their risk platform, Coalition Control. Milan discusses risks everyone in the insurance industry is facing, and how to deal with those situa…
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Learn from the experts at Revolution Practice this July 12-13, 2024 as they present to you the best kept secrets of their success! Come and gain confidence at our 2 day event to make shifts in operations by engaged learning, practice building tips, Functional Medicine tidbits, contract and cosnet writing, dealing with difficult people & more! At Re…
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In this episode of our podcast, we're diving deep into the complexities of Errors and Omissions Insurance, highlighting its critical role in Arizona's business landscape. Remember, almost every business that provides a service for a fee will have some Errors and Omissions exposure, and thus is vulnerable to claims and lawsuits alleging negligence, …
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In this episode of our podcast, we're diving deep into the complexities of Errors and Omissions Insurance, highlighting its critical role in Arizona's business landscape. Remember, almost every business that provides a service for a fee will have some Errors and Omissions exposure, and thus is vulnerable to claims and lawsuits alleging negligence, …
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By Editor, Concierge Medicine Today It has been a minute since my wife and I watched Mad Men. I still remember a few quotes, though. I recall Roger Sterling's sage marketing and business advice (above) with ease. Unrelated, my wife and our close family friends recalled just last week how we found Betty, a fun character with a few quirky phrases of …
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Exploring Depreciation of Labor and Materials In this episode of The Art of Adjusting® Podcast, William Auten and Chantal Roberts navigate the complexities of depreciation in insurance claims, focusing on labor and materials. They kick off with an examination of depreciation, from wear and tear to obsolescence, highlighted by insights from Deprecia…
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Dr. Joseph is the co-author of “Designing for Health: The Human-Centered Approach,” a book that promotes the intentional application of design to the particular needs of clinicians, hospital staff, and patients. We caught up with him in today's Concierge Medicine Today's DocPreneur Leadership Podcast. Craig Joseph, MD is the Chief Medical Officer o…
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In this episode of The Art of Adjusting® Podcast, Chantal Roberts and William Auten dive deep into the complexities surrounding water damage, storm surges, and their implications on insurance policies. They shed light on the critical role of flood-certified adjusters and the nuanced limitations within flood policies, especially in the context of hi…
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In this podcast we’ll provide information about the property/inland marine coverage for companies in Arizona that need to prevent significant losses due to a major disaster. There are several types of property and inland marine coverages available on your Arizona Property/Inland Insurance Policy. If your company would like to explore what coverages…
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In this podcast we’ll provide information about the property/inland marine coverage for companies in Arizona that need to prevent significant losses due to a major disaster. There are several types of property and inland marine coverages available on your Arizona Property/Inland Insurance Policy. If your company would like to explore what coverages…
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Chantal Roberts and William Auten unpack the complexities of insurance contracts and the vital role of claims adjusters. Their discussion spans crucial topics from the skills required to understand insurance policies, the implications of 'hold harmless' agreements in leases, to the intricacies of additional insured status and insurer obligations. T…
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