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The People Impact Podcast

Lisa Dempsey & a soon to be announced co-host!

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Welcome to the People Impact Podcast... because your impact on people matters. This is for you if you are interested in expanding your perspective on people in your organization - and yourself as a human being. We explore ideas about impacting and improving the way people lead and work together in organisations today. For all of you out there who are open to new views, visions and dreams. Featuring Lisa Dempsey and...a soon to be announced co-host!
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The PayPod

Payments Canada

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Welcome to The PayPod, Payments Canada’s multi-episode podcast which explores the trends and topics influencing payments in Canada and around the world. Hear Elizabeth Dempsey, Lead, Event Content and Communications at Payments Canada and host of The PayPod, interview leading experts and respected thought leaders about the changing payments landscape, the needs of Canadians and how payments Modernization will deliver on them.
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The Affirming Words Podcast encourages you to:1) speak the Word 2) renew your mind 3) transform your life. Recorded before a live Zoom audience. Join Rick Tarrant & Friends in the Affirming Words of Abundance community: www.AffirmingWordsofAbundance.com
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show series
 
We often talk ourselves into believing that growth is something that just happens. Almost as if growth is automatic and just unfolds - like magic. ✨ In this episode, Lisa Dempsey sits down with Jesse (Jesus) Hernandez to discuss his transformative journey and what he has learned about what real growth takes. Jesse shares his journey and insights ga…
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Have you ever felt like you are working in a complex, yet primitive place? You are not alone. Drew Jones is a cultural anthropologist and workplace strategy consultant who studies workplaces through the lens of anthropology. In this episode we explore the overlap between business and cultural anthropology and the importance of understanding and inf…
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The High Value Payment System Plus (HVPS+) group, whose mission is to drive best practices and proper usage of payment messaging standards for interoperability and harmonization across high value payment systems, has developed an ISO 20022 Interoperability Charter, which Payments Canada has declared support for. The charter outlines objectives and …
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Payments are becoming increasingly easier, smarter and safer for Canadian businesses and consumers. There are multiple enablers for this change - technology, innovation, consumer demand - but the real reason payments keep getting better and better are the rules and by-laws that form their foundation. How does a payment rule get created? Once it’s c…
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Have you ever paused and asked yourself “where did I learn that belief” with the powerful follow up of “AND IS IT TRUE?” In this insightful episode Joshua Berry and Lisa dive into the concept of limiting beliefs and the impact they have on personal and professional growth. Joshua shares his personal journey of recognizing and overcoming limiting be…
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“How did you feel when you realised that?” “I must say, I finally felt happy with it. This is making me happy because this makes sense.” In this new episode we dive deep with Paul ter Wal, a former lawyer turned leadership developer and professional speaker who is reshaping the workplace through his motto, Happiness Makes Money: the well-being of e…
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The right words at the right time can make all the difference—not just in business but life itself. On this episode, we unravel the concept of radical candour developed by Kim Scott. Radical candour isn't a tool as much as a commitment to authentic conversations that drive meaningful change. It invites us to balance truth with care in the words we …
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The thing with burnout is… you’re largely unaware of it until it happens to you. When we’re ambitious, we’re driven by goals and metrics. Financial success denoted by things and the balance in your bank account. Who are you, in the journey towards that result you’re aiming for? Julian Reeve shares his experiences and wisdom with us in this episode.…
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In today's fast-paced corporate world, the term ‘toxic work culture’ is more than just a buzzword; it's a reality that can deeply impact both individual well-being and organizational health. This deep dive into workplace dynamics ties together the recognition that toxicity isn't just about individual burnout or interpersonal conflicts; it can be em…
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Modern payments is an evolution, it will always continue to progress. Join The PayPod’s guests Tracey Black, President and CEO of Payments Canada and her former colleague and mentor, senior financial services executive John Ambrose as they discuss mentorship, how far we’ve come in the evolution of payments and what still needs to be done to reposit…
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In the 2023 Fall Economic Statement (FES), the federal government committed to amendments of the Canadian Payments Act (CP Act). This is tremendous news for the Canadian payment ecosystem, because we are now on the path to expanded Payments Canada membership and participation in our national payment systems. Expanded access means more opportunities…
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What is your work in the world? Irene Riad is a multinational, multicultural executive coach and organizational culture coach (ICF PCC) who specializes in leadership transformation, complex drama recovery coaching and Jungian psychology coaching. She is also the founder of SIGHTcet, the Self Mastery Coaching Institute. Her mission is supporting lea…
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“My mission is to pick apart what women did who have succeeded – and success is defined by making it to the C-suite at these very, very large companies where the deck is stacked against her, but she still made it. And what I found is, these women, even if they don't call it positive emotion, tapped into positive emotion to make it through.” Join us…
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Embracing diversity, equity, and inclusion (DEI) isn't about isolated targets; it needs to be intertwined into every action we take as an organization. The broccoli gets bakes into the casserole to make the whole better and healthier. Maria Morukian works with with people who, whether it's their formal or informal role, lead the systemic change for…
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David Liddle doesn’t beat about the bush as he identifies the root cause of toxicity in organisations: organisations get the culture and behaviours they deserve. In order to create a turnaround, transformational justice is what David works towards. David is the Chief Exec and founder of a consultancy called the TCM Group, which specialises in confl…
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How can we look at unconscious bias in the workplace from a different perspective, so that we can address it more effectively? Buki Mosaku is the founder of DiverseCity Think Tank, workplace bias expert, and author of ‘I Don’t Understand: Navigating Unconscious Bias in the Workplace’. We talk with him about what’s working and what isn’t in terms of…
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Ann Betz is an expert on evidence-based neuroscience, human development and coaching, and she’s here to talk about toxic workplace culture and toxic personalities. On the one hand, when coaches work with a coachee sitting in front of us, we focus on that person and what they want do differently in their lives. On the other hand, sometimes people ar…
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Irene Anggreeni is a dedicated coach who specializes in mental health topics, fostering better self-care and sustainable success for both leaders and their teams. As an advocate for mental health, she works to remove the stigma surrounding it. Her own life experiences have been formative in shaping her approach. Her work is deeply heartfelt and dri…
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So many people in this world do not perceive themselves as creative, and yet our creativity is the primary tool that we use to navigate change. You are actually being creative, every day. David Chislett helps us understand how creativity is our primary tool for embracing change and unlocking new possibilities in our lives.David is a change pilot: h…
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In this episode, we take you back to the main stage of The 2023 Payments Canada SUMMIT. Industry experts from across the payment ecosystem share insights and perspectives on some of the most important challenges and opportunities facing the payment industry today. Topics discussed include: how broadening access to Canada’s payment systems will bene…
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Let’s get honest about FOFO. No, not fomo, the fear of missing out (not even jomo, the joy of missing out). We’re talking about FOFO: The Fear Of Finding Out. The fear of finding out what’s actually going on. The fear of finding out what’s actually going on rather than how it should be happening according to all of your policies and procedures and …
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A great way to improve the quality – and effectiveness – of your conversations is to have more coach-like conversations. In this episode we give you five essential skills and tools that will change the quality of your conversations, your work communications and interactions. The simple fact is, if you treat people like children, they will behave li…
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In a world where societal expectations for men – to be strong, confident, composed, capable – are still prevalent, it can be challenging to break away and courageously embrace authenticity. Life coach Yaniv Shein works mainly with men, facilitating men's groups for youth and adults. In this new episode he shares his philosophy on ‘what it means to …
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Be intentional about inviting everyone to speak in your group meetings and reap the reward. Yep, that’s the gist of this episode. It’s that simple. To help you start and keep doing this, we talk about how and why this works – and how to make it a habit. Work results are better when people get to introduce themselves: research shows that when medica…
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Are you still feeling the lingering effects of the pandemic? We dive back into this topic as we noticed how much our earlier episode about Pandemic Fatigue still brings up for our listeners. We’re still finding our way, going from languishing to lingering. It may seem like we’re expected to go back to normal, but we can’t. We’re in a different plac…
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In December 2022, a diverse coalition of organizations from across the payment industry came together to sign an open letter to the Minister of Finance to make a collective request of the federal government to amend the Canadian Payments Act to broaden Payments Canada’s membership. Broader access to our membership will support the introduction of n…
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Ruben Brave loves exploring the unknown, with a curiosity that drives him to a wide variety of places and an innate talent for generating visions for the future. His story involves serial tech entrepreneurship: having set up several tech companies across Europe, Ruben has always been ‘one of the geeks’ (and a Spider-Man fan). Another side of him is…
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Ageing is the one thing we all share in common, if we’re lucky enough to have a long life. But is this on your radar for improving the diversity and inclusivity of your teams? This is a conversation with Mary Jane Roy, who is into her 50th career year. Her career – so far – has spanned from being a nursing officer in the Canadian Armed Forces to a …
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How do you distinguish between constructive behaviour and people pleasing? You may notice it in other people, and how they interact. And then there’s discerning your own people pleasing behaviour. People pleasing in teams can become a disadvantage because managers and team members don’t get the feedback and information that they need. Look at this …
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When you’re the first DEI role in an organisation, not only are you starting a job from scratch, so is your employer: often they don’t yet understand what your role is. It’s not a plug and play situation but a new function inside an organisation without a lot of legacy to stand on. Moreover, expectations of what this work is like are often differen…
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Holiday magic is made by women. The holiday season would be a lot less magical without the work that mostly women do to create it. In homes and in organisations, creating happiness for other people. It’s an additional mental load, without us realising that it is. At this time of year, most of us are dealing with end-of-year workload: having budget …
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This is what makes Quiet Quitting such a drag. People that Quietly Quit can become a huge slower-down of the change that you need in the current environment. A roadblock to collaboration, creativity, innovation and any forward momentum. But Quiet Quitting is not the problem. It points to something else that is the actual problem. Let us give you a …
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Grief will show up in your life, whether your own or for people around you – including people at work. That friendly sounding invitation to ‘bring your whole self to work’? It includes grief. Maaike Roseboom experienced a huge and sudden personal loss. Lisa was her HR manager at the time and they got to know each other at an intense level. Maaike’s…
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According to recent research from Payments Canada, there’s an alarming gap in working Canadians' understanding of their paycheque details. In fact, nearly half of respondents say they pay more attention to the weather or their social media channels than their pay information. In this episode of The PayPod, guests discuss the importance of financial…
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This is our 100th episode! In fact, we’re triple celebrating, with four years of this podcast and over 10.000 downloads. These 100 and 4 and 10K have let us create a rich portfolio of topics, guests and perspectives for you, on the impact that you (can) have on real people in your organization. That’s 10K+ reminders sent out that people are real pe…
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Sometimes moving forward looks like standing still. So many more people than usual are picking up on big shifts going on, beyond our day-to-day practical things. It can be a floating feeling of unease that signals those bigger picture developments, or specific things that weigh on your mind. Zoom out and look at the bigger picture, at the water we’…
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Toxic workplace culture: this is what you can do about it, and why you want to. Let us take you from the experience of it (check our previous episode) to the big picture. Over the past 10 years, workplace culture has generally become more toxic. Research* has specified the main markers of toxic workplace culture: Non-inclusive Unethical behaviour, …
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“I went from being this courageous person, willing and loving to challenge the status quo, to feeling I have to be compliant and I need to placate. It was a black hole that sucked me in, and I didn’t realise it was toxic.” “At what point did you recognise that?” “Well, when I hit my burnout.” This People Impact podcast episode gets both personal an…
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Seeing that lightbulb moment happen when people realise that they can be better as individuals in their organisations, *and* their organisations can be better, by really living into diversity, equity and inclusion - that is what lights James McKim up. James recognizes that organisations want to be diverse for social justice reasons, because it’s th…
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When your reference point for how to be a leader comes from the leaders, managers and bosses you’ve had up to that point, that’s a really hit-and-miss affair. First-time leaders going through the rollercoaster of getting their new role frequently follow up their “Woohoo!” with “… now what?” Mick Spiers, founder of The Leadership Project, inspires l…
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The biggest and best kept secret of life is… aliveness :) Sure, there’s being alive, your heart beating and your body breathing, that’s no big secret. But aliveness, that’s about feeling connected to the essential realness of your life and the tingle of possibility in the world around you. Feeling the sunshine. Listening to music. Being immersed in…
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We need to be talking about racism without people of colour present. The work Valerie Spain does - and the way that she does it - is pretty special. Valerie is a certified coach and antiracism educator, DEI consultant and group facilitator, particularly focusing on white people doing the inner work of racial justice and of developing an action plan…
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Life is messy. It’s a messy time to be alive in this world, with so much going on. Predictability is on the decline. Some (including us) would even call it a trend towards chaos. This is a long-term thing. As Dutch Professor (in Sustainability Transitions) Jan Rotmans noted, “We are living not in an era of change, but in a change of era.” You can’t…
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Wellness is about effective, healthy habits for life. Your life, all sides of it. Your workplace has a huge impact on your wellness, and vice versa: an organisation will run so much better when team members are well. Tarin Calmeyer makes this clear from various angles. She is a corporate wellness specialist, the founder of Remote Team Wellness, a m…
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This episode of The PayPod takes us back to the virtual stage at The 2022 SUMMIT. Moderated by host Cyrielle Chiron, this interactive discussion explores the biggest takeaways from speakers at this year's event and their predictions about what payment trends and topics will be discussed next year at The 2023 SUMMIT, taking place in Toronto from May…
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The hierarchy of the classic pyramid org chart has very little added value for clients and, moreover, focuses your competitive spirit on beating your colleague to get the promotion, instead of on “we’re going to win or lose together”. So, Simon Dixon worked out a better way. When Simon set up Hatmill, a specialist logistics consultancy, “The starti…
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Sometimes a new beginning can mark a bigger shift, from the old you to the new you. “Wait a minute. I changed my mind. But I’ve always done it this other way. Won’t I be labelled inconsistent, erratic, unpredictable or unreliable, if I suddenly change?” Sure, but it’s your life. You get to make your choices. It makes sense that with new information…
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Learning is the one consistent thing that happens in our lives. In small kids you can see the speed of learning, and in our continuing development as adults we thrive when we’re learning a new thing. Yet, we can get trapped in ‘this is the way things should be’ or ‘this is the way things are’. Give yourself space to learn. Seeing your own and other…
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It’s not always easy to be told about or recognize your own privilege. Or to show up and be your best person. We’re sharing the story of Ray Arata, who has dedicated his life to working with men on living and leading from the heart. Advancing healthy masculinity in the leadership conversation. Creating a safe space for men to move out of their head…
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