Uncle Marv’s IT Business Podcast is a show designed for IT professionals and Managed Service Providers. The podcast aims to provide actionable advice and tips that help IT businesses grow and thrive in the competitive tech industry. Each episode covers various topics, from technology updates to marketing strategies, business best practices, and interviews with industry experts.
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This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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Hello Lovelies! Welcome to my new podcast, Successful Relationship with Emma, that will launch on September 27th and air every other Wednesday on your favorite platform. If you are looking to get married or stay married, you have come to the right place. We specialize in serving committed couples who are feeling disconnected and can’t seem to get on the same page. So why a Podcast? I have always wanted to do a podcast as I love that through a podcast episode we can go deep into a topic much ...
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http://afrocaribbeanvibesmix.com/ 1. Tina Turner - Games People Play 2. Dionne Warwick - Anyone Who Had a Heart 3. The Chi-Lites - Have You Seen Her 4. Tina Turner - Help! 5. Staple Singers - Let's Do It Again 6. Ike & Tina Turner - Let Me Touch Your Mind 7. The Shirelles - Things I Want to Hear (Pretty Words) 8. Miracles- Shop Around - Who's Lovin' You 9. Ike & Tina Turner - It's All Over (Live in Texas) 10. Mary Wells - My Guy 11. Martha and THE Vandellas quicksand 12. Chubby Checker - Twi ...
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A Different Perspective on Habits for Overall Health and Happiness with Marvin Bee (Ep. 19)
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I believe it is fair to say that we all want to be healthy and happy… And I believe it is also fair to say that we all go about being healthy and happy in our own way. Which is totally valid. Then, isn’t it curious how the health and wellness industries are in such demand? Though we are all different and we all go about our own pursuits in our own …
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674 Boost Your MSP's Efficiency with Strety
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Larry Garcia introduces Strety as a Business Operating System Software (BOSS) designed to help companies improve operational efficiency. The tool focuses on key performance indicators (KPIs), goal setting, and project management. Strety integrates with Microsoft Teams and offers features such as smart agendas, automatic reminders, and goal tracking…
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673 CheckRed: Revolutionizing Cloud Security for MSPs
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Patrick Clawson introduces CheckRed Security as a comprehensive cloud security SaaS solution that covers both cybersecurity and compliance aspects. The platform uniquely addresses IaaS, PaaS, and SaaS security in a single multi-tenant environment, making it ideal for service providers. CheckRed goes beyond monitoring and risk assessment by providin…
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Uncle Marv interviews Zach Kromkowski from Senteon, a cybersecurity company participating in the IT Nation Pitch It Accelerator program. Senteon provides automated system hardening and compliance solutions for workstations, servers, and browsers based on CIS standards. Zach explains that Senteon's platform automates the implementation of over 1,200…
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671 Revolutionizing MSP Contracts: Monjur
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Robert J. Scott, co-founder of Monjur, returns to the IT Business Podcast to discuss their contracts-as-a-service platform for IT managed service providers. Scott highlights the benefits of participating in the IT Nation Pitch It Accelerator program, including valuable connections and exposure that have accelerated Monjur's growth. Monjur offers a …
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Uncle Marv sits down with Michelle Accardi, CEO of LionGard, to explore the latest advancements in MSP technology and the exciting developments at LionGard. The conversation kicks off with a discussion about Liongard’s role in enhancing MSP operations through comprehensive attack surface management. Michelle explains how Liongard’s platform automat…
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Uncle Marv recaps his recent attendance at multiple tech conferences, focusing on IT Nation Secure and PAX 8 Beyond. He highlights key announcements from these events, including ConnectWise's Security 360 product and PAX 8's new Marketplace. The podcast explores the world of conference swag, with Uncle Marv reviewing various items across categories…
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668 The Future of Cybersecurity: Todyl's Darrin Swan
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Uncle Marv welcomes Darrin Swan with Todyl to discuss the company's comprehensive cybersecurity platform designed for SMBs and MSPs. Darrein explains that Todyl was founded to address the growing cybersecurity challenges faced by smaller businesses that lack the resources of larger enterprises. Todyl's platform integrates various security tools int…
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667 The Future of IT: Cloud, AI, and Beyond
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Simon Green, a veteran in the IT industry, joins Uncle Marv to discuss his extensive career and the changing landscape of technology. With over 25 years of experience, Simon has witnessed the transformation of IT from mainframes to cloud computing. Simon reflects on his early days in IT, starting as a programmer and gradually moving into management…
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666 Mastering Managed Services: Insights from Rex Frank
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Rex Frank, a veteran in the managed services industry, shares his journey from working at a break-fix company to becoming a leader in managed services. He emphasizes the critical role of process documentation in scaling IT businesses and improving service quality. Frank discusses the challenges faced by managed service providers (MSPs) in the early…
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665 Leadership Lessons from Nancy Henriquez
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Nancy Henriquez, an IT veteran with more than two decades of experience, joins Uncle Marv to discuss her career trajectory and the lessons she's learned in the tech industry. Nancy began her journey at Motorola, where she spent 15 years honing her skills and climbing the corporate ladder. She then moved to Citrix, where she faced new challenges and…
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664 Reduce Energy Costs with PC PowerSave
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Uncle Marv sits down with Daniel Ellis, the CEO and founder of PC PowerSave, to discuss the innovative software solution designed to reduce energy consumption and costs for computer systems. Daniel shares his passion for technology and sustainability, detailing his journey from working in IT for a school to developing a prototype that eventually be…
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Introduction: Uncle Marv introduces the episode and the guest, Dave Maik from Defense X. Defense X is a cybersecurity company that participated in the IT Nation Pitch It Accelerator Program. Discussion Highlights: Program Experience: Dave shares his positive experience with the Pitch It program, emphasizing the exposure and growth it provided. Prod…
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662 Streamline Microsoft CSP Billing with Xeneth
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Cameron McFie introduces Xeneth's flagship product, MSPlus, which provides billing automation solutions for managed service providers. The software focuses on two main modules: Microsoft CSP (Cloud Solution Provider) and managed services contracts. MSPlus aims to save MSPs time and money by automating billing processes, particularly for Microsoft 3…
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661 Innovative Cyber Insurance Solutions with SeedPod Cyber
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Uncle Marv sits down with Doug Kreitzberg, the founder and CEO of SeedPod Cyber, to explore the intricacies of cyber insurance tailored for managed service providers (MSPs) and their clients. Doug explains that SeedPod Cyber offers a full-fledged cyber insurance program that protects against various cyber threats, including ransomware attacks, data…
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660 Growing a Successful IT Business: Matt Forman
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Uncle Marv kicks off the show by recounting his travel woes from the previous week, which prevented him from recording the live show. He then introduces his guest, Matt Forman, the owner of Local Circuit IT, a successful MSP based in Denton, Texas. Matt shares his experience of growing his business from a two-person team to a staff of four, emphasi…
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659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionX
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Juan Fernandez, the Global Channel Chief of SuperOps, shares exciting announcements and insights from the Pax8Beyond event in Denver. He reveals that SuperOps has joined the PAX8 Marketplace, becoming the first and only RMM/PSA offering available through the platform. This integration not only streamlines the procurement process for MSPs but also u…
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658 Josh Liberman's Conference Insights; From Pax8Beyond
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Josh Liberman, a veteran conference-goer, shares his insights from attending the Pax8 Beyond conference. He commends the impressive logistical execution and seamless organization of the event, highlighting the vast array of vendors present. Josh emphasizes the significance of discovering new technologies and processes at these conferences, as well …
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657 Malwarebytes Unveils ThreatDown: Enterprise-Class SMB Security Solution
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Brian Kane, representing Malwarebytes, joins the podcast to discuss the company's new product line, ThreatDown, which replaces their previous business offerings. ThreatDown provides a centralized OneView portal for multi-tenant management and security scoring of client environments. The Security Advisor feature in OneView assigns a security score b…
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Connecting Health Issues to Psychological and Relational Patterns with Angela Mazza (Ep. 20)
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Our patterns impact everything in our lives- from our abundance and success, to our relationship and love life, to our health and wellness… It might be obvious that when we have poor habits that our health suffers. But what might not be so obvious is that our emotional and relational habitual patterns also affect our health and wellbeing, and other…
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656 Michelle Ragusa-McBain: SonicWALL's Globetrotting Channel Chief
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Michelle Ragusa-McBain, Global Channel Chief at SonicWALL, joins Uncle Marv at PAX 8 Beyond 24 to discuss the company's recent developments and partner-focused initiatives. SonicWALL's Acquisition of Solutions Granted Michelle shares insights into SonicWALL's acquisition of Solutions Granted, a managed security services provider. The acquisition al…
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655 Ken Patterson's Vision: Building a True MSP Community at Todyl
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In this insightful episode, Ken Patterson, formerly of Pax8, joins Uncle Marv to discuss his new role at Todyl and his vision for building a true community for MSPs. Ken shares his passion for helping MSPs mature and succeed, emphasizing the importance of education over hard selling. He advocates for a more prescriptive approach, akin to doctors, w…
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654 PAX 8 Beyond: Tim Golden Highlights Compliance Scorecard Version 5.0
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Tim Golden, co-founder of Compliance Scorecard, joins Uncle Marv to discuss the latest version 5.0 release of their governance-as-a-service platform. The new release introduces several compliance-focused features to help MSPs better manage risks and compliance requirements for their clients. One of the key new features is the risk register, which a…
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651 Overcoming MSP Security Sales Challenges with HighGround.io
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Episode Sponsor: Thread (www.getthread.com) === Mark Lamb, the founder and CEO of HighGround.io, joins the podcast to discuss his cybersecurity platform designed for IT service providers. HighGround.io is a cybersecurity sales tool that helps MSPs communicate their clients' technology spend, cybersecurity posture, and resilience in a visually appea…
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652 Infima: Automated Security Awareness Training for MSPs
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Episode Sponsor: Thread (www.getthread.com) === Larry Meador, the Channel Chief at Infima, joins the IT Business Podcast to discuss Infima's cybersecurity platform, which offers fully automated security awareness training and phishing simulations tailored for managed service providers (MSPs) and their clients. Infima's platform is built on behavior…
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653 Threat Captain: Bridging the Gap Between Cybersecurity and Financial Risk
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Episode Sponsor: Thread (www.getthread.com) === Adam Anderson, co-founder of Threat Captain, joins the podcast to discuss his company's mission and its participation in the PitchIT accelerator program. Threat Captain is a cybersecurity leadership development company dedicated to bridging the gap between executive leadership and security teams throu…
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650 ComplianceAid: Streamlining Compliance Documentation
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Episode Sponsor: Thread (www.getthread.com) === ComplianceAid is an AI-driven, multilingual cybersecurity compliance platform designed to assist MSPs in offering compliance services to their clients. The platform utilizes a team of AI agents that act as virtual auditors, reading and aligning clients' existing documentation with compliance controls …
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649 Aportio: The AI-Powered Email and Alert Management Game-Changer for MSPs
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Episode Sponsor: Thread (www.getthread.com) === Aportio Technologies is an IT service management startup that offers an AI-powered email and alert management plugin called Inbox Agent. The plugin is designed to help service desk agents work more efficiently by automating mundane tasks, categorizing requests, prioritizing them, and pre-assigning act…
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648 IT Nation 2024: Jeff Bishop Shares ASIO Integration Updates
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Jeff provides an update on the progress of integrating ConnectWise products into the ASIO unified platform. The next wave involves bringing the PSA, CPQ, BrightGauge, ITBoost, SIM, and MDR into ASIO, with a target timeline of Q3 or early Q4. This integration will enable a single ticketing system across all products, streamlining operations for part…
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647 IT Nation Secure: Matt Lee & Bobby Jacobs
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Matt Lee, known as the "most ethical hacker," joins the podcast to discuss the latest trends in cybersecurity. He shares insights on passwordless authentication using pass keys and FIDO protocols, which eliminate the risk of stolen passwords. Biometrics are also becoming more prevalent, combining factors like facial recognition, fingerprints, and b…
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Tim, a combat veteran who has served four tours and spent over five years in war zones, discusses how K9 for Warriors has transformed his life by pairing him with his service dog, Coop. He explains that the organization takes veterans who have become introverted and pairs them with rescued shelter dogs trained to provide companionship and help them…
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645 Gregg Lalle - IT Nation's New General Manager
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Gregg Lalle recently transitioned from leading the international sales teams at ConnectWise to becoming the General Manager of IT Nation. In this role, he aims to make IT Nation more inclusive by welcoming non-ConnectWise partners and vendors to the community. His focus is on growth, business efficiency, leadership development, and promoting health…
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644 The Secret Sauce of IT Nation Evolve Peer Groups
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Andre Gilmore leads the IT Nation Evolve peer groups (formerly HTG peer groups acquired by ConnectWise in 2018) aimed at accelerating the growth of MSP partners. The peer groups are unique in their emphasis on both personal and professional development, creating an environment of closeness and trust where members can have honest discussions and "re…
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643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nation Secure
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Uncle Marv kicks off the episode by introducing Peter Kujawa from Service Leadership, a ConnectWise company that benchmarks MSPs and other tech service providers on their financial and operational performance. Peter explains that Service Leadership has been collecting quarterly data from companies worldwide for 19 years to determine best-in-class m…
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642 Raffael Marty on MSP Cybersecurity: Insights from IT Nation Secure
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Hey folks, Uncle Marv here, coming to you live from IT Nation Secure in Orlando, Florida! In this episode, I had the pleasure of chatting with Raffael Marty, or Raffy as he's known, from ConnectWise. Raffy is the Vice President of Cybersecurity and has been with ConnectWise for three years. We dive deep into the world of cybersecurity, especially f…
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641 MSP Success Story: Unbound Digital
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The episode kicks off with Uncle Marv providing updates on his recent trip to IT Nation Secure and the new podcast sponsor, TruGrid. He then welcomes Jason and Rachel Miller to discuss what makes a successful MSP. The Millers share their experience of renovating their new office building, which was previously the Johnson City Chamber of Commerce bu…
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640 Interviews from Tampa - SuperOps Super Summit
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Uncle Marv here with the scoop from the SuperOps Super Summit. This was a tweener episode, recorded between conferences to give you the inside scoop. First up, I caught up with Arvind, the big boss at SuperOps. He filled me in on the Summit being their 7th event, with a focus on MSP education and networking rather than sales pitches. Arvind shared …
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ASCII was founded in the early 1980s when Alan Weinberger recognized that independent computer dealers and service providers were the smartest people in the industry, acting as trusted advisors to clients. Over 40 years later, that core vision remains - ASCII elevates managed service providers (MSPs) by leveraging the collective power of over 1,300…
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638 Defining Your Ideal Client for Effective MSP Marketing
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Revisiting Strategic Marketing Planning We kick things off by revisiting the concept of having a strategic marketing plan before executing tactics. Tim explains that most businesses get the sequencing wrong - you need to define your target market and ideal clients first, then identify where they are and what messaging will resonate with them. This …
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637 Pax8 Beyond 2024 Preview with Rob Rae
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Catching Up with Rob Rae Rob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's commitment to the MSP channel and the executive team's vision. Pax8 has rapidly expanded to 39 countries with 5,000 partners, giving Rob opportunities to visit places like Lithuania and witness the glo…
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N-able RMM Rant For two straight days, my RMM provider N-Able has been experiencing an SSO issue, preventing me from logging in or properly accessing client devices and endpoints. While I had alternate methods to connect with clients, it was still incredibly frustrating, especially for those who solely rely on the RMM for remote support. I empathiz…
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Parenting Neurodivergent Kids: Transitions, Discipline, and Connection w/ Polina Shkadron (Pt2) (Ep. 18)
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Nobody ever said that being a parent is easy, especially the parent of a neurodivergent child… These children have challenges with emotional regulation, executive function skills, sensory processing, communication, social interactions, impulse control, and balance and coordination to name a few. This is a lot to contend with as a little one and as …
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635 Kaseya's Nadir Merchant - Cooper, Copilot and More
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Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes the importance of building a cohesive ecosystem where different modules work together seamlessly. One of Nadir's key initiatives is the IT Glue Copilot, which leverages AI to automate documentation man…
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634 Uncle Marv Visits Kaseya - Leaves Without Incident
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Marv explains that Kaseya had been inviting him to visit their offices for several months, and he finally accepted their invitation. He clarifies that he was not acquired by Kaseya and that his MSP business and podcast will continue as usual. During the visit, Marv had open and honest discussions with Kaseya representatives. He expressed his experi…
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Cable Testing Tools Rant Uncle Marv expresses his frustration with a managed service provider who used a basic continuity tester for cable runs, leading to connectivity issues. He emphasizes the need for proper cable testing and certification tools, especially for companies offering cabling services. Cutting corners and using inadequate tools refle…
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Tech Talk Tuesday - Taking the Hits and Moving Forward
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By Paco Lebron
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632 Consistent MSP Marketing with Paul Green
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Paul identifies two major mistakes: not doing enough marketing and doing it sporadically. He explains that many MSPs start as technicians who get an "entrepreneurial seizure" and launch their own business, but eventually struggle when referrals dry up and they need to market themselves. The second mistake is running one-off campaigns that fail to g…
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631 Brook Lee Joins ScalePad as Director of Channel Development
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Brook explains that the Director of Channel Development position at ScalePad was an opportunity she couldn't turn down, given the company's leadership, platform, and team. She is excited to work under Eric Torres, VP of Channel, and Luis, Chief Experience Officer, and learn from their expertise in the industry. Her role involves being Torres' right…
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630 I Almost Got Sued as an MSP (And How I Avoided It)
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Uncle Marv and Bradley Gross begin by discussing a recent lawsuit where an MSP was sued by a law firm client for $1 million due to a breach. They note that while the initial news generated a lot of attention, the case has since gone quiet, with no further updates on the court proceedings. Gross suggests that this is likely due to the parties engagi…
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629 Effective MSP Marketing with Taher Hamid
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Taher shares that one of the biggest mistakes MSPs make is trying to skip straight to lead generation without first building a strong inbound marketing foundation. He emphasizes that having a professional, conversion-optimized website, active social media presence, and personal branding are crucial for making a great first impression on potential c…
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