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The Compliance Divas Podcast

Leslie Canham, Mary Govoni, Linda Harvey and Olivia Wann

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Our podcast covers current topics such as infection prevention and control, OSHA and HIPAA compliance for dentistry. We discuss the latest regulatory information, answer frequently asked questions and give suggestions for dental practices to make compliance easy and sustainable.The Compliance Divas are a trusted source for consistent, accurate information based upon current guidelines, standards, science, and recommendations.
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Recently, Walgreens was ordered to pay $205,000 in EEOC pregnancy and disability discrimination. This podcast focuses on dealing with pregnant workers, especially clinical personnel such as assistants, hygienists, and dentists who are working hands-on with patients day-to-day. American Dental Association Pregnancy Tips: https://www.ada.org/resource…
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Since mid-March, the CDC has issued several health alerts through its Health Alert Network (HAN). The most recent concerns are the increased number of tuberculosis cases in the U.S., a virulent form of meningococcal disease, and Avian Flu' which are all infectious respiratory diseases. Learn what dental teams need to know and how to protect from th…
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Nitrous Oxide (N2O) sedation relieves anxiety and makes dental visits relaxing, even enjoyable. If your practice isn’t utilizing N20 sedation, The Divas provides insights on the many benefits. And for those already using N2O, how confident are you in your maintenance protocols for delivery systems, tubing, and nasal masks? The Compliance Divas are …
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The Divas continue to celebrate Dental Assistant Recognition Week (DARW) this month with Sherrie Busby, EDDA, CDSO, CDIPC from Heartland Dental. Check out this episode to learn about Sherrie's successful career in the DSO world. Sherrie's experience mentoring and training dental assistants across the country will inspire you to continue growing and…
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On March 21, 2024, the CDC issued a health alert through its Health Alert Network, regarding the growing number of measles cases throughout the U.S. The Divas discuss signs and symptoms of measles, the potentially serious effects of measles infections and the potential hazards to members of the dental team. CDC Measles Cases and Outbreaks https://w…
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In an earlier podcast, the Divas discussed the new Corporate Transparency Act that went into effect January 1, 2024. Recently, the constitutionality of this new federal law was challenged in an Alabama federal court. This may leave you wondering if you should comply or not, so don't miss this important update! Cooley Law Firm: https://bit.ly/3IL6L4…
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Learn about OSHA citations issued in dentistry and how you can avoid them. The Divas discuss real violations they have seen so you can avoid costly fines. Be safe by avoiding these bloopers in your practice. Sharps Whistle-blower Boston, Mass. https://www.osha.gov/news/newsreleases/region1/04082015 Top ten OSHA Violations https://bit.ly/3x2KE6U Scr…
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Special guest, Julie Varney, CDA, RDA joins the Divas in honor of Dental Assistant Recognition Week (DARW). March 3–9, 2024 has been designated by the American Dental Assistants Association as the time to acknowledge and recognize this very special, multi-talented member of the dental team. Resources: American Dental Assistants Association (ADAA): …
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Have you ever received a request for patient information from a third party and wondered if it was valid? When and what patient information to share with third parties who request records can be confusing. In this episode, the Divas simplify release of information under the HIPAA Privacy Rule. Treatment/Payment/Healthcare operations: https://bit.ly…
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Preparing and conducting effective safety meetings is critical to maintaining a culture of safety in your dental practice. Boring, ill-prepared meetings lead the team to believe their valuable time was wasted. This episode helps our listeners to prepare and conduct effective meetings that will contribute to your practice's safety and overall succes…
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The Divas take a break from compliance to discuss the importance of being proactive about your health. Our special guest, Dr. Uche Odiatu is beloved in the dental profession as a wellness expert. Join us as he shares his 5 pillars of health. Resources: Dr. Uche's website: www.druche.com Dr. Uche Odiatu - When Less Exercise is More https://www.theco…
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Are you confused in making the determination of whether an individual is an independent contractor or an employee. For example, often a hygienist is misclassified as an independent contractor. The US Department of Labor announced its new final rule providing clarification on classification. Tune into this episode to see if this rule changes the int…
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On January 9, 2024, CAL-OSHA updated the non-emergency COVID-19 standard. Tune in to find out what employers and dental teams need to know about the changes, and what dental teams must do if they have COVID-19 symptoms or test positive for COVID-19. Resources: CAL-OSHA Fact Sheet: Update: COVID-19 Prevention - Non-Emergency Regulation What Employer…
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The Corporate Transparency Act, which took effect on Jan. 1, 2024 is meant to fight financial crimes, such as tax fraud and money laundering through shell corporations. The Act requires businesses and beneficial owners of these businesses to file a report with the Financial Crimes Enforcement Network (FinCEN) by the end of 2024. The Divas will disc…
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The Office of Inspector General (OIG) recently issued an updated General Compliance Program Guidance. This is an important area of compliance that all dental offices need to be aware of. It includes fraud, waste and abuse as well as HIPAA. Tune into this episode to ensure your practice is up-to-date. OIG General Compliance Program Guidance: https:/…
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Join the Compliance Divas for a conversation with Dayna Johnson, Dentrix trainer extraordinaire and founder of Novonee. Dayna shares her expertise with practice management software utilization related to HIPAA and OSHA compliance and data integration. Dayna Johnson's website: https://novonee.com/ https://www.thecompliancedivas.com…
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In recent months, there's been a keen interest in dental unit water lines and the quality of water used in patient care. Another concerning area risk to patients in every dental practice is the back flow that occurs in the evacuation lines. In this episode, the Divas discuss the significance of this risk and offer practical tips and product solutio…
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As we approach the end of the year and embark on the New Year, it's time to ensure we have accomplished key areas of compliance related to OSHA and HIPAA. In this episode, the Divas discuss the top 20 OSHA/HIPAA reminders to help you stay current in your dental practice. Resources: CDC Infection Prevention Checklist https://www.cdc.gov/oralhealth/i…
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The Compliance Divas are committed to highlight only products and services that meet regulatory compliance and CDC Guidelines for Best Practices in Infection Control and Safety. As we come to the end of the year, The Divas want to thank our 2023 Sponsoring Partners by bringing you a recap the products and services they offer to help Dental Practice…
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On Dec. 14, 2023, the CDC issued an alert about respiratory viruses that are rapidly increasing across the U.S., and that immunization for respiratory infections are very low for the 2023-2024 winter season. Find out what dental teams can do to help stop the spread and protect themselves and patients during dental procedures. Resources: CDC Health …
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Christmas time is fast approaching. This episode answers questions on whether or not to serve alcohol at your Christmas office party, how to compensate employees for the holidays and days the office is closed, and a discussion on how to create a Christmas or end-of-the year bonus. Olivia Wann, Esq. blog: https://bit.ly/3RoA4O6 DOL and Overtime-Sala…
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Whether you are looking for an easier way to enjoy hot coffee and not stain your teeth or helping patients with swallowing issue, Sipify is the creative invention that solves those dilemmas. Tune into this episode to meet Alice Stone the creator of Sipify and learn how it can benefit special needs patients as well as saving your smile from stain. S…
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Have you ever thought about the non-patient care items you may touch during a procedure or even the possibility of contaminating yourself when removing contaminated PPE? You may unknowingly be spreading contamination throughout the office. Check out this episode for key reminders, tip, and resources for the entire team. Resources: CDC Guideline for…
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Thanksgiving is around the corner! In this episode, the Divas express their gratitude with special tips for our listeners along with a Thanksgiving trivia question. The trivia question is posed at the end of the podcast with directions to enter for a Divas surprise gift. Happy Thanksgiving! CDC Gratitude Works https://www.buzzsprout.com/1774326/139…
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This timely episode will familiarize you with cyber security in healthcare and how you can minimize your risk against online threats. It's hard to recover financially from a cyber attack. The Divas interview cyber expert, Alex Berta. Tune in to learn how you can help protect your practice! Cybersecurity & Infrastructure Security Agency (CISA)- Cybe…
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Compliance takes many forms. In this episode, the Divas discuss compliance with the requirement to complete an I-9 form on all new hires. Recently, this federal form was updated, so tune in to learn what you should be doing in your practice. U.S. Citizenship and Immigration Services I-9 Update Information: https://bit.ly/46JNXNs New I-9 form downlo…
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The CDC states that multidrug-resistant organisms (MDROs) are continuing to develop and spread in healthcare settings throughout the U.S. This can have a direct implication for your practice when it comes to the products you use to clean and disinfect patient appliances. Tune into this episode to see how the Armis Biopharma company is creating the …
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Often when new offices are designed or older offices are remodeled, much of the emphasis is placed on the aesthetics of the building. This episode gleans the perspective of designing a compliant office from our Compliance Divas. Sterilization Area https://bit.ly/3rWdoMR Sterile Supplies https://bit.ly/3QvHDU3 Storage of Medical Supplies https://bit…
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Whistleblowing occurs in many different industries across the globe and most definitely occurs dentistry as well. It's something not to be taken lightly. In this episode, the Divas discuss what it is and what can trigger whistleblowing. And most importantly, identify steps to prevent whistleblowing in your office or organization. Dental Whistleblow…
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Whether you are the office manager or the infection control coordinator, it is challenging to keep up with regulatory information and maintain the documentation required to be in compliance with OSHA regulations and CDC guidelines. Creating systems is a key to greater efficiency and consistence in dental practices. This episode will explore the opt…
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Dental practices and team members must always be vigilant about the potential for transmission of respiratory and other infectious diseases while caring for patients. This episode will update listeners on the September updates from the CDC on COVID-19, RSV and Influenza. Stay in the know with The Compliance Divas! CDC Respiratory Virus Updates http…
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Join the Divas as they discuss Dental Infection Control Awareness Month (DICAM) with Michelle Lee, Executive Director of the Organization for Safety Asepsis and Prevention (OSAP). Learn more about DICAM and the amazing resources of OSAP. And take advantage of a 50% off for you first year's membership with the code: OSAPgo50. https://www.thecomplian…
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When dental professionals need practical information on dental infection control and safety, they turn to OSAP. Members can download checklists, tool kits and access FAQs. In this episode, the Divas interview Nancy Dewhirst, RDH the editor of OSAP's publication titled ICIP to learn why this is a MUST HAVE/MUST READ newsletter. Resources: Organizati…
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In the episode, the Divas welcome special guests from the Dental Assisting National Board to celebrate their 75th year along with DICAM. Learn about all the exciting courses and events with DANB and the DALE Foundation. This is one episode everyone in your office will want to hear! DANB: https://www.danb.org DALE Foundation: https://www.dalefoundat…
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What is the one item you aren't sterilizing after each patient and should be? The is one item that you use for every patient that really should be sterilized and not just wiped or sprayed to disinfect. The Divas celebrate Dental Infection Control Awareness Month with Crystal Genics to discuss autoclavable air/water syringes. Resources: FDA - letter…
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The X-ray Apron in your Dental Practice is subject to wear and tear. Do you know how to inspect your apron for internal compromise? Do you store the apron properly, to prevent damage? This episode will provide do's and don'ts and tips to extend the life and usefulness of your apron. Resources: Kerr Total Care - Wall mount X-ray Apron Hanger https:/…
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All dental practices are subject to safety inspections of their radiography equipment. Each state determines the frequency of the inspections, and the safety requirements. Learn how to access your state's requirements, and be prepared when the inspector walks in the office and feel confident that your equipment will pass inspection. EPA Radiation P…
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How do you lead your team on OSHA and Infection Control when no one wants to follow? Even if most team members buy in, one non compliant or defiant employee can jeopardize safety for patients and rest of the team. The right message delivered the right way can turn even the most resistant team member into an OSHA and Infection Control Super Star. Co…
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In this episode, the Compliance Divas interview the well-known dental litigator, attorney Ed Zinman. He was a former dentist, periodontist and highly successful litigator in California. You don't want to miss this segment to learn what caused dentists to be sued and how you can avoid these same blunders. A Dentist's Guide to the Law: https://bit.ly…
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No one wants to face regulatory compliance fines or have to defend a law suit. It boils down to risk - how you effectively manage risk. Risk assessments identify the need for efficiency and incorporate change. Risk assessments help gather data to prioritize risks, optimize our readiness and protect our dental practice, and on a personal level - pro…
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The Compliance Divas bring another episode of infectious disease updates that may affect dental patients and teams. Learn about updates to MRSA guidance, the new RSV vaccine and cases of locally acquired (non-travel related) in the U.S., and more. Resources: CDC Resources on https://www.cdc.gov/mrsa/index.htmlMRSA SHEA Updated guidance on MRSA http…
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The CDC is now monitoring a new concerning pathogen--the Candida Auris fungus. Candida Auris or C. Auris is concerning due to it's rapid transmission and the fact that it multi-drug resistant. This episode will raise your awareness of C. Aurus in dental settings and provide practical advice to be sure your current surface disinfectant will kill thi…
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This episode is the second part of episode #106 - Emergency Evacuation Planning. As workplace violence, especially domestic violence and active shooter incidents are increasing, the Dept. of Homeland Security, the FBI and OSHA are encouraging all employment settings to have an emergency action plan place. The Divas will discuss the philosophy of Ru…
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Dental practices are responsible for ensuring that the treatment water from their dental units is safe for patients and the dental team. The key to managing the dental unit water quality is to establish a protocol and follow it consistently. This episode examines all of the components of a successful water quality management protocol. CDC Guideline…
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Recent dealings with the Office of Civil Rights' HIPAA investigator provides insight on some of the first things the investigative lawyer looks for. This episode will assist you in making sure you have basic elements in place for the HIPAA Privacy Rule, such as the Notice of Privacy Practices. How to make a complaint: https://bit.ly/3JGWg35 Model N…
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Staying current with new technology and products that enhance and/or improve infection control and patient safety is a must! In this episode, the Divas discuss the latest technology, research and products presented at the annual OSAP conference. This episode will have an immediate impact on infection control processes and safety in your office or o…
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Do you use DEA controlled substances or pharmaceutical medications in your practice? Not sure? Our guest speakers from Health First will review the difference in the various pharmaceutical medications in dental settings along with the proper tracking and disposal of these items. Listen in and take away best practices for managing narcotics and phar…
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On 5/11/23 the CDC released updated guidance on ventilation in buildings, including healthcare facilities. This episode discusses these guidelines and how they apply to dental practice settings, including such topics as air exchanges per hour (ACH), HVAC settings and filtration and the use of HEPA air purification devices. Recources: CDC Improving …
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After being detected in May 2022, U.S. Mpox cases increased rapidly, peaking in August of 2022. In 1 year, more than 30,000 cases were reported. DHCP need to be well versed on the trending infectious disease outbreaks so they can answer questions from patients who may be concerned. CDC and M-pox https://www.cdc.gov/poxvirus/mpox/index.html MMWR - T…
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