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The Compliance Divas Podcast

Leslie Canham, Mary Govoni, Linda Harvey and Olivia Wann

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Our podcast covers current topics such as infection prevention and control, OSHA and HIPAA compliance for dentistry. We discuss the latest regulatory information, answer frequently asked questions and give suggestions for dental practices to make compliance easy and sustainable.The Compliance Divas are a trusted source for consistent, accurate information based upon current guidelines, standards, science, and recommendations.
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The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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Sterilization monitoring, known as spore testing, is a key element in quality assurance for instrument sterilization. Join the Divas for a lively discussion about protocols to follow if a spore test fails, comparison of in-office vs. mail testing, developing a mediation plan and much more. Resources: CDC Best Practices for Sterilization Monitoring …
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Earlier this year, Change Healthcare, a division of United Health Group, experienced a security breach that affected many dental practices in the U.S. The Protected Health Information of numerous patients was exposed in the breach. Join the Divas as we discuss how the investigation is progressing, and what dental practices need to know about patien…
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Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Manager of Customer Enablement, Andrea Beidl.We'll learn about her background, why she joined KaiNexus, and what appealed to her during the recruiting and interviewing process. Learn a little about her onboarding process -- and what she thinks are the best things and the …
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It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban.Learn more about our webinars: https://www.kainexus.com/webinars It's time for another lively and informative "Ask Us Anything!" webinar. This tim…
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Join us for another exciting and insightful "Ask Us Anything!" webinar featuring the KaiNexus Lean Strategy team. This interactive session is scheduled for June 20 from 2:00 - 3:00 ET. Register here Presenters: Linda Vicaro Lynn Howell Host and Moderator: Mark Graban In this live event, our experts will tackle your questions about continuous improv…
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Since the COVID pandemic, online education is every popular. Flexibility and affordability is highly desirable. In-person education remains a valuable component to training. Explore the options and benefits of online and in-person training and CE with the Compliance Divas. Resources: American Dental Association (ADA) - List of State Dental Boards h…
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Blog post link Gemba walks have become a widely adopted management technique. Leaders gain valuable insights into organizational value flow and often discover improvement opportunities by directly visiting the work environment. This collaborative approach involves employees sharing details about their tasks and the reasons behind them. Why are Gemb…
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For 40 years the Organization for Safety, Asepsis and Prevention (OSAP) has been the global leader for the Safest Dental Visit. In this episode, the Divas share updates from the recent conference. And be sure to listen in for OSAP's big rebranding announcement! Association for Dental Safety: https://www.osap.org/ Rebranding video: https://bit.ly/3y…
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Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Vice President of Marketing, Josh Feldman. We'll learn about his background, why he joined KaiNexus, and why he moved from Chicago. Is he is Cubs fan or a White Sox fan? And what does his think about Chicago pizza? The answer may surprise you. Learn more about KaiNexus: h…
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By making small changes, you can make a big difference for patients with special needs and their families. Every community has patients with autism, and everyone with autism needs a dentist. In this episode, the Divas share ideas and resources when caring for patients with Autism. Centers for Disease Control and Prevention. (2023, April 4). Data & …
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The blog post James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their book, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, is considered by some to be the bible of Lean Manufacturing. It was initially published in 1996 based on their in-depth study of…
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Watch the recording and more info This was presented on May 30, 2024 by Dr. William HarveyEnterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and pro…
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Chemical Inventory Lists are one of the most misunderstood requirements of OSHA's Hazard Communication List. Is your Chemical Inventory List compliant? Listen in as the Divas explain in more detail. Guidance for Hazard Determination: https://www.osha.gov/hazcom/ghd053107#documentation Haz Com Compliance Directives: https://www.osha.gov/sites/defaul…
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Register to attend the webinar or view the recording Presented by Dr. William Harvey on May 30, 2024, 1 pm ET. Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving the…
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Is using your personal cell phone for work-related tasks possibly a HIPAA violation? This week the Divas discuss the pros and cons of using a personal device for work and what you should do to be compliant. HealthIt: Managing Mobile Devices in Your Healthcare Organization: https://www.healthit.gov/sites/default/files/fact-sheet-managing-mobile-devi…
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Someone Enters your practice who is hostile, angry, making threats and/or brandishing a weapon. What would you do? How can you prepare as a team for a potential situation like this? The Divas discuss recent incidents of workplace violence in dentistry and what every team needs to know to be prepared. It could save your life! OSHA General Duty Claus…
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How would you like to know the results of your dental unit waterlines in 15minutes? No more waiting days to find out if the water you are using during patient care is actually safe for patients. Check out the Sterisil FastCheck15 today! Solmetex: https://solmetex.com/sterisil-product-series/ https://www.thecompliancedivas.com…
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Link to the blog post James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their book, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, is considered by some to be the bible of Lean Manufacturing. It was initially published in 1996 based on their in-depth …
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Read the blog post Maybe Albert Einstein was talking about continuous improvement when he said, “Not everything that can be counted counts, and not everything that counts can be counted.” We couldn’t have said it better ourselves. Too often, we see organizations struggling to measure only those things that can be tied to a dollar amount and they, u…
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Presented by Elizabeth ChaseView slides and videoJoin us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public library in Texas, a 158,000-square-foot library (in a repurposed rocket factory).Covering everything from creating a Lean training curriculum to specific exampl…
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Technology is not only impacting sterilization centers, it's also impacting many lab procedures. This in turn impacts worker safety and compliance. Has your lab undergone a "makeover" recently with newer products and devices? If so, check out this episode of the Compliance Divas. CDC Guidelines: https://www.cdc.gov/mmwr/PDF/rr/rr5217.pdf From Polic…
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Read the blog post The renowned football coach and philosopher, Vince Lombardi, once said, “Perfection is unattainable, but if we chase perfection, we catch excellence.” That’s the mindset of a Lean organization. There’s a bedrock belief that every process, investment, employee, or action should directly translate to value for the customer with no …
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Recently, Walgreens was ordered to pay $205,000 in EEOC pregnancy and disability discrimination. This podcast focuses on dealing with pregnant workers, especially clinical personnel such as assistants, hygienists, and dentists who are working hands-on with patients day-to-day. American Dental Association Pregnancy Tips: https://bit.ly/3xEAgmh EEOC …
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Register for the webinar Join Mark Graban as he hosts Elizabeth Chase to preview her webinar... April 24 from 1:00 pm - 2:00 pm ET Presented by Elizabeth Chase One City’s (and Library’s) Lean Story… Abridged Join us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public l…
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Since mid-March, the CDC has issued several health alerts through its Health Alert Network (HAN). The most recent concerns are the increased number of tuberculosis cases in the U.S., a virulent form of meningococcal disease, and Avian Flu' which are all infectious respiratory diseases. Learn what dental teams need to know and how to protect from th…
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Find the blog post and the infographic Written by Danielle Yoon, read by Mark Graban. The post starts: Manufacturers of all kinds seek to achieve continuous quality improvement because it ensures the consistency of products delivered to customers and protects against the competition. It also paves the path to compliance with industry-specific stand…
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Nitrous Oxide (N2O) sedation relieves anxiety and makes dental visits relaxing, even enjoyable. If your practice isn’t utilizing N20 sedation, The Divas provides insights on the many benefits. And for those already using N2O, how confident are you in your maintenance protocols for delivery systems, tubing, and nasal masks? The Compliance Divas are …
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The Divas continue to celebrate Dental Assistant Recognition Week (DARW) this month with Sherrie Busby, EDDA, CDSO, CDIPC from Heartland Dental. Check out this episode to learn about Sherrie's successful career in the DSO world. Sherrie's experience mentoring and training dental assistants across the country will inspire you to continue growing and…
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On March 21, 2024, the CDC issued a health alert through its Health Alert Network, regarding the growing number of measles cases throughout the U.S. The Divas discuss signs and symptoms of measles, the potentially serious effects of measles infections and the potential hazards to members of the dental team. CDC Measles Cases and Outbreaks https://w…
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Welcome to the KaiNexus Continuous Improvement Podcast. Today, we're excited to host Greg Jacobson, a lean thinker, and an inspiring visionary who has made significant strides in propagating the lean approach in the healthcare sector and beyond. Learn more about KaiNexicon In this captivating dialogue, Mark Graban helps unravel the remarkable journ…
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Video, slides, and more Presented by Tracy Defoe How do you develop coaching skills in yourself and others? Why would you want to? Everyone who manages people is asked to coach. Most of us think we are good at it. If you were lucky enough to learn how to develop and coach people because you were coached well from the start of your career, you are u…
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In an earlier podcast, the Divas discussed the new Corporate Transparency Act that went into effect January 1, 2024. Recently, the constitutionality of this new federal law was challenged in an Alabama federal court. This may leave you wondering if you should comply or not, so don't miss this important update! Cooley Law Firm: https://bit.ly/3IL6L4…
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Read the blog post We often describe Kaizen as a way of looking at the world rather than a prescription for how to achieve positive change. Kaizen thinkers seek to make small changes to operations daily in search of higher quality, more efficiency, and less waste. But because the concept of Kaizen is so philosophical, it can be a challenge for peop…
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Learn about OSHA citations issued in dentistry and how you can avoid them. The Divas discuss real violations they have seen so you can avoid costly fines. Be safe by avoiding these bloopers in your practice. Sharps Whistle-blower Boston, Mass. https://www.osha.gov/news/newsreleases/region1/04082015 Top ten OSHA Violations https://bit.ly/3x2KE6U Scr…
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To be presented March 21 from 1:00 pm - 2:00 pm ETThis is a quick preview where host Mark Graban, a senior advisor with KaiNexus, chats with webinar presenter Tracy Defoe. Registration LinkWebinar Description:How do you develop coaching skills in yourself and others? Why would you want to?Everyone who manages people is asked to coach. Most of us th…
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The blog post Ecologists and other environmentally aware people often talk about the goal of "Zero Waste." But, of course, that's an outstanding goal for business as well. Reducing waste is at the heart of the Lean business methodology. The purpose of Lean is to spend more of your time creating value for customers by reducing or eliminating everyth…
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Special guest, Julie Varney, CDA, RDA joins the Divas in honor of Dental Assistant Recognition Week (DARW). March 3–9, 2024 has been designated by the American Dental Assistants Association as the time to acknowledge and recognize this very special, multi-talented member of the dental team. Resources: American Dental Assistants Association (ADAA): …
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Have you ever received a request for patient information from a third party and wondered if it was valid? When and what patient information to share with third parties who request records can be confusing. In this episode, the Divas simplify release of information under the HIPAA Privacy Rule. Treatment/Payment/Healthcare operations: https://bit.ly…
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The blog postCompanies dedicated to the practice of continuous improvement invest a lot of time and resources into training their employees and creating a culture centered around positive change. One way to make this easier and to smooth the path to improvement is to hire people who already have the right mindset.Bringing up continuous improvement …
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In the last episode of the series, we're talking workplace adjustments (accommodations). We're joined by PwC graduate apprentice Morgan McArthur and Graeme Crook, from PwC's IT and digital accessibility team. Morgan tells us about the impact of her multiple disabilities including dyslexia and a recent ADHD diagnosis, on her university study and wor…
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Preparing and conducting effective safety meetings is critical to maintaining a culture of safety in your dental practice. Boring, ill-prepared meetings lead the team to believe their valuable time was wasted. This episode helps our listeners to prepare and conduct effective meetings that will contribute to your practice's safety and overall succes…
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The Divas take a break from compliance to discuss the importance of being proactive about your health. Our special guest, Dr. Uche Odiatu is beloved in the dental profession as a wellness expert. Join us as he shares his 5 pillars of health. Resources: Dr. Uche's website: www.druche.com Dr. Uche Odiatu - When Less Exercise is More https://www.theco…
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Read the blog post Written by Maggie Millard, read by Mark Graban Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You may be familiar with Six Sigma, Kaizen, Lean, Toyota Production System, and others. Although these methodologies differ, the foundation of each o…
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Are you confused in making the determination of whether an individual is an independent contractor or an employee. For example, often a hygienist is misclassified as an independent contractor. The US Department of Labor announced its new final rule providing clarification on classification. Tune into this episode to see if this rule changes the int…
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View video, slides, and more Operations science describes the fundamental relationships that drive operations performance. However, the concepts are not widely understood or applied properly. Join us for this webinar with Ed Pound, Managing Director of the Operations Science Institute to: Learn a fundamental, expensive problem that plagues nearly a…
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On January 9, 2024, CAL-OSHA updated the non-emergency COVID-19 standard. Tune in to find out what employers and dental teams need to know about the changes, and what dental teams must do if they have COVID-19 symptoms or test positive for COVID-19. Resources: CAL-OSHA Fact Sheet: Update: COVID-19 Prevention - Non-Emergency Regulation What Employer…
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TRIGGER WARNING: This episode talks about the loss of a child and bereavement in general. This is the second of a two-part episode, where Chantel Emery, (BDF Advice Service Officer) who has lived experience of disability and Karan Snuggs (BDF Business Partner) who originally trained as a nurse and bereavement counsellor, join Lucy and Dan to talk a…
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From this video, Jeff Roussel (chief revenue officer) and Greg Jacobson (co-founder and CEO) discuss the culture at KaiNexus. Learn more about jobs at KaiNexus In this enlightening episode of the KaiNexus Continuous Improvement Podcast, join Jeff Roussel and Greg Jacobson for a deep dive into the unique corporate ethos of Kinexis. Discover how this…
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