Best Linda Harvey Podcasts (2024)

1
Process Improvement Techniques for Operational Excellence 18:29

6h ago18:29

18:29

Link to the blog post Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging to keep them all in mind when deciding how to execute an opportunity for improvement or address a difficult challenge. Most organizations don't use all of these techniques simultaneously, …

1
#169 Say What? Tips for Accommodating Patients Who Are Deaf or Heard of Hearing 19:59

9h ago19:59

19:59

You likely have Patients who are deaf or hard of hearing in your practice. Mis-understanding recommended dental care can lead to poor outcomes. The Divas discuss patient’s rights, the dentist’s obligations, and effective communicate skills. The podcast will address hearing issues that can develop for dental team members exposed to noises in the den…

1
[Preview] Leveraging a Strategy to Execution Framework: A Journey of Transformation 7:52

5h ago7:52

7:52

Register hereIn this video, Mark Graban (webinar host from KaiNexus) talks with Karen Friedenberg about her webinar.Scheduled for: July 23 from 1:00 pm - 2:00 pm ETPresented by Karen FriedenbergWhat is a Strategy to Execution Framework? How can this be leveraged to achieve sustainable business results?Learn more about how to execute a journey of Tr…

1
Kaizen Event Planning in 7 Simple Steps 6:27

2d ago6:27

6:27

Read the blog post Here at KaiNexus, we get the opportunity to chat with organizations across all industries and write about many different continuous improvement tools and techniques they use. Lately, I’ve been thinking about two things that most have in common. First, the tools they use are generally simple but not easy. And second, the key to su…

1
#168 Is Your Practice Compliant with the New Section 1557 Rule of the ACA? 20:02

8d ago20:02

20:02

Section 1557 of the Affordable Care Act (ACA) is intended to advance health care equity and reduce disparities in health care that may occur through discriminatory practices, or the inability of health care providers to communicate effectively with patients with Limited English Proficiency (LEP). In this episode the Divas discuss what dental practi…

1
#167 Sterilization Monitoring Failures - Tips for Successful Remediation 20:44

12d ago20:44

20:44

Sterilization monitoring, known as spore testing, is a key element in quality assurance for instrument sterilization. Join the Divas for a lively discussion about protocols to follow if a spore test fails, comparison of in-office vs. mail testing, developing a mediation plan and much more. Resources: CDC Best Practices for Sterilization Monitoring …

1
#166 The Latest News About the Change Healthcare Security Breach 9:51

17d ago9:51

9:51

Earlier this year, Change Healthcare, a division of United Health Group, experienced a security breach that affected many dental practices in the U.S. The Protected Health Information of numerous patients was exposed in the breach. Join the Divas as we discuss how the investigation is progressing, and what dental practices need to know about patien…

1
Why Did You Join KaiNexus? Andrea Beidl, Manager of Customer Enablement 10:00

18d ago10:00

10:00

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Manager of Customer Enablement, Andrea Beidl.We'll learn about her background, why she joined KaiNexus, and what appealed to her during the recruiting and interviewing process. Learn a little about her onboarding process -- and what she thinks are the best things and the …

1
Webinar: Ask Us Anything! The KaiNexus Lean Strategy Team - Linda Vicaro, Lynn Howell, Mark Graban 1:00:10

27d ago1:00:10

1:00:10

It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban.Learn more about our webinars: https://www.kainexus.com/webinars It's time for another lively and informative "Ask Us Anything!" webinar. This tim…

1
Ask Us Anything! KaiNexus Lean Strategy Team [Webinar Preview] 5:08

24d ago5:08

5:08

Join us for another exciting and insightful "Ask Us Anything!" webinar featuring the KaiNexus Lean Strategy team. This interactive session is scheduled for June 20 from 2:00 - 3:00 ET. Register here Presenters: Linda Vicaro Lynn Howell Host and Moderator: Mark Graban In this live event, our experts will tackle your questions about continuous improv…

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#165 - CE for Compliance - Live or Online? 16:31

27d ago16:31

16:31

Since the COVID pandemic, online education is every popular. Flexibility and affordability is highly desirable. In-person education remains a valuable component to training. Explore the options and benefits of online and in-person training and CE with the Compliance Divas. Resources: American Dental Association (ADA) - List of State Dental Boards h…

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Why Gemba Walks Matter & How to Make Them Work 21:47

25d ago21:47

21:47

Blog post link Gemba walks have become a widely adopted management technique. Leaders gain valuable insights into organizational value flow and often discover improvement opportunities by directly visiting the work environment. This collaborative approach involves employees sharing details about their tasks and the reasons behind them. Why are Gemb…

1
#164 OSAP/ADS 2024 Annual Conference Review 18:58

1M ago18:58

18:58

For 40 years the Organization for Safety, Asepsis and Prevention (OSAP) has been the global leader for the Safest Dental Visit. In this episode, the Divas share updates from the recent conference. And be sure to listen in for OSAP's big rebranding announcement! Association for Dental Safety: https://www.osap.org/ Rebranding video: https://bit.ly/3y…

1
Why Did You Join KaiNexus? Josh Feldman, VP of Marketing 7:45

1M ago7:45

7:45

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Vice President of Marketing, Josh Feldman. We'll learn about his background, why he joined KaiNexus, and why he moved from Chicago. Is he is Cubs fan or a White Sox fan? And what does his think about Chicago pizza? The answer may surprise you. Learn more about KaiNexus: h…

1
#163 Accommodating Patients with Autism 17:20

1M ago17:20

17:20

By making small changes, you can make a big difference for patients with special needs and their families. Every community has patients with autism, and everyone with autism needs a dentist. In this episode, the Divas share ideas and resources when caring for patients with Autism. Centers for Disease Control and Prevention. (2023, April 4). Data & …

1
Quick Guide: Process Thinking in Operations Management 11:18

1M ago11:18

11:18

The blog post James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their book, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, is considered by some to be the bible of Lean Manufacturing. It was initially published in 1996 based on their in-depth study of…

1
[Webinar] Enterprise Excellence is Inclusive Excellence - William Harvey 58:49

2M ago58:49

58:49

Watch the recording and more info This was presented on May 30, 2024 by Dr. William HarveyEnterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and pro…

1
#162 What exactly is a Chemical Inventory List? 20:40

2M ago20:40

20:40

Chemical Inventory Lists are one of the most misunderstood requirements of OSHA's Hazard Communication List. Is your Chemical Inventory List compliant? Listen in as the Divas explain in more detail. Guidance for Hazard Determination: https://www.osha.gov/hazcom/ghd053107#documentation Haz Com Compliance Directives: https://www.osha.gov/sites/defaul…

1
[Preview] Enterprise Excellence is Inclusive Excellence with Dr. William Harvey 6:50

2M ago6:50

6:50

Register to attend the webinar or view the recording Presented by Dr. William Harvey on May 30, 2024, 1 pm ET. Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving the…

1
#161 Cell Phones & HIPAA Violations in Dentistry 27:51

2M ago27:51

27:51

Is using your personal cell phone for work-related tasks possibly a HIPAA violation? This week the Divas discuss the pros and cons of using a personal device for work and what you should do to be compliant. HealthIt: Managing Mobile Devices in Your Healthcare Organization: https://www.healthit.gov/sites/default/files/fact-sheet-managing-mobile-devi…

1
#160 Violent Incidents in the Dental Workplace - Are You Prepared? 29:06

2M ago29:06

29:06

Someone Enters your practice who is hostile, angry, making threats and/or brandishing a weapon. What would you do? How can you prepare as a team for a potential situation like this? The Divas discuss recent incidents of workplace violence in dentistry and what every team needs to know to be prepared. It could save your life! OSHA General Duty Claus…

1
#159 A Game Changing Announcement for Your Practice 26:53

3M ago26:53

26:53

How would you like to know the results of your dental unit waterlines in 15minutes? No more waiting days to find out if the water you are using during patient care is actually safe for patients. Check out the Sterisil FastCheck15 today! Solmetex: https://solmetex.com/sterisil-product-series/ https://www.thecompliancedivas.com…

1
Quick Guide: Process Thinking in Operations Management 11:08

3M ago11:08

11:08

Link to the blog post James Womack and Dan Jones are the founders of the Lean Enterprise Institute and the Lean Enterprise Academy (UK), respectively. Their book, Lean Thinking: Banish Waste and Create Wealth in Your Corporation, is considered by some to be the bible of Lean Manufacturing. It was initially published in 1996 based on their in-depth …

1
6 Essential Continuous Improvement Metrics That Matter 7:15

3M ago7:15

7:15

Read the blog post Maybe Albert Einstein was talking about continuous improvement when he said, “Not everything that can be counted counts, and not everything that counts can be counted.” We couldn’t have said it better ourselves. Too often, we see organizations struggling to measure only those things that can be tied to a dollar amount and they, u…

1
[Webinar] Lean: From Theory to Practice - One City’s (and Library’s) Lean Story… Abridged 1:00:20

3M ago1:00:20

1:00:20

Presented by Elizabeth ChaseView slides and videoJoin us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public library in Texas, a 158,000-square-foot library (in a repurposed rocket factory).Covering everything from creating a Lean training curriculum to specific exampl…

1
#158 Dental Lab Makeover 19:41

3M ago19:41

19:41

Technology is not only impacting sterilization centers, it's also impacting many lab procedures. This in turn impacts worker safety and compliance. Has your lab undergone a "makeover" recently with newer products and devices? If so, check out this episode of the Compliance Divas. CDC Guidelines: https://www.cdc.gov/mmwr/PDF/rr/rr5217.pdf From Polic…

1
12 Characteristics of a Lean Organization 6:52

3M ago6:52

6:52

Read the blog post The renowned football coach and philosopher, Vince Lombardi, once said, “Perfection is unattainable, but if we chase perfection, we catch excellence.” That’s the mindset of a Lean organization. There’s a bedrock belief that every process, investment, employee, or action should directly translate to value for the customer with no …

1
#157 Dealing with Pregnant Workers in a Dental Office 19:27

3M ago19:27

19:27

Recently, Walgreens was ordered to pay $205,000 in EEOC pregnancy and disability discrimination. This podcast focuses on dealing with pregnant workers, especially clinical personnel such as assistants, hygienists, and dentists who are working hands-on with patients day-to-day. American Dental Association Pregnancy Tips: https://bit.ly/3xEAgmh EEOC …

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[Preview] Lean: From Theory to Practice, Webinar by Elizabeth Chase 7:55

3M ago7:55

7:55

Register for the webinar Join Mark Graban as he hosts Elizabeth Chase to preview her webinar... April 24 from 1:00 pm - 2:00 pm ET Presented by Elizabeth Chase One City’s (and Library’s) Lean Story… Abridged Join us for a look at how one library’s practice of Lean introduced a city to its benefits and informed the design of the 5th largest public l…

1
#156 Measles, Meningitis, TB, and Avian Flu - CDC Updates 15:48

3M ago15:48

15:48

Since mid-March, the CDC has issued several health alerts through its Health Alert Network (HAN). The most recent concerns are the increased number of tuberculosis cases in the U.S., a virulent form of meningococcal disease, and Avian Flu' which are all infectious respiratory diseases. Learn what dental teams need to know and how to protect from th…

1
If You Don't Mind Me Asking... Season 2 Recap 8:30

3M ago8:30

8:30

If You Don't Mind Me Asking... Season 2 Recap by Business Disability ForumBy Business Disability Forum

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6 Steps to Continuous Improvement in the Automotive Industry 6 Steps to Continuous Improvement in the Automotive Industry 8:15

4M ago8:15

8:15

Find the blog post and the infographic Written by Danielle Yoon, read by Mark Graban. The post starts: Manufacturers of all kinds seek to achieve continuous quality improvement because it ensures the consistency of products delivered to customers and protects against the competition. It also paves the path to compliance with industry-specific stand…

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#155 Nitrous Oxide & Patient Safety - It's No Laughing Matter 27:23

4M ago27:23

27:23

Nitrous Oxide (N2O) sedation relieves anxiety and makes dental visits relaxing, even enjoyable. If your practice isn’t utilizing N20 sedation, The Divas provides insights on the many benefits. And for those already using N2O, how confident are you in your maintenance protocols for delivery systems, tubing, and nasal masks? The Compliance Divas are …

1
#154 Dental Assistant's Celebration Continues 28:48

4M ago28:48

28:48

The Divas continue to celebrate Dental Assistant Recognition Week (DARW) this month with Sherrie Busby, EDDA, CDSO, CDIPC from Heartland Dental. Check out this episode to learn about Sherrie's successful career in the DSO world. Sherrie's experience mentoring and training dental assistants across the country will inspire you to continue growing and…

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#153 Beware of Measles Outbreaks - What Dental Teams Need to Know 16:03

4M ago16:03

16:03

On March 21, 2024, the CDC issued a health alert through its Health Alert Network, regarding the growing number of measles cases throughout the U.S. The Divas discuss signs and symptoms of measles, the potentially serious effects of measles infections and the potential hazards to members of the dental team. CDC Measles Cases and Outbreaks https://w…

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Greg Jacobson and Mark Graban Chat About KaiNexicon, the Kainexus User Conference, and More 23:52

4M ago23:52

23:52

Welcome to the KaiNexus Continuous Improvement Podcast. Today, we're excited to host Greg Jacobson, a lean thinker, and an inspiring visionary who has made significant strides in propagating the lean approach in the healthcare sector and beyond. Learn more about KaiNexicon In this captivating dialogue, Mark Graban helps unravel the remarkable journ…

1
[Webinar] Developing Coaching Skills: Mine, Yours, Ours with Tracy Defoe 59:57

4M ago59:57

59:57

Video, slides, and more Presented by Tracy Defoe How do you develop coaching skills in yourself and others? Why would you want to? Everyone who manages people is asked to coach. Most of us think we are good at it. If you were lucky enough to learn how to develop and coach people because you were coached well from the start of your career, you are u…

1
#152 Is the Law Meant to Prevent Money Laundering Already Out to Dry? 10:09

4M ago10:09

10:09

In an earlier podcast, the Divas discussed the new Corporate Transparency Act that went into effect January 1, 2024. Recently, the constitutionality of this new federal law was challenged in an Alabama federal court. This may leave you wondering if you should comply or not, so don't miss this important update! Cooley Law Firm: https://bit.ly/3IL6L4…

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The 5 M’s of Kaizen for Effective Management 6:44

4M ago6:44

6:44

Read the blog post We often describe Kaizen as a way of looking at the world rather than a prescription for how to achieve positive change. Kaizen thinkers seek to make small changes to operations daily in search of higher quality, more efficiency, and less waste. But because the concept of Kaizen is so philosophical, it can be a challenge for peop…

1
#151 I Wonder if OSHA Would Cite Me for This? 27:26

4M ago27:26

27:26

Learn about OSHA citations issued in dentistry and how you can avoid them. The Divas discuss real violations they have seen so you can avoid costly fines. Be safe by avoiding these bloopers in your practice. Sharps Whistle-blower Boston, Mass. https://www.osha.gov/news/newsreleases/region1/04082015 Top ten OSHA Violations https://bit.ly/3x2KE6U Scr…

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[Webinar Preview] Developing Coaching Skills: Mine, Yours, Ours - with Tracy Defoe 9:19

4M ago9:19

9:19

To be presented March 21 from 1:00 pm - 2:00 pm ETThis is a quick preview where host Mark Graban, a senior advisor with KaiNexus, chats with webinar presenter Tracy Defoe. Registration LinkWebinar Description:How do you develop coaching skills in yourself and others? Why would you want to?Everyone who manages people is asked to coach. Most of us th…

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How Pella Regional Medical Center Benefits from KaiNexus 4:03

4M ago4:03

4:03

Visit the KaiNexus YouTube Channel In this episode, we hear three clips with Tory Schrock, Director of Organizational Excellence at Pella Regional Health Center. Learn more about KaiNexus

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Lean Waste Reduction Strategies and Real-Life Examples 12:06

5M ago12:06

12:06

The blog post Ecologists and other environmentally aware people often talk about the goal of "Zero Waste." But, of course, that's an outstanding goal for business as well. Reducing waste is at the heart of the Lean business methodology. The purpose of Lean is to spend more of your time creating value for customers by reducing or eliminating everyth…

1
#150 Celebrating Dental Assistants Recognition Week with Julie Varney, CDA, RDH 22:49

5M ago22:49

22:49

Special guest, Julie Varney, CDA, RDA joins the Divas in honor of Dental Assistant Recognition Week (DARW). March 3–9, 2024 has been designated by the American Dental Assistants Association as the time to acknowledge and recognize this very special, multi-talented member of the dental team. Resources: American Dental Assistants Association (ADAA): …

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#149 HIPAA: The How, What, and When of 3rd Party Disclosures 21:05

5M ago21:05

21:05

Have you ever received a request for patient information from a third party and wondered if it was valid? When and what patient information to share with third parties who request records can be confusing. In this episode, the Divas simplify release of information under the HIPAA Privacy Rule. Treatment/Payment/Healthcare operations: https://bit.ly…

1
10 Continuous Improvement Questions to Ask in Every Interview 6:36

5M ago6:36

6:36

The blog postCompanies dedicated to the practice of continuous improvement invest a lot of time and resources into training their employees and creating a culture centered around positive change. One way to make this easier and to smooth the path to improvement is to hire people who already have the right mindset.Bringing up continuous improvement …

1
If You Don't Mind Me Asking... Season 2 Episode 6 With Morgan McArthur And Graeme Crook 35:40

5M ago35:40

35:40

In the last episode of the series, we're talking workplace adjustments (accommodations). We're joined by PwC graduate apprentice Morgan McArthur and Graeme Crook, from PwC's IT and digital accessibility team. Morgan tells us about the impact of her multiple disabilities including dyslexia and a recent ADHD diagnosis, on her university study and wor…

1
#148 Tools for More Effective Safety Meetings 19:38

5M ago19:38

19:38

Preparing and conducting effective safety meetings is critical to maintaining a culture of safety in your dental practice. Boring, ill-prepared meetings lead the team to believe their valuable time was wasted. This episode helps our listeners to prepare and conduct effective meetings that will contribute to your practice's safety and overall succes…

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#147 5 Pillars of Health with Dr. Uche Odiatu 1:04:48

5M ago1:04:48

1:04:48

The Divas take a break from compliance to discuss the importance of being proactive about your health. Our special guest, Dr. Uche Odiatu is beloved in the dental profession as a wellness expert. Join us as he shares his 5 pillars of health. Resources: Dr. Uche's website: www.druche.com Dr. Uche Odiatu - When Less Exercise is More https://www.theco…

1
Central Principles of the Continuous Improvement Model 10:40

5M ago10:40

10:40

Read the blog post Written by Maggie Millard, read by Mark Graban Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You may be familiar with Six Sigma, Kaizen, Lean, Toyota Production System, and others. Although these methodologies differ, the foundation of each o…

Podcasts Worth a Listen

Linda Harvey Podcasts

Podcasts Worth a Listen

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