Daily voiceovers for Mercedes Benz vehicles
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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At Mercedes-Benz of Flagstaff, we are committed to delivering luxury vehicles and exceptional service to our clients in the Sedona, Prescott, Cottonwood Payson, and Page areas. We offer a wide selection of Mercedes-Benz vehicles as well as a state-of-the-art service center staffed by experienced technicians. Whether you’re looking for a new Mercedes-Benz vehicle or a more affordable certified pre-owned option, there is something for you in our showroom. This podcast will keep you in the know ...
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Mercedes-Benz Mixed Tape features the latest artists and fosters new talents, supplying you with a hand-picked string of musical discoveries, always dedicated to the mission of being the best soundtrack for the road.
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Tough has evolved. Join Henry Rollins road tripping around Australia, to discover what tough means. It’s honest, challenging and sometimes intense. That’s what makes it a tough conversation. Come for the ride with Mercedes-Benz X-class and follow the journey at www.x-class.com.au.
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Welcome to "Marshall Sylver Live," where millionaires are made! Join Marshall for two hours every day, five days a week. In the first hour, Marshall shares valuable content and information covering various aspects of life – from improving relationships and increasing wealth to fostering emotional, mental, and spiritual well-being. Gain insights, strategies, and advice from Marshall and his esteemed multi-millionaire and billionaire friends. The second hour is the highlight, giving listeners ...
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The Autoblog Podcast is one of the oldest and most-listened to automotive podcasts anywhere. The show features a rotating panel of editors and guests hosted by Editor-in-Chief Greg Migliore. The gloves come off and the lively discussion has everything from the most important news of the week to the best and worst cars we're driving. The show traditionally wraps with the popular Spend My Money segment. With nearly 700 episodes, the podcast is a must-listen for automotive enthusiasts everywhere.
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Welcome to the EVready Podcast featuring industry leaders and their perspectives on the electrification of the transportation sector.
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The Jane Anderson Brand You Show is the podcast for experts, consultants, speakers, trainers, academics and coaches who are or aim to be the leaders in their field. Jane shares her insights as well as interviews those who are industry experts to find out about their experiences when marketing themselves under their Personal Brand, or name. According to US Labour Data, by 2020 50% of the workforce will be self-employed. The ability to market & sell yourself is an essential skill for the futu ...
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Decoder is a show from The Verge about big ideas — and other problems. Verge editor-in-chief Nilay Patel talks to a diverse cast of innovators and policymakers at the frontiers of business and technology to reveal how they’re navigating an ever-changing landscape, what keeps them up at night, and what it all means for our shared future.
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The Total Car Score podcast covers a wide range of automotive topics, including new car reviews, shopping guidance, buying advice and news stories impacting the automotive marketplace.
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UNS Talks is a podcast by the architectural design firm UNStudio. Founded in 1988 by Ben van Berkel and Caroline Bos, UNStudio specializes in architecture, urban development, product design, interior design and infrastructural projects. Based in Amsterdam, Shanghai and Hong Kong, the office has produced a wide range of work ranging from public buildings, infrastructure, offices, residential buildings, products, to urban masterplans. Pivotal UNStudio projects include; the Mercedes-Benz Museum ...
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Alex Johnson had it all. He was brilliant, an avid outdoorsman, a talented chef, artist and botanist with friends all over the world. In 2013, days shy of his 33rd birthday, Johnson vanished after wrapping up a phone call with his girlfriend. For more than a month, the Johnson family did everything to try and find him. They held vigils, organized searches, brought in specialized K-9's and put up billboards. But Alex was dead. Beaten in the back of a Mercedes Benz, his body put in a barrel an ...
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Innovation at large, established companies is hard. So we made a podcast to help you overcome obstacles and create change at your organization. Welcome to Innovation Answered, the podcast for corporate innovators. We've featured top leaders from companies like Walmart, Lyft, Google, Trek, Herman Miller, Anthem, Kellogg's, Wayfair, Royal Caribbean, FitBit, Lucasfilm, and CVS. For more information and show transcripts, visit innovationleader.com/podcast/.
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A series of one-to-one interviews with leaders of some of Europe’s best known industrial and technology companies. We ask these CEOs and Chairs about their early lives, careers, experiences and leadership lessons. We talk about the challenges of the sectors they are working in, the opportunities they see on the horizon and gauge their views on some of the burning topics of our time.
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A weekly show with all the latest information and news in the motoring industry. Hosted by 2GB's very own motoring corespondent David Berthon. For more engaging content visit the 2GB website, or listen live to 2GB 873.
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Presented by Andy Smith, we bring you all the action from the 2012 Laureus World Sports Awards in London, featuring exclusive interviews with a host of sporting and Hollywood stars. Brought to you by Mercedes Benz, IWC Schaffhausen and Vodafone, the ceremony was hosted by BAFTA and Golden Globe winner,actor Clive Owen. We hear exclusively from Novak Djokovic, Vivian Cheruiyot, Rory McIlroy, Darren Clarke and Pep Guardiola as the nights big awards are handed out. Plus we hear about some of th ...
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What happens when you bring the best of two famous brands together? What sorts of innovations can emerge, and how is a brand image created for the new product? The Smart car came about as a result of a collaboration between car manufacturer Mercedes-Benz and Swatch, the Swiss watch maker. This album examines the innovations behind the Smart car, its supply chain, and its assembly line in Hambach, France, where a finished car is produced every 96 seconds. With its major suppliers situated on ...
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Earl Stewart is the owner of Earl Stewart Toyota in North Palm Beach, Florida, one of the largest Toyota dealerships in the southeastern U.S. He is also a consumer advocate who shares his knowledge spanning 50+ years about the car industry through a weekly newspaper column and radio show. Earl has been featured in The Wall Street Journal, The New York Times, U.S. News and World Report, Business Week, and other major publications. He has also made numerous appearances on CNN, Fox News, CBS, a ...
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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Relentless Renewal is where we unpack new ideas, impactful strategies, and out-of-the-box thinking to help you master continuous change. Host Dominik Wee, CVP of Manufacturing & Mobility at Microsoft, will be joined by top business leaders to explore creative angles from a human, business, and technology perspective.
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Genesis of Springfield
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Welcome to Georg Patzek, where amazing things happen.
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Adam interviews Australia's most senior and influential IT professionals...including CIO's and CTO's.
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𝕿𝖍𝖊 𝕲𝕼 𝕾𝖙𝖞𝖑𝖊 𝖕𝖔𝖉𝖈𝖆𝖘𝖙 𝖆𝖇𝖔𝖚𝖙 𝖈𝖑𝖔𝖙𝖍𝖊𝖘.
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Get Behind the Brand to learn how to build your brand. Get smarter and make more money in business by listening to my podcast with some of the smartest people on the planet. I’m Bryan Elliott, helping you build your brand. Founded in 2008, Behind the Brand with Bryan Elliott is a show about innovators, entrepreneurs and the stories behind their success. It's like a backstage pass inside the brand strategy and marketing minds, companies and habits of some of the smartest and most interesting ...
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Community Podcast for The Woodlands Area
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Podcast by CAR
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Welcome to the Commercial Grade podcast! Listen in as Christie Bishop, an award-winning Advertising Executive, answers your questions and gives you an insider's look at what really goes into crafting commercial campaigns.
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The nft now podcast is your go-to source to succeed in the fast-moving world of web3. Each week we interview visionary creators, builders and collectors so you can stay up-to-date on the most important trends and tactics for the internet’s next frontier. To sign up for our weekly newsletter where we distill the NFT market into actionable insights, go to nftnow.com Hosted on Acast. See acast.com/privacy for more information.
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Female Female impersonator and America’s favorite C*nt Maureen SanDiego hosts weirdly outrageous and absurd interviews with alternative drag queens and queer-lebrities. Find out what makes these divas say “I C*nt Even!!!” Episodes uploaded bi-weekly!
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Dive into the world of Artificial Intelligence with your host Anna-Regina Entus - founder and president of the AI in Management Association and fellow of the AI Research Center at emlyon business school in Paris. Together with guest speakers from around the globe, I am helping you make sense of AI and share insights on the latest innovations in the world of Artificial Intelligence. Episodes 1-6: Hosted by Anna-Regina Entus and Victoria Rugli from Episode 7: Hosted by Anna-Regina Entus
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In this new podcast, Mint Editor-In-Chief Sruthijith KK speaks to business leaders about the methods, motivations and influences that shape them. These wide-ranging conversations are meant to help us understand the world of their work but also a bit about who they are and what makes them tick. In short, a sketch. This is a Mint production, brought to you by HT Smartcast.
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Mercedes-Benz EQE 300 SUV - Nice luxury SUV but can ride hard on a rough surface
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Driving the all-electric Mercedes-Benz EQE300 SUV today – a luxury SUV at $134,900 drive-away. Utilising a 180kW/550Nm electric motor, rear mounted, driving the rear wheels powered by an 89 kWh battery providing a claimed 539km. Energy consumption is rated at 18.9kWh per 100km however over my week drive I average around the 20kWh mark which lowered…
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140. Sales Mistakes That Harm Customer Experience and How to Fix Them | David Newman
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Are your sales efforts negatively impacting your customer experience? Wondering how to fix common sales mistakes that hinder long lasting relationships and referrals? In this episode of Doing CX Right, you'll learn how to transform your sales approach to achieve stronger results. Host Stacy Sherman and David Newman reveal solutions for building gen…
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Logitech CEO Hanneke Faber wants your next mouse to last forever
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Today, I’m talking with Hanneke Faber, the CEO of Logitech. Hanneke’s still pretty fresh to the role: She joined the company last October, after former CEO Bracken Darrell left following the pandemic boom and subsequent economic slowdown that halted Logitech’s growth. Hanneke, who comes from Unilever and Procter & Gamble, is new to the world of con…
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BYD updates its Atto 3 electric SUV and drops both models by $3,512.
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The BYD Atto 3 SUV was one of the fastest growing electric models here last year, sales growing by 422 percent to 11,042 units. However, sales have slowed this year, down 39 percent in the first half. The BYD Atto 3 has just been updated with new features and technology, gaining a larger touchscreen, higher quality Continental tyres replacing the s…
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Honda Accord e-HEV RS sedan – interesting hybrid addition in a premium sedan.
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Driving Honda’s new hybrid sedan, the 11 th generation e-HEV RS at $64,900 drive- away. A premium sedan with an interesting hybrid system that it is very fuel efficient – combining a 2.0-litre naturally aspirated Atkinson cycle petrol engine with two electric motors mounted side-by-side – the electric motors do most of the work while the petrol eng…
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Honda Accord e-HEV RS sedan - 11 th generation model arrives in hybrid form.
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Go back 30 years and the Honda Accord was a very popular model on the Australian market – it first arrived here in 1977 and was a very popular upmarket sedan. Of course, SUVs have since taken over the world and in recent years Accord sales slowed to a trickle. However, the 11 th generation Accord sedan has arrived – the Accord e-HEV RS – just one h…
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Kia teases its much anticipated Tasman ute on YouTube
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Later this year Kia will premiere its much-awaited Tasman dual cab ute to the world, with its arrival here mid next year taking the South Korean manufacturer into new territory and an opportunity for it to gain a larger share of the Australia vehicle market. The Tasman ute has been undergoing significant on and off-road testing here ready for its m…
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07.27.2024 - Your Calls, Texts, and Mystery Shop of Rick Case Hyundai of Ft. Lauderdale
1:55:08
1:55:08
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Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels to the "belly of the beast" in rough, tough Ft. Lauderdale to visit a local Hyundai dealer to see how much over sticker they will charge for a new 2024 Hyundai Elantra on their car lot. Earl Stewart is the…
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Would You Buy This $7,600 Bespoke Keyboard? | Ryan Norbauer
1:49:50
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Ryan Norbauer designs and builds what might be the most exquisite keyboards on the planet. He is a self-described nerd but in the best possible way in terms of his passion for aesthetics, function and attention to detail. Would it surprise you to know that there's a large global keyboard community, where other fanatical folks gather to press the fl…
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Owning Peace of Mind - Everyone is Responsible for Customer Calm (Part 2 of 2)
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In this episode, Dr. Michelli continues to delve into the vital role of "peace of mind" in shaping superior customer experiences. Building on previous insights, he outlines actionable strategies that businesses can implement to enhance customer ease, drive loyalty, and distinguish themselves from the competition. Dr. Michelli discusses the importan…
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The Supreme Court ruling that could kill net neutrality
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The Supreme Court has just taken on the entire idea of the US administrative state — and the Court is winning. Earlier this month, a conservative majority overturned a longstanding legal principle called Chevron deference. The implications are enormous for every possible kind of regulation — and net neutrality looks poised to be the first victim. V…
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The Role of Distributors in the EV Charging Value Chain
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In this episode of the EVready Podcast, Chris Nihan interviews Amy Dobrikova, VP of Fleet Solutions at Rexel Energy Solutions, and Ben Bercham, National Director of EV Charging. They discuss the role of distributors in the EV charging value chain and the value that Rexel Energy Solutions brings to the industry. They also talk about the importance o…
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S5E48: The 2025 Ford Explorer and the passion from the Explorer Forum
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In this episode we are in Detroit for the first test drive of the 2025 Ford Explorer, where we met a couple of the most enthusiastic members of ExplorerForum.com, which has over 600,000 members, who love the legendary American SUV.By reVolver Podcasts
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How to Build a Brand Around Experiences -- NOT Things | Batch CEO, Mike Petrakis
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About Batch & CEO Mike Petrakis Mike has never had a "real" job-- he's great at starting companies from scratch and growing them into profitable businesses and brands. Now at the helm of Batch, it's about experiences not things. From bach parties to birthdays to just simply having a good time, Batch provides a way to effortlessly discover and book …
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139. Breaking Company Silos: The Secret to Customer Experience Excellence | Katie Webb
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Are your customers truly delighted, or are company silos preventing your understanding their unspoken desires? How can you transition from providing adequate service to delivering exceptional, memorable experiences through effective design? Stacy Sherman and featured guest Katie Webb, Head of Transformation and Innovation at Aflac, share strategies…
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Rivian CEO RJ Scaringe says too many carmakers are copying Tesla
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Today, I’m talking with Rivian founder and CEO RJ Scaringe. RJ was on the show last September when we chatted at the Code Conference, but the past 10 months have seen a whirlwind of change throughout the car industry and at Rivian in particular. This year alone, the company unveiled five new models in its lineup and also just announced a $5 billion…
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07.20.2024 - Your Calls, Texts, and Mystery Shop of Valley Honda of Monroeville, PA.
1:54:52
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Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels to Pennsylvania to visit a Honda dealer in Monroeville to see how much they will charge for a new 2024 Honda Accord Hybrid on their car lot. Earl Stewart is the owner of Earl Stewart Toyota in North Palm B…
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Lexus LBX Sports Luxury AWD - Compact luxury SUV with hybrid technology
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Behind the wheel of Lexus’ new compact and very attractive LBX SUV today – I drove the LBX Sports Luxury all-wheel drive at $56,990 combining a 1.5-litre three-cylinder petrol engine paired with dual electric motors with a combined output of 100kW driving through a continuously variable transmission. The all- wheel-drive combination knocks the weig…
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Lexus LBX Sports Luxury AWD - Compact and classy SUV with great finishes
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Driving the small Lexus LBX SUV today, an attractive small hybrid luxury five door SUV – three variants, the LBX Luxury front wheel drive at $47,550 and the LBX Sports Luxury, both front and all-wheel-drive, priced at $52,990 and $56,990 respectively. The Lexus LBX a compact luxury cross-over SUV, a personalized compact SUV that’s rather tight in t…
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Hyundai updates its popular Tucson SUV with the option of hybrid power.
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Hyundai’s Tucson is one of our most popular mid-size SUV’s and a facelifted model has just arrived bringing with it the option of hybrid power for the first time, a revised interior and larger 12.3-inch dual infotainment screens integrated into one large, curved panel. The introduction of new styling and technology will however see price increases …
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Clive Palmer finally gets approval for a new motor museum.
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After failing to get support for his motor museum on the Sunshine Coast Clive Palmer has finally managed to gain approval for his dream project on a site around one hour west of Brisbane. The mining Billionaire and former Politician’s dream to build a world class museum has been welcomed by Somerset Regional Council at the Patrick Estate near Lake …
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We drive the 2025 Porsche 911 T-Hybrid, updated Miata and Lamborghini Urus | Autoblog Podcast #841
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Plus, we also try out the Mercedes-Benz EQE SUV and discuss the week in car newsBy Autoblog
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HexClad's Danny Winer Had to Lose it All to Find His $600 Million Winner
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In 2016, Co-Founders Danny Winer and Cole Mecray launched the groundbreaking hybrid cookware brand – combining stainless steel and non-stick in a way that no other cookware brand had done before. The scrappy duo completely self-funded the company by emptying their savings accounts, draining their 401Ks and maxing-out credit cards, and they original…
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S5E47 - The amazing 2024 Goodwood Festival of Speed
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In this episode we are Goodwood England for the 2024 Goodwood Festival of Speed, which celebrated its 31st anniversary. As always, this iconic event once again brought together an extraordinary collection of vehicles, from classic motorsport legends to cutting-edge supercars.By reVolver Podcasts
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Owning Peace of Mind - Everyone is Responsible for Customer Calm (Part 1 of 2)
4:05
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In this episode, Dr. Michelli reflects on a profound insight from leadership guru Brian Tracy, emphasizing the importance of setting peace of mind as a primary goal in both life and business. Dr. Michelli explores how consumer skepticism often stems from companies failing to deliver on overambitious promises, highlighting the necessity for business…
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This week I’m talking to Matthew Ball, who was last on the show in 2022 to talk about his book “The Metaverse: How it Will Revolutionize Everything.” It’s 2024 and it’s safe to say that has not happened yet. But Matt’s still on the case — in fact he just released an almost complete update of the book, now with the much more sober title, “Building t…
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BONUS EPISODE with "Mr Single Market": Enrico Letta
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In April of this year, former Italian Prime Minister and current President of the Jacques Delors Institute, Enrico Letta released his much awaited report "Much more than a Market". It was the result of nearly a year's work - involving over 400 meetings with stakeholders across Europe - and received a lot of media coverage and attention from anyone …
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Eddie Bauer CEO & Yvon Chouinard Protégé, Tim Bantle, Charts a New Path for the 100+ Yr Legacy Brand
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For more than 100 years, Eddie Bauer has been outfitting people for adventures big and small - first through the small curated sports shop in downtown Seattle and eventually through the brand’s 268 stores across the US and their strong e-commerce platform. As CEO Tim Bantle is reaching the nearly two-year mark at Eddie Bauer, he has played a key ro…
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138. The Intersection of Brilliance and Resilience in Customer Service Excellence | Simon Bailey
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Is employee disengagement hurting your business? Could the key to exceptional customer experiences be hiding within your workforce? Stacy Sherman and customer service expert Simon T. Bailey offer game-changing solutions. Discover how to create a workplace that inspires brilliance, fosters creativity, and builds resilience. Simon shares personal ins…
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Biden’s top tech advisor on why AI safety is a “today problem”
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Today, I’m talking with Arati Prabhakar, the director of the White House Office of Science and Technology Policy. That’s a cabinet-level position, where she works as the chief science and tech advisor to President Biden. Arati and her team of about 140 people at the OSTP are responsible for advising the president on not only big developments in sci…
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07.13.2024 - Your Calls, Texts, and Mystery Shop of Lou Bachrodt Chevrolet of Coconut Creek, FL.
1:56:28
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Earl and his team answer various caller questions and responds to incoming text messages. Earl’s female mystery shopper, Agent Lightning travels south to visits a local Chevrolet dealer to see what they have on the lot and how much over sticker they will charge for a new 2024 Chevy Silverado 1500 Pickup on their car lot. Earl Stewart is the owner o…
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Driving the Toyota Land Cruiser, Lexus GX and Hyundai Ioniq 5 N | Autoblog Podcast #840
56:11
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Plus Mazda CX-50 hybrid debut, electric Porsche news, a helicopter-derived Caterham and moreBy Autoblog
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Mercedes-Benz EQE 300 SUV - About as good as it gets in a luxury electric SUV
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Today I’m behind the wheel of Mercedes-Benz relatively new all-electric luxury EQE SUV – I drove the EQE300 single e-motor rear drive at $134,900 plus on road costs. It has a deceptively roomy cabin in a body that’s wide and accommodating with a stack of storage space. The EQE300 SUV is somewhat surprising it terms of interior space and with except…
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Peugeot and Citroen heavily discount aged stock until July 31
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In a move designed to clear a number of 2022 and 2023 build models Peugeot Citroen Australia has taken an axe to retail pricing on Peugeot and Citroen models until the end of July. The biggest discounts apply to the Peugeot 508 GT plug-in hybrid Fastback and Sportswagon, model year 2022 508 Fastbacks currently available from $57,990 drive-away down…
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Sydney Lord Mayor Clover Moore gets on her bike again in the name of road safety
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See omnystudio.com/listener for privacy information.By Radio 2GB
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S5E46: Is the answer to EVs in Chile or in China? It´s complicad!
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In this episode we analyze the latest and confusing news about electric cars and the global automotive industry in general, which does not seem to find the right answers between massive amounts of recents investment, low sales and the threat of high tariffs.By reVolver Podcasts
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Autonomy and Guidelines - The Art of Front-Line Empowerment
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In this episode, Dr. Michelli addresses the critical issue of why employees leave their jobs, particularly in customer service roles. A significant story shared by a customer experience professional illustrates the problem: a lack of authority to resolve customer issues effectively led to her resignation. This scenario underscores the vital need fo…
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Why The Atlantic signed a deal with OpenAI
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Today I’m talking to Nicholas Thompson, the CEO of The Atlantic. I was really excited to talk to Nick. Like so many media CEOs, including Vox Media’s, he just signed a deal allowing OpenAI to use The Atlantic’s vast archives as training data, but he also has a rich background in tech. Before he was the CEO of The Atlantic, Nick was the editor-in-ch…
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Angie Hicks of Angie's List (now just Angi™) Built a Billion Dollar Personal and Consumer Brand
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In 1995, Angie Hicks spent all of her time going door-to-door in Columbus, Ohio, trying to sign people up for a new home services referral business. Today, Angie's List, now rebranded to Angi™, is a household name, referring millions of members to plumbers, painters, and more. Want to read the feature articles I write for my Inc. Magazine byline? h…
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Episode 92 - Real Project Leadership Expert, Facilitator, Author and Coach, Jeanette Cremor
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In this episode of our podcast, I am beyond excited to welcome Jeanette Cremor, a true trailblazer whose remarkable journey from the serene plains of country Queensland to the dynamic corridors of government is nothing short of inspiring. Jeanette's story is a shining example of resilience, determination, and an unwavering commitment to excellence.…
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AI & Innovation Converge at Harvard Business Publishing
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In this episode, we talk to Laura Northridge, Senior Director of the AI Innovation Lab — previously just the "innovation lab" — at Harvard Business Publishing. As is the case with many corporate innovators, she’s helping shape AI strategy and policy for the Boston-based nonprofit, an affiliate of Harvard Business School. It’s one of small number of…
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