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Content provided by Dr. Joseph A. Michelli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Joseph A. Michelli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

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Manage series 3012119
Content provided by Dr. Joseph A. Michelli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Joseph A. Michelli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
  continue reading

546 episodes

Artwork
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Manage series 3012119
Content provided by Dr. Joseph A. Michelli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Joseph A. Michelli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
  continue reading

546 episodes

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