Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We’re all about keeping it “real.” Here’s an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to’s of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real ...
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Elevate 32: Ready, Set, Upskill Recommendations – Practitioner Perspective
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Learning Uncut’s Chief Learning Strategist, Michelle Ockers, provides a practitioner’s perspective on the first three recommendations for maximising your training spend in the Ready, Set, Upskill Research Report. This episode follows on from Elevate 31- Ready, Set, Upskill Research Report. The report was released in March 2024 and provides a snapsh…
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144: Shaping Behaviours in Moments That Matter – James Woodman
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Compliance training doesn’t have to be a boring ‘click next’ activity that people endure. James Woodman from Acteon discussed the innovative multi-faceted 6-week campaign they developed to drive behavioural change related to the code of conduct at Channel 4 in the UK. This episode will inspire learning professionals seeking to create meaningful lea…
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Elevate 31: Ready, Set, Upskill Research Report
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Kade Brown from RMIT Online and Rhiannon Yetsenga from Deloitte Access Economics discuss their latest research on the skills landscape in Australia. The ‘Ready, Set, Upskill’ report was released in March 2024. We explore the nuances and contradictions in the data about key skills gaps in Australia, prioritisation and investment in skills by organis…
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143: Skills-Based Career Development – Tiffany Poeppelman
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Since 2015, job skill sets have changed by 25%, and this is expected to rise to 65% by 2030. LinkedIn's data shows the evolution of skills required for jobs, emphasising the need for a skills-based approach to talent management. In this episode we take a look at how LinkedIn is supporting their workforce with a skills-based approach to career devel…
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Elevate 30: L&D’s Role in Strategic Workforce Planning
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Kath Hume’s professional focus encompasses both workforce planning and L&D. She’s the perfect person to explain what workforce planning is and the role of L&D in strategic workforce planning. After outlining the three ‘horizons’ of workforce planning – strategic, tactical and day-to-day, Kath using the six B’s (Bind, Build, Borrow, Boost, Bounce, B…
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Ryan Tracey, brings over two decades of experience in learning and development to the table, from his early days in e-learning design and development to mastering the art of scaling L&D initiatives across diverse and widespread organisation landscapes. He shares his experience generously in this episode, peppering his advice with real-world example…
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What’s new in learning and development in 2024? Whether we’re talking about what’s hot, or what concerns us, you might be forgiven for thinking that the answer can be expressed in two letters: AI. But things are more complex than that. Donald H Taylor, lead researcher, discusses key insights from the L&D Global Sentiment Survey 2024. Hosted by Mich…
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141: UnitingCare Queensland – First Nations Cultural Appreciation – Peter McKenzie
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In this episode of Learning Uncut, Peter McKenzie from UnitingCare Queensland joins Michelle Ockers to discuss the First Nations Cultural Appreciation course. They dive into the process of creating the four-module eLearning program including the research, story gathering, design processes and stakeholder review. Furthermore, they discuss what aspec…
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Elevate 28: L&D Benchmark Report – The Future of L&D
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Dr Anna Barnett and Gent Ahmetaj join Michelle Ockers to discuss the third of the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key megatrends forecasted to reshape the future of L&D including AI, climate change and diversity. They explain how these trends were identified, pot…
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140: Safety Leadership: Leader-led Learning – Anthony Mitchell and Heidi Lance
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In this episode, we dive deep into how Fletcher Building, one of New Zealand's largest employers, has created a significant shift in safety culture and outcomes. Anthony Mitchell, an EHS Manager from Fletcher Building, and Heidi Lance from Real Learning share the story of how their award-winning Safety Leadership program dramatically shifted the be…
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Elevate 27: L&D Benchmark Report - Strategic Business Alignment
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Gent Ahmetaj and Dr Anna Barnett join Michelle Ockers to discuss a the 20th anniversary reports from the annual L&D benchmark research conducted by Mind Tools for Business. They discuss the key findings from analysing this year's benchmark data, particularly focusing on the importance of strategic business alignment for high-performing L&D teams. T…
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139: Appropriate Workplace Behaviour in Construction – Karina Moon and Annaleigh McKay
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There is a shift underway in workplace behaviour in the Australian construction industry to create a more welcoming, respectful and inclusive culture. Multiplex has embraced this change with their award-winning Appropriate Workplace Behaviour program. Karina Moon and Annaleigh McKay discuss the program which aims to equip employees with the knowled…
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Elevate 26: Elevate Your Learning Strategy: Join the L&D Strategy Accelerator
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Strategic and business alignment is a key practice for top-performing L&D teams. Creating an organisational learning strategy is an opportunity to focus intensively on alignment, deepening stakeholder relationships and getting clarity on what matters most to them. Putting a learning strategy and action plan in place that aligns with these prioritie…
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138: Playbook – Your First 90 Days in an L&D Leader Role
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Are you moving into a new organisation in an L&D Leader role? Set yourself up for success with this special Learning Uncut Playbook. Drawing upon the experience of past Learning Uncut podcast guests, we’ve identified a number of aspects to focus on in your first 90 days to establish and position yourself in your organisation to have strong influenc…
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Elevate 25: Skills Development – Success Story - Sales Team in Retail Bank
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Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through a real world case study from a mid-sized Australian Retail Bank to showcase the application of Learning Uncut’s three stage process for skills development. This example highlights how the context of the team/organisation influences skills development and d…
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137: Learning Uncut 2023 Review – Laura Overton and Michelle Ockers
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The Learning Uncut podcast is over five and a half years old, with more than 147,000 unique downloads in over 120 countries. In 2023 we’ve added over 20 regular case study episodes, as well as resuming the Elevate series. Laura Overton from Learning Changemakers joins host Michelle Ockers to look back over 2023. They discuss professional highlights…
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Elevate 24: Skills Development - End-to-End Process
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Continuing their series on skills development, Ravina Bhatia and Michelle Ockers walk through the three-stage Learning Uncut process for skills development: (1) co-design a custom skills framework (2) implement the framework (3) develop a skills toolkit. They outline the key tasks in each phase and link them back to the elements of skills building …
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136: Just-In-Time Support - Low Tech, High Connection – Matt Garratt and Blake Sohier
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IOR is a small, innovative Australian family owned and operated business with a diverse range of services in the ‘fuels’ industry. This episode focuses on supporting drivers who deliver fuel to remotely operated 24-hour diesel stops that service remote areas of Australia. While the business is high tech the learning and performance support approach…
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Elevate 23: Skills Development Elements – Accessible Development
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Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of ‘accessible development’. This is all about easy access, easy navigation and using development tools and resources when and where you want to. They discuss accepting the friction points that exist in your organisation and making access e…
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135: Gamification and Scenario-Based Learning – Claire Seldon
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Learning Uncut's host, Michelle Ockers, interviews Claire Seldon, a learning designer and gamification consultant. Claire works for the Department of Education in New South Wales and leads a team of designers in creating gamified digital interactives for students. She is also an academic at the University of Technology, Sydney, specializing in gami…
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Elevate 22: Skills Development Elements – Multifaceted Development Approaches
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Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore multifaceted development approaches. They discuss why it’s important to use a variety of development approaches, and the most common gaps in the approaches offered for development in organisations. This is the fourth in our Learning Uncut Elevate series on Skil…
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134: Human-Centered Design for L&D and OD – Keara Byrne
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Keara Byrne, the Head of Leadership and Organisational Development at Arriba Group, discusses her extensive use of human-centered design (HCD) in various organisations. Keara shares her passion for HCD and its value in creating effective solutions. She stands by the claim that without HCD, she would have wasted time, money, and credibility. Listen …
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Elevate 21: Skills Development Elements - Goal Alignment
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Continuing their series on Skills Development, Ravina Bhatia and Michelle Ockers explore the critical element of goal alignment in skills development. They discuss the challenges of aligning personal development goals with organisational objectives and emphasize the importance of this alignment for success. This is the third in our Learning Uncut E…
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133: Sydney Trains Elevate Customer Service – Simon Jobson
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Simon Jobson, the Director of Capability and Learning at Sydney Trains discusses their Elevate customer service training program for their operational workforce of over 2,000 people. The program was designed using an evidence-based approach that drew on insights from business data and employee focus groups. The digital learning program is problem-c…
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Elevate 20: Skills Development – Key Elements
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Continuing our special Learning Uncut Elevate series on Skills Development, Learning Uncut Co-Founders Ravina Bhatia and Michelle Ockers discuss the seven key elements of skills development. They explore what it means to have these elements in place and how they can help organizations set up a successful skills development journey. Whether you're j…
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132: Building an Integrated Learning Technology Infrastructure – Fabrizio Conrado
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Michelle speaks with Fabrizio Conrado, the Director of AI and Technology at Avado, about building an integrated learning technology infrastructure. Fabrizio discusses Avado's journey in selecting Thought Industries as their LMS provider and how they successfully integrated it with other technology elements. He also shares key considerations for sel…
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Elevate 19: Skills Development – Getting Started
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Skills development has gained significant attention in L&D in recent years, particularly in the context of the COVID-19 pandemic and rapidly changing business landscape. In this Elevate episode Learning Uncut co-founders Ravina Bhatia and Michelle Ockers discuss how skills development has evolved in recent years and fundamentals for getting started…
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131: Cultivating Safety for Rail Track Contractors – James Kennedy and Andrew Smith
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In this episode, James Kennedy, a civil engineer and change practitioner, discusses the contractor safety management program at Australian Rail Track Corporation (ARTC). He shares how his childhood passion for LEGOs sparked his curiosity about how things work and how his team used data to rectify their initial misconceptions and bolster program des…
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130: Mission Driven L&D: San Diego Zoo – Dustin Lacasse
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Join Michelle Ockers for a compelling conversation with Dustin Lacasse, the L&D Lead at the San Diego Zoo, as they delve into the world of non-profit L&D. Lacasse shares his personal experiences, highlighting both the challenges and possibilities. He brings to light his team’s strategic approach to performance management by moving away from a “need…
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129: Storytelling Microcredential at Waka Kotahi – Stacie Swindon and Marcus Garrett
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How Waka Kotahi New Zealand Transport has piloted a customised micro-credential to develop storytelling skills across their workforce. Our guests are Stacie Swindon, a learning and development consultant from Waka Kotahi and Marcus Garrett, an instructional designer from RMIT Online who partnered on this project. Our host, Michelle Ockers, from Lea…
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128: Learning Transformation at Astra Zeneca – Marc Howells
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Marc Howells, VP of Global Talent and Development at AstraZeneca, discusses the company's radical learning transformation. He dives into cultivating a culture of lifelong learning, experimenting with journaling for learning reflection, and fostering continuous learning through their "Learning for Life" campaign. Howells also explains the shift towa…
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127: Advancing L&D: The New Learning Uncut – Michelle Ockers & Ravina Bhatia
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In a special podcast edition Laura Overton takes over the mic to speak with Michelle Ockers and Ravina Bhatia about some exciting developments in the Learning Uncut business. Having collaborated on many projects in recent years Michelle and Ravina have brought their two businesses together to create an even stronger L&D consultancy – still called L…
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126: Rethinking Regulatory Learning – Deb Van Rensburg
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Deb Van Rensburg, who leads Enterprise Regulatory Learning at National Australia Bank (NAB) discusses how they have evolved their approach to regulatory learning. We cover the 3-stage approach they used to streamline content and improve the learner experience. This includes the use of real-world scenarios and inclusive design practices to ensure th…
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125: Bendigo Bank’s Learning Transformation – Caroline Petha, Jo Doody & David Maiolo
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Join us for this episode of Learning Uncut as we delve into learning transformation with Bendigo Bank's Capability team leaders, Caroline Petha, Jo Doody, and David Maiolo. They discuss their individual responsibilities and collaborative strategies in capability, learning design, ecosystem and learning culture development. Their work demonstrates t…
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124: LTUK 2023 Highlights: AI, Adaptability and Impact – Donald H Taylor, Michael Osborne, Shannon Tipton & Laura Overton
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We explore highlights of the Learning Technologies UK 2023 conference (LTUK23). Our guests, including the conference organiser, thirty under 30s cohort leader, speakers, social media team member and a session chairperson to share their different perspectives on the conference. Explore the major themes that emerged, including the curiosity about gen…
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123: Blended Learning for Onboarding – Matthew Mould, Emma Shirlaw, Simon Dewar
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In this episode of the Learning Uncut podcast, Matthew Mould and Emma Shirlaw from ANZ Bank and Simon Dewar from BSI eLearning discuss their award-winning onboarding program. The program won the Best Onboarding award and was a runner up in the Best Blended Learning category at the 2022 AITD Excellence Awards. The team redesigned their Branch Banker…
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122: Thriving to Surviving: Insights Campaign – Michal Niezgoda & Carl Hodler
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Michal Niezgoda, a Leadership Development Specialist at Amazon Data Services, shares how Carl Hodler, from Learner Lab, helped him run a storytelling challenge for leaders from multiple business units. Using StoryTagger, leaders recorded short videos on the theme of Thriving versus Surviving in challenging times. Carl and Michal discuss how they sh…
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121: Manager Essentials: A Collaborative Effort – Viv Burgess
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Viv Burgess, formerly from the Tasmanian State Service knows how to patiently and persistently get things done across the 18 agencies in this state government. She walks us through how she led a cross-agency working group to break down silos to develop and implement a single Manager Essentials program. Now in its sixth year, this award-winning prog…
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120: APS Learning Strategy: Scale and Impact – Diane Hickman
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Diane Hickman from the Australian Public Service (APS) Commission speaks about the success of the APS-wide organisational learning strategy that was launched 20 months ago. Di shares the process they used to create a strategy that is relevant for their diverse workforce of over 150,000 people working in more than one 150 different agencies – many w…
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119: People Analytics at Reece – Adam McKinnon
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Adam McKinnon, the People Data and Analytics Leader at Reece, joins me to talk about the fascinating world of People Analytics. Reece is using a People Analytics platform to gain some serious insights into their business questions and issues related to people, and Adam’s here to share some real-world examples with us. He dives into how Reece is usi…
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118: Talent Marketplace at Schneider Electric – Dean Summlar
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In this episode, we discuss the latest innovation in HR and learning and development - the talent marketplace. Josh Bersin has described how it helps employees access opportunities within and outside their hierarchies, benefiting both the employer and employee. Our guest, Dean Summlar, the VP of Talent Management & Learning at Schneider Electric, s…
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117: Equipping Leaders in a Hybrid Environment – Lalaine Gedal and Cindy Huggett
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Lalaine Gedal, the Associate Director of Leader Development in the US for Takeda shares Takeda’s intentional approach to supporting their people to adopt a hybrid working model from their consultation on what hybrid working should look like to developing a toolkit to support people to adopt this change and engaging Cindy Huggett to run virtual sess…
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116: Design Patterns for Learning – Catriona Malcolm
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In this episode of Learning Uncut, I speak with Catriona Malcolm (or Cat as she is also known). She is the Enterprise Design Practice Lead at Westpac Group. With a workforce of around 40,000 people across seven business entities whose core service is banking, Cat’s role was created four years ago specifically to address the complexity of designing …
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115: Onboarding to Build Competency and Connection – Anthea Piening
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Welcome to our first episode for 2023. To kick off our podcasting year, Anthea Piening, the Capability and Change business leader for the sales team at Lion Australia shares a story about changes to onboarding at Lion Australia. She discusses how onboarding has been redesigned from a two-day event to a blended 12-week program. She discusses the key…
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114: 2022 Learning Uncut Review – Michelle Ockers and Ravina Bhatia
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It’s been a huge year for Learning Uncut – both the podcast and the business! The podcast celebrated its 100th episode in May and there have been almost 50,000 downloads in the past 12 months alone. In the final episode for 2022 Michelle is joined by Ravina Bhatia, Director and CLO of Learning Tribe. Together they have been supporting Learning Uncu…
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113: Listening: A Critical L&D Skill – Shaheen
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Listening is a critical skill to increase the impact of Learning and Development professionals. Our guest, Shaheen, shares her personal journey with deep listening and how that has increased her effectiveness in her work. We weave this theme in with the story of Project Oxygen Mask, a mental health campaign conceived after noticing her own mental s…
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112: Working with xAPI Data – Siva Kulasingam and Andrew Bloye
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Siva Kulasingam, the Digital Learning Manager at Coles, believes that “data is a beautiful thing.” He joins me with Andrew Bloye from ClearXP to discuss how his team is working with xAPI data after implementing a Learning Experience Platform (or LXP) and Learning Record Store (or LRS) several years ago. We discuss how both guests think about the le…
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111 Neuroscience, Biopsychology and Leadership Development – Hannah Conkey
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Following the pandemic, the nature of work and the expectations people have of the workplace and employers have shifted significantly. In this episode of Learning Uncut, I am joined by Hannah Conkey, the Head of Learning and Organisational Development at the Royal Automotive Club of Victoria – RACV for short. Hannah shares how the RACV have reviewe…
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110: Advanced Clinical Supervision: Blended Virtual Learning Program – Kate Fraser and Dr Kuva Jacobs
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Kate Fraser from the Australian Association of Social Workers joins me to discuss a blended learning program for clinical supervisors developed in partnership with Family Safety Victoria. She is joined by Dr Kuva Jacobs from RedPoint Consulting who worked on the design and development of the program. Some interesting design considerations shaped th…
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109: Scaling Connection, Performance and Community in a Global Remote Team – Penelope Barton
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Pene Barton, VP People and Remote at Noissue joins me for this episode of Learning Uncut, where we discuss the near-universal challenge of keeping people connected, learning and performing while working remotely. We look at how Noissue has tackled this challenge as they scaled a global workforce. Pene discusses relevant approaches and tips includin…
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