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What happens after a serious injury? Who do you turn to? Hear the authentic and inspirational stories of those injured at work or in an accident, their loved ones, and industry professionals. Our guests discuss their experiences living with a life-changing injury or their professional initiatives working towards making a difference within the insurance industry. Hosted by Andrea Mills, Chief Client Officer, and John Kane, MSCC, CMSP-F, Senior Vice President of Strategy for Ametros.
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What does it take to navigate the nuances of Durable Medical Equipment (DME) options and deliver the best fit for every patient? In this episode, we delve into the intricate world of DME support with industry experts, Edwin Fernandez, Chief Executive Officer and Tedd Thomas, Chief Revenue Officer of HealthBridge Medical. They uncover the essential …
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Join us for a special edition podcast in honor of International Women's Day and Women's History Month, with our hosts from Ametros, Andrea Mills, Chief Client Officer and Melissa Coleman, Senior VP of Marketing leading the conversation. In this episode, they're joined by featured guests Carrie Barr, President at Verisk, and Kirsten Smyth, Chief Cli…
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In this compelling episode, Cadrien Livingston, Regional Safety Manager at Viterra and President of Kids' Chance of Nebraska, explores how tragedy can unexpectedly lead to opportunities for growth and transformation. She shares her personal experience with how Kids' Chance of America, a nonprofit organization dedicated to providing scholarships and…
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Welcome to a pivotal 25th episode of "It's Settled," the Ametros Podcast. Today marks a significant transition as our host, Shawn Deane, former General Counsel and SVP of Risk Management and Compliance at Ametros, passes the reins to our new hosts, Andrea Mills, Chief Client Officer, and John Kane, SVP of Strategy at Ametros. In this episode, Shawn…
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Ever wondered how artificial intelligence is reshaping the landscape of workplaces everywhere? In this episode we’re taking a deep dive into Artificial Intelligence (AI) in the workplace with Solomon Kahn, a data science expert, Founder and CEO of Delivery Layer, and the captivating host of "The Data That Drives Revenue" podcast. In this episode, w…
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Sometimes even the most challenging work comp legacy files often have surprisingly straightforward solutions. In this episode, we're joined by a true negotiation and resolution expert, Greg Gitter, President of Legacy Claims Solutions. Greg shares how Legacy Claims Solutions was founded and delves into his vast experiences, shedding light on the po…
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In this remarkable episode, we welcome Linda J. McCoy, a devoted mother and caregiver for her son Darien Smith, an Ametros member, who defied the odds after a severe head injury at work left him facing the most critical brain stroke imaginable. Linda's story is one of love, faith, and the unshakeable belief in the power of never giving up. Linda sh…
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Join us for a deeply moving episode as we sit down with Patrizia Cassaniti, a courageous woman who transformed personal tragedy into a powerful force for change. Through the Touched by Christopher Foundation, Patrizia honors her beloved son, Christopher, whose life was tragically lost in a jobsite scaffold collapse in Sydney, Australia. In a candid…
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In honor of Mental Health Awareness month, we want to highlight a topic that often gets overlooked but has significant implications for both injured individuals and workers' compensation professionals alike: mental health in work comp claims. We explore best practices for addressing an injured individual's mental health, and how it can positively i…
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Imagine living in a world where your home and vehicle are not designed to suit your physical needs. For those who have experienced catastrophic injuries or motor disabilities, adapting living spaces and medical need customizations can be necessary to create comfort and ease in everyday life, allowing for full functionality and independence. Meet De…
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Navigating a workers’ compensation or liability claim is tough: physical injuries are just one part of an individual’s experience. Many individuals struggle with mental health issues such as frustration or low self-esteem after not being able to contribute to their household, but lack an adequate support system to help them cope. Additionally, ment…
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After a serious injury, many individuals need more than just physical rehabilitation - they often require extensive mental health support and help rediscovering activities that give them joy. Recovery is both an emotional and physical journey requiring patience, dedication, resilience and understanding. After being paralyzed in a vehicle collision,…
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There are many different facets of workers’ compensation that all play a critical role in helping support employers and injured individuals after a work comp claim is filed. Some in the industry asked - what could you accomplish if you had a complete understanding of every role in the workers’ compensation system and how they operate? For the first…
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If you have the experience and skills but are still asking yourself, “Am I ready? Am I qualified enough for the requirements of this job?,” you may have preconceived notions or fixed views holding you back from your goals. In this episode, Danielle Lisenbey, CEO of MedRisk, shares how her personal experiences in work comp and mentors throughout her…
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Recovery is an important part of returning to work after a serious work injury. The ideal outcome for a workers' compensation claim is to help an individual fully recover from their injury and help them safely return to work. But what is involved with facilitating that healing process and recovery? Both physical and mental recovery is involved for …
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Jason Schechterle's career choice as a patrol officer had serious risks, but he never thought he’d experience what occurred to him one night in 2001. Jason took an emergency call that would forever change his life. While he was on his way trying to clear an intersection, a taxi cab travelling over 100mph crashed into the rear of his patrol car. Upo…
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With millions of U.S. workplace injuries and illnesses reported by the Bureau of Labor Statistics (BLS) each year, there is no doubt workplace injuries are common. However, the average employee is not prepared for an injury and they often feel vulnerable navigating the work comp system. Practicing empathy and clearly breaking down what’s needed to …
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How did work comp become such a misunderstood system and underrated career? When its sole purpose is to help those who are injured after a workplace accident, why do we find ourselves overcoming many of the negative stigmas surrounding this system today? Even one of the most famous modern-day cartoons, SpongeBob, aired an episode where an injured w…
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Imagine landing the career of your dreams, but then having it catastrophically change your life. Dave Repsher, an Ametros Member, landed a career as a flight nurse and it was everything he had dreamt it would be. But one day during a public relations event, as Dave was sitting in the rear seat of a Flight for Life helicopter, he suffered from a cat…
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How can individuals manage their pain without being prescribed opioids? What role do our brains play with pain management? For this episode, Mark Pew, also known as the RxProfessor, speaks to improving wellness in workers’ compensation. Mark shares how his unique professional background in software and programming paved the way for his calling as a…
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Goals are important. They help us set our sights on what's next and make sure that we're not letting anything stop or distract from our achievements. When we set a goal, there’s a process we take to prioritize and work towards it. We ask ourselves questions like, ‘is this a long-term or short-term goal? Is it realistic? What steps are needed to acc…
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It's no secret that our health is integral to everything we do. Whether our health goals include weight loss, posture improvement, or healing from an injury, the basic principles of staying healthy and healing are the same for everyone. However, professional athletes prioritize health to perform at the top level, with their career being dependent o…
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How does working in a nuclear unit in the military have profound impacts on human connection? Clarence Easterday (Former US Army Field Artillery Officer) is a prominent leader in the risk management and trucking sector and his unit was one of many tasked with protecting America. As someone who has had experience working on military missions, he dra…
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Is fear holding you back from moving forward with something new and unknown? Wondering if it's time to take on a new project or jump ahead in a workers' comp career? Sometimes we all need a little clarity. After years of working in MSP compliance and being known as one of the foremost experts in the country, Heather Schwartz Sanderson, Esq. shares …
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As a parent, you want nothing more than to see your children grow up to become happy, healthy, and successful people. But what if life has different plans, and you get a call that forever changes the course of your life? In ­­­2013, Colleen Murphy received news no mother wants to hear—her daughter Lauren, now an Ametros member, suffered a severe br…
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What strategies do successful insurance leaders implement? How can insurance leaders push the current boundaries of the industry to improve settlement outcomes? One way is to empower employees to think out-of-the-box at the desk level. Hear from Dr. Claire C. Muselman on what organizations can do to develop an effective care advocacy model - includ…
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Jim Jones, an Ametros member, father, and loving husband to his wife Monica, shares how his life-changing work injury impacts both their daily lives. Jim's story is not just about himself, but also his family, friends, and support system that have been involved in his care after settlement. In this interview, Jim and Monica share what has helped th…
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Shawn Deane, General Counsel of Ametros, launches our new podcast, touching upon its inspiration and the common threads of humanity and empathy that connect all of our guests. Our podcast is told through compelling interviews of those injured at work or in an accident, their loved ones, as well as the insurance professionals who serve them. Follow …
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