Best Pco Podcasts (2024)

1
Episode 198: Q&A: Listener Mailbag 44:37

6h ago44:37

44:37

On this episode, Donnie and Dan walk through answers to recent questions they've received from podcast listeners. Topics include tracking your critical number, how to develop your leadership skills, the best business advice they've ever received, customer service training and more. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton,…

1
Episode 197: End-of-Season Wrap-Up 40:49

3h ago40:49

40:49

With the busy season behind us, Dan and Donnie dive into the state of the market. From economic factors like inflation and interest rates to industry-specific trends, they break it all down and give you the insights you need to finish the year strong. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Episode 196: Turning Around a Pest Control Business 39:06

6d ago39:06

39:06

On this episode, Dan and Donnie welcome Steve Durham, former owner of EnviroCon Pest in Tomball, Texas. He explains how he successfully transformed his company by moving to a recurring revenue model. Steve talks about the discipline required to get away from one-time work, move to auto billing, transition to triennial service — and ultimately exit.…

1
Episode 195: PestWorld 2024 Preview 29:47

13d ago29:47

29:47

On this episode, NPMA's CEO Dominique Stumpf joins Dan and Donnie to discuss what's new at the association and what PMPs can expect from PestWorld 2024. Highlights include a nearly sold out exhibit hall, an improved first-timers experience, a new initiative called NPMA Basecamp, featuring fireside chats and opportunities for attendees to learn and …

1
Episode 194: How to Fuel Growth by Reducing Taxes 30:36

24d ago30:36

30:36

On this episode, Dan and Donnie discuss smart strategies pest control operators can use to fund their growth by reducing taxes. They cover tax rate basics, accelerated depreciation, the importance of tax planning and other tactics for reinvesting tax savings into your business to scale and improve the value of your business long-term. Hosts: Dan Go…

1
Episode 193: The Blueprint for a Dream Workplace 41:37

1M ago41:37

41:37

Trent and Amanda Ragar, owners of Natural State Pest & Lawn in Lowell, Ark., join Dan and Donnie to discuss their efforts to build a great workplace, including programs they use and activities they do to foster employee engagement. Natural State was recently named to PCT's 2024 Best Places to Work rankings in the medium employer category. Guest: Tr…

1
Episode 192: From Lead to Lifetime Customer: Transforming Sales in Pest Control 37:34

1M ago37:34

37:34

On this episode, Sheri Spencer Bachman shares her journey from second-generation PMP to founding her consulting firm, Pest Control Business Coach. She discusses best practices for developing salespeople, including training, role playing, tracking and more. Guests: Sheri Spencer Bachman, Owner, Pest Control Business Coach Hosts: Dan Gordon, PCO Book…

1
From Burnout to Balance: The Importance of Self-Care in The Event Industry with Nicole White 13:23

1M ago13:23

13:23

Join us on The Conference Collective as Nicole White delves into the crucial topic of self-care in the bustling world of events. Nicole emphasises the importance of personal well-being for professionals in the industry, highlighting how taking time for oneself contributes to enhanced performance and productivity. Discover practical mindfulness tips…

1
Episode 191: AI in Action: Enhancing Pest & Lawn Call Centers 41:51

2M ago41:51

41:51

Pest control industry veteran Raymond Kidwell, Director of Business Development at Voice for Pest, joins the podcast to discuss AI's potential to enhance customer service and call center operations in the pest and lawn industries. He explores the benefits of AI-powered phone systems, such as call monitoring and scoring, and he addresses the limitat…

1
Creating Customer Success Stories with Darrell Hardidge 23:38

2M ago23:38

23:38

In this episode of The Conference Collective, Darrell Hardidge takes centre stage to unravel the intricacies of customer success in the realm of business events. Join us as we delve into the critical role of analytics and reporting in monitoring client satisfaction, event success, and attendee engagement. Darrell sheds light on common pitfalls affe…

1
Episode 190: Journey of a Pest Control CEO 44:06

2M ago44:06

44:06

On this episode, Certus Pest CEO Dave Bradford joins Dan and Donnie. He shares insights on the importance of employee and customer retention, data visibility and long-term value creation. They also cover growth opportunities for Certus and the company's unique approach to evaluating branch performance. Guest: Dave Bradford, CEO, Certus Pest Hosts: …

1
Episode 189: Meta Marketing: What Makes a Great Facebook & Instagram Ad? 43:49

2M ago43:49

43:49

James Szojka, co-founder of Yard Dawgs in Calgary, Alberta, joins Dan and Donnie to share his experiences and strategies for using social media ads to market his lawn care company, emphasizing the importance of tracking lead sources and continuously testing and optimizing ads. He covers the difference between ads on Facebook and Instagram compared …

1
Episode 188: When Private Equity Comes Calling: Navigating the PE Acquisition Process 39:28

2M ago39:28

39:28

As a pest or lawn business owner, it can be exciting to get your first call from a private equity firm. But it also raises many questions. Why are they contacting you now? How should you handle the call? Should you even take it? On this episode, Dan and Donnie answer these questions and other things to consider about partnering with private equity.…

1
Breaking Barriers: The Role of RAPs in Business Events with Rebecca Wessels 30:02

2M ago30:02

30:02

In this episode of The Conference Collective, we are thrilled to welcome Rebecca Wessels, the founder and CEO of Ochre Dawn, to discuss the transformative power of Reconciliation Action Plans (RAPs). Rebecca shares her insights on what RAPs are and why they are crucial for businesses aiming to foster inclusivity and reconciliation within their comm…

1
Episode 187: Revolutionizing Search for Businesses: What You Need to Know About Search GPT 39:18

3M ago39:18

39:18

On this episode, Dan and Donnie explore the impact of AI-powered search engines on pest and lawn businesses. They discuss the shift from optimizing for search engines to focusing on user intent, emphasizing the importance of natural language processing and conversational AI integration. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie She…

1
Episode 186: The Power of One: Harnessing the 'One Number' to Drive Business Growth 28:47

3M ago28:47

28:47

On this episode, Dan and Donnie dive into Donnie's efforts to boil down team members' effectiveness to a single metric. Inspired by his experience as a pilot, Donnie shares how he is evaluating critical results to communicate clearly and ensure quality and excellence at Triangle Home Services. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDon…

1
Episode 185: 8 Critical Factors for Profitability in Pest & Businesses 41:37

3M ago41:37

41:37

Description: On this episode, Dan and Donnie share eight factors that can help you create a sustainable, thriving pest or lawn business and achieve a healthy bottom line. Dan details a list of useful operational ratios and gives an accountant's view on them, while Donnie gives an operator's perspective. Hosts: Dan Gordon, PCO Bookkeepers & M&A Spec…

1
A Harmonious Approach to Events and Wellbeing with Ciaran Gribbin 25:47

3M ago25:47

25:47

On this episode of The Conference Collective, dive into the enchanting world of music, events, and well-being with our guest, Ciaran Gribbin. Throughout the episode, Ciaran discusses his rich background in the music and events industries, offering a unique perspective on the intersection of sound and health within our personal lives, and in our eve…

1
Episode 184: GPT-4o: Unleashing Its Power for Your Business 29:55

3M ago29:55

29:55

On this episode, Dan and Donnie review GPT-4o — OpenAI's latest artificial intelligence model. They cover how the algorithm is different from previous models, why that matters and how you can use it in your pest or lawn business. Donnie also demonstrates how to use it for data analysis, so be sure to check out the video version of this episode at y…

1
Episode 183: Review Generation & Its Impact on Your Growth 40:32

4M ago40:32

40:32

Coalmarch's Christin Nein joins the podcast to share her expertise on the always important topic of generating customer reviews. She covers why reviews matter, how to generate more reviews, how to make sure you get the right reviews and what to do if you get a negative review. Guest: Christin Nein, Sr. Director, Product Development, Coalmarch by Wo…

1
Creating Safe and Inclusive Spaces with Dr. Lucy Mercer-Mapstone 27:52

4M ago27:52

27:52

In this episode of The Conference Collective, Dr. Lucy Mercer-Mapstone shares invaluable insights on fostering inclusivity and safety in business events. Join us as we explore the nuances of planning for accessibility and discover small, impactful changes that can be implemented to make events more inclusive. Dr. Mercer-Mapstone highlights common p…

1
Episode 182: Fly On The Wall: What We're Hearing in Peer Group Meetings 45:52

4M ago45:52

45:52

David Billingsly, president and founder of The Billingsly Group, gives the inside scoop about what he's hearing as the facilitator of the PMP Industry Insiders Peer Groups, including insights on the economy, pricing, routing and AI. David also discusses how the groups are going so far and goals for the future. Guest: David Billingsly, President & F…

1
Episode 181 - 6 Keys to Customer-Centric Innovation 39:49

4M ago39:49

39:49

On this episode, Dan and Donnie welcome Dr. Cassie Krejci Ph.D., Head of Science & Innovation, North America, for Rentokil Initial — better known as the Bug Doc. She updates us on Rentokil's new North American Innovation Center, details her six points of customer innovation and shares four ways she leverages social media to raise the profile of the…

1
Episode 180: Google AI Overview: The Next Frontier of Digital Marketing 40:51

4M ago40:51

40:51

On this episode, Dan and Donnie break down Google's new AI-powered tool, formerly known as Google SGE. They cover why the search giant is rolling it out, how it works and what you need to know about it to market your pest control or lawn care company more effectively. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home…

1
From Dream to Reality: Unlocking the Potential of AI with Craig Rispin 45:25

5M ago45:25

45:25

In this episode of The Conference Collective, we explore the fascinating world of artificial intelligence (AI) with Craig Rispin, a renowned futurist. Craig provides insights into the history and evolution of AI, from its origins to its current state, highlighting the transformative impact of AI on productivity and efficiency across various industr…

1
Episode 179: 3 New Regulations Employers Need to Know 55:29

5M ago55:29

55:29

HR expert Jean Seawright is back to discuss the latest federal regulations that affect employers, including pest control and lawn care companies. Tune in to hear what you need to know about three new rules that pertain to independent contractors, overtime pay and noncompete agreements. Guest: Jean Seawright, President, Seawright & Associates Hosts:…

1
Episode 178: Protecting the Future of Pest Management 43:14

5M ago43:14

43:14

JD Darr, Director of Legislative and Regulatory Affairs for the National Pest Management Association, joins Dan and Donnie on this episode to share the legislative and regulatory issues on NPMA members’ minds. He also covers the importance of using your voice to influence public policy and what you can expect when you attend a Legislative Day event…

1
Episode 177: What To Do About Distracted Driving 41:10

5M ago41:10

41:10

Distracted driving is on the rise, driving up auto insurance claims and increasing exposure for pest control companies. PestSure's Director of Safety Linda Midyett joins Dan and Donnie to discuss the problem and the most important things PMPs can do to fix it and control costs. Guests: Linda Midyett, Director of Safety, PestSure Hosts: Dan Gordon, …

1
Embracing Change and 2024 Event Predictions with Michael Fleck 17:31

5M ago17:31

17:31

Join us on The Conference Collective as Michael Fleck guides us through the dynamic landscape of business events in 2024. Michale delves into the importance of not just talking about sustainability but implementing policies and practices that create a lasting impact and emphasises the need for events to be 'real,' resonating with audiences regardle…

1
Episode 176: Optimizing Your Taxes as a PMP 40:52

5M ago40:52

40:52

On the heels of tax season, Dan Gordon & Donnie Shelton review common questions pest control company owners have about optimizing their taxes. They discuss filing extensions, avoiding penalties, tracking expenses and claiming tax credits, among other FAQs. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Episode 175: Rentokil's Leaders Talk Growth Strategy 49:01

6M ago49:01

49:01

Join Dan and Donnie as they welcome Rentokil's John Myers and Brad Paulsen to the podcast. John shares the leadership lessons he's learned during Rentokil's period of explosive growth, Brad discusses the firm's The Right Way 2 Growth Plan, plus they cover the Terminix integration, M&A prospects, and much more. Guests: John Myers, CEO of U.S. Pest C…

1
Episode 174: Lawn Care Issues Update 45:00

6M ago45:00

45:00

On this episode, Dan and Donnie welcome back Andrew Bray, senior vice president of government relations & membership for the National Association of Landscape Professionals, to discuss top-of-mind issues on the lawn care side of the business. They cover the Farm Bill's significance, state preemption of local pesticide laws, election year scenarios,…

1
Feeding Change with Rachel Hibble of OzHarvest 31:39

6M ago31:39

31:39

In this episode of The Conference Collective, we're joined by Rachel Hibble, who takes us on her inspiring career journey with OzHarvest, a leading organisation in the fight against food waste. Rachel shares insights into OzHarvest's current and future plans, shedding light on the profound impact of food waste on our environment. Delve into practic…

1
Episode 173: Optimize Your Organizational Health with Patrick Lencioni 50:32

6M ago50:32

50:32

Join Dan and Donnie for an energizing episode with best-selling author Patrick Lencioni, the mastermind behind "The 5 Dysfunctions of a Team" and "The Advantage." They dive into the dysfunctions, three three essential traits of exceptional team players and how to get more out of meetings. Patrick also shares details about his latest book and concep…

1
Episode 172: The Economy Here & Now 43:13

6M ago43:13

43:13

On this episode, Dan and Donnie review some of their recent predictions about the economy and whether or not they were correct. They also cover economic positives and negatives, trends to consider in the near term, and tips for pest and lawn companies. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Episode 171: What's on Deck for PPMA 41:51

7M ago41:51

41:51

Jim Fredericks, Ph.D. is back on the podcast to share the latest Professional Pest Management Alliance initiatives and what's coming down the pike. They cover large-scale projects, media coverage, the benefits of investing in PPMA and other ways the organization is growing and protecting the industry. Guest: Jim Fredericks, Ph.D., Senior VP of Publ…

1
The Past, Present, and Future of The PCOA: A Conversation With Barry Neame 26:50

7M ago26:50

26:50

Join us on The Conference Collective Podcast as we sit down with Barry Neame, PCOA president, to discuss the association's plans for 2024 and beyond. Barry shares insights into the future of PCOA, outlining upcoming initiatives and goals, while sharing details about this year's focus on helping members navigate contract negotiations. Explore the pi…

1
Episode 170: Say THIS, Not THAT: Mastering Customer Phone Calls 35:46

7M ago35:46

35:46

In this episode, Margaret Garcia, president of Grit PPO, joins Dan and Donnie to share her expertise in pest control customer service. She covers how to take control of a phone call, the importance of tone, words to avoid, what to say instead, why call scripts work and more. Guest: Margaret Garcia, President, Grit PPO Hosts: Dan Gordon, PCO Bookkee…

1
Episode 169: From Zero to $100 Million+ 45:48

7M ago45:48

45:48

Hawx Pest Control Co-founder Matt Mehr walks Dan and Donnie through how he and his partners have built a nine-figure enterprise from scratch. He discusses how his door-to-door business has evolved using data and proprietary technology, what it's like to get a private equity infusion and key metrics they're focusing on to continue to scale up. Guest…

1
Episode 168: Customer Reviews: Do's & Don'ts 42:17

7M ago42:17

42:17

In this episode, Dan and Donnie cover why online reviews are so critical in the pest control and lawn care industry and what you can do to up your review game. They go into the psychology of consumer reviews, Google's policies, how to get more reviews and tactics to avoid. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle…

1
Innovate, Connect, and Challenge: Crafting Unforgettable Events with Mykel Dixon 33:41

7M ago33:41

33:41

On this episode of The Conference Collective, Mykel Dixon shares his insights on creating standout events that resonate with attendees. From challenging norms to embracing innovation, Mykel discusses the power of simplicity, creative thinking, and the courage to take risks. Discover how to connect with your audience, switch up your event, and gain …

1
Episode 167: Is Work From Home Dead? 38:57

7M ago38:57

38:57

On this episode, Dan and Donnie ask whether there is still a place for allowing some staff to work from home in the service industry. They discuss the effect on productivity, culture, communication and client relationships, and they brainstorm ways to mitigate the downsides of WFH. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton,…

1
Episode 166: Q&A with an AI Expert 42:03

8M ago42:03

42:03

Dan & Donnie quiz AI consultant Andrew Louder about implementing AI in your business. They cover writing effective prompts, AI tools to consider and potential opportunities for the pest management industry, including marketing, operations and beyond. Guest: Andrew Louder, Founder, Louder Co. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonni…

1
Episode 165: How To Be Better Than Average In Pest & Lawn 41:42

8M ago41:42

41:42

In response to a social media post debating the importance of understanding industry averages, Dan and Donnie discuss the power of benchmarking. They delve into the concept of leadership capital, goal setting and using benchmarks as a starting point to become a better-than-average pest control or lawn care company. Hosts: Dan Gordon, PCO Bookkeeper…

1
Episode 164: The Single Biggest Marketing Mistake & How to Avoid It 38:12

8M ago38:12

38:12

On this episode, Dan and Donnie delve into the importance of nailing your marketing messaging. They cover how to improve your positioning in the marketplace and why you must differentiate your company from the competition. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Episode 163: The People Component of EOS 41:38

8M ago41:38

41:38

Sharon Roebuck-McBride, VP of Culture and Customer Experience for Triangle Home Services, is back on the podcast to discuss the people component of EOS and what pest control and lawn care professionals can learn from it. Guests: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services Hosts: Dan Gordon, PCO Bookkeepers …

1
Episode 162: Get the Most Out of a Selling Technician 40:00

9M ago40:00

40:00

Veteran sales consultant Patrick Quigley joins Dan and Donnie to discuss how to develop selling technicians. He covers different types of techs and salespeople, the concept of "drop-dead pests" and steps to take to cultivate technicians who sell in your company. Guests: Patrick Quigley, president of Sales Training by Design Hosts: Dan Gordon, PCO B…

1
Episode 161: Signs You Might Need a Culture Change 48:12

9M ago48:12

48:12

What is company culture? How do you know if yours is effective or ineffective? On this episode, Dan and Donnie discuss how they think about culture in pest control and lawn care companies and how to approach a culture change if you need one. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Episode 160: Reviewing '23, Planning for '24 40:16

9M ago40:16

40:16

Description: On this episode, Dan and Donnie reflect on 2023 from an economic and trend standpoint. They cover the Pest Index, the Rollins Q3 earnings call, marketing, M&A, and they look ahead to 2024 and beyond. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…

1
Behind the Curtain: EC3 12:32

9M ago12:32

12:32

NWA--- Support this podcast: https://podcasters.spotify.com/pod/show/lucha-libre-online/support

Podcasts Worth a Listen

Pco Podcasts

Podcasts Worth a Listen

Quick Reference Guide