Best Pnl Podcasts (2024)

1
#865: Stop Being Afraid of Your PnL 29:14

8h ago29:14

29:14

As a follow-up to episode 858 (Deciphering Your True Overhead), Tiff and Dana circle back to focus on managing your practice’s debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Reach out to Tiff and Dana Listen to episode 858: Dec…

1
#864: Earn More & Work Less 46:01

2h ago46:01

46:01

Re-releasing one of DAT’s most popular episodes! Dr. Jesse Green is back on the podcast to share more real-life experiences of a dentist. In this episode, Dr. Green shares with Kiera how to move your practice from being profitable to scalable. He shares specific insight about: How to become a training institution How to best back away from the busi…

1
#863: 3 Tips for Upping Your Internal Referral Game 22:06

1d ago22:06

22:06

Tiff and Dana are wrapping up their series of marketing-focused episodes. This week, they discuss internal referrals. They talk about three things to ramp up success with these referrals: Identify your why Know your patient avatar Bring a competitive spirit Episode resources: Reach out to Tiff and Dana Sign up for our FREE Monthly CE Webinar Watch …

1
#862: Getting Team Buy-in For a New Service 38:04

2d ago38:04

38:04

Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like. Episode resources: Learn more about Dental Warranty Get a …

1
#861: Onboarding Effectively (and Using Your Team to Do So) 26:52

10d ago26:52

26:52

Tiff and Dana walk through what onboarding is, and how to utilize your team to update and carry out the methods. The consultants touch on how to prioritize the onboarding schedule, what often is missed in the onboarding process, and why it’s so critical to be systems-dependent instead of people-dependent. Episode resources: Reach out to Tiff and Da…

1
#860: Prepping for Uncertainty 37:30

4d ago37:30

37:30

Amid the tumult of an election year and rising inflation, Kiera is joined by Brad with Dental Warranty to talk about peace of mind. Together, they discuss why warranty is so critical, what additional revenue looks like, how to sell patients on the investment, and more. Episode resources: Learn more about Dental Warranty Get a DAT discount on a demo…

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Fernando Rosas | Historiador 37:09

5d ago37:09

37:09

Sobre a Liberdade e o 25 de Abril. Évora. 4.07.2024

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#859: Fun Dental Facts For the 4th of July 13:27

9d ago13:27

13:27

This episode is for those who want a good time. Happy Fourth of July! Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.654) Hello, Dental A Team Listeners. This is Kiera and happy 4th of July. You all know t…

1
#858: Deciphering Your True Overhead 30:11

10d ago30:11

30:11

Tiff and Dana share the Dental A-Team method to understanding your practice’s true overhead, and how to budget to get that overhead to where you want it to be. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review th…

1
#857: Tax Strategies to Prepare for an Associate Buy-In 46:53

11d ago46:53

46:53

Morgan Hamon returns to the podcast and Kiera dives deep with him. They focus on how owners/doctors can prepare their cash flow and tax planning for an associate buy-in, including the ideal time to execute, time horizon, three common frustrations and how to avoid them, and so much more. Episode resources: Learn more about HDA Accounting Group Conne…

1
#856: Mid-Year Check-in: What’s Good and What Could Be Better? 19:04

16d ago19:04

19:04

We’re halfway through 2024! That means we’re halfway toward the goals made at the beginning of the year. In this episode, Kiera reminds listeners to prep for the end of the year now by touching base with the right people, and adjusting or pivoting where necessary. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to…

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#855: Office Manager Guru Says, “Add Video to Onboarding!” 21:10

17d ago21:10

21:10

Tiff and Dana talk about why videos are such effective additions to your practice’s operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podca…

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#854: Let’s Make Systemization Simple- Kiera’s Mind Blown 24:58

18d ago24:58

24:58

Welcome back to DAT Book Club! This month’s selection was Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg. As you’ll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode: Best ways to communicate internally Questions to ask yourself…

1
#853: It’s Time to Turn Your Patients Onto Membership Plans 39:49

27d ago39:49

39:49

With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re considering dropping insurance, and how Dental Menu seamlessly slots into your practice: Create a good product…

1
#852: How to Handle Emergency After-Hour Calls 11:42

28d ago11:42

11:42

Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place daily blocks for those emergency appointments. She adds a couple additional pieces of advice, including using a …

1
#851: The Actual Value of Knowing Your Ideal Patient 21:53

1M ago21:53

21:53

We’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar Considering the right metrics Working with your marketing team And more! E…

1
#850: Consider This When Buying/Maximizing a Practice 15:04

1M ago15:04

15:04

Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What’s the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies purchased? Then she suggests how to boil down the most critic…

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#849: Tip For Better Communication 22:21

1M ago22:21

22:21

Something many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acceptance. They touch on diagnosing with the patient in the room, having conversations directly with them, why NDTRs need to be implemented, and more. Ep…

1
#848: How to Handle Rude Patients 12:20

1M ago12:20

12:20

There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Practice Mom…

1
#847: Co-Diagnosing: Pre-Game Strategies 23:37

1M ago23:37

23:37

What Would Doctor Do? Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3: Calibrate the language and focus Set clear expectations Doctors, empower your team The consultants give examples of how to go about this, plus insight on why this will improve how your practice functions. Episod…

1
#846: Unconventional Ways to Cut Costs In Your Practice 18:22

1M ago18:22

18:22

Kiera gives listeners tips that you can implement right now to start trimming the fat on practice costs and making more money. Suggested actions include reviewing your PnL monthly, buying discounted supplies, utilizing a productive schedule, and more. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Virtual Consulting Subscribe t…

1
#845: How to Vacation Without Your Business Losing Money 12:17

1M ago12:17

12:17

Warmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice’s profit and loss. It’s about planning, yes, but Kiera gives you the variables to consider as you calculate how much you can vacation based on your practice’s output. Episode resources: Reach out to …

1
#844: Achieving Your Dream Dentistry Life 32:36

2M ago32:36

32:36

Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic day-to-day, how it’s benefited his team members, and w…

1
#843: Take a Moment to Slow Down 17:57

2M ago17:57

17:57

Kiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you’re slowed down. Episode resources: Reach out to Kiera Sign up for DAT’s Weekly Webinar Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.22) Hel…

1
#842: How (Good) Handoffs Increase Case Acceptance 19:20

2M ago19:20

19:20

The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice’s communication with patients and each other is working effectively. Episode resources: Reach out to Tiff and Dana Virtual Consu…

1
#841: Book Club: High Output Teams Simplified 20:12

2M ago20:12

20:12

Kiera reviews May’s DAT Book Club selection, High Output Management by Andrew S. Grove and why her takeaways are complicated. A few of her favorite ideas from the book: delegation is not abdication; allow time to connect; and why less is more when it comes to performance reviews. Find the full book club rundown here! Episode resources: Reach out to…

1
#840: Easy Way to Get More New Patients 41:24

2M ago41:24

41:24

Kiera is joined by Dr. Brian Harris, the founder of Smile Virtual, to talk about cosmetic dentistry and virtual consulting. They touch on cosmetic needs in the current economy and how social media changed the game, as well as implementing virtual consulting and the way to get patients to want to do it. Dr. Harris also teases out how to get case acc…

1
#839: Effective + Efficient Appointments in 4 Steps 28:59

2M ago28:59

28:59

Tiff and Dana are back with more tips to perfect your patient experience and office systems. This episode focuses on maximizing appointment efficiency from both the doctor side and hygiene side. The consultants walk through four critical steps: Taking an inventory of your appointment process Consider timing with a fine-toothed comb Implement block …

1
#838: Handling No-Cost Patients 15:57

2M ago15:57

15:57

Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three pointers to addressing when someone inevitably drops your name in hopes of a discount: Recognize your worth…

1
#837: Beyond Hello: Creating Lasting First Impressions in Dental Offices 17:25

2M ago17:25

17:25

Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cleanliness and organization, they emphasize the importa…

1
#836: Clarity Around DSOs 54:10

2M ago54:10

54:10

Get ready for a deep dive on DSOs. Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs. Basically, if you want insight about selling to a DSO, this episode is for you. Kiera and Brannon discuss: Pros and cons to selling to a DSO What common mist…

1
#835: The Value of a Phone Call 19:52

2M ago19:52

19:52

When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Virtual …

1
#834: Build a Fun (& Productive) Culture 14:32

2M ago14:32

14:32

This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources: Wish Tiff and Kiera a happy birthday! Virtual Consulting Subscribe to The Dental A-T…

1
#833: Mastering Wealth and Wellness 19:01

3M ago19:01

19:01

Kiera touches on the best-of from this year’s Dental A-Team Summit, including: your relationship between your work life and personal life; increasing production or improving efficiency; facing the pain of change; building long-term wealth; and more. Episode resources: Reach out to Kiera Practice Momentum Virtual Consulting Subscribe to The Dental A…

1
#832: Staying Human in Automation 31:36

3M ago31:36

31:36

Kiera is joined by Pedro Becker of Axle to talk about how to effectively use a centralized dental platform that utilizes artificial intelligence while staying human. Points of conversation include learning curves with automation, how this software is transforming dentistry, what’s easy for the patient and the practice, and more. Episode resources: …

1
#831: Fast-track your SOPs & Operations Manual 16:59

3M ago16:59

16:59

Join Kiera as she uncovers the power of SOPs and Operations Manuals for dental practices. Learn how these tools can save time, ensure consistency, and streamline your operations. Discover practical tips for creating your own manual, from dividing tasks among team members to keeping protocols user-friendly and accessible. Tune in for expert advice o…

1
#830: Optimal Efficiency Hacks 17:17

3M ago17:17

17:17

Kiera goes through different positions in the practice and gives advice on how to streamline. Examples include how office assistants can maximize their time; when doctors and office managers should schedule their week; the power of clustering and cadence; and more. Episode resources: Reach out to Kiera Virtual Consulting Subscribe to The Dental A-T…

1
#829: Book Club: What to Take Off Your (Work) Plate 27:03

3M ago27:03

27:03

Kiera and Britt are discussing the April book club selection, Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and more. Find the full book club rundown here! Episode reso…

1
#828: Those Team Members Who Want More, More, More 17:57

3M ago17:57

17:57

As an employer, it can definitely feel like all you do is give, and working with those team members who always want more can be a major hurdle. Kiera talks about the right way to approach giving, what to consider from the team member’s perspective, budget confines, and more. Episode resources: Reach out to Kiera Practice Momentum Group Consulting S…

1
#827: Adding an Edge To Your Practice 18:42

3M ago18:42

18:42

If you’re looking to up your review game, it’s important that you’re in the right arena(s). In this episode, Kiera talks about why practices should showcase their best selves on social media. Specifically, she touches on the ideal number of reviews your practice should have, and why considering your social media presentation is so critical. Bonus: …

1
#826: Solving the Too-Full, Not Productive Schedule Problem 14:57

3M ago14:57

14:57

Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast …

1
#825: Getting Into Social Media: Putting Your Practice Out There 18:52

3M ago18:52

18:52

It’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting …

1
#824: The Art Of Hiring an A-Team 26:48

3M ago26:48

26:48

Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on… How long you should wait to know if you’ve hired the right person Why it’s important to be practical when hiring, not emotional What hiring someone complementary…

1
#823: Measure Success in a Whole New Way 20:00

3M ago20:00

20:00

In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important. Want a spreadsheet to start trac…

1
#822: Are You Respected By Your Team? 18:59

3M ago18:59

18:59

An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. She explains why OMs should: Understand your motive in the position Consider the be…

1
#821: It’s Not Too Late to Gain Momentum in 2024 16:31

3M ago16:31

16:31

Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s Practice Momentum walks practices through monthly tasks to make sure everything is planned ou…

1
#820: Ramp Up Communication to Improve Relationships 30:13

4M ago30:13

30:13

A common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to approach difficult conversations, wh…

1
#819: Marketing For Your New AND Established Patients 21:14

4M ago21:14

21:14

Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your new ones. Episode resources: Reach o…

1
#818: Hold Strong in a Tough Economy 17:02

4M ago17:02

17:02

Are you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what to shed for your practice’s long-term benefits. Epis…

1
#817: Hiring: Are You a Hunter or a Fisher? 17:06

4M ago17:06

17:06

The hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring: Establish a culture that doesn’t have turnover Assess the patterns of those who are leaving React to those tren…

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