Best Propertymanagementoperations Podcasts (2024)

1
Listeners Submit Topics, Points of Interest, Questions for Hosts #42 2:27

22h ago2:27

2:27

Listeners Submit Topics, Points of Interest, Questions for Hosts #42 This is a production of Habanero Media.

1
How to Activate Your Residents: Answers to Top 3 Questions from Customers 15:04

11d ago15:04

15:04

How to Activate Your Residents: Answers to Top 3 Questions from Customers #40 In today's episode, we tackle three pressing questions that you've likely encountered in property management. Yolanda and Charles dive into practical strategies that will help ensure your communications are not just heard by residents, but acted upon. You'll gain insights…

1
Prop Tech Innovations: How Light RFP Streamlines Vendor Procurement 29:37

15d ago29:37

29:37

Prop Tech Innovations: How Light RFP Streamlines Vendor Procurement #39 In today's episode, Yolanda sits down with David Barakchian, co-founder of Light RFP, to discuss the genesis and growth of his prop tech startup, which simplifies the RFP process for property managers and developers in real estate. You'll gain a fascinating behind-the-scenes lo…

1
Technology Integration Strategies for Modern Property Management 23:45

10d ago23:45

23:45

In today's episode, join Ashley Lipp, VP of Residential Property Management at Lloyd Properties, as we chat about her journey in property management and her strategies for successful leadership and technology integration. You'll gain insights into how a simple leadership approach can enhance technology adoption and improve operations, making comple…

1
Strategies for Multifamily Managers to Negotiate Lease Agreements 9:57

17d ago9:57

9:57

Strategies for Multifamily Managers to Negotiate Lease Agreements In today's episode, we delve into the pivotal role of negotiation within the multifamily industry, particularly focusing on managing lease renewal negotiations with residents. You'll discover why mastering the art of negotiation isn't just about clinching deals but also about enhanci…

1
Overcoming Resistance: How to Champion Tech Change Among Your Team 11:53

24d ago11:53

11:53

In today's episode, we dive into the crucial topic of implementing new technology in multifamily properties, a challenge many of us have faced. You'll learn five tips to ensure a successful multifamily technology rollout, from securing buy-in from leadership to celebrating every small win to keep your team motivated and engaged. Join us as we unpac…

1
Data on Digital Payment Adoption in Multifamily 13:47

2M ago13:47

13:47

Data on Digital Payment Adoption in Multifamily

1
Property Management Cybersecurity: Boosting Protection for Multifamily Operations 24:55

2M ago24:55

24:55

In today's episode, we delve into the often-overlooked realm of cybersecurity within the multifamily industry with Amir Tarighat, the founder and CEO of Agency. You'll learn about the unique challenges property management professionals face and why cybersecurity is not just an IT issue, but a crucial aspect of resident safety and company integrity.…

1
Property Management Skills That Set You Apart 16:59

2M ago16:59

16:59

Transform Your Property Management Game: Skills That Set You Apart Delve into three under-the-radar, yet essential skills every property management professional needs. With the help of new co-host, Charles Buggs, we explore the importance of adaptability, emotional intelligence, and data analytics in the multifamily industry. You'll gain insights i…

1
Rethinking Multifamily Tech: Trends, Transitions, and Transformation 25:43

5M ago25:43

25:43

The use of technology and its vendors has exploded over the last 5 to 10 years in the multifamily industry. But what does the current state of venture markets mean for the industry? And how does this impact you? Join us as we chat with Brady Nolan, Chief

1
Futurecast: A (practical) AI revolution coming for multifamily 26:29

9M ago26:29

26:29

Futurecast: A (practical) AI revolution coming for multifamily The big buzzword right now is AI [artificial intelligence]. But, what is it really? What does the future have in store for property technology and multifamily when it comes to using and implementing AI? In this episode, we speak to our resident expert, Chris Snyder, Vice President of En…

1
Realize Your Return On Investment from Resident Experience 32:01

10M ago32:01

32:01

Multifamily constantly discusses resident experience, but what is the return on investment (ROI)? How do you drive meaningful, long-term results? In this episode, we speak with Kerry Bodine, a globally recognized customer experience expert, and international speaker, about how you can realize a return on investment from resident experience manageme…

1
When to Build Your Own Multifamily Resident Portal 59:10

11M ago59:10

59:10

Not getting what you need out of your current resident portal or in the process of evaluating a new vendor? Listen to this webinar replay as Andrew Min, SVP of Strategy and Digital Initiatives at RXR, and Stephanie Gonzalez, VP of Innovation at Venterra Realty, discuss their approach with Jason Schedler, VP of Product Strategy at Zego. The panelist…

1
Ask the Expert: How to build effective teams to retain talent 27:02

11M ago27:02

27:02

Ask the Expert: How to build effective teams to retain talent

1
Leverage modern marketing for property management and connect to the bottom-line 38:48

1y ago38:48

38:48

Do you practice ‘modern marketing’ at your property management company? What are you doing when it comes to content creation and distribution? And are you nurturing - and listening - to young marketers entering multifamily? We’re excited to dig into modern marketing practices with Sarah Wieman, Vice President of Marketing at Northland so you can st…

1
Protect Your Properties: Why multifamily renters insurance is essential for property management companies 29:21

1y ago29:21

29:21

Renters' insurance is a common requirement. So why would a property offer bundled renters insurance through them? What’s in it for the company? Today, we're chatting with Michael Tinetti, Head of Insurance Products at GetCovered, about all things multifamily insurance. Find out how offering your renters insurance protects your properties while remo…

1
How PropTech is changing - from VC funding to resident screening and beyond 23:30

1+ y ago23:30

23:30

How PropTech is changing - from VC funding to resident screening and beyond Property technology (PropTech) is constantly evolving. With market shifts and new advances, what kinds of innovations can operators expect in 2023? How are venture capital funds examining what’s out there and worth the investment? Join us as we chat with Kyle Nelson, Vice P…

1
Multifamily in 2023: what will be in, what’s out, and what might surprise you 32:58

1+ y ago32:58

32:58

Multifamily in 2023: what will be in, what·s out, and what might surprise you

1
Why you need a Resident Lifetime Value metric and how to use it 37:30

1+ y ago37:30

37:30

Why you need a Resident Lifetime Value metric and how to use it Can your prospective residents connect with your existing ones? Is there a benefit to enabling this and moving beyond simple online reviews? And what does this have to do with resident lifetime value? Join us as we talk with Zach Sloan, Co-Founder & Chief Sales Influencer for Rentgrata…

1
Expert Insight: How to consistently wow your residents and staff 29:59

1+ y ago29:59

29:59

Expert Insight: How to consistently wow your residents and staff

1
How technology and data make a winning recipe for multifamily 36:34

1+ y ago36:34

36:34

How technology and data make a winning recipe for multifamily

1
How the most effective multifamily marketing teams use data to drive higher performance 45:56

1+ y ago45:56

45:56

How the most effective multifamily marketing teams use data to drive higher performance

1
What your teams are saying about the resident experience: Apartmentalize 2022 16:10

2y ago16:10

16:10

Apartmentalize 2022, where over 10,000 attendees were enjoying sunny San Diego, and we had to do it the Zego way - with a bit of creativity and a lot of fun. That fun manifested in Zon Zurgundy, our favorite San Diego anchorman, who joined us in the exhibit hall. For those who don’t watch early aught movies, Google “Anchorman” with Will Ferrell to …

1
How to create a thriving community by bringing mindfulness to property management 39:56

2y ago39:56

39:56

How to create a thriving community by bringing mindfulness to property management What is mindfulness, and how is it linked to thriving communities? What role should mindfulness play in property management, and how can you get started? Listen in to Donna Lee, Professional Speaker, Author and Consultant as we dig into why bringing mindfulness to pro…

1
What multifamily can learn from the hospitality industry to create thriving communities 42:21

2y ago42:21

42:21

How does the multifamily experience mirror the hospitality experience? What do restaurants, hotels, and other entertainment venues “get” that multifamily operators should take note of? And how can you leverage this to support thriving communities and your bottom lines? Listen now to Nichole Oswald, Regional Property Manager at RPM Living as we dig …

1
How (not) to lose your service team members in 90 days: what they need to thrive 33:37

2y ago33:37

33:37

How (not) to lose your service team members in 90 days: what they need to thrive

1
How building your personal growth fuels your company’s growth 23:54

2y ago23:54

23:54

You’ve heard about how you need a personal brand. But did you realize a personal brand doesn’t benefit just you? Can there really be a circuit from personal brand to company growth to happy residents? Learn how Tony Sousa, Regional Manager for Embrey and “the most interesting person in real estate,” uses his personal brand to fuel his team's growth…

1
How marketing can make or break a community 29:17

2+ y ago29:17

29:17

Live where you love - or so we hear. But how can you ensure your residents do love where they live? How do you leverage your neighborhood? And what can marketing do to ensure they don’t ruin the community feel? Listen now as Barbara Savona, CEO & Founder of Sprout Marketing Multifamily, dishes on how marketing can make or break you. This is a produ…

1
Resident Experience Management Predictions for 2022 47:13

2+ y ago47:13

47:13

Resident Experience Management Predictions for 2022 Listen in to this live panel discussion held December 2021 as a panel of property management experts discuss the hottest trends in resident experience management and share their predictions for what's on the horizon in 2022. This is a production of Habanero Media…

1
Is multifamily dong right by their residents? 29:40

2+ y ago29:40

29:40

Is multifamily dong right by their residents? Are you consistently rolling out new features to residents adn creating events but resident satisfaction is low? Is what you are doing actually adding to the resident experience? Or are you pushing feature fatigue while nickel and dining the residents over each service? Today, we’re speaking with Mike B…

1
Think differently about resident retention: it starts with... 25:54

2+ y ago25:54

25:54

Think differently about resident retention: it starts with... Are you creating value and community? Are you improving the economic viability of your properties? Listen in as we speak with Elain Simpson, President of Occupancy Solutions, who literally wrote the book on solutions for retaining residents in multifamily. You’ll begin to think different…

1
Industry players talk "Resident Experience" at Apartmentalize 2021 14:28

2+ y ago14:28

14:28

Zego attended NAA's Apartmentalize 2021 in Chicago, and we had the privilege of meeting a number of

1
Create mega fans - from employees to residents 36:24

3y ago36:24

36:24

Create mega fans - from employees to residents This is a production of Habanero Media

1
Distinguish your property with an enhanced digital front door 38:14

3y ago38:14

38:14

Distinguish your property with an enhanced digital front door This is a production of Habanero Media

1
How tech is driving the resident experience 29:47

3y ago29:47

29:47

How tech is driving the resident experience This is a production of Habanero Media

1
Apartment living evolution & communication for the 21st century 29:28

3y ago29:28

29:28

Apartment living expectations have dramatically evolved over the last decade. Is customer service a critical component to your management strategy? Do you even consider resident service as customer service - and why is this important? Jered Lerum from Edison47 joins us to discuss how they view resident communication as a critical piece of customer …

1
How to build a proactive resident retention program (for all property types) with Lori Hammond 18:41

3y ago18:41

18:41

How to build a proactive resident retention program (for all property types) with Lori Hammond This is a production of Habanero Media

1
Culture that supports and retains employees retains residents 31:00

3y ago31:00

31:00

How does your company culture and employee satisfaction tie into resident retention? And is their actual proof or is it only a feeling? Jen Piccotti from Swift Bunny talks about their research and leadership around the connection between happy and engaged

1
Multifamily resident onboarding for success with Melinda Howard, PLK Communities 24:24

3y ago24:24

24:24

Is your resident onboarding the start of a splendid relationship? Melinda Howard from PLK Communities talks about how they're creating excellence in the multifamily resident onboarding process that creates happy new residents and a positive resident exper

1
Resident Retention and the "friendship factor" with Pete Kelly, Apartment Life 18:50

3y ago18:50

18:50

How does the "friendship factor" increase retention and reduce operating costs? Pete Kelly from Apartment Life talks about their research and leadership around resident engagement and retention and how these factors positively impact multifamily operators.