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Apartment living evolution & communication for the 21st century

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Manage episode 292642977 series 2870560
Content provided by Zego and Yolanda Muchnik. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zego and Yolanda Muchnik or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Apartment living expectations have dramatically evolved over the last decade. Is customer service a critical component to your management strategy? Do you even consider resident service as customer service - and why is this important? Jered Lerum from Edison47 joins us to discuss how they view resident communication as a critical piece of customer service and how this approach has positively impacted portfolio performance.

This is a production of Habanero Media

  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 292642977 series 2870560
Content provided by Zego and Yolanda Muchnik. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zego and Yolanda Muchnik or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Apartment living expectations have dramatically evolved over the last decade. Is customer service a critical component to your management strategy? Do you even consider resident service as customer service - and why is this important? Jered Lerum from Edison47 joins us to discuss how they view resident communication as a critical piece of customer service and how this approach has positively impacted portfolio performance.

This is a production of Habanero Media

  continue reading

44 episodes

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