))
Learn about product, community, and careers to help you become a more Awesome Salesforce Admin. The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Gillian Bruce and Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti.
Hosted by consultant and Salesforce MVP, Matthew Morris. The Technology Flows podcast hears from Salesforce employees, partners, users and community advocates to get their opinions on how the future is being redistributed.
The podcast for salesforce.com products, features, and community all with a sense of humor. Perfect for Salesforce Admins, Salesforce Developers, and other Salesforce professionals everywhere.
S
Salesforce Admins Podcast
1
New Spring '21 Feature: Service Cloud Macros with Ruchi Kumar
20:33
20:33
Play later
Play later
Lists
Like
Liked
20:33
This week on the Salesforce Admins Podcast, we’re sitting down with Ruchi Kumar, Product Management Senior Manager on the Core Service Team of Service Cloud at Salesforce. We’ll cover what’s new in Spring 21 for Admins with Service Setup Assistant and Macros Builder. Join us as we talk about everything she’s working on for Spring ‘21 and how you ca…
S
Salesforce Admins Podcast
1
New Spring 21 Feature: In-App Learning with Grace Li
23:51
23:51
Play later
Play later
Lists
Like
Liked
23:51
For this episode of the Salesforce Admins Podcast, we’ve got Grace Li, Product Manager for Admin Home, In-App Learning, and Guidance Center at Salesforce. She’ll fill us in on everything new in Spring 21 or Guidance Center and In-App Learning, and be sure to check out January’s Release Readiness broadcast for even more info. Join us as we talk abou…
S
Salesforce Admins Podcast
1
Admins Unlock Success Using AppExchange with Woodson Martin
23:08
23:08
Play later
Play later
Lists
Like
Liked
23:08
In this week's special bonus episode of the Salesforce Admins Podcast, we’re joined by Woodson Martin, EVP and GM, Salesforce AppExchange. He shares some amazing success stories of Salesforce customers that have made transformative adaptations over the past year. Join us as we talk about why a balance of speed and preparation is the key to any succ…
S
Salesforce Admins Podcast
1
Einstein Analytics at Scale with Preena Johansen
28:23
28:23
Play later
Play later
Lists
Like
Liked
28:23
This week, for the first Salesforce Admins Podcast episode of 2021, we’re joined by Preena Johansen, Einstein Analytics Consultant at Telstra, Einstein Analytics Champion, and the co-leader of Women in Technology Brisbane. She has some great tips about how you can be more analytics-minded as an admin. Join us as we talk about how to set up your dat…
S
Salesforce Admins Podcast
1
December Monthly Retro with Gillian and Mike
45:54
45:54
Play later
Play later
Lists
Like
Liked
45:54
It’s the final episode of the Salesforce Admins Podcast for 2020, and this week, we’re bringing you the monthly retro, with a holiday haul of December Salesforce content. We’ll spotlight all the great blog posts, videos, and everything else from this month so you don’t miss out. Join us as we talk about everything neat and new in Salesforce content…
For this episode of the Salesforce Admins Podcast, we’re joined by Mary Crozier, Salesforce Consultant and the Ombudsman Cloud Care Founder. She tells us how she created the incredible app she’s created to champion volunteerism and service. Join us as we talk about what an Ombudsman is and what they do on a ship, how she saw an opportunity to overh…
S
Salesforce Admins Podcast
1
A Declarative-First Approach with Madeleine Coutanceau
28:04
28:04
Play later
Play later
Lists
Like
Liked
28:04
A Declarative-First Approach with Madeleine Coutanceau This week on the Salesforce Admins Podcast, we’re talking to Madeleine Coutanceau, Global Head of Systems & Processes and Salesforce Administrator at simPRO Software. We learn how her company has taken a declarative-first approach to implementing Salesforce wall-to-wall. Join us as we talk abou…
This week on the Salesforce Admins Podcast, we’re joined once again by Shannon Hale, Platform Product Leader at Mulesoft. We learn what Mulesoft Composer is and what it can do, why she’s so passionate about making admins’ lives easier, and what the Shannon Hale Salesforce SWAT Team is. Join us as we talk about what Mulesoft Composer can do for you …
S
Salesforce Admins Podcast
1
Building Automations That Work with Sarah Pilzer
22:45
22:45
Play later
Play later
Lists
Like
Liked
22:45
On this episode of the Salesforce Admins Podcast, we’ve got Sarah Pilzer, Director of Operations at Country Dance and Song Society and Golden Hoodie winner. She tells us how she uses automation to serve her users. Join us as we talk about why it’s always best to start with standard functionality, how to borrow from what people have already built, a…
S
Salesforce Admins Podcast
1
November Monthly Retro with Gillian and Mike
17:33
17:33
Play later
Play later
Lists
Like
Liked
17:33
This week it’s our monthly retro, bringing you the highlights from November’s feast of tasty Salesforce content. For this episode of the Salesforce Admins Podcast, we spotlight all the blog posts, videos, and everything else from this month that you won’t want to miss. Join us as we talk about great Salesforce content from November and our favorite…
S
Salesforce Admins Podcast
1
How to Drive Salesforce Adoption Using Campfires with Mia Pacey
17:53
17:53
Play later
Play later
Lists
Like
Liked
17:53
For this week’s episode of the Salesforce Admins Podcast, we talk to Mia Pacey, a Salesforce Admin at Surf Life Saving NSW. She shares how she holds weekly campfires with her users to drive adoption. Join us as we talk about her Trailhead-inspired weekly Salesforce meetings for her users, how she gets executive buy-in, and how to make a great demo.…
S
Salesforce Admins Podcast
1
Build and Share Your App on the AppExchange with Ariel Ridley
25:57
25:57
Play later
Play later
Lists
Like
Liked
25:57
On this episode of the Salesforce Admins Podcast, we sit down with Ariel Ridley, a Customer Support Specialist and PepUp Tech alum. We learn how you—yes, you—can build an app and list it on the AppExchange. Join us as we talk about why it’s so important to get on the phone when you’re troubleshooting, how Ariel built her app, and why you need to pu…
S
Salesforce Admins Podcast
1
From Superuser to Salesforce Admin with Courtney Coen
19:05
19:05
Play later
Play later
Lists
Like
Liked
19:05
For this episode of the Salesforce Admins Podcast, we’ve got new Salesforce Admin Courtney Coen. We learn how she set herself up as a superuser and got certified to be a Salesforce Admin, her approach to solving challenges from her users, and why being a Salesforce Admin is one of the most social jobs you will have Join us as we talk about her tech…
S
Salesforce Admins Podcast
1
October Monthly Retro with Gillian and Mike
23:30
23:30
Play later
Play later
Lists
Like
Liked
23:30
We’re back with some tricks and treats and another great batch of Salesforce content. This week on the Salesforce Admins Podcast, Mike and Gillian, we’re bringing you the October edition of the Monthly Retro episode to spotlight all the blog posts, videos, and everything else from this month. Join us as we talk about all the helpful content from Oc…
S
Salesforce Admins Podcast
1
Product Manager Neha Ahlawat Talks About Custom Metadata Benefits for Admins
20:34
20:34
Play later
Play later
Lists
Like
Liked
20:34
This week on the Salesforce Admins Podcast, we’re talking with Neha Ahlawat, Director Product Management at Salesforce and the Product Manager for Custom Metadata. We dive into all things Custom Metadata: what it is and why you should care about it. Join us as we talk about how Custom Metadata types can make your app more sophisticated, and why you…
This week on the Salesforce Admins Podcast, we’ve got John Brock, a Product Manager for Salesforce Anywhere. We talk about this amazing tool and everything it makes possible. Join us as we talk about all of the amazing ways Salesforce Anywhere can save you time and help your users and how you can get started with the beta today. You should subscrib…
S
Salesforce Admins Podcast
1
Get Started with Salesforce Einstein with Marco Casalaina
33:56
33:56
Play later
Play later
Lists
Like
Liked
33:56
For this episode of the Salesforce Admins Podcast, we sit down with Marco Casalaina, SVP, Product Management, and GM of Einstein at Salesforce. We go over all things Einstein and what you should do with that all-important free prediction. Join us as we talk about how to translate what you need to know into an Einstein prediction, how to know if you…
S
Salesforce Admins Podcast
1
Powerful New Salesforce Flow Features in Winter 21 with Jason Teller
38:27
38:27
Play later
Play later
Lists
Like
Liked
38:27
This week on the Salesforce Admins Podcast, we’re talking to Jason Teller, Senior Director of Product Management at Salesforce. We cover all the new features coming to Flow in Winter ‘21 and how you can make big performance gains for your org. Join us as we talk about how auto-layout mode helps with blank canvas anxiety and why the before-save trig…
S
Salesforce Admins Podcast
1
September Monthly Retro with Gillian and Mike
29:44
29:44
Play later
Play later
Lists
Like
Liked
29:44
At the end of each month, we take a moment to cover all the great Salesforce content you might not have caught. This week on the Salesforce Admins Podcast, Mike and Gillian, we have September’s Monthly Retro episode to highlight all the blog posts, videos, and everything else from this month. Join us as we talk about everything groovy that happened…
S
Salesforce Admins Podcast
1
Think like a Salesforce Business Analyst with Tiffany Thomas
26:58
26:58
Play later
Play later
Lists
Like
Liked
26:58
For this episode of the Salesforce Admins Podcast, we’re joined by Tiffany Thomas, Senior Salesforce Business Analyst at New York Life Insurance. We learn how getting your users to collaborate can have a huge impact on buy-in and adoption. Join us as we talk about why active listening and good communication skills are the foundation of being an eff…
W
WizardCast
1
True to the Confetti with Aria Niazi and Scott Allan WizardCast 113
1:00:27
1:00:27
Play later
Play later
Lists
Like
Liked
1:00:27
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast True to the core (TTTC) sessions are now virtual and Monthly via Trailhead Li…
This week on the Salesforce Admins Podcast, we’re bringing on Laura Pelkey, Senior Manager of Security Customer Engagement at Salesforce, as a guest interviewer to talk to Kerry Schoepfle, Salesforce Engineer at Rackspace, and a member of our new Trust Champions program. We learn all about Multi-Factor Authentication and how you can use it in your …
W
WizardCast
1
Shannon_Hale_Theme_Song_Complete_by_WizardCast.mp3
0:54
0:54
Play later
Play later
Lists
Like
Liked
0:54
S
Salesforce Admins Podcast
1
Trust Champion: Prag Ravichandran Kamalaveni
27:31
27:31
Play later
Play later
Lists
Like
Liked
27:31
Today on the Salesforce Admins Podcast, we’re talking to Prag Ravichandran Kamalaveni, Salesforce Lead at CloudKettle. We learn all about the new Trust Champions program, which recognizes trailblazers who have expertise in and champion or advocate for good security practices and effective use of Salesforce technology to protect their company’s data…
The Podcap - August It’s the end of August, which means a new special episode to recap all of the Salesforce content you may have missed. This week on the Salesforce Admins Podcast, Mike and Gillian have a new episode with a new name, the Podcap. Thank you, Matt Graessle! Do you have an idea for a name? Reach out on Twitter. Join us as we talk abou…
W
WizardCast
1
Midwest Streaming with Peter Coffee WizardCast 112
1:10:52
1:10:52
Play later
Play later
Lists
Like
Liked
1:10:52
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast We couldn't hold Midwest Dreamin' this year due to the pandemic. So we decide…
Today on the Salesforce Admins Podcast, we’re talking to Juan Marte, Jr., Data and Donor Services Specialist at the One Love Foundation. He has some great wisdom to share about staying true to the things that you love and how he uses his passion to empower his users. Join us as we talk about why he’s so passionate about data, how his love of techno…
S
Salesforce Admins Podcast
1
How to Get Your First Salesforce Job with Tiffany Spencer
31:49
31:49
Play later
Play later
Lists
Like
Liked
31:49
This week on the Salesforce Admins Podcast, we’ve got Tiffany Spencer, COO of Esor Consulting Group and the founder of HBCUforce. We learn how she helps students gain the experience they need to land their first Salesforce job. Join us as we talk about why process and solving is key to working in tech, how to gets hands-on experience with superbadg…
S
Salesforce Admins Podcast
1
How I Fell in Love with Tableau with John Demby
30:10
30:10
Play later
Play later
Lists
Like
Liked
30:10
This week on the Salesforce Admins Podcast, we talk with John Demby, Lead Creative Strategist at Tableau. Join us as we talk about how Tableau got its start with Pixar, the amazing things people are doing on Tableau Public, and how to start tinkering with this powerful tool today. You should subscribe for the full episode, but here are a few takeaw…
S
Salesforce Admins Podcast
1
We Still Don't Know What to Call it Episode
38:38
38:38
Play later
Play later
Lists
Like
Liked
38:38
July is almost over, and that means another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with a new What Do We Call It episode. If you have a better idea for a name, reach out on Twitter. We’re all ears. Join us as we talk about the latest and greatest Salesforce…
This week on the Salesforce Admins Podcast, we sit down with Chris Marzilli, Director of Platform Success at Salesforce. We learn tons of tips and tricks Chris has for improving your org’s performance and how the Awesome Admins out there can make a difference. Join us as we talk about how impactful smart tab usage can be, the tools that are built i…
Today on the Salesforce Admins Podcast, we’re chatting with Purvi Desai, Director Product Marketing for Service Cloud. We learn how admins can get started with this amazing product. Join us as we talk about how to use personas to help you configure service cloud, the amazing powers of macros, and some product marketing insights about how to build a…
S
Salesforce Admins Podcast
1
Getting to Know Work.com with Wade Wegner
27:25
27:25
Play later
Play later
Lists
Like
Liked
27:25
Today, we’re joined by Wade Wegner, SVP Developer Platform at Salesforce and Product Leader for Work.com. We learn about the new collection of tools and resources, built on the Salesforce platform, to help businesses navigate the reopening process safely and responsibly. Join us as we talk about how Wade and his team were able to build out Work.com…
S
Salesforce Admins Podcast
1
Flow Builder & Automation with John Kucera
28:21
28:21
Play later
Play later
Lists
Like
Liked
28:21
Flow Builder & Automation with John Kucera Today on the Salesforce Admins Podcast, we bring on John Kucera, a Product Manager at Salesforce. We find out all the latest and greatest things that Flows are capable of and why it’s worth it to make the switch from Process Builder. Join us as we talk about the new live ListViews feature, how you can auto…
Today on the Salesforce Admins Podcast, we’re talking with Niket Trivedi, the Product Manager for Salesforce Optimizer at Salesforce. We find out what’s new for Salesforce Optimizer in Summer 20, and it turns out there’s a lot going on. Join us as we talk about what went into converting a PDF report into an app, how you can use Optimizer to get on …
W
WizardCast
1
User Experience with David Tsai WizardCast 111
51:46
51:46
Play later
Play later
Lists
Like
Liked
51:46
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast What is User Experience and why is it important to us as Admin and Devs? Show…
Today on the Salesforce Admins Podcast, we bring on Tim Dubois, the Product Manager for In-App Guidance at Salesforce. We learn how admins can take advantage of this cool feature and some best practices for creating these cool prompts. Join us as we talk about best processes for floating prompts versus docked prompts, how to add the information you…
Organizations you can donate your time and money to if you're able. https://www.naacp.org/ https://bailproject.org/ https://www.aclu.org/By Brian Kwong - Salesforce Wizard, Mark Ross - Salesforce Yoda
S
Salesforce Admins Podcast
1
We Still Don't Know What to Call This Episode
29:30
29:30
Play later
Play later
Lists
Like
Liked
29:30
Before the calendar rolls over to June, we’re back for another special episode to recap great Salesforce content this month. This week on the Salesforce Admins Podcast, Mike and Gillian are back with the We Still Don’t Know What to Call This Episode. Seriously, help us out. Join us as we talk about all the great Salesforce content from this month, …
S
Salesforce Admins Podcast
1
Best Practices for Building Formulas with Eric Praud
19:53
19:53
Play later
Play later
Lists
Like
Liked
19:53
Today on the Salesforce Admins Podcast, we’re talking to Eric Praud, a Service Cloud Delivery Manager at Ladbrokes Coral Group. We discuss best practices for building formulas and how to ask and answer questions on the Salesforce community. Join us as we talk about why you need to learn things with the mindset that you may need to teach them later,…
W
WizardCast
1
IdeaExchange Prioritization with Anusha Surepeddi and Scott Allan
54:16
54:16
Play later
Play later
Lists
Like
Liked
54:16
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast First, the IdeaExchange Prioritization can get 4000 participants, there will …
S
Salesforce Admins Podcast
1
Get Out of Your Own Way with Yves Stewart
21:06
21:06
Play later
Play later
Lists
Like
Liked
21:06
Today on the Salesforce Admins Podcast, we’re joined by Yves Stewart, a Salesforce Consultant at Slalom. We learn how to get out of your own way and dig into your problem. Join us as we talk about why you just need to get started, the importance of surrounding yourself with the platform, and the importance of having patience with yourself as you le…
S
Salesforce Admins Podcast
1
Salesforce for Good: The Community at Large with Ryan Ozimek
21:34
21:34
Play later
Play later
Lists
Like
Liked
21:34
Today we have the final episode of the Salesforce for Good mini-series on the Salesforce Admins Podcast. These special episodes are hosted by Marc Baizman, Senior Admin Evangelist at Salesforce, and nonprofit veteran. Today, we talk to Ryan Ozimek, CEO of Soapbox Engage, to discuss how he’s organizing the community to support each other. Join us as…
We’re back with another special bonus episode of the Salesforce Admins Podcast, this time with Vin Addala, Product Manager on the Lightning Platform. We’re discussing how dynamic forms and pages are changing the game for what’s possible for admins. Join us as we talk about the new dynamic features coming in Summer ‘20, how admins and devs make a dy…
W
WizardCast
1
What if we were not afraid with Kristen Engelhardt WizardCast 109
45:17
45:17
Play later
Play later
Lists
Like
Liked
45:17
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast You're not imagining it! A need episode of the WizardCast is here! It's been …
S
Salesforce Admins Podcast
1
We Still Don't Know What to Call This Episode
28:50
28:50
Play later
Play later
Lists
Like
Liked
28:50
It’s the last Thursday of April, and you know what that means. This week on the Salesforce Admins Podcast, Mike and Gillian are back for another installment of our monthly overview of Salesforce content: the We Still Don’t Know What to Call This Episode. Really, though, we need some help coming up with a name, so please reach out on Twitter and hel…
S
Salesforce Admins Podcast
1
From Idea to App in 5 Hours with Jeff Berger
33:34
33:34
Play later
Play later
Lists
Like
Liked
33:34
This week on the Salesforce Admins Podcast, we’ve got Jeff Berger, Salesforce Admin at Academy Bank and co-leader of the Kansas City Salesforce User Group. We learn how he built a Salesforce app in just five hours. Join us as we talk about how he works to create transparency between his customers and his organization, how he got executive buy-in so…
S
Salesforce Admins Podcast
1
3 Tips to Help Admins Build and Deploy Apps Fast with Justin Kuryliw
22:16
22:16
Play later
Play later
Lists
Like
Liked
22:16
3 Tips to Help Admins Build and Deploy Apps Fast with Justin Kuryliw We have a special bonus episode of the Salesforce Admins Podcast for you today, where we talk to Justin Kuryliw, the project manager for the Salesforce Crisis Response App. We learn about the process behind building and deploying this app so fast. Join us as we talk about the impo…
S
Salesforce Admins Podcast
1
3 Things I Learned from Retail that Made Me a Successful Salesforce Admin with Ciara Skiles
23:51
23:51
Play later
Play later
Lists
Like
Liked
23:51
This week on the Salesforce Admins Podcast, we talk to Ciara Skiles, a Senior Consultant and Business Analyst at Cirrius Solutions Inc. We learn how her experience in retail translated into a career in Salesforce. Join us as we talk about how a career in retail taught her to break down barriers and communicate successfully, why it’s so important to…
S
Salesforce Admins Podcast
1
3 Things the Navy Taught Me to be a Successful Salesforce Admin
27:02
27:02
Play later
Play later
Lists
Like
Liked
27:02
This week on the Salesforce Admins Podcast, we’ll hear from Hayley Tuller, a Project Manager at Arkus and a part of our Salesforce Military community. We learn how she’s applied the lessons she learned from twenty years in the Navy to her career in Salesforce. Join us as we talk about how to eat the elephant one bite at the time, how Hayley approac…
