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The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.
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The podcast for salesforce.com products, features, and community all with a sense of humor. Perfect for Salesforce Admins, Salesforce Developers, and other Salesforce professionals everywhere.
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Hosted by consultant and Salesforce MVP, Matthew Morris. The Technology Flows podcast hears from Salesforce employees, partners, users and community advocates to get their opinions on how the future is being redistributed.
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1
What Are The Key Benefits of AI for Salesforce Admins?
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24:23
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Today on the Salesforce Admins Podcast, we sit down for an Admin Evangelist roundtable discussion with Josh Birk, Jennifer Lee, and yours truly. Join us as we chat about how AI can help you be a better Salesforce Admin and what you can do to improve your prompts. You should subscribe for the full episode, but here are a few takeaways from our conve…
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1
Enhancing Customer Engagement with Salesforce Data Cloud
31:25
31:25
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31:25
Today on the Salesforce Admins Podcast, we talk to Chris Zullo, Global Practice Director of Customer 360 and Marketing at AllCloud. Join us as we chat about integrating Marketing Cloud and Data Cloud and how you can do more with your data. You should subscribe for the full episode, but here are a few takeaways from our conversation with Chris Zullo…
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1
What Should You Look for in a Salesforce Admin Job Description?
38:44
38:44
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Today on the Salesforce Admins Podcast, we talk to Joe Sterne, a Solutions Architect and Salesforce contractor. Join us as we chat about his tips for job interviews, what to look for in a job description, and how you can use AI to help you prep. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joe S…
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1
Why Should You Integrate Data Cloud with Your Salesforce CRM?
36:25
36:25
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Today on the Salesforce Admins Podcast, we have another deep dive with Josh Birk, who talks to Shoby Abdi, Principle Architecture Evangelist at Salesforce. Join us as we chat about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready. You should subscribe for the full episode, but here are a fe…
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1
Building a Better Future for Puppies with Salesforce Solutions
34:30
34:30
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Today on the Salesforce Admins Podcast, we talk to Brandon Walton, President, Owner, and Principal Consultant at Cypress Learning Solutions. Join us as we chat about discovery, building trust, and why building with core Salesforce features is the best option for small organizations. You should subscribe for the full episode, but here are a few take…
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1
How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills?
1:00:30
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How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills? Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku YouTuber. Join us as we chat about critical thinking, problem solving, and why puzzles are a great way to practice and improve your thinking. You should subscribe for the full episode, but here are …
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1
Why Salesforce Community Events Are Crucial for Professional Networking
27:18
27:18
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Today on the Salesforce Admins Podcast, we talk to Michelle Blair, Community Manager at Salesforce. Join us as we chat about Salesforce Community Events, her work with local event organizers, and why you should attend one near you. You should subscribe for the full episode, but here are a few takeaways from our conversation with Michelle Blair. By …
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1
How to Prepare for a Salesforce Job Interview
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Today on the Salesforce Admins Podcast, we talk to Jason Atwood, CEO and Co-Founder of Arkus. Join us as we chat about landing your first Salesforce Admin role, from finding good opportunities to nailing the interview and more. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jason Atwood. The 20/30…
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1
Unlocking Diversity in Tech: a Deep Dive with Kat Holmes & Josh Birk
43:20
43:20
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Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce. Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kat Holme…
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1
Data Cloud Enhancements that Admins Will Love!
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30:43
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Today on the Salesforce Admins Podcast, we talk to Skip Sauls, Senior Director of Product Management at Salesforce. Join us as we chat about how Data Cloud can make it easier than ever to roll out enhancements to your org. You should subscribe for the full episode, but here are a few takeaways from our conversation with Skip Sauls. The challenges o…
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1
What Does the Future Hold for Salesforce Administration with AI Enhancements?
30:56
30:56
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Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles Salesforce are crucial if you want to take advantage of new AI tools. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. AI enhance…
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1
Can AI Enhance Salesforce Architecture and Decision-Making?
23:42
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Today on the Salesforce Admins Podcast, we talk to Tom Leddy, the Product Director of Well-Architected and Decision Guides at Salesforce. Join us as we chat about decision-making in the age of AI and why cleaning up your data is more important than ever. You should subscribe for the full episode, but here are a few takeaways from our conversation w…
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1
How Can Automating with Slack Transform Your Workflow?
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Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about automating in Slack and what’s coming with Slack AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray. Slack is more than just a chat tool Jim gave a gr…
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Today on the Salesforce Admins Podcast, we talk to Lisa Tulchin, Senior Curriculum Developer at Salesforce. Join us as we chat about choosing the learning path that fits your learning style and strategies from training your users. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lisa Tulchin. Choose…
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1
Explore Advanced Reporting Techniques with Evan Ponter
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Today on the Salesforce Admins Podcast, we talk to Evan Ponter, Salesforce Consultant and Certified Application Architect. Join us as we chat about all things reporting from his breakout session at TDX. You should subscribe for the full episode, but here are a few takeaways from our conversation with Evan Ponter. A deep dive into Salesforce reporti…
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1
Introduction to Copilot with Gary Brandeleer
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34:07
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Today on the Salesforce Admins Podcast, we talk to Gary Brandeleer, Senior Director of Product Management, Emerging Tech and Products at Salesforce. Join us for a roundtable discussion of everything Copilot: what it can do, how you can customize it, and what you need to do to get your org ready to get the most out of it. You should subscribe for th…
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1
Replay: Sales Cloud Core with Ketan Karkhanis
22:24
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Today on the Salesforce Admins Podcast, we talk to Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. Join us for a replay of this episode about all of the new Sales Cloud features that have gone live recently and how you can use them to transform your organization. You should subscribe for the full episode, but here are a few takeaways from…
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1
Create Content for Impactful Presentations with Ella Marks
31:54
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Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating a great presentation, how to prep, and how to always nail your ending. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ella Marks. Presenting is a cor…
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1
Optimize Subflows for Efficiency with Christina Nava
29:37
29:37
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Today on the Salesforce Admins Podcast, we talk to Christina Nava, Director of Salesforce Strategy at Gaggle. Join us as we chat about making flows more manageable with subflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with Christina Nava. Creating flows to save time on business processes In the…
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1
Get to Know Prompt Builder with Marissa Scalercio
30:40
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Today on the Salesforce Admins Podcast, we talk to Marissa Scalercio, VP of Sales Operations at Carnegie Learning. Join us as we chat about Prompt Builder, why it will be a game changer, and how her Salesforce Admin skills help her be a better sales leader. You should subscribe for the full episode, but here are a few takeaways from our conversatio…
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1
Explore Spring '24 Release Updates with Jennifer Lee
23:32
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Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what you need to do to be ready for the upcoming Spring ‘24 Release. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. Video Content for the Spring ‘24 Release …
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1
Never Give Up on Your Dreams with Anna Szabo
29:52
29:52
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Today on the Salesforce Admins Podcast, we talk to Anna Szabo, ISV Platform Expert at Salesforce. Join us as we chat about getting started with Trailhead, how to decide which certifications to go for, and why we all need to embrace failure. You should subscribe for the full episode, but here are a few takeaways from our conversation with Anna Szabo…
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1
Replay: Project Management with Emma Keeling
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Today on the Salesforce Admins Podcast, we’re revisiting our episode with Emma Keeling, Salesforce Consultant and Nonprofit Community Group Leader. Join us as we chat about the skill of project management and some best practices to help you keep things organized. You should subscribe for the full episode, but here are a few takeaways from our conve…
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1
Keeping Processes Fresh in Salesforce with Dorian Earl
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Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Founder & CEO of Development Consulting Partners. Join us as we chat about how to integrate Salesforce with your business processes by working backwards. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dorian Earl. A lost rolodex and a…
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1
Unlocking Salesforce Efficiency with Joy Shutters-Helbing
33:27
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Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Salesforce MVP, Chicago Admin Co-Leader, and Golden Hoodie recipient. Join us as we chat about why frontline experience is so important to your Salesforce career and the importance of networking. You should subscribe for the full episode, but here are a few takeaways from our …
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1
Replay: Being a Business Analyst with Ko Forte
33:31
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Today on the Salesforce Admins Podcast, we revisit our episode with Ko Forte, Salesforce Business Analyst at RGP. Join us as we chat about business analysis, career transitions, and the BA mindset. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ko Forte. August was Business Analyst Month For Augus…
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1
Building Relationships and Breaking Down Silos with Will Moeller
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Today on the Salesforce Admins Podcast, we talk to Will Moeller, Salesforce Administrator. Join us as we chat about why relationships are the key to building trust and engaging with stakeholders and end users alike. You should subscribe for the full episode, but here are a few takeaways from our conversation with Will Moeller. Lessons from a clinic…
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1
Effective Project Management with David Giller
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Today on the Salesforce Admins Podcast, we talk to David Giller, CEO of Brainiate. Join us as we chat about project management and how to push back with positivity. You should subscribe for the full episode, but here are a few takeaways from our conversation with David Giller. Why admins need project management skills It takes a lot of energy to ke…
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1
Why Clean Data Is Non-Negotiable in the AI Era with Lizz Hellinga
29:51
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Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why clean data is more important than ever if you want to leverage the potential of generative AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga. Generative AI n…
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1
Pursuing the Right Salesforce Career with Shannon Tran
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38:17
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Today on the Salesforce Admins Podcast, we talk to Shannon Tran, Principal Architect Director at Salesforce. Join us as we chat about career changes, career progression, and chasing a vision. You should subscribe for the full episode, but here are a few takeaways from our conversation with Shannon Tran. The admin skill set is broad Shannon is just …
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Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about the call for presentations for TrailblazerDX and why you should submit. You should subscribe for the full episode, but here are a few takeaways from our conversation with LeeAnne Rimel. A…
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Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Director of Product Management at Salesforce covering all user access features. Join us as we chat about best practices for configuring user access and what Cheryl is working on to help you out. You should subscribe for the full episode, but here are a few takeaways from our convers…
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1
Replay: Building Einstein for Flow with Ajaay Ravi
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Today on the Salesforce Admins Podcast, we talk to Ajaay Ravi, Senior Technical Product Manager at Salesforce. Join us as we chat about AI, Einstein for Flow (which at the time of the recording was called Flow GPT), and why admins should pay close attention. You should subscribe for the full episode, but here are a few takeaways from our conversati…
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1
Transition to a Salesforce Career with Johnjoe Mena
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Today on the Salesforce Admins Podcast, we talk to Johnjoe Mena, a self-taught admin and Systems Associate Analyst at Salesforce. Join us as we chat about how to get started teaching yourself Salesforce and what to do when you feel overwhelmed. You should subscribe for the full episode, but here are a few takeaways from our conversation with Johnjo…
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1
Salesforce Learning Strategies for Newbies with Admin Evangelists
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Today on the Salesforce Admins Podcast, we sit down for another cup of coffee with Gillian, Josh Birk, Jennifer Lee, and me, Mike Gerholdt. Join us as we chat about how to get help learning Salesforce when you’re new to the community and where to get guidance for Trailhead. You should subscribe for the full episode, but here are a few takeaways fro…
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1
Einstein Lead Scoring with Kalpana Chauhan
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Today on the Salesforce Admins Podcast, we talk to Kalpana Chauhan, Lead Salesforce Consultant at Mar Dat. Join us as we chat about Einstein lead scoring and the importance of high-quality data. You should subscribe for the full episode, but here are a few takeaways from our conversation with Kalpana Chauhan. From math teacher to Salesforce Admin K…
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Today on the Salesforce Admins Podcast, we talk to Ketan Karkhanis, EVP and GM of Sales Cloud at Salesforce. Join us as we chat about all of the new Sales Cloud features that have gone live recently and how you can use them to transform your organization. You should subscribe for the full episode, but here are a few takeaways from our conversation …
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1
Make a Cybersecurity Plan with Garry Polmateer
31:29
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Today on the Salesforce Admins Podcast, we talk to Garry Polmateer, CEO of Red Argyle, a Salesforce Consulting agency and a member of the Salesforce MVP Hall of Fame. Join us as we chat about why admins need to be involved with cybersecurity at their organization and how to start planning. You should subscribe for the full episode, but here are a f…
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Today on the Salesforce Admins Podcast, we talk to Christine Stevens, Senior Salesforce Consultant at Turnberry Solutions. Join us as we chat about the keys to user management and why documentation is so important. You should subscribe for the full episode, but here are a few takeaways from our conversation with Christine Stevens. Start with docume…
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Today on the Salesforce Admins Podcast, we’re replaying our episode with Sarah Flamion, Research Architect on Salesforce’s Research & Insights Team. Join us as we chat about what recent advances in generative AI mean for admins and the Salesforce platform. You should subscribe for the full episode, but here are a few takeaways from our conversation…
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1
Anthony Cala on Solving Business Problems
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Today on the Salesforce Admins Podcast, we talk to Anthony Cala, Senior Salesforce Consultant at eVerge Group and a US Army Veteran. Join us as we chat about how he tackles problem-solving and all the volunteer work he does with nonprofits that support veterans. You should subscribe for the full episode, but here are a few takeaways from our conver…
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Today on the Salesforce Admins Podcast, we talk to Emma Keeling, Salesforce Consultant and Nonprofit Community Group Leader. Join us as we chat about the skill of project management and some best practices to help you keep things organized. You should subscribe for the full episode, but here are a few takeaways from our conversation with Emma Keeli…
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1
August Coffee Talk with Admin Evangelists
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Today on the Salesforce Admins Podcast, we sit down for another cup of coffee with Mike, Gillian, and Josh Birk. Join us as we chat about the ever-changing nature of work and preview Skills for Success September. You should subscribe for the full episode, but here are a few takeaways from our conversation with the Admin Evangelist Team. How we work…
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Pei Mun Lim on the Skills of a Business Analyst
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Today on the Salesforce Admins Podcast, we talk to Pei Mun Lim, Consulting Coach and Trainer at Zenhao and the author of Salesforce Discovery 101. Join us as we chat about two critical skills for Business Analysts, emotional intelligence and active listening. You should subscribe for the full episode, but here are a few takeaways from our conversat…
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Today on the Salesforce Admins Podcast, we talk to Amber Boaz, Slack Community Group Leader, Salesforce MVP, and Principal Salesforce Consultant at Cloud Giants. Join us as we chat about how you can eliminate ineffective meetings using Slack best practices. You should subscribe for the full episode, but here are a few takeaways from our conversatio…
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Toni V. Martin on Business Analysis Skills
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Today on the Salesforce Admins Podcast, we talk to Toni V. Martin, VP of Salesforce Marketing and Communications at Bitwise, Salesforce MVP, and founder of Systems to Success. Join us as we chat about why you might already be a Business Analyst, the flavors of business analysis, and how to get the experience to take that next step in your career. Y…
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Today on the Salesforce Admins Podcast, we talk to Ko Forte, Salesforce Business Analyst at RGP. Join us as we chat about business analysis, career transitions, and the BA mindset. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ko Forte. August is Business Analyst Month For August, we’re taking a …
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Today on the Salesforce Admins Podcast, we sit down for coffee with Mike, Gillian, and Josh Birk. Join us as we chat about community conferences and tips to get started speaking at events. You should subscribe for the full episode, but here are a few takeaways from our conversation with the Admin Evangelist Team. Community conferences Every month, …
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1
Being a Security Advocate with Laura Pelkey
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Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Senior Manager of Customer Security Awareness & Engagement at Salesforce. Join us as we chat about how to be a security-minded advocate within your organization and what it could do for your career. You should subscribe for the full episode, but here are a few takeaways from our conve…
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Today on the Salesforce Admins Podcast, we talk to David Carnes, Chairman & Chief Evangelist at OpFocus and the author of Mastering Salesforce Reports and Dashboards: Drive Business Decisions with Your CRM Data. Join us as we chat about writing a book, tips you can apply for your own content, and, of course, reports. You should subscribe for the fu…
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