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I know that being in business isn’t always easy. Along with the many highs and ‘a ha’ moments it can sometimes be soul destroying, frustrating and a very lonely place to be. Being a business owner is one of life’s greatest educations and it gives you two clear choices, either you continually learn, adapt and grow, or you resist change, stagnate and perish. We live in ever changing and sometimes challenging times, so being informed and constantly inspired is more important than ever. Join Ant ...
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Narrated by internationally recognized stylist Bernard Ory, The Profitable Stylist provides a road map for success including specific strategies for establishing a loyal clientele, offering profitable services and building a successful business. Bernard draws on his own personal experiences as an entrepreneur while offering strategies inspired by business legends such as Robert Kiyosaki, Dale Carnegie and John Lee Dumas. If you are looking for a way to transform your passion into a profitabl ...
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241 How to Thrive Through All Phases of the Salon Owners Entrepreneurial Journey with Sean Hanna
46:38
46:38
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The entrepreneurial journey is an ever-evolving process and every stage brings with it unique challenges and opportunities. The creative aspects of the salon industry are often what attract people to it, but if you’re going to make a success of yourself in a creative industry, it’s every bit as important to focus on the financial side too. Today’s …
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240 What are the 3 Biggest Challenges that Many Salon Owners Face? with Antony Whitaker
15:17
15:17
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As a salon owner you will have many responsibilities, but they can all be summarised by saying that; “You are the person that is ultimately responsible for the success of your business". And that takes more than just being good at doing hair, having a great location, and a column of your own clients… Obviously, those things are important, and they …
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239 A Global Salon Perspective with Richard Ashforth
44:07
44:07
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Success as a hairdresser comes in many forms. For some it's purely creative, for others it’s all about building a clientele, succeeding as an educator, or building a business. To have success in multiple areas isn't easy, which is why in many cases, when you see a successful business, it's often because there is a partnership between someone with a…
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238 Building a Sellable Salon Business with Zach Dogar
37:59
37:59
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Why is it that 80% of businesses that go to market never get an offer, meaning those business owners have to close the doors on all their hard work and walk away. If you’re a salon owner, the day will come when you are going to relinquish control of your business. This episode focuses on how you can increase your chances of being able to sell your …
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237 How Technology Can Transform Your Salon Business with Jo Burgess
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59:26
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One of the biggest changes to take place in the hair and beauty industry during the course of my career has been the uptake of tech, especially in relation to the business side of running a salon. Today’s guest is Jo Burgess, a former hairdresser and the co-founder of Shortcuts Salon Management Software. Since the early ‘90s, Jo and her team have b…
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236 Does Your Salon Need a Rebrand? With Antony Whitaker
17:21
17:21
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Most businesses don’t last more than a few years, so if you reach your 10th birthday, congratulations because you’re already one of the lucky ones! However, as the years go by, it’s essential that you don’t become too stuck in your ways because continuous evolution is a foundational principle for any successful business. Inspired by an email from a…
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235 Finding and Keeping Your Best-Fit Clients with Kati Whitledge
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As a salon owner, one of the biggest challenges affecting a salon's growth is that first-time clients are simply not returning, with numerous studies showing that after their first visit, 65% of clients are not going back to that same salon a second time. My guest on today’s episode is Kati Whitledge, who has developed a piece of “matchmaking” mark…
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234 The 7 Roles of Salon Management with Antony Whitaker
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“He or she who makes no mistakes usually doesn’t make anything.” Business, just like life, is never going to go entirely to plan. So, be prepared to make mistakes! One of the biggest (if not the biggest) mistakes that salon owners make is underestimating what it takes to manage a business. If this sounds like you, don’t worry; we’re here to help. I…
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233 Salon Industry Evolution with Mario Verrilli
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37:21
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My guest on today’s episode is Mario Verrilli, owner of the Onaré Salon in Mississauga, Ontario, and author of a book titled, ‘The Fall of the Hair Salon and What to Do About It: A Step-by-Step Guide to the Future of the Beauty Salon Industry.’ The salon industry is under constant reinvention, and Mario has many years of first-hand experience with …
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232 Building a Thriving Salon: Insights from Martha Lynn Kale
1:04:55
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Owning a salon business will always come with a multitude of challenges, and when you’re in the midst of a struggle, it’s easy to focus on the negatives, which can very quickly lead you to overwhelm and burn out. However, if you can change your mindset and start to see the positive side of things, you’re far more likely to overcome whatever hurdles…
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231 If your “Why” is Big Enough you’ll Find a Way with CJ Morello
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“Find your why because it will get you through anything.” The majority of our listeners are salon owners, and many of you are also parents, both of which come with a whole host of challenges and rewards. My guest today is salon owner and father CJ Morello, and for him and his wife, the work-life balance struggles have been exacerbated by the fact t…
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230 Surviving a Staff Walkout with Antony Whitaker
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“There is always a lesson if you look for it!” Today’s episode was inspired by an email from a salon owner who is currently in the middle of dealing with the loss of 50% of his business after his ex-manager and a stylist left to open their own salon. In this episode, I drive home the fact that in the world of business, people are bound to come and …
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229 Annie Humphreys: The Mother of Modern Hair Colour.
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In this episode, my guest is Annie Humphreys, a true icon in the world of hairdressing and an important part of the success of the Vidal Sassoon salons and schools. Annie is quite simply the colourist who paved the way for those who followed into the world of modern hair colour. Join us as Annie takes a trip down memory lane and shares her experien…
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228 Celebrating Angus Mitchell: Life, Love, and Legacy in the Hair Industry
54:14
54:14
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2024 started off on a very sad note for the hairdressing world with the passing of Angus Mitchell. Angus was the son of the late Paul Mitchell, who was the co-founder of John Paul Mitchell Systems. As someone who had the privilege of having a close working relationship with the company, I was fortunate enough to ‘on occasion’ have spent a little ti…
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227 Profit: Understanding it and Making More of it in the Salon Industry.
20:19
20:19
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In today’s episode, we’re going to focus on one of the most misunderstood concepts among salon industry professionals: the ‘P’ word (i.e. PROFIT). Reliable data in the salon industry is often hard to come by. But, what is usually agreed on is that when it comes to profit margins, the average salon has a net profit margin of somewhere between 0-8%. …
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226 Make 2024 the Year of Results, Not Resolutions!
16:22
16:22
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What would your “best year ever” look like? As a salon owner, perhaps it would involve attracting more new clients, an increase in revenue, increasing the profit margin, or even opening another salon. Setting these kinds of resolutions is important, but it’s the easy part. Turning them into reality is where the real challenge lies. Tune into today’…
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225 The “Heart to Hand” Philosophy of Salon Education and Client Management with Gianni Scumaci
56:46
56:46
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“Information given without emotion is very rarely remembered.” So much has changed in the two years since Gianni Scumaci was last on the podcast, including the incredible growth his digital education platform has experienced, his new academy space outside of Rome, and the development of an exciting new app that is sure to enhance the salon experien…
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224 Trends Currently Shaping the Salon Industry with Gordon Miller
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For our last episode of 2023, we’re joined by a guest who always brings a unique, highly informed perspective on the hair and beauty industry. There is nobody more fitting to share an overview of the business trends that have come to the forefront over the past year and what the future may hold. Gordon Miller is the CEO and President of Beauty Cast…
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223 Wrapping up 2023 with the Gift of Kindness with Antony Whitaker
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The end of the year is a time for reflection, gratitude, appreciation, and most of all, kindness. The single most important gift you can give yourself and others is the gift of kindness. As we begin to wrap up 2023, we want to wish you all a joyful festive season; one in which you have the opportunity to celebrate your wins, forgive yourself for yo…
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222 The Changing World of Online Hairdressing Education with Johnny Othona
58:16
58:16
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The last few years have seen a change in how hairdressers and salon owners access and present education. Online learning platforms have become a well established option to complement live education and have the dual benefit of providing quality learning opportunities for people across the globe and expanding the skill sets of hairdressers themselve…
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221 House of Sassoon: Reinventing a Heritage Brand with Debbie Webster
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49:47
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The Sassoon brand will be celebrating its 70th birthday next year, and it is as relevant as ever before. Like many businesses, the last couple of years forced the Sassoon leadership team to reevaluate the way forward because if a business is to stay relevant, it mustn't be afraid to reinvent. The result is House of Sassoon, a concept that combines …
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220 Rules to Live By: “Go Quick, Fail Often, and Learn Fast” with Antony Whitaker
8:16
8:16
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Talking, thinking, and weighing up the pros and cons are all important, but ultimately success comes from taking action, from implementing! Of course, preparation is important, but the longer you spend trying to perfect something before taking action on it, the less time you have to learn invaluable lessons that can only come about when your vision…
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219 Timeless Principles for Success in the Salon Industry with Geno Stampora
55:27
55:27
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“If you lead an inspired life, it’s a lot easier not to get burnt out.” The world we live in is overflowing with information, but what we really need more of is wisdom, and wisdom comes with experience. Geno Stampora has a lifetime of experience in the salon industry, and he joins us on the podcast this week to share some of the most valuable lesso…
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218 Dealing with Addiction in the Salon Industry with Clive Allwright
57:32
57:32
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Alcohol and drug addiction are a fact of life for people from all walks of life. However, in the creative industries, it is perhaps a more prevalent struggle than in others. For some people, having a drink two or three times a week does absolutely no harm at all, but for others, it’s the beginning of spiralling out of control. My guest on today’s e…
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217 Make Impeccable Service A Priority with Antony Whitaker
12:08
12:08
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The role of a hairdresser isn’t just to do great hair; it’s also to serve our clients in a way that makes them feel seen, heard, and valued. And that’s not just because it’s a good thing to do; it’s also because it’s good for your business! Across industries, there has been a steady decline in customer service over the years. As a salon owner in th…
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