Best Sandy Pardue Podcasts (2024)

1
The Key to Productive Staff Meetings and Why Your Office Needs Them 21:15

15h ago21:15

21:15

Are staff meetings in your practice driving productivity or just wasting time? In this episode, Michael and Sandy dive deep into the art and science of effective staff meetings, unearthing the transformative power they hold when done right. They explore the contrasts between casual huddles and well-structured meetings, underlining their essential r…

1
The Top 3 Reasons Patients Aren't Accepting Your Treatment Plan 19:49

3d ago19:49

19:49

Ever wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients give: fear, lack of awareness, and financial concerns. Sandy sheds light on why recognizing these objections is crucial and offers actionable strategies f…

1
How to Hold High-Impact Department Meetings in Your Practice 29:19

10d ago29:19

29:19

Are you struggling to streamline your practice’s front office operations while juggling departments, patients, and metrics? In this episode, Michael and Sandy delve into the essentials of managing a successful practice, starting with the highlights of Sandy's recent webinar and her upcoming seminar in Boston. The conversation quickly transitions in…

1
Trained to Thrive: Why This Boosts Your Profitability 11%+ Year Over Year 20:47

17d ago20:47

20:47

How transformative can employee training be for your practice? In this episode of Dental Drill Bits, Michael and Sandy delve into the critical role of structured training programs and their immense benefits on profitability, employee satisfaction, and patient care. Sandy illuminates the stark contrast between trained and untrained employees, reveal…

1
Underperforming Team? How to Transform Underachievers to the Stars of Your Practice 30:36

24d ago30:36

30:36

Underperforming team members in your practice? In this episode, Michael and Sandy dive deep into the intricacies of practice management, starting from upcoming seminars to managing underperforming team members without rocking the boat. Sandy shares her wealth of experience on the art of effective communication, setting realistic goals, seeking cons…

1
Pro Phone Skills: Avoiding Common Front Desk Pitfalls in Practices 32:20

1M ago32:20

32:20

How can your front desk team transform every call into a positive patient experience? In this episode, Sandy draws from her recent speaking engagements at the Delivering WOW Summit to uncover key strategies for top-notch front office communication. She also previews her upcoming seminar, Front Desk Pro, set to take place in Boston on August 23rd, r…

1
Why Dental Membership Plans Are NOT Only for Low-Income Patients 34:39

1M ago34:39

34:39

Dental membership plans are only for low-income patients, right? Join Michael and Sandy in this episode of Dental Drill Bits as they sit down with Megan Lohman to debunk common myths surrounding dental membership plans. Megan dives into the core advantages of Plan Forward, a tool designed to streamline the creation and management of dental membersh…

1
Are You Asking the Right Questions While Interviewing? 34:57

2M ago34:57

34:57

Can you really find the perfect fit for your practice through better interviewing techniques? In this episode of Dental Drill Bits, Michael and Sandy uncover effective hiring strategies that can transform how you build your team. They explore the essentials of preparation, from the types of questions that reveal a candidate’s true nature to the val…

1
Top Innovations in Dental Software? A Deep Dive into Powerful Yapi Tools 29:20

2M ago29:20

29:20

How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek…

1
How to Get Patients on Board with Your New Membership Plan! 20:28

2M ago20:28

20:28

Are you tired of complex billing structures and challenging patient finances? In this episode, we connect with Dr. Abby Neville, who has transformed her dental practice by leveraging the remarkable Plan Forward membership plan. This innovative package simplifies processes, cuts costs, and uncoils the often tangled world of insurance and payments fo…

1
Tips to Becoming a Dental Ringmaster 33:41

2M ago33:41

33:41

What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in …

1
Longevity and Vitality: Investing in Whole Foods for Complete Wellness, with Dr. Uche Odiatu 36:17

2M ago36:17

36:17

Ever wonder how you can find the balance between longevity and vitality in the fast-paced dental world? This episode dives right into it with our guest Dr. Uche Odiatu, a wellness guru with a difference. A practicing dentist, certified personal trainer, yoga instructor, and undoubtedly charismatic speaker, Uche brings a holistic understanding of he…

1
Creating a Productive and Stress-Free Schedule 26:05

3M ago26:05

26:05

Want to know how to turn your dental practice schedule from stress-inducing to productivity-boosting? In this episode, Sandy and Michael tackle this very challenge. Drawing upon Sandy's extensive experience in training dental teams nationwide, they delve into the integral role of scheduling in balancing efficiency and patient satisfaction. Common i…

1
Are You Doing "Performance Reviews" the Right Way? 19:24

3M ago19:24

19:24

What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, foste…

1
The Best Patient Communication Strategy: Boosting Your Membership Plans 25:42

3M ago25:42

25:42

Ever questioned how to ace the management of in-house membership plans? This episode delves deeper into this vast topic with Janelle and Bari from Plan Forward, who walk us through tackling challenges and implementing successful solutions. They recount the journey of Plan Forward, a concept born out of the desire to improve customer service and str…

1
Screen Time in the Workplace 17:15

4M ago17:15

17:15

Are we becoming slaves to our screens even at the workplace? In this engaging episode, Michael and Sandy delve into the impact of screen time at the workplace, particularly assessing the effect of devices like Apple watches, Fitbits, and cell phones. Taking a hard look at the addictive demands of these technologies, they explore how their constant …

1
Mealtime Matters: Navigating Lunch Meetings and Compensation 18:11

4M ago18:11

18:11

Have you ever wondered how to properly compensate your team, especially during training sessions and lunch meetings? This enlightening episode explores just that. Michael and Sandy navigate the often-overlooked aspects of employee payment, emphasizing the importance of understanding labor regulations and treating staff equitably. Learn from the fri…

1
Cutting Through the Noise: Real SEO Strategies for Your Practice 33:15

4M ago33:15

33:15

Is your dental practice is not showing up in search results the way you want? This episode of Dental Drill Bits dives deep into the world of Search Engine Optimization (SEO) and its impact on your practice's online visibility. In conversation with our expert guest, Ali from Docsites, we address the importance of local SEO and elucidate how optimizi…

1
How Can We Achieve a Stress-Free Schedule in Our Practice? 30:03

4M ago30:03

30:03

How can you take control over your schedule and make sure it's not running YOU? This episode peels back the layers to reveal the make-or-break role a scheduler plays in any thriving dental practice. Sandy passionately articulates how setting precise production goals and having a clear understanding of individual procedure timings can make all the d…

1
Should I Have My Hygienist Clock Out for No-Shows? 21:50

5M ago21:50

21:50

Are you crumbling under constant patient cancellations and under-utilized hygienists? If so, this episode is a must-listen. Michael and Sandy go into deep dialogue discussing the art of managing the oh-so precious time of hygienists during those inevitable patient drop-offs. The duo shares their insights on the crucial role of effective communicati…

1
Breaking Down the Decline of New Patients: Causes and Solutions 27:55

5M ago27:55

27:55

Are the new patient numbers in your dental practice declining? Dive into this episode, where Michael and Sandy tackle this pressing issue, shedding light on the alarming trend that many dental practitioners face of dwindling new patient numbers. Sandy brings her expertise to the table, sharing startling real-world experiences of dentists and team m…

1
The Power of a Well-Managed Website for Dentists 26:31

5M ago26:31

26:31

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ (Docsites is offering $750 off their plans until the end of February, 2024, so be sure to jump on this amazing offer for our lis…

1
The Treatment Coordinator Advantage: A Critical Role for Practice Success 27:37

5M ago27:37

27:37

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Are you curious about how to elevate patient care and streamline processes in your dental practice? …

1
What is My Front Desk Team Doing All Day? Part 2 21:23

6M ago21:23

21:23

Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Still wondering what makes …

1
What is My Front Desk Team Doing All Day? Part 1 32:36

6M ago32:36

32:36

Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Why is the front desk team …

1
What Do I Say When Patients Say “I Don’t Want X-Rays Done” 17:30

6M ago17:30

17:30

Do you have patients who refuse to take X-rays? Navigating through this sensitive space requires both empathy and skill. Michael and Sandy meticulously break down the different scenarios that dentists commonly encounter - the cost-conscious deniers, the comfort-focused decliners, and the radiation worriers. They share practical verbal techniques an…

1
Mastering the New Year Success Equation in Your Practice 18:11

6M ago18:11

18:11

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Wondering what truly underpins success as we start the new year? Join us as we delve into this topic…

1
Why Should You Adopt a Membership Plan in Your Practice? 23:07

6M ago23:07

23:07

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Ever wanted to hear straight from an office manager what the benefits of a membership plan might hol…

1
A to Z Job Duties of a Dynamic Manager: Office Manager Essentials Part 2 28:18

7M ago28:18

28:18

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ Wondering how to ease the burden and stress off yourself as the doctor? In this week's episode of Dental Drill Bits, Michael and…

1
What Makes an Effective Office Manager in Your Practice? Office Manager Essentials Part 1 29:09

7M ago29:09

29:09

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, Sandy and Michael delve headfirst into the crucial role of an office manager in you…

1
Membership Magic: Boosting Patient Loyalty and Satisfaction 27:34

7M ago27:34

27:34

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Join Sandy Pardue, Dr. James Burneson, and Michael Arias, in their conversation about the positive i…

1
Christmas Bonus, YAY or NAY? 24:53

7M ago24:53

24:53

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ Tune in to this value-packed episode of Dental Drill Bits as we dive into a topic that's on every employer's mind: the Christmas…

1
Dentistry's Biggest Challenge: Finding Good Employees 32:53

8M ago32:53

32:53

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Get ready for a deep dive into the world of dental recruitment this week on Dental Drill Bits! Today…

1
Should My Hygienist Clock Out When They Have Free Time? 22:43

8M ago22:43

22:43

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ In this week's episode of Dental Drill Bits, we're diving deeply into a dilemma most dental practice…

1
Standing Out in the Dental Crowd: The 3 Must-Have Steps for Online Visibility 29:55

8M ago29:55

29:55

Sponsors: Do you need a new website or marketing agency? Mention this podcast episode for Docsites' special Black Friday offer during the month of November, 2023! https://www.docsites.com/landing-pages/ddb/ Welcome back to Dental Drill Bits! This week, we're thrilled to have Ali from our sponsors, Docsites, back on the show. Ali dives deep into the…

1
Office Party or Cash Bonus? Discover What Your Team Really Wants 22:37

8M ago22:37

22:37

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.d…

1
Membership Matters: Empowering Your Dental Practice with Plan Forward 21:55

9M ago21:55

21:55

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Welcome to this week's episode of Dental Drill Bits, where we're diving into the ins and outs of sta…

1
The 3 R's for Practice Management Part 3: Reactivation 21:18

9M ago21:18

21:18

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's episode of Dental Drill Bits, the third installment of our "The 3 R's for Practice Management" series! This week, we're finishing out strong with the critical "reactivation" aspect of…

1
The 3 R's for Practice Management Part 2: Recall 19:14

9M ago19:14

19:14

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome back to Dental Drill Bits! In this week's episode, the second installment of our "The 3 R's for Practice Management" series, we're diving deep into the crucial "recall process" in your dental practice.…

1
The 3 R's for Practice Management Part 1: Retention 28:16

9M ago28:16

28:16

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we're kicking off our exciting three-part series on "The 3 R's for Practice Management," with the spotlight on "retention" in your dental practice. We cover the cru…

1
Most Common Mistakes & How to Create a Trustworthy Website That Actually Converts 30:59

9M ago30:59

30:59

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's Dental Drill Bits episode as we delve deep into the world of crafting a trustworthy dental website that actually converts! Our special guest, Ali, an expert from our sponsor: Docsites…

1
Everything You Need to Know About Hiring an Office Manager 22:16

10M ago22:16

22:16

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we're delving deep into the critical topic of hiring an office manager for your dental practice. We'll break down the specific job duties of an office manager, help…

1
Use It or Lose It: Your Fall Insurance Letter 20:09

10M ago20:09

20:09

Join the Dental Gumbo group! https://www.facebook.com/groups/dentaldrillbits Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits! In this episode, we're diving deep into the fall season and the critical task o…

1
Maximizing Profitability Through Perfect Patient Handoffs 20:46

10M ago20:46

20:46

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Have you or your team ever felt frantic or too busy to properly lead patients from back to front office? This week we're covering just that! We're running through how you can perfect the patient hand-off and i…

1
How to Elevate Yourself and Your Team from Mediocre to Outstanding 22:46

10M ago22:46

22:46

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Are you struggling to retain team members due to performance issues? Today we're discovering how providing clear direction and setting priorities for their roles can make all the difference. We'll discuss the …

1
Nailing the Schedule: Strategies to Tackle Patient No-Shows and Cancellations 29:09

11M ago29:09

29:09

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's episode of Dental Drill Bits, where we dive deep into the process and psychology of "Patient No-Shows and Cancellations"! Maintaining a seamless schedule in your business is priority …

1
Dental Practice Promoter: How to Boost Patient Morale and Engagement 25:19

11M ago25:19

25:19

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to this week's episode of Dental Drill Bits! This week, we're answering the question: "what does it take to be a Dental Practice Promoter?" Join us as we explore the concept of "mood poison" and learn …

1
From Inquiry to In-Person: Mastering New Patient Tracking 31:40

12M ago31:40

31:40

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, we are joined by a special guest, Ali, from our sponsor, Docsites! Today the spotlight is on efficiently tracking leads you may find filling out forms, emails, or c…

1
Ring, Ring, Results! Embrace the Phone Etiquette Advantage 32:31

12M ago32:31

32:31

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome to another episode of Dental Drill Bits! Today, we have something truly special for you: how to write a phone etiquette guide that will bring those patients in the door! Trust us, once you have this ph…

1
Your Ultimate Guide to Hiring and Firing with Real-Life Questions 25:46

12M ago25:46

25:46

Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ On this week's Dental Drill Bits episode, we're mapping out the details of "Building a System for Hiring and Firing" in the dental industry. We're diving into the crucial aspects of creating effective job desc…

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