Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles i ...
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Want to have your own business but don't want to start from scratch? Franchising might be the answer you're looking for! It can help you get out of the rat race and start earning money your way. You no longer have to work for somebody else or spend months developing a business plan to free yourself from the corporate cycle. Skip the hassle of brand building, marketing design, process creation, and other intellectual property. Instead, join a business that already exists with a blueprint that ...
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Hanah Polotsky, MD, MBOE is a physician executive with twenty years of progressive leadership experience in value-based healthcare, operations, and medical group management. With her proven track record of evaluating company needs and utilizing operational excellence, she facilitates cross-functional redesigns to improve healthcare access, quality,…
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No problem is the biggest problem of all with Mike Hoseus
31:35
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Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with educatio…
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Leading Excellence with Chris Butterworth and Brad Jeavons
34:50
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Chris is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty Fellow, Examiner and Member. He coaches executive teams and transfers continuous improvement knowledge across all levels of an organisation. Chris is also the author of three Shingo Publication…
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Sarah Hyndman is the author of the book Why Fonts Matter (Gingko Press), a keynote speaker and the founder of Type Tasting (www.typetasting.com). She explores what happens to your brain on words: from sight to senses. As a designer-researcher Sarah has been a typosensory expert since 2013. She has co-published papers with Professor Charles Spence o…
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Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen focus on product integration and impacting costs in healthcare through clinical accuracy. His entrepreneurial drive, years of clinical experience, and passion for delivering true healthcare …
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Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published professor, bestselling author, and a seasoned executive coach and keynote speaker with more than three decades of experience helping hundreds of leaders and dozens of executive teams unlock …
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Training the next generation of physicians: should autonomy be the objective? with Dr. James R. Korndorffer
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James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate m…
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Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures. His positive impact developed as a teacher and head football coach at Kimberly High School in Wisconsin, where he led his team to a record of 129-9 (including 70 consecutive wins) and multiple…
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People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 4
29:35
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 3
29:22
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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World Of Financial Planning With Jay Zigmont
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Delve into the world of financial planning with Jay Zigmont, PhD, CFP®, on The Level Up Show with Nick Lopez. Jay shares his journey of early wealth inheritance, offering insights into navigating financial pitfalls and achieving mastery in management. As a child-free individual, Jay offers a unique perspective on how this choice influences financia…
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From Maps To Franchises: Navigating Success With Rich Mithoff
26:44
26:44
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Are you ready to fire your boss and hire yourself? Join Nick Lopez, founder and steward of LIME Painting, on "The Level Up Show," where entrepreneurship meets empowerment. Nick, a self-proclaimed "crazy entrepreneur" with over 16 years of experience, shares his journey of taking the arrows in the back and thriving in the world of franchising. In th…
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People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 2
31:46
31:46
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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People Relationship Skills to Lead: a dialogue with Hugh Alley & Skip Steward – Part 1
30:13
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Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government age…
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Leading in a Complex World with Jennifer Garvey Berger
31:16
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Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make leaders’ lives better. She coaches executives and executive teams, designs and teaches leadership programs. In her practice and in her four acclaimed books, Jennifer has developed a series of tools…
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Ideascience with Marcus Hollinger & Josh Ruff
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Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked (stokedproject.com), a breakout innovation studio giving leaders and teams the courage to innovate with impact. They are the co-creators of Ideascience by Stoked (stokedproject.com/ideascience): music, neuroscience, and practical tools for building momentum to solve business c…
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Writing for Busy Readers with Todd Rogers
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37:56
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Todd Rogers is professor of public policy at Harvard. He’s coauthor of Writing for Busy Readers: Communicate More Effectively in the Real World. To learn more see this 1-page checklist or use this AI email editing tool. He leads award-winning workshops on effective communication for organizations around the world. Link to claim CME credit: https://…
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Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisation…
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Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner. Link to claim CME credit: https:…
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Cracking The Franchising Model Success Code With Michael Wagner
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This episode discusses how to level up the franchising model with the help of creating an amazing culture and support. Michael Wagner, the President of Pool Scouts, joins Nick Lopez as he shares his journey navigating the ins and outs of franchising. In this episode, you will get the chance to understand how executing an objective plays a big part …
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Reimaging Health Care Through Fiction with Dr. Jake Lancaster
28:41
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Dr. Jake Lancaster is the Chief Medical Information Officer (CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officer for the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physics at the University of Mississi…
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KBI (Key Behaviour Indicators) with Richard Perry
30:51
30:51
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Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors. From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book pl…
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Debrief to WIN with Robert “Cujo” Teschner
31:28
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Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun” program. He’s also a former F-22 “Raptor” fighter squadron commander, having commanded one of America’s precious few operational F-22 fighter squadrons. During his time teaching at the Weapons Sc…
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Start where you are with Billy Ray Taylor
29:42
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Billy Ray Taylor is the CEO of LinkedXL and author of “The Winning Link“. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the plant floor and retiring as Global Head of Diversity and Inclusion and Executive Director of Commercial, Off Highway, and Support Manufacturing North America. Link to claim CME credi…
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Improving all domains of outcomes using the Pulse Program with Korby Miller
31:24
31:24
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Korby Miller, MS, CPXP Vice President of Experience, Safety and Quality Operations Prisma Health Korby Miller, MS I/O Psy, CPXP, CPHQ, CPPS, is a health care executive with nearly a decade of progressive leadership at some of the largest health systems in the nation. Korby serves as the Vice President of Experience, Safety and Quality Operations at…
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The Coaching Habit & The Advice Trap with Michael Bungay Stanier (aka MBS)
37:45
37:45
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Michael Bungay Stanier has a gift for distilling big, complex ideas into practical, accessible knowledge for everyday people that helps them be a force for good. His books have sold over a million copies, with The Coaching Habit topping the Wall Street Journal bestseller list. MBS has been featured on the blogs and social media platforms of thought…
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In this insightful episode of The People at LIME, we sit down with Bethany Broughton, the esteemed bid support team lead at LIME Painting. Bethany delves into her transformative journey over the past three years at LIME, highlighting the personal growth and professional milestones she has achieved. Emphasizing the core LIME values of Love Integrity…
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A Framework for Strategic Development and Integration of the Advanced Practice Executive
25:28
25:28
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Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.By Skip Steward
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Be treated to behind-the-scenes glimpses of the industry, learning what it takes to bring a homeowner's vision to life. In this insightful episode of The People at LIME, we dive deep into the colorful world of luxury painting with our guest, Jordan Jeffords, a seasoned professional from LIME Painting of Southern Colorado. Jordan shares his rich exp…
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Shaun Barker has been the assistant executive director for the Shingo Institute since 2001 where he is responsible for such organizational operations as finance, human resources, information technology, marketing, and development. He is also responsible for the assessment value stream and its pool of approximately 160 examiners from industries arou…
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Redefining Profitability: Rocky Lalvani On The Power Of Putting Profit First
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Whether you're seeking to revamp your financial framework or build a robust financial team, this episode is a treasure trove of invaluable wisdom you won't want to miss. In this transformative conversation at the Level Up Show, we're honored to feature Rocky Lalvani, the mastermind behind the groundbreaking Profit Comes First philosophy. Rocky unve…
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Practicing Excellence with Dr. Stephen Beeson
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31:42
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Dr. Stephen Beeson, founder and CEO of Practicing Excellence, is a nationally recognized speaker, physician, and author whose life mission is to coach and develop clinicians to be their best. Dr. Beeson started his career as a family medicine physician with the Sharp Rees-Stealy Medical Group in San Diego in 1994. During his career, Dr. Beeson was …
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Improving how we think about Wound Care with Dr. Caroline Fife
36:24
36:24
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Dr. Fife completed a Family Medicine residency at the University of Texas, Southwestern in Dallas followed by a two-year Fellowship in Undersea and Hyperbaric Medicine at Duke University. Until 2013 she was a Professor of Medicine at the University of Texas Health Science Center, Houston where she initiated the Memorial Hermann Center for Wound Hea…
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In this podcast episode, the guest, Maria de Cardenas, ponders over the origin of her inherent characteristics. Maria talks about being a believer and how growing up in the Catholic faith has shaped who she is today. She also shares her perspective on how life experiences, especially her career and motherhood, have contributed to her growth. She st…
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Hard on Process, Easy on People with Keith Ingels
29:34
29:34
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Keith Ingels is the Raymond Lean Management manager of solutions and support centers for The Raymond Corporation. He has worked with lean management principles for more than 20 years, throughout the Toyota Material Handling network. At Toyota, he studied under internationally known TPS mentors in Japan and Europe, led his team to be one of the firs…
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How To Build Your Wealth: The Shred Method With Adam Carroll
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In 2021, Adam Carroll founded The Shred Method, a financial course and software that helps people achieve financial freedom in their lives in record time. He is on a mission to help others build a bigger life, not a bigger lifestyle. He is fascinated by quantum physics and the power of the subconscious. Adam spent the majority of his adult life rea…
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Picture Yourself a Leader with Elisabeth Swan
31:20
31:20
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Elisabeth Swan has consulted in the business process performance industry for over 30 years. She advises local nonprofits and guides Fortune 100 companies through Lean Transformations and improvement efforts generating millions in savings. She is the co-designer and lead Instructor for the Lean Six Sigma Leadership Course at University of Californi…
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The Expertise Of 3 Franchise Generations With Jonathan Ellis
45:19
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Jonathan Ellis grew up in a family of franchisees, with more than 80 McDonald's stores. Franchising is in his DNA and is part of who he is. Fast forward through all the chaos of the last 3+ years, we operate 4 locations and are now actively and successfully selling “Honest Lash” franchises in Texas (first franchisees in El Paso and San Antonio, Tex…
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Doug Lemov is the author of the international bestseller Teach Like a Champion--now in its 3.0 version--and The Coach's Guide to Teaching. He is the co-author, with TLAC colleagues, of Practice Perfect, Reading Reconsidered, Teaching in the Online Classroom, and Reconnect. In addition to his work studying teachers, he would like you to believe that…
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The Power Of Franchising: Building Wealth With Greg Mohr
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Today, we are honored to introduce you to Greg Mohr from Franchise Maven. His life started from humble beginnings at Taco Bell, which is where he first fell in love with the concept of franchising. With a contagious passion, Greg says: “I could walk in any Taco Bell and everything was uniform – the same policies, the same procedures, the same manua…
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At LIME Painting, they prioritize building relationships not just with clients, but also within the company. They strive to show love and support to one another, and go beyond just completing painting projects. When asked about his favorite LIME value, owner Luke Reiner chose "love". He believes that love is essential in creating a positive and sup…
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BlueHealth Baptist with Dr. Timothy Chen & Dr. Lee Greer
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Dr. Timothy Chen, family medicine expert, is the Medical Director at BlueHealth Baptist in Madison, Mississippi. He received his Bachelor of Science degree in Biological Engineering from Mississippi State University and later attended the University of Mississippi School of Medicine in Jackson. For his residency training, he attended the Carolinas …
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Dive into the compelling narrative of Tyler, a Denver native and proud Colorado State University graduate, whose journey with LIME Painting evolved from General Manager to the company's most tenured owner. Recently honored as the Franchise Multi-Unit Owner of The Year by the International Franchise Association in 2022, Tyler's story is one of dedic…
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Michaela Kerrissey, PhD, MS, is an assistant professor of management on the faculty at the Harvard TH Chan School of Public Health. She identifies how healthcare organizations innovate, improve, and integrate services, specifically how teams solve problems that cross organizational boundaries. Her research has been published in leading academic jou…
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Step into the world of Loraine and Oscar Sanchez, where their passion for exceptional service meets the vibrant canvas of LIME Painting. Explore how this dynamic couple, with diverse backgrounds in AT&T leadership and international academia, has woven the values of love, integrity, mission, and excellence into their San Antonio home. Join us as she…
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Measuring Surgical Competency with Dr. Teodor Grantcharov
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Dr. Teodor Grantcharov completed his surgical training at the University of Copenhagen, and a doctoral degree in Medical Sciences at the University of Aarhus in Denmark. Dr. Grantcharov is a Professor of Surgery at Stanford University and Associate Chief Quality Officer for Innovation and Safety at Stanford Healthcare. Prior to joining Stanford, Dr…
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In this episode, join us for an insightful exploration into the world of franchise mastery with our seasoned guest, Erica Sicre. Discover the secrets behind revenue growth and increased profitability for franchisees, as well as the art of recruiting and grooming top-notch sales and management professionals. Dive deep into the intricacies of optimiz…
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Mark Bowden is an expert in Body Language, Human Behavior, and Communication Voted Global Gurus #1 body language professional in the world, bestselling author, founder of communication training company TRUTHPLANE, and co-host of the YouTube sensation The Behavior Panel, Mark Bowden is a world renowned thought leader in body language and communicati…
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LIME Painting of Charleston franchise owner, Cory Griggs, talks about his experience with LIME since purchasing his franchise location, what it has meant to diversify and get the best service to the customer, and how the business has grown and gotten stronger. Cory Griggs, owner of LIME Painting of Charleston, opened his business with a mission to …
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Humble Leadership (2nd Edition) with Peter A. Schein
43:27
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Ed Schein is a former Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. In 2009 he published Helping, a book on the general theory and practice of giving and receiving help followed in 2013 by Humble Inquiry which explores why helping is so difficult in western culture. It won the 2013 business book o…
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