show episodes
 
Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty of lessons learned over 2+ decades in IT If you're looking for quick tips on optimizing tech, managing suppliers, and growing a business, 20 Minutes Max is the space for you. Join me as I talk about things that come up during my day and share insights on taking your business to the next level. In less than 20 minutes, you'll walk away with actionable advice and strategies for success. Take advantage of this valuable re ...
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show series
 
Ryan Steelberg discusses broad-based principles that shape the use, application and value of Artificial Intelligence today. Ryan the Chief Executive Officer of Veritone, maker of human-centered AI solutions for customers in the talent acquisition, media, entertainment and public sector industries. Listen for three action items you can use today. Ho…
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As Hewlett Packard Enterprise (HPE) merges with Juniper Networks and Broadcom takes over VMware, the ground of the technology sector is shifting dramatically. This merger not only signifies HPE's ambition to boost its networking capabilities with Juniper's top-notch routing solutions but also marks Broadcom's strategic move into the realm of cloud …
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Professor Orly Lobel discusses her book "The Equality Machine" and how to use AI to harness a brighter, more inclusive future. Orly is a renowned tech policy scholar and the Director of the Center for Employment and Labor Policy at the University of San Diego. She is a member of the American Law Institute, a former Israeli military data analyst, an…
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Are you navigating the complex terrain of Microsoft E5 Security for your Microsoft 365 Enterprise? Boasting tools like EDR, email filtering, and the SIEM platform, E5 is a cornerstone for fortifying your security posture. But here's where caution is key: the market is awash with so-called 'E5 Security Experts.' Distinguishing the genuine experts fr…
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Diving deep into SASE providers left us shocked—so many promise much but deliver little. Tune in to learn the spicy truth: While SASE (Secure Access Service Edge) is the future, blending essential cybersecurity tools like SD-WAN and cloud-based firewalls, finding a provider who doesn't fall short is a rare gem. The landscape is littered with option…
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Do you need help with slow internet at your business? Let’s discover how to unlock high-fast speeds with a POP (Point-of-Presence) within a Data Center solution. Say goodbye to the frustration of outdated connections and hello to 10—or 100-gig service for any building, whether an office or a warehouse. From LTE to satellite, learn about high-speed …
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Customer Experience and GenAI - Special Episode - Everyone is talking about Generative AI. But how do you unlock the real business potential? One way is to boost Customer Experience. In this special episode we will briefly examine how companies can leverage GenAI to improve customer experience. We’ll explore the business benefits across various ind…
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Ever felt like your technical team is constantly chasing new trends? As a non-technical leader, understanding the core issues beneath the tech talk is crucial. Engineers might push for unnecessary refactoring or migrations, driven by the allure of the latest tech. But before diving into the next big thing, let's ensure it aligns with our business g…
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Leilani Bloomquist discusses strategies for effective digital transformation leadership and culture. She is the founder of Leilani Bloomquist Consulting and an expert in human-centered design and innovation. Leilani spent time as Senior Director of Digital Transformation at Medica and Senior Manager of the Innovation Lab at Securian Financial. List…
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It's smooth sailing until it's not. Here's the deal: Contracts become your lifeline when enforcing boundaries or navigating a breakup with a provider. Dive into the nitty-gritty of what truly matters in a contract - from reps and warranties to enforcement mechanics - and unlock the secrets to safeguarding your interests. Don't let the honeymoon pha…
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Remote or in-office, device security is a puzzle we all face. EDR (Endpoint Detection and Response) helps, but it's not enough. It's time to go on the offensive. Explore the world of SWG, SASE, ZTNA, and more! These acronyms are the keys to proactive device protection. Join me in decoding the Secure Internet Access landscape. Let's keep our digital…
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Are you facing blank stares when presenting tech ROI to clients? Explaining the true value of tech investments like disaster recovery and cybersecurity can be a struggle. But what if you’ve been framing ROI all wrong? It's not just about avoiding losses during downtimes; it's about ensuring uninterrupted success and securing a competitive edge. Thi…
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Are you stuck in the cycle of paying for software that's outdated, underutilized, or simply not meeting your needs? Don't let inertia keep you tied to platforms just because they've been around for a while. Take action today by closely examining your software licenses and usage. Are you licensed correctly? Could you be saving costs? Keep a watchful…
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Are you stuck in the cycle of paying for software that's outdated, underutilized, or simply not meeting your needs? Don't let inertia keep you tied to platforms just because they've been around for a while. Take action today by closely examining your software licenses and usage. Are you licensed correctly? Could you be saving costs? Keep a watchful…
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Nick Jain, CEO of IdeaScale, discusses the role of innovation and digital transformation in organizational performance. After earning his MBA at Harvard, Nick started his career at places like McKinsey and Bain Capital. And then on Wall Street. Today he’s known as a professional turn-around CEO. Listen for three action items you can use today. Host…
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Imagine the unimaginable – a remote employee wreaking havoc on your systems, infiltrating your code, and causing chaos. This nightmare became a reality for one bank, but it was 100% avoidable. Tune in to the latest episode of 20 Minutes Max to unravel this shocking story that unfolded in March 2020, culminating in a two-year prison sentence. Let's …
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Mike Pearson, COO at Protocase, discusses high tech manufacturing and mass customization. Protocase is a leading manufacturer of custom electronic enclosures and parts for Science, Engineering and Aerospace. As part of the emerging category of commercial/private space companies, like SpaceX and others, they have developed a unique mass custom manuf…
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Feeling lost in the sea of cybersecurity acronyms? I've got your back. Here are six essential ones to navigate the digital world safely: #1 IAM (Identity Access Management) #2 SSO (Single Sign-On) #3 MFA(Multifactor Authentication) #4 EDR (Endpoint Detection & Response) #5 SAT (Security Awareness Training) #6 SEG (Secure Email Gateway) Drop a comme…
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Dive into the world of proxy servers and their evolution. From past challenges to innovative solutions, discover how technology can create leverage for your business. Don't miss out on this insightful guide to networking solutions. Comment below and share your thoughts👇 *** Billions & Billions of eyeballs, six continents, 10k+ servers, and plenty o…
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Dale Aultman, Vice President of Hybrid Cloud Services at Lenovo, discusses the acceleration of AI adoption and how a services-led approach to digital transformation can more effectively integrate AI in various industries. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/…
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Are you concerned with the efficiency and cost of building and scaling your network infrastructure? Tune in to learn how to leverage asymmetric routing. Tackling the chaos of asymmetric routing can be tricky: traffic from LA to New York might take a southern path, but the return journey heads north. This mismatch can cause unpredictable network per…
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Struggling with high AWS bills? The solution isn't one-size-fits-all. It depends on your setup: Are you cloud-native? Did you do a lift and shift? How flexible is your engineering team? Remember, these decisions impact not only costs but also your operational flexibility. Got a unique way to save on AWS? Or need tips tailored to your situation? Let…
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Best-selling author Eric Siegel discusses his book “The AI Playbook” and the art of machine learning deployment. Eric is a former Columbia University professor who helps companies deploy machine learning. He is the founder of the long-running Machine Learning Week conference series, and executive editor of The Machine Learning Times. In his best-se…
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Does bankruptcy make you rethink your service provider choices? In Chapter 11 Bankruptcy, companies reorganize, shedding debts and seeking new customers aggressively. This situation can offer you unique leverage in negotiations. Consider this: post-bankruptcy, providers are more flexible with terms, eager for business, and can offer better deals an…
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Steve Rennie, Director of AI and Intelligent Automation Initiatives for the Government of Canada, discusses implementing AI cross public sector and government agencies. Steve and his team recently won the Canadian government’s first-ever Public Service Data Challenge and is preparing to launch the Government of Canada’s first generative AI chatbot …
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Are you making the most of optimization in your tech ventures? Let’s shed light on the essence of optimization - understanding not just the 'how' but the 'why' behind technological enhancements. Whether you're in tech, business, or just fascinated by the digital world, this episode offers valuable perspectives on making strategic decisions and opti…
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Ali Amin-Javaheri, Co-Founder & CEO of Knowde, discusses digital transformation in the chemical industry. Knowde are experts at organizing and digitizing product data to more effectively power business systems, internal teams, and transform how customers discover, engage and transact with suppliers and distributors online. Host, Kevin Craine Do you…
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Ever felt the sting of unexpected upgrade costs in enterprise tools? Let’s chat about how to proactively budget for potential SaaS upgrades. Learn why it's wiser to factor in the cost of enterprise versions from the start, rather than getting hit with a sudden price hike. 👉 Have you faced upgrade challenges? Share your experiences or questions in t…
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Is your CTO's tech expertise in sync with your startup's needs? Discover a real-life tale where a non-technical CTO's lack of tech understanding led to rigid, inflexible systems, hindering crucial pivots. Don't let this be yours! Blend fresh perspectives with seasoned tech wisdom to build a resilient, adaptable tech infrastructure. Have you faced s…
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Capturing ROI with Conversational AI - Special Episode - Conversational AI refers to a set of technologies and techniques that enable computers to engage in natural, human-like conversations. It’s part artificial intelligence, part natural language processing, and part machine learning...and it all adds up to the ability for machines to understand …
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How does an enterprise effectively scale discussions, decisions, documentation, and defaulting to transparency, especially in a remote work environment? Discover insightful strategies in our latest '20 Minutes Max' episode. We're eager to hear from you too! Share your strategies and insights in the comments below. How do you ensure seamless and pro…
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Have you ever thought about what truly defines your values? Here’s a tip: reflect on what deeply offends you if questioned. As an Eagle Scout, I've lived by principles like being prepared and trustworthy. But what about you? Let's talk about redefining values from aspirational ideals to personal integrity. Share your core values that you'd defend f…
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Why do companies let employees keep laptops after layoffs? It's not generosity, but a logistical issue. When mass layoffs happen, companies often lack the process to reclaim and reuse thousands of laptops. It's easier for them to let employees keep the equipment than to handle the complex logistics of retrieving and repurposing it. This approach is…
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Focused on the right problem in your business? Here's a story from a network engineer 25 years ago: Hours spent trying to fix a network issue, only to realize a simple replacement would do. It's a classic case of 'if you're a hammer, everything looks like a nail.’ This experience emphasizes the importance of stepping back to assess if the solution …
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Beware before you sign: Not All Vendor Partnerships Are in Your Best Interest! Will their partners truly enhance your business or pad their profits? Assess carefully to avoid costly missteps. Share your experiences with vendor partnerships – your insight could help others navigate these tricky waters👇 *** Billions & Billions of eyeballs, six contin…
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How can you provide a truly good experience for your users? Microsoft's approach to Teams demonstrates the power of seamless integration across devices and platforms. They've set a precedent in user experience by ensuring consistency, whether you're on a desktop, phone, or in a conference room. This strategy emphasizes the value of software and use…
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Former FCC Chairman Tom Wheeler discusses his book “Techlash” in which he calls for a new government agency to adminster tech industry policies and practices. Tom was appointed to the FCC by President Obama in 2013 and is the only person to be selected to both the Cable Television Hall of Fame and The Wireless Hall of Fame. Listen also to his take …
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Jon Niermann, Founder and CEO of Loop Media, discusses branded entertainment channels for businesses. Loop is the leading supplier in North America of short form video content for Out Of Home environments like bars, hotels, restaurants, and airports. Before founding Loop, Jon spent 22 Years at The Walt Disney Company and Electronic Arts serving as …
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Are you tired of the endless cycle of buying, maintaining, and upgrading expensive computers for your IT operations? In today's '20 Minutes Max,' we're diving into the world of DaaS – a solution that's reshaping IT management. DaaS, whether it's Azure Virtual Desktop, Citrix, VMware Horizon, or any other platform, offers a revolutionary approach. I…
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Alexandre Wentzo discusses strategies in analytics, AI and automation. Alex is the CEO of iGrafx, a leader in intelligent process management. Their approach combines real-time operational intelligence through process mining, with process design, simulation, predictive analytics, and AI-based automation. Listen for three action items you can use tod…
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How do major network giants such as AT&T, Verizon, Spectrum, and Comcast seamlessly connect you to anyone on the internet, regardless of their service provider? The answer lies in 'peering' – a crucial process facilitating the exchange of data and communication between different networks. However, peering transcends technical challenges; it's an in…
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Katarzyna Kolasa discusses her book “The Digital Transformation of the Healthcare System: Healthcare 5.0.” Katarzyna is a Professor at Kozminski University in Poland where she leads the Health Economics & Healthcare Management Division. She has held global leadership positions at Astra Zeneca, GE Healthcare, and others. She is the founder of the Sp…
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Are you concerned about the costly downtime caused by network faults? Let’s dive into network infrastructure to find solutions! Understand the importance of having diverse network paths to avoid single points of failure. How prepared are you with network redundancy to keep downtime at bay? Share your strategies in the comments👇 *** Billions & Billi…
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Dhiraj Rajaram discusses techniques for problem-solving and decision-making in an increasingly complex and data-driven world. Dhiraj is the Founder and CEO of Mu Sigma, a Big Data analytics and decision science company that partners with over 140 Fortune 500 companies to enhance their analytical and decision-making capabilities. Listen for three ac…
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Ever wondered about the real price tag of lawsuits? It's not just about filing fees! Litigation can drain your resources, time, and energy. Let's talk about a solution that could save you from this legal labyrinth. ⁣⁣⁣ ⁣⁣⁣ Arbitration might be the answer! It's all about smart business contracts and avoiding the court hassle. But wait, isn't arbitra…
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Tory Bjorklund, CEO of Victoria Fide Consulting, discusses strategies we can use that will move the needle with innovation and digital process improvement. Tory is focused on helping companies utilize technology to bring positive transformational change. He is also the long-time CEO of Simplicity Software, a company that develops custom software fo…
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Are you wondering if resellers will inflate your costs? Think again! Let's dive into the world of resellers as we debunk myths and uncover the real deal on savings. Bigger resellers often mean bigger discounts and better support, which could mean more money in your pocket. Why settle for less when you can leverage the power of scale? Don't get lost…
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Trond Undheim discusses his book "Augmented Lean" and a human-centric framework for managing frontline operations. Trond is a former director of the MIT Startup Exchange and a Sloan School of Management senior lecturer. He holds a PhD on the future of work and artificial intelligence. Listen for three action items you can use today. Host, Kevin Cra…
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Have you ever spent time and money on tech that showed great promise but delivered short? Navigating supplier headaches is no joke, especially when 'almost there' just isn't enough. SLA protections and clear exit strategies in contracts are crucial to avoid getting stuck with a terrible supplier. Have you ever faced a similar situation? Drop your s…
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