Weekly news, interviews, and updates about what's occurring in the world of hospitality in Torbay, Devon. Brought to you by show sponsors Konsileo Insurance Torbay and Teignbridge, Churchill Private Finance, Treat Marketing, and engineered by Flow Motion Studios.
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The ExeL Podcast has its origins on the South West and was primarily set up to support the driver training industry in the Exeter and Torbay areas. Over time the podcast has taken on a wider remit and now both local and nationally recognised figures within the industry feature in episodes.
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Missed a show on Riviera FM? No problem listen again to a selection of our shows here.
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S5E8: SUPHub and The Great Big Paddle Parade Special
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This special episode features an interview from 13 August on Riviera FM by our host from Torbay Communities, David Gledhill. David sits down with Sean White, the founder of Soak Lifestyle at Torre Abbey Sands. During this conversation, Sean highlights the upcoming event, the Great Big Paddle Parade, which is set to take place on the 31st of August.…
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Kelly and Lyn take a deep dive into all the special events and live music gigs across the Bay this Bank Holiday Weekend. It's awards season, and we congratulate all the winners and shortlisted suppliers and hard-working hospitality businesses in the Food Drink Devon and Taste of the West awards series. We also take a look at our guest list this sea…
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Alison Harper - DIY social media management
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Alison is our social media consultant at Training Wheelz and returns in this podcast episode to talk about her recently launched project. This gives you the opportunity to develop ypour own social media marketing at an affordable cost if you feel unable to hire a manager yo do this for you - or of you like the idea of doing this for yourself. The l…
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S5E6: Art, Influence, and Inspiration: Szabotage Uncovered
1:14:36
1:14:36
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In this week's episode of the Torbay Hospitality Podcast, we welcome international street artist and local heroes, Szabotage. Tune in to hear about his unexpected start in the art world, his adventures in Hong Kong, and how you can commission your very own work of art from his new studio in Cockington! Visit the website: https://szabotage.com.hk/ W…
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In this episode I was joined by Natalie Warr who is the partnership manager for Vision Zero South West. We discuss the vision of reducing the numbers of people seriously injured or killed on the roads in the South West. The initial aim is to reduce these numbers by 50% by 2030 and eventually down to zero. 47 people were killed on the roads in Devon…
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S5E5: Training & Tracks on the English Riviera! With Andy Banner-Price and DJ Luna V
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This week, Kelly and Lyn are back with exciting news, upcoming events, and the latest trends in cocktails and food. We also have a special segment on training your team led by Andy Banner-Price, and an exclusive interview with DJ Luna V as she kicks off her Friday evening residency at the Mercure in Paignton. Gaia Coffee Garden Launch, which marks …
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S5E4: Simply the Best with Lorraine Arnold, Owner of Pier Point Restaurant and Takeaway
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This week we are delighted to have Lorraine Arnold, the owner of Pier Point, as our guest. Lorraine will share what sets Pier Point apart from other hospitality businesses in the Bay, from winning awards to community involvement and rewarding her team. Pier Point is always at the heart of community activities. Upcoming Events • Interview with DJ Lu…
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Claire Cross - perseverance personified - with some HRT too!
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Claire was one of our PDIs at Training Wheelz who (finally) qualified in June 2024 after almost two years. I am sure her story will resonate with many of you who are grappling with the process of becoming an ADI as well as being a remonder of how hard it was for many who are now qualified. Claire used two unsuccessful part 3 tests as learning oppor…
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S5E3: Seafood Feast Special with Liam Coslett and Kelly Widley
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1:06:55
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Live from Olive in Brixham! England's Seafood Feast returns 27th September - 13th October 2024 to play host to a feast for all the senses. You will be able to immerse yourself some of the best seafood in the world. This isn't a conventional festival with a big marquee - instead, you can enjoy a whole range of locally landed and caught fish and seaf…
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S5E2: Complaints and Karens with Andy Banner-Price
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In this week's episode, we kick off our series of best practice advice with Andy Banner-Price, owner of The 25 Boutique B & B and hospitality and customer experience consultancy, Neon Duck. Andy dives into customer experience, improving reviews, acting on feedback, and handling complaints. This episode focuses on addressing complaints and nipping t…
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S5E1: Caverns, Caves and Craigs: In-depth with James Hull, GM of Kents Cavern and special guest Craig Gomez, Sales Manager of Dartmoor Brewery
1:11:38
1:11:38
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It's the premiere of Season 5 of the Torbay Hospitality Podcast! This season, we’re focusing on innovation, trends, and upcoming events in the hospitality sector, featuring practical advice from industry experts. James Hull, GM of Kents Cavern, dives deep into the fascinating history and unique aspects of Britain’s oldest known prehistoric home. Ke…
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Every now and then you hear that a previous unheard episode of a radio or tv show has lain undiscovered for a long time - well I have realised that a recording from over 3 months ago has been dormant in my archives! This recording was taken back at the start of March 2024 with two of our own PDIs at our driving school (Training Wheelz) and gives th…
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S4E20 Doing it in Style with Demi Keenan and Siani Scholield
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Interview In our interview segment, Demi Keenan and Siani Schofield from Dekesas Interior Design concludes Season 4 with an engaging discussion on the importance of design in hospitality spaces. Their insights and expertise provide valuable takeaways for anyone interested in refurbishing their establishment. Visit Dekesas at https://dekesasdesign.c…
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Part 3 and SC - Back to 60 minutes? The KIT submission to DVSA
1:06:17
1:06:17
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Lee and Mick from Knowledgeablee Instructor Training (K.I.T.) joined me to elaborate on their submission to the DVSA regarding the restoration of the Part 3 and Standards Check to the full pre-Covid 60 minutes. How aware are you of the DVSA's document the National Standard For Driver and Rider Training? In particular: Element 6.3.1: Create a climat…
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Becky Seaton - Empathetic Instructor Training
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Becky has made quite an impact since launching Empathetic Instructor Training. She has made it her aim to provide a safe space for PDIs and ADIs alike and she also has an impressive array of training courses available. Why not take a look at the web site - www.beckyseaton.co.ukBy The Exel Podcast
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S4E19: The Chesterfield Journey: Collabs, Creativity and Community
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In this episode of the Torbay Hospitality Podcast, we sit down with Amanda and Dan Donnai, co-owners of The Chesterfield on Belgrave Road. They share their fascinating journey of acquiring and transforming The Chesterfield into a leading guesthouse in Torbay... and how they are helping to transform the social media landscape in our community! Amand…
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S4E18: Live at Offshore and Bays Fest with Special Guests Peter Thorpe, Josh Bidder, Jessy Plum, and Brett Morton
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Today we're diving deep into the heart of Torquay Harbour's most anticipated annual event, the Offshore and Bays Fest! In this episode, we feature exclusive interviews with four standout performers and key figures: Peter Thorpe, head of RNLI fundraisers, Josh Bidder, the lead singer of Harbour, Jessy Plum, the lead singer and musician from New Daze…
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S4E17: The English Riviera Attractions Takeover
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Welcome to another episode of the Torbay Hospitality Podcast! This week, we're excited to bring you our special episode recorded live from the English Riviera Attractions Showcase at Occombe Farm. Join us as we explore the heart of South Devon's tourism and hospitality scene through a series of engaging interviews with key figures in the community.…
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S4E16: Bank Holiday Blockbuster! Boathouse Exclusive, New Wave Club Launch and Interview with Above Decks Charters
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In this must-listen episode, we're bringing you a Bank Holiday special packed with exclusive content and interviews that are sure to kick your long weekend off right. Join us as we sit down with the new owner of the iconic boathouse, take a dip into the exciting launch of the New Wave Club, and set sail with Lisa and Gary from Above Decks Charters.…
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S4E15: Tales and Trails with Graham Kerr, Director of the English Riviera Walking Festival
1:47:48
1:47:48
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Welcome to this week’s episode of the Torbay Hospitality Podcast, where we have all the news you need to stay ahead in Torbay's thriving hospitality sector. In this exciting episode, we sit down with Graham Kerr, Director of the English Riviera Walking Festival. He shares captivating stories and adventures from around the Bay, bringing to life char…
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Welcome to another exciting episode of the Torbay Hospitality podcast, your go-to source for all things hospitality in Torbay! We're bringing you the latest news from hotels, restaurants, attractions, and events, plus a special interview with Mitch Tonks, Owner of Rockfish and The Seahorse in Dartmouth, and MSC Ambassador. Before we jump into our e…
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Welcome to another episode of the Torbay Hospitality Podcast where we bring you the latest on what's happening in the hotel, restaurant, and event scene in Torbay. Tune in for updates, interviews, and insider secrets that you don't want to miss! This week we sat down with Rob Cox, Amanda Dew, and Jackie Kelly from Tudor Hotels Collection and The Re…
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The sudden and tragic loss of Lou Walsh hit many people within the driver training industry very hard, none ,ore so of course than Lou's husband Blaine. Both Lou and Blaine, togtrher with Laura Morris, had been the architects of a totally new way of approaching driving instructor training and their Go Green course has proved extremely popular. As i…
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S4E12: Offshore Adventures & Tonnes of Rum Fun with Brett Morton of Offshore and Giles Gray from Devon Rum
57:46
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Welcome to another episode of the Torbay Hospitality Podcast where we bring you the latest scoop from the buzzing hospitality scene in Torbay. From hotel offers to live music listings, we're covering all the bases for your perfect weekend plans. Plus, this week features some notable industry news that you can't miss! Guest Newsreader: We are joined…
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S4E11: Tides and Tracks: The Insider's Guide to the Western Lady Ferries & Dartmouth Steam Railway
1:23:46
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Welcome to this week's episode of the Torbay Hospitality Podcast, your go-to source for all the latest news from the hospitality sector in and around Torbay. From Easter events to a great live music calendar, we've got your weekend sorted with exciting updates, new features, and of course, the best tips for enjoying Torbay's hospitality scene. Jimm…
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Neil Wightman - self confessed CPD junkie!
55:36
55:36
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Neil is the author of 'Untwisting the Road to Success'. This book is designed to help you with either your Part 3 test or Standards Check. It is full of extremely helpful advice and supporting videos which you can access via QR codes in the text. Neil is a great advocate for CPD and, by his own admission, is a 'CPD junkie'. He is a member of the In…
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Waddling Ducks and Paddling SUPs! With Lydia Wolfenden and Russell Goodman of The Waddling Duck at Hamiltons and Brendon Price, 9-time SUP World Record Holder
1:04:42
1:04:42
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Welcome to this week's edition of the Torbay Hospitality Podcast, where we bring you the latest from hotels, restaurants, attractions, and events in Torbay, along with exclusive job listings. This week, we feature interviews with Lydia Wolfenden and Russell Goodman from the Waddling Duck at Hamilton's in Babbacombe, as well as 9-time SUP world reco…
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San Harper is an internationally renowned authority on the subject of mindfulness. It is a great privilege to have her as a guest on the podcast. In this episode we just dip our toes into the ocean of mindfulness. For those of you who find this topic either useful or interesting - hopefully both! - you can take this further as San is the creator of…
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The Goodrington Experience with Amelia Unwin, co-owner of the Wentworth Guesthouse
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Welcome to the latest episode of the Torbay Hospitality podcast! This episode is a treasure trove of the most recent news and developments in the world of hospitality in Torbay, focusing on hotels, restaurants, bars, attractions, and events. Whether you’re a local business owner, a resident, or planning your next visit, this episode is packed with …
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Lee is one part of Knowledgeablee Instructor Training, who with Mick Knowles, is a partner with this award winning training company. You can find out more about their training options at https://www.adikit.co.uk/By The Exel Podcast
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S4E8: Legendary Torbay with Craig Gomez, Regional Sales Manager at Dartmoor Brewery
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Welcome to another episode of the Torbay Hospitality Podcast, your definitive guide to everything hospitality in Torbay. Whether you’re a foodie, an adventure seeker, or simply in love with our beautiful region, this episode packs a punch with all the updates and gossip you need to know! In This Episode: Hospitality Highlights: Find out what’s buzz…
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S4E7: Distilling Dreams with Laurance Traverso of Coastal Distilling & Juniper
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In this week's episode, Kelly Widley from ER Bid joins the news team as we take a deep dive into the latest happenings in the Torbay hospitality sector. Don't miss the exclusive special guest Laurence Traverso, co-owner of Coastal Distilling Company and Juniper Gin Bar on The Terrace in Torquay. He covers news from the distillery, a great job oppor…
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Welcome to this week's episode! If you're passionate about hospitality in Torbay, you are in the right place - This episode is packed with the latest news on hotels, restaurants, events and attractions, plus this weekend's live music calendar and a huge jobs listing, right in time for the spring hiring season. Don't miss the Monster Job Board! For …
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This week, we're thrilled to bring you a special episode featuring an exclusive chat with Aaron Beecham and Sean Beeson from Bays Brewery in Paignton. In this episode, Aaron and Sean give us an insider's look into their brewing process and discuss the success of their charity brews. Join the TH crew! We have a strong subscriber base and would love …
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S4E4 - Offshore Tales with Hospitality Hero Jackie Fonseca
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In this episode, we have a delightful chat with our hospitality hero, Jackie Fonseca, Deputy Manager at The Offshore, who shares her fascinating journey from Brazil to New York, and finally to the English Riviera. Hospitality Hero: Jackie Fonseca, Deputy Manager from The Offshore Jackie is an incredibly bubbly person with a tonne of positive energy…
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We're thrilled to bring you an exclusive chat with Jack from the Sunset Social Club!Sunset Social Club is known for their vibey events that fuse music and community. In this episode, Jack shares his exciting plans for 2024, including new locations, music collaborations, and even a DJ school in the works. If you love what you hear and want to show l…
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S4E2 - Las Iguanas Unscripted! with Mikee Ware and Josh Dodd
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This episode is an absolute treat as we sit down with Mikee Ware, Holding GM, and Josh Dodd, Deputy Manager, from Las Iguanas. They bring us not just food and drinks, but also a lot of fun and energy. Filled with laughter, good food, and great company. It's the perfect listen for anyone looking for a light-hearted break. We dive into Mikee's career…
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S4E1 - The English Riviera: 2024 and Beyond with Carolyn Custerson
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1:06:51
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Welcome to the Season 4 Premiere of the Torbay Hospitality Podcast. We're starting this season with an insightful conversation about the future of Torbay's destination marketing with our exclusive guest, Carolyn Custerson, Chief Executive of the English Riviera Bid Company. Episode Highlights: Introduction: We introduce Carolyn Custerson and set th…
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An Inspiring Journey: The Andy Banner-Price Interview
1:10:49
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Welcome to another special episode of the Torbay Hospitality Podcast. We're delighted to bring you an exclusive and truly inspirational interview with the multi award-winning Andy Banner-Price. Andy Banner-Price is not just a multi-award-winning B&B owner in Torquay, he's a symbol of resilience, hope, and excellence. His B&B, "The 25," has been cro…
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S3E10 - A Torbay Christmas: Special Edition with Sean White
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Welcome to a very special episode of the Torbay Hospitality Podcast. As we're nestled in the festive period, we've taken a slight detour from our usual format to bring you a delightful treat that encapsulates the spirit of Christmas in Torbay.In this episode, we invited the captivating Sean White, who beautifully read 'Twas the Night Before Christm…
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S3E9 - Lighting Up Torbay: An Exclusive with Phil Black
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In this week's episode, we have the pleasure of interviewing Phil Black, the Culture & Events Manager at Torbay Council. Phil talks to us about a multitude of events he's involved with, including the Bay of Lights. This winter event has been lighting up the English Riviera, turning Torquay, Paignton, and Brixham into a luminous spectacle. We also r…
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In this episode I chat with Stewart Lochrie the founder of Bright Coaching. This is a newly created training company aimed at driving instructors offering the only accredited qualification in coaching in the UK. The course specifically aims at exploring challenging and changing behaviours in drivers and explores driver psychology. To find out more …
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Today we are introduced to another Hospitality Hero, Sylvia, GM at Shoreline and we properly meet Holly the Christmas Octopus! Plus, we cover all the latest updates from the Torbay Hospitality Sector, including restaurants, hotels, upcoming Christmas and New Year's events, and two inspiring interviews. Our first guest segment features a delightful …
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Carrie passed her Part 3 just two days before we recorded this episode. She talks about her experience of the qualifying process and the pressure of having to go to a third attempt to pass her Part 3 test. She also tells of the reasons why she chose to become a driving instructor and the support materials that were used (Go Green). Modesty forbids …
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S3E7 - Inspiring the Youth with Steve Teed
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In this episode, we feature an in-depth interview with Hospitality Hero Steve Teed from the Osborne Hotel, as well as a special visit from a shining star of the Bay of Lights Illumination Trail, Holly the Christmas Octopus herself! Plus we cover all the news and highlights from the hotel, restaurant, and events scene right across Torbay. Nominate y…
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Join me as I chat with Olly Tayler, the face of The Honest Truth. We start off with our own tribute to Lou Walsh who tragically died suddenly in August. Olly and I first met many years ago at Westpoint on one of the legs of the relay so it was Lou who actually facilitated us getting to know each other. Olly has always been passionate about road saf…
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S3E6 - Freebies, Funding and Festive Cheer
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Freebies, Funding and Festive Cheer Join Lyn and Calum in this blockbuster episode as they cover a wide range of exciting news and updates from the Torbay Hospitality sector. From awards to Christmas and New Year events, levelling up funding, free workshops for hospitality, and tax breaks announced in the Autumn statement, this episode is packed wi…
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S3E5 - Hospitality Heroes Launch 🚀 with Charlie James from Pier Point
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In our first ever Hospitality Heroes, we're thrilled to be chatting with Charlie James, the award-winning fish fryer from Pier Point! Charlie will be sharing his journey in the hospitality industry and his approach to fish frying. Tune in to hear about: His start in the hospitality industry The secrets behind his exceptional fish frying skills Chal…
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S3E4 - Innovation and Opportunities with Flora & Michael
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In this episode, Flora Durgerian from Impact Torbay discusses programmes for local business growth and Michael Smith from Venus Company talks about his innovative approach to reducing waste and being more environmentally friendly. Flora Durgerian - Impact Torbay + Studio Zao Introduction to the levelling up programmes How these programmes can benef…
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S3E3: Insider's Guide to Attractions
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In this episode, we cover all the latest happenings from the world of Torbay's restaurants, bars, events, live music calendar, and the jobs board. We're excited to have two fantastic interviews at the heart of our exclusive Insider's Guide to Attractions. Joining us today are James Hull, General Manager of Kents Caverns, and Sean Twomey, the owner …
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