show episodes
 
Artwork

1
iLink

FHLBank Atlanta

Unsubscribe
Unsubscribe
Monthly
 
Subscribe to FHLBank Atlanta's podcast series, iLink, today. Catch up on the latest industry trends, expert perspectives, and FHLBank Atlanta news.
  continue reading
 
Connect to the future of banking. Join us as we dive into the latest news and trends in banking and fintech, learn from leaders in the space, and make the complex simple. It’s common cents! Brought to you by Kinective, the leading provider of connectivity, workflow, and analytics software for the banking sector.
  continue reading
 
Artwork

1
The CUInsight Network

CUInsight | Credit Union

Unsubscribe
Unsubscribe
Monthly+
 
Welcome to The CUInsight Network. In each episode we have wide-ranging conversations with thought leaders who support the credit union community. We identify issues and challenges facing credit unions and identify best practices. The goal of The CUInsight Network is to take a deeper dive with people and find the gems we can all learn and grow our credit unions from. Thank you for tuning in. Enjoy!
  continue reading
 
The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.
  continue reading
 
FI GROW Solutions is a partner agency that works with credit unions and community banks to help drive growth and sales. We think bank marketing is broken! We decided to "Hit Record" during our strategic conversations around what's working for our partners, to share with other bank and credit union marketers and executives. If you're looking for best practices for your bank or credit union, join us while we talk all things sales, marketing and strategy for financial institutions!
  continue reading
 
Step into 'Mind Matters,' where we reveal the high-stakes world of CEOs, from their first-day jitters to game-changing strategies, and equip you with invaluable insights and practical advice essential for your personal growth and leadership journey. Podcast Powered by Ownest: https://ownest.ai/ Podcast Produced by Old Soul: https://aoldsoul.com/
  continue reading
 
Artwork

1
Money, I'm Home

Consumers Credit Union

Unsubscribe
Unsubscribe
Monthly+
 
Join us on an adventure from finance to fitness. Learn practical strategies and tips to take the reins of your finances and well-being through the experiences industry experts and special guests.
  continue reading
 
The "Risk Intel" Podcast was developed to share our collective insights and knowledge with the Financial Services industry and other risk enthusiasts like us to educate and promote proactive risk management. The show is hosted by Ed Vincent, CEO of SRA Watchtower, a leading SaaS provider of innovative risk management solutions, serving the financial services industry and beyond. Our suite of proprietary technology solutions and methodologies was built “by bankers, for bankers” and designed t ...
  continue reading
 
Welcome to the CUES Podcast! Credit Union Executives Society supports this interview-format show that features credit union industry leaders and cross-industry experts discussing their perspectives on credit union topics and trends relevant to you. We explore topics like leadership, strategy, organizational culture, member experience, marketing, mentoring, innovation, governance, cybersecurity and more. Check out our rich content website at www.cumanagement.com. In addition to this podcast d ...
  continue reading
 
At the intersection of finance and technology, Fintech Unleased showcases the world of financial technology and its impact on banking. Hosted by Engage fi, the podcast invites subject-matter experts and thought leaders to hold open discussions, participate in interviews, and provide their perspectives on all matters relating to fintech. Discover how startups, incumbents, and tech pioneers are reshaping the industry, and how financial institutions can leverage these developments to drive inno ...
  continue reading
 
Artwork

1
Fintech Hustle

Sam Kilmer & Cornerstone Advisors

Unsubscribe
Unsubscribe
Monthly
 
Join host Sam Kilmer, fintech advisor, in unscripted conversations with top fintech industry leaders. No planned corporate talking points, no scripts, no pitches. Just useful advice and insights. To keep it lively, Sam often brings co-hosts like author/researcher Ron Shevlin, former American Banker editor Mary Wisniewski, and former Bank Director President Al Dominick.
  continue reading
 
Artwork

1
WaunaTalk

WaunaTalk

Unsubscribe
Unsubscribe
Monthly
 
WaunaTalk is Wauna Credit Union's financial education podcast. Through interviews with staff, partners, and community members, we'll give updates on what is happening at the credit union, but more importantly give tips and advice on how people can improve their financial well-being.Most episodes are 5-15 minutes long, and packed full of useful financial advice, whether you're a WCU member or not.
  continue reading
 
This podcast provides you the ability to listen to new regulatory guidance issued by the National Credit Union Administration, and occasionally the F D I C, the O C C, the F F I E C, or the C F P B. We will focus on new and material agency guidance, and historically important and still active guidance from past years that NCUA cites in examinations or conversations. This podcast is educational only and is not legal advice. We are sponsored by Credit Union Exam Solutions Incorporated. We also ...
  continue reading
 
The Filene Research Institute interviews people in and around the credit union movement that stop at nothing to put big ideas into action to help members build wealth, navigate financial waters, meet life's milestones, make community connections, and borrow responsibly.
  continue reading
 
Banking on Credit Unions is your one-stop podcast for the intricate yet intriguing world of Collections, Bankruptcy, and Foreclosure law for Credit Unions. Expertly hosted by Jim Sorenson of SVL Law, we illuminate the complex landscape of these legal areas that can profoundly impact credit unions' trajectory. Each week, we discuss cases, analyze rulings, and unveil legal strategies to inform, empower, and uplift your credit union.
  continue reading
 
Artwork

1
The Compliance 911 Show

Dean Stockford - Len Suzio

Unsubscribe
Unsubscribe
Monthly
 
Welcome to Compliance 911, a no-nonsense, cut to the point, style show for today’s busy bank and credit union compliance professionals. With this series of bi-weekly shows our goal is to boil down some of today’s hottest regulatory compliance topics in quick and easy to digest 5-10 minute episodes so you can get the information you want and get on with your day. We’ll be discussing topics like CRA, HMDA, Fair Lending, Anti Money Laundering, and so much more. Don’t forget to subscribe and tel ...
  continue reading
 
Are you searching for an objective source to help you understand how to manage fixed income investments for your financial institution? Each week, join Chris Nelson, a 30-year banking and investment veteran, as he covers fixed income securities and investment portfolio management, and discusses the latest news and developments in the financial markets.
  continue reading
 
Artwork

1
Off the Record

Minneapolis-St. Paul Business Journal and Platinum Bank

Unsubscribe
Unsubscribe
Monthly
 
Off the Record is a podcast exploring the lives and stories of Twin Cities executives. Join the Minneapolis/St. Paul Business Journal, in partnership with Platinum Bank, for robust conversations with local leaders as they share pivotal moments in their lives, some of their career highlights, and their goals for the coming years. You know their names and faces, now get to know their stories.
  continue reading
 
We serve hope to current and aspiring credit union leaders by providing solutions to your leadership challenges. If you’re a credit union leader seeking to grow your business, tune in to this podcast. ServiStar Consulting’s Mike Neill, Taylor Murray, and Scott Albrecht draw on their extensive experience of working with countless credit unions to provide valuable insights and lessons.
  continue reading
 
The financial services industry is ever-changing as the market evolves and consumer expectations shift. Standing out – and winning – as a bank, lender, or credit union looks different today than once before. Join Total Expert Founder and CEO Joe Welu as he speaks with leaders across modern financial institutions and the methods that are helping them stand out from competitors while building a loyal customer base. You’ll walk away with leadership and innovation strategies you can put into act ...
  continue reading
 
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partne ...
  continue reading
 
Host Ferenc Toth will discuss how in the weekly show - how to think like a banker versus an investor. Your Personal Bank is a powerful financial tool used by the wealthy for centuries. Everything we are experiencing in life, change seems daily. Technology. The way we Shop. With all the change in our lives, why are approaching our investments, our finances the same way we have always? The Show that can change your financial life. Contact: (866) 515-6280, ferenc@yourpersonalbank.com, Or Online ...
  continue reading
 
Become an EMPOWERED INVESTOR. Survive and thrive in today's economy! With over 2,000 episodes in this Monday, Wednesday, Friday podcast, business and investment expert Jason Hartman interviews top-tier guests, bestselling authors and financial experts including; Steve Forbes (Freedom Manifesto), Tomas Sowell (Housing Boom and Bust), Noam Chomsky (Manufacturing Consent), Jenny Craig (Health & Fitness CEO), Jim Cramer (Mad Money), Harvey Mackay (Swim With The Sharks & Get Your Foot in the Door ...
  continue reading
 
Artwork

1
Swipe!

Polly A Bauer

Unsubscribe
Unsubscribe
Monthly
 
We're here to provide you a safe, comfortable place to ask credit card related questions, share your stories good and bad, and learn that cleaning up, eliminating or just managing credit card debt is attainable. We want to instill in you the self-confidence you need so you too can have credit intelligence, leading to an inner peace and freedom.
  continue reading
 
Let’s cut through the clutter and get to the 5 main points or things you can do to get approved or be a more financial literate individual. We bring the stories and tips from the people that are on the ground or in trenches that do the real work. We get the backstory of what they do and why they do it, along with what motivates them. Hosted by Tommy Swanhaus and Sponsored or Brought to you by TruService Community Federal Credit Union. TruService is “Here For You. Here For The Community.”
  continue reading
 
Looking for ideas, tips, and best practices to take your financial institution to the next level? Look no further than this podcast featuring insights from banking leaders and advisors across the industry. We’ll tackle a range of topics — technology implementation, loan grading, banking cannabis, and more to ensure you stay ahead of the curve in this fast-changing environment. This podcast is available on all your favorite podcasts platforms. For more information on Abrigo, head to abrigo.com.
  continue reading
 
Artwork
 
On Economics Explained, we take a look at interesting countries, policies, and decisions from the point of view of an economist. The world is an interesting place and we hope to uncover some of this intrigue in our short, informative podcasts.
  continue reading
 
The Sound of Economics brings you insights, debates, and research-based discussions on economic policy in Europe and beyond. The podcast is produced by Bruegel, an independent and non-doctrinal think tank based in Brussels. It seeks to contribute to European and global economic policy-making through open, fact-based, and policy-relevant research, analysis, and debate.
  continue reading
 
Artwork
 
Go behind the scenes with members from the Victoria City Police Union (VCPU). A long format podcast giving you an in depth glimpse into lives of police officers working in Esquimalt and Victoria. You won't find content like this anywhere else and you will hear regular interviews from a diverse group of VCPU members telling their stories.
  continue reading
 
Artwork

1
BIGcast

Best Innovation Group's John Best & 154 Advisors' Glen Sarvady

Unsubscribe
Unsubscribe
Weekly
 
The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs an ...
  continue reading
 
The American Monetary Association is a non-profit venture funded by The Jason Hartman Foundation that is dedicated to educating people about the practical effects of monetary policy and government actions on inflation, deflation and freedom. Our goal is to help people prosper in the midst of uncertain economic times. The American Monetary Association believes that a new and innovative understanding of wealth, value, business and investment is necessary to thrive in the new reality of big gov ...
  continue reading
 
Artwork

1
Smart Money

Gulf & Fraser

Unsubscribe
Unsubscribe
Monthly
 
Gulf & Fraser provides our credit union members with a full range of personal and business banking, investment, and insurance solutions. For over 80 years we have been committed to empowering our communities through local collaboration, financial wellness education, and reliable advice and service. We’re Gulf & Fraser and we’re here to Power your possible. Learn more at gulfandfraser.com. Hosted on Acast. See acast.com/privacy for more information.
  continue reading
 
Artwork

1
Welcome Project

Welcome Project at Valparaiso University

Unsubscribe
Unsubscribe
Monthly+
 
Collecting stories to make a difference. These first-person stories are part of the Welcome Project, an audio and video collection at Valparaiso University. Visit us as welcomeproject.valpo.edu.
  continue reading
 
Artwork
 
One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The latest season, FinTech Fuse, brought to you by the powerhouse trio, Theodora Lau, Barb MacLean, and Stephanie Foster, continues the tradition of telling stories that matter. We speak to startup founders, investors, industry players, thought leaders ...
  continue reading
 
Tearsheet is news, opinion, and analysis on the business of finance. Candid conversations with senior executives, fintech entrepreneurs, investors, industry experts -- all weigh in on the trends impacting the industry and the disruptive impact technology is having on the business. Where social media, technology and finance intersect.
  continue reading
 
Welcome to The Biotech Startups Podcast by Excedr. Join us as we speak with first-time founders, experienced scientists, long-time company operators, serial entrepreneurs, and biotech investors about the challenges and triumphs of running a biotech startup. Gain actionable insight into navigating the ever-changing life sciences industry in each episode as we explore the business of science, from pre-seed to IPO. With your host, Jon Chee.
  continue reading
 
The Rice Report is just a guy in a hoodie talking about macro economics, geopolitics, and current state of the country. He takes a deep dive into the latest market updates, covers commodities, the GDP, inflation, and much more.
  continue reading
 
Loading …
show series
 
This episode of Samantha Shares presents an audio version of NCUA Chairman Todd Harper's written testimony before the Senate Banking, Housing, and Urban Affairs Committee. The testimony covers the performance and challenges of the credit union system in 2023, including mixed outcomes due to market competition and rising interest rates, financial st…
  continue reading
 
Our jobs are changing, our lives our changing. Change is hard. Everyone is talking about the rapidly changing technology like AI and Crypto, but are we talking about how do we mentally prepare ourselves and our team for change? We bring on Amazon bestselling author, CUNA "Credit Union Rockstar" and CU Times "Under 40 Trailblazer," James Robert Lay,…
  continue reading
 
As a podcast listener, you can redeem exclusive discounts with a growing list of biotech vendors and get $500 off your first equipment lease by using promo code “TBSP” on https://www.excedr.com/rewards. Part 1 of 3. My guest for this week’s episode is Grant Aarons, Co-Founder and CEO of FabricNano, a London-based biotech whose mission is to transfo…
  continue reading
 
https://www.linkedin.com/in/michaelmbell/ https://www.honigman.com/ In this episode of With Flying Colors, host Mark Treichel is joined by Mike Bell of Honigman to discuss current trends in credit union acquisitions and strategies for achieving success with the National Credit Union Administration (NCUA). They cover a wide range of topics, includin…
  continue reading
 
In this episode, Meredith Olmstead, CEO of FI GROW Solutions, and Kristin Mock, an inbound marketing strategist at the company, explore real-world challenges and solutions in data management for digital marketing. They discuss a specific incident involving data upload errors at a financial institution and provide practical advice for avoiding simil…
  continue reading
 
In this episode of The Rice Report, I take a look at debt. I tackle credit card debt, government debt, mortgage rates rising, auto loans, and other forms of debt that are working to conquer us as a nation. An improvement is going to take some time, it will not happen overnight after the 2024 election, so be prepared. #taxes #debt #globalextortion #…
  continue reading
 
It's part 2 of our conversation with Sean O'Toole as we talk about the evolving real estate market. Also, don't miss our interactive Zoom meetings with tax expert and Rich Dad Author Tom Wheelwright this second Wednesday of the month. Register at https://www.jasonhartman.com/Wednesday for valuable insights and personalized Q&A sessions. Jason Hartm…
  continue reading
 
As a podcast listener, you can redeem exclusive discounts with a growing list of biotech vendors and get $500 off your first equipment lease by using promo code “TBSP” on https://www.excedr.com/rewards. Part 2 of 3. My guest for this week’s episode is Grant Aarons, Co-Founder and CEO of FabricNano, a London-based biotech whose mission is to transfo…
  continue reading
 
In this episode of The Sound of Economics, Yuyun Zhan talks to Bruegel Senior fellow Alicia García-Herrero and President of the European Union Chamber of Commerce in China, Jens Eskelund, about foreign companies doing business and investing in China. They discuss the difficulties of navigating current geopolitical tensions as well as China’s domest…
  continue reading
 
Banking on Fraudology is currently accepting sponsor applications until July 15th. Apply through this form or contact Hailey directly. ------------------- In this episode of Banking on Fraudology, host Hailey Windham engages in a profound conversation with Erin West, a seasoned cybercrime and crypto prosecutor with 25 years of experience as a distr…
  continue reading
 
USC Code 18, Chapter 29, Section 611 - Voting by Aliens (Non-Citizens) This federal law states it is not unlawful for any alien to vote in any election if the alien permanently resided in the United States prior to attaining the age of 16 and the alien reasonably believed at the time of voting that he or she was a citizen of the United States. Ther…
  continue reading
 
Glen speaks with Peter Tapling of PTap Advisory about the mixed signals swirling around US open banking, and Anne Legg assesses credit unions’ readiness for AI. Also- ScarJo haunts OpenAI, and playing SCOTUS Bingo at the CFPB! Links related to this episode: PTap Advisory: https://ptapadvisory.com/ Thrive Strategic Services: https://www.anneleggthri…
  continue reading
 
Banking and fintech are coming together to redefine traditional banking models through Banking as a Service (BaaS). Virginia Heyburn is joined by Joe Dugan, Strategic Advisor at Engage fi, on the latest episode of the Fintech Unleashed Podcast to explore the exciting topic of BaaS. They discuss the opportunities, challenges, regulation concerns and…
  continue reading
 
In this episode, we sit down with PJ Wharton, President and CEO of Yampa Valley Bank, who shares his incredible journey from his early days in Pennsylvania to leading a top community bank in Steamboat Springs, Colorado. PJ delves into the importance of community, the value of people in the banking sector, and how he navigated his initial days as CE…
  continue reading
 
In the fast-paced world of FinTech, navigating regulatory landscapes requires a keen understanding of evolving standards and proactive collaboration. Listen as we explore insights from a recent Risk Intel episode featuring Phil Goldfeder, CEO of the American Fintech Council, and Ed Vincent, CEO of SRA Watchtower as they discuss regulations around t…
  continue reading
 
Welcome to the Tearsheet Podcast, where we explore financial services together with an eye on technology, innovation, emerging models, and changing expectations. I’m Tearsheet’s editor in chief, Zack Miller.Today I'm joined by Luke Voiles, CEO of Pipe, a high profile revenue-based lender that’s evolving into a platform – we’ll talk a lot about this…
  continue reading
 
Jason welcomes Sean O'Toole from Property Radar who will talk about the current trends in the real estate market, particularly the rise in tapable equity for mortgage holders. Jason clarified that this trend is not a threat but an opportunity for investors, contrasting it with the risky lending practices that led to the 2008 financial crisis. Then …
  continue reading
 
What has changed and hasn’t changed in payments and marketing in the past two decades? What can we do to help more women become visible? In this episode of One Vision — FinTech Fuse! We chat with Kathryn Vazquez Kmiotek — Top 30 Influential Fintech Marketer — on the future of payments and true inclusion. Kathy’s advice? Own your voice and be the dr…
  continue reading
 
Conquering Redlining and Achieving Fair Lending in Credit Unions In this episode of 'With Flying Colors', host Mark Treichel invites Tori Hagerty to discuss the challenges and solutions surrounding redlining in American communities and its impact on fair lending practices. Hagerty, with a background in FDIC examination and the founder of Tuscan Clu…
  continue reading
 
The Soviet Union is one of the most historically significant economies to understand, not only because it was the home to some of the most controversial economic practices ever, not only because it was a nation that altered world politics for the latter half of the entire twentieth century, or because it was home to one of the largest and most rapi…
  continue reading
 
This Flashback Friday is from episode 1062, published last September 26, 2018. Jason Hartman begins this episode on a somber note, talking with Phil in Myrtle Beach about the aftermath of Hurricane Florence. Phil discusses what the status of his neighborhood is, the good deeds being done in the area, and how he expects his tight knit community to p…
  continue reading
 
“Remove the fear and start asking the right questions.” - Bo McDonald Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, President & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and …
  continue reading
 
In this engaging episode of the Digital Banking Podcast, host Josh DeTar spoke with Eric Schurr, Chief Strategy Officer at Sunrise Banks. The conversation began with Schurr drawing an intriguing parallel between his hobby of creating stained glass and strategic planning in banking. He explained how both activities require vision, patience, and adap…
  continue reading
 
Housing finance and affordable housing take center stage on this week’s episode, sponsored by the Council of Federal Home Loan Banks (FHLB). Ryan Donovan, president/CEO at the council, updates listeners on a recent report from the Federal Housing Finance Agency (FHFA) and discusses how FHLBs support mortgage financing, the council’s Affordable Hous…
  continue reading
 
Jason welcomes a seasoned real estate investor, who shares insights on asset protection, property management and more. Come meet, his mom! Diving into estate planning and legal structuring, they emphasize the importance of self-management. Explaining the setup of management companies and property ownership distinctions, Jason also advocates for a h…
  continue reading
 
Banking on Fraudology is currently accepting sponsor applications until July 15th. Apply through this form or contact Hailey directly. In this episode of Banking, host Hailey Windham sits down with fraud fighting legend Frank McKenna. Together, they submerge into the daunting world of lone wolf fraud fighters. Frank shares his eye-opening experienc…
  continue reading
 
In a world of increasing uncertainties, the European Union’s need to protect itself from new shocks is on the rise. Pandemic-related supply disruptions, the energy crisis provoked by Russia’s invasion of Ukraine, and economic coercion coming from China have all shown that the EU needs to do more to prepare itself for what may come. But how should E…
  continue reading
 
Glen chats with Nacha CEO Jane Larimer onsite at the recent Smarter, Faster Payments Conference- which managed to remain forward-looking while celebrating the 50th anniversary of the ACH network. ValidiFI’s Shawn Princell makes a case for the groundswell in Pay By Bank interest, and a resigned disdain for checks seems to permeate the humid Miami Be…
  continue reading
 
Your Personal Bank TM is a financial concept that strategically integrates financial tools from the banking and insurance industries to continue growth on funds even after you access the funds for other purposes. Your Personal Bank TM is a two step process. 1. A high cash value policy is established to maximize cash growth, insured, with guarantees…
  continue reading
 
In the ever-evolving landscape of financial services, risk management stands as a critical pillar safeguarding the integrity and stability of institutions. Recently, the Risk Intel Podcast had the privilege of hosting Debbie Bianucci, the President and CEO of ProSight Financial Association, to delve into key risk management trends in banking. Debbi…
  continue reading
 
In this episode, we dive into the world of community banking with Crystal Dionne, CEO of Primary Bank. With a dynamic transition from a long career in municipal finance to the high stakes of founding and leading a community bank during a tumultuous economic period, Crystal shares her story. From building the bank from the ground up to navigating th…
  continue reading
 
In this episode, Meredith Olmstead, CEO of FI GROW Solutions, and Nida Ajaz, Senior Vice President of Marketing, discuss strategies for integrating marketing and sales within financial institutions. They highlight the importance of Google reviews for enhancing business reputation and SEO, and share effective methods for deepening customer relations…
  continue reading
 
Hello, this is Samantha Shares. This episode covers N C U A’s Board Member Tanya Oatska’s Remarks at Treasury’s Roundtable for Providing Financial Access to Justice-Impacted Individuals The following is an audio version of those remarks. This podcast is educational and is not legal advice. We are sponsored by Credit Union Exam Solutions Incorporate…
  continue reading
 
Welcome to another episode of The Tearsheet Podcast, where we explore financial services together with an eye on technology, innovation, emerging models, and changing expectations. I’m Tearsheet’s editor in chief, Zack MillerBanks and other FIs continue to look for higher engagement with their customers. Logging into an account and refreshing a bal…
  continue reading
 
Learn about asset protection, entity structuring, and estate planning at jasonheartman.com. Access affordable, genuine attorney consultation starting at $29.97 for three entities. Act before you need it; prepare in advance. Protect your assets effectively with expert guidance. Today Jason welcomes Mauricio Rauld. Mauricio is the founder and CEO of …
  continue reading
 
Loading …

Quick Reference Guide