show episodes
 
It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
 
A weekly show hosted by Reilly Anspaugh and Geoffrey James that blends conversation and improv comedy based on the most absurd reviews on the internet. Email YOUR own reviews in to reviewrevueshow@gmail.com, and the hosts will read them on the show!
 
Take a peek behind the hospitality industry curtain with hosts Jeff Burkhart (Marin IJ’s Barfly) and Kevin Blum (editor for the Marin County entertainment portal: the Marin Dish) as they are joined by industry professionals (chefs, bartenders and restaurateurs), and the media professionals who cover them (columnists, editors, influencers).Live, learn, and laugh your way through each episode.
 
Created in partnership with Yelp for Restaurants, Restaurant Marketing School provides daily marketing tips, tricks and tools, giving restaurateurs the tools they need to communicate with their existing customers and reach an entirely new customer base. Hosted by Michelin-rated restaurateur Josh Kopel, RMS brings a fresh perspective to traditional marketing in the hospitality space. Each episode is only 4-7 minutes, providing bite sized, actionable information that listeners can implement in ...
 
Every week, Brent and Matt peruse reviews from across the internet, on everything from products and services, to hotels and restaurants, found everywhere from Amazon to Google to Yelp. Then they explore the ridiculous realities of those reviewers, explaining the inexplicable and finding the insane in that mundane task of writing an internet review. These two plus you makes it a party; will you join? New episodes coming your way every TuesdayReviewsday! Jump in on any episode that strikes you ...
 
Veteran waitresses clap back in a new weekly comedy podcast where nothing's off the table other than the 15 percent tip we just stuffed into our apron. Hosted by Brooke Van Poppelen & Andrea Wallace, the two use their combined 30 plus years of servitude, extensive careers in comedy (while waiting tables), and disdain for entitled Yelp culture to dish about the career that everyone should experience to be a decent human being. Side Work Podcast combines current events, trends in the service i ...
 
Coming to grips with over 100,000 restaurants shuttered...It's time to fix what's broken. Created in partnership with Yelp for Restaurants, FULL COMP is a weekly show exploring the past & future of the hospitality industry. Provocative & actionable, the show aims to ask the tough questions, supplying listeners with the tools & resources needed to thrive post-pandemic. The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals & ...
 
Events, Service and Yelp-Oh MY! Serioulsy trying is Jenna Hawes and Dawn Alexander. This duo gives fun, straight forward insight to the places you dine at or work at. They review events and pick apart yelp reviews while enjoying some drinks and laughs with a special guest bi-weekly. Please join us! Subscribe and Support. We're here to help you avoid being 86'd
 
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Stiffed

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Stiffed

Straw Hut Media

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The service industry. Sometimes it's pretty, most of the time it's not. This is Stiffed. Think of it as your reverse Yelp, where we bring you stories of humor, and horror, from the service industry. From Straw Hut Media .
 
Keith Rabois is a General Partner at Founders Fund. He's been a professional investor for the last seven years at Khosla Ventures and Founders Fund. Before that he spent thirteen years leading organizations such as PayPal, LinkedIn, and Square. He's served on the board of directors from inception to IPO of Yelp and Zoom. He's also an angel investor in Airbnb, Lyft, and other companies.
 
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Customer DISservice

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Customer DISservice

Jay Skowron / HospitalityDefender

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Navigating Customer Satisfaction in the Online Age - With Jay Skowron of HospitalityDefender. A weekly discussion of all things hospitality for restaurants, hotels, and other small business interested in wowing their guests. Learn about online reviews, customer service best practices, digital marketing, and more!
 
I'm the leader of the server revolution and your host of The Bitter Bistro. I've worked in the service industry for an eternity and I know one thing is for certain... customers have lost their frickin' minds! I am taking the power back from them and putting it back where it belongs, in the hands of the servers and bartenders.
 
A weekly tech video blog on the latest in technology and how it affects you as a consumer. iPhones. iTunes. Apple. Social media. 3G. 4G. Netflix. Roku. Microsoft. Google. Start-ups. Beta. CES. Angry Birds. SoundHound. Yelp. Life made practical - version 1.0. Just to name a few of the tech trends, topics, and teasers we’ll be covering during our regular video chats on TheBIT.TV. Please visit our website at www.TheBIT.TV for more info.
 
Welcome to Reputation Ignition Podcast. We discuss everything you need to know about building an amazing 5-Star reputation online. Learn how to leverage local review sites to grow your local small business easily and organically. Stop living in fear of Yelp, Google, and Facebook. Take control and empower your customers to do the heavy lifting for you. You'll be amazed at the transformation that will take place in your business from implementing these simple but powerful insights into your bu ...
 
Womaning is a talk show hosted by Lauren Adams and Caitlin Bitzegaio. It's a talk show for women who Yelp "quiet wine bar where I won't get hit on." It's a talk show for women who are constantly asking themselves "What's under Sia's wig and should I be wearing one?" It's a talk show for women who spend $300 on baby gifts for friends and then haggle the price of a can of beer. It's a talk show for women who are Womaning or at least trying.
 
touch point is a podcast dedicated to discussions on digital marketing and online patient engagement strategies for hospitals, health systems, and physicians' practices. In each episode, hosts Reed Smith and Chris Boyer dive deep into a variety of topics on the digital tools, solutions, strategies, and processes that are impacting the healthcare industry today.
 
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How To MARKET YOU & YOUR BUSINESS

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How To MARKET YOU & YOUR BUSINESS

Paul G. Walmsley, Sales and Marketing Expert and Best Selling Author

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Learn the latest cutting edge marketing strategies and discover how to market you and your business. We discuss traffic and lead generation, conversion of the traffic and leads into prospects and then into repeat customers! Learn how best to use social media, overcome call reluctance, know exactly what to say and deal with rejection when using the telephone in your business.
 
Need a good laugh about absolutely NOTHING??..Meet comedians Mckenton, Ayye Pap and their good friend Sassy Leesh! From the DMV (DC, MD, VA) to Los Angeles California, the trio is following their dreams and when they're not making viral videos, they gather together for hilarious conversations on everything from sex and relationships to veganism and Yelp reviews. Turn up and subscribe to the Podcast About Nothing!
 
Urban couple Papp & Chich are your typical starving artists. Both confined by the tyrannical rule of their mother's homes, the only escapes are the dinner and movie dates they go on between shifts at their shitty restaurant jobs. "So PC" is a weekly couples therapy rehashing of the good, the bad and the shlocked adventures of Chich & Papp. Movie reviews that feature in-depth character breakdowns, entertaining statistics and the most epic tangential facts and discussions. Restaurant reviews m ...
 
Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation. Expect honesty, comedy, and insight into the world of hospitality and its customers. Katherine Sprung, a 5 year business owner in the food industry, with 4 additional years of hospitality experience, working in restaurants and bars, invites a guest on the show, to go through their Yelp/Google/online reviews, discuss customer int ...
 
In a world where dreams become reality and the workingman lives for the weekend. Two unlikely heroes will risk it all to find the party of a lifetime. From the city that brought you The Room, comes a new adventure, of hilarious stories and a semi-regulated rating system, Matt Mentele and Betsy Hayes are like an audio yelp. Join our two comedians as they venture out into the city of Los Angeles looking for the greatest night out on the town. Real. Honest. Opinionated. Everything from bar serv ...
 
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show series
 
This week, small business expert Emily Washcovick sits down with Yelp social media manager Lara Betthauser for some frank talk about using your social media pages effectively, and how to get over the scary idea of video content by using existing resources — your employees.By Entrepreneur Network Podcast
 
More people bitching they didn't get their way including a business that was closed but stayed open for a mad customer and he wound up giving them a one star yelp review for being out of french fries! Join Jim's Patreon for 3 extra podcasts for a week for $5 a month at patreon.com/jimflorentine. Check out Jim performing live in Milwaukee, Tampa, Or…
 
Have you seen the “Yelp Elite” badge on profiles on Yelp or encountered community managers in your city, but felt unsure about what their roles are in the business community? Emily sits down with Gabi and Aimee—two Yelp employees who got their start as community managers—to discuss the importance of community and explain the inner workings of local…
 
This week, we spoke to labor reporter Kim Kelly about the wave of union organizing at places like Amazon and Starbucks. In light of that, let's revisit our conversation with Talia Jane, who made headlines back in 2016 for asking her company Yelp to pay workers a living wage. After Talia Jane called out Yelp for failing to pay a living wage, she bec…
 
Brenna goes behind the scenes of the exclusive group of online reviewers that may have more influence over where you eat than you know! Jordan discloses that he happens to be one of these influencers, sort of. This week's drinking game: The office is mentioned - take 1 drink Brenna names a sexually suggestive event - finish your drink Do you have a…
 
Sweet Baby Ray’s is a household name. But even a world-famous brand has room to grow on social media. Listen to this interview with Duce Raymond of Sweet Baby Ray’s BBQ Catering to learn about making TikToks, going viral, and getting a shoutout from Mark Zuckerberg. LET US KNOW WHAT YOU LEARNED on Restaurant Influencers. Try POPMENU Answering and S…
 
Ready for the 'roo? I don't think you are, you don't know the rules yet! That's right, all the best parties start with RULES. A party can't rule without rules! Tell me what to do and I am having a good time, officially. You can't leave me to my own devices, there will only be suffering, and there's no suffering at parties. Today's topics include de…
 
In this episode, Josh Kopel and Kyle Inserra discuss content creation ideas around your team and your community. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help r…
 
Brandie Posey, Host of Lady to Lady on Exactly Right Network joins us to discuss crab pretzels, Chili's Rita Robot, and getting sat with a 91-top in today's latest episode of Side Work Podcast! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
 
today we sit down with co-founder Aman Narang to discuss the ups and downs of servicing the service industry. If they were able to predict the future before, are they able to do it again? For more on Toast visit https://pos.toasttab.com ____________________________________________________________ Full Comp brought to you by Yelp for Restaurants: In…
 
In this episode Josh Kopel and Kyle Inserra discuss best practices for text marketing campaigns. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do …
 
In the 4th installment of the January 6 hearings, we heard from Ruby and Shay Freemen, election workers in Georgia. Trump and his allies (including a Kanye West “associate” ) baselessly accused them of vote tampering in the presidential election. Their testimony is a heartbreaking reminder of the human cost of disinformation, conspiracy theories, a…
 
Co-star Aaron Jennings (Grand Crew) and Nicole discuss grade school romances, talking finances with your partner, the benefits of dating an older man, and that iconic Oscar #slap. Aaron shares a wild date story involving a stalking ex-boyfriend, a gang member, and a gun. Plus, Nicole's crazy neighbor pays her a visit at 3:00AM. For more Aaron Jenni…
 
In this episode Josh Kopel and Kyle Inserra discuss tactics, tools and strategies to weaponize the data your restaurant is receiving on a regular basis. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants…
 
Have you seen the “Yelp Elite” badge on profiles on Yelp or encountered community managers in your city, but felt unsure about what their roles are in the business community? Emily sits down with Gabi and Aimee—two Yelp employees who got their start as community managers—to discuss the importance of community and explain the inner workings of local…
 
Hall of Famer Calvin Johnson Jr (aka Megatron played wide receiver for 9 illustrious years on the Detroit Lions. Now he’s embarked onon a new journey as a cannabis executive. Johnson is co-founder, along with Detroit Lions teammate Rob Sims, of Primitiv, a Michigan-based cannabis company that offers cannabis-based products, a branded line of merch,…
 
This week we are joined by Hope Giselle, The Naked Trumpeter and LekuroKami, to talk how many times a week they would like to have sex, making the sex completely about your partner, what to do when your partner is horny but you aren't, and then we ask what the community wants us to do with black cisgender hetero men that havent done "the work"...th…
 
In this episode Josh Kopel and Kyle Inserra discuss content creation through the lens of viewer and what they want to get out of your social media account. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaura…
 
Marketing and communications are sometimes considered the cornerstone of any business plan. However, for hospitals and health systems, often these disciplines are often treated as separate and distinct. In this episode, hosts Chris Boyer and Reed Smith discuss the differences (or similarities) between marketing and communications. They are joined b…
 
The Queens rate and review Amal S's UPDATED 1 Star Yelp Review for swanky NYC restaurant Eleven Madison Park. IT'S CHELSEY'S BIRTHDAY!!!!!!!! Trey is impersonated in a BAD way, Chelsey isn't getting that burn and she WANTS IT, and the Queens have trouble with phrases concerning lids...multiple times. (1:31) Chelsey is the Birthday Bitch! (04:59) Lo…
 
Jordan "double clicks" into the exciting world of Excel e-Sports. Brenna hails Excel as the backbone of our society. This week's drinking game: The word "Excel" is said - take 1 drink Brenna starts another legendary rant against a billionaire - finish your drink Do you have an obscure subculture we should know about, or just want to ask us a questi…
 
Michael E. Kassan is the founder and CEO of MediaLink, a leading strategic advisory firm. Described as the “ultimate power broker,” he is a trusted advisor on speed dial with every major executive in the media, marketing, entertainment and technology C-Suite. They seek his insights and instruction for solving their most complex business challenges.…
 
We already know our media can be terrible, especially for people who are already marginalized. Danielle Moodie is using technology to change that. Listen to Woke AF: https://www.dcpofficial.com/woke-af Follow Danielle Moodie: https://twitter.com/DeeTwoCents Join our newsletter: Tangoti.com/newsletter Want to support the show? (thank you!) Subscribe…
 
In this episode Josh Kopel and Kyle Inserra discuss the discipline needed to adopt a marketing-first perspective. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help …
 
In this episode Josh Kopel is sitting down with Ryan Wilson, the great grandson of the founder and current CEO of Lawry's Restaurants to talk about how a dynamic business model created a generational company. For more on Lawry's visit https://www.lawrysonline.com ____________________________________________________________ Full Comp brought to you …
 
When co-founding Popmenu, CEO Brendan Sweeney knew they would do things differently. The first rules? No corporate bullshit or egos. Listen to this interview to learn about building a positive user experience for customers, and the importance of answers. LET US KNOW WHAT YOU LEARNED on Restaurant Influencers, presented by Toast. Try out POPMENU and…
 
Grit is a thing that bubbles up from deep down inside you, or so they say. Who are they? A bunch of idiots, grit is gritty like sand. If you see sand bubbling you better 86 yourself out of that bad boy cause shit is getting weird, my guy. Today's topics include landscaping frogs, exchanges of good and services, a slurry of triumph, a subtle descent…
 
In this episode Josh Kopel introduces Season 13th co-host Kyle Inserra. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. W…
 
Before you send your next email, listen to this! Jason opens his inbox and reads some of the worst pitches he's received, and then he and Money Rehab podcast host Nicole Lapin discuss how they could have been improved. This is a rebroadcast of an episode of Money Rehab, which you can find on the iHeartMedia app or wherever you get podcasts.…
 
California has to cram for an exam, Hilton is training servers to be professional portrait takers for customers, maternity leave is a mess for service workers and then we speak with "The Gooch" aka, Chef Ty Hess based out of Salt Lake City, Utah! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/priv…
 
Whew! This episode was alot 😩! We invited pleasure enthusiast Sage The Flame, and podcasters Funsize T and Iamemez from the Empty Thoughts Podcast to talk the most inappropriate places they've had sex, women's fascination with getting head from guys and never actually having intercourse, what foreplay looks like to them and how important it is...or…
 
Do you ever walk into a restaurant and it just makes sense? The lighting, the design, the floor plan, the sound, the food and the service. It tells a complete story. I'd argue it's easier said than done to achieve that level of harmony. It's takes an expert eye and operational experience to pull it off and the team over at Studio UNLTD as built a r…
 
Co-star Grasie Mercedes (Grand Crew, Access Hollywood) reflects on her 14-year relationship and the breakthrough she had in therapy which led to her divorce. They also discuss getting back into the dating scene at a later age, why white men love drinking milk, and what it means to Afro-Latina. Plus, Nicole shares her rave review for a Broadway show…
 
Nola Bliss Massage Therapy starts making its clients more comfortable before they walk in the door with user-friendly online booking. Once they’re inside, the client-forward service continues with personalized service, and a staff that reflects the diverse New Orleans neighborhood. Tune in to hear what keeps reviewer Swati coming back, and how owne…
 
Ketamine has been shown to treat depression, PTSD, and anxiety. In recent years, clinics have been popping up in cities across America and Canada. Guest Matt Stang is co-founder and CEO of Delic Corp, the largest infrastructure of psychedelic wellness clinics in the U.S. Matt started his career as an intern at High Times and rose up the ranks to be…
 
Nola Bliss Massage Therapy starts making its clients more comfortable before they walk in the door with user-friendly online booking. Once they’re inside, the client-forward service continues with personalized service, and a staff that reflects the diverse New Orleans neighborhood. Tune in to hear what keeps reviewer Swati coming back, and how owne…
 
As health systems consider the needs of the modern healthcare consumer and reflect on how their current brand efforts align, it’s always important to understand our audiences. In this episode, hosts Chris Boyer and Reed Smith discuss different audience segmentations. Justin Wartell from Monigle joins to share the latest findings from their 5th Annu…
 
The Queens rate and review an erotic 1 Star Amazon Review for The Mountain Men 3 Wolf Moon Short Sleeve Tee. Trey conquers his breakdown, Chelsey's eyes are tired, and Goldie wants to say hi. The Queens contemplate the significance of classic television hits, discuss hair loss, and aphrodisiacs. (05:04) Lodge a Complaint! (11:46) 3 Wolf Tee Review …
 
Wendy Lund is the chief communications officer of Organon. Organon is a global health care company dedicated to making a world of difference for women, their families and the communities they care for. Wendy is responsible for establishing and overseeing global communications and related advocacy. Throughout her career, Wendy has maintained a focus…
 
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