Best Chantal Roberts Podcasts (2024)

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Episode #49 - From Army Investigator to Insurance Expert: Insights from Barry Zalma 56:06

3h ago56:06

56:06

Send us a text In this episode, Chantal Roberts and William Auten welcome Barry Zalma, a seasoned insurance industry professional with over 56 years of experience. The trio discusses the changing role of insurance adjusters, their relationship with policyholders, and the current challenges faced by the industry. Barry shares his journey from a mili…

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Episode #48 - Balancing Obligations: The Art of Ethical Claims Handling 53:43

14d ago53:43

53:43

Send us a text In this episode of The Art of Adjusting®, hosts Chantal and William dive deep into the duties and responsibilities that insurance carriers have towards third-party claimants. They explore the fine line between contractual and moral obligations, emphasizing the importance of maintaining goodwill and treating claimants with respect to …

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The challenges and opportunities of rebranding, with Leah Glass, VP, Global Marketing at Convera 29:51

21d ago29:51

29:51

Send us a text Shameer sat down with Leah Glass, VP of Global Marketing @ Convera, to talk about how to navigate a rebrand. Before becoming Convera, the company was part of Western Union Business Solutions, a lesser-known division dedicated to b2b payments. Leah was first introduced to payments and fintech in her prior role at Amazon. At Convera, s…

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The value of communications in driving business growth, with Valentina Kristensen, Corporate Affairs Director at OakNorth 46:33

28d ago46:33

46:33

Send us a text Valentina Kristensen, Corporate Affairs Director at OakNorth, talked about the value of communications in driving business growth in fintech. OakNorth was founded by entrepreneurs for entrepreneurs who had bad experiences trying to secure a loan for their company. The company has lent over 10 billion pounds to businesses across the U…

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Ethics and Professionalism in Claims Handling: Lessons from Quentin Brogdon 50:01

29d ago50:01

50:01

Send us a text In this episode of The Art of Adjusting® Podcast, host Chantal Roberts welcomes Quentin Brogdon, an experienced trial lawyer and former insurance defense attorney, recommended by Nancy Germond. Quentin shares invaluable insights from his extensive career, offering a unique perspective on the relationship between insurers, adjusters, …

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Marketing campaign evolution and embracing change, with Ian Roberts, Marketing Director, Direct Acquisition at Vitality 42:04

1M ago42:04

42:04

Send us a text Ian Roberts, Marketing Director, Direct Acquisition at Vitality, talked about campaign evolution and the importance of embracing change. A customer-led, commercially astute leader with over 25 years in financial services marketing — creating and delivering marketing strategies, propositions, and campaigns — he oversees all direct-to-…

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Building genuinely disruptive products, with Chris Franklin, CMO at VibePay 41:25

1M ago41:25

41:25

Send us a text We had Chris Franklin, VibePay's CMO, talk about how this fintech builds products with the end user in mind. Fresh-faced in the FinTech space, Chris has a background in retail management. Tired of the 16-hour workday schedule, Chris took six months off to backpack in Asia and Australia and returned with a desire to get into Marketing…

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Level Up: Your Guide to Becoming an Expert Adjuster 1:00:38

1M ago1:00:38

1:00:38

Send us a text Join Chantal and William on this episode of The Art of Adjusting® Podcast as they dive deep into the journey of becoming an expert claims adjuster. They break down the career path from novice to seasoned professional, emphasizing the value of experience, continuous learning, and self-education. You'll hear them discuss the importance…

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Adapting to the new Content Marketing landscape with Loïs Mills, Senior Content Lead at Yonder 46:20

2M ago46:20

46:20

Send us a text We had the lovely Loïs Mills, Senior Content Lead at Yonder, chat about the role of content marketing in today’s day and age. Loïs tried the corporate and entrepreneurship life before making her way into the startup life, which she calls “not the straightforward journey.” Currently the Senior Content Lead at Yonder, she aspires to es…

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How to craft authentic brand narratives, with Toni Gregory, Head of Content Marketing at GoCardless 38:45

2M ago38:45

38:45

Send us a text Toni Gregory, Head of Content Marketing at GoCardless, shared some inspiring insights on crafting authentic brand narratives. Toni’s career has been blooming at GoCardless. She rose from Content Marketing Manager to Head of Content Marketing and is currently ensuring all content marketers are aligned while overseeing the brand strate…

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Episode #45 - On Two Wheels: The Insurance Dynamics of E-Bikes 59:27

2M ago59:27

59:27

Send us a text Happy Independence Day! We think you will find this to be an educational episode. William and Chantal discuss several challenging subjects related to motor vehicles and homeowner policies. They explore car classifications, modernizing policies, and the roles of claims adjusters. They analyze how changing policyholder needs and new te…

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Episode #44 - Adjusting to AI: The New Frontier in Claim Management 50:27

2M ago50:27

50:27

Send us a text Hosts Bill and Chantal are joined by special guest Luis Diaz, a thought-provoking entrepreneur with a passion for technology and insurance claims. https://www.linkedin.com/in/luisarturodiaz/ https://www.gobeyondroadmap.com/ In this episode, they explore the transformative impact of artificial intelligence on the insurance claims proc…

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Anton MOBIN - What remains on the tape ?

3M ago

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Programme de Anton Mobin pour webSYNradio : what remains on the tape ?. Invité par Dominique Balaÿ à concOcter une playlist pour WebSYNradio, je décide de revisiter mes expériences réalisées autour du support cassette depuis 2013. En reprenant les modèles, contraintes et concepts de ces expérimentations basiques, voici une heure trente de compositi…

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Episode #43 - Balancing Tech and Touch: The Heart of Claims 54:09

3M ago54:09

54:09

Send us a text In this episode, Bill and Chantal explore the human element in claims adjusting. They discuss the importance of empathy, effective communication, and cultural sensitivity in the profession. Bill shares personal stories that highlight the need for adjusters to remember that for many claimants, this is their first and only experience w…

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Episode #42 - The Navigation of Litigation: The Adjuster's Role and Challenges 53:47

3M ago53:47

53:47

Send us a text In this episode, William and Chantal explore the world of litigation and its impact on claims professionals. They discuss the role of adjusters in the litigation process, the importance of effective communication with clients, and the unique challenges faced by elderly individuals on Medicare when filing claims. The episode also cove…

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Episode #41 - Deciphering Damages: A Comprehensive Guide to Claim Settlements 43:38

4M ago43:38

43:38

Send us a text Welcome to Episode #41 of "The Art of Adjusting® Podcast" - your go-to resource for expert insights and practical tips on navigating the world of claims adjustment. In this episode, join hosts William Auten and Chantal Roberts as they discuss the challenges of assessing damages in insurance claims. To read more on the topic of determ…

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Episode #40 - Unpacking Negligence - Key Concepts in Liability and Insurance Claims 49:50

4M ago49:50

49:50

Send us a text Join William Auten and Chantal Roberts in this insightful episode of The Art of Adjusting® Podcast as they examine key legal concepts of negligence in the insurance industry. This episode explores topics such as negligence per se, premises liability involving trespassers, licensees, and invitees, along with the principles of strict l…

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Carl STONE - Kamiya Bar + guests

4M ago

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Podcast de Carl Stone pour websynradio : Aux alentours du Kamya bar, Carl Stone convoque pour ce programme original webSYNradio tout un ensemble d'oeuvres (Ros Bobos, Annie Gosflield, David Toop, Tanner Menard, Joseph Hammer, Ben Neill, Roger Kleier, Saunter Chihei Hatakeyama, Yann Novak, Robert Crouch, Chas Smith, Sawako, Richard Lainhart, et des …

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Episode #39 - Policy and Practice: Depreciation of Labor 58:01

5M ago58:01

58:01

Send us a Text Message. Exploring Depreciation of Labor and Materials In this episode of The Art of Adjusting® Podcast, William Auten and Chantal Roberts navigate the complexities of depreciation in insurance claims, focusing on labor and materials. They kick off with an examination of depreciation, from wear and tear to obsolescence, highlighted b…

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Episode #38 - Rising Tides, Rising Challenges: Beyond the Floodline 50:45

5M ago50:45

50:45

Send us a text In this episode of The Art of Adjusting® Podcast, Chantal Roberts and William Auten dive deep into the complexities surrounding water damage, storm surges, and their implications on insurance policies. They shed light on the critical role of flood-certified adjusters and the nuanced limitations within flood policies, especially in th…

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DAVID FENECH - Monks to Monk

5M ago

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Podcast de DAVID FENECH pour webSYNradio. Avec des morceaux de The Monks, Andew Liles + Jean Hervé Péron, Glaxo Babies, Renaldo and the Loaf, Felix Kubin, Fritz Muller, Iggy + The Stooges, H.N.A.S, Volcano the Bear, Nervous Norvus, Jac Berrocal + David Fenech + Ghédalia Tazartès, Connan Mockasin, Brigitte Fontaine, Colin Stetson, Jr + His Soulettes…

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How to Scale Fintech Products for Explosive Growth, with Ishita Sinha, Senior Growth Marketing Manager at Upgrade, Inc. 29:26

6M ago29:26

29:26

Send us a text Ishita Sinha, Senior Growth Marketing Manager at Upgrade, Inc., shared her user acquisition secrets for scaling fintech products and achieving growth. Before moving to FinTech, Ishita was in EdTech, teaching Google Ads for Beginners at the Coursera Project Network, where she reached 110K+ learners. A marketer with deep consumer empat…

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Episode #37: Clarity in Contracts: A Claims Adjuster's Guide 1:08:15

6M ago1:08:15

1:08:15

Send us a text Chantal Roberts and William Auten unpack the complexities of insurance contracts and the vital role of claims adjusters. Their discussion spans crucial topics from the skills required to understand insurance policies, the implications of 'hold harmless' agreements in leases, to the intricacies of additional insured status and insurer…

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How to Develop High-Quality Content Your Audience Loves, with Sheridan New, Brand Content Lead at Chip 29:52

6M ago29:52

29:52

Send us a text Sheridan New, Brand Content Lead at Chip, talked about captivating and engaging your audience with the right content. Sheridan has always had a strong affliction for words, collecting an abundance of diaries, magazines and notebooks since she was a kid. After working at a boutique marketing agency in Australia, she made the 19-hour j…

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How to Run Fintech PR Activity Like a Pro, with Chantal Swainston, Fintech PR Consultant & Founder of The Heard 31:36

6M ago31:36

31:36

Send us a text Chantal Swainston is an independent Fintech PR consultant and Founder of The Heard—an award-winning spokesperson index for women and non-binary people in Fintech who want to get into public speaking. From introducing brands to new regions, launching new products in open banking and investments, and tackling corporate issues and reput…

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Episode #36: From Ancient Egyptians to Modern Claims: The Leap Year Impact on Insurance 42:25

6M ago42:25

42:25

Send us a text In this episode of "The Art of Adjusting® Podcast," hosts Chantal and William discuss the intersection of history, legal intricacies, and the dynamic world of insurance claims. They take a journey from the ancient Egyptian invention of leap years to the details that define modern insurance policies, focusing on the important aspects …

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Experimentation: A Playbook for High-Performing Fintech Campaigns, with Tierney Cowap, Growth Campaigns Manager at Monzo 46:35

6M ago46:35

46:35

Send us a Text Message. Tierney Cowap, Growth Campaigns Manager at Monzo, shares her knowledge on campaign experimentation in fintech in the latest episode of The Fintech Marketers and Leaders podcast. With previous experience in PR and digital publishing, Tierney has led multi-channel marketing strategies for influential global publishers, includi…

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How to innovate and thrive in Fintech using AI, with Paul Jarratt, Vice President of Marketing Communications and Sales Enablement at Onfido 32:17

7M ago32:17

32:17

Send us a text We had the pleasure of speaking to Paul Jarratt, Vice President of Marketing Communications and Sales Enablement at Onfido, about how AI helps fintechs innovate and stay ahead of the competition. With an impressive 20-year career in marketing, Paul has worked across a broad range of industries, from AI and fintech to mobile operating…

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Episode #35 - Navigating AI and Cybersecurity Threats in Insurance Claims 50:25

7M ago50:25

50:25

Send us a text In this episode we discuss the complex intersection of artificial intelligence (AI), deepfake technology, and cybersecurity within the insurance claims handling process. Our distinguished panel, including Chantal Roberts, William Auten, and Sean C. Griffin, addresses the escalating threat of voice impersonation and email scams powere…

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How to Rebrand for Fintech Growth, with Raquel Soares, Director of Marketing and Communications Edenred Payment Solutions 34:35

7M ago34:35

34:35

Send us a text Raquel Soares, Director of Marketing and Communications Edenred Payment Solutions, talked about all things rebranding for fintech growth. With over a decade in marketing, initially working for Philips, Raquel transitioned to fintech at GoCardless before becoming Head of Marketing at Edenred Payment Solutions. Now, Raquel drives brand…

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Richard PINHAS - track Inédit

6M ago

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Podcast de Richard Pinhas pour webSYNradio. Track inédit enregistré en studio entre Paris et Tokyo, mixé à Paris, en étroite collaboration avec Oren Ambarchi. Gift from Richard, including a lot of Friends like Joe TALIA, Oren AMBARCHI, William WINANT.http://synradio.fr/richard-pinhas-un-inedit/By RICHARD PINHAS

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How to build a human-centric FinTech brand, with Ariana Sverdlik, Head of Global Brand at SumUp 37:03

7M ago37:03

37:03

Send us a text Ariana Sverdlik, Head of Global Brand at SumUp joined Shameer on an inspiring chat about creating and growing a human-centric FinTech brand. From big brands with small budgets to small brands with big dreams, Ariana has built communities and campaigns for Disney, Loreal and many others. At SumUp, she’s empowering teams globally to un…

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Anniversaire : les 20 ans du label CRÓNICA

7M ago

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Podcast du label Crónica. Pour le vingtième anniversaire du label portugais Crónica, qui s’est imposé comme une "plateforme majeure pour tout ce qui concerne les productions à la limite du conceptuel" (Coda), ses deux initiateurs Miguel Carvalhais et Pedro Tudela ont produit un programme de 3 heures, revisitant chacun des 200 titres du catalogue. h…

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Episode #34: Treat Yo-self 39:58

7M ago39:58

39:58

Send us a text In this episode of The Art of Adjusting® podcast, Chantal Roberts and William Auten dive into a topic that doesn't get enough attention in the insurance adjusting world: mental health. They're joined by Brandon Cabrera, and together, they shine a light on the stress that comes with the job and share some smart ways to take care of yo…

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How to Unleash Your Fintech’s Creative Edge, with Harshil Varsani, Head of Creative at TotallyMoney 32:25

7M ago32:25

32:25

Send us a text Harshil Varsani, Head of Creative at TotallyMoney, talked today about the role of creativity in fintechs. A master of all things creative, Harshil worked across various industries and roles, from international corporations to agencies and startups. As the Head of Creative at TotallyMoney, he looks after a diverse, integrated team of …

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How to make community building work for your fintech with Henry Barton, Head of Community and Brand at Uncapped 36:41

7M ago36:41

36:41

Send us a text Henry Barton, Head of Community and Brand at Uncapped, came in to talk about the importance of setting the right foundation for building loyal communities. Henry studied archaeology long before getting into finance, hoping to be the next Indiana Jones. When that didn’t work out, he moved to London, where we held roles from sales to p…

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Episode #33 - Mastering Statement Taking in Claims Adjusting 55:41

8M ago55:41

55:41

Send us a text In this episode, Bill and Chantal explore the critical skill of statement taking in claims adjusting, highlighting its importance in both 1st party property losses and 3rd party liability claims. Learn more about our services at Auten Claims and gain insights from CMR Consulting by visiting CMR Consulting. Additionally, don't miss ou…

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Cristian Vogel : Third Space Requiems (inédit)

7M ago

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Podcast de Cristian Vogel pour websynradio : Third Space Requiems (inédit).“Third Space Requiems” est une trilogie électroacoustique de Cristián Vogel, composée dans les dernières heures de 2023 à la lumière d’événements qui ont profondément marqué son histoire sur un plan intime ou plus universel : Levitationism (0->6'30). Story In Blood (6'30->14…

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Episode #32 - Beyond Bad Faith: Mastering Claims with the Unfair Practices Act 43:05

8M ago43:05

43:05

Send us a text Welcome to The Art of Adjusting® Podcast where our hosts Chantal and William dive into insurance claims and legal challenges. In this episode, we’ll discuss the nuances and complexities that insurance adjusters face, especially concerning bad faith lawsuits and adhering to the Unfair Claims Practices Act. Learn more about our service…

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Caroline BERGVALL - Voices with texts. Voix à textes.

8M ago

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Podcast de Caroline Bergvall pour websynradio : VOICES WITH TEXTS... Morceaux et textes par des poètes et musiciens, solo ou en collaboration. Avec les voix et les sons de Lee Ann Brown, Tom Phillips & Gavin Bryars, Sawako Nakayasu, Ida Börjel & Mathias Kristerson, Caroline Bergvall & Adam Parkinson, Fred Frith, Pauline Oliveros & John Giorno, Char…

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Episode #31 - Holiday Law - Unwrapping Santa's Legal Challenges with Donna Meehan 28:21

9M ago28:21

28:21

Send us a text In this holiday episode of our podcast, we undertake fascinating discussion on legal matters with a sprinkle of holiday whimsy. Join our hosts, Chantal and William, as they navigate the world of closed captioning before welcoming a special guest, Donna Meehan, a distinguished partner at Cosmich, Simmons & Brown, PLLC in Jackson, Miss…

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Sally ANN McINTYRE - websynradio show

9M ago

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Programme de SALLY ANN McINTYRE pour webSYNradio : disques pour une ile deserte. Avec des oeuvres et des sons de Janek Schaefer, Vito Acconci, John Cage, Erik Satie, Margaret Leng Tan, William S. Burroughs, Louise Lawler, Alvin Curran, Gavin Bryars, Laurie Anderson, Yoko Ono.http://synradio.fr/sally-ann-mcintyre/…

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Episode #30 - From Snark to Synergy - A Guide to Respectful Claims Handling 47:40

9M ago47:40

47:40

Send us a text In Episode 30 of The Art of Adjusting®, Chantal and William explore the relationship between insurance agents and adjusters. This discussion, inspired by a colleague’s email about a conversation between an agent and an adjuster, focuses on essential skills in the insurance industry. Learn more about our services at Auten Claims and g…

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Episode #29 - Stuffing, Stress, and Self-Care: A Claims Adjuster's Thanksgiving 18:24

9M ago18:24

18:24

Send us a text Join us for this heartfelt and insightful podcast episode that discusses the unique experiences of insurance adjusters during the Thanksgiving season. In this special Thanksgiving edition, hosts Bill and Chantal share their personal stories and challenges of working on this family-centric holiday. They explore the balancing act of ma…

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Creating diversity of thought in fintech with Monica Millares, Product Principal at BigPay 42:32

10M ago42:32

42:32

Send us a text In the latest episode of The Fintech Marketers and Leaders podcast, Shameer Sachdev sat down with Monica Millares, Product Principal at BigPay. As a Financial Wellbeing advocate, Monica hosts the "Purpose Driven FinTech" podcast, writes the "Innovating FinTech" newsletter, and mentors young professionals on becoming great FinTech Pro…

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Humanising fintech through video content, with Daniel Yubi, Founder and CEO at Payable 38:19

10M ago38:19

38:19

Send us a text In the latest episode of The Fintech Marketers and Leaders podcast, Shameer Sachdev sat down with Daniel Yubi, Founder and CEO of Payable. Payable is a treasury operations software that helps teams automate financial operations and gain real-time cash visibility from a single dashboard. Daniel is a fintech founder and a Youtube and u…

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Episode #28 - Subrogation Simplified: Navigating Claims and Demands 49:16

10M ago49:16

49:16

Send us a text "Subrogation Simplified" is part of our podcast series designed to foster education and dialogue among professionals across the insurance industry. With a special focus on claim professionals, we aim to explore the various facets of insurance to enlighten, inform, and provoke thoughtful discussions. Learn more about our services at A…

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Gaël SEGALEN - Original Voices in Rhythms

10M ago

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Programme de Gaël Segalen pour webSYNradio : Original Voices in Rhythms. Des pièces mémorables et uniques dialoguent ici les unes avec les autres comme j'aime dans ma pratique inviter les gens à se réunir pour le moment unique d'une rencontre enregistrée, former un duo et inventer de nouvelles formes de langage.Ce mix va d'une mélodie grande ouvert…

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Customer listening as the heart of marketing, with Samantha de Groen, Product Marketing Manager at Bunq 32:09

10M ago32:09

32:09

Send us a text In the latest episode of The Fintech Marketers and Leaders podcast, Shameer Sachdev sat down with Samantha de Groen, Product Marketing Manager at Bunq. Bunq is the second largest challenger bank in Europe on a mission to make life easy for digital nomads by giving them the tools to spend, budget, and invest like a local wherever they…

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Educating customers through social media, with Oliver Mott, Head of Social Media at Starling Bank 39:43

10M ago39:43

39:43

Send us a text In the latest episode of The Fintech Marketers and Leaders podcast, Shameer Sachdev sat down with Oliver Mott, Head of Social Media at Starling Bank. Starling has gone from underdog to top challenger bank in only nine years. We spoke with Oliver about how is his social media team helping Starling make banking better. Oliver talks abo…

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Chantal Roberts Podcasts

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