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Best customer experience expert podcasts we could find (Updated October 2019)
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Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
 
Interviews and perspectives from global customer experience experts
 
Customer Experience Expert and Speaker Tony Johnson will share how to deliver the very best Customer service to your Guests. Tony will interview leaders from best-in-class organizations and share his common sense approach to service excellence. Who's ready to IGNITE YOUR SERVICE PASSION!
 
The InspireCast Business Podcast is your leading source for real interviews and insights with leading customer experience and engagement experts featuring your co-host, Mirza Baig of Quadient.Each series of podcasts will feature a new real-life expert as co-host, so tune-in often to learn from top business leaders on challenges and best practices when it comes to managing your customers and the overall customer experience.#Business#Branding#Marketing
 
Welcome to Nayri Unveiled Podcast! Nayri is personally taking you behind the scenes and unveiling various aspects of the bridal industry! If you’re getting married, a wedding pro just starting out or have been working in the industry for years or perhaps you just want to learn all about weddings, fashion, the bridal business and more this podcast is for you! Nayri is the Wedding Fashion Expert. Given today’s dynamic world, Nayri beautifully leverages technology to create a uniquely unforgett ...
 
Voices of CX is a weekly podcast hosted by Worthix CMO and Editor in Chief of the Voices of CX Blog, Mary Drumond where she interviews top marketers, industry experts, thought leaders, and best-selling authors on how their markets overlap with Customer Experience. Our topics focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revol ...
 
The message is coming loud and clear. Customers want more! More respect, more choice, and more help! And they also want less! Less hassle, fewer procedures, less aggravation. They want a better experience every time they deal with you. Please join us to learn how to deliver that “more” and that "less" to your customers. Each week, trailblazing experts in Customer Experience will share what's new, what's exciting and what you can do to transform how your customers perceive you and your compan ...
 
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variet ...
 
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provid ...
 
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Converge Coffee
Monthly+
 
Converge Coffee connects you with experts who have succeeded or scraped their knees and elbows from lessons learned. You get each speaker's wisdom like you were sitting right across the coffee table. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more 5 How to... or 3 Reasons Why. We dive deeper in the 4 marketing success cores: Messaging, Design, Tech, and ...
 
Conversational technology and patient engagement are two technology trends sweeping through the eight trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.
 
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Experience This!
Monthly+
 
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
 
Scott Adam's Blog
 
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Repeat Customer
Monthly
 
Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused app ...
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
I tell stories and ask thought leaders about how they create a Domino Experience for customers and employees so you can build trust and increase conversions.
 
Welcome to The Content Experience Show! Content experience is the new content marketing. It’s not only about reaching our audiences where they are, but engaging them with a personalized experience of meaningful, useful content that they’ll take with them over time. The guests on the Content Experience Show share strategies, tips, and real-world examples of how they’re taking their content marketing to the next level and providing their current and prospective customers with a true content ex ...
 
Pat Perdue’s Customer Experience Podcast
 
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Perpetual Traffic
Weekly
 
Perpetual Traffic is a weekly podcast produced by DigitalMarketer and hosted by Ralph Burns (Tier 11) and Molly Pittman (teamtraffic.com). The duo shares cutting-edge strategies on acquiring leads and sales for your business through paid traffic. Paid traffic is the act of putting your product, service, or message in front of your target audience… it’s the act of acquiring customers online while also building goodwill, and is the lifeline of any business. So, whether you’re a media buying ex ...
 
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Talking Stack
Bulanan+
 
As Marketers – B2B, B2C, Enterprise, SMB – we can’t help being somewhat overwhelmed by just how much is going on in MarTech! Make sense of MarTech & Digital Marketing headlines with the Talking Stack experts - David Raab, Anand Thaker & handpicked Guests - and host Chitra Iyer. We promise practical connections between the Big News & your life as a marketer. It’s 20 minutes of honest, educative, thought-provoking - and often entertaining - discussion about all the latest in Digital, Omni-chan ...
 
Host Jay Ehret interviews experts in branding, content marketing, digital marketing, social media, email, SEO, mobile, advertising, PPC, website development, customer experience design and more to help you create marketing plans and generate marketing ideas for your small businesses and for medium-size businesses
 
Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Guests have been featured on Fo ...
 
Welcome to “Digital Explained to my mom”. The podcast that cuts through the marketing wahwahMy name is Sultan Semlali. I’m a business consultant passionate about marketing and technology.A couple of months ago, I had a hard time explaining to my mom what I was doing in my day job. I struggled so much that she politely said: “ hmmm interesting”Talking about that experience with friends and colleagues, I realised that I was not alone.This is why, I have decided to go on a quest. Find the marke ...
 
Great marketing tips for small business. Practical, low cost and strategic advice on how to market your small business.Dan has always thought like a customer, even as a little kid she always showed empathy for others. Dan has taken this insight to create marketing strategies for small businesses that work. Dan interviews marketing experts and asks them the questions you would want to ask as a small business.
 
One On One Chiropractic Coaching is dedicated to a concierge custom coaching program for Chiropractors and their teams to build and brand the practices of their dreams. We utilize all inclusive "real time coaching" and mentoring programs with over 15 years of active experience and guaranteed results. We pride ourselves in being knowledgeable experts who truly care that you can trust.
 
Consumers are weird. They don't do what they say they will do and don't act how we think they "should." Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy - or not) and provide simple, actionable tips you can apply right away in your business. Whether you're a small business or thriving corporation ...
 
B2B selling expert, Ian Altman hosts the Same Side Selling podcast. Organizations rely on Ian to modernize their sales approach to achieve business growth. Ian draws on his experience as a former CEO of two decades to help people and organizations dramatically grow revenue.The Same Side Selling podcast features sales and business topics, as well as insight from industry leaders with proven success. Ian interviews some of the brightest minds who share proven methods to help YOU achieve succes ...
 
Sensory Experience is a journey of discovery into life’s sensory sensations, the transformative power of hospitality and creating holistic experiences that are mesmerizing, memorable and meaningful. Listen to Reinhard dwelling on multi sensory perception besides inspiring, sharing and exerting ingenuity for business and personal growth.
 
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business.The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety ...
 
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Expert Strategies
Monthly
 
The mortgage and real estate industries have to innovate to survive in today's tech-savvy markets. Joe Welu brings insight and action items to help loan officers and Realtors make quantum leaps in production.
 
Essential Oil Solutions with doTERRA, the fastest growing, most trusted essential oil podcast that teaches you how to use essential oils and embrace them in your everyday life. Join us each week to hear experts share the best insights, advice, and tips on using doTERRA essential oils. You'll walk away with knowledge of exactly how to use essential oils. Subscribe today to learn how essential oils work and why you can feel confident using them in your home. You can customize your learning exp ...
 
Meaningful Business sets out to discover how global business leaders are championing purpose, people and planet alongside profit, what exactly a meaningful business is, and how to lead one.Across the years, HotTopics.HT has been speaking to some of the most influential leaders across industries, from executives to investors, high-growth startup founders and industry experts.We’ve asked them: what technologies are fuelling their success; how they motivate employees to work productively; how t ...
 
Clearing up the confusion around social media/online marketing to show you what REALLY works.
 
Sync Up will take you behind the scenes of OneDrive. Hosts Ankita Kirti and Jason Moore will shed light on how OneDrive connects you to all your files in Microsoft 365 so you can share and work together from anywhere. Hear from experts behind the design and development of OneDrive, as well as customers and Microsoft MVPs. Each episode will also give you news and announcements, tips and best practices for your OneDrive experience.
 
Sync Up will take you behind the scenes of OneDrive. Hosts Ankita Kirti and Jason Moore will shed light on how OneDrive connects you to all your files in Microsoft 365 so you can share and work together from anywhere. Hear from experts behind the design and development of OneDrive, as well as customers and Microsoft MVPs. Each episode will also give you news and announcements, tips and best practices for your OneDrive experience.
 
Your customer needs a hero. Will you answer the call? The Buyer's Mind with Jeff Shore is a B2C sales training podcast dedicated to helping you increase your sales numbers by understanding your customers in a deeper way. Whether you’re buying a magazine, a mobile phone, a new car or a new home, we all go through surprisingly similar thought patterns during a purchase cycle. Jeff’s podcast is about the psychology behind those thought patterns—the obvious and subtle considerations that lead so ...
 
Welcome to the Business Mentor Podcast. This podcast is where we share and discuss the experiences, ideas & happenings in the world of business, featuring some very special guests & experts to give you advice and direction in your journey. Your host, award winning entrepreneur and Princes Trust Business Mentor Jay Dhillon
 
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This is AI
Monthly
 
This is AI, hosted by Digital Strategist Jonathan Seal and Microsoft MVP Gary Pretty, is a monthly podcast dedicated to helping you cut through the hype to understand how AI is disrupting the business world. Joined by a range of fantastic guests in studio and at events across the globe to discuss the latest news, developments, and trends within the industry. Whether you’re an industry expert or just interested in how AI can solve customer experience challenges, this is the podcast for you!
 
Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
 
How do early-stage software startup founders identify competitors in their space? How do they leverage the information they learn to develop a go-to-market strategy? In each episode of the Startup Competitors Podcast, we sit down with a startup founder to learn about how they think about competition, and how they leverage their knowledge of the market and competitors to make better tactical decisions.
 
Emerging Tech Radio is a weekly podcast that explores everything about energy, electric vehicles and other emerging technologies in the clean-tech space. It brings together industry experts, entrepreneurs and policy makers from India and around the world together for conversations that are aimed to transform the future of global energy. Hosted by Girish Shivakumar | Produced by Customized Energy Solutions | Music credits: Vexento
 
Healthy building expert Andrew Pace uses his 25+ years experience to produce this weekly podcast, dedicated to the discussion and education of home health and human wellness. With over 20,000 satisfied clients all over the world, Andrew has a keen awareness of the issues relating to chemical sensitivity, green building, mold remediation and toxicity reduction. As a healthy home consultant, Andrew continues to be sought after to assist on projects all over the world, but his true passion is t ...
 
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Helping Sells Radio
Щотижня+
 
In the software business, Selling Doesn't Help. Helping Sells. Helping Sells Radio is a podcast about helping customers discover, adopt, and thrive using your software. Co-hosts Bill Cushard and Sarah E. Brown will talk to experts about helping sells in software adoption, customer success, sales, marketing, customer training, and more. Subscribe and listen to get insider tips for leveraging "strategic generosity" to grow your software business. Brought to you by ServiceRocket Media.
 
Author, speaker, digital marketer, voice platform evangelist, and idea coach, Vickie Maris is host of Agile Digital Business. She provides ideas you can incorporate as you prepare your business for the growing trends in voice search by consumers. She will also help spur ideas for engaging with your customers in social media channels. Listen in as she connects you with relevant resources and experts in business innovation including voice first and voice search, and other forms of content tran ...
 
Fashion Is Your Business is a weekly show about FASHIONTECH, the intersection of fashion business and fashion technology. The podcast is produced through MouthMedia Network. The hosts are entrepreneurial strategist Rob Sanchez, leading fashion technology consultant Pavan Bahl, creative entrepreneur Marc Raco, and fashion tech + sustainability consultant Nataliya Makulova. Guests include the world's foremost fashion technology pioneers, discussing textiles to retail and everything in between, ...
 
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Healthcare Services
Monthly+
 
RealTalk with William Fleming is a podcast for Humana employees and beyond, which offers a regular forum for healthcare experts to discuss industry trends, innovations, and ways to improve a consumer’s experience, particularly related to quality, cost, and access to healthcare.
 
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CRM Audio
Weekly+
 
CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed: CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI. Power BI and More - Micro ...
 
Listen to the SHSMD Podcast - Rapid Insights: for Health Care Strategy Professionals in Planning, Business Development, Marketing, Communications and Public Relations. In each episode we cover health care marketing tips, suggestions and best practices for health care marketers.
 
BossBabe is one of the largest online communities of ambitious women and female entrepreneurs. With over 10M+ hashtag uses and 1M+ engaged followers, we have become a household name for ambitious women and started a revolution of women referring to themselves as “Boss Babes”. The BossBabe podcast is the place where we share the real behind the scenes of building successful businesses, achieving peak performance and learning how to balance it all. Co-founders Natalie Ellis and Danielle Canty ...
 
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show series
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Wording things to promote your agenda and beliefs “Staunch allies” versus “common interests for a time” Did we make any future promises to the Kurds? Kamala stumped by question: what laws did Rudi break? Claims of fact for things without evidence Is guilt by as ...…
 
Whether you are a CEO or a senior executive or someone in sales, the discipline of self-reliance is critical to your productivity and success. In this episode, John Jantsch explains the importance of self-reliance and how to develop the habit of becoming self-reliant. You'll also hear an excerpt from John’s new book, The Self-Reliant Entreprene ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: President Trump is suing CNN for fake news Mick Mulvaney’s press conference was genius All talks between world leaders are quid pro quo The persuasion value of “Get Over It” tee shirts The persuasion value of holding the G-7 at Doral Elizabeth Warren’s plan to ...…
 
How many time have you heard THAT line...Its not real, its just in your head. Well today, Jay and I are taking on this topic directly and we'll actually prove that this statement is partially true. Just because something smells bad, doesn't mean it IS bad. I expect this episode to get a lot of feedback, so please let us know what YOU think.…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: All Middle East ceasefires guarantee certain “news” stores… A hospital was bombed Chemical weapons were used by the bad guys Dead children and innocent civilians Admiral McRaven’s NYT op-ed supports hypnosis coup efforts Mulvaney’s point about the Ukraine accus ...…
 
In this episode, I sit down with Wes Windham, Founder and CEO at Woven- Evidence-based developer hiring platform. We dive into why Wes wanted to get into help solve the hiring process with Woven. We go deeper into why storytelling is the key to a good hiring process as either an interviewer or candidate. Special Guest: Wes Winham.…
 
How do successful people get things done? A lot of it has to do with setting and achieving goals. A topic that isn’t always as easy as it sounds. Today’s episode is about setting, reaching and exceeding brainy goals. We all have goals, and are all optimistic that we’ll achieve them “someday,” but the truth is if you don’t set your goals up corr ...…
 
We’re now introducing mini episodes, which are shorter episodes that are super actionable and feature Team BossBabe. BossBabe’s Head of Marketing, Kay Snels, will be your host for this episode where she interviews our very own Head of Product, Anjulei. Kay and Anjulei dive deep into everything you need to know in scaling a product-based busines ...…
 
Dr. Zeev Neuwirth, Senior Medical Director of Population Health for Atrium, discusses his presentation at the SHSMD connections 2019 annual conference in Nashville.By admin.
 
Darrell Beneker, Director of Consumer Insights at Advocate Aurora Health, discusses his presentation at the SHSMD connections 2019 annual conference in Nashville.By admin.
 
Jay explains why it’s so important to just get your product out there as soon as possible and test the market. He also covers how trying to get your product perfect at the beginning start of your business can have a negative affect on you and your business. Listen to this episode to find out more…! KEY TAKEAWAYS Perfection can harm your busines ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Pelosi and Schumer’s Outrage Theater scene Can America survive the Syrian pullout “crisis”? The Hypnosis Coup continues Did the Kurds release ISIS prisoners…or just their families? Are the Kurds a whole lot more capable… …and much better armed than you hear rep ...…
 
This CX Mini Masterclass provides an overview of service design and why this is important for teams that are working on customer journey improvement. Show host and customer experience expert, Julia Ahlfeldt, explains how most brands these days provide a mix of goods and services and why service design plays a critical role in bringing customer ...…
 
Show notes and time codes for Episode 16 of Agile Digital Business Season 2 is about the voice platform, voice first, and voice search marketing. :03 This is Part 2 of the bonus content shared during the session by Vickie Maris on voice first and voice search in the module, Leading the Strategic Enterprise. Business leaders were studying design ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Topics the Dem debate candidates did NOT talk about… NO mention of RUSSIA COLLUSION? NO RACIST accusations? NO “Destroying the economy” fears? NO CLIMATE CHANGE emergency talk? NO Charlottesville HOAX accusations? NO China discussion? Massive accusations Presid ...…
 
Bill Cates and Jeff explore the power of the referral in sales. The reason most people don’t ask for referrals is a fear, which comes from a lack of confidence. But referrals are the easiest way to make your next sale, which leads to your next referral, which leads to your next sale. How you serve your customer will determine your confidence to ...…
 
In this powerful episode, co-founder Natalie Ellis is interviewing Canadian-born rapper, spoken word artist and internationally best-selling author, Humble The Poet. Together, they have an open conversation around self-discovery, creativity, empowerment and how to live as your most authentic self. Humble shares incredible insights and wisdom th ...…
 
Dalia Lasaite, CEO of CGTrader, the world's largest source for licensable stock and custom 3D models, managing two interrelated business lines, shares how augmented reality models can change the fashion industry. Recorded on location at CommerceNext.By MouthMedia Network.
 
In last week’s episode, (Episode 222), Ralph explained 4 of the 8 proven Facebook video ad templates for level one traffic. This week, he’s going to go through the next 4 templates, using real-world examples to walk you through each ad so you can easily replicate them for your ecommerce or service-based business. Download the PDF below to get v ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Kurd situation and the many variables in play Bryan Dean Wright’s strong insights Is LeBron James the Hunter Biden of the NBA? NBC’s interesting defense against Ronin Farrow’s allegations Hypnosis coup update: Intelligence services and the media High end hypnos ...…
 
Surveys – we all get them. Companies send about a quarter of a trillion of them yearly, which is too much, as we can all agree. With such overwhelming numbers and the fact that most of them are generic, there is this survey fatigue going on. Customers rarely respond to surveys, and if they do, it’s usually because they are either delighted with ...…
 
In this episode, I sit down with Mitchell Levy, The AHA Guy at AHAthat who empowers experts, marketers, thought leaders, and businesses to share their genius. We dive into how Mitchell started AHAthat and how to write a book easier with him than by yourself. "Its all about balance of time and money", say Mitchell. We end the episode of how peop ...…
 
Shep Hyken interviews Laurie Guest. They discuss her recent book, The 10¢ Decision: How Small Change Pays Off Big, which focuses on small, simple things leaders and team members can do to enact big, positive changes in their customer service. The Interview with Laurie Guest:Business leaders don’t always need to spend a lot of time or energy to ...…
 
Learn how sometimes what you see isn’t necessarily wise to believe, how to create a remarkable experience in a commoditized industry, and why the sense of smell plays a huge role in brand perception. Bite-Sized Delight From the Episode: • Experience a deepfake - a frightening trend in video creation that requires viewers to be skeptical of what ...…
 
In this episode Veronique Golloher will talk about how you can use essential oils to soothe your body. She'll talk about your muscles, your emotions, as well as what you can do to stay relaxed throughout the day.By doTERRA.
 
In today’s short, sharp episode, Jay talks about how to deal with rejection. Everyone experiences a day when the answer seems to be ‘no’ all round, but by following Jay’s simple, effective SW3 formula, you can turn that rejection into a shot in the arm. ABOUT THE HOST Jay Dhillon is a serial entrepreneur, investor and philanthropist based in th ...…
 
Brian Solis is a world-renowned digital anthropologist, keynote speaker, and bestselling author. Solis has studied and influenced the effects of emerging technology on businesses, marketing and culture. His research, talks and books help executives and also everyday people better understand the relationship between the evolution of technology a ...…
 
In episode 217 of Total Retail Talks, Executive Editor Joe Keenan interviews Ran Reske, co-founder of Resident, a house of direct-to-consumer (D-to-C) brands in the home goods space, including Nectar and DreamCloud. Listen in as Reske discusses the growth of Resident from a digital-native company into an omnichannel organization, and why he vie ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Kingsmen video and political outrage theater Kathy Griffin complains it might incite violence Syria and the Kurds Things we know and things we do NOT know ISIS prisoners escaped…did they really? ISIS prisoner family members escaped…family members? One Turkey ob ...…
 
In this episode of Nayri Unveiled Podcast special guest Nareg Frandjian CEO of Ka’mera Productions & Open House Foto talks about how he developed his expertise in both photography and videography. The advantages of being an expert in both and how it works in his clients favor. Nareg and Nayri chat about what it was like filming Nayri Unveiled v ...…
 
In this episode, I sit down with Marcus Hall, President and Partner of California Closets. We dive into how you marry design and tech together. We go deeper into how should companies leverage conventional and experimental marketing methods to up-leveling a brand. Special Guest: Marcus Hall.By Sean Sullivan.
 
Shaan Patel is the Founder of Prep Expert. Shaan grew up in Las Vegas in his parents' budget motel, attended inner-city public schools in the worst school district in the nation with a 40% dropout rate, and was clueless about standardized tests. After spending hundreds of hours studying for the SAT, he was able to raise his score from average t ...…
 
Shaan Patel is the Founder of Prep Expert. Shaan grew up in Las Vegas in his parents' budget motel, attended inner-city public schools in the worst school district in the nation with a 40% dropout rate, and was clueless about standardized tests. After spending hundreds of hours studying for the SAT, he was able to raise his score from average t ...…
 
First there was direct touch customer success. Assign a smart CSM to help a smart customer. That's the first motion of customer success. Then there was tech touch. That is the second motion of customer success. Omid Razavi joins Helping Sells Radio to introduce the third motion of customer success: product success. Thanks so much for listening! ...…
 
It’s a known fact that most IT projects will deliver ROI if implemented properly. Typically cost savings through automation and operational efficiency are a big part of any IT value story. As a new class of conversational technology matures, the healthcare industry value prize is moving beyond the traditional back office and into the patient ex ...…
 
Steve Petersen, marketing technology manager at WGU, an online institution for higher education shares what the job profile really involves, real life practical challenges on-the-job, the reality of choosing the right technology, and on being a good partner to your martech vendors. Here are the top 3 highlights – but don’t miss the details in o ...…
 
In this informative episode, BossBabe’s CEO Natalie Ellis is interviewing Dr. Jess Peatross. Join them as they have an honest conversation about holistic health and functional medicine. Dr. Jess leaves nothing off the table and sharing her insights into anxiety, adrenal dysfunction, hormone imbalances and she teaches you exactly how to combat a ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Our ally Turkey versus our ally the Kurds Some say the deep state is just protecting the constitution “Mitt Happens” tee shirts for sale A PSA comparing youth football and cigarettes A fair and rational comparison? Potential for success and the ability to avoid ...…
 
In this episode, I sit down with Nemanja Zivkovic, Director of Operations at Default Design. We dive into why defining conversions first is important. We go deeper into why conversions, marketing automation, and website personalization need to align for great customer engagement. Special Guest: Nemanja Zivkovic.…
 
Subscribe on iTunes, Google Podcasts, Spotify, Google Play, Stitcher, or Podchaser. Drone technology is rapidly advancing in the ways in which it is used. In my conversation with Aaron Pierce, from Pierce Aerospace, he shares how he got started with drone technology, and the pivots Pirce Aerospace has had from its start as a digital logbook, to ...…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Pirelli Tire company…winner or loser? Jacob Wohl’s latest prank Iranian oil tanker hit by two missiles…from Iran? Eliud Kipchoge runs marathon in under two hours, sets world record Bill Maher thinks homeless problem is a housing cost issue? News silo situation? ...…
 
In this episode, I sit down with Jeroen Corthout, co-founder and CEO of Salesflare. We dive into Jeroen's passion to make CRMs easier for clients which lead him to create Salesflare. We go deeper in first marketing strategies and constant improvements to the product. Special Guest: Jeroen Corthout.By Sean Sullivan.
 
In this episode, I talk about the best approach to use during that initial contact with someone. It could be with an inbound inquiry, an outbound call with a potential client, or someone you're connecting with via networking opportunity. I share how to avoid the biggest mistake that is incredibly common during initial contact situations - it’s ...…
 
In the second part of this topic, Jay and I discuss the costs of the interior furnishings and finishes and how they can add up quickly. Once again, we prove that building healthy does NOT increase the cost of your home. Building with high quality, long-lasting materials does. We discuss drywall, flooring, cabinetry and more.…
 
My new book LOSERTHINK goes on sale 11/5. Pre-order: https://bit.ly/2NRammu Content: Sometimes associations matter…sometimes they don’t? CNN’s LGBTQ town hall The popularity of changing pronouns Social media unhappy with Chris Cuomo The Kurds that associate with recognized terrorist groups Nuance and details matter Turkey’s mortal enemy was mas ...…
 
In this episode, I sit down with Jennifer Denney, Founder and CEO of Elevated Marketing Solutions. We dive into Jennifer's extensive marketing background and why she started a paid marketing company. We go deeper into the importance of segmenting and funneling audiences and what is the difference between Google, Facebook, and LinkedIn advertisi ...…
 
Tiffani Bova, author of the Wall Street Journal bestseller "GROWTH IQ: Get Smarter about the Choices That Will Make Or Break Your Business" joins Helping Sells Radio to help us understand how customer experience is core to having a strong growth IQ. A positive customer experience is core to all other growth strategies. Thanks so much for listen ...…
 
This episode is brought to you by mscrm-addons.com. Tony Stein from Dynamics Communities joins us to talk about what you can expect from next week's user group summit. Extreme365 Power Platform user Group Dynamics 365 User group Silent disco All star awards Changes from last year Music: Ben Vollmer Song…
 
After a year of doing this podcast, I’ve noticed trends in the topics I’ve been requested to do. My Human Behavior Lab interview with Dr. Palma was very popular. People also know that I read and do a lot of research, so I get a lot of requests for book recommendations. Today, I’m incorporating a new segment to the podcast where I interview auth ...…
 
We’re now introducing mini episodes, which are shorter episodes that are super actionable and feature Team BossBabe. BossBabe’s Head of Marketing, Kay Snels, will be your host for this episode where we interview our very own co-founder and COO, Danielle Canty. Kay and Danielle discuss the difference between customer service and customer experie ...…
 
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