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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Brought to you by Help Scout's Mat Patterson, The Supportive is a new monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
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Closing Time is a weekly podcast with insider tips and insights for go-to-market leaders. In each episode, you’ll meet a luminary in the sales, marketing, or customer success field and get actionable tips and tactics to elevate your game. Each 15-minute episode will go deep on skills to close deals, see the latest on marketing tech, or check out trends to elevate the customer experience.
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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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The EXPERT Digital AI Podcast does deep dives into the articles and books authored by Rick Spair, a leading authority with over 20 years of hands on experience in artificial intelligence and digital transformation. As a Chief Artificial Intelligence Officer, Digital Transformation Specialist, and a renowned Generative AI Expert, Rick Spair has solidified his position as a trusted advisor, author, and thought leader in the technology field. He has penned 28 technology books, with his most rec ...
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Artificial Intelligence Podcast: ChatGPT, Claude, Midjourney and all other AI Tools
Jonathan Green : Artificial Intelligence Expert and Author of ChatGPT Profits
Navigating the narrow waters of AI can be challenging for new users. Interviews with AI company founder, artificial intelligence authors, and machine learning experts. Focusing on the practical use of artificial intelligence in your personal and business life. We dive deep into which AI tools can make your life easier and which AI software isn't worth the free trial. The premier Artificial Intelligence podcast hosted by the bestselling author of ChatGPT Profits, Jonathan Green.
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.
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Welcome to Nayri Unveiled Podcast! My name is Nayri, also known as Wedding Fashion Expert! I have what I think is the best job ever! Making women feel beautiful and confident in the most important article of clothing they will ever wear! I'm here to guide you along the way leading up to your special day! Tune in every Wednesday at 8 am PST for new videos each week supporting you through various aspects, tips, and tricks to consider when it comes to wedding attire and logistics as you prepare ...
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The Multichannel Success Podcast - from Prospero & The Multichannel Expert
David Worby, Mark Pinkerton and David Kohn
How to be successful in Multichannel & eCommerce - practical suggestions and advice from seasoned industry experts. We have many years of experience and we share our knowledge and discuss important multichannel issues with guests. We hope you find it interesting. Talk to us - www.prosperocommerce.com/connect We had some great feedback from you for our first season released earlier this year, so have decided to come back for a second season. As before, we’ve tried to give you a mix of strateg ...
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Discover "Funded, Now What?!" - a groundbreaking podcast by AndrewStartups. With 18 years of experience, Andrew has guided startups to success, even leading 5 projects to successful exits. This podcast delves into post-funding startup management, covering hiring, business focus, and the evolving marketing landscape. Gain insights and confidence through interviews, expert advice, and firsthand accounts. "Funded, Now What?!" equips you for informed choices on your path to startup growth and un ...
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Welcome to The Action Item Podcast! Join business owners Trevor Hunter and Leo Lopez as they share wisdom from decades of real-world challenges. Trevor, with his marketing and operations expertise, and Leo, the expert in customer experience and call centers, dive deep into personal experiences and client stories, highlighting the hurdles and victories of entrepreneurship. Each episode ends with a powerful action item you can implement today. Whether optimizing workflow, handling late payment ...
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Hosted by Yuriy Margolin of Moving Sales Professionals. A 100% US-based Call Center for the Moving Industry. Booking moves and providing customer service since 2018. Over 20 years of Moving Industry Experience, with all lead sources, all CRMs, and book residential/commercial, local, and long distance moves. We hire, train in-house, and have sales professionals ready to fill up your calendar as soon as today. More than just a Call Center, we work with new and experienced owners to provide ind ...
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James Sinclair's Business Broadcast is the weekly podcast from the award-winning entrepreneurial CEO of the Partyman Group; James operates 17 family-based brands which welcome over one million customers through the doors of their attractions every year. Each week James will speak with different business owners who have multiple challenges. Listen in as James attempts to help these guests overcome their challenges and grow their business. At heart, James is an entertainer who’s passionate abo ...
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Welcome to “Results by Design: UX Insights for Business Leaders,” the podcast that dives deep into the world of UX design, strategy, and insights, with a laser focus on reducing friction at those critical moments in the customer journey. Our mission is to equip business leaders like you with the knowledge and tools needed to leverage UX methods and strategies to achieve tangible business outcomes and create lasting value. In each episode, we bring you expert interviews, real-world case studi ...
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Want to make your product stand out in a crowded market? It all starts with great positioning. I’m April Dunford, the expert high-growth tech companies go to when they have a positioning problem. With over two decades of experience as a startup executive and consultant, I have positioned and re-positioned hundreds of products and companies. Using my battle-tested methodology, I'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance. If you' ...
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Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. W ...
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The Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success. A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul. We discus ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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Thought-provoking interviews designed to share real and actionable insights from founders, C-level executives, and thought leaders hosted by marketing insider Joshua Carlsen.
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The Intrepid Traveler is pulling back the curtain to reveal how some of the most extraordinary travel adventures are planned. Champagne toast at a secret destination in the Indian Ocean? An overnight in a Dark Sky Reserve in Africa on a night the Southern Cross is shining brightly? These are just two of the epic tailor-made travel adventures expert travel advisors can plan for their clients. But how do they plan these luxury retreats? And what other thrilling travel itineraries do they have ...
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Welcome to Epochal Growth, the podcast dedicated to transforming the way we lead by embodying the change we seek. Embracing the belief that we are the leaders we’ve been waiting for, our mission is to empower leaders to create impactful and lasting transformations in their organizations. Hosted by industry expert Sarah Caminiti, each episode brings together visionary leaders and change-makers to explore the profound impact of inclusive and intentional leadership. Through engaging conversatio ...
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The Multipliers Club is home to young and hungry entrepreneurs driven to achieve their very best through personal and business development. Join your hosts and best mates, construction entrepreneur Joe Todd, social media agency owners Luke Harvey and Sam Warrington, and luxury travel expert Jake Waters, who share their insights into the modern entrepreneurship journey as young founders and business operators who like to work hard and play hard. Plus you will hear the lessons and learnings fr ...
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eCommerce Fastlane: Shopify Experts Share Strategies for Acquisition, Conversion, Retention | Grow Your Shopify Store with DTC Marketing Tips
Steve Hutt | Shopify Expert | eCommerce Expert
Hey there! I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into ...
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Welcome to The Experience Expert podcast where we discuss the power and impact of experiences. From customer and employee experiences to entrepreneurial and lifestyle experiences, we uncover how experiences change the way we view the world and journey through life.
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Insights are integral to the growth of your business. Those that are not collecting, analyzing and above all integrating consumer insights will fall behind competitors who are learning about how to better serve their customers. Every episode, we speak with an insights leader from one of the world’s leading brands to hear how they’re integrating consumer insights into strategy to move the business forward.
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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Everyone wants to know how to sell, but not everyone has the time or patience to sit down and put in the work. Mentor, Coach, Speaker and Respected sales industry expert with over three decades of experience. Gene Slade unapologetically brings the truth of why you're not home for dinner on time, working more and making less! Join us as we interview top sales people and business owners across the world! Don’t forget to hit the notifications button! You won’t wanna miss this!
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The Current Podcast returns for another season of insights and inspiration from leaders at the world’s most influential brands. Editors and co-hosts Damian Fowler and Ilyse Liffreing uncover candid stories from these executives on everything from how they landed their roles to moments of redemption to innovations they're excited about and more. New episodes are released every Wednesday.
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The GTM Podcast interviews well-known tech executive, VC, and founders - the expert operators in the trenches who have ‘been there, done that’ to build some of the fastest-growing software companies. Every week, a guest joins Scott Barker to dissect their stories, revealing expert insights around what worked, what didn’t, and how things actually went down. This podcast is produced by GTMnow, the media brand of GTMfund - sharing insight on go-to-market from working with hundreds of portfolio ...
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Healthy building expert Andrew Pace uses his 25+ years experience to produce this weekly podcast, dedicated to the discussion and education of home health and human wellness. With over 20,000 satisfied clients all over the world, Andrew has a keen awareness of the issues relating to chemical sensitivity, green building, mold remediation and toxicity reduction. As a healthy home consultant, Andrew continues to be sought after to assist on projects all over the world, but his true passion is t ...
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The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge.
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Gain unparalleled access to the minds of industry-leading CIOs, CTOs, and CISOs. Enjoy weekly episodes filled with expert insights, inspiring stories, and trend analysis, all brought to you by the people shaping the future of technology. Whether you're an IT professional, aspiring tech leader, or general tech enthusiast, IT Visionaries has something for everyone. Don't miss out on the chance to learn from the best – subscribe now! Mission.org is a media studio producing content for world-cla ...
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When it comes to relocating in Denver, Samurai Movers stands out as the premier choice for dependable and efficient moving services. Known for their unparalleled professionalism and attention to detail, Samurai Movers has earned a reputation as the best movers in Denver. Their expert team handles every aspect of your move with precision, ensuring a smooth and stress-free experience. Whether you're moving across town or across the city, their commitment to customer satisfaction and their exte ...
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Looking for reliable and professional appliance repair services in Edmonton? Look no further! John H. Appliance Repair Expert in Edmonton offers repair services for a wide range of home appliances, including refrigerators, dishwashers, dryers, washing machines, stoves, ovens, and more. As a fully licensed journeyman appliance repair technician with over five years of experience, John is committed to delivering top-quality service you can trust. Serving the Edmonton area and surrounding regio ...
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Welcome to the T&J Rooter Service Podcast, your one-stop source for expert plumbing advice and tips from a trusted, family-owned business in Toledo, Ohio. With over 20 years of experience serving Northwest Ohio, Southeast Michigan, and the surrounding areas, we're here to share our knowledge and help you tackle your plumbing, sewer, and drain issues with confidence. Our team of certified and highly trained plumbers are dedicated to providing the best solutions to keep your home or business r ...
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The StrategyCast podcast explores the nature of what it means to be at the helm of marketing decisions. Every episode is crafted to make people think, to spark some “aha!” moments, and to illustrate just how important a truly integrated marketing strategy and a solid, inspired brand presence are to success and longevity. Your host, Lori Jones, is the President & CEO of Avocet Communications, and she has over 30 years of integrated marketing experience. Lori has interviewed over 400 top busin ...
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Entrepreneurship and business techniques and tips you won't learn in business school.
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
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E54: Dr. Byron Cole on Millionaire Secrets, Business MUST knows and Best Selling Author! | TMC
1:09:23
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In this episode of The Multipliers Club, we sit down with Dr. Byron Cole, a successful entrepreneur, mentor, and author, to dive deep into the world of building and scaling a business. We explore the little-known secrets that often fly under the radar but can make all the difference in your entrepreneurial journey. Dr. Cole also opens up about what…
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The Truth About Strapless Wedding Dresses
10:31
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Talking all things to consider when you are wearing a strapless wedding dress on your wedding day! For daily content, follow @weddingfashionexpert on Instagram! www.weddingfashionexpert.com www.lovellabridal.com FOLLOW @WEDDINGFASHIONEXPERT ON SOCIAL: Instagram & TikTok SUBSCRIBE ON YOUTUBE! NEW Episode every Wednesday for #WeddingWednesday READ MY…
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The First Customer - How to Find Your Authentic Voice in A Crowded Market with CEO Lynn Whitbeck
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In this episode, I was lucky enough to interview Lynn Whitbeck, Founder and CEO of Petite2Queen. Lynn grew up in a mid-sized town, and her experience in the Girl Scouts, where she spearheaded a cookie-selling strategy with a shy friend, sparked her love for sales. That early success, along with her passion for helping people, laid the foundation fo…
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Mastering the Challenge: Effective Strategies for Handling Difficult Clients
44:47
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In this episode, we delve into the art of managing difficult clients. We'll share proven strategies for de-escalating tense situations and provide insights on how to qualify clients to ensure they align with your company’s values and capabilities. Join us as we explore practical tips and real-life scenarios that can help you turn challenging intera…
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United Airlines’ Mike Petrella on personalizing the in-flight experience
21:10
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United recently launched Kinective Media, the airline industry’s first media network. Its first-party data could change the future of people’s travel experiences. Episode Transcript Please note, this transcript may contain minor inconsistencies compared to the episode audio. [00:00:00] Damian: I'm Damian Fowler and welcome to this edition of the cu…
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Sustainable Design and Innovation - Defining Hospitality - Episode # 170
42:59
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Today’s episode provides listeners access to a session from Hospitality Sustainable Design Collaborative that Dan Ryan recently got to speak during. The webinar emphasizes the importance of sustainability in the hospitality industry. Collaborating with Marriott, Hilton, Hyatt, and Highgate Hotels, the initiative aims to educate industry professiona…
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958: Elizabeth Lotardo - Create a Purpose-Driven Business
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In this episode of the Self-Employed Life, I had the great pleasure of speaking with the author of Leading Yourself, Elizabeth Lotardo about how you can take control of your business. We discussed key points in her book that will make your endevour more successful. Elizabeth gives exceptional advice such as controling the control, finding purpose i…
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Tailoring a Custom Financial Advice Platform with David Snider
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In this episode, Andrew chats with David Snider, founder and CEO of Harness Wealth, a company that provides custom tailored financial advice. David shares his story on how he developed this idea for the company and the challenges along the way. Our host Andrew also shows his expertise by providing some marketing advice and helpful feedback. Learn m…
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GTM 114: Audience-First GTM, Fueling Startup Growth via LinkedIn with Adam Robinson
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Adam Robinson is the Founder/CEO of Retention.com and RB2B. Adam bootstrapped Retention.com to $22m ARR in 4 years by helping ecommerce stores identify their anonymous website visitors and send them triggered emails. He launched RB2B in March of 2024 to help SaaS companies identify anonymous website visitors and see their LinkedIn profiles in Slack…
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Revolutionizing Banking: AI's Role in Enhanced Security and Personalized Financial Services
6:46
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Send us a text Curious about how AI is not just changing, but revolutionizing banking? Join us as we review an article by tech expert Rick Spair, who dismantles the buzzwords to reveal real-world innovations like 24-7 fraud detection and personalized financial services. Imagine your bank not just understanding, but anticipating your financial needs…
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How To Lend Money To Your Family Without Wrecking Your Relationship
1:28:05
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Money can ruin relationships. In this episode, Micah talks about how you can avoid ruining your relationships over money, how you can lend or receive money, and how you can keep your cherished relationships.By Micah Logan
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What if your customer data could be the key to transforming your business? Join Jeannie Walters as we explore ways to turn overwhelming data into actionable insights. This episode starts with examining your approach to customer data, setting clear objectives like improving customer retention to make your data analysis meaningful and targeted. We ta…
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Mastering Customer-Centric Support with Mat Patterson
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Text me with feedback or questions! Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've endured through time while facing modern challenges. Mat digs into the t…
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185. Establishing Your Training Meeting Routine
21:39
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Knowing what a "successful" meeting looks like is hard for people who don't have a history of holding or participating in meetings they would consider worth the investment. In this episode, I cover three items that will contribute to having meetings that result in willing participation, as well as active problem diagnosis and solving. If you're not…
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RevOps Strategy Essentials with Rhys Williams of Domestique
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This episode centers on how early-stage companies can strategize from a blank slate, align sales and marketing, and seamlessly implement RevOps. Learn the art of creating a demand council, overcoming common barriers, and adopting a strategic mindset toward revenue operations. Plus, discover the impact of data and consistent processes on scaling you…
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“Find a mentor that will be honest with you. That's how you're going to learn the most." Notable Moments 00:32 Expert advice differs distinctly from organic mentorship. 01:10 Choosing the right mentor 04:43 Knowing what to ask a mentor 08:30 Ways to build and utilize a mentor relationship 12:43.How to approach a potential mentor If you're looking f…
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Reshaping the Industry: The Rise of Open Banking and Non-Bank Lending with Chris Aliotta
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In the latest episode of the Digital Banking Podcast, host Josh DeTar sat down with Chris Aliotta, President and CEO of Quantalytix, to discuss the future of banking and technology's role in transforming the industry. Aliotta shared insights from his journey, which began with a fascination for technology at a young age, eventually leading him to cr…
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Talking top 5 bridal party accessory trends - This was a subscriber requested topic! I hope you enjoy! For daily content, follow @weddingfashionexpert on Instagram! www.weddingfashionexpert.com www.lovellabridal.com FOLLOW @WEDDINGFASHIONEXPERT ON SOCIAL: Instagram & TikTok SUBSCRIBE ON YOUTUBE! NEW Episode every Wednesday for #WeddingWednesday REA…
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AI-Proof Your Business with Brian Childress
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Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore how businesses can safeguard their future with AI, featuring our special guest, Brian Childress, a fractional CTO with deep expertise in technology integration. Brian provides valuable insights into the growing concerns of businesses wondering how AI wil…
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Sales, Comedy, and Coping: The Role of Humor in B2B Sales -- with Tom Boston
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There’s nothing funny about sales…or is EVERYTHING funny about sales? That’s the question for this week’s Closing Time guest, Tom Boston. The daily trials and tribulations of the modern seller are happening in offices and homes across the world every day. As a former Brand Awareness leader for SalesLoft, Tom created a safe, fun place for salespeopl…
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147. Accountability Over Excuses - How to Transform Your Business Culture for CX Success | Robert Hunt
30:15
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What if your team didn’t just show up, but truly cared about every customer interaction? What if blame and excuses were replaced with ownership and pride? Stacy Sherman talks to author Robert J. Hunt about what it really takes to create a culture of accountability. It’s not just about responsibility—it’s about purpose, vision, and giving employees …
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Episode: 89 - Let’s Talk Moving - Return of Black Tie Moving
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In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Ellis Ishee, with Black Tie Moving, for a second time. Black Tie Moving Companyhttps://www.blacktiemoving.comBlack Tie Moving Are you a proud owner of a mo…
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This is why Subscription Business are SO DIFFICULT to grow!
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Today we're talking to someone who has built a subscription business, they're making a £2000 a month but are struggling to take things to the next level. Subscription based models sound wonderful but in reality, are very very difficult to scale, find out more in this episode. Welcome to the Business Broadcast Podcast! Each week James brings on the …
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Mat chats with Elyse Mankin, experienced support leader and former headband girl to talk about her experiences moving from frontline support into a leadership role. They discuss the challenges of making time to get out of the queue, Elyse's strategies for planning her time, delegation, and focus, her favourite leadership resources, and the power of…
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Ping Pong Leadership - Lessons in Leadership and Table Tennis
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Justin Bookey discusses his book “Ping Pong Leadership: 18 Principles to Succeed at Any Table in Business, Sports, and Life.” Justin is an Emmy-nominated content creator and marketing strategist that has worked with global companies like Honda and Disney. But he is also a competitive table tennis player. Listen as we explore insights into leadershi…
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From Tears to Triumph: Eliminating your child's eczema
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Meet Andra McHugh, the matcha-sipping, veggie-loving mom who turned her family's eczema nightmare into a mission for healthier, happier childhoods. Host of a popular podcast and mom to four vibrant kids, Andra knows the agony of sleepless nights spent soothing itchy, bleeding skin. Frustrated by conventional medicine and overwhelmed by conflicting …
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The Challenge of Raising Funds for Your Small Business
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It takes a lot to start a small business, and often, individuals face many barriers along the way. We deep into a common barrier many entrepreneurs face when jumpstarting their small business: a lack of funds. Through interviewing three individuals who have successfully raised money to launch their businesses, we will answer the following questions…
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Blackbelt Sales Podcast Episode 53: Choosing the Right Financing Options (and Why Zero Percent Financing Isn’t the Best Lead)
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In this episode, we’re diving into a crucial topic for any business that offers financing options to clients. Today, we’ll explore which financing options you should be offering and why leading with zero percent financing could be a costly mistake. Learn how to structure your financing offers in a way that benefits both your business and your clien…
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Streamlining Success: How Linnworks Is Revolutionizing Commerce Operations
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Welcome to another episode of eCommerce Fastlane. Today, our guest is Peter van der Westhuysen, the Strategic Partnerships and Alliances Lead for North America at Linnworks. In this episode, we’re going to talk about selling on multiple channels and how social media is changing the way we shop online. We’ll also look at how Linnworks is helping bra…
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Building a data-driven organisation with Penelope Bellegarde - Multichannel Success Podcast S4e6
30:41
30:41
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In today's episode, we have an insightful discussion on what it takes to build a data-driven organisation. Joining us is Penelope Bellegarde, a data specialist who has worked with brands like TUI and PwC and now runs her own company, DataTouch. We explore the challenges organisations face in becoming data-driven and how AI fits into the picture. We…
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In today’s episode, I dive into the art of framing a sales conversation. I explore three common ways salespeople start their pitches and analyze the strengths and weaknesses of each. By the end, I share my preferred approach to leading with a unique insight, helping you differentiate your sales pitch from the competition. You will learn: * Three co…
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GTM 113: Operator.ai, Solving the Great Ignore and GTMfund Incubating a Company with Mark Kosoglow and Max Altschuler
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38:49
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Mark Kosoglow is the Co-Founder and CEO of Operator.ai, a company incubated by GTMfund. Mark was employee #1 at Outreach and former SVP of Global Sales, where he helped grow the company from zero to over $200 million in revenue. He is joined in this special edition podcast episode by Max Altschuler, Founder and General Partner of GTMfund. Discussed…
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Simplifying Payroll and Benefits: A Conversation with Gusto’s CEO Josh Reeves
28:16
28:16
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Host Emily Washcovick interviews Josh Reeves, CEO and Co-Founder of Gusto. They discuss Gusto's mission to simplify payroll, benefits, and HR management for small businesses. Josh shares his entrepreneurial journey, the importance of customer feedback, and how Gusto leverages technology to support over 300,000 small businesses. Whether you're a bus…
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£27k/month Business doesn't have the right Model for Profitability
1:19:28
1:19:28
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In this episode of the podcast we speak with an Osteopath entrepreneur generating £27k per month in revenue, he has recently opened his 2nd location. He is now at a crossroads between continuing to grow or enjoy a lifestyle business? He might not even be in the right business for the profitability he craves, find out more in this episode. Welcome t…
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E53 Joel Beya on Arsenal, Rio Ferdinand Presents and CheekySport Success | TMC EP. 53
58:40
58:40
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In this episode, we sit down with Joel Beya, co-founder of CheekySport and co-host on Rio Ferdinand Presents . Joel shares his journey into the world of sports media, from his passion for supporting Arsenal to becoming a well-known figure in football content creation. We dive into his experience working alongside legends like Rio Ferdinand, the ris…
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Top 8 Bridal Accessory Trends Spotted During New York Bridal Fashion Week
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Talking top accessory trends spotted for the bride during April 2024 New York Bridal Fashion Week for the Spring/Summer 2025 collections. Enjoy! For daily content, follow @weddingfashionexpert on Instagram! www.weddingfashionexpert.com www.lovellabridal.com FOLLOW @WEDDINGFASHIONEXPERT ON SOCIAL: Instagram & TikTok SUBSCRIBE ON YOUTUBE! NEW Episode…
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The First Customer - The Transition from Services to Product-focused Business with CTO Len Covello
24:20
24:20
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In this episode, I was lucky enough to interview Len Covello, CTO and Co-founder of Engage People. Len discusses his early influences, including growing up in Toronto and being inspired by his father, who was an entrepreneur in the catering business. Len's passion for technology started at a young age with his first computer, a Vic 20, and continue…
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Tracking & Using Customer Intent with David Mannheim - Multichannel Success S4e5
31:13
31:13
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Today's podcast episode was a real treat as we had David Mannheim from Made With Intent join us. David talked about his career journey, from his early days in advertising to founding his own agency and writing a book. We had some light-hearted moments discussing our favorite football teams and Disney, but the core of our conversation was about cons…
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Why do Vendors oversell with Jamie Hancox - Multichannel Success S4e4
26:33
26:33
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In this episode of the Multichannel Success Podcast, David and Mark welcome Jamie Hancox, a digital guru and founder of Commerce Futures, to discuss why software vendors tend to oversell their products. Jamie shares his experience working with both merchants and software vendors, explaining that the relationship between the two can often be straine…
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Market Insights with Richard Lim - Multichannel Success S4e3
26:40
26:40
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In this episode of the Multichannel Success podcast, we dive into the world of retail economics with our special guests, Richard Lim along with David Worby. Richard, the CEO of Retail Economics, shares some optimistic news about the economy, mentioning that inflation has hit the target level of 2% and interest rates are starting to cut, which could…
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How the buying world should change with Anna Berry - Multichannel Success S4e2
29:15
29:15
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In this episode of the Multichannel Success Podcast, Mark had an insightful chat with Anna Berry, a seasoned buyer from John Lewis, and our regular co-host, David Worby, who also has a background in merchandising. We delved into how the roles of buyers and merchandisers differ yet complement each other in retail. Anna shared her journey and experie…
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The Retail Challenge with Ian Scott - Multichannel Success S4e1
30:53
30:53
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In this episode of the Multichannel Success Podcast, we dive into the post-COVID world of physical retail with Ian Scott, a renowned independent retail consultant. Ian shares insights on how the pandemic was a wake-up call for the retail industry and how human nature has driven a return to in-store shopping. We discuss the integration of digital an…
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Wayfair’s Kara O’Brien on unifying the in-store and digital shopping experience
15:42
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Wayfair Head of Brand Marketing Kara O’Brien joins The Current Podcast to discuss blending the in-store and digital shopping experience. Please note, this transcript may contain minor inconsistencies compared to the episode audio. [00:00:00] Damian: I'm Damian [00:00:00] Ilyse: I'm Ilyse Liffreing [00:00:02] Ilyse: And welcome to this edition of Th…
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Leadership in Design: Intern to Principal - Alessia Genova - Defining Hospitality - Episode # 169
56:42
56:42
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In this episode of Defining Hospitality, Dan interviews Alessia Genova, a noted interior design expert in the hospitality industry. Alessia shares her inspiring journey from starting as an intern at Tihany Design to becoming the company's principal and managing partner. With over 15 years of experience, Alessia discusses her passion for hospitality…
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