Best customer service podcasts we could find (Updated October 2017)
Related podcasts: Customer Service Leadership Customerservice Sales Management Business Customer Service Marketing Customerexperience Startup Support Tech Experience Social Media Customer Experience Culture Business News Education Hiring  
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show episodes
 
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Frank Reactions - Customer Experience & Customer Service in the Digital Era
 
Customer Experience & Customer Service in the Digital Era
 
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
 
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
 
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Customer Service Academy
Monthly+
 
Welcome to Tony Johnson's Cust Serv Nation! Join Tony Johnson for a deep dive into Customer service best practices drive excellence.
 
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Focus on Customer Service Podcast
 
The “Focus on Customer Service” podcast features brands who are offering amazing customer service via social media. It is hosted by Dan Gingiss (@dgingiss).Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requi ...
 
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Customer Management IQ - Call Center, Customer Service & Customer Relationship Management
 
Customer Creation with Blake Landau is a podcast series that focuses on customer management, as well as call center related topics. We explore best practices in customer contact on every channel, including call centers, customer relationship management and related marketing topics. We also bring you the pre-eminent thought leaders on maximizing customer relationships to increase customer acquisition, customer retention, loyalty and engagement.
 
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How to Survive Customer Service
Daily+
 
 
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Everyday Property Manager | Customer Service | Communication Skills | Multi-Family Housing | Management | Community Manager
 
Here at Everyday Property Manager, we are dedicated to helping you grow and thrive in the multi-family Housing industry. You are in a service business and there is great demand for excellent customer service and communication skills in this industry. We want to take your customer service and communication skills to the next level and beyond! Sure, this business is full of challenging moments, but it his how you handle the moments of challenge that make you exceptional.
 
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CCW Digital: A Customer Service Online Platform
 
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.
 
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Piss Poor Customer Service
Weekly
 
I don't know about you but I'm getting very tired of the lack of customer service that most companies provide. I'm starting a weekly talkcast so that not only I, but anyone else, can rant about their experiences. Although this TalkCast is based in Pittsburgh, PA, it isn't limited to just Pittsburgh or even National companies. If you've had a bad experience anywhere, come tell us about it!http://pisspoorcustomerservice.blogspot.com/This Podcast was created using www.talkshoe.com
 
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National Customer Service Week
 
It's National Customer Service Week, and here's how not to do it. For more information on how to get your Customer Service right, get in contact with the Institute of Customer Service at www.instituteofcustomerservice.com.
 
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Customer Service Show
Weekly+
 
In this show podcast we share stories of Good and Bad Customer Service. If work in the service industry most people "vote with their feet" and never return to your place of business.. Great customer service is often doing the little things other companies don't do (not mammoth actions costing thousands of dollars)
 
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Frank Reactions - Customer Experience & Customer Service in the Digital Era
 
Customer Experience & Customer Service in the Digital Era
 
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Accelerate Your Business Growth
 
Featured on Inc.com's list of 100 Podcasts That Will Make You Smarter, Better, and Wiser, and on the Fit Small Business list of best small business podcasts, this show is designed to help small business owners, salespeople, and aspiring entrepreneurs with the various aspects of business success. We meet on the 2nd and 4th Mondays of the month and have a great lineup of guests and topics scheduled. We’ll be talking about everything from sales to employee issues; from technology to social medi ...
 
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Truckers Solution Customer Service
 
This podcast is designed to show you how to be successful with your fuel card. Truckers Solution was started by Truckers for Truckers! We are committed to providing fleets and drivers with the capability to reduce everyday expenses such as fuel, tires, driver recruiting, etc.
 
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Sales Moment Podcast
Rare
 
One idea every week to help you build stronger relationships with your customers and increase your sales.
 
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Customer Service and Startup Life by Kayako
 
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
 
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Support Ops Podcast
Monthly
 
Customer support is not a hard concept. Someone has a problem and it’s your job to fix it and make them happy. Not just satisfied but happy. Here's how.
 
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Support Ops Hangouts
Monthly+
 
This is our weekly talk show focused on all things customer support.
 
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Relate Singles By Zendesk
Weekly
 
Update your description in your FeedPress settings.
 
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The Net Promoter System Podcast
Monthly+
 
Loyal customers spend more, stay longer and tell their friends about their experiences. In the Net Promoter System Podcast, Bain & Company's Rob Markey talks to business leaders who are using the management system to create experiences that keep customers coming back.
 
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Thank You For Calling!
Monthly
 
A look at the world of Customer Service: how to solve (or avoid) horror stories and make life better for everyone involved.
 
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Navigating the Customer Experience
Monthly+
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
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Positively Affirmative Radio
Monthly
 
We affirm you with education, information, and resources in the areas of: self-care, career development, business building, and wealth consciousness challenges and solutions.
 
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Hustle
Monthly
 
The ideas, methods, people, teams and cultures behind designing meaningful digital products. A Funsize production, hosted by Anthony Armendariz.
 
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Myron Sta. Ana's Myronosophies
 
The podcast of one of the top Filipino corporate trainers, training consultants, and motivational speakers in the Philippines.
 
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The Modern Customer Podcast
Monthly+
 
The Modern Customer Podcast is a show exploring the intersection of customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.
 
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"Voice of the Customer Radio" - Execs In the Know
 
Become a follower of "Voice of the Customer Radio" every two weeks as we feature stand out executives who represent the mandate of their customer experience and customer service strategies.Listen to all our archive shows. Rated some of the best content on radio.
 
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Training Matters
Monthly
 
Training expert Honey Shelton and her guests share how to improve performance at your company! Valuable, real-world tips on how to elevate the quality of training and turn it into training that matters and sticks!
 
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Above & Beyond: SaaS | Customer Success | Retention
 
The Above & Beyond Podcast brings you inspiring stories of people going above and beyond for their customers. We believe that businesses can’t thrive without happy customers, and we’re on a mission to discover the best ways to scale a customer-driven business.
 
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US News | Personal Finance
Monthly+
 
Kimberly Palmer, senior editor for U.S. News & World Report, writes about how to stay on top in the consumer world by saving money, avoiding scams, managing debt, and otherwise staying sane. She tries to incorporate these techniques into her own life, but often finds herself splurging on lattes, 19th-century novels, and kitchen-related gadgetry. Share with her your own money issues by sending questions to alphaconsumer@usnews.com.
 
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Case Closed Podcast
Rare
 
The Case Closed Podcast is the first and only podcast dedicated to helping you to learn, use, and extend the Salesforce Service Cloud to improve customer experiences and run an efficient contact center. Hosted by Salesforce MVPs, Jeff Grosse and Cheryl Feldman, you'll learn the features of Service Cloud, ways to extend functionality with the AppExchange, and hear the success stories that Service Cloud customers have experienced in their company.
 
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Facebook and Twitter for Business
 
Join the conversation about your business.
 
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Customers For Life
Weekly
 
Let's be clear right out of the gate, earning customers for life is not rocket science. You don't have to get deep in the weeds with the analytics that justify the big payoff to just being cool with your customers. All your customers really want is to feel like they matter and that they have value to your business. The big disconnect for businesses is in exactly how they create an exceptional customer experience so that they stand out in a sea of sameness. We're here to share high level stra ...
 
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Noah Fleming's Tuesday Tidbit
Weekly
 
Every week, 30,000 CEOs and Senior Executives receive Noah’s Tuesday Tidbit. THIS is the audio version of the weekly tidbit. The tidbits are exactly that – tiny morsels of goodness. They’re Noah’s weekly emails that include stories, thoughts, exercises, and lessons brown down into bite-sized chunks. The weekly challenges are fun to do, but most importantly – they generate results.
 
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Project Distinct Podcast
Weekly+
 
How can you add purpose to your career or business by creating distinctive emotional connections with your customers and your team? How can you do more good for others by enhancing the innovation you bring to the marketplace? PROJECT DISTINCT is a brief, daily conversation for our community. We seek to develop a unique approach that will connect at such a high level with customers and colleagues that we are recognized as distinctive in the marketplace -- and are rewarded with loyalty for our ...
 
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The Evergreen Show
Weekly
 
The only show that gives you proven, pragmatic, and immediately applicable business growth strategies every week in 15 minutes or less.
 
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Transforming the Customer Experience with Kristina Evey | Inspiring Business Leaders With Strategies to Increase Profits and Build a Loyal Customer Base
 
Transforming the Customer Experience is a podcast created for you, the Business Owner, Leader, or Manager. If you are looking for strategies, motivation, and ACTIONABLE advice during your commute, Kristina Evey delivers every week. Each episode brings you a crucial element of creating a Customer Centric Culture designed to bring clarity and alignment within your organization with the ultimate goal of getting new customers and increasing your profits!
 
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HR Talks Back
Daily+
 
Interviews with HR and Talent Management Leaders around the world about the key issues that matter to them.Also check out my other podcast show, Talking HR (http://www.blogtalkradio.com/talkinghr)
 
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Podcast – Support Driven
Monthly
 
The community dedicated to support as a career
 
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Oh Crap: The Crisis Management Podcast
 
Ever had an Oh Crap moment? Learn business secrets of crisis management and prevention from Meredith and Frank - crisis management experts with over 40 years combined experience. Join us as we explore, dissect, and get to the root cause of current scandals in the news. Whether it's your CEO sleeping with his secretary, the manager embezzling funds, or a total product meltdown - we'll tell you how to keep your business running and come out on top. Visit www.me2-solutions.com for more free cri ...
 
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Business Connections Live - The UK's Leading Online Business TV Channel
 
Business Connections Live is a weekly interactive live business television programme delivered straight to your PC, Notepad or Smart Phone. With the latest on Sales, Marketing, Start-ups, Funding, Networking, Telemarketing, Presentation, Social Media including LinkedIn, Twitter, Facebook and Pinterest. Watch the Live Stream show Monday 12 noon GMT (UK). http://www.businessconnectionslive.com
 
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Podcasts – The Akthar
Daily+
 
My Journey With Customers
 
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podcast – Consulting and Professional Services Radio
 
Ideas, Information and Inspiration for Consultants and Business Service Professionals
 
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Business, Baseball & Bourbon
Rare
 
Have you ever walked into your favorite store, coffee shop and/or business and wondered—“why are they so awesome?” How about the flip side—“why is this place so awful?” Join host Jerry Durham as he takes you through the successes and failures of various businesses ranging from Starbucks to healthcare clinics. A little spoiler alert…it all comes back to the customer experience!
 
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Podcasts – The Akthar
Daily+
 
My Journey With Customers
 
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Stepping Up Service
Monthly
 
This show features Ed Gagnon of Customer Service Solutions, a leading expert in the area of customer service and process improvement, talking about how organizations can keep "stepping up" the level of service they provide.
 
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Customer Experience
Monthly
 
The message is coming loud and clear. Customers want more! More respect, more choice, and more help!And they also want less! Less hassle, fewer procedures, less aggravation.They want a better experience every time they deal with you.Please join us to learn how to deliver that “more” and that "less" to your customers. Each week, trailblazing experts in Customer Experience will share what's new, what's exciting and what you can do to transform how your customers perceive you and your company.I ...
 
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Franchisee Connect with Michael G Pullman
 
On Franchise Connect, Michael Pullman interviews top performers in the franchising industry like top 50 franchisee Jeff Tews, Franchise King Joel Libava, Eagle Boys Founder Tom Potter and many many more. Franchisee Connect was created for YOU - the franchisee, independent or executive who has big ambitions and wants to grow FAST. If you want your drive to work, your morning walk or your 'zone out' time to be more productive Subscribe to Franchisee Connect now! Each episode features an expert ...
 
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Booster Shots From The Doc
Monthly+
 
Motivate your customers, motivate your team and motivate yourself
 
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Podnutz – The Computer Repair Podcast
 
Learning how to run your computer repair business is easier than you think! Join us for this weekly podcast where we discuss the ins and outs of computer repair. We discuss topics ranging from customer service to business practices. Be a part of the show by calling in, leaving a voicemail, emailing or joining the live chat.
 
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show series
 
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Chris Chicago's Artist Spotlight
 
J-NiBB’s outlook on life has always been unique, but simple: "If you want something badly enough, then either go get it, or find a way to make it happen!". He has never recognized "I can't." His participation in sports brought him recognition for both his leadership and motivational skills. In his senior year, it seemed that his football dream ...…
 
On Friday, September 22, the Norris Group proudly presents its 10th annual award-winning black tie event I Survived Real Estate. An incredible lineup of industry experts will join Bruce Norris to discuss perplexing industry trends, head-scratching legislation, and opportunities emerging for real estate professionals. All proceeds from the event ...…
 
I discuss tonight on how the Autonomous Vehicle Evolution is going to change virtually everything that we know and make many jobs obsolete. Autonomous Vehicles have the potential to be a significant disrupter to the economy and those is industries that will be affected by it need to prepare now as change is coming. I also discuss several person ...…
 
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Technology News Related Podcast on the Tech Podcast Network
 
I discuss tonight on how the Autonomous Vehicle Evolution is going to change virtually everything that we know and make many jobs obsolete. Autonomous Vehicles have the potential to be a significant disrupter to the economy and those is industries that will be affected by it need to prepare now as change is coming. I also discuss several person ...…
 
My guest today is Arlene LaBoy who runs the blog Wander with Red. Arlene is all about sharing the love of Orlando with the world! We had a really fun laid back conversation where we got to just chat about blogging, the city of Orlando, and how fun it is to create content. If you struggle to come up with ideas about content creation on social me ...…
 
While there are over 150 million phone devices with digital assistants like Siri and Google Assistant, and quickly growing smart speaker devices with Amazon’s Alexa on board, there’s another device that dwarfs these numbers in comparison. While they are considered voice-first devices, there are over a half billion Windows 10 devices (including ...…
 
Welcome to the Elevator World News Podcast. This week’s news podcast is sponsored by elevatorbooks.com: http://www.elevatorbooks.comKINGS III APPOINTS SOUTHEAST BUSINESS DEVELOPMENT DIRECTORKings III Emergency Communications, headquartered in Coppell, Texas, has appointed Mark Westbrook regional business development director for the Southeast. ...…
 
Meet Mylene Mylene Delaire was diagnosed with epilepsy at the age of 16 and is the founder of the Time Travelers Foundation. In this episode, she shares what happened when she had her first seizure, how she was diagnosed, and how she helps others who suffer from seizures through education and advocacy. Other items mentioned in this episode: Tou ...…
 
SHOW NOTES Nitin Chhoda is an immigrant who arrived in the US penniless in 2002, in a post 9-11 world. Delivered pizza, slept in his car, and didn't have money for winter clothes, but always a hustler. Became a licensed physical therapist, entrepreneur, author and public speaker in 2007. Now owns and runs several multi-million dollar companies ...…
 
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Daily News Roundup
 
Mostly sunny today with highs in the lower 70s. A LOOK BACK AT THE FINAL GUBERNATORIAL DEBATELast night was the second and final debate between the two major candidates for governor before the state goes to the polls on Nov. 7. The debate was full of soundbites, attacks, terrible jokes, and other canned responses – including a strange question ...…
 
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CCW Digital: A Customer Service Online Platform
 
Recorded at CCW, Hui Wu-Curtis joins us and shares that while she grew up in Phoenix, she and her family came to the US from Taiwan when she was 5 and at the time she didn’t know any english. She changed that in under two years and was good to go in 2nd grade. Her parents were completely focused on education so if she didn’t have homework, she ...…
 
Ever dream of driving an exotic sports car? How about having a dozen of them parked in your garage, all being paid for by your rental customers? This week Shannon and Dave meet two entrepreneurs who have built a fast-growing and successful Small Business using the Turo car rental platform. If you’ve ever dreamed of that new Porsche or Jaguar, b ...…
 
As Servcorp s Chief Operating Officer, Marcus Moufarrige is responsible for Servcorp s business across 21 countries, overseeing product strategy, customer service and all things operational. Marcus says his aim is first and foremost to provide great experiences when and wherever customers or their clients interact with Servcorp. Having joined S ...…
 
In this episode, I had the pleasure of talking to Marty Neumeier, author, designer, and director of transformation at Liquid Agency. We talked about what is a brand, why customers are in charge of your product, how to differentiate yourself on the market, and how to create a culture of constant innovation. Marty has written several best-selling ...…
 
http://www.wfn1.com/wp-content/uploads/2017/10/ceomoney_20171018_full.mp3 with Guests: Mickey Bresman CEO – Semperis www.semperis.com Semperis is an enterprise identity protection company that helps recover enterprises from cyber breaches and identity system failures, on-premises and on cloud. Semperis’ leading technology enables organizations ...…
 
https://www.chickerystravels.com/wp-content/uploads/2017/10/Episode-6_RV-Maintenance-and-Modifications.mp3 In this episode we discuss how well our RV, a Heartland Cyclone Fifth Wheel, has held up to full-time RV living and traveling. In addition, we outline all of the work we’ve had done under the manufacturer’s warranty, as well as the extende ...…
 
We need to rethink our diversity strategy, says Sallie Krawcheck. What we've been trying for the last decade hasn't been working, but what exactly is the problem? Research reveals that diversity is actually worse in meritocracies. Managers—and particularly middle managers, Krawcheck points out—fall into the cognitive trap of hiring people who " ...…
 
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The Meaningful Money Podcast - Making Sense Of Money with Pete Matthew
 
I’m always excited to see the emergence of services that look to help more people take their financial planning in hand through the power and economies of scale that the internet provides. My guest today has launched a service called Finimize which seeks to both educate customers and also to help them with their financial […]…
 
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The Meaningful Money Podcast - Making Sense Of Money with Pete Matthew
 
I’m always excited to see the emergence of services that look to help more people take their financial planning in hand through the power and economies of scale that the internet provides. My guest today has launched a service called Finimize which seeks to both educate customers and also to help them with their financial […]…
 
During today’s broadcast of The Thrive Time Business Coach Radio Show, Clay Clark (the former U.S. SBA Entrepreneur of the Year) breaks down the specific proven path for building a successful online store. During today’s show Clay breaks down the following topics and more: The power of business coaching, what you don’t know is hurting, your net ...…
 
The United States Census Bureau projects nearly one in four American adults will be 65 or older by 2050. Lifelong housing is the idea that places where we live are modified to allow for easier living as we mature to accommodate for different abilities and mobilities. The conversation in Fayetteville began in earnest early this year with a city- ...…
 
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How to Instructional Podcast on the Tech Podcast Network
 
Podcasting is a time-shifted media. While many subscribers will consume podcast episodes as they're released, some fans will binge on all your content, which can reveal some areas to improve your podcast. I use my own My Podcast Reviews account to automatically collect and notify me of reviews from all 155 Apple Podcasts catalogs. The reviews a ...…
 
Podcasting is a time-shifted media. While many subscribers will consume podcast episodes as they're released, some fans will binge on all your content, which can reveal some areas to improve your podcast. I use my own My Podcast Reviews account to automatically collect and notify me of reviews from all 155 Apple Podcasts catalogs. The reviews a ...…
 
Poor customer service and a big cut to the all important dividend were front and centre at Telstra's annual general meeting in Melbourne.
 
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Socially Supportive: Customer Care the Social Way
 
A Tech Tuesday Episode. All things Technology related to providing digital customer service. Brought to you by: The Social Pack. Get on the Inside to stay on the top side. Head to SociallySupportive.com and join today for the latest tips, tricks and technology in social customer care. MorningBrooke Digital. Visit www.MorningBrookeDigital.com fo ...…
 
You can now set your Teens up with and Account at Amazon and control the purchasing process. I would think most parents already do this as I demand cash before approval of my teens purchase. Purchasing without getting pre-approval at my house has serious consenqences. Such is the digital world we live in. Ohh confession I had to do some Audio e ...…
 
You can now set your Teens up with and Account at Amazon and control the purchasing process. I would think most parents already do this as I demand cash before approval of my teens purchase. Purchasing without getting pre-approval at my house has serious consenqences. Such is the digital world we live in. Ohh confession I had to do some Audio e ...…
 
Darrah Brustein is a serial entrepreneur and networking guru who's founded Equitable Payments, Network Under 40 and Network Over 40. She also authored Finance Whiz Kids to teach children financial literacy through fun and engaging illustrated stories. In the simplest of terms, Darrah is a connector. When not working, writing, or volunteering, y ...…
 
La Corte Bistro is a restaurant that will give you a fantastic dining experience. Buying a Florida Gulf Coast Home? Search all Homes for Sale Selling a Florida Gulf Coast Home? Click here for a Home Value Report Today I want to take you on a tour of La Corte Bistro in Cape Coral and talk with three of the restaurant’s four co-owners—Michael Bod ...…
 
In today's crowded content marketing space, is it still possible to dramatically grow your website traffic through blogging? The answer is yes, and in this week's episode of The Inbound Success Podcast, I'm interviewing Databox CEO Pete Caputa about the strategies he used to grow the company's website traffic by 600% and inbound leads by 400% i ...…
 
Life Tumbled - Customer Service
 
Today’s interview is with Mark Smith, President of Kitewheel, which is the world’s only cloud-based Customer Journey Hub designed for innovative agencies and brands looking to move in step with the modern digital consumer. Mark joins me today to talk about the state of the customer journey, the rising amount of attention being placed on retenti ...…
 
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SchmidtCast - Europe's #1 EntrepreneurCast for business
 
This is episode #12 of the SchmidtCast and today I share part 1 of the 25 Things Every Business Should Automate. FREE DOWNLOAD: 25 Things Every Business Should Automate In today's episode we cover the first 9 things. LEADS 1. Respond immediately to an email contact request 2. Assign inbound leads to a sales representative 3. Always win at phone ...…
 
Reimagining Work. With Labneh. And Wine. Welcome to Episode 83 of Edacious and a conversation with a restaurateur who has a chance many folks don't get. A second chance to open his restaurant in a new space. http://edacious.co/083 What does this mean for his staff? His customers? His bottom line? Meet Justin Ross of Parallel 38, a gentleman and ...…
 
An Autonomous Air Taxi test flight over Dubai, the SpiderMAV perching drone, Flirtey plans for delivery of emergency defibrillators by drone, using the Insitu ScanEagle to fight wildfires, the Zenmuse X7 professional camera, and drones for traffic management studies. UAV News Volocopter Completes Test Flight Over Dubai The German-designed Voloc ...…
 
Podcasting Infrastructure We continue our discussion on podcasting and get into the technical aspects of recording and producing a podcast. {01:00} Podcasting is huge in North America. But the similar growth isn’t seen in Europe and Asia. This is mostly attributed to the fact that English is the primary language in North America whereas there a ...…
 
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In The CLEAR Business Podcast
 
Angel Ribo joins Justin Recla to talk about transparency international and the importance of knowing who you’re doing business with. Angel Ribo, known as The CEO Confidant, is an International Speaker and the Preeminent Advisor to CEOs. In the last 19 years, Angel has helped more than 1,500 CEOs in 33 different countries. He was born near Barce ...…
 
Most people take the path of least resistance or give up way too quickly when challenged. How do you stay motivated and follow through with the actions that will lead to success? Why do you need to find the right people to associate with? What are the habits successful people have and why are they so crucial? On this episode, Matt Aitchison sha ...…
 
Ericka Davis, Communications and Media Relations Director of Atlanta BeltLine Inc. joins Fuel the Frenzy podcast to examine recent PR crises, including Pepsi and United Airlines, and what could have been done to better manage each situation. Ericka acknowledges the power of customer service as its own form of public relations and provides tips ...…
 
Adam explores real-life situations that exemplify commonly wasted retail opportunities in brick-and-mortar customer service. Are wasted retail opportunities looming in your store? While online retailers like Amazon continue to grow, those who maintain physical locations have a tall order! They need to give customers a real reason to visit, inst ...…
 
In Episode:28 of the Unrestricted podcast Chris and Jesse Discuss: Customer Service, The Good, Bad and Ugly Our top 3 songs of the weekTop 3 songs of the week:Chris' Top 3 Greenhaven, The Great Sonoran Supertramp, Goodbye Stranger Beastie Boys, Paul revereChris' Top 3 Tom Petty, Refugee Jimi Hendrix, Ezy Rider Lance Lopez, Romeo Top 3 playlist…
 
Alan and Kathryn Knowles on zombies, gnomes and quirky financial services marketing - MAF145 This week on the show my guests are Alan and Kathryn Knowles. We talk about how they became an award-winning specialist financial adviser firm by using zombies, gnomes and advent calendars to create some quirky marketing campaigns. Welcome to episode 14 ...…
 
Experiential hybrid of retail and media… David Carson, Co-founder and CMO of The New Stand (a bodega with new products, new content, and new experiences for people on the go, packaged with a spirit of service, style, and modern convenience – (profile)) joins hosts Lisa Berger, Edward Hertzman and Dalia Strum in the MouthMedia Network Studios po ...…
 
Episode #92 Have you ever won the lottery? Maybe not. Or if you have, it wasn’t a huge take. But I’m betting it was an instant of fun getting that ticket and scratching off those circles with a quarter.Well, why not give your customer that same excitement each and every time they dine with you? On top of the great service, this is just one more ...…
 
The majority of customer interaction today happens on the phone, but that isn’t the way most customers prefer to communicate or the most effective way for brands to interact with customers. Phones can be frustrating, email can feel like spam, and in-person communication can be inconsistent. Instead, a growing number of brands are turning to cha ...…
 
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Marketing That Won’t Break the Bank
 
In business, our goal is to get more customers, right? In many cases, it isn’t as easy as it sounds. One reason is that your customers need to know, like and trust you before they are willing to buy your product or service. One way to do that is by using Facebook Groups. Depending on your needs, Facebook Groups are great ways to communicate wit ...…
 
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Clicks And Leads Vzine
 
Are you an introvert? You may be surprised to know I am, which is why I like videos and email marketing generally because, once done and uploaded online, they don't require me to be there 24/7/365. I also HATE talking on the telephone or even Skype, being a visual person. I don't do chit chat but I can do pre-scheduled meetings.The one thing I ...…
 
“You gotta make things work. If not, you’ll be at the bottom of the barrel.” – Jesse Trejo To call Jesse a “barber” almost seems inadequate. He’s a craftsmen. Dedicated to the art of doing a job and doing it well. Of course his customers love him. Just reading their comments online will keep you busy for the next few days. But there’s more to t ...…
 
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