Best customer service podcasts we could find (Updated June 2017)
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Frank Reactions - Customer Experience & Customer Service in the Digital Era
 
Customer Experience & Customer Service in the Digital Era
 
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Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
 
Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
 
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Focus on Customer Service Podcast
Monthly+
 
The “Focus on Customer Service” podcast features brands who are offering amazing customer service via social media. It is hosted by Dan Gingiss (@dgingiss).Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requi ...
 
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Customer Management IQ - Call Center, Customer Service & Customer Relationship Management
 
Customer Creation with Blake Landau is a podcast series that focuses on customer management, as well as call center related topics. We explore best practices in customer contact on every channel, including call centers, customer relationship management and related marketing topics. We also bring you the pre-eminent thought leaders on maximizing customer relationships to increase customer acquisition, customer retention, loyalty and engagement.
 
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Customer Service Academy
Monthly+
 
Welcome to Tony Johnson's Cust Serv Nation! Join Tony Johnson for a deep dive into Customer service best practices drive excellence.
 
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How to Survive Customer Service
Daily+
 
 
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Everyday Property Manager | Customer Service | Communication Skills | Multi-Family Housing | Management | Community Manager
 
Here at Everyday Property Manager, we are dedicated to helping you grow and thrive in the multi-family Housing industry. You are in a service business and there is great demand for excellent customer service and communication skills in this industry. We want to take your customer service and communication skills to the next level and beyond! Sure, this business is full of challenging moments, but it his how you handle the moments of challenge that make you exceptional.
 
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Piss Poor Customer Service
Weekly
 
I don't know about you but I'm getting very tired of the lack of customer service that most companies provide. I'm starting a weekly talkcast so that not only I, but anyone else, can rant about their experiences. Although this TalkCast is based in Pittsburgh, PA, it isn't limited to just Pittsburgh or even National companies. If you've had a bad experience anywhere, come tell us about it!http://pisspoorcustomerservice.blogspot.com/This Podcast was created using www.talkshoe.com
 
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National Customer Service Week
 
It's National Customer Service Week, and here's how not to do it. For more information on how to get your Customer Service right, get in contact with the Institute of Customer Service at www.instituteofcustomerservice.com.
 
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Customer Service Show
Weekly+
 
In this show podcast we share stories of Good and Bad Customer Service. If work in the service industry most people "vote with their feet" and never return to your place of business.. Great customer service is often doing the little things other companies don't do (not mammoth actions costing thousands of dollars)
 
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Frank Reactions - Customer Experience & Customer Service in the Digital Era
 
Customer Experience & Customer Service in the Digital Era
 
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CCW Digital: A Customer Service Online Platform
 
By providing members with a complimentary, 24/7/365 opportunity to engage with countless, exclusive online resources and a series of award-winning conferences at which they can interact without wires, CCW Digital will create a better, more empowered breed of call center professionals that will deliver a better, more satisfying experience for customers and business stakeholders.
 
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Truckers Solution Customer Service
 
This podcast is designed to show you how to be successful with your fuel card. Truckers Solution was started by Truckers for Truckers! We are committed to providing fleets and drivers with the capability to reduce everyday expenses such as fuel, tires, driver recruiting, etc.
 
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Customer Service and Startup Life by Kayako
 
Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.
 
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show series
 
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Ask a House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips
 
Gloves - should you wear disposable gloves for house cleaning? Some housekeepers and maids don't think they need to wear gloves because they don't clean with toxic chemicals. The House Cleaning Guru, Angela Brown suggests there's a better reason maids wear gloves. In every house cleaner training or maid service training, you learn about PPE. Sh ...…
 
How did you land your first client? We all have our stories on how we found clients (or how clients found us). Most seasoned freelancers have anecdotes to share – from meeting them through a common friend, a connection on LinkedIn, from a freelancing meet-up event, or that serendipitous event that led to the first contract. My personal story ca ...…
 
Mark Schaefer, director of technical sales in the Microsoft Pacific Northwest Region, talks about how his team has experienced digital transformation—how an integrated toolset built on Dynamics 365 and Azure Cloud Services replaced multiple tools, complex processes, and time-consuming administration. This new set of tools boosted team morale an ...…
 
Mark Schaefer, director of technical sales in the Microsoft Pacific Northwest Region, talks about how his team has experienced digital transformation—how an integrated toolset built on Dynamics 365 and Azure Cloud Services replaced multiple tools, complex processes, and time-consuming administration. This new set of tools boosted team morale an ...…
 
Mark Schaefer, director of technical sales in the Microsoft Pacific Northwest Region, talks about how his team has experienced digital transformation—how an integrated toolset built on Dynamics 365 and Azure Cloud Services replaced multiple tools, complex processes, and time-consuming administration. This new set of tools boosted team morale an ...…
 
If you’re a sales person and you care about your clients, your personal development, your career, and your company, then I have a message for you. Download Transcript of Podcast It’s Time To Up Your Game Are we’re failing our customers, prospects, the companies we work for and ourselves? In the past 15 years, there have been crazy advancements ...…
 
Updated: Updated existing content for relevancy and new information about pricing, and Hulu’s Live TV service. Netflix, Amazon Prime Instant Video, and Hulu offer a massive amount of on-demand content at a low monthly cost. Each service makes for a fantastic way to provide extensive entertainment options to an entire family, and, as the best st ...…
 
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Fanthropological
 
What makes 007 oh-so-beloved by fans? On this week’s episode, the Nickscast (and special guest friend, Tom) talk about why it is that folks are such a fan of the intruiging English spy, James Bond! Next week, we’ll be dipping our toes into the Whedonverse as we talk about fans of Firefly: Browncoats! Episode outline Last Episode’s Famous Last W ...…
 
The guys discuss the new iPads Pro, the Essential phone, which betas they will and won't install, and more! Links: Ex-NBA star arrested for allegedly stealing from Apple store - CNET Exclusive: this is the Essential Phone - The Verge First Look at the Essential Phone, Andy Rubin's Anti-iPhone | WIRED Play Store downloads show Google Pixel sales ...…
 
Carter Harkins and Taylor Hill, Owners of Spark Marketer, authors of Blue Collar Proud, and hosts of the Blue Collar Proud Show podcast joins Enterprise Radio. Listen to host Eric Dye & guests Carter Harkins and Taylor Hill discuss the following: Why Blue Collar? How does a lack of respect for blue collar work affect those who work in the indus ...…
 
Carter Harkins and Taylor Hill, Owners of Spark Marketer, authors of Blue Collar Proud, and hosts of the Blue Collar Proud Show podcast joins Enterprise Radio. Listen to host Eric Dye & guests Carter Harkins and Taylor Hill discuss the following: Why Blue Collar? How does a lack of respect for blue collar work affect those who work in the indus ...…
 
In this country there have been three main credit bureaus, Experian, Equifax and TransUnion, for many decades. These companies provide most of the consumer data that lenders use today to make a credit decision. However, there are other bureaus that cover different niches within the consumer space and one such company is Clarity Services. My nex ...…
 
In this country there have been three main credit bureaus, Experian, Equifax and TransUnion, for many decades. These companies provide most of the consumer data that lenders use today to make a credit decision. However, there are other bureaus that cover different niches within the consumer space and one such company is Clarity Services. My nex ...…
 
In this episode Bruce and Birdman chat about customer service. Full Video @ https://youtu.be/4ATQuYAIOqg
 
Disruption isn’t just a buzzword in Silicon Valley—it’s a religion. And its high priest is undeniably Uber, the ride-sharing service that revolutionized transportation by allowing customers to hail a cab with the push of a button.Uber has long prided itself on ignoring the status quo and rewriting the rules. Its rapid expansion came about becau ...…
 
In this episode Andrew and Julie welcome Carol Topp, author of the Micro Business for Teens series. From mowing lawns to tutoring, Carol shares 30+ ideas to help teens become small business owners. GO TO PART 1 Referenced Materials: Micro Business for Teens Homeschool CPA Carol Topp's Pinterest Board Micro Business for Teens Bundle by Carol Top ...…
 
ER 006: New Market Research Tool, Emojis in Checkout, Australia, Brand Registry, Amazon + Whole Foods and You, Walmart Disappoints Mentioned Links Sign up for Amazon Ads Webinar Here Viral Launch Market Intelligence Product Research Tool Importing to Australia Guide Brand Registry 2.0 Put Emojis On Checkout in Amazon Amazon Whole Foods Merger N ...…
 
Atom Bank is a relatively new, digital-only, challenger bank. In this edition of the Business Finance Bulletin podcast we look at a £30m investment made by the British Business Bank, which Atom will be using to support small businesses.The Queen’s Speech contained news that the government intends to introduce the Goods Mortgage Bill which will ...…
 
In this episode Simon interviews Nathan Bostock, CEO of Santander UK. Nathan explains how Santander is embracing the tech changes facing the banking industry, and the shifting customer behaviours in their interactions with the bank with the help of digital innovation. He also tells us that digital innovation evolves around good customer service ...…
 
SHOW NOTES: Summary: Amanda Nelson has been traveling the country and teaching seminars for 20+ years teaching all levels of agility, with nearly all dog breeds. She focuses on teaching teamwork and how to create a strong connection between dog and handler. She works with all styles of handling, from running with your dog to distance handling, ...…
 
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Charter Trust - Global Market Update
 
Is Amazon a monopoly? Source: Amazon A monopoly exists when there is effectively only one supplier of a good or service. They can set the price, and anyone who wants what they’re selling has to pay it. There’s really no alternative. This was the case with Standard Oil in the late 19th century. They were an innovative oil refinery that bought ou ...…
 
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Contractor Success Map with Randal DeHart | Contractor Bookkeeping And Accounting Services
 
This Podcast Is Episode Number 0222 And It Will Be About Uniquely Highly Profitable Contractors Target High-Profit Enjoyable Clients Every Construction Contractor Has Clients Who Want To Help Part of the reason is that they want to be sure the project is moving and things are being done. Other times the goal is to hopefully save money. In many ...…
 
On June 5, IBM announced the availability of Regional Service for IBM Cloud Object Storage. Customers now have the choice to store and access their data within a single region composed of multiple IBM Cloud data centers for business continuity and high availability, with low cost and low latency. Riz Amanuddin joins us today about all of the de ...…
 
Bart Lorang is the Founder & CEO @ FullContact, the leading contact platform for professionals, teams and businesses. They have raised over $45m in funding from some of the best in the business and dear friends of the show in the likes of Foundry Group with Brad Feld, David Cohen and Techstars and Howard Lindzen at Social Leverage just to name ...…
 
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Selling the Sandler Way Podcast
 
Welcome to Selling the Sandler Way, with your host Dave Mattson, the president and CEO of Sandler Training. He is a five-time bestselling author, speaker, trainer, and consultant to hundreds of international organizations. In this show, he talks to other Sandler trainers about the Sandler selling system. The Selling the Sandler Way Podcast is b ...…
 
Today’s interview is with Chase Clemons, a customer support team lead at Basecamp, a provider of project management and team communication software. We talk about Basecamp’s CEO Jason Fried assuming personal responsibility for all customer refunds, what that means in practice, what it’s like to work at Basecamp, what customer service means for ...…
 
Transparency is a Super Power. In this episode we talk about transparency in business, partnership, marriage, parenting, and life. As Executive Director of Super Power Experts, Tonya Dawn Recla spends her days convincing people Super Powers are real and recruiting other powerful mutants. During her career as a government Special Agent, she expl ...…
 
(An excerpt from If You Can Count to Four available on Amazon) Money: What It Is, and How to Have Plenty Of It I am wondering if you would be happy if someone were to come to you and tell you that you could have all of the money that you desire to have. I am wondering if you would be interested in learning what money is and how you can have ple ...…
 
(An excerpt from If You Can Count to Four available on Amazon) Money: What It Is, and How to Have Plenty Of It I am wondering if you would be happy if someone were to come to you and tell you that you could have all of the money that you desire to have. I am wondering if you would be interested in learning what money is and how you can have ple ...…
 
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The Startup Chat with Steli and Hiten
 
Is there one way to do sales? Should you model your sales abilities against another person? What if you do not share their personality? In this episode, Steli and Hiten discuss whether sales is natural or learned. Listen in as they share their own experiences in sales and what defines a successful salesperson. Hiten and Steli also give their ta ...…
 
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The Startup Chat with Steli and Hiten
 
Is there one way to do sales? Should you model your sales abilities against another person? What if you do not share their personality? In this episode, Steli and Hiten discuss whether sales is natural or learned. Listen in as they share their own experiences in sales and what defines a successful salesperson. Hiten and Steli also give their ta ...…
 
Podcast Episode: 119 Release Date: June 23, 2017 On this podcast Catherine Boyer, MA, LCSW discusses how the NeurOptimal® brain training system enhances flexibility and resilience so that your maladaptive behaviors are modified in your favor. Catherine is an expert NeurOptimal® trainer who helps clients learn how to run their brains and nervous ...…
 
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The South Carolina Business Review
 
We’ve talked before on this show about the Lean Start-Up model for entrepreneurs and how it is keeping many of them in business by spending their time to learn about their potential customers, iterating products and services to meet those needs, re-iterating, pivoting, all the while continuing to move forward and build a company. Our next guest ...…
 
Welcome back Nerds, Geeks, and Ziglets for another episode of the Zigbits Network Design Podcast (ZNDP), where Zigabytes are faster than Gigabytes. As always our goal is to provide you with real world context around technology. I’m Michael Zsiga, also known as Zig, and I am your host. We have an awesome show for you today, fully packed with a t ...…
 
Kay is a nationally-recognized Business Coach and Consultant and Bestselling Author. She draws from her own experiences and struggles in life and in business to inspire others and to make a difference in their life. She specializes in helping coaches, consultants, and other service professionals, to Grow their business with the right Systems an ...…
 
If it’s Friday, that means another EXCITING session of Ask Scott here on The Amazing Seller Podcast! Are you fired up and ready to TAKE ACTION? Scott comes ready with his usual fire to deliver some helpful insights and answer questions from TAS followers like you! On this episode, he starts with a helpful lesson, just take one bite at a time. D ...…
 
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Mike Fabarez Sermons on Focal Point
 
Pastor’s Note God’s justice is poetically on display in our Old Testament reading as we wrap up the Book of Esther. While we are made to wait for God’s justice and our coming vindication let us remember that the Lord is faithful and will always right every wrong. In Acts 6 we read of the importance of the leaders of the church being committed t ...…
 
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Mike Fabarez Sermons on Focal Point
 
Pastor’s Note God’s justice is poetically on display in our Old Testament reading as we wrap up the Book of Esther. While we are made to wait for God’s justice and our coming vindication let us remember that the Lord is faithful and will always right every wrong. In Acts 6 we read of the importance of the leaders of the church being committed t ...…
 
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Own It The Podcast - For Your Business & Your Life!
 
Nicola’s in Brisbane with Neil Asher for his Aussie Entrepreneurs conference this weekend and Neil suggests our topic of the week: Fear of Failure. Nicola is still quite lagged from the long flight and neither Judith or Nicola fear failure anymore so it is quite an uphill struggle to find plenty to debate. Consequently N&J record their shortest ...…
 
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Ask a House Cleaner | Angela Brown | Savvy Cleaner | House Cleaning Tips
 
Topless house cleaning is a legitimate business but can be an unsafe one. Today on Ask a House Cleaner we look at the dangers of topless house cleaning. Kinky cleaning, sexy maid service, fantasy house cleaning and the reality of what to expect if you promote yourself to strangers. Angela Brown The House Cleaning Guru shares some big sister adv ...…
 
In this Marketing Over Coffee: Learn About Ad Tracking, GDPR, Showjacking and more! Direct Link to File Brought to you by our sponsors: StackAdapt and TopTal! WWDC – 24 hour window on intelligent tracking and HomePod GDPR coming soon to stomp on tracking Mass says "That’s not a cookie, it’s brick and mortar" StackAdapt is a digital advertising ...…
 
In this Marketing Over Coffee: Learn About Ad Tracking, GDPR, Showjacking and more! Direct Link to File Brought to you by our sponsors: StackAdapt and TopTal! WWDC – 24 hour window on intelligent tracking and HomePod GDPR coming soon to stomp on tracking Mass says "That’s not a cookie, it’s brick and mortar" StackAdapt is a digital advertising ...…
 
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Marketing Over Coffee
 
In this Marketing Over Coffee: Learn About Ad Tracking, GDPR, Showjacking and more! Direct Link to File Brought to you by our sponsors: StackAdapt and TopTal! WWDC - 24 hour window on intelligent tracking and HomePod GDPR coming soon to stomp on tracking Mass says "That's not a cookie, it's brick and mortar" StackAdapt is a digital advertising ...…
 
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Julie Cross Podcast Show
 
A little rant about a service experience that has me thinking we should be more aware of what opportunities we are missing while we are 'protecting' ourselves from our customers. Maybe we should start concentrating on serving them rather than being suspicious of them.
 
Old Testament: 2 Kings 4:18-5:27 New Testament: Acts 15:1-35 Psalm: Psalm 141 Proverb: Proverbs 17:23 Old Testament: 2 Kings 4:18-5:27 2 Kings 4:18-5:27 Back to top 2 Kings 4:18-5:27 Elisha Raises the Shunammite's Son When the child had grown, he went out one day to his father among the reapers. And he said to his father, “Oh, my head, my head! ...…
 
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ESV: Through the Bible in a Year
 
Morning: Esther 7-10 Evening: Acts 6 Morning: Esther 7-10 Esther 7-10 Back to top Esther 7-10 7 So the king and Haman went in to feast with Queen Esther. And on the second day, as they were drinking wine after the feast, the king again said to Esther, “What is your wish, Queen Esther? It shall be granted you. And what is your request? Even to t ...…
 
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