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English for Custmer Service Podcast

English for Customer Service Podcast

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This is the best Podcast to get started with English for Call Centers and Customer Service for students of English as a Second Language. Practice your listening and speaking. Learn Call Center Soft Skills and Vocabulary. Learn Customer Service skills: Empathy, Troubleshooting Soft Skills and others. Practice active listening, Call center Role plays, empathy scripts, sales role plays, grammar and vocabulary.
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Every week, Maria and Rory get together to discuss the latest IELTS Speaking topics, providing model answers and vocabulary to help you improve your general spoken English and achieve a higher band in your IELTS exam. Our website: https://successwithielts.com Transcripts: https://successwithielts.com/podcast#transcripts Premium episodes: https://linktr.ee/sfspremium
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Moody's Talks - Muniland

Moody's Investors Service

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Hosted by Nick Samuels of the US Public Finance team, Muniland delves into the latest developments impacting the credit environment for states, local governments, healthcare, higher education and more. In each episode, Moody’s analysts join Nick in exploring the ramifications of the pandemic, climate change, cyber risk, federal policy, pension burdens and other deep-seated challenges.
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Join me for a weekly talk-through of IELTS topics to help you learn about the issues, vocabulary, tips and strategies you need to prepare. Find all my tips on my website ieltsetc.com and join the Members Academy for all the downloads, step-by-step online courses, and support to get you a Band 7+ in the #ielts test.
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Unboxing Japan

Charles & Akira

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Unboxing Japan features Charles & Akira broadcasting from the lovely Kyoto, Japan. Charles, a translator, writer, and cultural consultant living in Japan for over 20 years, and Akira, a service and hospitality consultant, apply their unique perspective to a wide range of topics; from features introducing interesting aspects of Japan, to current events in Japan and around the world. (この番組は、マッケニー・チャールズと河上朗でお送りする国内外の日本に興味がある人に向けた番組です。日本とはどんな国なのか、日本ではどんなことが起きているのかを、日本に長年住むチャールズさんと、日本で生まれ育った河上との二 ...
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Welcome to the podcast page of Wesley UMC. 보스턴 웨슬리 연합감리교회 설교 팟캐스트 페이지 입니다. We are a multiethnic, bilingual United Methodist Church in Medford, MA. We seek "to do justice/to love kindness/and to walk humbly with God" (Micah 6:8) and to create an inclusive, affirming community. We will be uploading sermons from our Sunday services (English, Korean) and daily messages (Korean). Please check back for more content. Any questions? Email wesleyumc.treas@gmail.com.
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The BBC is the largest broadcasting organisation in the world. Its mission is to enrich people's lives with programmes that inform, educate and entertain. BBC World Service broadcasts to the world on radio, on TV and online, providing news and information in 32 languages.
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Law of Self Defense

Attorney Andrew F. Branca

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Attorney Andrew F. Branca's weekly plain-English legal educational News and Question & Answer show on American use-of-force law--self-defense, defense of others, and defense of property, to enable law-abiding people to make better informed, more confident, more decisive, and more lawful use-of-force decisions.
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Hope Fellowship Costa Rica

Hope Fellowship Costa Rica

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Messages of hope in Jesus Christ, in English and Spanish from Hope Fellowship church in Costa Rica (Playas del Coco in the province of Guanacaste). Visit us online at http://hope.cr or on Facebook at http://facebook.com/hopefellowshipcostarica ///// Mensajes de esperanza en Jesucristo, en inglés y español de la iglesia Hope Fellowship en Costa Rica (Playas del Coco en la provincia de Guanacaste). Visítenos en línea en http://hope.cr o en Facebook en http://facebook.com/hopefellowshipcostarica
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A quirky, insider's guide to understanding France and the French, from the sublime to the ridiculous. Thursday at 1:45pm. And join us for French Connections Plus on the last Thursday of the month at 4:15pm.
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Maybe you dream of moules frites and Belgian beer every night, or maybe you wake up wishing you were anywhere else, but Belgium is where the long and winding road has brought you. The "More From Brussels" podcast aims to bring a fresh perspective on this city, an adopted home away from home for so many expats.
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https://traffic.libsyn.com/secure/bizpod/BEP409-Quality-Control-2.mp3 Welcome back to Business English Pod for today’s lesson, the second in a two-part series on quality control. In this lesson, we’ll focus on quality control for customer service. For companies that sell products, quality control is critical. Not just for ensuring consistency, safe…
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🎙️🎧 Podcast 30 |Real Practice & Coaching: with Mock Calls with Expert Call Center Coach 👂Listen into our latest episode where our call center coach takes you through comprehensive soft skills training with real mock calls. • Practice and perfect your Empathy, Assurance of Help, and Call Handling skills in a hands-on, interactive way! • This episode…
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President Donald Trump was shot by an attempted assassin on Saturday, July 13, a day that exposed a horrific degree of incompetence of both the US Secret Service generally and some of its purportedly elite agents on scene in particular. Exactly how incompetent were some of those agents on scene? In today's show we illustrate exactly their level of …
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For eons, salt has been crucial to human health, culture, and diet. On this episode of The Evidence, we explore the strange science of salt taste – why it can be sweet, salty, or even a flavour enhancer. We look at how salt keeps our bodies running, and what happens if we have to little of it. And while too little salt may be bad, too much is also …
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Israeli prime minister Benjamin Netanyahu visits Washington DC for the first time since the Hamas attacks of October the 7th plunged the Middle East into war and chaos.The visit comes as he is under pressure to end the war in Gaza from both Israelis and the US administration.Also in the programme: Kamala Harris starts the Presidentical race behind …
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Zambia’s President Hakinde Hichilema has fired the entire board of the country’s Anti-Corruption Commission after allegations that certain officials on the body tasked with fighting corruption, were taking bribes. The accusations have been strongly denied, but a former chairman says the board needs to be reformed.Ethiopia has seen a surge in kidnap…
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A mother’s fight to get vital services for her profoundly disabled daughter after moving home to NI. Also, could the UK government face a court challenge to force an Irish unity referendum? & we cover the row over whether open air religious services should be held in Ebrington Square in Derry.By BBC
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What makes women become whistleblowers? And what happens after they’ve brought wrongdoing to light? Nuala talks to lawyer-turned-author Megan Davis about her experience blowing the whistle on financial crime, how it inspired writing her new thriller Bay of Thieves, and how a whistle-blower can make the perfect character for crime fiction.When is it…
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Learn a phrase that means 'everything'![Image: Getty]For more great language tips and programmes visit bbclearningenglish.comFind a full transcript for this episode and more programmes to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/the-english-we-speak_2024/ep-240722FIND BBC LEARNING ENGLISH HERE: Visit our…
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Kia Ora Aotearoa! Welcome to The Working Group, New Zealand's top political podcast not funded by NZ on Air. I'm your host, Martyn Bradbury, editor of The Daily Blog. Joining me tonight: Damien Grant - libertarian liquidator and Cthulhu of Capitalism. Michael Wood - E Tu Union's Negotiation Specialist Craig Renney - the sickle and the hammer, The C…
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Kamala Harris accused Donald Trump of taking the US backwards. She promised more gun control and protection for reproductive rights. In his first public comments since pulling out of the race, Joe Biden urged Democrats to embrace Ms Harris. Also: an oxygen discovery has defied knowledge of the deep ocean, and with life expectancy increasing, China …
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The Apartheid Killer. All the victims were black and the youngest was just 12 years old. Relatives are still searching for graves, years later. At least 39 people were killed in the city of East London, South Africa – by one person. After years of investigation, we’ve tracked him down. To hear more, search for World of Secrets, wherever you get you…
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Presenter Devina Gupta speaks to a former campaign manager for Kamala Harris Jill Habig about the challenges that lie ahead for her in a bid to become US President. We hear how she is continuing to secure funds. We also examines India's newly elected government’s first budget. How will it play out given Narendra Modi’s poor showing in the polls and…
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Nancy Pelosi has become the latest leading democrat to back Kamala Harris after Joe Biden dropped out of the presidential race. We ask how she could fare with voters against Donald Trump.As the US considers electing its first Black woman as president, we get an insight into what Kamala Harris could bring to the job from the former Mayor of San Fran…
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What do we know about US Vice President Kamala Harris, who is thought most likely to win the Democratic Party nomination after the withdrawal of Joe Biden? What are her strengths - what are her weaknesses - and does she have a path to victory? Also in the programme: the battles between the Mexican state and the drug cartels claim yet another victim…
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Do YOU know what you're eating? Are you sure?Dr Chris van Tulleken is keen to make good food choices, and buy the best chicken possible for his dinner. High welfare, tasty, and good for the environment, ideally. But it's not as easy as that. How CAN he make good food choices if he has no idea what he's buying?Chris explores what we actually know ab…
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Donations to President Joe Biden's party saw a huge spike after he announced he was no longer running in the US election. Donors had pressured Mr Biden to step aside. But his departure from the candidacy leaves a number of questions - particularly when it comes to the vast sums of money required to secure a term in the White House. Also on the prog…
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Angola's new law with lengthy prison sentences for vandalism. Who are the real targets-criminals or the opposition?Can Zambia stop boys from being abducted to undergo circumcision? And is China muscling in on Nigeria's potentially lucrative car market?Presenter: Audrey Brown Producers: Rob Wilson, Patricia Whitehorne, Bella Hassan and Yvette Twagir…
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Many leading Democrats in the United States have followed Joe Biden's lead by backing his vice president, Kamala Harris as the party's new presidential nominee for the November elections. It follows Mr Biden's decision to withdraw from the election process.Also in the programme: Hundreds killed and arrested following unrest in Bangladesh and anti-t…
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President Biden has bowed to pressure and made the decision to drop out of the US presidential race. He’s endorsed Vice President Kamala Harris as the potential Democrat Party nominee to run against Donald Trump – but is America ready for another female presidential nominee? Nuala McGovern is joined by Kelly Dittmar, Director of Research at the non…
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Major Democrat politicians and donors - including the Clintons - support Vice-President Kamala Harris as the party's new presidential nominee. Also: soldiers deployed as student protests continue to ramp up in Bangladesh, and the BBC confronts a convicted South African who killed dozens of black men during apartheid.…
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When your elected representatives are arguing that you will be disproportionately affected by a council decision, their written submission talking about you will be kept secret from you. This is the position of Ards and North Down council, regarding a vote on the union flag being flown at war memorials all year round. But, the decision raises funda…
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Massimo Bottura’s Osteria Francescana has twice been named the world’s best restaurant. Situated in Bottura’s hometown of Modena, a place renowned for racing cars and balsamic vinegar, the triple Michelin-starred establishment blends traditional Italian cooking with a truly avant-garde sense of design and creativity. Bottura is the leader of the cu…
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US President Joe Biden withdraws from the presidential race after weeks of mounting pressure from Democrats. On this special edition of Newhour, we look at President Biden’s legacy, reactions from Democrats and Republicans, and our correspondents in Washington and in Biden’s beach house in Delaware. Picture: US Vice President Kamala Harris and US P…
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Do you know many small businesses where you live? Do you prefer buying things from big companies or small businesses? Have you ever worked in small businesses? Have you ever thought about starting your own business? Tune in and have a great day! - Get exclusive episodes on IELTS Speaking parts 1, 2, and 3: https://linktr.ee/sfspremium Book a class …
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The Supreme Court in Bangladesh has scrapped most of the quotas on government jobs, that have triggered widespread anti-government protests. Thousands of students have been agitating since the beginning of the month against the quota system saying it favoured those close to the governing Awami League. Around 150 people have died.Also in the program…
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Bible Readings: Mark 12:13-34 Ephesians 5:15-33 Sermon Outline: Genesis 1:27 (NKJV) 27 So God created man in His own image; in the image of God He created him; male and female He created them. Genesis 2:18–25 (NKJV) 18 And the Lord God said, “It is not good that man should be alone; I will make… The post 21/07/2024 – Morning Service: Gender and mar…
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The US Republican presidential candidate told supporters that he had taken 'a bullet for democracy'. Thousands had waited for hours to attend the rally in Grand Rapids, Michigan. Also: an American woman is reunited with her family after spending 43 years in jail for a crime she didn't commit, and how France is planning to turn the Paris Olympics in…
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Clashes continue in Dhaka despite a nationwide curfew imposed to curb the student protests. Also in the programme: Israel launches its first direct strikes against the Houthis in Yemen; and we remember the pioneering black American Congresswoman Sheila Jackson Lee.(Photo: Smoke rising as clashes between security forces and protesters continue despi…
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The Portuguese-Canadian singer-songwriter Nelly Furtado has sold more than 40 million records worldwide and won awards including a Grammy. Her upbeat, genre-defying pop music dominated the charts in the 2000s, from her break out hit I’m Like A Bird to her 2006 album Loose and its stand out hit Maneater. After finding that her music had been redisco…
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There've been sporadic clashes in the Bangladeshi capital, Dhaka, as the military enforces a national curfew to quell anti- government protests. In one neighbourhood, witnesses said riot police used live ammunition against protesters. In all, over a hundred people have died during days of unrest over a quota system for government jobs. In Californi…
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