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The Human Odyssey

Sophic Synergistics, LLC

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Your podcast for all things Human-Centered Design! The science behind the way humans think, behave, and perform. Human-Centered Design can help you improve your business, your work, and your life! Presented by Sophic Synergistics, the experts in human-centered design.
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The Founder & The Force Multiplier

The Founder & The Force Multiplier

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The Founder & The Force Multiplier podcast explores how founders and leaders work together with their right-hand partners to turn ideas into action and build wildly successful businesses. This unique take on the typical founder story dives deep into the different business stages of the company and who was by their side or behind the scenes helping to support the leader and the vision along the way. Bottom line: No one succeeds alone. Hallie interviews dynamic leaders and their assistants (ak ...
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Join us for the S3 premiere of The Human Odyssey: A Human-Centered Podcast! On this episode of The Human Odyssey join Rashod Moten, Human Factors Specialist, and Dr. Jennifer Fogarty, our Director of Applied Health and Performance, as they discuss the various ways in which Artificial Intelligence intersects with Human Factors and Applied Health & H…
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Superhuman Nick Ginsburg is the Executive Assistant to the Provost and Senior VP of Monash University, Founder of The Admin Collective, advocate for mental health, Bachelor of Psychology student, among many other things. Nick shares how he manages his mountain of responsibilities while juggling his mental health, navigating burnout, and maintaining…
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Should an Executive Assistant be part of the leadership team? Of course, our knee-jerk reaction is a resounding, “Yes!” But, we do understand there are various nuances to consider. However, an Executive Assistant or Executive Business Partner is more effective when they are allowed in the Inner Circle. Do not keep your assistant on the periphery, a…
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Today we speak with Andy Culligan, fractional CMO and Marketing Consultant for BaseHQ, and his Executive Assistant, Miranda Berry, who he hired through BaseHQ. Andy is a sales person stuck in a marketer's body. He shares his journey from sales to marketing and entrepreneurship, opening up about how his decade of experience led him first to burnout,…
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What is the difference between an Executive Business Partner and an Executive Assistant? And does it matter? In the executive support and administrative professional world, titles are always a topic of conversation. There seems to be an endless combination of titles available for these roles. And if it wasn't already complicated enough, these 100+ …
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Hallie speaks with Founder and CEO, Elizabeth Orme, and Leadership Integrator, Shannon Hady, the dynamic duo behind Creatively Focused, an EdTech company designed to support special education teachers, admin, and support staff. The pair shares how their mutual respect and complementary skills have propelled their business forward, emphasizing the i…
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Did you intentionally choose your career path? Or did you stumble into it along the way? On the job learning is fine, but there’s something to be said for strategic career path development and intentional career planning. We discuss how to discover whether you are predisposed to partnership or solopreneurship, and what successful strategic partners…
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Hallie sits down with the one and only Lucy Brazier—CEO of Marcham Publishing, publisher of Executive Support Magazine—to discuss her new book, The Modern Day Assistant, address misconceptions about the profession and its various titles, and offer practical tips for assistants to become strategic leaders in their role. This episode is packed with v…
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Chief of Staff vs Chief Operating Officer—what’s the difference? This episode offers an examination of the distinct roles and responsibilities of a Chief of Staff (CoS) and a Chief Operating Officer (COO). We delve into why these roles are not interchangeable, how to maximize their effectiveness, and how to decide between hiring a Chief of Staff, a…
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Get ready to fangirl (we sure did!), because we are speaking with Monique Helstrom— esteemed speaker, activator of human potential and former Chief of Staff to Simon Sinek. In our conversation, she highlights the importance of understanding oneself, acknowledging individual strengths and weaknesses, and utilizing emotional intelligence. She also di…
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Over the twelve years that Adam and I have worked together a lot has changed. We've built several companies, iterated others, coached thousands of people, wrote a book, launched two podcasts, learned how to become better leaders, and built a company culture of work-life presence. One thing that hasn't changed, however, is our weekly 1:1 meeting. We…
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Hallie speaks with Maggie Olson, creator of the first-of-its-kind Chief of Staff Certification. Maggie shares her journey from the food and beverage industry to corporate Chief of Staff, highlighting the importance of every experience as a stepping stone towards success. We delve into the pressures of societal norms, mental health, and gender dispa…
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As an Executive Business Partner or Force Multiplier, our first inclination when faced with a problem, a newly assigned task, or an upcoming project is to put our heads down and get to work. This is usually the fastest way to get said item done, off your list, and on to the next task before ten more things fall on your plate. And yet, in order to g…
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Machen MacDonald is an award-winning Strategic Life and Business coach and best-selling author who guides small business owners on how to maximize their success. In this episode, Machen and Hallie discuss how to move beyond fearful thinking and set your day up for success with “daily bookends”. Machen shares how important it is to have faith that i…
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In this episode, Julia Liebowitz and Evan Kesten, the co-founders of Cabinet, share their journey from forming a community for Executive Assistants (EAs) to developing an innovative SaaS platform. They delve into the challenges and rewards of transforming Cabinet into a fully remote company amid the COVID-19 pandemic, their unique views on remote w…
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Ever wondered what it's like to work alongside a multi-passionate entrepreneur or founder? This week's episode is your ticket to discovering the unique and challenging environment that could be the perfect career path for you. Join us as we share the six essential things you need to know about working with a founder. From understanding a founder's …
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This is an episode you don't want to miss! We were fortunate enough to sit down with bestselling author of The One Thing and VP of Strategic Content for Keller Williams Realty International, Jay Papasan, and his Executive Assistant, Carly Fox. Their story is a true testament to the power of an effective strategic partnership that is built on commun…
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Feeling drained or stifled at work? It's possible that you're working with an accidental diminisher leader. This week, we recap the six core types of these unintentional suppressors: the optimist, rapid responder, pace setter, rescuer, idea type, and always on leader, and discuss how their well-intentioned management styles can actually hinder the …
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What does it take to build and maintain a successful business partnership? Vanessa Rosenblum and Liza Lambert from Pro REA Staffing reveal how trust, communication, and accountability have paved the way for their thriving collaboration. In our conversation, we explore how Vanessa and Liza use their 'one thing' strategy to stay on track and producti…
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Are you unintentionally draining the intelligence and capability of your team in your leadership role? Discover how even the most well-intentioned leaders can accidentally diminish their team's potential, based on the work of Liz Wiseman. In this eye-opening episode, we discuss the two main types of leadership styles: diminishers and multipliers. U…
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As a multi-passionate (like, seriously diversely multipassionate) serial entrepreneur, Jeff Davis, founder of 12 Mavens, discovered the power of a Force Multiplier after many years of failed attempts at trying to do it all and hiring the wrong people in the wrong positions, first. Luckily, he found his match in Meagan Tenyer. On the Founder and The…
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In this week's episode, we discuss the evolution of the Executive Assistant role and the paradigm shift that has taken place in recent years. Learn how to build trust with your leaders, develop executive presence, and ask the right questions to force multiply your leader's 20%. We also explore the concept of being an impact player and how adopting …
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How has David Karandish and Jeremy Burrow's partnership thrived since 2017? Tune in to this fascinating episode as they share the secrets behind their successful partnership, from overcoming early challenges and how the partnership evolved as the company grew, to maintaining work-life balance through intentional communication and scheduling. We als…
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Confidence is one of the most oft referenced qualities of successful leaders and high performing professionals. Yet, it's also one of the most elusive qualities to define. What is confidence and how does one get it? Are you born with it? Or can you develop confidence with enough time and effort? And why the heck is confidence so important in the wo…
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For this episode we have Dr. Chau Trinh-Shevrin here. Dr. Trinh-Shevrin is a professor for the NYU Langone Health Depts of Population Health and Medicine, Section for Health Equity, Vice Chair for Research in the Department of Population Health, and serves as chair for the NYU Langone Health Institutional Review Board. She joins our host, Robert Ma…
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Get ready to be inspired by college students turned entrepreneurs, Liam Redmond and Rob Corrato, co-founders of Desi, a revolutionary rideshare app exclusively for college campuses. Their innovative app connects students who need rides with their car-owning peers, as they share their journey from founding Desi to scaling it to other universities an…
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Is your leader struggling with motivation, leaving you feeling lost and frustrated? It's time to discover practical strategies for lifting them up and reigniting that spark! In this eye-opening episode, we delve into the importance of staying curious, keeping lines of communication open, focusing on what you can control, and taking charge to lead u…
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Hallie speaks with David Nebinski and Rahul Desai of the Chief of Staff Network, a membership organization of 600+ Chiefs of Staff that offers guides, courses, individual assistance, and more to elevate CoS to the peak of their potential. Rahul and David share the trends they’re currently seeing in the Chief of Staff role around the globe, the skil…
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In this episode, Hallie explains "organizational whiplash", which occurs when leaders constantly change their direction, causing the whole organization to pivot and follow suit. This can lead to several consequences, including a decrease in productivity, burnout, decreased employee retention, misuse of time and money, missed deadlines, and slower g…
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In this episode, Jackie Ludwig outlines the importance of expressing thanks to your Executive Assistant and provides advice to get the strategic partnership off on the right foot. Jackie explains that LUMINI Network was created to share her system and provide a network of growth-minded administrative professionals to connect, learn, and grow. Jacki…
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Kristine Valenzuela is the definition of a Force Multiplier. In our conversation, Kristine dives into the role of EAs, Chiefs of Staff, and other Force Multipliers as business people and leaders in the C-Suite. She encourages assistants to constantly seek challenges and reach their zone of excellence every day, and petitions for executives to provi…
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Crystal Baran is proof that anyone, from Founders to Force Multipliers, can manifest their wildest dreams. In our conversation, Crystal opens up about her difficult childhood and early career, her struggles with overcoming burnout and identifying too much with your work, and her journey of transitioning from Force Multiplier to Founder. She shares …
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The most powerful tool in business and life? Gratitude. Rachel DesRochers is a serial entrepreneur who went from “making brown squares” to building multiple businesses that empower women and other entrepreneurs to achieve their wildest dreams. She explains how gratitude is an essential tool to building businesses and living a fulfilled life, shares…
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This conversation is a MUST listen for aspiring Chiefs of Staff or current Chiefs of Staff looking to further define their role! Clara Ma is the Founder and CEO of Ask a Chief of Staff and has years of experience helping Chiefs of Staff and other Force Multipliers with career development, career planning, matching with the right leader, finding the…
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Today, Adam joins Hallie for a powerful conversation with author, Bonnie Low-Kramen. For twenty-five years, Bonnie Low-Kramen worked as the personal assistant to Oscar-winner Olympia Dukakis and Louis Zorich. From there, she became a sought-after author and speaker on workplace issues. Her new book, Staff Matters: People-Focused Solutions for the U…
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Today, we dive deep into a conversation about the power of human connection, the future of AI in the creative industry, and the nuances of entrepreneurship and branding with visionary entrepreneur, Derrick Scarpaci, and passionate writer, Katherine Williams. The couple are the co-founders of Variantista, a bespoke content-writing and brand strategy…
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Hallie interviews best-selling author, executive consultant, speaker, and Silicon Valley veteran, Ann Hiatt, on how she has built confidence over the course of her career as a naturally introverted person, and has bet on herself to create breakthrough opportunities in her life, like creating the first Chief of Staff role at Google and now stepping …
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In this episode of The Human Odyssey join Jennifer Fogarty, Raquel Garcia, and Rachel Staats as they discuss the differences between telehealth and traditional healthcare, the current challenges to telehealth, and why older populations are more reluctant to utilize telehealth. This is The Human Odyssey: A Human-Centered Podcast. Recorded December 2…
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On today's episode, we speak with our first Force Multiplier! Chief of Staff, Brenda Rogers, shares about her experience transitioning from Executive Assistant to Chief of Staff and how important it is to communicate openly with your executive to grow in your career. We discuss how letting go may be hard but it helps us grow, why mental fitness and…
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The founder of Braid, Michael Abramowitz shares about his entrepreneurial journey, and how entrepreneurship is a marathon, not a sprint. Michael and Manal discuss the benefits of a disruptive app like Braid, how we can’t forget our human side while we run our businesses, and that balancing the many facets of a busy life is not easy, but it’s not su…
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Q4 is almost over - are you ready to close the loops on 2022? Manal shares 9 tips on how leaders and Force Multipliers can close out the year strong and hit the ground running in 2023. In today’s episode you will learn about these 9 practices: Goal Setting & Business Planning Utilizing a Weekly Execution Plan Annual Calendar Review & Planning Closi…
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Have you tapped into your creative side recently? This week, Manal interviews an old colleague of hers, Randy Mills. Their conversation dives deep into the power of creativity and diverse experiences in leadership, the value of helping your team see the vision, and creating an ecosystem of empathy and trust within your organization. Resources from …
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In this episode of The Human Odyssey Cynthia Rando, John Bretschneider, Sarvesh Sawant, and Raquel Garcia discuss self-driving cars and the technical (and ethical) challenges of developing safe and user-friendly AI systems for end users. This is The Human Odyssey: A Human-Centered Podcast. Recorded October 21st, 2022.…
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Manal interviews the founders and co-hosts of the A Leadership Beyond podcast, Tom Rosenak and Adrienne Guerrero. The two share how what started as a pandemic project grew into something greater, how their Force Multiplier helps BOTH of them execute their vision, and how “graceful assertiveness” can help you find balance and boundaries in both your…
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In today’s heart warming episode, Manal interviews and reminisces with her own former Principal, Investment Advisor and founder of TSG Advisors, Greg Schaub. Greg explains the value of being an interesting person and surrounding yourself with interesting people. He also shares what he learned from having Manal as his Force Multiplier and from obser…
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In this value-packed episode, Kumon Learning Centers franchise owner, wife, and mother of three, Maliha Rana shares her entrepreneurial journey, and how she is feeling the gap that has been left without a Force Multiplier in her business. Maliha gives incredible insight into how to let go of control and learn to trust your employees as a business o…
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“When you micromanage, withhold information, and generally control everything - whether intentional or not - you are limiting your ability to do your job as a leader.” - Adam Hergenrother In this episode, Hallie shares signs that you might be micromanaging, the reasons behind these micromanaging tendencies, when it might actually make sense to micr…
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On today’s episode, Manal interviews Ishaan Sandhir and Vishu Namburi, the Co-Founders of Eagle Investors. The young duo share how they grew a small student organization into a community of over 250,000 investors, and attribute their success is a partnership built on mutual trust, a shared vision, and an equal level of drive. They emphasize that th…
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On today’s episode, CEO Manal Keen dives into what being a Force Multiplier really means, and how leaders and their Force Multiplier’s can work together to create a powerful strategic partnership. Connect with us! LinkedIn Instagram Youtube Facebook Subscribe to The Founder & The Force Multiplier: Apple Podcasts Spotify Amazon Music iHeart Radio Wa…
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