thinkLeaders tells the stories behind AI and business transformation through engaging interviews with top entrepreneurs, technologists, and researchers at the forefront of disruption. Join host Amanda Thurston as she and her guests offer insights and advice on strategic, data-driven leadership, and innovation. It is a deep dive into emerging technologies that unpacks and explains the issues, having some fun along the way. Brought to you by IBM. This channel is managed by Serena Peters and Am ...
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IBM thinkLeaders


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Leveraging AI to tackle large problems & being an Optimistic Futurist feat. Kate O'Neill
16:43
16:43
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16:43
In this episode of IBM thinkLeaders podcast, we are joined by guest Kate O'Neill (author of Tech Humanist: How You Can Make Technology Better for Business and Better for Humans) to discuss how we can leverage AI for good, the need for a transdisciplinary approach to AI, and what it means to be an Optimistic Futurist. Kate talks about her own career…
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IBM thinkLeaders


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Capturing important insights in NLP w/ Watson Discovery’s Phil Anderson
15:34
15:34
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15:34
How can we tap into the value of human communication? What are the insights we can glean using natural language processing (NLP)? How can NLP capture sentiment and tone?In this episode of IBM thinkLeaders podcast, we are joined by guest Phil Anderson (Senior Offering Manager for the Watson Discovery Service) to learn about Watson Discovery and how …
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IBM thinkLeaders


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Can we teach algorithms to understand human emotions? Convo w/ Evermind’s Ivy Mahsciao
20:44
20:44
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20:44
Can we teach algorithms to understand human emotions? Are humans okay with being vulnerable toward an AI agent? How can biofeedback help us to be caring, empathetic, and aware individuals?In this episode of IBM thinkLeaders podcast, we are joined by guest Ivy Mahsciao (founder & CPO at Evermind AI) to discuss whether AI has the potential to make us…
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IBM thinkLeaders


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AI literacy & promoting AI for good w/ Karen Bhatia
18:24
18:24
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18:24
What are the ways that AI can be leveraged for good? How can we increase AI and digital literacies? What are some ways we can expand AI for everyone?In this episode of IBM thinkLeaders podcast, we are joined by guest Karen Bhatia (Senior Vice President at the New York City Economic Development Corporation) to discuss how we can expand access to dig…
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IBM thinkLeaders


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Promoting AI literacy w/ Hugo Bowne-Anderson of DataCamp
14:23
14:23
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14:23
How can we better promote AI literacy? What skills are commonly lacking in organizations? Are new people entering the field considering bias in AI?In this episode of IBM thinkLeaders podcast, we are joined by guest Hugo Bowne-Anderson (Data Scientist at DataCamp) to discuss how we can better promote AI and digital skills. We talk to Hugo about the …
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IBM thinkLeaders


1
Can AI capture the wisdom of others? An Interview w/ Dana Griffin of INNRwisdom
20:24
20:24
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By IBM thinkLeaders
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IBM thinkLeaders


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Top Women in AI: encouraging more women in the field w/ Lili Gil Valletta & Amanda Stent
28:24
28:24
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28:24
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IBM thinkLeaders


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Leveraging AI in the workplace w/ Denise Broady & Roy Girasa
20:48
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20:48
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IBM thinkLeaders


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Using AI to solve real problems, AI literacy & dealing w/ disruption w/ Jason Tan & Karina Grosheva
19:18
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19:18
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IBM thinkLeaders


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Having AI & humans work in tandem to improve employee experiences feat. Josh Miramant & Joe Ciuffo
23:19
23:19
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23:19
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IBM thinkLeaders


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Enhancing the Customer Experience w/ NLP feat. Ido Bornstein-HaCohen & Gabe Larsen
23:26
23:26
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23:26
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IBM thinkLeaders


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Explainability in AI & Putting Humans in the Loop w/ Renée Cummings & Niki Athanasiadou
26:44
26:44
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26:44
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IBM thinkLeaders


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Making AI practical: transforming your business to leverage AI w/ Rob Key & Chris Duffey
25:01
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25:01
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IBM thinkLeaders


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Smart cities depend on smart governing: a convo w/ Gov Martin O’Malley & Alexander Shermansong
26:02
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26:02
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IBM thinkLeaders


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Branding, experience building & influencer marketing w/ Gil Eyal & David Berkowitz
30:43
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30:43
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IBM thinkLeaders


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Workplace 2020: Reskilling, 5 generations & breaking down silos w/ Lindsey Pollak & Josuel Plasencia
22:57
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22:57
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IBM thinkLeaders


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Brand storytelling, product design, & building an emotional connection to consumers
20:49
20:49
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How does a brand connect to its customers on a deep, emotional level? Are the product and the brand synonymous? How does social media impact product development?In this episode of IBM thinkLeaders podcast, we are joined by guests Nadine McCarthy Kahane (Founder of STONE AND STRAND) & Mark Prommel (partner and design lead at PENSA). We talk to Nadin…
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IBM thinkLeaders


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Understanding your customer: authentic brand communication w/ Drew D’Agostino & Touseef Mirza
19:25
19:25
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Can we understand someone through their writing style and social media profile? What do we mean by human-centered communication? Is it cool or creepy when a brand knows exactly what their customer wants?In this episode of IBM thinkLeaders podcast, we are joined by guests Drew D’Agostino (CEO of Crystal) & Touseef Mirza (CoFounder, CoreConnect Confe…
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IBM thinkLeaders


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Conversational commerce, personifying your brand, & changing consumer expectations
24:16
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24:16
Will we have push notifications with voice in the future? How personalized do consumers want their experience to be? How does voice fit into a brand's strategy?In this episode of IBM thinkLeaders podcast, we are joined by guests Matt Listro (VP of Business Development at Mmuze) & Rachel Scherer (head of Visible Consulting Group). We talk to Matt an…
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IBM thinkLeaders


1
Embracing female tech leadership w/ Rachel Renock & Preeti Adhikary
25:35
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25:35
If female-run startups outperform male-run startups, why is there a massive disparity in funding? What cultural changes need to take place in order to increase women in STEM careers? How can men be allies to women in tech?In this episode of IBM thinkLeaders podcast, we are joined by guests Rachel Renock (CEO of Wethos) & Preeti Adhikary (VP of mark…
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IBM thinkLeaders


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Increasing Trust & Understanding of AI w/ Nicolas Economou & Sarah Judd
25:09
25:09
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25:09
Why are we more afraid of Terminator than the real risk of algorithmic bias? How can the basic understanding of AI in the many sectors that are applying and relying on it? Is there a way to operationalize trust in AI?In this episode of IBM thinkLeaders podcast, we are joined by guests Nicolas Economou (CEO of H5) & Sarah Judd (Curriculum Manager fo…
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IBM thinkLeaders


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How AI is changing the way companies market, service, and retain their customers
24:29
24:29
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The products are changing, the market is changing, and the customers are changing. So how do you make sure that AI is manifesting your brand’s objective during this time of disruption? How do marketers adjust to the shifting landscape?In this episode of IBM thinkLeaders podcast, we are joined by guests Anthony Mavromatis (VP of Customer Marketing A…
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IBM thinkLeaders


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Can a brand be everywhere? Omnichannel, insight, & consumer experience w/ Oz Etzioni & Cleber Dantas
22:55
22:55
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22:55
What is a brand’s voice on a particular channel? Can a brand really be everywhere? Why do people hate ads?In this episode of IBM thinkLeaders podcast, we are joined by guests Oz Etzioni (CEO of Clinch) & Cleber Dantas (Global Martech Director at Anheuser-Busch InBev). We talk to Oz and Cleber about the future of cookies, how AI can be used to optim…
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IBM thinkLeaders


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Moving past the toddler stage w AI in data governance & security feat. Steve Orrin & Brandon Daniels
31:38
31:38
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Are we meeting the promise of AI in cybersecurity that can be predictive and prescriptive? Do we fail to appreciate the value of "data wranglers" involved in data curation and governance? What keeps our experts up at night?In this episode of IBM thinkLeaders podcast, we are joined by guests Steve Orrin (Federal CTO for Intel Corporation)& Brandon D…
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IBM thinkLeaders


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Data, Trust, & Transparency in Marketing w/ Samantha Wolfe & Devon DeBlasio
32:36
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How do we ensure consumer trust with marketing? Do consumers or even advertisers fully understand how data is being used? What are the ethical implications and responsibilities of handling valuable data?In this episode of IBM thinkLeaders podcast, guests Samantha Wolfe (Managing Partner of We Are Phase2) & Devon DeBlasio (Product Marketing Director…
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IBM thinkLeaders


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City as a service (CaaS) w/ guests Yale Fox & Sam Wu
24:18
24:18
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What is City as a Service (CaaS)? How can we ensure that cities have tech that is accessible, inclusive, and equitable? Can tech increase civic engagement?In this episode of IBM thinkLeaders podcast, we are joined by Yale Fox (Founder & CEO at Rentlogic) & Samantha Wu (Data Policy Consultant). We talk to Yale and Sam about the need for cities to be…
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IBM thinkLeaders


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AI & Sports: Impacting the fan experience & athlete performance w/ Sebastian Oddo & Qiana Martin
21:28
21:28
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21:28
How do we balance the art of a sport with data analytics? Can data account for the unpredictability of a player’s performance? What will the fan experience be in the future?In this episode of IBM thinkLeaders podcast, we are joined by Sebastian Oddo (Senior Vice President of Innovation for Octagon) & Qiana Martin(owner of Eat Soccer). We talk to Se…
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IBM thinkLeaders


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The co-evolution of humans & AI w/ futurist Gray Scott & Pamela Pavliscak
30:58
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How are we designing technology and how is technology designing us? Should we upload our consciousness to the web? How do we bring empathy into tech design?In this episode of IBM thinkLeaders podcast, we are joined by Gray Scott (futurist, techno-philosopher, and host of the digital philosophy YouTube show FUTURISTIC NOW) & Pamela Pavliscak (emotio…
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IBM thinkLeaders


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AI for good & bringing people into the AI conversation w/ Henna Hundal & David Yakobovitch
21:47
21:47
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How do we ensure a collaborative space between humans and AI? Are we highlighting the ways that AI can benefit society? How can we improve the education system to better align with where we’re headed with tech?In this episode of IBM thinkLeaders podcast, we are joined by Henna Hundal (co-founder of Azal Trust & radio host) & David Yakobovitch (Prin…
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IBM thinkLeaders


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Data stewards, ethicists, and the blending of tech & humanities w/ Michael Brent & Jennifer Fischer
25:50
25:50
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How do companies move past mere compliance and focus on doing the right thing? Do companies need data stewards and ethicists? How are business, technology, and humanities blending? In this episode of IBM thinkLeaders podcast, we are joined by Michael Brent (Data Ethics Officer at Enigma Technologies) & Jennifer Fischer (AI Ethicist and Associate Pr…
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IBM thinkLeaders


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Smart Cities: People, Processes, & Tech w/ Mike Barlow & Dan Wu
29:12
29:12
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Is a smart city more about people or technology? What would a smarter New York City look like? How can we ensure that a smart city is not a nightmare for privacy? In this episode of IBM thinkLeaders podcast, we are joined by Mike Barlow (coauthor of Smart Cities, Smart Future, managing partner at Cumulus Partners) & Dan Wu (Privacy counsel and lega…
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IBM thinkLeaders


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AI Ethics & Business Transformation w/ Xena Ugrinsky and Meeri Haataja
27:10
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Who is most responsible for the ethical growth of AI--technology vendors, companies, or governmental entities? How can we ensure that technology is augmenting intelligence? How do we get around the tension between profitability and social responsibility? In this episode of IBM thinkLeaders podcast, we are joined by Xena Ugrinsky (Founder of GenreX)…
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IBM thinkLeaders


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CMO disruption, MarTech, metrics & the importance of small data w/ Dawn Colossi & Greg Calacouris
25:44
25:44
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Do we really know how our customers feel? Should marketers focus more on small data or big data for insight? What metrics should marketers be looking at? In this episode of IBM thinkLeaders podcast, we are joined by Dawn Colossi (CMO at FocusVision) and Greg Calacouris (Senior Strategist at Wunderman Thompson). We talk to Dawn and Greg about the pr…
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IBM thinkLeaders


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Understanding the customer: Data, demographics, & targeting w/ David Allison & Lauren Maffeo
30:33
30:33
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Are demographics worthless? How do we strike a balance with personalization? What responsibility do companies have with data? In this episode of IBM thinkLeaders podcast, we are joined by David Allison (founder of the Valuegraphics Database) and Lauren Maffeo (associate principal analyst at GetApp). We talk to David and Lauren about what the best w…
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IBM thinkLeaders


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Business transformation, AI, and being agile and strategic w/ Anita Zielina & David Judge
27:34
27:34
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27:34
How do companies adapt and utilize new technologies to move business models forward? Are companies adopting technology for tech sake instead of for strategic goals? How can we cut through the noise to determine what new technologies are aligned with your company? In this episode of IBM thinkLeaders podcast, we are joined by Anita Zielina (Director …
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IBM thinkLeaders


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How Has AI Disrupted Marketing? Personalization, Data privacy, & the Agency Apocalypse
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How much do consumers care about personalization and privacy? Is data merely bringing accountability to advertising? Are we headed towards an Agency Apocalypse? In this episode of IBM thinkLeaders podcast, we are joined by Vic Drabicky (founder & CEO of January Digital) and Jennifer Usdan McBride (Managing Partner at We Are Phase2). We talk to Vic …
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IBM thinkLeaders


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Conversational AI, building trust, & making conversations human w Clément Delangue & Drew Austin
25:58
25:58
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Can conversational AI make human conversations better? Will humans and AI complement or compete with each other? How important is chatbot transparency? In this episode of IBM thinkLeaders podcast, we are joined by Clément Delangue (co-founder and CEO of Hugging Face) and Drew Austin (co-founder & CEO of Wade & Wendy). We talk to Clément and Drew th…
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IBM thinkLeaders


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Brand transparency, authenticity, & scaling relationships w/ Justin Shriber & Reid Blackman
27:38
27:38
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Can a brand experience feel like an authentic experience? How can brands improve trust? What are ways that a brand can showcase their values? In this special episode of IBM thinkLeaders, recorded live at Cannes Lions, we are joined by Justin Shriber (Head of Marketing for LinkedIn Sales Solutions) & Reid Blackman (Founder & CEO of Virtue). We talk …
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IBM thinkLeaders


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Leveraging customer intelligence for a better consumer journey, feat. Alex LePage & Ganes Kesari
27:08
27:08
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27:08
How can brands gather meaningful insights about customer behavior to improve decision making? Can we stitch together these insights across the customer journey? How does a brand have an authentic exchange of value with a consumer? In this episode of IBM thinkLeaders, we are joined by Alex LePage (Senior Product Marketing Director, Marketing Solutio…
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IBM thinkLeaders


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Cannes Lions: old friends and marketing responsibly feat. Robert Schwartz & Christian Tom
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33:22
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How are the privacy and political implications of social media impacting this year's Cannes Lions? Is the advertising apocalypse coming? And how will the social media landscape change in the coming years? In this special edition of thinkPod recorded at Cannes Lions, we are joined by former co-host Robert Schwartz (CMO of Carat US) and Christian Tom…
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IBM thinkLeaders


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SaaS leadership, customer marketing & creating delight w/ Laurie Aquilante Faiola & Shanann Monaghan
28:11
28:11
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Is the funnel dead in SaaS? How do you create relationships at scale? What revenue are you likely losing from your customer base? In this episode of thinkPod, we are joined by Laurie Aquilante Faiola (Director of Customer Marketing at HubSpot) and Shanann Monaghan (Director of Customer Experience Marketing at Looker). We talk to Laurie and Shanann …
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IBM thinkLeaders


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Demystifying AI: ethics, accessibility & our feelings about AI feat. Sameer Maskey & Charlie Oliver
27:46
27:46
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How can we demystify AI? Why is the general public often both awed and afraid of artificial intelligence? Why is there a gulf between the excitement from enterprise to utilize AI and trepidation from the public? In this episode of thinkPod, we are joined by Sameer Maskey (Founder & CEO of Fusemachines) and Charlie Oliver (Founder & CEO of Tech2025)…
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IBM thinkLeaders


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Automated Creativity: AI & how it impacts the artistic process w/ Claire Mitchell & Kat Mustatea
24:38
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Is AI creativity a form of modern puppetry? How will AI automation impact the quality of content creation? Are algorithms in service of creativity? In this episode of thinkPod, we are joined by Claire Mitchell (Director of VaynerMedia's VaynerSmart group) and Kat Mustatea (playwright & technologist). We talk to Claire and Kat about how AI is alteri…
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IBM thinkLeaders


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The impact of AI on leadership and how AI can be leveraged w/ Daniel Dworkin & Yao Huang
29:44
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How will leadership change with technological transformation? What is the best way for leaders to leverage AI? How should data inform hiring decisions? In this episode of thinkPod, we are joined by Daniel Dworkin (principal at Kotter) and Yao Huang (founder and CEO of The Hatchery). We talk to Daniel and Yao about the how leadership has changed wit…
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IBM thinkLeaders


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Digital innovation, SaaS, and sales & marketing trends w/ Nicolas Vandenberghe & Sean Johnson
30:28
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30:28
How do the sales team need to change their processes when dealing with SaaS products? Do consumers desire hyper-specialization or an all-in-one? How can a SaaS business meet the user where they are? In this episode of thinkPod, we are joined by Nicolas Vandenberghe (co-founder & CEO of Chili Piper) and Sean Johnson (partner at Founder Equity). We t…
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IBM thinkLeaders


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Our complicated relationship w tech, privacy, & trust feat. Justin Hendrix & Dr. Jess Carbino
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By IBM thinkLeaders
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IBM thinkLeaders


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Has AI Raised the Ceiling with Marketing? Feat. Kate Bradley Chernis & Joey Camire
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Has AI raised the floor but not the ceiling with marketing? Have we over-indexed on having content at scale? And is there a way for marketers to understand when hyper-personalization will cross the line into creepiness? In this episode of thinkPod, we are joined by Kate Bradley Chernis (Founder & CEO of Lately) and Joey Camire (principal & founding…
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IBM thinkLeaders


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Balancing Personalization with Brand Consistency. AI Marketing w/ Tameka Vasquez & Oliver Christie
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Does personalization truly scale? If so, how can we balance one-to-one personalization with brand consistency? In this episode of thinkPod, we are joined by Tameka Vasquez (marketing strategist and professor) and Oliver Christie (futurist and founder of Foxy Machine). We talk to Tameka and Oliver about creating customer experiences that resonate, t…
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IBM thinkLeaders


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Fuzzy or Techie?! Why AI Needs More Interdisciplinary thinkers. Feat. Scott Hartley & Carla Gannis
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Does AI need more fuzzy thinkers? How can we increase interdisciplinary perspectives in emerging tech? Can an interdisciplinary lens help us better foresee unintended consequences? In this episode of thinkPod, we are joined by Scott Hartley (author of The Fuzzy and The Techie: Why Liberal Arts Will Rule the Digital World) and interdisciplinary arti…
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IBM thinkLeaders


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How can we build AI for everyone? Behind the scenes from our NYC event
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Behind the scenes from our March event in NYC, we talk to two of our AI experts, Pamela Pavliscak, Emotional AI researcher and futurist, and Mitu Khandaker, game designer, CEO and co-founder of Glow Up Games about trust, bias, ethics and transparency in artificial intelligence.By IBM thinkLeaders