Best Jason Mefford Podcasts (2023)

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Jamming with Jason Mefford

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Be Impeccable With Your Word 34:29

1d ago34:29

34:29

Do you know what it means to be impeccable? It may not mean what you think it means, so check out this episode as I discuss one of "The Four Agreements" from Don Miguel Ruiz's book. Whether you realize it or not, your words and the words of others are spells being cast all the time. Are you casting black magic spells? Is what you are doing or sayin…

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Fire and Earth Podcast

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Assumptions in Your Decisions 32:01

38m ago32:01

32:01

Do you ever make assumptions when you make decisions? Whether you realize it or not, you make lots of assumptions and those assumptions hurt you and hurt your relationships. In this episode we discuss how sometimes having the awkward or uncomfortable discussions, giving people an option to serve and work through things with you, and having more ope…

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Amazing Business Radio

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The Impact of Tipping and "Tipflation" on Customer Satisfaction Featuring Forrest Morgeson 33:10

2d ago33:10

33:10

How Increased Tipping Influences Value Perception and Customer Experience Shep Hyken interviews Forrest Morgeson, Director of Research at the American Customer Satisfaction Index and Associate Professor of Marketing at Michigan State University. He talks about how tipping and "tipflation" impacts customer satisfaction scores and the need for busine…

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Fire and Earth Podcast

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F&E Encore: Accepting the Is-Ness of the Moment 24:10

7d ago24:10

24:10

Can you accept what is, and be present in the moment? Are you judging and calling things good or bad, instead of saying "we'll see?" "When people see things as beautiful, other things become ugly. When people see some things as good, other things become bad." Lao Tzu. Can you withhold judgement and be grateful for the unanswered prayers and choices…

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Amazing Business Radio

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Boosting Customer Satisfaction with Quick and Consistent Responses Featuring Howard Moodycliffe 28:01

10d ago28:01

28:01

The Impact of Speed in Winning and Retaining Clients Shep Hyken interviews Howard Moodycliffe, Chief Executive Officer of Timetoreply. He talks about how prompt communication can help companies build trust, enhance credibility, and increase customer satisfaction. Top Takeaways: In today's fast-paced world, customers expect timely responses across v…

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Jamming with Jason Mefford

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Racoons, Elephants, Honey Pie and Ob-La-Di 26:43

10d ago26:43

26:43

The best selling album of the 1960s is the #Beatles White Album. It's been on my mind recently... in fact I have been listening to it incessantly every morning, which means it's time to talk about it on the #podcast. You are already familiar with some of the more popular songs on the album like: Back in the USSR, Ob-La-Di Ob-La-Da, While My Guitar …

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Fire and Earth Podcast

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Why Suffer Twice 20:38

14d ago20:38

20:38

When we make assumptions, we usually suffer twice... and the suffering in anticipation, anxiety, or fear of what may happen is usually much worse than the event itself. In this episode we discuss getting rid of assumptions so you can get on with your life. Listen in at: http://www.jasonmefford.com/fireandearth248/…

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Jamming with Jason Mefford

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Lonely People 24:12

17d ago24:12

24:12

"Are you lonely tonight?" #Elvis, or do you ever feel lonely? This episode is for all the lonely people, which really means everyone, since we all feel lonely at times. We discuss the band America and their song "Lonely People" and provide some tips to help get anyone out of that lonely feeling and back to feeling loved, connected, and peaceful. FO…

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Amazing Business Radio

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Understanding the "Why" Behind Your Net Promoter Score (NPS) Featuring Jason Barro 32:42

17d ago32:42

32:42

Leveraging Data to Improve Your Customer Experience Strategy Shep Hyken interviews Jason Barro, Partner at Bain & Co. and Founder of NPS Prism®. He talks about the importance of measuring and understanding Net Promoter Score (NPS) in improving customer experiences (CX) and driving business growth. Top Takeaways: Net Promoter Score (NPS) evaluates c…

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Fire and Earth Podcast

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Forgiving Is Really for YOU 33:19

22d ago33:19

33:19

Do you feel weighed down because you haven't forgiven someone? Are you holding a grudge because of something someone else did to you? Have you actually forgiven yourself? In this episode we talk about forgiving yourself and others so you can get back to a place of self and lighten burdens you may still be carrying around. You can't fly if you are h…

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Amazing Business Radio

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How to Redefine Leadership and Empower Employees Featuring Chris Mefford 28:58

24d ago28:58

28:58

Why Leadership is Overrated and The Power of an Ego-Free Workplace Shep Hyken interviews Chris Mefford, CEO of Culture Force and co-author of Leadership Is Overrated: How the Navy SEALs (and Successful Businesses) Create Self-Leading Teams That Win. He discusses creating a safe space for teams to feel engaged and empowered to work at their best. To…

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Jamming with Jason Mefford

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Is Your Ego Getting in the Way? 23:31

24d ago23:31

23:31

Think you aren't letting your ego get in the way of your success? Think again... One of the biggest blind spots and challenges you have is your ego... and it makes your job and life much more difficult than it needs to be. FOR FULL SHOW NOTES AND LINKS VISIT: https://www.jasonmefford.com/jammingwithjason339/ LIKED THE PODCAST? If you're the kind of…

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Fire and Earth Podcast

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F&E Encore: Incorporating the Sacred into Every Day 29:35

29d ago29:35

29:35

Do you honor the sacred and build sacredness into each day? If you read that and thought WTF are you talking about, then this episode is for you since most people misunderstand what sacred is, but when you listen you will see how it is an important practice to increase your gratitude, peace and feeling of connectedness... and who doesn't want that?…

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Amazing Business Radio

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Hallmark Explains How Personalization Enhances Business Relationships and the Customer Experience 28:35

1M ago28:35

28:35

Building Authenticity and Trust in Business through Impactful Communication Shep Hyken interviews Patrick McCullough, president of Hallmark Business Connections. He talks about how businesses can use the power of personalization at scale to strengthen relationships, create emotional connections, and enhance the customer experience. Top Takeaways: A…

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Jamming with Jason Mefford

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Stop Feeling Sorry For Yourself 24:47

1M ago24:47

24:47

Everyone feels sorry for themselves at some point. I've been feeling this way this last week, which is why I want to talk about how to stop and get out of this low frequency emotion. You'll hear how raindrops and a wet butt have something to do with my experience, and I'll share a few tips to quickly get you out of sorrow. FOR FULL SHOW NOTES AND L…

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Fire and Earth Podcast

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F&E Encore: Is Change Really a Slow Process? 15:35

1M ago15:35

15:35

You might think nothing is really changing, since you are with yourself each and every day. But, has someone ever told you "wow, I can believe how much you've changed" or have you said that to someone else? It's true that often change requires a consistency and diligence over a period of time, but may change isn't really as slow as you think? We ex…

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Amazing Business Radio

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Delivering a Customer Obsessed Service Experience Featuring Mark Ang 26:59

1M ago26:59

26:59

Meeting Consumer Demand through Amazing Customer Support and Innovation Shep Hyken interviews Mark Ang, CEO and Co-Founder of GoBolt. He talks about taking a proactive approach to customer service and embracing technology to enhance the customer experience. Top Takeaways:  · Customer obsession is a crucial aspect of every business, regardless of it…

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Jamming with Jason Mefford

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Encore: Chop Wood, Carry Water 22:47

1M ago22:47

22:47

There is an old Zen proverb: “Before enlightenment, chop wood, carry water. After enlightenment, chop wood, carry water.” In this episode we talk about what figuratively and practically that means for you in your evolution and path to enlightenment and a greater sense of peace, happiness, and well-being in your life. FOR FULL SHOW NOTES AND LINKS V…

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EV Chat

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FERMATA ENERGY-George Miller talks about Bi-Directional 'V2X' EV Charging. 49:32

1M ago49:32

49:32

In todays show we welcome George Miller from Fermata Energy, a leading Bi-Directional EV charging solution 'now with CCS integration'. We'll discuss all aspects of Bi-Directional 'V2X' charging from concepts to amazing applications such as 'Microgrids', smart homes (FERMATA has a residential unit planned for this fall), school buses and commercial …

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Fire and Earth Podcast

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Incorporating the Sacred into Every Day 29:35

1M ago29:35

29:35

Do you honor the sacred and build sacredness into each day? If you read that and thought WTF are you talking about, then this episode is for you since most people misunderstand what sacred is, but when you listen you will see how it is an important practice to increase your gratitude, peace and feeling of connectedness... and who doesn't want that?…

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Amazing Business Radio

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Aligning Marketing and Training for a Consistent Customer Experience Featuring Barry LaBov 25:53

1M ago25:53

25:53

Why Marketing and Training Go Hand in Hand in Shaping Customer Perceptions Shep Hyken interviews Barry LaBov, the founder of LABOV Marketing Communications and Training and author of The Power of Differentiation. He discusses the importance of aligning marketing messages with employee training to create a unique and consistent customer experience. …

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Jamming with Jason Mefford

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Emotional Healing with Sara Intonato 1:13:31

2M ago1:13:31

1:13:31

What would it feel like to be healed? To be at peace in your life? In this #podcast episode I talk with my friend Sara Intonato about her journey of healing and how being a parent of an autistic child has been such a healing blessing in her life. And before you think this isn't for you, the tips and discussion we have is relevant for any challenges…

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Fire and Earth Podcast

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Plant Medicine Woman and Changing Your Name with MisT Magdalena Grace 35:14

2M ago35:14

35:14

Have you ever felt like something needs to change in your life or you will die? Most people feel this way at some point in their life. And in this episode we have the opportunity to hear from MisT Magdalena Grace and how she changed her life with plant medicine and spirituality. She felt something wasn't quite right.....the money she made wasn't wo…

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Amazing Business Radio

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Creating a Destination Employment Experience with Avaya's CEO 28:40

2M ago28:40

28:40

Investing in Customer Experience and Employee Engagement Shep Hyken interviews Alan Masarek, CEO and Board Director of Avaya. He discusses prioritizing customer satisfaction and creating a positive workplace culture. Top Takeaways: Being a destination workplace requires deliberately building a culture that attracts talented individuals. Organizatio…

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Jamming with Jason Mefford

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Healing Yourself with Angela Noelle 57:35

2M ago57:35

57:35

When to friends get together to talk about healing and how they have both healed in the last few months, you know it's going to be an insightful episode, and that's exactly what you have here. Listen to Angela Noelle and Jason Mefford discuss some major changes in their lives and practical ways they have healed themselves just in the last few month…

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Fire and Earth Podcast

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Is Change Really a Slow Process? 15:35

2M ago15:35

15:35

You might think nothing is really changing, since you are with yourself each and every day. But, has someone ever told you "wow, I can believe how much you've changed" or have you said that to someone else? It's true that often change requires a consistency and diligence over a period of time, but may change isn't really as slow as you think? We ex…

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Amazing Business Radio

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The Role of Human Interaction in a Digital-First World Featuring Tom Martin 27:10

2M ago27:10

27:10

Balancing Technology, the Human Touch, and Customer Experience (CX) Shep Hyken interviews Tom Martin, CEO at Glance, a software company focused on helping businesses connect with their customers. He discusses combining technology with human-to-human interactions to create a seamless and personalized customer experience. Top Takeaways: In the age of…

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Jamming with Jason Mefford

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Happy AF with Phil Gerbyshak 42:03

2M ago42:03

42:03

Instead of sitting in the suck of life, what if you could be happy AF? In this episode I talk with my friend Phil Gerbyshak about how you too can be happy. He shares some practical advice for how he gets happy, realizing it's a practice and not perfect, how to use gratitude to help, and happiness shared is happiness doubled... along with so much mo…

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Fire and Earth Podcast

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When Do You Get Good Ideas 14:01

2M ago14:01

14:01

Have you ever received great inspiration in odd places: the shower, the toilet, the beach? In this episode we discuss where we have received some of our best ideas and why allowing, surrendering and asking the right questions and then letting the universe work its magic is usually the way to receive your greatest downloads. Listen in at: http://www…

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Amazing Business Radio

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Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar 28:48

2M ago28:48

28:48

How AI is Transforming Customer Communication Shep Hyken interviews Anand Janefalkar, CEO and founder of UJET. He talks about the power of AI enhancing CX and how businesses can leverage it to improve customer support and avoid churn. Top Takeaways: Customers have so many options and want to get the best out of the money they spend. Since there are…

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Jamming with Jason Mefford

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Chop Wood, Carry Water 22:47

2M ago22:47

22:47

There is an old Zen proverb: “Before enlightenment, chop wood, carry water. After enlightenment, chop wood, carry water.” In this episode we talk about what figuratively and practically that means for you in your evolution and path to enlightenment and a greater sense of peace, happiness, and well-being in your life. FOR FULL SHOW NOTES AND LINKS V…

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Fire and Earth Podcast

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What Literary Character Would You Be? 17:53

2M ago17:53

17:53

Do you have a favorite literary character? Someone you respect and admire whether fictional or factional? In this episode we talk about two of ours and transport you to Arthurian England and a dirty old man, to see what we can learn about embracing and embodying these sometimes alter-egos to help us be more authentic and powerful to create the like…

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Amazing Business Radio

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Why Employee Experience (EX) is the New Customer Experience (CX) Featuring Philip Mandelbaum 28:30

2M ago28:30

28:30

Creating a Diverse, Equitable, and Inclusive Workplace That Drives a Better Employee Experience Shep Hyken interviews Philip Mandelbaum, founder, and CEO of Mandelbaum Marketing and Head of Content of Customer Management Practice. He talks about how prioritizing diversity, equity, and inclusion creates a supportive work environment that drives reve…

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Jamming with Jason Mefford

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Lookin' Out My Back Door 38:35

2M ago38:35

38:35

Do you know who the biggest band in the world was in 1969. The answer may surprise you. We discuss learnings from this band, and how locking the front door, lookin' out your back door, and just spending some time sitting on the porch may be just what the doctor ordered to change your life for the better. FOR FULL SHOW NOTES AND LINKS VISIT: https:/…

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Fire and Earth Podcast

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F&E Encore: What’s On Your Desk #8 22:45

3M ago22:45

22:45

In this episode we share a few items we keep around our offices and the meaning behind each one. Not only do you learn a little more about each of us, but each item we discuss ultimately leads to some discussing some tips and wisdom on simple things you can do to unlock your potential. Learn why Kathy is so excited about a tissue box, a little book…

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Jamming with Jason Mefford

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Walking A Spiritual Path: Love, Light and Donkey Dicks 43:23

3M ago43:23

43:23

What do donkeys have to do with love, light and spirituality? Are you compartmentalizing you life and being one kind of person at work, and another in your personal life? You can't spend 30 minutes on the yoga mat meditating and then spend the rest of the day being a dick to everyone drinking spiritual soda and expect to evolve. That's like spendin…

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Amazing Business Radio

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The CX Impact of A Subscription Model: Switching From Ownership to Usership Featuring Yann Toutant 25:46

3M ago25:46

25:46

The Benefits of the As-A-Service Model Shep Hyken interviews Yann Toutant, founder of Black Winch and author of AS A SERVICE: Turn Your Product Based Business Into a Subscription Model. He talks about what an As-A-Service model is and how it impacts the customers, the business, and the environment. Top Takeaways: Usership means using – not buying –…

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Fire and Earth Podcast

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F&E Encore: It’s Really That Simple 18:07

3M ago18:07

18:07

Complexity usually comes with the expensive price tag of worry and anxiety. What would happen if you simplified your life? Would you feel more peace, joy, and happiness? In this episode we share some examples of how more, and more complication is usually not your best option. And what can happen when you start making little steps to live simply. Mo…

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