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The story of Valois Burgundy is one of the most exciting of the Late Middle Ages. The four Valois Dukes of Burgundy used political intrigue, calculated splendor, economic power, and good old-fashioned violence to forge a state out of the many Duchies and Counties between France and the Holy Roman Empire. During Burgundy's height its Dukes were seen by many as the equals of Kings and Emperors and their court was at the center of Western Europe's cultural and political development. And then it ...
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There’s a lot of focus in our industry on those already at the top, but change is driven at all levels. Rising highlights the builders, the shapers and the doers across marketing, media, and innovation — the ones tagged to be our future leaders. Each episode showcases a leader rising up and what they see ahead. Hosted by Josh Boaz and Mat Zucker, we talk to guests about career trajectory, the people who helped them, skills gained along the way, and the trends they're watching. Don't forget t ...
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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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A hockey card focused podcast featuring Josh Madigan and Troy Iverson that takes an in-depth look into the current state of the hockey card market, rising players, new product releases and trends intended for the spectrum of collectors, flippers and investors.
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Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain poi…
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Send us a Text Message. Our Patreon - https://www.patreon.com/HockeyCardsGongshow On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 15 (3:01). Next, it's another hobby deep dive sets edition where we look at the first first Seismic Golds from 2014-15 O-Pee-Chee Platinum (…
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Send us a Text Message. Our Patreon - https://www.patreon.com/HockeyCardsGongshow On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 14, Dave Keon (13:07). Next, we continue our hobby Mt. Rushmore series with the Ottawa Senators (26:13). In hobby news, we update The Road T…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 13, Pavel Datsyuk (07:48). Next, we tackle the Hobby Mt. Rushmore for the Stanley Cup Champion Florida Panthers (22:09). In hobby news, early Fall Toronto Sport Card Expo autograph signers announced…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start with an almost greatest player makeup, covering numbers 10, 11 and 12 (7;57). Next, as a companion to our last show when we discussed the hobby's biggest threats, we balance out the conversation with our biggest reasons to be excited about the future of the hobby …
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Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts …
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by addressing what we feel are the biggest threats to the hockey hobby, including a lot of listener feedback on this important issue (09:44). Next, in hobby news, The National sets records, and Dustin Wolf gets a new deal...is he the goalie of the future (1:09:00)…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by debating the ethics of CT scanning companies that are offering services to scan the contents of sports cards boxes and what manufacturers can do to protect collectors (11:14). Next, it's another edition of Hobby Deep Dive: Sets Edition. Based on your votes, we …
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What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 9 for episode 209 (9:25). Next, we take a look at five hidden hockey treasures from the junk wax card era (24:48). In hobby news, Brock Faber gets an early extension (44:25). Johnny Amendola joined …
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Omar is the Founder and Principal Analyst of Benchmarker, where he has spent the last decade publishing research and advising companies on marketing excellence. Previously, he was the head of research at Altimeter, a Prophet Company, and an Associate Partner at Prophet, advising Fortune 500 companies on improving their marketing and content strateg…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 8 for episode 208 (10:50). Next, Josh went to The National and gives a recap of the show, health of the hobby and a hockey report (23:44). In hobby news, we update The Road To Infinity plus there's …
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Welcome to Episode 2 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we cover the recently passed legislation regarding non-monetary defaults, the ability to enforce unsigned leases, properly disclosing fees, force-placing tenant insurance, la…
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Send us a Text Message. On this episode we start with Troy struggling to go over the show outline. Then we honor the NHL's (almost) greatest player to wear the number 7 for episode 207 (7:16). Next, it's Chapter 2 of Confessions of a Hockey Card Dealer where we check in with Sylvain and talk about a recent big win and one of his huge losses in the …
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 6 for episode 206 (8:52). Next, it's the first annual Gongshow Nobody Cares All-Star First Team where we look at players that had amazing seasons....with little hobby love (22:14). In hobby news, we…
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Joan of Arc's run of uninterrupted successes stalled before the walls of Paris in September 1429. Now there were those in the Court of Charles VII who wanted to sideline the Maid, but Joan was determined to continue the fight. Time Period Covered: 1429-1431 Notable People: Joan of Arc, Charles VII, Georges de la Tremoille, Pierre Cauchon Bishop of …
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In this special 100th episode, we revisit our very first topic from two years ago- work life balance. Whether you own a business or just work for one, the motivation behind your work ethic drives everything you do, from the amount of time you spend with your family to the effort you put into your job. We discuss our own work life balance, the "Why"…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow Podcast we start by honoring the NHL's (almost) greatest player to wear the number 5 for episode 205 (11:19). Next, we're back with another Hobby Deep Dive: Sets Edition. This time we go deep on the 1996 Black Diamond Run For The Cup insert set (20:22). In hobby news, RIP PWCC & h…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 4 for episode 204 (8:02). Next, we each pick our favorite hockey card set from each of the past five years, starting with 2019-20 (21:59). In hobby news, we update The Road To Infinity, discuss the …
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The future of tenant communication is video. Face time, snaps, zoom, google meet, and a host of other options have grown this tech in person to person communication, but we haven't seen it hit its stride in the self storage space... that is until Live Switch decided to enter our industry. It's not often we're blown away by a new piece of tech that …
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 3 for episode 203 (4:31). Next Mitch Gropman joined the show to debate Josh on the merits of one of our recent social media posts about a record Cale Makar sale and his thoughts on if we should have…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 2 for episode 202 (13:34). Next, we take a look at the Top 25 hockey players with the most cards sold in June 2024 (28:39). In hobby news, we update The Road To Infinity, Macklin Celebrini signs his…
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Joan of Arc had arrived at the Dauphin's court claiming that she would relieve the Siege of Orleans and lead the prince to Reims to be crowned. After successfully chasing the English away from Orleans, it was time to get Charles VII his crown. Time Period Covered: 1429 Notable People: Joan of Arc, Charles VII, John II of Alencon, La Hire, Poton de …
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Snakes, birds that attack, glow in the dark tenants... we've got a few fun stories from our recent travels to share on this lighter 4th of July special episode. There is never a dull day in self storage, and we are extremely thankful for the freedom to work in this industry and build our business. Despite the strange circumstances, tempermental tec…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 1 for episode 201 (2:51). Next, it's the debut of Confessions of a Hockey Card Dealer (17:27). In hobby news, we do a quick free agency roundup, then Walmart's getting serious about the collectibles…
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Send us a Text Message. It's another Super Show w/ Loud Collector! We start by honoring the NHL's (almost) greatest player to wear the number 00 for episode 200 (13:06). NHL free agency begins today and we look at which player signings could drive hobby impact (22:53). In hobby news, we update The Road To Infinity, recap the 2024 NHL Entry Draft & …
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Get ready for one of our most entertaining podcasts of the year. Aaron Harwell from SpiderDoor joins Tommy and Melissa to talk about self storage security. Aaron has experience both as a self storage owner and the owner of a self storage security company and talks about what has (and hasn't) worked for his facilities and what led him to the many un…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the (almost) greatest player to wear the number 99....wait? There's another 99 (XX:XX)? Next, our hobby deep dive series continues and this time we dive into the 2009-10 The Cup Sidney Crosby Tribute set (XX:XX). In a huge hobby news, we update The Roa…
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Send us a Text Message. It's a Super Show....Phil is back co-hosting with Josh & Troy and on this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost greatest player to wear the number 98 for episode 198 (11:26). Next, tonight is Game 7 in the Stanley Cup Finals and the outcome will truly be a pivotal hobby moment fo…
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The fortunes of the Dauphin were at a low point, Brittany had capitulated to the English, Maine had been conquered, and now Orleans was under threat. The collapse of Charles' cause seemed imminent, but he would receive a second wind when a peasant girl named Joan arrived at his court claiming to be sent by God. Time Period Covered: 1429 Notable Peo…
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Up next in our series on "Dealing with Problem Tenants" are our business operators. This is a tricky category as many of our business tenants are our best tenants. They follow the rules, pay on time, and stay forever. But there's a difference between a business that stores with you and one that operates on your property. How can you discover this p…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 97 for episode 197 (7:58). Then, you voted as Hobby Deep Dive returns and we dive into the 1996 Upper Deck Game Jersey hockey card set (21:53). In hobby news, we update The Road To Infinity, McDavid…
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Send us a Text Message. We begin the show with the almost greatest NHL player to wear #96 (7:01). Then it’s off to hobby news (30:19) followed by a look at new product releases and our look at the 2023-24 Extended Series checklist (39:38). We then answer questions in the Gongshow mailbag (1:15:58) and finish the show with any personal pickups (2:11…
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Theft is one of many security issues facing every self storage facility. Preventing it should be a top concern. Sadly, one of the sources of theft is our own tenants. For most of your renters, you have nothing to worry about. But what about that one bad apple? How can you "thief-proof" your facility? Better yet, how can you head off a thief before …
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 95 for episode 195 (6:09). In this week's Hobby Deep Dive, Gongshow followers picked the 2008-09 Ultra EX Jambalaya set for us to dive into. Well we enlisted some special help in Jambalaya creator J…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 94 for episode 194 (7:52). Next, Phil The Loud Collector returns for really the whole episode but he helps break down the anatomy of a good trade (18:15). In hobby news, we update The Road To Infini…
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While Philip was occupied in Hainault, Holland, and Zeeland the Hundred Years War still raged in France. The steady advance of the English continues while the Dauphinists, consumed by internal conflict, attempt to stem the tide. Time Period Covered: 1424-1429 Notable People: Arthur de Richemont, Yolande of Aragon, Charles VII, Jean Louvet, Tanneguy…
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Tenants are the life blood of our business. Most of the time, and with most of our tenants, the relationship is great. But every once in a while you get that one tenant... Today we tackle the first of many problem tenant types: The Complainer/Bully. This is the tenant who knows your business better than you do and always has a "helpful" suggestion.…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 93 for episode 193 (3:55). Next, it's a Stanley Cup Finals edition of Hobby Deep Dive; you voted and we dive into Matthew Tkachuk from the Florida Panthers (15:32). In hobby news, we update The Road…
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Send us a Text Message. We begin the show with the almost greatest NHL player to wear number 92 (4:22). Then it’s the return of Fun Facts with Troy…but this time it is fun facts with Troy…and Phil (22:16). Then we take a quick look at hobby news (51:38). This is followed by a short discussion on how our collecting habits have changed as we have pro…
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There is a common denominator every self storage business shares that is often under-valued and under-utilized: the customer. Building customer loyalty is the final step in the sales funnel. But too often, companies are so focused on getting customers, they don't know how to truly enlist them to continue building their business. Today we gab about …
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by picking up from last episode with another Hobby Blunder. Next we honor the (almost) greatest player to wear the number 91 for episode 191 (6:20). After a breakthrough season and in the midst of a scorching playoffs run, we do a hobby deep dive on Alexis Lafreni…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 90 for episode 190 (4:35). Next, Troy made a trip from Minneapolis to the Montreal Sport Card Expo (16:27). In hobby news, we update The Road To Infinity, Upper Deck unveils the Gravity Pull SSP red…
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Philip the Good and his cousin Jacqueline of Bavaria are locked in a struggle for the Counties of Holland and Zeeland. But this conflict between cousins is only one part of the partisan clash between the Hook and Cod Factions which has been going on for decades. Now the dynastic and factional strife has combined and a brutal civil war is being foug…
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The self storage laws in Georgia were recently updated to include new provisions for non-monetary defaults and unsigned lease agreements. But along with these changes are best practices to protect both the facility owner and the tenant. While some practices are now legal, owners must be careful to implement them in the right way. We break down some…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 89 for episode 189 (8:47). Another Hobby Deep Dive Playoffs Edition where you voted on a player for us to deep dive; one candidate chosen from all four remaining playoffs teams (21:19). In hobby new…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear number 88...maybe a controversy.....for episode 188 (5:49). Next, we take a look at playoffs performers whose hobby markets are surging as well as what's happening to Young Guns values from each remaining team…
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Increasing occupancy is top of mind for most self storage operators. Advice is plentiful, from upping your ad spend to dropping your rates. But what really works? Luke Westbrooks joins the webinar to discuss what has and hasn't worked for the portfolio under his care. You won't be surprised by the bottom line- it's all about the customer experience…
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Send us a Text Message. On this episode of the Hockey Cards Gongshow podcast we start by honoring the NHL's (almost) greatest player to wear the number 87 for episode 187 (3:06). Next we continue our Hobby Deep Dive Series and go in depth learning about the Dallas Stars young star Wyatt Johnston and debate if he can save the 2022-23 hobby class (17…
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