Best LeaderFactor Podcasts (2024)

1
How to Build Challenger Safety 38:39

9h ago38:39

38:39

Can you be candid about change at work? Challenger safety satisfies the basic human need to make things better. It allows us to feel safe to challenge the status quo without retaliation or the risk of damaging our personal standing or reputation. As the highest level of psychological safety, it matches the increased vulnerability and personal risk …

1
How to Build Contributor Safety 37:45

2d ago37:45

37:45

Can you create value for your team? Contributor safety satisfies the basic human need to make a difference and offer meaningful contributions. When we create contributor safety for others, we empower them with autonomy, guidance, and encouragement in exchange for effort and results. Listen in as hosts Tim and Junior discuss how to build Stage 3: Co…

1
How to Build Learner Safety 28:59

17d ago28:59

28:59

We can either cultivate or crush, nurture or neglect, stimulate or stifle learner safety, the second stage of The 4 Stages of Psychological Safety. When we have learner safety we feel safe as we ask questions, give and receive feedback, experiment, and admit when we don’t know. As the highest form of enterprise risk management, learner safety opens…

1
How to Build Inclusion Safety 48:13

12d ago48:13

48:13

This episode is the first in a four-part series on How to Build The 4 Stages of Psychological Safety. Listen in as hosts Junior and Timothy R. Clark, author of The 4 Stages of Psychological Safety book, share in-depth insights into the thinking behind the 4 Stages framework. The episode covers the history behind psychological safety as a concept, w…

1
Micro-coaching Pt. 3: The Coaching and Accountability Matrix 41:02

1M ago41:02

41:02

In this final episode of the Micro-coaching and Accountability series, Tim and Junior take the previous two frameworks, The Coaching Continuum and The Three Levels of Accountability, and put them together into the ultimate diagnostic tool for leaders. Think of this matrix as a model to operationalize coaching on a dynamic team. Your objective? To m…

1
Micro-coaching Pt. 2: The 3 Levels of Accountability 26:48

1M ago26:48

26:48

Accountability means being answerable for performance. The scope and levels to which we are held accountable vary based on role, willingness, skill, and need. But we can all agree that organizations function based on shared accountability. This means that as teams increase their capacity for accountability, organizational function will also increas…

1
Micro-coaching Pt. 1: The Coaching Continuum 25:19

1M ago25:19

25:19

In this first episode of a 3-part series on Micro-coaching and Accountability, Tim and Junior introduce us to The Coaching Continuum, a framework that can be used to identify coaching patterns in leaders. It runs from “Tell” on one side to “Ask” on the other. A leader has one primary objective: To expand the capabilities of the people they lead by …

1
Redefining Intelligence 47:31

2M ago47:31

47:31

This week, we're talking about intelligence. Most people have a view of intelligence that's not just wrong, but damaging. Our conception of intelligence affects our goal choice and the intensity of our efforts. It affects how we perceive ourselves and our potential. In the episode, Tim and Junior discuss how intelligence is more like athleticism. T…

1
The Resilience Cycle: Disturbance, Adaptation, and Recovery 47:12

2M ago47:12

47:12

This week, Tim and Junior outline the resilience cycle, which, similar to patterns we see in ecology, consists of disturbance, adaptation, and recovery. They share 5 practical ways to become more resilient as a leader, including spreading out, leaning on positive emotions, developing effective coping mechanisms, adopting a growth mindset, and seeki…

1
The Dangers of Contingent Self-Esteem 51:30

2M ago51:30

51:30

This week, our hosts navigate through an extensive amount of research literature to come to some conclusions on self-esteem and how to approach it. When we rely on external factors to determine our self-esteem, we open ourselves up to dangerous perspectives. This kind of contingent self-esteem can lead to chronic insecurity in leaders, which gets i…

1
Leadership is an Invitation 43:45

2M ago43:45

43:45

Have you ever thought about leadership as an invitation? If your goal is to improve and make a positive impact, then leadership will be an inevitable part of your journey. The job to be done, then, is to recognize and accept the invitations that come your way. These could be invitations to grow, help others, or even sometimes, to fail. Tim and Juni…

1
Do Little Things For a Long Time 59:22

3M ago59:22

59:22

This week, Tim and Junior are talking about the importance of doing the little things for a long time. Why? Because leaders sweat the small stuff. They know that over time, focusing on the little things plays a key part in sustaining goals, maintaining a sense of control, building momentum, and recognizing improvement. Takeaways The compound effect…

1
The Two Leadership Failure Patterns 53:01

3M ago53:01

53:01

Tim and Junior talk about the two primary failure patterns in leadership, incompetence and corruption. Effective leaders are leaders with high competence and high moral character. A deficiency in one or the other leaves us susceptible to poor choices, values, and influence on our leadership journey. As part of the episode, our host outlined four di…

1
3D Interviews: 10 Questions That Aren't Cliche 51:08

3M ago51:08

51:08

We're talking about interview questions this week. Why? Because poor interview protocols are dangerous and inefficient. They decrease your chances of finding the right person to join your team. During the episode, Tim and Junior highlight the limitations of traditional interviews and give you 10 unique interview questions to help you improve your 3…

1
What Employees Need from Leaders in Uncertain Times 48:52

3M ago48:52

48:52

In this episode of Culture by Design, Tim and Junior sit down to talk about leading through uncertainty. The content from this episode comes from Dr. Clark’s most recent Harvard Business Review publication, an article entitled What Employees Need from Leaders in Uncertain Times. In the episode, they explore the impact of uncertainty on individuals …

1
5 Subtle Signs of Leadership Potential 44:39

4M ago44:39

44:39

We can all agree that identifying potential leaders is a crucial part of organizational success. But too often, leaders are promoted purely for their technical ability. What would happen if organizations put equal weight on cultural competence in their promotion criteria? In this episode, we're talking about just that. Listen in as our hosts, Tim a…

1
The 6 Domains of Emotional Intelligence: Believe, Know, and Do 38:26

4M ago38:26

38:26

This week, our hosts Tim and Junior are talking about the limitations of a traditional, four-competency emotional intelligence model. Why? Because LeaderFactor’s private emotional intelligence assessment, EQindex™, is now publicly available! This assessment, and its Leadership 360 version, is based on a 6 domain, 30 skill model that measures what w…

1
What Do You Do With a Toxic Leader? 45:41

4M ago45:41

45:41

In this week's episode of Culture by Design, Junior and Dr. Tim Clark discuss a daunting but important question: What do you do with a toxic leader? Too often, organizations will either do nothing or wait too long to react to evidence of harmful leadership. But toxic cultures can't and won't heal themselves. And the remedy largely depends on the ki…

1
The Leadership Journey Part Three: Leads the Business 52:55

4M ago52:55

52:55

In the final installment of our Leadership Journey series, we delve into the intricacies of Leading the Business with Dr. Tim Clark and Junior. This episode uncovers the transition leaders must undergo from tactical to strategic thinking, focusing on optimizing the whole while preparing for the future. Key Points & Timestamps: Transitioning to Stra…

1
The Leadership Journey Part Two: Leads the Team 47:15

5M ago47:15

47:15

Tim and Junior continue their Leadership Journey series by diving into part two on leading teams. They discuss the challenges leaders face when transitioning from individual contributor to managing others. 0:02:15 - Transitioning from independent contributor to leading a team requires a fundamental shift in mindset and skills. It's often under supp…

1
The Leadership Journey Part One: Leads Self 54:30

5M ago54:30

54:30

Today, Tim and Junior kickoff a three-part series on the leadership journey: Leading yourself, leading the team, and leading the business. Today's episode is focused on leading yourself. Tim and Junior emphasize taking personal accountability and ownership of your own development. You'll hear insights on cultivating wellness, self-awareness, and a …

1
Can You Have Too Much Psychological Safety? 45:51

5M ago45:51

45:51

In today's episode of Culture by Design, Tim and Junior discuss a question brought up in a recent Harvard Business Review article, which is, can you have too much psychological safety? The article suggested that excessive amounts of psychological safety could undermine accountability and performance. Tim and Junior share their perspective, pushing …

1
How to Challenge the Status Quo (Pt.2) 48:36

5M ago48:36

48:36

In this two-part series, Tim and Junior discuss practical steps for effectively challenging the status quo. Innovation requires some dissent and deviation from the norm, but challenging the status quo can be difficult since it often feels personal. Today they cover the final 5 tips including bringing credibility, knowing your boss, framing dissent …

1
How to Challenge the Status Quo (Pt. 1) 50:29

5M ago50:29

50:29

In this week's episode of Culture by Design, Tim and Junior tackle a common organizational-wide dilemma, how do you effectively challenge the status quo? Questioning the prevailing mindset is tricky business. While innovation requires deviation from the norm, pushing for change often feels like a personal confrontation rather than an objective deba…

1
Where Great Culture Starts 1:05:45

6M ago1:05:45

1:05:45

Original Air Date: November 21, 2022 The culture dilemma (00:45). Many organizations tell us that they want to improve their culture, but often don’t know where to start. What does an unhealthy culture look like? What symptoms need to be identified and treated? The definition of culture (02:30). Culture is the way we interact. It exists anywhere wh…

1
What Makes a High Performing Team 54:13

6M ago54:13

54:13

In this episode, Tim and Junior discuss how high-performing teams are formed and maintained. The quality of an organization is a reflection of the quality of its teams, and high-performing teams have patterns. Although there are many patterns, Tim and Junior will focus on a core four in this episode, including how high-performing teams (1) connect,…

1
2023 Psychological Safety Year In Review 1:02:38

6M ago1:02:38

1:02:38

This special year in review episode of Culture by Design features hosts Tim and Junior interviewing members of the LeaderFactor team. They get unique perspectives on psychological safety trends and insights from 2023 based on interactions with clients. Guests include Jillian (Marketing), Ryan (Technology), Kelsea (Sales), and Alex (Client Success).…

1
The 5 Alignment Questions 52:15

6M ago52:15

52:15

In this episode, Tim and Junior introduce five simple but powerful questions to align teams and get everyone on the same page. They explain why alignment is critical yet often neglected, review the high cost of misalignment, and provide a practical framework to drive shared understanding and commitment among team members. 5 Key Points Alignment ens…

1
Transferring Ownership and Critical Thinking as a Leader 43:43

7M ago43:43

43:43

In this episode of the podcast, Tim and Junior dive into the critical leadership skills of accountability and critical thinking. They discuss why these competencies are important for leaders and team members to develop, define what accountability and critical thinking mean, explain the vital interrelationship between accountability and critical thi…

1
How to Improve Emotional Intelligence 50:38

7M ago50:38

50:38

In this episode, Tim and Junior conclude their series on emotional intelligence (EQ) by discussing practical ways to improve it. They explain that EQ is a learnable skill that requires deliberate practice focused on improving behaviors. The key is consistently gathering feedback, monitoring your progress, and making incremental improvements over ti…

1
The Causal Chain Between Emotional Intelligence and Psychological Safety 45:12

7M ago45:12

45:12

In this episode, Tim and Junior delve into what they term the 'core logic'—a vital exploration of how EQ is not just an individual trait but the cornerstone of collective team intelligence. As they unpack the causal chain, they reveal how EQ is the linchpin in cultivating a safe space for vulnerability, ultimately steering both personal growth and …

1
Emotional Intelligence and The Experience Economy 50:06

7M ago50:06

50:06

In today's episode, Tim and Junior will continue our series on emotional intelligence. If you joined us last week for our kickoff of this series, you'll know that we answered the question, what is emotional intelligence? We shared our unique definition of emotional intelligence, which is the ability to interact effectively with other people. Today,…

1
What is Emotional Intelligence 39:07

8M ago39:07

39:07

This week we're kicking off a new series on emotional intelligence. Our approach to EQ is different. There’s the mainstream idea of EQ, and then there’s ours and this episode will give you an inside look into how you can make EQ practical and actionable for the individuals and teams you work with. Emotional Navigation [0:06:00]: Tim delves into the…

1
Psychological Safety: From Theory to Practice 46:41

8M ago46:41

46:41

Here at LeaderFactor, we're all about helping our clients take the theories behind psychological safety and culture and turn them into actual practice inside their organizations. Our goal is to make our content and frameworks as actual as possible, and that's what this episode is all about. We've taken some recent favorite practical moments from Ti…

1
Creating Cultural Accountability 50:08

8M ago50:08

50:08

In this week's episode of Culture by Design, Tim and Junior dive into what it means to create cultural accountability in an organization. Our definition of culture is the way we interact. At an individual level, cultural accountability is being accountable for the way you behave and interact with others. High performing organizations have high cult…

1
How to Measure Culture 40:07

8M ago40:07

40:07

How are you measuring your organization's culture? In this episode of Culture by Design, Tim and Junior are discussing just that. This is a fantastic episode for individuals who really care about being cultural architects and being practitioners in their roles, not just theorists. Tim and Junior will dive into the fundamentals of culture, the diffe…

1
The Patterns of High-Performing Teams 54:13

8M ago54:13

54:13

In this episode, Tim and Junior discuss how high-performing teams are formed and maintained. The quality of an organization is a reflection of the quality of its teams, and high-performing teams have patterns. Although there are many patterns, Tim and Junior will focus on a core four in this episode, including how high-performing teams (1) connect,…

1
Challenger Safety in Practice 48:00

9M ago48:00

48:00

Today's episode is the final part of our four-part series on the change management principle, behave until you believe. This is our final episode in the series, and it's on challenger safety in practice. Tim and Junior will discuss why innovation requires deviation, why an environment of high challenger safety is not the default, and they'll give y…

1
Contributor Safety in Practice 41:56

9M ago41:56

41:56

During this episode of Culture by Design, we're continuing our four-part series on the change management principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and, this week, Tim and Junior tackle Stage Three: Contributor Safety. During the episode, they'll d…

1
Beware the Tyranny of Your Expertise 9:41

9M ago9:41

9:41

Today's lesson: Beware the Tyranny of Your Expertise Key Points: Expertise is a double edged sword. On one side, it’s knowledge, it's useful, and it’s leverage. On the other side, you can become insulated and you can lose touch with context. "The danger of the expert is that he often becomes a prisoner of his own expertise." -Peter Drucker. There i…

1
Learner Safety in Practice 49:35

9M ago49:35

49:35

Today's episode is part two of our four-part series on the Change Management Principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and focus on the key principles and behaviors that will help you foster an environment of high psychological safety. This week, T…

1
Mission Type Orders 9:44

9M ago9:44

9:44

Today's lesson: The 21st century requires Mission-type or mission-command orders Key Points: Mission-type orders include a clear statement of the superior commander's intent and state each unit's tasks in terms of operational effects to be achieved rather than specific commands. A mission-type order only works when your junior officers have the cap…

1
Inclusion Safety in Practice 51:12

9M ago51:12

51:12

In today's episode, we're kicking off a new four-part series on the Change Management Principle, Behave Until You Believe. These episodes are focused on the practical application of each of the four stages of psychological safety and focus on the key principles and behaviors that will help you foster an environment of high psychological safety. To …

1
Excavate Your Talents 9:58

10M ago9:58

9:58

Today's lesson: Excavate Your Talents Key Points: The National Endowment for the Arts tells us that the average person possesses 500-700 different skills and abilities. Yet, Gallup tells us that only 10% of people are able to identify their natural talents. Everyone has special gifts, talents, and aptitudes– areas where their potential ability is t…

1
Building a Culture Where Employees Feel Free to Speak Up 52:23

10M ago52:23

52:23

In this episode of Culture by Design, we're talking about building a culture where employees feel free to speak up. This episode comes to you from an article Tim published recently on HBR with the same title. You can't just speak a speak-up culture into existence. Doing so in the absence of psychological safety is actually an abdication of leadersh…

1
Use Minimum Necessary Intervention to Liberate Talent 9:49

10M ago9:49

9:49

Today's lesson: Use Minimum Necessary Intervention to Liberate Talent Key Points: One of the hardest things for leaders to learn is when to be more or less directive, when to tighten down and when to loosen up. Too little intervention and you’re an absentee landlord. Too much, and you’re micromanaging. As humans we yearn for autonomy in our contrib…

1
The Social Exchanges of Psychological Safety 53:57

10M ago53:57

53:57

In this week's episode of Culture by Design, Tim and Junior discuss The 4 Stages of Psychological Safety in a way you might not expect. Using social exchange theory, they'll do a deeper dive to add some color to The 4 Stages model and give you additional tools and frames to use when you look at psychological safety. What is social exchange theory? …

1
Adversity is an Opportunity for Beauty 10:51

10M ago10:51

10:51

Today's lesson: Adversity is an Opportunity for Beauty Key Points: There’s tremendous incentive to make things as easy as possible but adversity is a constant. "The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths. These persons have an appre…

1
Psychological Safety for Managers 46:17

10M ago46:17

46:17

Psychological safety has been found to be the number one variable in team performance, and in recent episodes we've discussed the most important variable for psychological safety was the leader of the team. As a manager, as a leader of people, you either lead the way or you get in the way. Much of what dictates whether you're leading the way or get…

1
Proximity Prevents Hostility 9:46

10M ago9:46

9:46

Today's lesson: Proximity Prevents Hostility Key Points: "There’s a lot of hatred, prejudice, discrimination, and contention between and among people who don’t really even know each other. Humans tend to fear difference, especially at a distance." -James Baldwin 1963 “Many of our society's greatest problems are created by people who don’t feel seen…

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