Scaling the Gap is a podcast crafted for the bold, bright, ambitious leaders of today. As an Owner, Entrepreneur, Founder, CEO, President you've already tasted success, and you’re on a quest for more — more impact, more growth, more fulfillment! Our podcast is your companion on this journey, offering a unique recipe of inspiration, introspection and innovation blended with high-impact tactical, practical business advice. We’re here to guide you through the complexities of scaling your busine ...
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Hi there! I'm Doug Noll, an award-winning author, speaker, and trainer. I am, among many other things, a lawyer-turned-peacemaker, mediator, and expert in deep, empathic listening. I left a 22-year career as a trial lawyer, earned my Masters Degree in Peacemaking and Conflict Studies, and have helped thousands of companies and organizations with internal conflicts and poor communication. I am the co-founder of the award-winning Prison of Peace Project. I have trained mediators and leaders in ...
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The Lazy Overachiever Show, dubbed TLO, is for mission-driven, brilliant beauties and reformed perfectionists ready for a safe space away from the overly glorified hustle, bustle, and grind culture. The strategies shared support mental health and well-being while improving productivity by releasing myths around self-care, rest and relaxation, sustainable business practices, people pleasing, and what it means to develop and enforce relationship boundaries at work and home. I'm your host, Nake ...
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222 - The Transformative Power of Empathetic Leadership with Legacy Leadership Institute's Madeleine MacRae
31:38
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Your host, Doug Noll, talks with the CEO of Legacy Leadership Institute, Madeleine MacRae. Madeleine's story is one of resilience and adaptability. Growing up in a blue-collar neighborhood, she didn't see many entrepreneurs but witnessed people rising to mid-management roles. Her journey took her from a small startup in Florida to a multinational c…
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226 - Unleashing the Power of Emotional Listening in Leadership with doTERRA International's Shannon Bible
28:44
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28:44
Your host, Doug Noll, talks with the CXO, Executive Vice President of US and Canada at doTERRA International, Shannon Bible. Shannon Bible's career trajectory is a testament to the power of adaptability and continuous learning. After graduating from BYU with a major in English, Shannon began her career at Nu Skin Enterprises as a promotions manager…
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Scaling the Gap Podcast Ep 19 | IWCE Chat with Cory Creekmore
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We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Cory Creekmore, owner o…
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225 - The Impact of Emotional Intelligence and Personal Connections in Business with Plantify Foods' Suzette Ramcharan
30:25
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30:25
Your host, Doug Noll, talks with the CEO of Plantify Foods, Suzette Ramcharan. Suzette shared her remarkable journey from her upbringing in the West Indies to her career in the mining industry and her eventual transition into the consumer industry. She focuses on the importance of soft skills, emotional intelligence, and personal connections in bus…
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Scaling the Gap Podcast Ep 18 | IWCE Chat with Sarah Beth Cobb
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We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Sarah Beth Cobb, Digita…
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224 - Empowering the Next Generation Through Gardening and Hydroponics with Green Our Planet's Ciara Byrne
29:55
29:55
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29:55
Your host, Doug Noll, talks with the Co-CEO of Green Our Planet, Ciara Byrne. Ciara and her partner Kim McCrory, both documentary filmmakers, transitioned into social entrepreneurship after realizing the importance of engaging the next generation in conservation efforts. Their interactions with renowned paleoanthropologist and conservationist Dr. R…
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223 - Understanding the Neuroscience of Emotional Intelligence in Leadership with FranklinCovey's Todd Davis
31:04
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31:04
Your host, Doug Noll, talks with the Senior Consultant and Thought Leader of FranklinCovey, Todd Davis. FranklinCovey is a global leader in performance improvement and behavior change, with a presence in over 160 countries. The company specializes in leadership development programs that focus on retaining top talent, building trust, inclusive leade…
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Scaling the Gap Podcast Ep 17 | IWCE Chat with Chris Williamson
5:07
5:07
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We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Chris Williamson, Presi…
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221 - Understanding the Power of Reflection and Redefining Success with CHC: Creating Healthier Communities' Jean Accius
31:00
31:00
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31:00
Your host, Doug Noll, talks with the President and CEO of CHC: Creating Healthier Communities, Jean Accius. Jean's story begins in Haiti, where he was born and raised by his grandmother. His upbringing in a close-knit community instilled in him the values of resilience, compassion, and the importance of education. His grandmother's influence was pr…
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220 - Unleashing Financial Independence: The Rise of a Real Estate Investment Business with Rise Capital Investments' Emma Powell
35:24
35:24
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35:24
Your host, Doug Noll, talks with the Founder and Chief Investment Officer of Rise Capital Investments, Emma Powell. Emma's journey began with a desire for more freedom in terms of time and location. Feeling constrained by traditional employment, she sought opportunities that would allow her to achieve financial independence. Her high novelty-seekin…
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219 - Discovering the Mindset of a Franchise and Tax Industry Maverick with Loyalty Brands' John Hewitt
35:22
35:22
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35:22
Your host, Doug Noll, talks with the CEO of Loyalty Brands, John Hewitt. John Hewitt's journey began at the University of Buffalo, where his father's attempt to buy an H&R Block franchise led him to take the H&R Block tax course. This experience ignited his passion for tax services, setting the stage for future endeavors. In 1981, John and his fath…
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218 - Exploring the Challenges of Leadership and Entrepreneurship with Kelly Roach International's Kelly Roach
28:56
28:56
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28:56
Your host, Doug Noll, talks with the CEO and Motivational Speaker of Kelly Roach International, Kelly Roach. Kelly Roach's career began in the corporate world, where she climbed the ranks from an entry-level position to managing a team of 100 people and overseeing a $50 million portfolio. Despite her success, Kelly felt a lack of meaning and purpos…
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217 - Unveiling the Secrets of Success in Boutique Marketing for Emerging Brands with Pennock's Nikki Lindgren
23:15
23:15
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23:15
Your host, Doug Noll, talks with the Founder and Managing Partner of Pennock, Nikki Lindgren. Nikki's career in digital marketing began at Pottery Barn and Cost Plus World Market, where she spearheaded e-commerce marketing initiatives. Her experience working with agencies during this time highlighted the depth of knowledge and expertise that agenci…
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216 - Leading with Love: How Servant Leadership Can Transform Your Team with Culture Force's Tom Kereszti
26:05
26:05
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26:05
Your host, Doug Noll, talks with the Co-Founder of Culture Force, Tom Kereszti. Tom emphasized the importance of elite teams in building successful companies. Drawing inspiration from his encounter with Kyle, a retired Navy SEAL, Tom highlighted the unique leadership model of the Navy SEALs, which focuses on trust, unity, and motivation. To foster …
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215 - The Most Valuable Lessons in Leadership and Team Dynamics with Church Hill Classics' Lucie Voves
28:32
28:32
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28:32
Your host, Doug Noll, talks with the Founder and CEO of Church Hill Classics, Lucie Voves. Lucie's entrepreneurial journey began at Dartmouth, where she started a side gig selling framed artwork. This initial venture laid the foundation for what would eventually become Church Hill Classics. Lucie's transition from selling framed artwork to making d…
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Intentional Living: Finding Happiness Beyond Hustle Culture with Leanne Mair
43:23
43:23
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43:23
In this episode of The Lazy Overachiever Show, host Naketa Ren Thigpen and guest Leanne Mair dive deep into the balance between hard work and life’s joys. They debunk hustle culture myths, emphasizing intentionality, personal fulfillment, and building resilience. Leanne shares her approach to managing multiple roles and understanding processes and …
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214 - Revolutionizing the Tequila-Making Business with Quintaliza Tequila's Mike Winters
28:34
28:34
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28:34
Your host, Doug Noll, talks with the Founder and CEO of Quintaliza Tequila, Mike Winters. Mike began as a serial entrepreneur, exploring various ventures before discovering his passion for tequila. His story is a testament to the importance of following one's passion and being open to new opportunities. One of the standout aspects of Quintaliza Teq…
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213 - Unleashing the Power of Data: A Journey to Transforming Software Development with Allstacks' Hersh Tapadia
34:48
34:48
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34:48
Your host, Doug Noll, talks with the Co-Founder and CEO of Allstacks, Hersh Tapadia. Hersh's journey began at IBM, where he struggled to find value in his work within the confines of a large organization. This experience ignited his passion for more impactful and meaningful work, leading him to explore various startup opportunities. One of his earl…
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212 - Innovative Paths to Success: Lessons from Silicon Valley Tech Pioneers with Rob and Terry Ryan
37:47
37:47
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37:47
Your host, Doug Noll, talks with the Rob and Terry Ryan. Rob and Terry Ryan are a dynamic duo whose contributions have significantly impacted the internet and Silicon Valley. Rob, a math and physics expert, played a pivotal role in developing technology that revolutionized the industry. Terry, a lawyer, provided crucial support in the early days of…
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211 - A Symphony of Success: Navigating Chaos in Small Business Finance with Chamberlain And Good Company's Ashley Chamberlin
23:11
23:11
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23:11
Your host, Doug Noll, talks with the CEO and Founder of Chamberlain And Good Company, Ashley Chamberlin. Ashley Chamberlain's journey began in Athens, Georgia, where she worked as an accountant. However, the demands of a corporate schedule clashed with her responsibilities as a mother of young children. This realization prompted her to transition i…
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1
Navigating Entrepreneurship with Authenticity and Balance: Jennifer Jakobsen's Approach
33:42
33:42
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33:42
Join host Naketa Ren Thigpen on "The Lazy Overachiever Show" as she chats with certified mind and business coach Jennifer Jakobsen. In Episode 11, they explore the challenges women entrepreneurs face, from decision fatigue to balancing caregiving. Jennifer shares her journey from therapist to life coach, emphasizing authenticity, self-care, and fin…
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210 - Decoding the Dynamics of Decision-Making in Nonprofit Board Meetings with Integrated Growth Advisors' Daniel McMahon
32:43
32:43
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32:43
Your host, Doug Noll, talks with the Managing Partner of Integrated Growth Advisors, Daniel McMahon. Daniel's career began in accounting, where he worked as a CPA and auditor. His journey took a significant turn when he decided to leave a $30 million revenue accounting firm to start Integrated Growth Advisors. Daniel's desire to help business owner…
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209 - From Mortgages to Microphones: The Unconventional Rise of a Podcasting Mortgage Officer with The Loan Officer Podcast's Dustin Owen
36:59
36:59
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36:59
Your host, Doug Noll, talks with the Creator and Host of The Loan Officer Podcast, Dustin Owen. Dustin's journey in the mortgage industry is a testament to the power of perseverance and continuous learning. Starting from an entry-level position, Dustin climbed the ranks to become a senior officer in a large national mortgage company. He began his c…
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208 - Navigating the Cybersecurity Landscape: Challenges, Opportunities, and Expert Insights with Sertainty's Amir Sternhell
26:17
26:17
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26:17
Your host, Doug Noll, talks with the Chief Strategy Officer of Sertainty, Amir Sternhell. Amir's journey from military intelligence to cybersecurity highlights the critical skills and strategic thinking required in both fields. His experience in the Israel Defense Forces provided a strong foundation for understanding complex threats and developing …
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207 - Elevating Leadership Through Coaching and Personal Development with DutchX's Marcus Hoed
29:26
29:26
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29:26
Your host, Doug Noll, talks with the Co-Founder of DutchX, Marcus Hoed. Marcus' journey began in Amsterdam, one of Europe's main logistics hubs. Growing up in a city with the largest harbor and a significant logistics infrastructure, Marcus was naturally inclined toward the transportation industry. However, his entrepreneurial journey took a signif…
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206 - Hair Care and Humor: The Roots for Business Success with Fairy Tales Hair Care's Risa Barash
28:38
28:38
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28:38
Your host, Doug Noll, talks with the CEO and Founder of Fairy Tales Hair Care, Risa Barash. Risa's path to entrepreneurship began with a serendipitous discovery—a shampoo containing rosemary oil that effectively prevented lice. This discovery wasn't just a chance encounter; it was the spark that ignited Risa's passion for creating a unique product …
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205 - Mastering Sales with the Art of Deep Listening with Sell It's Kyle Scott
31:10
31:10
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31:10
Your host, Doug Noll, talks with the President and Co-Founder of Sell It, Kyle Scott. Kyle's story begins with an unexpected pivot during his college years. Initially set on a finance career, he found himself irresistibly drawn to the media world. This passion led him to take the reins of his college radio station, setting the stage for a decade-lo…
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204 - Breaking Boundaries: Transition from Finance to Founding a Fitness Network with Generation Iron Fitness Network's Edwin Mejia Jr
30:05
30:05
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30:05
Your host, Doug Noll, talks with the Co-Founder of Generation Iron Fitness Network, Edwin Mejia Jr. Edwin's transition from finance to fitness media was driven by a passion for the arts and media that he couldn't ignore. After a stint in college baseball and the financial sector, he leaped into film production. This bold move led to the birth of Ge…
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203 - The Power of Pursuing Passion to Lead in Success with KBI Biopharma's Sigma Mostafa
27:45
27:45
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27:45
Your host, Doug Noll, talks with the Chief Scientific Officer of KBI Biopharma, Sigma Mostafa. Sigma's tale begins in the vibrant landscapes of Bangladesh, where he spent his childhood years. With a mathematician for a father, who named him Sigma after the Greek alphabet, Sigma's unique name was a precursor to his distinctive path in life. Despite …
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202 - Embracing New Experiences: A Bold Approach to Travel and Entrepreneurship with AtlasGuru's Kim Bennett
24:41
24:41
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24:41
Your host, Doug Noll, talks with the Founder and CEO of AtlasGuru, Kim Bennett. Kim's journey is nothing short of inspiring. With a rich background spanning 20 years in corporate America, she's honed her skills in marketing and digital retail with giants like Conde Nast, Martha Stewart, Amazon, and Nordstrom. Yet, it was her passion for travel and …
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201 - Revolutionizing Marketing Analytics: Innovative Approach to Visualizing Customer Journeys with Funnelytics' Mikael Dia
21:07
21:07
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21:07
Your host, Doug Noll, talks with the Founder and CEO of Funnelytics, Mikael Dia. Mikael's path to entrepreneurship is as fascinating as it is unconventional. With a background in civil engineering, he might have been destined to build bridges, but instead, he built bridges between businesses and their potential customers. His obsession with convert…
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200 - The Impact of Personal Experiences on Leadership with Global Network for Zero's Sarah Merricks
27:57
27:57
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27:57
Your host, Doug Noll, talks with the Chief Strategy Officer of Global Network for Zero, Sarah Merricks. Sarah shared her journey, detailing her role in the company and the importance of net zero certification. With a background in decarbonizing buildings, Sarah and her team at Global Network for Zero provide certifications that serve as a stamp of …
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199 - From Litigation to Leadership: Mastering the Art of Listening with MacNaughton's Emily Porter
24:39
24:39
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24:39
Your host, Doug Noll, talks with the COO of MacNaughton, Emily Porter. Emily's journey is a testament to the power of versatility and the courage to pivot. She ventured to the East Coast for her education, which laid the groundwork for her initial career as a trial lawyer. But Emily's story doesn't stop there. She made the bold leap from the legal …
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198 - How Can AI Enhance Marketing Efforts and Human Interactions with Redwood Software's Andy Sharma
30:11
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30:11
Your host, Doug Noll, talks with the CIO and CISO of Redwood Software, Andy Sharma. Andy's path into the world of technology was not straightforward. Despite his natural aptitude for programming, he initially resisted a tech career, yearning instead for roles that involved more human interaction. It was during an internship in the mid-90s that Andy…
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197 - The Power of Effective Listening in the Future of Business with Katuva's Tobe Brockner
30:15
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30:15
Your host, Doug Noll, talks with the Founder and CEO of Katuva, Tobe Brockner. Tobe's journey is one of resilience, innovation, and the relentless pursuit of efficiency. With a rich background in marketing and a track record of previous ventures, Tobe faced the daunting challenge of managing a large marketing agency. The hurdles he encountered led …
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196 - Empathy, Communication, and Listening: The Key to Business Success with Crown Laboratories' Jeff Bedard
28:51
28:51
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28:51
Your host, Doug Noll, talks with the Founder and CEO of Crown Laboratories, Jeff Bedard. Jeff's story began in 1998 in San Diego, California, where Crown Laboratories was born on a humble kitchen table. His early experiences in dermatology and skincare were shaped by entrepreneurial families and successful start-up ventures. Jeff fondly recalled a …
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195 - Breaking Boundaries: A Journey from Newsroom to Global Filmmaking with Kim Brattain Media's Kim Brattain
28:53
28:53
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28:53
Your host, Doug Noll, talks with the Founder and CEO of Kim Brattain Media, Kim Brattain. Kim's career took off in the dynamic realm of television journalism, a field where she sharpened her storytelling abilities and developed an acute attention to detail. The entrepreneurial call was irresistible, and despite the challenges, the shift allowed her…
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194 - Unlocking Leadership and Personal Growth Through Embracing Vulnerability with fassforwardfassforward's Rose Fass
30:54
30:54
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30:54
Your host, Doug Noll, talks with the Founder and Chairwoman of fassforward, Rose Fass. Rose's story is one of constant evolution. She began her career in the fashion industry, by launching Mary Quant's cosmetic line in the United States—a significant milestone that marked her as a trailblazer. But Rose didn't stop there. Her career trajectory took …
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193 - A Deep Dive into Winemaking, Viticulture, and the Power of Listening with Whitehall Lane Winery's Jason Moulton
31:46
31:46
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Your host, Doug Noll, talks with the Winemaker and Director of Winemaking and Viticulture of Whitehall Lane Winery, Jason Moulton. Jason is proud to be part of a winery with a rich history and a commitment to excellence. The Leonard family's dedication to the craft is evident in every bottle they've produced. They've made a significant transition t…
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192 - The Power of Listening and Growth in the Virtual Assistance Industry with Virtual Latinos's Jaime Nacach
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Your host, Doug Noll, talks with the Founder and CEO of Virtual Latinos, Jaime Nacach. The story of Virtual Latinos began with a shift from web design and marketing to the creation of a recruitment agency that connects Latin-based virtual assistants with clients globally. The decision to focus exclusively on Latin America was strategic, recognizing…
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1
Mastering the Market: Visionary Insights from IWCE's Leading Minds
5:06
5:06
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5:06
We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Phil and Tim Collins, o…
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191 - Creating Architectural Masterpieces: The Role of Mentorship and Leadership with Studios Architecture's Marc Pfenninger
35:06
35:06
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35:06
Your host, Doug Noll, talks with the Principal and CEO of Studios Architecture, Marc Pfenninger. Marc shared his fascinating background growing up amidst a family of artists and social workers in New York. This unique blend of creativity and community service shaped his path toward architecture—a field where he could fuse his artistic sensibilities…
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Mastering the Market: Visionary Insights from IWCE's Leading Minds
5:01
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5:01
We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. David Burnett, Presiden…
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EP 9 - Unleashing Your Potential: The Transformative Power of Resilience and Mentorship with Vin Nigara
33:44
33:44
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33:44
Your host, Madeleine MacRae, talks with Vin Nigara. Vin's entrepreneurial journey is a testament to the power of transition and adaptation. He recounted his experience of moving from running a retail operation in the window coverings industry to becoming a consultant and partner in the Exciting Windows network. One particular story that stood out w…
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Cultivating a Culture of Trust and Incremental Growth
36:58
36:58
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In a recent episode of "Scaling the Gap," Madeleine MacRae sits down with Wayne Mullins, an entrepreneurial thinker and founder of Ugly Mug Marketing, to discuss the pivotal role of trust, curiosity, and incremental improvement in shaping business success and a positive company culture. Wayne Mullins: From Ugly Mug Marketing to Philosophies of Succ…
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Leading with Positivity and Building Long-lasting Relationships
27:12
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In an insightful episode of her podcast, Madeleine MacRae sits down with Ed Keough of Future Guard Building Products to discuss the impact of leadership, relationship building, and strategic decision-making in professional growth and business development. Future Guard Building Products: Innovating in the Shade and Awning Space About Future Guard: A…
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Embracing Entrepreneurship: The Journey of Losses and Gains
38:17
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In a heart-to-heart on the "Scaling the Gap" podcast, Mikael Dia, founder of FunnelAlytics, delves into the essence of entrepreneurship, the evolution of his career, and the personal definition of success. With host Madeleine MacRae, they uncover the pivotal moments and lessons that shape the entrepreneurial spirit. The Genesis of FunnelAlytics: Pr…
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Mastering the Market: Visionary Insights from IWCE's Leading Minds
9:04
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We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Hear the stories of Ben…
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Mastering the Market: Visionary Insights from IWCE's Leading Minds
6:16
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We have a very special edition coming to you live from the floor of the International Window Covering Expo here in Dallas. This event is a beacon for innovators, forward-thinkers, and trailblazers in the world of design and business — and we have the privilege of sitting down with some of the brightest minds in the industry. Victor Soto, owner of N…
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190 - Amplifying Voices: Empowering Young Women Through Listening and Leadership with Yes Girls Create's Therese Myers
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Your host, Doug Noll, talks with the Founder of Yes Girls Create, Therese Myers. The journey of Yes Girls Create began with Therese's simple desire for change. Therese felt compelled to pivot her life's direction after a transformational leadership class. This spark led to the creation of a nonprofit girl's group that blossomed into Yes Girls Creat…
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