Best Merchant Fraud Journal Podcasts (2024)

Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home.By Merchant Fraud Journal

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How to Stop Return Policy Abuse Fraud (Pt. 2) 19:57

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1+ y ago19:57

19:57

Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.By Merchant Fraud Journal

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How to Stop Return Policy Abuse Fraud 28:21

1+ y ago28:21

28:21

Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.By Merchant Fraud Journal

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Know Your Customer. Or else. 26:54

1+ y ago26:54

26:54

Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst.By Merchant Fraud Journal

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How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still 52:35

1+ y ago52:35

52:35

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire natio…

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That time Chinese hackers tried (and failed) to distort the results of a UK public consultation 30:38

2y ago30:38

30:38

Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.By Merchant Fraud Journal

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The North Face Credential Stuffing Attack 44:50

2y ago44:50

44:50

Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers' accounts and data against attack. See the full release about the attack from The North Face here.…

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The Pig Butchering Scam 45:28

2y ago45:28

45:28

Jane Lee, Fraud and Safety Architect at Sift, recounts her experiences going undercover as a potential mark for the notorious 'Pig Butchering' scam. You can read Jane's write up of her experiences on the Sift blog.By Merchant Fraud Journal

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Free money, fraud problems. 37:33

2y ago37:33

37:33

Ariel Chen, CEO of chargeflow.io, talks about how to combat chargebacks from gift card fraud, shares an incredible scam that starts with sending merchants free money, and why effective e-commerce fraud prevention strategies start with communicating effectively with customers.By Merchant Fraud Journal

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New data shows how consumers react to account takeover attacks. And the results aren't pretty. 39:38

2y ago39:38

39:38

We dive into the lessons of Refinitiv's new report: US Identity Theft in 2021. We discuss the shocking responses consumers gave about their attitudes towards account takeover, including their willingness to change financial institutions that allow their personal information to be compromised. We also cover new findings about fraud in buy now pay la…

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Let's Get Megan a Job! LinkedIn recruiter scams & how to find work in the fraud prevention industry. 35:48

2y ago35:48

35:48

How do you get a job in the fraud prevention industry? We interviewed Megan, an fraud professional with experience at Lyft and Capital One who is currently looking for work. First, she told us an incredible story of how scammers posing as recruiting professionals tried to trick her into giving away all her personal information. Then, she opened up …

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How to choose an e-commerce fraud solution in 2022 and beyond 42:24

2y ago42:24

42:24

Jordan Lewis and John Gregoriadis of Spotrisk discuss the questions SMB merchants should be asking when evaluating fraud prevention solutions, how to educate yourself about emerging fraud trends, fraud prevention in a Web 3.0 world, and more.By Merchant Fraud Journal

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A former FBI Special Agent and CIA Cyber-Operations Officer discusses IT security and cyber terrorism 34:35

2y ago34:35

34:35

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, gives his best advice for how to get business and fraud teams to work together to protect businesses and customers, and recounts the heartbreaking and untimely demise of his 'Santa Claus' beard. Bonus show notes: You can see …

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$94,000,000 ways to fight fraud and optimize customer journeys 38:37

2y ago38:37

38:37

The team from SEON breaks down their recent $94 million Series B fundraising round, and discusses how to balance fraud prevention with building amazing customer journeys.By Merchant Fraud Journal

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How to protect websites and web apps from the entire lifecycle of automated attacks: An interview with the CTO of PerimeterX 36:54

2y ago36:54

36:54

Ido Safruti, Co-founder and CTO of PerimeterX, and Kim DeCarlis, CMO at PerimeterX, discuss how merchants protect their websites and web apps from the entire lifecycle of automated fraud attacks online.By Merchant Fraud Journal

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How to properly conduct fraud prevention A/B testing & safely sell high-ticket items 37:31

2y ago37:31

37:31

Christian Mangold, CEO of Fraugster, discusses how to sell high-priced items safely, identify card testing schemes, the future of biometric authentication, and more.By Merchant Fraud Journal

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Stopping Ransomware & Cyptocurrency Fraud In an Unregulated World 40:30

2+ y ago40:30

40:30

Greg Edwards, CEO of CryptoStopper, discusses why merchants should care about cryptocurreny fraud, what types of fraud to watch out for, and how to defend against attacks.By Merchant Fraud Journal

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A deep dive into Magecart-style attacks 43:04

2+ y ago43:04

43:04

What does the bleeding edge of Magecart-style attacks look like? Why do sophisticated security professionals at large, respected retailers find themselves struggling to detect these attacks? How can merchants up their cyber security game and do better preventing these kinds of attacks? Idan Cohen, CEO of Reflectiz, shares years of cybersecurity exp…

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Russian hackers & ants at a picnic. An interview with Ron Hynes, CEO of Vesta 48:11

3y ago48:11

48:11

From stories of midnight phone calls about Russian hackers, to practical advice for how to analyze and learn from fraud events, and all the way through to anecdotes about ants at a picnic, Ron Hynes, CEO of Vesta, gives an invaluable window into the past, present, and future of fraud prevention.By Merchant Fraud Journal

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How to Sell in High-risk Markets with dLocal 37:52

3y ago37:52

37:52

Carlos Palma, Product Manager at dLocal, discusses incredible tales of eCommerce fraud in high-risk markets. Join us for a far-ranging conversation on how merchants can move into, and thrive in, markets such as Brazil. We get into the details of what to look out for and what steps to take to confidently enter markets where the hesitancy is often ju…

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At the Crossroads of Human Slavery and Ecommerce Fraud 32:03

3y ago32:03

32:03

Aaron Kahler is the Founder and CEO of the Anti-human Trafficking Intelligence Initiative (ATII). Contact Aaron: Aaron@followmoneyfightslavery.org Links: Main webpage ATII LinkedIn (please like and share!) Red Flags and Indicators Applicable to Sex Trafficking & Forced Labor ATII Video Library Anti-Human Trafficking Retail Consortium Membership Fly…

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The $9,000,000 Account Takeover Fraud Scam (Pt. 2) 21:33

3y ago21:33

21:33

Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…

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The $9,000,000 Account Takeover Fraud Scam (Pt. 1) 26:07

3y ago26:07

26:07

Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…

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An Inside Job at the Post Office (Pt. 2) 20:19

3y ago20:19

20:19

Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.By Merchant Fraud Journal

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An Inside Job at the Post Office (Pt. 1) 20:23

3+ y ago20:23

20:23

Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.By Merchant Fraud Journal

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How to Fight and Win Chargeback Disputes (Pt. 2) 19:14

3+ y ago19:14

19:14

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.By Merchant Fraud Journal

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How to Fight and Win Chargeback Disputes (Pt. 1) 22:35

3+ y ago22:35

22:35

Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.By Merchant Fraud Journal

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An Ex-Fraudster Shares His Incredible Secrets (Pt. 2) 30:58

3+ y ago30:58

30:58

Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…

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An Ex-Fraudster Shares His Incredible Secrets (Pt. 1) 31:44

3+ y ago31:44

31:44

Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…

1
Those are Fake Jewels in the Mail 32:33

3+ y ago32:33

32:33

Cathy Ross of Fraud.NET shares incredible tales of friendly fraud, and shares tips for how to protect your ecommerce business.By Merchant Fraud Journal

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The "Crime as a Service" Entrepreneurial Model 33:58

3+ y ago33:58

33:58

Jimmy Fong, Chief Commercial Officer at Seon, coins the phrase "Crime as a Service" (CaaS) and shares how sophisticated fraudsters are making passive income by outsourcing their knowledge to low-level thieves using the same model as an SaaS company.By Merchant Fraud Journal

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How Fighting Ecommerce Fraud Fights Human Trafficking 33:16

4y ago33:16

33:16

Rich Stuppy, Chief Experience Officer at Kount, talks about fraud in the food service industry and how eCommerce fraud prevention is helping in the fight against human trafficking.By Merchant Fraud Journal

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Walls Of Thieving Cellphones 38:54

4y ago38:54

38:54

In this episode, Aleksander Kijek, Chief Product Officer of Nethone shares stories walls of cellphones committing fraud, fraudsters selling scam tickets in airports, and more.By Merchant Fraud Journal

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Fraudsters at the Door 26:16

4y ago26:16

26:16

Rafael Lourenco from ClearSale tells a wild story about fraudsters using fake uniforms to dress up like retailers' delivery employees, show up at card holders' actual homes, and steal packages straight out of their hands. Hear the incredible story of how ClearSale detected, and stopped, this brazen fraud attack.…

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