Best Nienke Podcasts (2024)

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#37 Why a call to action drives true change beyond words in CX 13:26

1d ago13:26

13:26

Welcome back to another episode of CX Leadership Talks with your host, Nienke Bloem. In this episode, we dive into the art and science of crafting powerful calls to action within your CX leadership journey. As Nienke shares her recent experiences from a trip to the USA, she draws a parallel between the barrage of roadside election signs and the noi…

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Els van Doren’s Tragic Fall: Unraveling the Parachute Murder and Deadly Jealousy 20:20

3h ago20:20

20:20

In this episode of The Lowest Crime, we explore the notorious "Parachute Murder" case. In 2006, experienced skydiver Els van Doren tragically died when both her parachutes failed during a jump in Belgium. What appeared to be a tragic accident soon turned into a gripping criminal investigation involving sabotage, jealousy, and a tangled love triangl…

1
Everjoy Chiimba - "Assessing the Potential of Mobile Communication Technologies to Enhance Early Warning and Disaster Preparedness in Zimbabwe" 29:49

1d ago29:49

29:49

In this episode, Sam Gleave Riemann (IOWC, McGill) is joined by Everjoy Grace Chiimba (Bonn), an affiliate of the Appraising Risk project, to discuss her ongoing PhD research into information circulation and social media before, during, and after Cyclone Idai and its devastating effects in Zimbabwe in 2019. Everjoy Grace Chiimba is a PhD Candidate …

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Conversations with Daniel Duwa Show - Aminata Bah Keita: Cultivating Change in African Agribusiness 11:25

16h ago11:25

11:25

Aminata Bah Keita: Cultivating Change in African Agribusiness on Conversations with Daniel Duwa Show In this compelling episode of Conversations with Daniel Duwa, we sit down with Aminata Bah Keita, the trailblazing CEO of Nia Agrobusiness from Mali. She opens up about her journey as a leader, her dedication to sustainable farming, and her mission …

1
#36 Crafting impactful CX Stories: Four types of personal narratives 33:43

2d ago33:43

33:43

In this captivating episode of CX Leadership Talks, your host Nienke Bloem explores the art of storytelling as a powerful tool for enhancing customer experience (CX) and leadership. Drawing on her extensive experience and insights, Nienke emphasizes the importance of viewing customer experience as a marathon rather than a sprint. She guides listene…

1
#35 From CX Story Blueprint to impact: Crafting your CX leadership change narrative 22:54

9d ago22:54

22:54

Welcome to a new episode of CX Leadership Talks, where Nienke Bloem CCXP helps CX leaders enhance their leadership abilities. This episode focuses on crafting compelling CX stories - a cornerstone for any CX leader's influence and impact. Nienke highlights the importance of a well-structured change narrative, sharing her own experiences and insight…

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Nicky Verstappen: The Shocking Story of a Missing Boy and the DNA Breakthrough That Solved a 20-Year Cold Case Mystery 18:57

13d ago18:57

18:57

Send us a textIn 1998, 11-year-old Nicky Verstappen disappeared from a summer camp in Heibloem, shaking the Netherlands. This episode tells the story of his disappearance, the community's grief, and the two-decade-long search for answers. Discover how DNA technology helped solve the cold case, leading to the arrest of Jos Brech. Through the perspec…

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Lukas Ley & Tarini Monga - S.AND 36:33

14d ago36:33

36:33

Dr. Philip Gooding (IOWC, McGill) is joined by Dr. Lukas Ley and Tarini Monga (both Max Planck Institute for Social Anthropology) to discuss the research group, "S.AND - The Future of Coastal Cities in the Indian Ocean." Their conversation covers the shifting roles of sand in human environments, with particular attention to their current fieldwork …

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#34 Discover why becoming the CRO is essential for your CX story's success 20:31

21d ago20:31

20:31

Welcome to another insightful episode of the CX Leadership Talks podcast with your host, Nienke Bloem CCXP. This week, we're diving deep into the world of CX stories, a fundamental tool for any CX leader aiming to make a significant impact. Over the next four weeks, we'll explore the 'why,' 'how,' and 'what' of crafting and delivering compelling CX…

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#33 The do’s and don’ts of Journey Orchestration with Cemantica’s CEO Eytan Hattem 53:15

25d ago53:15

53:15

In this episode of CX Leadership Talks, guest Eytan Hattem, CEO at Cemantica, joins host Nienke Bloem to discuss the vital role of people in mapping customer journeys and the connections between customer, employee, and partner experiences. Eytan emphasizes the journey management's shift from being seen as a "nice to have" to an operational system w…

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The Harteveld Family Murders: The Sinister Truth Behind a Hidden Double Life. 19:32

30d ago19:32

19:32

In 2005, Claudia Harteveld and her two daughters vanished from their home in the small Dutch town of Zoetermeer, sparking a nationwide search. Their mysterious disappearance shocked the community and led investigators to uncover dark family secrets. As the investigation unfolded, disturbing truths were revealed, leaving the town forever changed and…

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From Prank to Tragedy: The Heartbreaking Story of Arnhem's New Year's Eve Fire 14:19

1M ago14:19

14:19

Send us a textHow does a night of festive excitement turn into an unimaginable nightmare? Join us as we recount the tragic story of New Year's Eve 2019 in Arnhem, where a simple prank involving fireworks and a discarded couch spiraled into a devastating fire. We'll walk you through the heart-wrenching events that led to the tragic loss of a father …

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James Warren - "Typhoons: Climate, Society, and History in the Philippines" 34:40

1M ago34:40

34:40

This week, Dr. Philip Gooding (IOWC) is joined by Prof. James Warren (Murdoch) to discuss his monumental new book, Typhoons: Climate, Society, and History in the Philippines. Their conversation covers Prof. Warren's decades-long research project that led to this book, the impact of extreme storms on South East (and especially Philippine) history, a…

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#32 Nine powerful and practical ideas to celebrate and engage the organization on Global CX Day 40:52

1M ago40:52

40:52

Welcome to another new episode of "CX Leadership Talks"! Join host Nienke Bloem, while she dives into the vibrant world of Global CX Day. This episode is packed with insights, strategies, and nine powerful and practical ideas on how to use this special day (or create your own special Customer Day) to boost customer-centricity within your organizati…

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Nettie: The Gruesome Mystery of a Severed Head Left at a Bus Stop 17:49

2M ago17:49

17:49

Send us a textWhat if your peaceful hometown suddenly became the backdrop for a gruesome crime? This story takes place in Middelburg, June 1990, where tranquility was shattered by a chilling discovery at a bus shelter. In this episode we'll talk all about what happened leading up to that day and everything that happend after. Join me for this horri…

1
Mary de Meijere: Accident or Murder? The Controversial Case of the Deadly Pen 13:41

2M ago13:41

13:41

Send us a textWhat if a simple pen could become a murder weapon? In today's episode, we dive into the intriguing Big Pen Case—a true crime mystery that has left experts and the public baffled for decades. On the evening of May 26, 1991, 21-year-old Jim returned to his mother’s home, only to discover her lifeless body with an intact pen buried deep …

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Marit Kleinert - "Women Cooperatives on Zanzibar: Transformative Spaces of Resistance through Care" 27:11

2M ago27:11

27:11

For the first episode of this season, we are trying something new. Instead of an interview, this week we turn the feed over to another, Marit Kleinert, who takes us to Zanzibar in the first episode of her new show, Beyond Theory. It is a fantastic piece of audio documentary, merging music, field recording, interview, and (yes) a little bit of socia…

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#31 From Gratitude to Trust: Nurturing genuine connections and delight in Customer Experience with Avi Liran 50:58

2M ago50:58

50:58

In this episode of CX Leadership Talks, host Nienke Bloem and guest Avi Liran delve into the significance of empathy, gratitude, and creating genuine connections in customer experience and leadership. Avi shares insights on the neuroscience behind delighting others, emphasizing its impact on trust, business success, and profitability. The conversat…

1
Ichelle van de Velde: a Tragic story of Love, Jealousy and Murder. 16:06

2M ago16:06

16:06

Send us a textIn this episode, we delve into the tragic and chilling case of Ichelle van de Velde, a murder that shocked her community. Not only was the crime itself heart-wrenching, but the gruesome manner in which the perpetrator disposed of her body left everyone reeling. Join me as we explore crucial moments—from the alarming signs her family n…

1
Marianne Vaatstra: The 14-Year Search for Truth in a Cold Case Mystery 18:34

2M ago18:34

18:34

Send us a textIn this episode, we delve into the tragic case of Marianne Vaatstra, a vibrant 16-year-old from Friesland whose life was cut short on May 1st, 1999. We’ll explore how the initial investigation was marred by unfounded suspicions against asylum seekers and the challenges faced in the pursuit of justice. With advancements in DNA testing,…

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#30 World-Class CX Transformation: Navigate these 6 key elements for success with Roxie Strohmenger 52:26

2M ago52:26

52:26

In this episode of CX Leadership Talks, Nienke Bloem hosts guest Roxie Strohmenger. They discuss the importance of leaders connecting with their human side, understanding the connection between CX, perception metrics, and financial metrics, and learning the "love language" of senior leaders. The conversation also delves into the elements of deliver…

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Rowena Rikkers (Het Meisje van Nulde): A Tragic and Heartbreaking Story of Child Abuse 15:28

3M ago15:28

15:28

Send us a textOn August 27, 2001, beachgoers at Nulde made a horrifying discovery: the torso of a child washed ashore. In today’s episode, we delve into the tragic and chilling murder of Rowena Rikkers, infamously known as the girl from Nulde (Het Meisje Van Nulde). We’ll explore the circumstances surrounding this heartbreaking case, the investigat…

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#29 All about the newest book for Advanced CX Leaders ‘Expierence Rules’ with Diane Magers 46:50

3M ago46:50

46:50

In this episode of CX Leadership Talks, I had the pleasure of welcoming Diane Magers as my guest. We delved into the details of standardizing customer experience across different business units and discussed Diane's co-authored book, which offers practical guidance for embedding customer experience into an organization's operations. One particularl…

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Nienke Kleiss: The Schiedammerpark Murder, a Tragic Death, and the Shocking Wrongful Conviction 14:00

3M ago14:00

14:00

Send us a textWhat if the justice system got it wrong? The Schiedam Park murder case is a story that questions police investigations and ethical boundaries. When Nienke Kleiss and her friend Maikel were brutally attacked in Beatrix Park in Schiedam in June of the year 2000, the authorities faced immense pressure from the public, leading to aggressi…

1
Elzelien K: A Tragic Story of Medicine, Madness and Murder 13:43

3M ago13:43

13:43

Send us a textWhat drives a seemingly perfect mother to murder her husband and daughter with an ax? In this episode we unravel the haunting case of Elzeline K., a devoted mother and wife whose life took a horrifying turn one September night in 2008. Listen in as we piece together the tragic transformation of Elzeline K. and consider the broader imp…

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Extraordinaire Stan Stewart Singer And Musician is in Conversation with Daniel Duwa on the Show 52:41

3M ago52:41

52:41

Stan Stewart is more than just a musician. He is a pianist, composer, songwriter, improviser, and creative person all around. One of his latest works Lament to George, a heartwarming & beautiful song he penned and performed in tribute to George Floyd is my favorite of his work. At a time that the world seems to have fallen off its axis, such calm p…

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#28 Elevating Customer Experiences: how IT-business alignment transforms customer interactions 46:59

3M ago46:59

46:59

In this episode of CX Leadership Talks, your host Nienke Bloem engages in a dynamic conversation with Maaike Verwer, a certified customer experience professional, focusing on aligning IT and business processes to enhance customer experience. Maaike and Nienke discuss an impactful collaboration with HomeServe to streamline their customer service, re…

1
Anne Faber: A Disappearance and Tragic Murder that Uncovered Deep Flaws in the Justice System 15:56

3M ago15:56

15:56

Send us a textIn this episode of The Lowest Crime, we take a look at the heartbreaking case of Anne Faber, a 25-year-old woman who went missing during a bike ride around Utrecht in September 2017. We discuss the intense search efforts, the arrest of Michael P., and the shocking details of the crime.We'll also talk about the impact of Anne's case on…

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The IOWC Research Assistants - Summer 2024 Research Roundup 31:04

3M ago31:04

31:04

For the second annual Summer Research Roundup, Dr. Philip Gooding sits down with five research assistants employed here at the Indian Ocean World Centre, McGill University to explore and recognize the hard work they've put into their research over the last year. Nadia Fekih is entering her final year in Environmental Studies at McGill. She has been…

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On Conversation with Daniel Duwa Show - Africans Legendary - Artist Antonio Ole 6:13

4M ago6:13

6:13

António Ole is an internationally acclaimed Angolan artist, painter, photographer, and filmmaker. His work is a powerful reflection of Angola's recent turbulent history, with themes of colonization, civil war, social conflict, and the human capacity for resistance and survival. He has exhibited his work in prestigious international venues such as t…

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#27 Stop engaging employees, start making work more human 45:02

4M ago45:02

45:02

Welcome to CX Leadership Talks, where we explore the essence of human-centric leadership in the workplace. In today's episode, your host Nienke Bloem engages in an insightful conversation with Eryc Eyl, a passionate advocate for creating more human workplaces. Eryc emphasizes the importance of work leading to fulfillment, satisfaction, and human fl…

1
The Lowest Crime - Trailer 1:00

4M ago1:00

1:00

Send us a textSubscribe to The Lowest Crime to hear all about notorious true crime cases from The Netherlands. I look forward to seeing you for episode one on August 1st!Follow The Lowest Crime on instagram to get all images related to the case: https://www.instagram.com/thelowestcrime/By Eline

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Conversation with Daniel Duwa Hellon Kenyan Best Jazz Maestro the National Radio Interview 41:28

4M ago41:28

41:28

Joseph Hellon is a Kenyan entrepreneur, jazz maestro, musician, and writer. He is a talented guitarist, pianist, and composer who has played with various artists, both locally and internationally. In 2007, he formed the "Quail Birds" band, which became one of the most popular bands in Nairobi, performing regularly at high-end establishments. Hellon…

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#26 How to build your CX leadership knowledge and grow in authority, with Olga Potaptseva 47:53

4M ago47:53

47:53

In this episode of CX Leadership Talks your host Nienke Bloem is joined by the inspiring consultant and CEO, Olga Potaptseva. Olga, a seasoned consultant and CEO, dives deep into the concept of authority in the CX world. She shares insights on her career journey, the power of adapting, and building authority through consulting. Discover her resourc…

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Conversation with Daniel Duwa Speaks to Nienke Nasserian A World Class Classical Music Artist 1:06:00

4M ago1:06:00

1:06:00

Nienke Nasserian Nienke is a soprano and classical musician and performer in Europe born to a Netherland mother and a Tanzanian father whose meeting resembles the movies and especially, the classic movie Casablanca. She is walking the tightrope finding her way in a blend steeped in her European home where she grew up and her African heritage. She t…

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135: Creating a Powerful Personal Brand for Digital Nomads with Marina 37:47

4M ago37:47

37:47

Have you always wanted to start your personal branding journey but don’t know where to start? Well, we got you covered in this episode! Nienke Nina reminisces about her interview with Marina, a passionate traveler and entrepreneur from Egypt who started her travel journey in 2015. Marina transitioned from freelancing in creative services to becomin…

1
Conversation with Daniel Duwa speaks to Dorthea Kemp Changing Course In Troubled Times 30:14

4M ago30:14

30:14

My guest today is an amazing changer agent and a treasure trove of knowledge and inspiration. When the world fell off, and America had to change overnight in the 911 period, she charted an unlikely path. Not one to be in the comfort zone, Dorthea is embarking and charting very exciting paths that I feel will be of benefit to a whole new generation.…

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Conversation with Daniel Duwa - Slevi Radhakrisna Cheria - Life Partnerships - Coupling A Successful Business 1:19:37

4M ago1:19:37

1:19:37

Conversation with Daniel Duwa - Slevi Radhakrisna Cheria - Life Partnerships Slevi Radhakrisna Cheria My guest today is a small yet growing percentage of entrepreneurs who have taken what I would call the high-rope act of building lasting businesses while also working with their life partners. Their company Business Sherpa is a coaching business …

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Conversation with Daniel Duwa Speaks to Khrys Monet A Super Mom Traveling In An Uncertain World 53:35

5M ago53:35

53:35

Khrys is a single mom with a very energetic little boy. Their favorite thing to do together is travel, experiences she shares on her YouTube channel (Khrys Monet) which also has product reviews. She says "I share lifestyle-related videos such as product reviews, travel, & anything else Mom life-related". Her goal on the channel is to uplift, inspir…

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#25 Four ways to organize CX in the most effective ways, with Jim Tincher 49:49

5M ago49:49

49:49

In this episode of CX Leadership Talks, host Nienke Bloem engages in a interesting conversation with customer experience expert Jim Tincher, CEO of Heart of the Customer. They delve into the complexities of customer experience and leadership, emphasizing the importance of understanding and addressing the needs of both customers and business executi…

1
134: Why Your Freedom Business Doesn’t Feel Like Freedom with Nienke Nina 22:38

5M ago22:38

22:38

Does entrepreneurship really equal freedom? Or are you feeling slightly overwhelmed and do you have no clue how to find more freedom in your entrepreneur life? In this episode, Nienke Nina shared her journey of aligning your values, goals and capacity with your business so your business feels like freedom and not a cage. She also shared how to over…

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Conversation with Daniel Duwa - Interviewing Donnalee Donaldson - Jamaican & Global Change Maker 21:30

5M ago21:30

21:30

In this episode, I had a late, late-night seat down interview with change-makers, Jamaican, Rwandese CEO, educational consultant, and attorney, Donnalee Donaldson at the fringes of the Segal Conference. An educator and education development specialist with a passion for strengthening education systems, and designing academic programs that create eq…

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133: Tips on How to Choose Your Next Digital Nomad Event 30:44

5M ago30:44

30:44

With so many new digital nomad events and gathering popping up — finding the right digital nomad event can be hard. In this episode m, Nienke Nina talks about the different kinds of digital nomad events in 2024. She also shares how to choose the right ones to attend so you get the best return on investment. She takes you behind the scenes of a rece…

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Conversation with Daniel Duwa Daniel Duwa The Story Of How I Became The Youngest Pirate 24:28

5M ago24:28

24:28

Today, I share being interviewed by Ghosts of Tsavo author Vered Ehsani @VeredEhsani Daniel Duwa – YOUNGEST PIRATE EVER 'He claims to be shy, but I’m not buying it. Especially for a former radio pirate at the age of 10 back in the state-owned media days of the Moi era. Daniel D’uwa was anything but reserved as we chatted in a University of Nairobi …

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132: Remote Entrepreneur & Freedom Deep Dive with Alex from Jobgether 46:21

5M ago46:21

46:21

In this episode of the Digital Nomads Daily Podcast, Nienke Nina interviews Alex Hernandez, a very inspiring entrepreneur and co-founder of Jobgether. Alex shares his journey of transitioning from a traditional job to a digital nomad lifestyle, living in Madrid while frequently traveling to cities like Lisbon and London. This conversation is about …

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#24 6 Customer Feedback Strategies to engage every level of your organization with Medallia’s Judy Bloch 56:39

5M ago56:39

56:39

Welcome to another insightful episode of CX Leadership Talks! The go-to podcast for CX leaders looking to elevate their strategies and inspire innovation in the customer experience arena. Join host Nienke Bloem and guest Judy Bloch as they delve into the world of customer experience engagement with an in-depth discussion on Medallia's signals to ac…

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Conversation with Daniel Duwa Why Businesses Fail In The First Year Kenyan Case Study 15:55

5M ago15:55

15:55

Welcome back, Please come with me, and we take a walk down the estate and have a case study of what kind of business we have and why do they close in the first year of opening. Here are some of the minefields that you can avoid and some insights based on years of observations, good practice from significant companies, and more importantly, the Keny…

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131: Living a More Aligned Life Through the Power of Breathwork with Piotr 55:26

5M ago55:26

55:26

In this episode of the Digital Nomads Daily Podcast, Nienke Nina chats with Piotr Ciepiel, widely known as The MiFit Coach. Our guest is a mindful nomadic entrepreneur and breathwork expert and shares his four-year journey of living a nomadic lifestyle. Many digital nomads practice breath work and in this episode, you get a deep dive of what this i…

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#23 Exclusive Insights: 7 Key Learnings from CX Leaders Advance 2024 with Nienke Bloem 24:03

5M ago24:03

24:03

Welcome to an insightful episode of CX Leadership Talks! Join host Nienke Bloem as she shares 7 key learnings from the CX Leaders Advance 2024 event in Denver (April 30 - May 2). From diving deep into data to embracing AI opportunities, Nienke provides valuable insights for CX leaders looking to enhance their practice. Her seven most important take…

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Conversation with Daniel Duwa Nairobi The City Of My Birth Glorious 6:22

5M ago6:22

6:22

If you know me, you know I love my city, Nairobi. I know you might feel and think differently, and that is okay, but to me, Nairobi is one of the most beautiful cities in the world. Nairobi in Kenya in the East of Africa. 1.2921° S, 36.8219° E Regards, Daniel Duwa ART, CONTENT, COACHING Conversation with Daniel Duwa is produced by me, Daniel Duwa. …

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