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Have you or your loved one been affected by a preventable medical error? Have you experienced harm or been dismissed by the healthcare system? Do you want your voice to be heard and matter in all healthcare settings? Do you wonder when your voice will matter and bring about change? Then please join me, Krista Hughes, your host and board-certified patient advocate. If you are a patient or caregiver, this podcast is for you. It is where your voice truly matters. Bi-weekly on Tuesday, you will ...
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A podcast about how researchers and scientists join with communities and people to address global challenges. Across countries and contexts, we hear about ways to partner with communities, including participatory research (PAR), co-production research, social participation, public and patient involvement and engagement (PPIE) and community engagement and involvement (CEI). Originally founded at the Liverpool School of Tropical Medicine by Dr. Kim Ozano and Bea Egid, the podcast now cuts acro ...
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Welcome to "Consumer Health Partnerships”, the podcast where healthcare meets human care. Our show is a compelling journey into the heart of human-centred reform, showcasing the power of collaboration between consumers and healthcare professionals to forge a more empathetic and effective health system in Australia. Who should tune in? This podcast is crafted for digital health professionals, clinicians, practice owners, and anyone invested in the future of healthcare. Whether you’re a season ...
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Welcome to Health Impressions: the show about Authority, Acquisition, and Retention. Hosted by Bryan Cush, Co-Founder of Tidal Health Group, a digital marketing agency specializing in healthcare & Jay Parkinson, Chief Medical Officer of Sana, a health plan that delivers high-quality healthcare while keeping costs down. The show focuses on the cross sections of marketing, patient experience and product development. They explore strategies for providing high-quality care, enhancing patient exp ...
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Health care and physician marketing looks a lot different today than it did in the past. Patients behave more like shoppers and look online for their healthcare needs. Bill Balderez is the founder of Fathom Healthcare, a digital marketing agency that works with more than 15 healthcare systems across the country. Learn with Bill as he hosts Healthcast. In each episode, he talks to people who are marketing the services of the healthcare industry.
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Justin & Luke was formed with a mission to educate doctors on how to run a medical practice like a business. Our desire to focus on the healthcare industry started when we established HIP Creative, our marketing agency. We found that providing medical practices with a workable framework to attract more patients and grow their practice was something that we were passionate about, and we were good at it! Now, we want to push the boundaries and expand by providing training, consulting, and reso ...
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Exploring Awareness

Frank Anderson MD MPH and Lisa Barry

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"Find Peace and Joy in the most unlikely places". Season One Season One of the Exploring Awareness Podcast provides listeners a dual learning opportunity. First, to learn about and, through guided meditations, experience Mindful Awareness, Being and Presence and the innate Peace, Joy, Compassion that come from this practice. Starting with the first episode and listening through to episode 62, you will increasingly understand how a Mindful Awareness perspective connects one back to the essenc ...
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What to expect in this episode: What to expect in this episode: In this episode, I will discuss diagnostic safety; a public health crisis! And as always, I will answer the question, "What could you do to make your voice matter?" Resources Mentioned in this Episode: What is Diagnostic Error? - Society to Improve Diagnosis in Medicine Defining Diagno…
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In this episode, we discuss the challenges faced by the health workforce in fragile settings such as conflict zones and areas hit by political and economic crises. Our guests share their first-hand experiences and insights on how health systems and workers strive to provide care under extreme conditions. This episode is part of the six-part mini-se…
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What to expect in this episode: What to expect in this episode: In this episode, I will discuss everything you need to know about skilled nursing facilities. This is a huge problem that I deal with all the time, so I want to make sure you are informed on how to find the right facility for your loved one and know your rights when you are there as a …
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We're excited to be launching the Consumer Health Partnerships Podcast! This is a show for healthcare stakeholders that spotlights the synergistic power of partnering with consumers to share a human-centred health system. We share inspiring stories and practical strategies from healthcare professionals at the forefront of embracing a human-centred …
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Gender and Health Systems in Fragile Settings In the second episode of a six-part mini-series by ReBUILD for Resilience, we explore the intersection of gender and health systems in fragile settings (see 'useful links' for links to the other episodes from this series). Hosted by Kim and co-hosted by Abriti Arjyal from HERD International, the episode…
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Exploring Health Systems Resilience with Experts. This podcast episode, hosted by Dr. Kim Ozano and co-hosted by Professor Sophie Witter, engages in an insightful discussion on health systems resilience, particularly in fragile settings affected by violence, conflict, pandemics, and other shocks. This conversation is part of a mini-series titled 'S…
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Welcome to another episode of the Connecting Citizens to Science podcast, where we explore the dynamic role of public involvement in advancing health research. In this episode, hosted by Dr. Kim Ozano, we delve into the impactful world of Patient and Public Involvement (PPI) with insights from the PPI Summer School at the University of Limerick. Ep…
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What to expect in this episode: Accountability Resources Mentioned in this Episode: Website - www.hughesadvocacy.com Instagram - @hughes.advocacy LinkedIn - Hughes Advocacy Facebook - Hughes Advocacy Health care absent in 2024. If voters care, why don't Biden and Trump? Topics YOU would be interested in learning more about - Please fill out the for…
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What to expect in this episode: Episode 6: What to expect in this episode: In this episode, I will discuss being misdiagnosed with cancer and how it was all preventable. As always, I will answer the question, "What would you do to make your voice matter?" Resources Mentioned in this Episode: Topics YOU would be interested in learning more about - P…
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What to expect in this episode: Episode 5 - What to expect in this episode: In this episode, I will discuss what sepsis is, symptoms to look for, who is at risk, diagnosis, and treatment. As always, I will answer the question, "What would you do to make your voice matter?" Resources Mentioned in this Episode: Sepsis and... | Sepsis Alliance - Sepsi…
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What to expect in this episode: This is part 2 of a 2-part series that I am doing to educate, empower, and inform you as the patient. As I stated in Part 1, this may be boring. But knowing this foundational information is instrumental in saving your life. In this episode, I will focus on diagnostic errors. They are on the rise at an alarming rate. …
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What to expect in this episode: This episode is part 1 of a 2-part series discussing the "basics" of health care. It might seem boring, but it is foundational. Why? Knowledge is power. You don't know what you don't know. In this episode, I will explain what a preventable medical error is. What is a "never" event? And what is patient safety? I will …
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What to expect in this episode: I will discuss what a patient advocate is. And do you need one? Most people have never heard of a patient advocate. Or if they have, do not know what they do or what that means for you, the patient. In this episode, I will discuss the different kinds of advocates, what we do, and ask you questions to know if you need…
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What to expect in this episode: I will share how I was personally affected by a preventable medical error, which led to me starting my company, Hughes Advocacy, and becoming a Board-Certified Patient Advocate. Resources Mentioned in this Episode: Website - www.hughesadvocacy.com Instagram - @hughes.advocacy LinkedIn - Hughes Advocacy Facebook - Hug…
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Welcome to The Patient's Voice, Does It Matter? I am thrilled you are here! This is a place where your voice will always matter to me! I am excited to welcome you along. My hope is that you will learn to be a proactive patient in preventing a medical error from happening to you or your loved one in any healthcare setting. Resources For This Episode…
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In this episode, we discuss meaningful participation and inclusion when working with marginalised communities. We draw on research approaches from the Reducing the Burden of Severe Stigmatising Skin Diseases (REDRESS) research programme that aims to reduce illness, stigma, social exclusion, and poverty caused by severe stigmatising skin diseases (S…
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In this two-part mini-series we are focusing on health systems strengthening- what it is, how to do it and what action is needed to ensure that the approach is embedded in discussions at key global events and discussion platforms. This episode follows on from the first episode from the Centre for Health Systems Strengthening at the Liverpool School…
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Show notes: In this episode, hosts Bryan and Jay invite Dean Browell, a researcher and strategist at Discover Feedback, to dissect the intricacies of healthcare consumer behavior. Dean specializes in applying ethnography online to decode decision-making processes in the healthcare industry. Listen in as Dean delves into the challenges of healthcare…
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Show notes: Hosted by Bryan and Jay, this episode welcomes special guest Lily Ray, a digital marketing expert. Tune in as Lily delves into Google's EEAT guidelines—Experience, Expertise, Authoritativeness, Trustworthiness—and their vital role in the healthcare industry. Lily decodes how Google's algorithms lean on its Knowledge Graph to gauge conte…
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Show Notes: Join hosts Bryan Cush and Jay Parkinson with guest Jared Johnson, a 30-year healthcare marketing veteran and host of Healthcare Rap podcast, as they discuss the importance of meeting evolving consumer expectations in healthcare. Jared highlights the shift from consumer choices to expectations, the demand for consumer-friendly options, a…
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Hello Listeners! In this episode we are joined by the Centre for Health Systems Strengthening at the Liverpool School of Tropical Medicine, also known as CHESS. In this first episode of a two-part mini-series focusing on health systems strengthening, we talk about health diplomacy and why it is needed. We hear from Dr. Joanna Raven and Dr. Kerry Mi…
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Show notes: In this episode, hosts Bryan and Jay welcome guest speaker Dr. Zeev Neuwirth to discuss the importance of putting patients first and embracing customization in healthcare. Dr. Neuwirth emphasizes the need to recognize individual patient needs, moving away from a one-size-fits-all approach. He highlights successful examples of specialize…
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Show Notes: In this episode, Bryan Cush interviews Jerry Hobbs, a seasoned healthcare marketer with over 30 years of experience. Jerry is the co-founder and CEO of Prairie Dog, a healthcare marketing agency that specializes in creating market-oriented strategies for healthcare organizations.Jerry and Bryan discuss the importance of market orientati…
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Show notes: Join Bryan Cush and Jay Parkinson in this captivating podcast episode as they interview Bethany Hale, a seasoned marketer with a strong background in consumer-focused industries. The conversation centers around the imperative of being consumer-first, with a particular focus on the healthcare industry. Bethany sheds light on the broken s…
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Join hosts Bryan and Jay as they discover a world of care journeys and patient experiences in an engaging podcast episode featuring Teri Sun, Chief Strategy Officer at White Rhino. With a background in neuroscience and psychology, Teri provides valuable insights into the significance of emotional support and effective communication in healthcare. T…
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In this episode we will be hearing about a seven year research programme known as COUNTDOWN. COUNTDOWN consisted of multidisciplinary research teams across 4 countries- Ghana, Liberia, Nigeria and Cameroon and used co-production research approaches to improve the equity and efficiency of health systems interventions to control and eliminate seven N…
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Join co-hosts Bryan Cush and Jay Parkinson as they delve into the latest healthcare consumer habits and trends with Reed Mollins, Senior VP of Digital Services at Press Ganey, in this episode. The conversation covers the rise of online research as the primary source for healthcare providers, the impact of friction on patient experience ratings, and…
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In this episode, Bryan & Jay speak with Marc Needham, Chief Growth Officer at Combinaut, about healthcare marketing and patient acquisition. Marc shares insights on common problems in healthcare marketing and how his platform helps marketers track the effectiveness of their efforts by analyzing the digital user journey. They dive into the data from…
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In this podcast episode, Bryan & Jay speak with Matt Fitzgerald, the Chief Marketing Officer of Tend, and discuss the challenges of patient acquisition in the healthcare industry and how patient expectations are increasing due to technological improvements and increased investment. Matt also emphasizes the importance of understanding consumer loyal…
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In this episode we are talking about the FEPOW Research Group. FEPOW stands for Far East Prisoners of War, and it focuses on capturing the history of civilian captives during the second World War and the impact that this has had on subsequent generations. The group brings together veterans, their families, writers, and academics to create a friendl…
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Have you heard the term SciArt before? In this episode, we explore what it is and the benefits of combining art and science as a research and communication tool. Our Co-host for this episode is Elli Wright, Public Engagement Manager at the Liverpool School of Tropical Medicine. Elli told us ‘...effective science communication can really connect peo…
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In this episode, we are going to celebrate World Malaria Day with our co-host and guests. This year's theme is Time to Deliver Zero Malaria, and it is focused on investing, innovating, and implementing tools that are available today and innovating for future tools. WHO calls to action include prioritising funding for the most marginalised and hard …
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In this episode we are celebrating World TB Day, this year’s campaign is ‘YES! We Can End TB’ and is all about solidarity and collective action. It centres on the increased engagement of those affected by TB, communities and civil society that are leading the movement towards ending this disease. This episode features the LIGHT consortium which aim…
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In this episode we are celebrating International Women’s Day (IWD). This year’s theme is #EmbraceEquity and aims to get the world talking about why "equal opportunities are no longer enough" - and can in fact be exclusionary, rather than inclusive. We will be discussing the differences between the terms equity and equality and why is it important t…
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In this episode we celebrate International Women’s Day by revealing the hidden gender inequities that lead to gender-based violence and more importantly what can be done to instigate change. It is the first of two episodes celebrating International Women’s Day and features a Kenyan community based participatory research project by Beate Ringwald (P…
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We have a really important episode for you as we approach World Neglected Tropical Disease (NTD) day on 30th January calling for all to act together and act now. We are going to be talking about female genital schistosomiasis, which affects approximately 56 million girls and women in sub-Saharan Africa. Host, Kim Ozano is joined by co-host Pamela M…
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We have a conversation including our first citizen scientist to kick of 2023. Lou Kellett is an active participant in the Liverpool School of Tropical medicine Swab and Send programme, which is striving to find the next breakthrough in bacteria to defeat antimicrobial resistance. We also hear from Dr. Adam Roberts, the creator of the programme, and…
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In this celebratory episode to close out 2022, we have brought together previous co-hosts and guests to reflect on what we have learned over the past year. We examine our learning along the translational research pathway. The Liverpool School of Tropical Medicine have a translational research trajectory; that means there is a continuum of science f…
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In this week's episode, we are talking to the Tupumue Project, who applied creative participatory methods alongside clinical data to understand how many children, in two communities in Nairobi, Kenya have lung problems, and to explore children's experiences of lung problems and air pollution. The project used a variety of creative research methods …
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In this episode we hear about a participatory action research project in Guatemala, funded by the Director's Catalyst Fund at LSTM, that co-designed a tool for health leaders and community partners to assess and improve urban health governance. The project was based in two Guatemalan urban municipalities; Villa Nueva and Mixco. We speak with Guille…
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Our team of podcasters were roaming the halls of HSR2022, the Seventh Global Symposium on Health Systems Research, capturing the conversations ‘in the halls’ after the sessions, with a focus on community engagement. In this final HSR2022 episode, host Kim Ozano and guests share their thoughts and takeaways from the conference. Our host, Kim, presen…
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Our team of podcasters were roaming the halls of HSR2022, capturing the thoughts and takeways of the presenters and delegates after the sessions, with a focus on community engagement. In today’s special episode we have: Professor Anuj Kapilashrami – Professor in Global Health Policy & Equity, University of Essex Dr Reza Majdzadeh – Senior Lecturer …
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Our team of podcasters are roaming the halls of HSR2022 to bring you the thoughts and takeways of the presenters and delegates after the sessions, with a focus on community engagement. In today’s special episode (capturing thoughts from 02/11/22) we have: Dr. Dheepa Rajan - Health Systems Adviser, WHO Dr. Anne Musuva – Country Director, ThinkWell R…
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