At the Business Innovation Factory, we help leaders design and test transformational business models. We do this for businesses and in complex social systems such as healthcare, education, and government. Our approach is human-centered — we seek to understand the jobs customers need done, and use this insight to design new experiences that will better serve them. We experiment in the real world, and rely on storytelling to engage others in the process.
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BIF team member Courtney Lester puts the "human" in "human-centered design." Courtney shares an inspiring practitioner view of how LunaYou, BIF’s personalized wellbeing platform, helps women improve maternal health outcomes puts equity and inclusion at the core.
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Jeff Leitner: Discovering Unwritten Rules
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Jeff Leitner believes that if we want to create a new future together we have to start by uncovering the unwritten rules. Unwritten rules are remarkably powerful, informal suggestions about how we’re expected to behave in social settings. They're the single biggest influence on our daily behaviors, setting the norms for how we interact with each ot…
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Rita Gunther McGrath: The End of Competitive Advantages
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Matthew Milan: Redesigning the Future with Software Innovation
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A leading transformational thinker, Matthew Milan has spent the last 20 years solving tough software innovation challenges for organizations ranging from small tech startups to large fortune 500 companies. Since 2008, Milan has served as the Chief Executive Officer at Normative, a software innovation firm helping organizations decide which projects…
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On this episode of the Business Model Sandbox, Saul Kaplan sits down with BIF's newest team member, Chief Impact Officer Ben Seigel to discuss the ins and outs of social impact investing, harnessing emerging technologies to unleash personal agency and new personalized business models. Ben joins BIF after serving as the Global Social Impact Project …
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Joe Wilson, Jr. : Performance Art for Social Change
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Actor and activist, Joe Wilson, Jr. shares how the stage became a platform for community engagement, and how he learned to turn transactional relationships into transformational relationships.By Business Model Sandbox
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Genetic futurist and founder of the Genome Project, Andrew Hessel breaks down the landscape of our genomic future as we get into all things emerging technology as part of our series for our project on for Personalized Medicine by Design.
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Yolanda Wisher: Building Community Through Poetry
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Poet, singer, and educator, Yolanda Wisher masterfully alchemizes the beauty of people and place into poetry, connectivity, and story.
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Data privacy and control has become one of the fastest growing hot buttons in today's marketplace. What would it look like if you actually owned the rights to your personal data to decide when, where, and how it is being used? Etwaru and his team have elevated the issue to one of a basic human right, one that puts the power and monetization back in…
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Tiffani Bova: Growth and Comfort Never Coexist
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Salesforce Global Customer Growth and Innovation Evangelist Tiffani Bova is a powerhouse when it comes to customer success, growth, and transformational innovation. Drawing on decades of experience, she shares insights with us from her new book Growth IQ and how to find success in the face of growing competition.…
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Simon Majumdar: Finding Commonality Through Food
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A regular on the Food Network, Iron Chef, and Cutthroat Kitchen, Simon Majumdar has been traveling the globe with random collisions centered around a common great connector - food. Finding the space of combining and recombining great ingredients, Simon shares his worldviews with using a common, delicious language we can all sink our teeth into.…
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Beth Comstock: Changemaking Through Imagination
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Bestselling author Dan Pink stops by to discuss his newest book "When: The Scientific Secrets of Perfect Timing" which takes an in-depth look at how and why we should all be paying closer attention to the ways in which timing can have a deliberate effect on the way we work, think, and live.
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Philip Sheppard: Draft Ugly, Edit Beautifully
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Grammy award winner and classically trained musician, composer, and innovator Philip Sheppard goes beyond the notes to take a deeper dive into his inspiration, passion, and purpose.
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Self-proclaimed to be obsessed with the ecology of work, Boyd takes us through how we can more effectively design the future of our own work, with a little foresight and planning.
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Bonus Content: Integration Nation: Insights from the IDC
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Welcome to Integration Nation! Hear from members of the Integration Design Consortium, a group of five passionate design teams who are advancing equity, innovating with purpose, and shaping the future of education reform.
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Integration Nation: Insights Panel from the IDC
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Welcome to Integration Nation! Hear from members of the Integration Design Consortium, a group of five passionate design teams who are advancing equity, innovating with purpose, and shaping the future of education reform.
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Rita King: Harnessing Your Imagination to Create a Better Future
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King discusses ways we can all tap into our own imaginative power, what we can do about a shifting technological future, and the power of thinking outside our own traditional silos to better ourselves personally, professionally, and for the organizations, we belong to.
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Ray Wang: Our Technological Future Changing the World
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One of the most prolific thinkers in the disruptive space, Ray Wang, the Founder of Constellation Research, stops by to discuss the landscape of our technological future and what it means to us as both individuals and members of organizations and communities.
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Scott Pulsipher: Redefining the Higher Education Model
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Imagine having an opportunity to completely redesign the higher education model. What would that look like? How do we ensure that we're better serving our end-users, or in this case, students? Scott Pulsipher at WGU and his team has taken the lead on redefining the higher education model.
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Jeneanne Rae: Design Thinking for Customer Value
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What does it mean to incorporate innovative strategy and design thinking into your corporate lexicon? Internationally recognized as an innovative leader in design thinking as well as a customer experience expert, Jeneanne Rae shares her insights on service innovation and the customer journey as an imperative for success in the 21st-century.…
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Referred to as the 'Jane Bond' of innovation, Nilofer has an innate ability to recognize untapped ideas and turn them into actionable realities. Her transformational thinking has launched over 100 products, netting $18B in sales and shares with us the power of positive thinking, finding your tribe, and ultimately how owning your purpose will lead t…
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Andrew Hessel: Using Emerging Tech to Craft Our Biological Future
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What exactly is synthetic biology and how will it affect our future? Andrew Hessel discusses the far-reaching implications of how rapidly emerging technological advancements in the field will change our entire lives, from the homes we live in, to the food we eat; and the results are far less scary than you think.…
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Jeanne Liedtka: Strategically Blending Strategy and Design
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Iconic design thinker and master strategist Jeanne Liedtka stopped by to discuss the imperative for stretching our collective thinking with systems design in order to achieve new heights and have an impact for the greater good.
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Irwin Kula: Value Conflicts and the Need for Disruption
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Saul Kaplan and Rabbi Irwin Kula discuss the imperative of all leaders to ask whether or not the core of what we do is actually helping people, citing the need for disruption across all domains, religion included, in order to solve our most vital problems facing our society today.
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Michael Margolis: Building Your Narrative Through Storytelling
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Saul Kaplan and Michael Margolis discuss storytelling as it relates to our personal brand identity, how it can be implemented effectively at a business level, and in our communities. Margolis explains that "stories are the DNA source code to human relationships," and discusses the fine art of allowing for a vulnerability in our narratives, the impe…
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Angela Blanchard: Being Holistic in a Siloed World
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Saul Kaplan and Angela Blanchard talk about reinventing communities, starting with the people who live there – by listening to them, learning about their aspirations, and enabling them in the pursuit of their goals.
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Saul Kaplan and Dustin Haisler, Chief Innovation Officer for E.REPUBLIC, discuss what it takes to innovate within the public sector.
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Patrick Doyle: Domino's Work-In-Progress Brand
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Saul Kaplan and Patrick Doyle, CEO of Domino's, talk the importance of customer experience in reinventing business models and they discuss that business model innovation is never done it should always be a work in progress.
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Dave Gray: Create Change By Redesigning Your Thinking
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Alexander Tapscott: Blockchain Revolution
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Inside the Mind of Creative Genius Richard Saul Wurman
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Walt Mossberg: Tech Has Changed The World, But Has It Improved The World?
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Alan Webber: Facts Are Facts, But Stories Are How We Learn
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Bill Taylor: We Must Learn As Fast As The World Is Changing
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Peter Roberts: Transforming Sick-Care to Healthcare
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John Hagel: The Best Innovation Opportunities Are Found At The Edges
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Daniel Pink: The Human Side of Innovation
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Robin Chase: How Digital Platforms Drive New Business Models
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Whitney Johnson: Innovate Your Personal Business Model
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Lucy Marcus: How Corporate Boards Can Support Business Model Transformation
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Larry Weber: Marketing's evolving Influence on Business Models
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John Abele: Architect of Medical Device Innovation
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Vala Afshar: Leveraging Digital Technologies For Innovation
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Alexander Osterwalder: Tools For Business Model Design
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