Best Stacy Sherman Podcasts (2024)

1
143. Beyond the Deal: Delivering Value That Keeps Customers Coming Back | Bob Burg (Rerun) 26:15

4h ago26:15

26:15

How can businesses effectively communicate and deliver real value? Join Stacy Sherman as she revisits her conversation with author Bob Burg. In this rerun from first 10 episodes, they dive into expert strategies for enhancing both customer and employee experiences, understanding the key differences between price and value, and building genuine conn…

1
Targeted TNR: Getting the Most Bang for Your Buck, Part 1, with Bryan Kortis, National Programs Director, Neighborhood Cats 48:43

1h ago48:43

48:43

"Understanding the environment and how we approach the ecosystem with community cats is essential, not just for the cats but for the overall health of the communities they inhabit." This episode is sponsored in part by Maddie’s Fund, Humane Canada, and The Keeping People and Pets Together Pet Food Pantry. In this first installment of a special two-…

1
Alice Scott, JEA Student Journalist of the Year 44:30

1h ago44:30

44:30

On this episode we’re joined by Alice Scott. Alice is this year’s Journalism Education Association Student Journalist of the Year. Alice was co-editor of The Shield, the student newspaper at McCallum High School in Austin, Texas. It was not her first national award. She also won Student Broadcaster of the Year in 2022 from the National Scholastic P…

1
Networking in the AI Era with Melissa Llarena 26:19

1h ago26:19

26:19

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore the impact of AI on networking with our special guest, Melissa Llarena, an expert in genuine networking and founder of the Mom Founder Imagination Hub podcast. Melissa shares insights on how to use AI to enhance your networking efforts without losing aut…

1
Improving the Lives of Cats Through Logistics and Legislation with Danielle Bays, Senior Analyst for Cat Protection and Policy, HSUS 26:41

7d ago26:41

26:41

“Think about all the things that cats go through…they’re smart, they’re clever and we can learn from them.” This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, Humane Canada, and Tomahawk Traps. Are you curious about the evolving landscape of community cat welfare in the United States? In this episode of the Community Cats…

1
186. Aisha Sultan, Writer and Columnist: St. Louis Post-Dispatch 47:07

14d ago47:07

47:07

On this episode, we’re joined by Aisha Sultan. Aisha (@AishaS) is an award-winning writer and columnist for the St. Louis Post-Dispatch, whose column is also nationally syndicated. Aisha is Pakistani-American Muslim, a wife and mom of 2 who writes to help people feel seen or heard and to provide perspectives people may not have heard before. (Wedne…

1
Maintaining Authenticity using AI in Marketing with Emmanuel Rose 30:57

12d ago30:57

30:57

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we discuss maintaining authenticity while using AI in marketing with our special guest, Emanuel Rose, an expert in ethical and effective AI usage. Emanuel dives into how AI can be leveraged as a powerful tool without losing your unique voice. He emphasizes the impo…

1
142. Winning the Customer Service Game - Lessons From Wall Street and The Black Jack Table | Joel Block 29:43

11d ago29:43

29:43

What if the secret to exceptional customer experiences was hidden in a deck of cards? And what if Wall Street's playbook could transform the way you serve clients? Stacy Sherman and Joel Block unpack an unexpected connection: how the strategic thinking behind blackjack and stock trading can elevate your business approach. It's not about satisfactio…

1
Creative Solutions for Rural Cats in Canada with Dr. Savannah Howse, Veterinarian and RJ Bailot, Executive Director, Canadian Animal Task Force 26:32

18d ago26:32

26:32

“The community building aspect of this is so key…that interconnectedness is really what allows us to have the impact that we do.” This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, the Keeping People and Pets Together Pet Food Pantry, and Tomahawk Traps. Rural areas present pronounced challenges in community cat welfare, …

1
Mesfin Fekadu, Senior Editor, Music- The Hollywood Reporter; VP, Society For Features Journalism 47:06

7d ago47:06

47:06

On this episode Mark Simon is joined by Mesfin Fekadu. Mesfin is the senior editor for music at The Hollywood Reporter, which he’s done the last 2 years. Previously he had a 13-year run that included time as senior journalist and music editor for The Associated Press. In between, he spent a year and a half in the communications department at Netfli…

1
141. How AI is Shaping the Future of Customer Interactions | Jim Payne 28:09

15d ago28:09

28:09

We're in a new era where AI is reshaping every customer interaction, transforming business models, and redefining customer experience. Companies harnessing AI now will forge unbreakable customer bonds, while those lagging behind risk obsolescence. What does this mean for your business? How can you turn AI from a buzzword into a CX superpower? Join …

1
Surviving in the Corporate World with AI – Special Guest Philip Blackett 27:52

8d ago27:52

27:52

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore how to survive and thrive in the corporate world with AI, featuring our special guest, Philip Blackett, a corporate expert with insights on integrating AI into everyday work. Philip discusses the importance of adopting a growth mindset when it comes to A…

1
Connecting with Cats to Bridge the Communication Gap with Nancy Mello, Animal Communicator and Evidential Medium 27:31

14d ago27:31

27:31

"Animals were my friends, and even before I had words for it, they understood me and gave me comfort and love in a way that I didn't feel in my life, in my family.” This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, and Tomahawk Traps. Have you ever wondered if you could understand what your cat is thinking or feeling? In…

1
Jim Morris, Executive Director and Editor-in-Chief, Public Health Watch 36:18

14d ago36:18

36:18

In this episode, Jim Morris, executive director and editor-in-chief of Public Health Watch, discusses his career in journalism and the significant environmental and public health reporting done by his organization with Mark Simon. The conversation gets into Public Health Watch's role in shedding light on environmental injustices, particularly throu…

1
Transforming Businesses with AI: Insights from Ryan Pollyniak 25:57

15d ago25:57

25:57

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore how businesses can transition to modern systems with the help of AI, featuring our special guest, Ryan Pollyniak, an expert in systems integration and AI adoption. Ryan shares his insights on the challenges faced by organizations with legacy systems and …

1
140. Sales Mistakes That Harm Customer Experience and How to Fix Them | David Newman 30:02

15d ago30:02

30:02

Are your sales efforts negatively impacting your customer experience? Wondering how to fix common sales mistakes that hinder long lasting relationships and referrals? In this episode of Doing CX Right, you'll learn how to transform your sales approach to achieve stronger results. Host Stacy Sherman and David Newman reveal solutions for building gen…

1
Revolutionizing Customer Experience with AI | Declan Ivory 37:11

20d ago37:11

37:11

Send us a Text Message. Episode Summary: In this episode we sit down with Declan Ivory, VP of Customer Support at Intercom, and with extensive experience in leading customer support operations, Declan shares his expertise on integrating AI into customer service to create more meaningful and efficient customer interactions. Key Highlights: AI Co-Pil…

1
Enhancing Feline Welfare in the Community and Shelters through Behavior Insights and Socialization Techniques with Dot Baisly, Executive Director, IAABC 28:07

21d ago28:07

28:07

"Understanding a cat's socialization history can be the key to determining the best outcome for community cats in shelters." This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, and Humane Canada's Summit for Animals. Join us for an insightful conversation with Dot Baisly, a certified behavior consultant with a rich backgro…

1
Lev Gringauz, Associate Editor, Jewfolk 50:37

1M ago50:37

50:37

In this episode, we’re joined by Lev Gringauz, associate editor for Jewfolk. Lev delves into his journey to becoming a specialized journalist covering Jewish communities in Minnesota and Cincinnati. Lev shares insights into his reporting process, including his motivations and challenges in tackling diverse stories. The two do a thorough look at an …

1
Using AI to Enhance Your CRM Game with Michael Hudlow 18:29

1M ago18:29

18:29

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore how AI can enhance your CRM (Customer Relationship Management) with our special guest, Michael Hudlow, a CRM expert. Michael provides a comprehensive overview of CRM systems, explaining their importance in managing customer information and improving busi…

1
139. Breaking Company Silos: The Secret to Customer Experience Excellence | Katie Webb 31:46

22d ago31:46

31:46

Are your customers truly delighted, or are company silos preventing your understanding their unspoken desires? How can you transition from providing adequate service to delivering exceptional, memorable experiences through effective design? Stacy Sherman and featured guest Katie Webb, Head of Transformation and Innovation at Aflac, share strategies…

1
Collaboration is Curbing the Cat Population in Fresno with Brandi Sherman, Co-Founder, Fresno TNR 29:05

1M ago29:05

29:05

“We were trying to rescue our way out, which is never going to happen.” This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, and Tomahawk Traps. Step into the world of Brandi Sherman as she shares her remarkable journey from a rural upbringing surrounded by vulnerable cats to leading Fresno TNR— an initiative dedicated to c…

1
Mira Fox, Staff Writer: The Forward (covering Jewish culture) 40:43

28d ago40:43

40:43

In this episode, Mark Simon is joined by Mira Fox, a staff writer for The Forward, who discusses her work covering Jewish culture. Mira talked about her diverse writing topics, from serious issues like student protests and anti-Semitism to lighter pieces and reader advice columns. Mira shared her winding journey to journalism, her upbringing, educa…

1
Use Midjourney to Accelerate Your Business with Rory Flynn 25:29

1M ago25:29

25:29

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we dive into the world of AI art and its business applications with our special guest, Rory Flynn, an expert in using Midjourney to create masterful art. Rory shares his journey into AI art, beginning with a fascination sparked by intriguing images he saw on Twitte…

1
138. The Intersection of Brilliance and Resilience in Customer Service Excellence | Simon Bailey 27:41

29d ago27:41

27:41

Is employee disengagement hurting your business? Could the key to exceptional customer experiences be hiding within your workforce? Stacy Sherman and customer service expert Simon T. Bailey offer game-changing solutions. Discover how to create a workplace that inspires brilliance, fosters creativity, and builds resilience. Simon shares personal ins…

1
Catalyzing Change in Community Cat Care with Dawn Benefiel, Executive Director, Indy Neighborhood Cats 23:56

1M ago23:56

23:56

“Without dreaming big and showing people what we think is needed, we’ll never get that dial changed and we need that to change mightily.” This episode is sponsored in part by Maddie’s Fund, The Community Cat Clinic, and Tomahawk Traps. Join us for an enlightening conversation with Dawn Benefiel, founder of Indy Neighborhood Cats, as she shares her …

1
Michael Anguille, Journalist & Executive Director: Stillwater Awards 37:18

1M ago37:18

37:18

On this episode Mark Simon is joined by Michael Anguille, a journalist and the executive director of the Stillwater Awards, which are given by the Society of Professional Journalists and the Prison Journalism Project for excellence in journalism within the incarcerated community. (Thanks to Michael Koretzky at Florida Atlantic University, (whom Mic…

1
Improving the Customer Experience with Stacy Sherman 32:40

1M ago32:40

32:40

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into how AI can enhance customer experience with our special guest, Stacy Sherman, a seasoned expert in customer experience (CX). Stacy introduces the concept of CX, emphasizing its importance in creating positive interactions not just for customers but al…

1
137. Disney's Proven Insider Tips to Elevate Your Customer Service | Dennis Snow 29:16

1M ago29:16

29:16

Imagine if your business could create the same unforgettable experiences as Disney. In this episode, Stacy Sherman uncovers Disney’s customer service strategies with Dennis Snow, a 20-year veteran of Walt Disney World. Discover how to delight your customers beyond mere satisfaction. Learn to design processes from the customer's perspective, create …

1
From Advertising to Advocacy with Tracy Dean, Director of Community Cats of Reno 23:51

2M ago23:51

23:51

“Everybody that I speak with, I just emphasize that we are the answer. We are the solution and they need to be part of the solution.” Episode #567 When Tracy Dean left her advertising career to dedicate herself to the welfare of community cats in Reno, she embarked on an unexpected and redefining journey. This episode is not merely a conversation; …

1
Pulitzer Prize Winners Sarah Conway and Trina Reynolds-Tyler (City Bureau and The Invisible Institute 50:03

1M ago50:03

50:03

On this episode Mark Simon is joined by Sarah Conway, a senior reporter at City Bureau and Trina Reynolds-Tyler, the data director for The Invisible Institute. They just won the 2024 Pulitzer Prize for local reporting for their 2-year investigation, Missing in Chicago. You can find it at ChicagoMissingPersons.com. Their 7-part investigative series …

1
The Crucial Role of Cybersecurity in the Age of AI With Terry Zienmiak 43:47

1M ago43:47

43:47

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we explore the critical intersection of AI and cybersecurity with our special guest, Terry Zienmiak, a cybersecurity expert. Terry delves into the importance of understanding and managing the risks associated with AI technologies. He discusses the shared security m…

1
136. Strengthening Customer Relationships: The Power of Tangible Rewards | Mark Stern 30:58

2M ago30:58

30:58

Are loyalty programs dead? Conventional wisdom says digital engagement is king, but what if the key to customer retention is a balance of digital and tangible elements? In this myth-busting episode of Doing CX Right, Stacy Sherman and Mark Stern challenge the status quo of customer relationships. They explore a counterintuitive approach that might …

1
Welcome to The Community Cats Podcast 1:23

2M ago1:23

1:23

Our mission is to provide education, information and dialogue that will create a supportive environment empowering people to help cats in their community.By Stacy LeBaron

1
566: Trappers' Tips and Tricks, Part 2, with Bryan Kortis, National Programs Director, Neighborhood Cats 27:09

2M ago27:09

27:09

How can you outsmart even the wariest of community cats? Join us for the second part of our conversation with expert trapper Bryan Kortis from Neighborhood Cats, where he unveils advanced strategies for trapping elusive felines. Learn the art of camouflaging traps with natural materials like burlap, and discover innovative baiting techniques using …

1
Christina Kahrl, Sports Editor: San Francisco Chronicle 54:56

2M ago54:56

54:56

In this episode, Mark Simon interviews Christina Kahrl, the sports editor of the San Francisco Chronicle since 2021. Christina's career includes over a decade at ESPN.com and a significant co-founding role at Baseball Prospectus. Christina shares her journey into journalism. She also discusses her experience as a transgender woman who came out publ…

1
Small Businesses Need AI Too with Chris Daigle 27:11

2M ago27:11

27:11

Welcome to the Artificial Intelligence Podcast! Hosted by best-selling author Jonathan Green, this podcast explores the innovative world of artificial intelligence (AI) and its application across various industries, focusing on how AI can create new revenue streams and make money while you sleep. In this episode, we welcome Chris Daigle, a visionar…

1
135. Curing the Healthcare Crisis: A Prescription for Better Patient Experiences | Sharon Weinstein 30:15

2M ago30:15

30:15

Are patient satisfaction scores truly capturing healthcare quality? How can we better integrate technology to enhance patient experiences? In this episode, Stacy Sherman and Sharon Weinstein tackle these questions head-on, uncovering valuable lessons from the healthcare system that apply to all sectors. Discover the importance of aligning organizat…

1
565: Trappers Tips and Tricks, Part 1, with Bryan Kortis, National Programs Director, Neighborhood Cats 45:33

2M ago45:33

45:33

What if you could turn the most elusive feral cat into a successfully trapped and cared-for community member? Join Bryan Kortis from Neighborhood Cats as he brings extensive experience to the forefront in this special two-part audio presentation. Learn effective cat trapping techniques, established feeding patterns, and the use of various traps suc…

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Stacy Sherman Podcasts

Podcasts Worth a Listen

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