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Baseline Intelligence is a podcast dedicated to providing a broad array of insights and perspectives for both highly competitive and recreational tennis players. In addition to comprehensive discussions related to proper technique, helpful practice, training and strategy recommendations, this podcast explores the dimensions of important mental training, and the application and interpretation of meaningful tennis analytics. Just as important, this podcast aims to be a fun, entertaining and in ...
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Descriptions of effective teaching often depict an idealized form of "perfect" instruction. Yet, pursuing perfection in teaching, which depends on children's behavior, is ultimately futile. To be effective, lessons and educators need to operate with about 75% efficiency. The remaining 25% can be impactful, but expecting it in every lesson, every day, is unrealistic. Perfection in teaching may be unattainable, but progress is not. Whether you are aiming for the 75% effectiveness mark or striv ...
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Post-Purchase Success is the podcast series from parcelLab; the place to learn how brands and leaders in e-commerce have transformed their post-purchase experience. Each episode, we'll be speaking to experts from the e-commerce and retail world; getting their thoughts on the latest trends and developments. We'll also be finding out about the challenges that they've faced, to give you some inspiration to deal with the challenges that you and your business might be facing too.
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BCASP Podcast

James Tanliao and Kathleen Cherry

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The BC Association of School Psychologists (BCASP) podcast, hosted by Kathleen Cherry and James Tanliao, will feature discussions with experts across a wide range of topics relevant for school psychology. Episodes will be released monthly, on the second (or third) Tuesday of the month.
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Gene Tavernetti hosts Dr. Anna Stokke, a math professor and educational advocate, discussing math education, her non-profit after school math program, math facts, and the importance of effective teaching methods grounded in rigorous research. 00:00 Introduction 01:30 Anna Stokke's Non-Profit 02:40 Math Facts Controversy 04:07 Starting the After-Sch…
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In today's episode, we're joined by Curt Graff, SVP at VGM Fulfilment. We learn how VGM has elevated its Customer Experience proposition by leveraging parcelLab's Post-Purchase flexibility to deliver a better end-to-end experience for its customers. We also learn how to use process mapping as a foundation for enhancing your Post-Purchase experience…
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In this episode, Gene Tavernetti speaks with Linda Rhyne, award-winning educator and owner of Rhyne Consulting. They discuss the changing landscape of literacy education, instructional coaching, and practical strategies for supporting teachers. Linda shares her vast experience in teaching, literacy coaching, and district-level instructional support…
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Today's guest is Will Boucek. Will is the host of the Doubles Only Tennis Podcast and recently was part of the team that scouted for Team USA at the Olympics. We talk: 1:13 Scouting for Team USA 4:42 Do players get surprised by the data 6:55 Understanding win percentages 10:52 How variables affect scouting 14:27 Scouting Carlos Alcaraz 16:12 Scouti…
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In this episode, Gene Tavernetti interviews Steve Hare, a long-time classroom math teacher and the creator of the You Teach You book series and Fact Freaks, a free math fact website. They discuss the importance of learning math facts, the motivation behind Fact Freaks, and how Steve's instructional strategies evolved, especially during COVID-19. To…
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In this episode of "Better Teaching: Only Stuff That Works," host Gene Tavernetti sits down with veteran educator James Hardin. With over 20 years of experience as a principal, James shares actionable insights and personal anecdotes from his career. Topics include effective administration across various school settings, the importance of focused in…
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In this episode, Gene Tavernetti interviews Adam Moler, an innovative middle school social studies teacher recognized for his exceptional instructional practices. They discuss the real and practical uses of AI in education, as well as the benefits of EduProtocols in the classroom. 00:00 Introduction to the Podcast and Guest 01:19 Introduction by Ad…
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This episode features an interview from the show Transformative Principal with Jethro Jones. Everyone should have a coach There are people who are viewed as the real pros The difference between having a coach and “just getting better” The biggest mistake coaches make. How to mix the coach’s agenda with what the teacher is doing Personal relationshi…
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In this episode, host Gene Tavernetti interviews Bill Davidson, an experienced educator and elementary math trainer. Click here to find more information about Bill and what he does. They dive into Bill's new book, 'Infusing Dynamism into Daily Problem Solving,' discussing effective strategies for teaching word problems, the importance of visual rep…
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In this episode, host Gene Tavernetti welcomes Dr. Zach Groshell, a distinguished teacher, instructional coach, and education consultant. They discuss Zach's career journey, the evolution of his podcast 'Progressively Incorrect,' and his perspective on effective teaching and coaching practices based on research. Zach also shares his experiences tea…
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Sam Querrey joins us for the 67th episode of Baseline Intelligence. Sam reached a career high ranking of 11th in singles and 23rd in doubles on the ATP tour. He reached the semifinals of Wimbledon in 2017 and the quarterfinals of the US Open later that year. We talk: 1:34 Developing as a junior player 4:31 Committing to a grip change 5:46 How he wo…
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David Starbuck Smith joins us for the 65th episode of Baseline Intelligence. David wrote the popular book "Ageless Painless Tennis" and specializes in overall health and performance. We talk: 1:31 Getting older doesn't mean getting weaker 5:32 How active is active enough? 9:45 Developing good posture 12:45 What is core strength? 17:48 Elbow pain 20…
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If you wanna hear about the latest edu fads and conversations filled with cliches and buzzwords, find another podcast. Welcome to Better Teaching: Only Stuff that works. This is a show for teachers instructional coaches, mentors, administrators, and anyone else whose job it is to support teachers. My name is Gene Tavernetti for more than 20 years, …
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Marc Lucero joins us for the 65th episode of Baseline Intelligence. Marc has coached several top players on both the ATP and WTA tours, including Shelby Rogers, Steve Johnson, and currently Amanda Anisimova. We talk: 0:52 the week before a grand slam 2:44 Cramming for the exam 5:47 The differences in the red clay 9:02 Moving on slick surfaces…
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In today's episode, we're joined by Breanna Moreno, VP of Customer Experience at True Classic, recorded live on the conference floor at ShopTalk 2024 in Las Vegas! Breanna joins us to discuss how True Classic pivoted from being a cost center in Customer Services to becoming a revenue-generating machine. We also learn how True Classic's culture is c…
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In this episode, James and Kathleen welcome Melanie Baerg (returning) and Ana Vieira for another discussion on literacy. We dive deeper into screening, teacher training, intervention principles, and systemic challenges and changes (BC Ministry of Ed and Childcare). Resources: Dyslexia Canada Spotlight: Myths, Barriers and Successes https://youtu.be…
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Gigi Fernandez joins us for the 64th episode of Baseline Intelligence. Gigi won 17 grand slam titles, 2 Olympic gold medals, was ranked #1 in the world and is a member of the International Tennis Hall of Fame. We talk: 1:24 Playing her best tennis in big matches 4:53 Focusing on yourself 6:15 Detaching from the outcome 7:59 Understanding the game o…
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In today's episode, we're joined by Logan Dunn, Head of E-Commerce at Wyze, recorded live on the conference floor at ShopTalk 2024 in Las Vegas! Logan talks to us about social media and the role that TikTok is playing in really transforming third-party e-commerce. We also talk about scalability and commerce platforms, something that Logan knows a h…
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Emma Doyle joins us for the 63rd episode of Baseline Intelligence. Emma is a speaker, coach, trainer, and author of the book "What Makes a Great Coach". We talk: 1:51 What makes a great coach 9:19 Empowering your player to make decisions 13:46 What makes a great question 17:28 Five gaming principles 21:25 Being a good listener 28:50 Why the coach/p…
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Jeff Greenwald joins us for the 62nd episode of Baseline Intelligence. Jeff is one of the premiere sports psychologists and wrote the award winning book "The Best Tennis of Your Life". We talk: 2:16 Why people get nervous 5:57 Framing "not missing" in a positive way 7:05 Step 1 to handling nerves 8:59 How expectations affect nerves 15:50 The stats …
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Scott Fawcett is our guest for the 61st episode of Baseline Intelligence. Scott founded the golf analytics platform DECADE Golf, and has helped players win NCAA Championships and PGA Tour events. We talk: 1:35 Who is Scott Fawcett? 3:49 Tiger 5 statistics 10:47 Managing expectations 15:24 Solving problems 26:45 Four pennies drill 29:12 Shot pattern…
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We talk: 1:33 Analyzing Krueger vs. Badosa 6:04 Adapting to different court conditions 14:32 Why depth is important for your rally ball 18:45 Maria Sharapova at the French Open 24:04 When you should change directions and go down the line 30:54 Taking your practice game to the match court 34:42 Best advice for the 4.0 player…
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Gaby Dabrowski is our guest for the 59th episode of Baseline Intelligence. Gaby is the 2023 US Open Women's Doubles Champion and has been ranked as high as 4th in the WTA rankings. She also won the 2017 French Open and the 2018 Australian Open in Mixed Doubles. We talk: 1:35 Mixed vs. women's doubles 2:42 Returning a faster serve 4:10 Where to stan…
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Dan Kiernan is our guest for the 58th episode of Baseline Intelligence. Dan hosts the popular podcast "Control the Controllables" and currently works with the reigning US Open doubles champions Gaby Dabrowski and Erin Routliffe. We talk: 2:15 Lightning in a bottle with a doubles team 6:40 Learn how to communicate as a doubles partner 9:55 Creating …
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In today's episode, we're joined by Jana Soppa, Head of Carrier Integration at parcelLab. Listen now as host Angus Knights talks to Jana about her time working as a Returns Leader at Decathlon, the challenges of scaling logistics in a fast-growing business, how to shift your mindset from thinking about processes to experience, and her advice on how…
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Jay Berger joins us for the 57th episode of Baseline Intelligence. Jay was ranked as high as 7th on the ATP tour and won 3 singles titles throughout his career. He was the head men's tennis coach at the University of Miami, was the head of men's tennis at the USTA Player Development, and currently coaches Reilly O'Pelka. We talk: 2:05 Playing with …
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Louis Cayer is our guest for the 56th episode of Baseline Intelligence. Louis is the premiere doubles coach in all of tennis. He's a lead coach for the LTA and has helped several players to world #1 in the ATP doubles rankings including Jamie Murray, Neal Skupski and Joel Salisbury. We talk: 1:48 Informing, forming and transforming 5:00 Louis' valu…
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On our first bonus episode we discuss second set letdowns and what we can do to get off to quicker starts in the second set. We talk: 1:31 What is a second set let down? 2:51 The unique scoring system in tennis 5:39 Three ways to get off to quicker starts 7:40 Jessica Pegula on getting off to quick starts and closing out matches 12:50 Bathroom brea…
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In the first ever episode of Delivering Success, we're joined by Rachel Troke, Senior Product Manager at New Look, and Martin Weis, Global E-Commerce Operations Manager at Stokke, to explore the world of e-commerce returns. Our guests discuss the expectations that online shoppers have from a returns experience, and the cost - to retailers - of not …
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Jessica Pegula joins us for the beginning of the 2024 season of Baseline Intelligence. Jess had another incredible season, winning the Montreal WTA 1000 and the Korea Open, and finished top 5 in both singles and doubles on the WTA tour. We talk: 1:25 Playing in difficult conditions 2:22 Playing downwind 5:23 Beating four straight top 10 players 6:3…
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We had a lot of great technical tips this year and today I'm sharing a few of my favorites. 1:12 Andy Fitzell on the time it takes to change 2:53 Andy Fitzell on hitting pure topspin 4:29 Steve Johnson on his forehand 5:52 Shelby Rogers on her backhand 6:58 Brad Stine on the backhand slice 9:03 Joel Myers on serve…
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We had so many great doubles tips this year and today I'm sharing a few of my favorites. 1:01 Paul Annacone on communication 2:48 Kelly Jones on basics of doubles 5:14 Mark Gellard on returning against I formation 6:42 On hitting the ball at it's highest point 8:37 Kelly Jones on being active at the net 10:56 Jessica Pegula on getting closer to the…
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Rajeev Ram is our guest for the 52nd episode of Baseline Intelligence. Rajeev is the reigning 3-time US Open Doubles Champion, is currently ranked 6th in the world, and recently won the ATP Tour Finals with his partner Joe Salisbury. We talk: 1:28 ATP Tour Finals 3:25 Deferring the toss 6:02 Being effective at the net 8:10 Covering the net 9:42 Tip…
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Dr. Jon Finn is our guest for the 51st episode of Baseline Intelligence. Dr. Finn is the author of the best-selling book "The Habit Mechanic" and is the founder of the award-winning Tougher Minds consultancy. We talk: 1:39 Why knowing doesn't lead to doing 4:54 The VUCA world 7:06 How to build positive habits 9:21 The nine factors that shape your b…
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Dustin Taylor is our guest for the 50th episode of Baseline Intelligence. Dustin helped UVA win three consecutive NCAA championships as the associate head coach and is currently the head men's tennis coach at Oklahoma State University. We talk: 1:38 Hands, eyes, and feet 4:42 Ball dropping vs. ball rising 7:20 Solving every ball 10:13 Hitting the o…
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Erin Routliffe is our guest for the 49th episode of Baseline Intelligence. Erin is ranked 12th in the WTA tour doubles rankings and partnered with Gaby Dabrowski to win this year's US Open. We talk: 1:23 Treating all matches the same 3:55 A losing record on the year 6:02 How she almost quit the game 11:27 Not covering her doubles alley 15:25 Net pl…
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Mark Gellard is our guest for the 48th episode of Baseline Intelligence. Mark is currently the coach of WTA #23 Magda Linette. Magda has experienced one the best seasons of her career, having reached the semifinals of the Australian Open in singles and reaching the quarterfinals of the US Open in doubles. We talk: 1:29 A normal day on tour 3:36 Usi…
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Paul Annacone is our guest for the 47th episode of Baseline Intelligence. Paul has coached some of the best players in the history of the game, including Pete Sampras, Roger Federer, Tim Henman, Sloane Stephens, and Taylor Fritz. A former top 15 ATP singles player, you can see him weekly as a regular analyst on the Tennis Channel. We talk: 1:42 Why…
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Our friend Joel Myers joins the pod to talk about this year's US Open. We talk: 1:12 Coco's breakthrough 6:00 How to compete against a consistent player 8:07 The Medvedev serve 11:31 Ben Shelton's game 16:30 The Shelton serve 19:30 Closing the net in doubles 25:58 What you can learn from pro doublesBy Jonathan Stokke
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Franco Herrero is our guest for the 45th episode of Baseline Intelligence. Franco is one of the premier fitness coaches in the tennis industry. He's worked with Reilly O'Pelka, Monica Puig, Sofia Lenin, and Tommy Paul. We talk: 1:51 How he got started in strength and conditioning 4:10 Observing a player's movement 7:40 What makes Tommy so quick 10:…
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Grant Chen is our guest for the 44th episode of Baseline Intelligence. Grant helped UCLA reach the elite 8 in five of his six seasons as an assistant/associate head coach and is currently the head coach at SMU. His teams have won back to back conference championships and he's earned AAC coach of the year honors two years in a row. We talk: 1:38 His…
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Shelby Rogers is our guest for the 43rd episode of Baseline Intelligence. She has career high rankings of 30th in singles and 40th in doubles on the WTA tour. She reached the quarterfinals of both the French and US Opens, and helped lead the US team to the 2017 Fed Cup title. We talk: 1:32 Her start in tennis 4:04 Skipping college for the pros 7:13…
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Our friend Joel Myers joins the pod to talk about the tactics, shots, and pressure points played by the best players in the world at this year's Wimbledon. We talk: 1:24 The greatness of Alcaraz 7:35 Chris Eubanks' magical run 10:09 A great volley tip 11:45 The women's championship 13:45 Hanging in there when you're down 14:49 Returning a lefty ser…
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