A "by Hackers for Hackers" podcast focused on technical content ranging from bug bounty tips, to write-up explanations, to the latest hacking techniques.
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10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. Visit https://tenminutetechcomm.com/ for transcripts and more information! Contact Ryan Weber at [email protected] with questions, comments, or feedback!
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Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer. This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yoursel ...
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Weekly interviews with world-class engineering leaders about writing great software and working well with humans.
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Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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I'd Rather Be Writing features regular podcasts with experts in the field of technical communication.
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Learn the latest writing updates in the tech world.
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This is a film podcast by two people that come at movies from different angles. Paul is a trained actor and Josh is a broadcast engineer. They have lively conversations about all aspects of old and new films: technical, emotional, acting, directing, writing, music, special effects, and more. Check out the website at www.actorandengineer.com and email [email protected].
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Brought to you by Meta. In addition to remaining active in the open source community and conference circuit, this podcast offers another channel that allows us to highlight the technical work of our engineers who will discuss everything from low-level frameworks to end-user features. Throughout the podcast, Meta engineer Pascal Hartig (@passy) will interview developers in the company.
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A behind-the-scenes look at technical writing for open-source software. We connect with writers and other doc experts to hear their stories about overcoming challenges, working on special projects, and learning new methods.
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Talk Copy to Me is your go-to resource for transforming your business's message into meaningful connections and measurable results. Whether you're diving into SEO, crafting website copy that converts, or building your brand's story, each episode delivers actionable strategies you can implement right away. Your host, Erin Ollila, is a sought-after content strategist and SEO expert who's helped brands like Oracle, Amazon, Hills Pet—as well as many other billion-dollar brands and itty bitty bus ...
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A podcast about Technical Writing Cover art photo provided by Josh Rose on Unsplash: https://unsplash.com/@joshsrose
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The show is for founders and early-stage startups to help them understand the role that technical writing plays in their company's success. We explore the nerdy nature and culture of technical writers and how to find, build, and grow your technical writing team. Produced by: Intent Media Music by BeatsbyAlf: https://www.youtube.com/channel/UCn9ql_KnHci1lEjZ0yfTtCw/featured
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Conversations about technical communication: professional development, career opportunities, program highlights from SVSU's Rhetoric & Professional Writing department, interviews with alumni and others.
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The Courtney Theriault Show combines news, conversation, and Edmonton stories to keep you informed and entertained. Join Courtney Theriault for topical stories and fascinating guests. The Courtney Theriault Show is the perfect way to spend weekday afternoons from 2 to 4 p.m. The show is produced by Layla Khdir with technical production from Derek Scott.
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Mr. Ramesh Natarajan has over four decades of experience in the domain of lead acid battery designing, manufacturing, testing, marketing, and servicing with a special focus on trouble shooting peculiar problems. His continuing passion for learning about lead acid batteries and enthusiasm to share technical details related to batteries, chargers, and the various equipments which use batteries, has resulted in this venture, comprising of a series of Podcasts. His website www.RameshNatarajan.in ...
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Beyond The Script is fun, informative, and tailor-made for TV and Feature writers. We believe it's not necessarily the technical elements of your screenwriting that need to shift to land that six-figure deal - it's mostly about mindset and strategy. We're Steve Harper and Nick Jobe, writers, coaches, and consultants. We've seen clients succeed using the ideas we lay out in this show. That's why we're passing the wisdom on to you. Be warned, we have wildly different perspectives on just about ...
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Stop throwing money at marketing that doesn’t work. The Marketing Execution Podcast cuts through the fluff to deliver real, actionable B2B marketing strategies for tech founders and executives who need results, not theory. About the Show You’re in the right place if you’re tired of generic marketing advice that doesn’t work for complex B2B tech and SaaS product sales cycles. Host Mark Donnigan brings decades of in-the-trenches experience scaling tech startups to help founders like you turn t ...
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Podcasts for the Write the Docs community. Mostly focused on tech comm, tech writing, UX, IA, and more.
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Hurley Write, Inc. develops and teaches customized onsite and online writing courses: "Exceptional Technical Writing," "Better Business Writing," "Effective Writing for Engineers," "Writing Fundamentals," "Scientific Writing," and "Writing the Scientific Manuscript." We also write and edit technical and scientific documents and grants.
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In The Manuscript, we're passionate about writing and technology. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.
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Roundabout: Creative Chaos
Tammy Coron and Tim Mitra interview American McGee, Rene Ritchie, Justin Di
Hosted by Tammy Coron and Tim Mitra, Roundabout: Creative Chaos focuses on creativity, technology, and zombies. Spend some time with Tammy and Tim as they interview guests who enjoy sharing their creative process and their stories. Topics include interactive design and development, animation, creative writing, technical writing, gaming, movies, music, and more.
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Substantive, in-depth technical conversations about software engineering (broadly construed).
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The Business English Podcast helps professionals to communicate more effectively, more confidently and with more impact. With professional content, rich in Business English vocabulary, expressions and conversation, the Business English Podcast is a great resource for all professionals. Improve business listening, speaking and writing skills, through interviews and masterminds with professionals from across industry. Whether for presentations, public speaking, negotiations or networking, the ...
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Discussions of learning and living in the academic programs sponsored by the Department of Rhetoric & Professional Writing (RPW) at Saginaw Valley State University in Michigan. Features interviews with students, faculty, staff, friends, and alumni. Interested in careers in writing and design, media, publishing, and content creation? We have what you are looking for.
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Hi, now this is jemmy, although I am a technical engineer based in Los Angeles, California. because really am an extremely experienced picture, computing, and user interface follower. I'm interested in writing a blog and sketching as well.
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Learn about different writing careers for freelance writers. By the staff at WritingCareer.com
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Welcome to the Binding Ritual Book Club, a podcast where Jen, Elizabeth, and Laura talk about books by women in horror and genre.
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A podcast for writers - by writers - creating community through words. WordCraft is a project created within the professional development branch of programming made available by the Writers’ Federation of New Brunswick, a non-profit organization that aims to nurture a sense of community among New Brunswick writers, with a mandate to develop and sustain professional skills and opportunities for New Brunswick writers, while raising public awareness of and engagement in the unique culture of wr ...
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A podcast focused on the non-technical side of being a developer, because your career is about more than the code you write.
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Welcome to The Duke Teynor Show—the podcast that proves artistry has no limits. Hosted by musical innovator Duke Teynor, this is where Southern Rock Rap meets Berlin techno, where outlaw country collides with EDM, and where the only rule is: there are no rules. Duke Teynor isn't just a musician—he's a creative force who refuses to be boxed in. From crafting gritty Southern outlaw anthems like "Dirt Road Renegade" and "Backroads & Broken Rules" to dropping German-language industrial techno ba ...
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Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon. You can write to me at [email protected]. I would love to hear from you.
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Want to learn web development from the comfort of your chair, car, when you're out for a run, or doing some random house work? This is the show for you. Every week, in 20 - 40 minutes, I help you improve your web development skills with new knowledge, tips, pointers, random facts, inspiration, and some general chit chat. Tune in to have a fun, engaging, and friendly conversation about web development.
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A podcast about learning and development tips, tools and tech. Designing training that is inclusive, innovativetive and engaging! Live (synchronous) or self-directed (asynchronous), online, onsite and hybrid contexts.
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Not just another technical podcast. Shawn Wildermuth brings you his "Hello World" podcast where we learn about how your favorite developers tell their story of how they got started writing software! Hosted on Acast. See acast.com/privacy for more information.
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Find your voice and improve your writing skills with Books Are Like Onions. Join editor Rachelle M. N. Shaw as she guides you through the process of creating works of fiction that grab readers from start to finish.
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This podcast addresses themes, principles, terminology and questions on, mostly, Indian music. Some are basic, some are complex, some are on technical aspects, some on aesthetic... and so it goes. New episodes are uploaded at pretty much irregular intervals, but mostly once a week, and occasionally twice a week. You might also find two episodes going up the same day! Write in with your feedback or questions to [email protected]. All emails will be responded to. Questions could also go ...
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A podcast about real-world economics, including Modern Money Theory, and how life changes when you discover it. Hosted by third-year MMT activist, Jeff Epstein. This SoundCloud channel was formerly called People Conversations, by Citizens' Media TV (CMTV). All People Conversations interviews remain intact in this channel. Any MMT articles I write remain hosted on the CMTV website: https://citizensmediatv.wordpress.com/
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Hey there, fellow wedding DJs! Ready to level up your game? This is the podcast where we swap pro tips on everything from finding those killer, crowd-pleasing Wedding DJ Grand Entrance Songs to decoding the mysteries of the client's Wedding Do Not Play List. We get into the trenches with you, helping you ditch the clichés by digging up the Best First Dance Songs Non-Cliché, mastering the art of seamless flow with killer Wedding Music Transition Strategies, and confidently tackling complex bo ...
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Three musicians host a monthly podcast where songwriter guests are featured and interviewed about their approach to the art of songwriting.
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Jared Durden and Andrew Crocker set out to meet their coworkers at Ozarks Technical Community College. Each episodes introduces a new member of the college who teaches Jared and Andrew something they didn't know before. Join Jared and Andrew on their adventure as they learn about a broad range of fascinating topics, their colleagues, and maybe even friendship.
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Technologists Sara Chipps and Becca Lewy dive into the chaos of artificial intelligence—unpacking the tech, trends, and ideas reshaping how we work, create, and think. Smart, funny, and just a little bit existential.
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Cherryleaf’s podcast on technical writing and becoming a better business communicator. www.cherryleaf.com
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At Open Strategy Partners, our mission is to help you communicate the value of what you do to connect you with the people who need to know about it, and help you grow … personally, professionally, whatever it means to you. This podcast is us figuring out communication, connection, and growth. We want to show you how we go about translating between technical complexity and business value to create strategic communication at OSP. And we want to learn more from our guests.
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We (Ashwin Purohit and Michael Chu) are software engineers, and talk weekly about making applications from scratch. Ashwin has a day job and work on Mandarin language-learning software in his free time. Michael quit his job entirely to help engineers navigate non-technical frustrations. The podcast happens in real-time: we talk about challenges as we face them. Getting customers, writing code, keeping ourselves sane, what works and what doesn’t, and everything in between. Let us know what yo ...
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164. Trends in technical writing careers for 2026 and beyond
21:38
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21:38In this episode, we explore how AI is reshaping the technical writing profession and what skills will matter most in the coming years. While AI dominates the conversation about the future, we dig deeper into what this means for technical writers, documentation strategy, and career development. Summary: The role of technical communicator is evolving…
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THE BROWN MOUNTAIN LIGHTS - NORTH CAROLINA'S GLOWING MYSTERY
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14:01Hey everyone, Summer here. And today we're diving into one of the most fascinating mysteries in North Carolina—and honestly, one of the weirdest things you'll ever hear about. We're talking about the Brown Mountain Lights. If you've never heard of them, imagine this: mysterious glowing orbs that appear over a mountain ridge in the Blue Ridge Mounta…
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Career Sabbaticals and Self Discovery 🔍 — with Thiago Ghisi
56:19
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56:19Today's guest is Thiago Ghisi!Thiago is former director of engineering at Nubank and with a long and successful tech career in companies like ThoughtWorks, Apple and more. But right now, he's on a sabbatical and he's been for more than six months.So get ready for an incredible chat where we talked about your identity as an engineering leader, psych…
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Three-in-Ten Albertans Open to Independence from Canada
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6:45By Corus Radio
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Edmonton doctors urge Alberta to declare a health emergency as hospitals overflow
10:42
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It's not just Not Invented Here Syndrome. Some technologies like CSS simply don't scale if you're building some of the largest websites on the planet with thousands of engineers committing to the same code base every day. StyleX is Meta's open-source solution for CSS at scale and allows atomic styling of components while deduplicating definitions f…
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Your sales team speaks a different language than your engineers. Your product team can't align with marketing. Enterprise deals stall because your pitch resonates with some buyers but alienates others. This communication breakdown costs B2B tech companies millions in lost revenue and failed go-to-market execution. Shelle Rose Charvet's neuro-lingui…
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Ariana Grande to Mariah Carey Wedding Songs: 6 Degrees of Separation | E169
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11:23With the Wicked finale taking over the world in 2025, Matt Campbell dives into a new "Six Degrees of Separation" episode! Today, we start with pop powerhouse Ariana Grande and trace her connections through the industry to some of the biggest names in music history. In this episode, you’ll discover: Ariana’s Wedding Hits: Why "Into You" is Matt’s to…
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LOVE VALLEY, NORTH CAROLINA - THE WILD WEST TOWN IN THE HEART OF THE SOUTH
34:52
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34:52Picture this: You're driving through the rolling hills of North Carolina. Past tobacco farms and horse pastures. Through typical small Southern towns with their churches and barbecue joints. And then suddenly, you round a corner and see it—a town that looks like it was plucked straight out of an old Western movie. Dirt streets. Hitching posts. Salo…
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Episode 156: Chill AMA from bugbounty.forum
1:23:07
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1:23:07Episode 156: In this episode of Critical Thinking - Bug Bounty Podcast we answer some fantastic questions from over at bugbounty.forum Follow us on twitter at: https://x.com/ctbbpodcast Got any ideas and suggestions? Feel free to send us any feedback here: [email protected] Shoutout to YTCracker for the awesome intro music! ====== Lin…
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In this solo episode, I share my latest content updates progress (spoiler: I finished my project! 🎉). I also share the new daily check-in Google Form I’m trying, inspired by Kate Pond’s interview (S3:E24), as well as some general thoughts on the power of self-documentation and a call for more intermittent or unofficial tech writing guests. I finall…
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Moulin Rouge! The Musical, opening January 13 in Edmonton
8:50
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8:50By Corus Radio
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By Corus Radio
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Do supervised consumption sites increase crime? A new study says no
8:49
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1
Before we talk about separating, let’s talk about fixing Canada
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SOUTHERN HIP HOP - THE SOUND THAT CHANGED RAP FOREVER
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16:26Hey everyone, Summer here. And today we're diving into something close to my heart and definitely close to Duke's—Southern hip hop. The sound that came from the dirt roads, the honky-tonks, the culture of the American South and completely changed what rap music could be. For too long, hip hop was dominated by New York and Los Angeles. East Coast ve…
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1
What Building My First LEGO Set Taught Me About Learning and Work
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8:12I didn’t expect building my first LEGO set to turn into a lesson about learning — but it did. In this episode, I reflect on how the LEGO building experience mirrors what adults experience in workplace learning and professional development. From following step-by-step instructions to navigating moments of uncertainty, LEGO became a surprisingly accu…
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Small-town Alberta libraries under financial strain
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9:13By Corus Radio
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1
Can Canada still trust U.S. health advice? Officials aren’t so sure
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8:32By Corus Radio
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Did Trump just kill Alberta’s pipeline plans?
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Handling Client Objections Like a Pro • BEP 152
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12:13In this episode of the Business English Podcast, Rob shares a dramatic tale of a million-dollar deal negotiation in Warsaw, illustrating the power of a secret three-step language formula. Key tips like mirroring objections, suggesting hypothetical solutions, and adjusting proposals turn potential deal-killers into opportunities. By mastering these …
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You made 47 decisions before you even got to work this morning. But here's the thing—you probably only consciously made about 15 of them. The rest? Artificial intelligence made them for you. Your alarm clock's wake-up time, optimized for your sleep cycle. Your commute route, calculated around real-time traffic. Your morning news feed, curated by al…
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Aspiring writers fail because they treat content creation like a hobby, not a business. Nicolas Cole went from unknown blogger to top-tier writer by publishing daily and mastering one counterintuitive truth: your personal blog is killing your career before it starts. Cole's framework reveals why social platforms with built-in audiences and measurab…
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The Magic Cycle, AI Detectors, and the End of Writing as Proof - With Clay Shirky
53:47
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53:47Sara’s back from visiting her New Jersey Christian high school—where she gets hit with a genuinely spicy question: How do you reconcile AGI with faith? From there, we go straight into the bigger theme of the episode: education is getting stress-tested by AI in real time. Becca breaks down Google’s “magic cycle” — the uncomfortable lesson of inventi…
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Join us as we dive into the world of 'Marty Supreme,' Josh Safdie's solo-directed film. We discuss Timothée Chalamet's Oscar-worthy performance and Gwyneth Paltrow's intriguing role. We also touches on the kinetic style of Safdie films and the film's amazing score.By Paul James and Josh Knapp
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By Corus Radio
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By Corus Radio
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1
Layla’s Bags Went Missing—What’s Your Worst Delayed Baggage Story?
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4:17By Corus Radio
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1
What the heck is going on with Edmonton's snow removal?
9:53
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1
Local Venezuelan reacts to Maduro’s capture
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1
WELLNESS TRENDS FOR 2026 - WHAT'S WORTH IT AND WHAT'S HYPE
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13:47Hey everyone, Summer here. Welcome to the first full week of 2026, which means we are officially in peak wellness trend season. Your social media feeds are probably flooded right now with influencers telling you about the latest miracle supplement, the new workout that'll transform your body, the skincare routine you absolutely need, and the biohac…
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1
SUNDAY-FOOTBALL WEEKEND - PLAYOFFS AND PRESSURE
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10:08Hey everyone, Summer here. And welcome to the first weekend of 2026—which just happens to be one of the biggest football weekends of the entire year. Sunday NFL Games (January 4th) Sunday is loaded with 1 PM games where playoff implications are everywhere: Colts vs. Texans (1:00 PM ET) - AFC South implications. Houston might be playing for seeding.…
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United States Captures Venezuelan President Nicolás Maduro in Dramatic Military Operation
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25:08Breaking News Report United States Captures Venezuelan President Nicolás Maduro in Dramatic Military Operation Good morning, this is Summer reporting on a special news report on the unprecedented events unfolding in Venezuela as of January 4, 2026. In a stunning development that has shaken the world, U.S. forces launched a large-scale military stri…
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Podcast: Writing as telepathy: AI tools, automation, and an intentionally offline life -- conversation with CT Smith
1:09:49
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1:09:49In this episode, Fabrizio (passo.uno) and I talk with CT Smith, who writes on a blog at docsgoblin.com and works as a documentation lead for Payabli. Our conversation covers how CT uses AI tools like Claude in her documentation workflow, why she builds tooling that doesn't depend on AI, her many doc-related projects and experiments, and how she bal…
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Your self-driving car arrives in five years, but your company's GTM strategy still moves at highway speed. Diamandis and Kotler's research reveals three converging forces accelerating technological change faster than most B2B tech companies can adapt: exponential technology growth, technological convergence, and upgrades to human capability. The ga…
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MTV Shuts Down, Marking the End of an Era
10:25
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After an Edmonton Father Died Waiting in the ER, How Did Alberta’s Health System Get Here?
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1
MLA Rebecca Schulz resigns, Smith Shuffles Cabinet
5:57
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Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG
38:11
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38:11This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG
43:51
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43:51In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG
39:13
39:13
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39:13This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ...
35:18
35:18
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35:18This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG
35:59
35:59
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35:59This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG
48:47
48:47
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48:47This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG
42:07
42:07
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42:07This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG
41:00
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41:00This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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