Welcome to 'Dental Decoders', the podcast where we crack the code on the complexities of dental operations and revenue cycle management (RCM). Hosted by Brittany Rogars and Rebecca Herring, this show is a treasure trove for dental professionals seeking to elevate their practice and enhance their expertise. Each episode of 'Dental Decoders' delves deep into the intricacies of the dental industry. From insightful interviews with seasoned experts to solo episodes packed with actionable advice, ...
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Insurance 360 is made with insurance professionals in mind. I360 explores everything in the world of insurance sales and marketing. Join the team as we explore, insurance selling ideas, marketing trends, insurance carriers, lead generation methods and more. If you are now, or are considering selling such products as Medicare Advantage, Medicare Supplements, Prescription Drug plans, life insurance, annuities, final expense and ancillary health products such as dental and hospital indemnity, I ...
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Discover the secrets to running a thriving dental practice while achieving low-stress days and emerging with excellence across three critical pillars: Practice, Patients, and Peace. With expert insights, success stories, and actionable tips, we're here to help you regain control of your practice, avoid frustrations, and excel in your dental career. Emerge as a successful dental practitioner, create a patient-centered environment, and find the peace, balance, and financial freedom you deserve ...
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This podcast is dedicated to helping dentist navigate through the challenges of dental insurance.
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Welcome to The Benefits Beat - the podcast that helps you navigate the complex world of benefits. Together, we're going to dive deep into the industry, breaking down the barriers and exploring different topics surrounding benefits. We will be bringing in subject matter experts who will share their knowledge, offering tips and tricks to help you understand and, more importantly, benefit from your benefits. Whether it's health insurance, dental, vision, disability or other total rewards you’re ...
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Welcome to "Chats with the Chatfields," where we explore the latest topics in veterinary medicine and animal care. Hosted by expert veterinarians, Dr. Jen Chatfield and Dr. Jason Chatfield (they're not married, they're twins!), "Chats..." is the second podcast these veterinarians have created and their second show to be a finalist for a People's Choice podcast award in the science and medicine category. Whether you are a seasoned pet care professional or a new pet owner, this is the podcast ...
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What Makes a Good Leader and How to Harness These Qualities Within Your Team with Stacey Feidt
25:37
25:37
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Stacey Feidt, Training and Development Coordinator at SKF Practice Solutions, to discuss the essentials of leadership and delegation. Stacey shares her journey into management, the importance of empowering team members, and strategies for developing future leaders wit…
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In this episode, Zack and Caroline talk about short-term disability. They dive into why short-term disability is taken and how it will affect long-term disability. Short disability is paycheck protection. They go over elimination periods in short term disability, benefit policies for your company, and short-term disability claims. You don’t want to…
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In this episode of the Dental Dialogue Podcast, host Dr. Dawn Durbin shares a personal story of finding freedom while cycling and draws parallels to the liberation she experienced upon mastering budgeting for her dental practice. Alongside co-host Kimberly Lucas, they delve into the process of understanding and implementing budgeting, emphasizing t…
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Medical Transformations with TLC's Botched Bariatrics Surgeons
32:10
32:10
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In this episode Zack and Caroline speak with TLC's Botched Bariatrics Surgeons Dr. Yasir Khan and Dr. Neil Kundu exploring the transformative journey of bariatric and plastic surgeries, and health insurance coverage involved. We dive into the core aspects of bariatric surgery, examining its pivotal role in weight loss and the subsequent impact on h…
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Medicare Carrier Rollouts and Updates on Part D
19:12
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Send us a Text Message. Insurance 360 dives into what we know about Part D for 2025. Now that the Final Rule has been put on hold, will Part D be commissionable? What about renewals? 2025 AEP could have more disruption than any AEP we've seen before!By Pinnacle Financial Services
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Navigating Dental Insurance Challenges with Stephanie Wright
29:13
29:13
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Stephanie Wright, an expert in dental insurance and practice management. Stephanie shares insights into how dental practices can navigate insurance contracts, consider the benefits and challenges of going out of network, and improve practice operations through strateg…
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Zack and Caroline are joined by Heather Bellau from the HUB Medicare Team for the last part to our 3-part Medicare series. Together, they dive into essential topics for Medicare beneficiaries to enhance their understanding of coverage and navigate the system effectively: Understanding Coverage Key aspects beneficiaries should grasp about their Medi…
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Breaking Down the 2025 Final Rule and Its Implications
29:22
29:22
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Send us a Text Message. Change is certainly the norm in the insurance industry. In our latest podcast, hear how the Court Stay on the 2025 Final Rule will impact Medicare Advantage and Part D. You won't want to miss this episode to see how you can continue to increase and manage your insurance business in an ever-changing environment.…
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As you approach your 65th birthday, enrolling in Medicare can feel overwhelming. In this episode, we’ll walk you through everything you need to know about the enrollment process and your options based on your current health coverage. What steps need to be taken to enroll in Medicare as you approach your 65th birthday? If you have health coverage th…
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Insurance Detox - Navigating Dental Insurance Challenges
26:30
26:30
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Hosts Kimberly Lucas and Dr. Dawn Durbin explore the complexities of dental insurance and provide insights into reducing plan participation and negotiating contracts. They emphasize the financial challenges faced by dental practitioners and offer practical steps for evaluating insurance contracts and communicating with patients during transitions. …
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Aligning Your Career and Health with Caitlin Parsons
25:22
25:22
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Caitlin Parsons, a registered dental hygienist with 15 years of experience who transitioned into a certified yoga therapist and ergonomic consultant due to chronic pain. Caitlin shares her journey from suffering acute pain to finding purpose in helping dental professi…
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Transforming Dental Financial Health with Jennifer Howard, CPA
27:05
27:05
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27:05
Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Jennifer Howard, a dental-specific CPA and founder of Accounting Results and Consulting. We talk about the nuances of dental bookkeeping, key performance indicators (KPIs), and financial strategies tailored for dental practices. Jennifer shares insights on the importa…
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Special Announcement: Pinnacle's Championship Series! 3 Cities, 3 Dates, Endless Opportunities
13:00
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Send us a Text Message. In this episode of Insurance 360, we are thrilled to announce the upcoming Pinnacle Championship Series of events! Join us as we reveal the exciting details and dates for three major events at iconic venues: MetLife Stadium on August 29th, Citizens Bank Park on September 19th, and Nissan Stadium on September 26th. These even…
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Reducing the Negative Impact of Dental Emergencies in Your Practice
21:15
21:15
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21:15
Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the challenges of managing dental emergencies in practice and offer practical strategies to reduce their negative impact. They emphasize the importance of identifying trends in emergency cases, tracking patient calls, and defining what cons…
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Mastering Dental Insurance with Bri Richardson
24:33
24:33
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by guest co-host Rebecca Herring and by dynamic dental insurance specialist Bri Richardson, owner of Elevate My Practice and founder of Dental Insurance SOS. Bri shares her journey from dental assistant to insurance guru, offering insights on streamlining revenue cycles,…
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Medicare Demystified: A Guide for Employees with Miranda from the HUB Medicare Team
19:41
19:41
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In this episode, Miranda from the HUB Medicare Team provides a comprehensive overview of Medicare, helping employees understand its complexities and benefits. She covers: What is Medicare? An introduction to Medicare, the federal health insurance program primarily for individuals aged 65 and older, as well as certain younger people with disabilitie…
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Inflation Reduction Act- Changes to Medicare Part D
21:40
21:40
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Send us a Text Message. In this episode, we're taking a close look at the Inflation Reduction Act and its big changes to Medicare Part D. Join us as we unpack the major updates and chat about the impact on premiums, formularies, agent commissions, and more. Remember, the impact on Part D will also impact Medicare Advantage plans. Co-pays, deductibl…
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Dental Coding: An In-Depth Conversation with Dr. Greg Grobmyer
37:48
37:48
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Brief summary of show: In this episode of Dental Decoder's podcast, we are joined by Dr. Greg Grobmyer, a renowned expert in the dental insurance and coding industry. Dr. Greg, the chief editor of the 'Dental Coding with Confidence' book, shares his inspiring journey from clinical dentistry to becoming a leading figure in dental coding and insuranc…
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Navigating Medicare 2025: Final Rule Insights, AEP Updates, and Ancillary Health Sales Conversation
26:31
26:31
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Send us a Text Message. Welcome back to another episode of the Insurance 360 Podcast! Today, we're going to dig into what's new with Medicare for 2025. We'll break down the Final Rule and talk about what it means for everyone involved - from insurance companies to agents to the beneficiaries who use Medicare. Plus, we'll go over all the important s…
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Beating Dental Burnout: Practical Ways to Stay Inspired and Energized in Your Practice
12:46
12:46
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Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin address the issue of burnout in dentistry and its impact on professionals and society. Through personal insights and practical advice, they discuss recognizing burnout, creating an ideal workday, and embracing creativity to prevent and address burn…
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The Essentials of Effective Dental Recruiting with Wendy Aldhamen
28:10
28:10
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Brief summary of show: In this episode of Dental Decoder's podcast, we are joined by guest co-hosts Rebecca Herring and Wendy Aldhamen, a specialist dental recruiter. Wendy shares her journey in the dental industry, starting as a dental assistant in 2010 and evolving into a hiring manager and founder of Career Elevation. Our discussion dives into c…
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Implementing Comprehensive Oral Cancer Screenings with Susan Cotten
23:37
23:37
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Brief summary of show: In this episode of Dental Decoder's podcast, I sit down with Susan Cotten, a dental hygienist and CEO of Oral Cancer Consulting. Our discussion covers the importance of effective oral cancer screenings and how to implement them in dental practices. Susan introduces her ‘Cotten Method,' a comprehensive cancer screening and off…
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Enhancing Communication and Coordination through Morning Huddles
6:28
6:28
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In this episode Kimberly Lucas and Dr. Dawn Durbin discuss the vital role of morning huddles in dental practices and their impact on patient care. They emphasize the significance of these huddles in ensuring operational efficiency and effective communication within the dental team. They stress the importance of morning huddles in bringing the denta…
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Decoding Marketing and Advertising Spend with Zeke Domowski
37:24
37:24
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In this episode of Dental Decoder's podcast, Rebecca and I welcome Zeke Domowski, a dental marketing expert with a decade of experience in digital marketing. Our discussion centers around maximizing marketing budgets for dental practices, the significant impact effective marketing can have, and where to best focus marketing efforts. Zeke brings his…
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From Stress to Success with Brittany Rogars
21:43
21:43
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Brief summary of show: In this episode of Dental Decoder's podcast, I join you for a solo episode that’s a snippet of my recent keynote, all about optimizing dental practice operations. And you’ll love this even more if you’re an Open Dental software user! Drawing from my personal experiences in a dental practice, we talk about the challenges of st…
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Heart of the Matter: Dale Davidson's Life-Saving Journey
23:29
23:29
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In this episode, we explore the critical importance of heart health with Dale Davidson, HUB Employee Benefits Project Manager, who recently underwent life-saving open heart surgery. Despite years of good annual physicals, Dale's proactive decision to get a heart scan revealed severe blockages in his LAD artery, leading to an urgent surgery. Dale sh…
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Navigating Dentistry's Challenges: Staff Shortages, Cancellations, and Building Patient Relationships
7:28
7:28
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In this episode, Kimberly and Dr. Dawn discuss the current challenges in dentistry, including staff shortages, patient cancellations, and financial planning. They emphasize the importance of building strong patient relationships and preparing for unforeseen circumstances. The hosts invite listeners to share their struggles and concerns for future p…
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Mental Fitness in Dental Operations with DJ Logory
25:38
25:38
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by fitness and emotional intelligence (EQ) coach DJ Logory to explore overcoming operational challenges in dental practices through mental fitness. DJ, host of the Libraries and Weight Rooms podcast, shares his journey from personal struggles to helping individuals and b…
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Fractional Training for Dental Teams: Insights with Brenda McNulty
29:08
29:08
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Episode number and title: Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Brenda McNulty, a seasoned dental industry expert with over 30 years of experience. Brenda, who recently founded her own company, DSO Facts, shares insightful strategies for improving dental operations through her role as a fractional trainin…
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Understanding Budgeting for Dental Practices: Financial Strategies for Success
8:57
8:57
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In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin shed light on the often-neglected topic of budgeting in the dental industry. They delve into the challenges faced by dentists in understanding and managing their finances. The hosts share personal experiences to emphasize the transformative power of budgeting, …
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Facing Fears and Embracing Change with Dawn Taylor
36:59
36:59
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Dawn Taylor, a trauma specialist and author, who shares insights into developing resilience, identifying one's worth, and addressing mental health and business challenges. We discuss strategies for improving relationships within the dental practice, coping with mental…
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The Sweet Spot: The Balanced Approach in Dental Marketing with Rebecca Neill
39:43
39:43
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During this episode, Rebecca opens with talking about the importance of strong brand identity. Your brand is not just who you are as a dental professional, it's creating an image and a story about who you are but in a way that attracts the type of patient you are looking for. When your branding is strong, using effective marketing channels will hel…
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In this episode, join us as we delve into the crucial topic of prioritizing employee well-being, featuring insights from Jeff Walton of the Cincinnati Zoo. Discover why supporting staff members' mental and physical health is paramount and how organizations can streamline access to resources. Tune in to explore practical strategies for fostering a c…
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Grow Your Practice’s Income While You Sleep with Lisa Anne
26:00
26:00
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by digital marketing expert Lisa Anne about innovative marketing strategies for dental practices. Lisa shares her journey from a struggling entrepreneur to a powerhouse in digital marketing, investing millions in ads and generating millions of leads monthly. She introduc…
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As a buyer, should I go FFS or PPO? With the famous Brain Hanks
26:26
26:26
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Check out Brian's podcast and websites: https://practicepurchased.podbean.com/ https://www.dentalbuyeradvocates.com/team/ This episode is packed with a lot of great information about trends with patient attrition/patient retention as it pertains to PPO and FFS (fee for service) practice purchases. The key message Brian shares is that both practice …
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From Dental Assisting to Business Coaching: Kimberly's Journey in Dentistry
27:04
27:04
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27:04
In this episode of the Dental Dialogue Podcast, Dr. Dawn Durbin and Kimberly Lucas discuss Kimberly's remarkable journey in the field of dentistry. Kimberly shares her experiences starting as a dental assistant at 16 years old and the pivotal moments that led her to become a successful business coach in the dental industry. Listeners will gain insi…
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Unchaining Debt: How Dr. Durbin Transformed Her Dental Practice and Finances
19:25
19:25
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In this episode, Dr. Dawn Durbin shares her journey from a traumatic dental experience in childhood to becoming a successful dentist and business owner. She details her struggles with overwhelming student debt, the impact of a Dave Ramsey seminar, and the resilience that led to achieving a debt-free practice. Dr. Durbin's story is an inspiring test…
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Revolutionize Your Dental Practice: Kirk Teachout's Blueprint for Success
29:37
29:37
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Kirk Teachout, a business coach, serial entrepreneur, bestselling author, and the creator of the Seven Figure Dentist Program. Kirk shares his journey from supporting his wife's transition from an associate to a successful dental practice owner, leveraging his backgro…
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Ending the cycle of failed associateship and partnerships in dentistry
43:11
43:11
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Bob was a hospital CEO before he found his second calling, dentistry! Bob brings decades of experience into dental and takes a deep dive on leadership styles as well as relationship dynamics in dentistry. Both he and Bryton share their knowledge on how and why partnerships and associateships tend to not work well in dentistry. Arguably, most partne…
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Join us as we explore ways that employers can support their employee's mental health, and how Mental Health First Aid is supporting employers.
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The Benefits of Membership Plans in Dental Practices with Rebecca Herring
21:33
21:33
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by my guest co-host Rebecca Herring, and we dive into the topic of creating membership plans for dental practices. We highlight its advantages for both practices and patients, especially in increasing membership for uninsured patients. We discuss different aspects of mem…
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How coding ties in with hygiene, with Jennifer Lyman, RDH
34:49
34:49
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As a hygienist and a biller/coder, Jen covers the topic of hygiene coding and underutilized hygiene codes. With her years of experience as a hygienist, Jen talks about missed opportunities as it pertains to hygiene coding. She shares a number of underutilized codes that many dental practices can implement right away. Jen's knowledge on coding is qu…
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From Fear to Gear: Mastering Leadership Lessons on the Tail of the Dragon
31:03
31:03
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Brief summary of show: In this episode of Dental Decoder's podcast, Rebecca and I are joined by Christi Bintliff founder of Leap to Solutions and an experienced dental operations director. Christi shares her journey from IT to dental operations, emphasizing the importance of leadership, strategic planning, and team engagement for achieving sustaina…
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Shade Seekers: Navigating Sun Safety for a Brighter Tomorrow
15:40
15:40
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In this episode, we dive deep into the essentials of sun care and the critical importance of integrating sunscreen into our daily routines. From debunking common UV myths to revealing the hidden dangers of tanning beds, we explore comprehensive strategies to protect your skin from the sun's harmful rays at every age. Our discussion includes actiona…
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Finding Wins in the battle to manage insurance: Coding and Billing tips
39:48
39:48
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During this episode, Ericka talks about different areas of coding and billing that are holding dental offices back, from a revenue perspective. Ericka talks about how insurance companies pay more for a prophy compared to a gingivitis cleaning (D4346) where such a cleaning is more extensive than a prophy. She talks about how perio billing in general…
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Decoding Dental Operations: Hiring and Training Strategies with Michelle Affanato
23:35
23:35
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In this episode of Dental Decoder's podcast, I’m joined by dental consultant and coach Michelle Affanato. We discuss the importance of change management and operational efficiency in the dental office. Michelle brings over 30 years of experience in both clinical and administrative roles, offering a comprehensive perspective on overcoming dental pra…
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Combating the Bureaucratic Empire of Dental Insurance
28:29
28:29
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Join the Webinar! https://us02web.zoom.us/webinar/register/8417114682617/WN_Q7sGAPbhQGODKJAfF7gv1gBy Ben Tuinei, Jordon Comstock
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Balancing Work and Love in the Dental Industry with Chris Louis
28:19
28:19
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Brief summary of show: In this episode of Dental Decoder's podcast, Christopher Louis, a Los Angeles-based dating advisor, joins me to discuss the complexities and strategies for managing romantic relationships within the dental industry. Many dental professionals work with their spouses or significant others, leading to unique challenges in blendi…
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The 80/20 Rule of Entrepreneurship with Navid Moosa
26:26
26:26
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Brief summary of show: In this episode of Dental Decoder's podcast, I’m joined by Navid Moosa, a real estate investor, entrepreneur, and serial investor who has spent over 20 years creating and building sustainable business systems. Navid shares his journey and the importance of maintaining a humble mindset for growth and learning. He emphasizes th…
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This episode introduces Dr. Dawn Durbin, a dentist, and Kimberly Lucas, a dental professional business coach. Together, they discuss their backgrounds and the inspiration behind their new podcast, Dental Dialogue. Key Points: Dr. Durbin shares her experience overcoming significant dental school debt and creating a thriving practice. Kimberly Lucas …
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