Culture Cuppa’s podcast, Cultural Communication Confidence, is for global leaders who want practical communication skills and to build their cultural intelligence for impact, performance, business and career growth. Each episode is hosted by Victoria Rennoldson, CEO and Founder of Culture Cuppa, where she shares communication tools and confidence strategies, plus cultural intelligence insights for working in global teams. Grow your impact and influence through confident cultural communication.
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Victoria Rennoldson is a Global Communications Coach and the host of CultureCuppa who has worked Teams across all continents. In this episode she shares with Steve Parker about, Cultural Intelligence, and how to get the best out of teams in any location around the world.By ICRT Newsteam
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Summer Season 2024 Ep.1 - Top 6 Public Speaking Mistakes to Avoid
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Summer season part 1 of 5: And now for something a little different…. I have recently been sharing a number of live videos on Linkedin, and as I travel the next few weeks, I am sharing my summer season, 'best of' series. These are the most popular, most viewed topics, and I hope you find them helpful and great ways to keep growing through July. I'l…
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095 - Inclusive communication & cultural intelligence with Ritika Wadhwa
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Ritika Wadhwa was born and brought up in India. She went on to achieve an MBA in the UK and broke all barriers as an immigrant to Canada and the UK. Ritika has over 30 years of experience working at Board level across 3 continents, with senior stakeholders - within the public and private sector and she is on a mission to bring inclusion and innovat…
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094 - Communicating internal change well with Mel Loy
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Mel Loy joins me for this latest podcast episode to share her practical and helpful insights into the most common communication mistakes in communicating internal change and restructures in organisations, her 3 Ts of trust and how to build genuine connection in virtual global teams. Mel is the force behind Hey Mel! Communication & Training, a small…
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093 - Conflict: archetypes, triggers & your team with Nicole Posner
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Nicole Posner is an award-winning Conflict Consultant and has been guiding businesses to navigate difficulties for over 7 years. Through her psychology studies and career as a Workplace Mediator, she witnessed the impact, destruction and financial cost of conflict on the organisation, the emotional cost to those working in it, plus discovered what …
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092 - Office Politics: navigate your workplace
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18:45
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How do you feel about office politics? Frustrated? Manipulated? People playing games? Making power plays? Office politics can be destructive if there is negative intention, however workplace politics is a reality in most organisations- how projects are approved, people move forward and things are done. So what if we reframe it as human connection s…
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091 - Get To Yes: Convince With Your Ideas
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What big ideas do you have to improve and change ways of working in your organisation for the better? How can you present your ideas to get to yes quicker? In this episode I share a question I was asked recently by my client about how to convince people with your ideas, and I will talk you through my framework to structure the way you present your …
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090 - Self-leadership and resilience with Jason Liem
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Jason White Birkevold Liem is a seasoned expert in resilience, leadership, and personal development, bringing over 20 years of experience to individuals and teams across various sectors. As the founder of MINDtalk, Jason develops and facilitates programs focused on brain-based leadership and resilience skills, helping people improve how they manage…
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089 - Introvert & highly sensitive leaders: authentic communication with Steven Parker
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Steven Parker has worked and lived in Asia for 35 years in 6 different countries. He is a multi-talented CEO, Business Coach, Presenter, Musician and Podcaster with a passion for Leadership Education, Communication, Business, and Community Building. Steven joined me from Taiwan to have this deeply fascinating conversation about leadership, sharing …
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088 - US cultural dynamics, greetings and meetings: insights with Lanie Denslow
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Lanie Denslow is the Founder and Principal of World Wise Intercultural Training and Resources. She trains professionals to understand cultural nuances so they can work effectively in today’s global business environment in her customized, interactive workshops for teams and individuals. Lanie joined me from Silicon Valley in California to have this …
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Why are people not listening to you? What can you do to make sure people listen to you more? This can be frustrating when you have valuable ideas, views and builds to the conversation, and you leave the meeting feeling irritated, limited or even blocked. Moving forward starts with diagnosing why people are not listening to you, and what is holding …
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086 - Meeting Resistance from Others When Collaboration is Blocked
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Have you ever experienced a team member resistant to your collaboration? Somebody not replying to your emails? Not giving you the information you urgently need? Not accepting your meeting invites? When this happens we may start thinking that they’re doing this deliberately, it’s personal, maybe even ‘they don’t like me’ or ‘they don’t value me.’ Ho…
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085 - Top speaking tips from media trainer, TV journalist & actor, Helen Percival
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Helen Percival is a RADA trained actor with over a decade of experience as a broadcast journalist. She has worked for The Guardian, Reuters, Agence France-Presse, Bloomberg and as a news anchor for France 24. As a professional actor, she has worked in theatre, film and TV and understands the importance of harnessing the body, breath and voice to de…
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084 - Guest interview: Walk and Talk- a catalyst for conversation and connection with Lisa Partridge
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Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature. We had…
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Fran Milnes is the Country President of Novartis Taiwan and arrived in Taiwan facing both a covid pandemic and a country restructure. She shares with Steven Parker about communication, transparency, building the future generation of workers, and the need to get Mentors.By ICRT Newsteam
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083 - Say no assertively: establish your boundaries
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No. A small word. Loaded with meaning, nuance and connotation. Is it easy for you to say ‘No’? I was asked recently at a workshop about how to say ‘no’ assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you. Today we talk about saying no assertively so you can esta…
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082 - The Art of Influence: the magic ingredient for your communication
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We are not islands. We can’t get things done without collaborating with other people, and influence is the magic ingredient. Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation. Explore in this episode strategies to improve your influencing…
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081 - Guest interview: Listening & everyday DE&I actions in global teams with Victoria Dale
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Victoria Dale, Founder of Inclusion 365, is on a mission to support employers and busy HR Leaders to move from reactive to proactive when it comes to driving their Diversity, Equity and Inclusion (DE&I) agenda forward. Her approach is about taking those small steps to build inclusion into everyday conversations, decisions, actions and behaviours. W…
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080 - Victoria Rennoldson in the hotseat: an interview to celebrate 9 years in business
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Today I am truly grateful on my 9th business birthday. I am so lucky that with my business, Culture Cuppa, I get to support and work with 1000s of people and teams all over the world from over 40 countries. Plus I have the joy of connecting with people every day globally through my social, virtual and in person communities and networks, being energ…
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Niven Huang Podcast ICRT 10 Minute version
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11:34
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In this month\'s episode of Leadership Matters Steven Parker talks to with Niven Huang ¡V Head of Sustanaibility for KPMG. Dr Huang has been involved in Sustainabilty issues for over 25 years and has seen the industry grow from peripheral to now part of the mainstream conversation. He has worked with multinationals He has always believed in preserv…
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079 - The Challenging Conversation Bridge
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18:21
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The magnet rule of challenging conversations. What happens when we bring 2 magnets of the same poles together? We experience resistance and they won’t meet. The harder we try to push them together, the more resistance there is. It’s the same with challenging conversations and disagreements. So how can you change the outcome? Magnetise the situation…
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078- Creating connection in your global team
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17:29
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Are you regularly making time and space for connection in your global team? How well are you and your people connecting with each other today? Building connection through your communication is a real superpower, and can help you create trust, engagement and better relationships with your people, wherever they are based around the world. Although co…
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077 - Guest Interview: Navigating Cultural Intelligence: a Conversation with Dr. Catherine Wu
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Dr. Catherine Wu is an interculturalist and cultural intelligence evangelist. A passionate advocate for cultural diversity, Dr. Catherine is currently working towards telling 10 million people about cultural intelligence through speaking, writing, and posting daily on LinkedIn. She joined me in this episode from Singapore for this deeply insightful…
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076 - Empowering Confidence: strategies for your communication
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19:07
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Communication confidence - what does that look like to you? What does it feel like? You will have your own version of confidence and I am exploring in today’s podcast episode how we can make it work for you. Confidence is one of the key foundations of my 4 pillars of Global Leader Communication, and I share my reframe on confidence and why it can f…
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Mike Weinberg is a sales guru. Four times New York Times and Amazon Best Selling Author who has trained araound the world. In this month\'s interview he talks to Steven Parker about Sales, Leadership, and how to transition from one to the other. And he shares his simple three step process to being a better Sales person and being a better Sales Mana…
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075 - Mastering Clarity: Elevating your influence
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19:05
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Today we deep dive into a topic which I’m frequently asked about- clarity in speaking. Many global professionals talk to me about how they want to sound more clear, concise and professional in the way they speak, to help them build their influence and impact, and so people listen and act. Clarity is one of the key foundations of my 4 pillars of Glo…
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074 - Global Agility Cultural EQ & resilience with Michelle Bradley
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Michelle Bradley, our guest on the podcast this week, is a bridge-builder, coach, and trainer based in Taipei, Taiwan, who grew up in the multicultural environments of NYC, London, and Cape Town. She is bilingual in English and Mandarin Chinese and is passionate about all aspects of cultural intelligence. As a certified PCC-level coach, Intercultur…
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073 - Guest Interview - Leaders: Cultivating Meaningful Connection with Michael Quigley
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Michael Quigley is a twice published author and regular blogger as well as the creator of multiple online professional and personal development courses with his company Kataholos. His Online Learning Platform empowers over 8000 professionals in 100 countries. He is a former primary school teacher with an extensive experience of teaching, leadership…
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072 - The 4 pillars of global leader communication
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This week we’re talking about the 4 pillars of global leader communication. This is for you if you are a global manager who is ready to get promoted and wants to speak clearly, confidently and with impact. Levelling up your communication skills is important for influencing your senior stakeholders, creating impact with your communication and enhanc…
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This month Steven Parker talks with Peter Crowhurst. Pete has lead global and local organizations through military coups, Covid lockdowns, national incidents, and always been able to make the best of it. He has worked and lived in Taiwan, Mainland China, Myanmar, Hong Kong, Singapore and across a wide range of industries from hospitality, to insura…
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Today we are talking about how to identify your leadership communication challenges and prioritise your development areas for 2024. I will be guiding you through a series of self-reflection questions, so you can pinpoint where your specific issues are, and start working on them to develop and grow your leadership communication skills. Listen to the…
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Leadership presence - do you have it? Maybe you are like many people I meet who have all the skills, experience and talent, and are ambitious to progress their career for the next promotion or job move, to break into the c-suite or the next level of management. But something is missing in the way you show up, connect and engage with other people, w…
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069 - 5 key communication & cultural trends for 2024
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Happy New Year! Hope you had a great time over the holiday season, and started the year well. As we kick off this January with new topic episodes, we’re focusing on the big ideas for 2024 for you to focus on in communication and cultural intelligence. This is for you if you are a leader or manager of a global team, or part of a multicultural team, …
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068 - Guest Interview: Cultural bridges into Asia - expanding successfully with Kathryn Read
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38:42
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Kathryn Read is an international sales and marketing consultant with over 25 years’ experience developing niche products in emerging markets. She helps small and medium companies to break through international barriers, creating successful entrepreneurs and a thriving global marketplace. Kathryn firmly believes that business is done between people,…
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067 - Holiday message & 2023 review, new episodes back on 2nd January
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Thank you. It's a real joy to create and share my podcast episodes here, but it is also important to me that I’m not only speaking into a mic to myself, I am also building conversations and connections with you all over the world, sparking new ideas and behaviours which impact people in places that I don’t even know about. What always amazes me is …
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In this month\'s Leadership Matters Steve Parker talks with Moon Yiu who runs a tech consultancy start up called Digitsense based out of Hong Kong. Moon shares her journey from breaking out of a traditional career path, through AI and digital innovation, to finding her voice as an authentic leader at only 30 years of age.…
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066 - Guest Interview: Breaking the cultural autopilot with Vanessa Paisley
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Vanessa Paisley, trainer and lecturer in the field of intercultural communication and English as a global language, was born in Tanzania, grew up in the UK, lived and worked in Austria for 23 years, and repatriated to the UK 9 years ago. In her work she helps people to meet the challenges of living and working across cultures, both in relocating in…
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065- 7 tips for a successful informational interview
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7 tips for a successful informational interview. In this fourth and final episode of my new mini podcast series about strategies to optimise your communication for job searching, we are exploring how to maximise the time you have available to talk with a connection who has agreed to help you on your job search. You may have only 15-20 minutes, so h…
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064 - Career outreach: crafting compelling cold messages
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Career outreach: crafting compelling cold messages. In this third episode of my new podcast mini series about strategies to optimise your communication for job searching, we discuss how to send messages to connect and meet people who can help you with your job hunt. Some of you may feel uncomfortable sending cold and outreach messages to people you…
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063 - First impressions in networking: the power of impactful introductions
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12:49
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First impressions in networking: the power of impactful introductions. In this second episode of my new podcast mini series about strategies to optimise your communication for job searching, we are talking about how to answer that deceptively simple question, ‘What do you do?’. We start with exploring how you want to show up at networking events to…
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In this month\'s Leadership Matters Steven Parker talks to Peter Kurz - "Mr. Taiwan" - a long time foreign resident of Taiwan with over 40 years in banking and finance and a genuine media personality in his own right. Peter shares his insights on working in Taiwan, when to invest in the stock market, Social Media and the necessity to hunt out accur…
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062 - Strategies for CV and Resume Success
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Make your CV/ resume stand out. Following on from our recent podcast mini series on interview success, I have received questions about other aspects of job searching and applications. So in this new mini series I am going to be sharing more strategies on optimising your communication for other job related themes, including strategies for CV/ resume…
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061 - Guest interview: Cultural stereotypes vs reality: the Gulf with Corina Goetz
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Corina Goetz is our guest today on Cultural Communication Confidence. She is the Founder of Star-CaT, a Middle East Strategist and Cultural Expert for the Gulf. Corina helps Westerners further their cultural understanding, and create better relationships in the region and therefore grow and expand their businesses. Corina and I had a fascinating co…
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060 - Guest interview: Authentic Global Leadership with Katie Keith
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36:55
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Today’s guest is Katie Keith, Executive Director with Global Chamber London and also Head of B2B Partnerships with Currencies Direct. She talks about creating space for effective communication in global teams, including how to build psychological safety in teams, we explore authentic global leadership, and how listening skills are critical in conve…
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059 - Guest interview: Communication for global teams to thrive with Febronia Ruocco
37:03
37:03
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Today we are starting a new era on this podcast as we start hosting guests to share with you a range of perspectives on successful communication, developing confidence and cross-cultural working from leading experts in the business world. Our first guest is Febronia Ruocco, Strategic Insights Professional & Executive Coach, who talks about encourag…
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First impressions are critical in interviews, and so are last impressions at the end of the interview. How are you closing your interviews impactfully? In this competitive global job market, many people are currently asking me questions about preparing for interview success with global companies, and that’s why I have created this mini series of 3 …
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057 - Make a great impression at the interview
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33% of hiring managers claim to know whether or not they would hire a candidate within 30 seconds of meeting them, and 4 in 10 employers would reject a candidate if they showed no enthusiasm, according to research in the UK from StandOut CV. Wherever you are looking for a new role, in this competitive job market many people are currently asking me …
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Employers will interview an average of 6 candidates for every job vacancy they advertise and 93% of candidates admit to experiencing job interview anxiety at some point in their career, according to recent research in the UK from StandOut CV. Wherever you are looking for a new role, in this competitive job market many people are currently asking me…
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055 - Building communication bridges in conflict
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Conflict happens. It’s something we all experience at some point when working in teams, even if generally we have great relationships with our colleagues, co-workers, customers or partners. Conflict can cause short-term issues with collaboration, such as getting projects agreed and progressing forward. However, it clearly can impact the ongoing rel…
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054 - What I’ve learnt about communication from launching a podcast
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I am excited to share that today’s show marks the 1st birthday of my podcast, which launched in September 2022. This podcast is part of my vision to help 100,000 leaders and teams around the world to speak up confidently, and support teams to connect and grow globally in 100 countries. In today’s episode I share my own communication learnings from …
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