A podcast from zeroheight. Let’s be honest, design systems are full of choice wtf moments. Michelle and Luke, two of our resident design advocates, are attempting to combat this with a new regular series, where they answer a single question around design system troubles every two weeks.
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On The Product Shipping Forecast, Rosie and Rob help you navigate the treacherous waters of product development. In each episode, they share their thoughts and experiences on working in product teams, collaborating with others, and discussing hot topics, so you’ll feel less adrift.
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The podcast from zeroheight, where we talk to the best folks in DesignOps from around the world to help you build the best darn DesignOps practice you possibly can. Hosted by Luke Murphy, design advocate at zeroheight, each episode focuses on a specific part of the DesignOps pie, gaining insight from both established DesignOps practitioners, as well as up and coming DesignOps voices.
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A new podcast where Kevin Muldoon and guests wrangle with the big common problems that design systems face. Every episode, they’ll hogtie a challenge, give it a good once over, and share the best techniques they’ve found to conquer them, from dealing with inconsistency to naming to white-label systems.
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Wondering what’s involved in making a successful design system? So is Nef, the newest member of zeroheight’s marketing team. In this podcast, Nef is joined by one of zeroheight’s trustiest Design Advocates, Michelle Chin, to get their questions answered about everything related to the big world of design systems. If you’re eager to make the bestest design system ever, you’ve found the perfect place!
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Design system consultants Amy Hupe and Geri Reid are going back to design systems school. In this series, Amy and Geri put aside their vocal and opinionated assumptions to dive deep on design systems topics; from Figma libraries to design tokens to deciding if AI can really write decent documentation. Climb aboard the school bus for a field trip on the history, the conversations and the foundations that really makes a design system great.It’s time to crack open the textbooks and head back to ...
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Sometimes we may feel the urge to include everything in our documentation, to the point where it rivals Lord of the Rings for length and density. However, we may be doing ourselves a disservice! How much is too much documentation? How much is not enough documentation? Do we even need documentation at all? join us for the last Design Systems WTF of …
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The Product Shipping Forecast is back for its first episode of 2025. This episode is all about stepping up to manage other team members as Rosie and Rob reflect on the challenges they’ve faced, the things they’d do differently and how to tell if managing is the right next step for you.By Rosie Watson & Robert Whitfield
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Where should design systems sit in your org?
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29:41Design systems should sit in the design team. Design systems should sit in the designops team. Design systems should sit in their own team. There are so many different options that are presented as the ‘truth’ when it comes to design systems and org design. Michelle and Luke are going to wade through the options, weigh up their merits and probably …
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Infinite scroll was designed to enhance the UX for browsing search results, but now it's often used to keep users endlessly engaged on social media. As concerns grow about its impact on mental health, especially among young people, it's time to reconsider its place in design systems. What responsibilities do we have as creators when our components …
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Design systems are often hailed as the ultimate productivity boosters for devs and designers alike, but do they really deliver on that promise? We’ll explore whether design systems genuinely make teams more efficient or if they just add another layer of complexity. Tune in for a reality check on the true impact of design systems on team performance…
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Contribution often seems like the perfect solution for scaling design systems, but is it really? We'll weigh the tough realities of managing contributions and why a federated system might not suit everyone. We'll explore the hurdles of contribution and how to decide if it's the right path for your team.…
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Whilst building product features is the day to day focus for Rosie and Rob, they’ve also spent the last year shepherding a rebuild of zeroheight’s design system. For this episode they look back on some of the challenges and false starts they’ve faced on this journey as well as the benefits of getting to test your own product in a more realistic sce…
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Live from Converge 2025: When should we be using AI?
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26:48Luke and Michelle come to you direct from Converge to talk about AI (again). Is there a place for AI in our design systems?By zeroheight
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Rosie and Rob have both been to conferences recently, so decided to make that the jumping off point for this episode of The Product Shipping Forecast. As well as litigating whether conferences are really worth it... They also talk about the other ways they try to make sure they’re continuing to learn and develop.…
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Why aren’t people contributing to the design system?
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30:12If you're struggling to get contributions to your design system, you might think it’s a governance issue. But it might not be the real issue. In this episode, we'll consider why people aren't contributing and examine factors beyond governance that might be preventing contributions. We’ll discuss the motivations and barriers that impact participatio…
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Where can AI actually help with design systems?
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27:18
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27:18We're cutting through the AI hype and getting to the good stuff—practical ways AI can supercharge your design system. From streamlining workflows to generating documentation, we'll explore real-world applications of AI that can make your life easier. Plus, we’ll guide you through creating a custom GPT to assist with your design system needs. Are yo…
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Live from Hatch: Do we need to stop making components?
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41:08In this episode, we’re challenging the status quo of design systems by questioning the necessity of components. Are we too focused on building and maintaining a library of components when we should be thinking bigger? What if our obsession with components is actually holding back innovation? Join us as we explore whether it’s time to shift our atte…
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Despite our best intentions, it’s sometimes a fact of product development that not every feature is a hit. So what happens when you release a flop? On this episode of The Product Shipping Forecast, Rosie and Rob reflect on the features that weren’t successes and what they’ve learned from the experience.…
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Working on a product for any length of time will reveal all the little feature requests and improvements that could delight users, but they very rarely get prioritized over other work. In this episode, Rosie and Rob talk about how their team embraced Small but Mighty features alongside their larger product work and what they’ve learned along the wa…
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Why do we need to care more about patterns?
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26:48In this episode, we’re focusing on patterns, the often-overlooked pillar of your design system. Why should we focus on patterns more than components? Are your components really as reusable as you think, or are they just static building blocks without a solid pattern to guide them?By zeroheight
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In this episode, we explore the enigma that is design system versioning. How do we make sense of versioning? How do you sync versions between code, design, and documentation? Maybe it’s easier to ignore versioning, but at what cost?By zeroheight
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Beyond the Button #10: How do design systems foster user trust?
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58:27This month, Michelle is joined by two new faces: Tim Legierse, one of the most tenured members of the zeroheight team, and Beau Ulrey, Sr. Design System Manager at U.S. Bank. This month’s discussion is about how design systems can foster user trust. Sure, a good set of reusable components can create a more consistent product. But what does that mea…
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A solid user research practice is the basis for many of the great products we use everyday, but it sometimes feels like an uphill battle just to get time for usability testing. How can you better advocate for research in your company? What can you do to make research a regular part of the process? Rosie and Rob have the key insights on episode thre…
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Back to School #6: Accessibility and Design Systems
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59:35Is there really such a thing as an accessible design system component? How can the systems team ensure accessible products? Geri and Amy turn the colour contrast up to 11:1 in their final podcast on accessibility.By Amy Hupe and Geri Reid
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Has AI made everyone a designer? A spicy conversation with Pablo Stanley
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29:49AI tools are transforming the landscape, making it easier than ever to create and design. Is this making everyone a designer? Will design system makers have to herd even more cats? We’ll be joined by special guest Pablo Stanley, the brilliant co-founder of two AI-based design tools, Musho and Lummi. We’ll unpack the potential of AI-based design too…
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In this episode, we’re diving into the buzzworthy announcements and new feature releases that have the design community talking. We’ll share our opinions and insights on how these changes will impact design systems and workflows. Whether you missed the event or want a fresh perspective, tune in to catch up on all the highlights and WTF moments from…
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Our guest is Kimberly Elam, a writer, educator, and graphic designer who chairs the Graphic + Interactive Communication Department at the Ringling College of Art and Design, Sarasota, FL. She has written extensively about graphic design and design education whose books include Grid Systems, Typographic Systems and Geometry of Design. In this episod…
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In an ideal world, QA should be a simple step to check the quality and functionality of what a team is about to ship. Yet, all too often, it’s a grab bag of compromises, disappointments, and UX polish tickets that will be left to linger in developer backlogs like unwanted house guests. How did it get this way, and how can you make QA a little less …
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Beyond the Button #9: Where does user research fit into design systems?
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43:27As designers, we aim to be user-centered, but figuring out where to incorporate user research can be tricky. How do we add user research when there’s a demand for components ASAP? Is it weird to ask users how they would use a button? Join us as we explore how user research fits in with the evolution of your design system. We cover approaches for in…
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How do you prove the value of design systems?
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28:40We tackle the fundamental question: “How do you prove the value of design systems?” What kind of metrics work? Why does the math seem so fuzzy? Are there any valid measurements? Based on our experiences and what we’ve seen with other teams, we share our thoughts and hot takes when it comes to advocating and validating your design system efforts.…
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Back to School #5: Design System Governance
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1:06:36Does a centralized team provide the most effective design system governance model? Can a single overlord provide cohesion or just become a bottleneck? And can a federated model ever really work? Amy and Geri join the debate team to argue the pros and cons of design system governance.By Amy Hupe and Geri Reid
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They downsized the design system team; how do we survive?
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25:47
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25:47We navigate the challenges and uncertainties that arise when a design system team undergoes downsizing or restructuring. How do the design system team and teams who use the design system cope in this situation? We explore strategies for resilience, collaboration, and innovation in the face of adversity and discover how to thrive amidst organization…
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In this Design Systems Rodeo, Kevin talks to Elyse Holladay about how design systems make a positive impact and how to measure it.By Kevin Muldoon
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Back to School #4: Naming in Design Systems
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58:53There is already a name for most things on the web. So why do design systems put so much time and effort into naming things? Why is deciding on the name of a component more challenging than naming your child? Geri and Amy give names a roll call.By Amy Hupe and Geri Reid
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Beyond the Button #8: How do you even start documenting patterns?
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51:09
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51:09You’ve created most or all your components, but now people are asking about patterns. In this episode, we break down the initial steps of documenting your patterns, which patterns to document first, and top tips when it comes to pattern documentation.By Michelle Chin and Nefertiti Dukes
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What’s keeping design systems people up at night?
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33:21In this episode, we answer some interesting design system questions from the Internet. With Luke away, Dave, our Developer Advocate, will joins Michelle. Sharing insights from a developer and designer perspective, respectively. Will Dave and Michelle see eye to eye or will we agree to disagree?By zeroheight
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Figma is currently dominating the design landscape and with good reason. They’ve taken what we’ve done with product and UX design and allowed us to do so much more than we used to be able to. With the release and continued improvement of Dev Mode, they’re hoovering up more use cases and raising the question: are we happy with a design tool being th…
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Beyond the Button #7: How do we collaborate around a design system?
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53:14This time, we’re tackling how to collaborate on a design system. We’ll talk about the tools you should be using, who should be doing what, and how you can create a review and governance process that ensures your design system site is accurate and consistent.By Michelle Chin and Nefertiti Dukes
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For the first episode of The Product Shipping Forecast, Rosie and Rob dive into the deep end of the product development process to discuss handoff. They discuss the tools and practices that have helped—and hindered—their transition from designing to building. Is there such a thing as too much documentation? Can a single tool solve your handoff woes…
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Andrew created the APCA color contrast specification that will be introduced in WCAG3. In this interview, we talk about how Andrew became interested in the topic and why APCA compliance is necessary for accessibility.By Kevin Muldoon
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Is using a pre-built frontend library realistic?
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26:36Today we ask, “Is using a pre-built frontend library realistic?” We look into the pros and cons of leveraging frontend libraries such as MUI, Tailwind, or Ant Design for your design system. Are these libraries a shortcut to success, or do they come with hidden complexities and limitations? Tune in as we dissect the practicality, scalability, and lo…
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In this episode, Kevin Muldoon and Ben Callahan discuss the influence Design Systems have on the company and design culture.By Kevin Muldoon
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Amy Hupe and Geri Reid are back in the class to teach you all about design tokens. They break it down, so you leave after acing the pop quiz. There’s a lot of chatter about design tokens. Why do you need tokens? And how do you architect them when there’s so much conflicting advice?By Amy Hupe and Geri Reid
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Design systems should reflect what’s currently in your product, but it’s tempting to future-proof them. After all, getting the system up and running was a lot of work, so what’s the harm in adding a few new things? Future us will thank our past selves, right?By zeroheight
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Learn what makes a design system successful and if you’re on the path to get there with Kevin Muldoon and Matt Fantastic! Matt is the Creative Director and founder of Forever Stoked Creative and owns Elm City Games.By Kevin Muldoon
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We examine that critical phase in the life of a design system: moving beyond the Minimum Viable Product (MVP). Launching an MVP is just the beginning, but what comes next? Michelle and Luke discuss strategies for advocating for more resources, ensuring your work is recognized and adequately resourced, and not just seen as a “free” addition from you…
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Recess is over! Amy Hupe and Geri Reid are back in the classroom with the next episode of Back to School. This time, they talked about all of Figma UI kits. Are you a real design system without a Figma UI kit? Does it need to be a pixel-perfect copy of your code? What’s the source of truth? More pressingly, can a Figma library BE your design system…
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Design Systems Rodeo #1: Consistently Inconsistent
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33:23Hosted by the incredible Kevin Muldoon, zeroheight brings you Design Systems Rodeo, where Kevin and guests will be tackling problems faced with design systems. This first episode is titled Consistently Inconsistent with guest Daniel Henderson-Ede.By Kevin Muldoon
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We tackle a question that often gets overlooked in the world of design systems: Is there room for fun and delight? Sure, components are the workhorses of design systems, known for their functionality and consistency, but does that mean they have to be dull? We’ll explore the possibilities of infusing a bit of charm and personality into your design …
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Beyond the Button #6: We’re measuring our design systems impact, right?
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44:37In this episode, we’re talking about something everyone seems to struggle with: measuring the impact of their design system. Should we be measuring how many visitors a design system site has? How often components are used? And, what qualitative measures are worth keeping an eye on?By Michelle Chin and Nefertiti Dukes
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We dive into the ambitious idea proposed by Brad Frost: creating a global design system for everyone to use. Imagine a world where companies don’t reinvent the wheel with every component they create, but instead, contribute to and utilize a shared set of resources. We tackle the big questions: Where do we start in building such a universal system? …
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We’ve teamed up with design systems experts Amy Hupe and Geri Reid to bring you Back to School! In the first episode they talked all about AI and documentation.By Amy Hupe and Geri Reid
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This special episode is our love letter to the unsung heroes of the design system world. Join us as we shine a spotlight on some incredible individuals in the field who might not be on your radar yet, but definitely should be. We'll share our personal favorites, diving into the work they're doing and where you can find their contributions. Get read…
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Beyond the Button #5: How are we supposed to be using design tokens, anyway?
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55:25In this episode, we discuss a hot topic: design tokens. We talk about when a design system should incorporate design tokens and when. We also explore best practices for creating and maintaining your design tokens, including Michelle’s hot topics on design token naming conventions.By Michelle Chin and Nefertiti Dukes
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In this episode, we tackle the common concern—are you being too prescriptive with your design system? We’ll discuss the fine line between guidance and rigidity, exploring how much prescription is too much. We’ll share the pitfalls of being overly prescriptive and the chaos that can ensue from excessive flexibility.…
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